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HomeMy WebLinkAbout20143457.tiff 90 Ala o Florida Avenue Alamogordo, NM 88310 Broadband October 29, 2014 County of Weld,CO RECEIVED Board of County Commissioners 1150 O St. Greeley, CO 80632 OCT 3 1 614 WELD COUNTY COMMISSIONr`rD., Dear Franchise Authority: We are writing to let you know that effective December 1, 2014 TDS Baja Broadband will be making some changes in our rates and services in your community. Enclosed please find a copy of the customer notice which provides details of these changes. Sincerely yours, ZadQeea Dacia Kathleen Davis Manager—State Government Affairs—Cable TDS Baja Broadband Kathleen.davis@tdstelecom.com e pmmwl c Cans 2014-3457 /1-5-ZoW cc, t &a) V 1°/3i ordLna. q Baja Broadband Main Office 266 Basher Drive Unit 4 Broadband Berthoud,CO 80513 October 29, 2014 <First Name> <Last Name> <Address1> <Address2> <City>, <ST> <ZIP> Dear <First Name> <Last Name>, Baja Broadband's local service team has remained committed to providing you with industry-leading cable television programming, high-speed Internet and reliable, affordable residential telephone services. In 2014, Baja Broadband continued to improve the variety and quality of services available in your area. For instance, we have expanded your TV programming by adding many new channels to your programming lineup. A complete list of newly-added channels in your area has been provided on the reverse side of this notice. In addition, we have made several improvements to our data network to provide more customers with access to higher internet speeds, at affordable rates. r focused While we continue to deliver improvements in all areas of your service, we are also o oo efforts to control costs and improve the efficiency of our operations. Despite these measures, costs for programming and operations support have continued to rise and as a result, the following rate adjustments will go into effect beginning December 1, 2014*: Level of Service Increase Level of Service Increase Level of Service Increase Basic Cable $4.00 HBO $2.60 Internet Sei ices $2.50 Family Tier $1.00 Cinemax $2.60 Phone Services $1.00 Sports Tier $3.35 Any services not listed in the above chart will not be affected by price adjustments at this time. We appreciate your choice in selecting Baja Broadband as your telecommunications provider. You can always count on Baja Broadband local staff members to deliver the very best customer service and value in cable television, high-speed Internet and residential phone service. Thank you for being a valued Baja Broadband subscriber. Sincerely, Your Baja Broadband Service Team • 'Increases will be reflected on all applicable services on a monthly basis,effective December 1,2014.If you are currently under a short-term promotional rate,for 1-2-3-or 12-months,these adjustments will not go into effect until your promotional period ands.All Baja Broadband rates/fees are subject to applicable government and state taxes. The following channels were recently added to Baja Broadband's lineup in your area: AMC HD, Bravo HD, Cable Noticia, Chiller, Cine Mexicano, CNBC HD, CNN En Espanol, Disney Jr., ESPN Deportes, ESPNU, Fox Business Network, Fox Business Network HD, Fox Deportes, Fox Life, Fusion, Hallmark Movie Channel HD, History Channel en Espanol, La Familia Cosmovision, Latele Novela Network, MavTV, MavTV HD, MLB Network, MLB Network HD, MSNBC HD, MTV Hits, MTV Tr3s, Nat Geo Wild, National Geographic Mundo, NFL Network, NFL Network HD, NFL Redzone, Nicktoons, SEC Network, Sorpresa, TBN Enlace USA,TV Chile, World Fishing Network and World Fishing Network HD. For a complete list of available channels by channel package/tier in your area, please visit BajaBroadband.com. BAJA Broadband BajaBroadband.com Hello