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Home My WebLink About20140585.tiff RESOLUTION RE: APPROVE GRANT CONTINUATION APPLICATION FOR FISCAL YEARS 2014AND 2015 FOR NURSE HOME VISITOR PROGRAM AND AUTHORIZE CHAIR TO SIGN WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS,the Board has been presented with a Grant Continuation Application for Fiscal Years 2014 and 2015, for the Nurse Home Visitor Program, commencing July 1, 2014, and ending June 30, 2015, from the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Weld County Department of Public Health and Environment,to the Colorado Department of Public Health and Environment,with further terms and conditions being as stated in said application, and WHEREAS,after review,the Board deems it advisable to approve said application,a copy of which is attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, that the Grant Continuation Application for Fiscal Years 2014 and 2015 for the Nurse Home Visitor Program from the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Weld County Department of Public Health and Environment, to the Colorado Department of Public Health and Environment be, and hereby is, approved. BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized to sign said application. The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 3rd day of March, A.D., 2014. BOARD OF COUNTY COMMISSIONERS \A LD COUNTY OLORADO ATTEST: CCam�(( �.n \ -Kcal C1 �`� 'Ft,uglas Rademacher, Chair Weld County Clerk to the Boar., v 1 41'•� L-"USED • 4 •ara Kirkmeyer, Pro-Tem BY: IL 1 'fte) . L l/.w. Ael `ie Dep . Clerk to the Boar. %Tr `Y J USED ‘74% r Van P. Conway APPROVED A RM: � 2as Mike Fre n urt y Attorney William F. Garcia Date of signature: 3.10'14 FFL, Aux, eug 3 .1i-lc/ 2014-0585 3'3 HL0044 X1861 Memorandum � TO: Douglas Rademacher, Chair Cc-U T Y Board of County Commissioners �� FROM: Mark E. Wallace, MD, MPH, Executive Director Department of Public Health & Environment DATE: February 24, 2014 SUBJECT: FY14-15 Continuation Application Weld County Nurse Home Visitor Program Enclosed for Board review and approval is the FY2014-15 NHVP Continuation Application between the Colorado Department of Human Services (CDHS) and the Weld County Board of County Commissioners on behalf of the Weld County Department of Public Health and Environment's Nurse Home Visitor Program (WCDPHE/NHVP). With the approval of this continuation application, Weld County will be requesting total funding of$810,555 for this one-year contract to cover activities performed beginning July 1, 2014, and ending June 30, 2015. The contract is funded by the Colorado State Tobacco Settlement Funds and Medicaid reimbursements. The grant will fund 8 FTE including 1 FTE Office Technician, 6 FTE Public Health Nurse II and .75 FTE Public Health Nurse Ill, Supervisor. At no cost to the client, specially trained registered nurses provide bi-monthly home visits to low-income, first time mothers residing in Weld County beginning in pregnancy and continuing until the client's child reaches the age of two years. Clients are educated and encouraged to develop positive maternal/child health practices, and understanding of infant/toddler developmental needs, effective parenting and maternal economic self-sufficiency. I recommend approval of this FY2014-15 Nurse Home Visitor Program (NHVP) Continuation Application for contract renewal. 2014-0585 Form 1 COVER SHEET Name of Agency: Weld County Department of Public Health and Environment Address/City/Zip: 1555 North 17th Avenue, Greeley CO 80631 2 . For the period of July 1, 2014, through June 30, 2015, please indicate: Total funding request: $ $810,555 (TOTAL amount required whether covered by NHVP funds, Medicaid or other dollars) County(ies) to be served : Weld Funded Caseload : 150 Total FTE to be funded : 7.75 Total number of nurse home visitors to be funded : 6 3 . NFP Supervisor: Barbara Francisco, RN Position/Title: NFP Supervisor, PHN Ill Telephone: 970-304-6420 x2186 Email : bfrancisco@co .weld .co. us 4. Name of person completing budget forms: Tanya Geiser Position/Title : Director, Administrative Services Telephone : 970-304-6412 x2122 Email : tgeiser@co.weld .co.us 5 . Name/Signature of Authorized Signer: Douglas Rademach , 41 . ovo C. 4Aft--- (Must be an individual with authoyty to sign grant application) Position/Title: Chair, Weld County Board of County Commissioners Telephone : 304-6410 Email : please contact Tanya Geiser 6. Contact Information of Agency Contract Administrator for FY2013-14 contract: Name: Tanya Geiser (Must be the individual authorized to receive a state contract) Email : tgeiser@co.weld .co . us Telephone : 970-304-6412 X2122 Physical Address for Contract Delivery: 1555 North 17th Avenue, Greeley CO 80631 Form 2 Fiscal Management Report Complete items 1 and 2 below. 1. Related to FY2012-13 (July 1,2012 through June 30,2013): A B C(=B/A) CDPHE NHVP funding FY2012 13 FY2012-13 FY2012-13 (do not include Medicaid or Final Budget Final Expenditures billed %of budget expended* Other Sources) r (after mid-year budget to CDPHE($) revision) ($) $665,075.00 $663,153.31 99.71% *If the percentage of your budget expended is less than 97.0%, please provide a detailed explanation of why your organization under-spent the budget. A B C (=B/A) Medicaid Total Medicaid Final Medicaid %of reimbursements Reimbursements for Expenditures for the received** Claims with dates of period 7/1/2012 payments between 6/30/2013($) 7/1/2012-6/30/2013 ($) $44,998.00 $44,998.00 100% Notes: This figure should This figure should be in match reports from the your accounting system Department of Health AND should match the Care Policy and total cumulative shown on Financing. Flora the cost reimbursement Martinez emailed this statements for the period figure on 9/23/13. 7/1/2012-6/30/2013 **If the percentage of your reimbursements received is less than 97.0%, please provide a detailed explanation of why your organization under-spent the budget. 2. Related to FY2013-14 Mid-year(July 1, 2013 through December 31,2013): A B C(=B/A) CDHS NHVP Funding Budget for FY 2013-14 Expenditures 7/1/2013— %budget expended*** ($) 12/31/13 CDHS NHVP Funding $730,958 $317,001.21 42.71% (do not include Medicaid or Other Sources) Medicaid Medicaid Estimate for Total Medicaid %of reimbursements:, FY2013-14($) Reimbursements for Claims received*** with dates of payments between 7/1/2013 12/31/2013($) Medicaid $50.000 $16,529.36 33% ***50% of the contract period has elapsed. If % of budget expended or % of reimbursements is less than 40% of your NHVP Funding or Medicaid Estimate, please explain. Open NHV position since 6/21/2013. Fewer Medicaid qualified clients. Have reviewed Targeted Case Management billable activities with NHVs. Form 3 NHVP FY2014-15 Proposed Budget FOR TIIE PERIOD: July 1,2014-June 30,2015 APPLICANT: Weld County Department of Public Health&Environment FUNDED CASELOAD: 150 COUNTIES SERVED: Weld Enter whole amounts only/Do not create new formulas TOTAL CDHS F014-15 July 1,2013 to June 30,2014 CONTRACT BUDGET TOTAL AGENCY F014-15 (B+C) NHVP BUDGET(A+B+C) ' A.Other , -•._ 4 CONS (B+C)Medicaid: - -- T,Sources of '"I '-� - , luridoeg Estimate&CDHS (At B+C) Funding •Ty �fI�YP) i• Funding(N60P) PERSONNEL C0575(Deng Expenses) Base Salary Fringe Total N Effort (Annual) Benefits (All Funding � Sources) Personnel Services(Title and Name) 3893% Nurse Home Vistor-Arm Ingram 5.52,383 $20,393 $72,776 1.00' $72,776 $72,776F_ - $72,776 Nurse Home Vistor-Ariane Rowe-Denning_ $66,426 $25,860 $9'285 1.00 $92,286 $92,2sql - - $92,286 Nurse Home Vistor-Dana Garvey $50,442 $23,141 -$82,583 1.00 . • .. $82,583- $82,683 582,583 Nurse Home Vistor-.Geraktne Horton ' $66,109_ .$25,735: ;$91,845 1.00 $91,845 -$91:845 $91,845 Nurse Home Visitor-Joel Woodward ' . _ $57,780 .$22,494 .580,274 1.00 $80,274 $80,274 . $841,274 Nurse Home Visitor-Kathleen Hagihara $61,277 $23;855 $85,132 1.00 _ - $85,132 $85,132 $85,132 Office Tedvgdan-VACANT $33,533 $13,054 $46,587 1.00 $46,587 - $46,587 $46,5971 -$upervisor-Barbara Fnncisoo $66,912 $26,049 $92,961 0.75 $44,409 $25,312, $69,721, , $69,721 • — $0 _$0 CommulttsHeakh Manager-Kathy Sinitic-Shclion.. . . . $6$,586 . . $26,701- .$95,287_; 0.05, • . . .. $4,764. $4,764 $4764 t„tr So' 5D. . v. .. ..r .. . . So - SO - .... 1.TOTALPERSONBlEL0 a.. $44,409 ,.a.. .$581559 C. $625,968 '' $625,968 OPERATING(Detail Expenses) Office Operating Expenses(i.e.supplies,pens,etc.)(including allocations for such,if any) _ I ____....___I $800 • .[;.. . 5800 _._ - $000 Client Su Materials _ -'— _ _ —._,_•_._-_ $5,300 -: $5,300 $5,300' Support r Printing&Publications (including allocations for such,if any) ._— _._ $2,�'•.':' $2000 S2,000 Postal&Shipping Services(including allocations for such,if arty) •_ -_ _$1,350 .-$1,350 :$$1,350, Communications(i.e.long distance,cellular,airards and network service)(Including allocations for such,If any) $5,4001` '$5,100, $5,400 Medical/Program Supplies _. _ p _ ,:.:. Outside Services 50 $0 Required model materials(Le.Keys to Care Giving,Beginning Rhythms,etc.) SSG - $500 $500 `$500 -_- _ -- $0 . , --S° 'i.: SO , 0 .... = 2.TOTALOPERATING -'x10 ..$o::.: ' $18,350 . Training and Technical Assistance Fee e Total Cost Nurse Initial Education Tuition Per NHV $4,069 1 54,069_ $4,069 r Supervisor Initial Education Tuition Per Sup $4,803 $0 r Administrator Orientation Per Administrator $480 $5 _ SO SO Supervisor Expansion/Replacement Fee 12,764 So _.,-. r SO Nurse Education Materials(New Supervisor/RN ONLY) Per NHY&Sup $517 — $0 t DANCE Education Per NHV&sup 5595 1 $595; $595 DANCE Licensing Per NI-IV&Sup 555 1 i $55 • $55 Program Support Fee Per Sup $7,046 1 $7,046_. $7,046 $7,0461 $7,046 Professional Development Per Nurse $600 7 $4,200_.. . $4,200 $4,200 $4,200 Nurse Consultation 1st Supervisor $2,534 1- $2,534 $ 34 $2,534 .. $2,534 Nurse Consultation Per add.Supervisor $1,520 So So $o _ $0 "I $0 3.TOTALTRAININGend TECHNICAL ASSISTANCE ••'jo $o . $1$499 $18,499. $18,499 Form 3 NHVP FY2014-1.5 Proposed Budget FOR THE PERIOD: July 1,2014-June 30,2015 APPLICANT: Weld County Department of Public Health&Environment FUNDED CASELOAD: 150 COUNTIES SERVED: Weld Enter whole amounts only/Do not create new formulas TOTAL CDHS FY;4.15 TOTAL AGENCY FYI4-15 Leib/1,2013 t0 June 30,2614 CONTRACT MIDGET NHVP BUDGET(A+B+C) (M+C7 A.Other • Cl M•elc,,d ' Sources of aE �[ t �x,f � Esii tc5Cn lt5 Funding T �f2,T;,ftf, ,,('? ' Funding(rJ SAP) E•of•ment I- Computers w/Software 52,530 OO - 52,500 ._ Cellular Phones $0. • .• .�.'•;:',''._:f•t.:.E-'.S : .4.TOTAL EQUIPMENT:. •' - "$0 - $2,500' —$2,5001 w TRAVEL Detail En•" see VisitOutreachMilea:e $2E,C $28,000. '"";[1'`'r$•.'-r DOj NFPTraininp and Meetrg Travel(Supervisors,Nurses) -._-_ SOLI $4• Other Travel -- - -- - • I -- - - SO 0 Sn $a i5: ;; .w, ::'..' - ,..:' -.. . S.TOTALTRAV$L •C: s-. - '$28,400 ;J'ti .e:..•. :.., 5a ,:.$28.400 _. : �:.. 28,400 OTHER COSTS(Detail Other Pro:ram Costs) Maternal Mental Health Consultant-Kate Brockman _ _ $12001 $3,200 $1,200 Electronic Medical Record Data Base&Associated ITCosts/Data Processin:Ch :es _ 525,0001 $25,000 -$25,000 SO _-_•' $o .r, $0 $0 s ,r,'=�: '. ' i,r ht'c., '6.SOTAL OTHER COSTS - $D . •,.S2g20IBI 526,200 OTALOIRECPPRDGRAM'Co5TS Adding},etcate-oriesl-fi ". '_•r;ti.(t;N K ""'�.� 6.: 544409 j . ::$675308 • $719911 — $719,917_ ADMINSTRATIVE COSTS Detail AdministrativeCOsts OR Indirect ita ipble _ Administrative Personnel Seruires(i.e. g,acctin admfn,HR) _ • A"t(¢' $0 ••mMstrative Su•piles i.e.not• •:ram supplies) •ccxun• i.e audit,bank expenses,liability) "" 1 - -$o -- __.$0 Su y orting Costs i.e.miles:e,recruitment) _ $0 so Board of Health -� .:$0 $0 Other Admedstrative Costs i.e.Pasta:e,Occu•an ,Computer ---I • -$0 $0 —` -- - • ` _— $0� SO OR - • $0 • - So Indirect Rate at 12.59%for 2014 this is also an estimate for 2015;that will than and we r•• est that we be able to bill $0 $5 •1 "' } $90,638 our new 2015CDPHEn-:abated rate in 20151 .0 i ..10 So ^$D r So $6 3a — -- :_ So "So - $o • So — so $o t." TDTAL:'MIMSTItATIVE COSTS L. -• .:' $5 91 --590,639 $90,638 TOTAL PROGRAM C0575(04ec1P-oQram+Adm,nlstrattve Costs) ',, -;e, „„ .., •- -••'• •^; -• .'-.. ..-•`-''t100: . .-..p'555 $BJA,SSS I $810,555 rf 5,eci "OTHER SOURCES..'Oil •••ir -fidIttifle Oilann&.abovl:."..:`_r i' . • Total Other Sources $OAO FY14-15 Non-Competitive Continuation Budget Proposal Narrative FY2014-15 BUDGET NARRATIVE Budget Period:July 1,2014—June 30,2015 PERSONNEL:$ 625,968 (Do not complete this section unless needed to provide information ore calculation not included in the Budget template) Increases due to expected COLA of 1.5%-3%for 2015.Also salary increases for 2014-2015. • • OPERATING EXPENSES:$ 18,350 All costs should be itemized within this category by major types(Office Supplies;Client Support Materials;Printing&Publications;Postal& Shipping;Communications;Medical Supplies;Outside Services).The basis for cost computations should be shown(ie:"x"dollars per month for Office Supplies;"y"dollars per person for Training Materials;Communications—Cell Phone long distance at"Z"dollars per month times#staff, etc.). Office Operating Expenses:$66.66 per month $800 divided by 12 months=$66.66 Client Support Materials:$5,300 divided by 12 months=$441.66 divided by 150 clients=$2.95. Printing and Publications:$2,000 divided by 12 months=$166.66 Postal&Shipping:$1,350 divided by 12 months=$112.50 Communication:$5400 divided by 12 months=$450 I This includes cell phone plan that includes unlimited texting and air cards for 6 laptop computers Medical/Program Supplies:$3,000 divided by 12 months=$350 Required model materials:$50 one time purchase EQUIPMENT:$2,500 All costs should be itemized within this category by major types,as above(Computers,Cell Phones,Tablets,etc.). $2,500 replacement of 2 desktop computers.$2,500 divided by 2 computers=$1,250 • TRAINING AND TECHNICAL ASSISTANCE:$ 18,499 (Do not complete this section unless needed to provide information or o calculation not included in the Budget template) TRAVEL:$ $28,400 All costs should be itemized with this category by major types(Visit Outreach Mileage,Training and Meeting Travel,etc.).The basis for cost computations should be shown(4 nurse home visitors X average 500 miles/month/nurse x 12 months=x). Visit Outreach Mileage:$28,000 6 NHVs+1 Supervisor%average of 600 miles/month/nurse%12 months=50,400 miles=$27,720(Includes lodging casts for NPF Symposium and other training opportunities). NW Training&Meeting Travel:$400 One time charge for travel to Vail for 4 vehicles for NFP Mandatory Symposium. OTHER:$ 26,200 All costs should be itemized within this category by major types(e.g.,Contractual Staff) $1,200 divided by 12 months=$100 for Mental Health Consultant to participate and offer guidance and insight during one case conference per month @$100 per consultation. $25,000 divided by 12 months=$2,083.333 for computer and data processing expenses related to maintenance and support of the computer network (referred to in this application as"IT"),which includes,but is not limited to,maintainance&upgrades to the Electronic Medical Record data base,EMR licenses,operation and tech support. ADMINISTRATIVE COSTS or INDIRECT:$ 90,638 Administrative Costs: itemize details for each direct administrative cost using the categories listed on the budget Indirect Rate:itemize details used to calculate the indirect rate Current negotiated rate of 12.59%plus additonal estimate of indirect rate for 2015 Form 4 FY2014-15 Colorado Nurse Home Visitor Program (NHVP) ASSURANCE of INTENTION to MEET PROGRAM REQUIREMENTS NHVP contractors seeking continuation funding must assure that they intend to meet the Program Requirements, as described in the Rules Concerning the Nurse Home Visitor Program adopted by the Colorado Board of Health by initialing each of the outlined areas below and by signing this assurance page. Once the Colorado Board of Human Services approves Rules for the Nurse Home Visitor Program,you will be sent a new Assurance to sign and submit. X Annual Plan X Training Requirements X Visit Protocols X Program Management Information Systems X Reporting and Evaluation System X Staffing Requirements including to hire nurses as stated in Definitions(11) and (13) of the Rules Concerning the Colorado Nurse Home Visitor Program and to obtain and retain documentation demonstrating all nurses have a current license. X Eligibility of Clients including securing and maintaining proof of income for each mother participating in the program. Name of Agency: Weld County Department of Public Health and Environment Name of Authorized Signer: Douglas Rademacher Signature of Authorized Signer: st vilq_alita Date: MAR 0 3 2094 Form 5 P12014-15 Colorado Nurse Home Visitor Program(NHVP) ASSURANCE of INTENTION to be an ACTIVE MEDICAID PROVIDER The Center for Medicaid and Medicare Services (CMS) has approved Medicaid reimbursement for Targeted Case Management (TCM) services provided by NHVP sites. Targeted Case Management services are defined by CMS as "services which will assist individuals eligible under the Colorado State Plan in gaining access to needed medical, social, educational, and other services." Nurse home visitors provide targeted case management through 1) assessment of the needs for health, mental health, social service, educational, housing, child care and related services to women and children; 2) development of care plans to obtain the needed services; 3) referral to resources to obtain the needed services, including medical providers who provide care to a first-time pregnant woman and her first child; and,4) routine monitoring and follow-up visits with the women where progress in obtaining the needed services is monitored, problem-solving assistance is provided and the care plans are revised to reflect the woman's and child's current needs." The Colorado Department of Human Services and the Colorado Department of Health Care Policy and Financing have created a Medicaid Management Information System that allows for electronic billing of TCM services under the NHVP. All NHVP sites are required to be active Medicaid providers, if not already, and must bill Medicaid for TCM services as allowed. A portion of the annual funding for each NHVP site is derived from Medicaid reimbursements. NHVP applicants seeking funding must assure that they intend to meet the Medicaid requirements by initialing each of the outlined areas below and by signing this assurance page. The entity will: X Be an active Medicaid Provider on or before July 1, 2014 through June 30, 2015. X Enroll all NHVP nurses in Medicaid as providers. X Have a Medicaid consulting physician. X Submit TCM claims as established by Medicaid billing rules and requirements, including timely filing of claims. X Ensure that all Medicaid-eligible participants are identified and receive assistance with enrollment and referrals to other programs, including the Early and Periodic Screening, Diagnosis and Treatment (EPSDT). Name of Agency: Weld County Department of Public Health and Environment Name of Authorized Signer: Douglas Rademancher Signature of Authorized Signer:X ( �' 2itP.i Date: MAR 0 3 2014 ,�iy rs8s Form 6 FY2014-15 Colorado Nurse Home Visitor Program (NHVP) ASSURANCE of INTENTION to Follow CASELOAD GUIDELINES The 2006 NHVP audit conducted by the Office of the State Auditor included a recommendation to the CDPHE to work with the State Board of Health and the NHVP management partners to address program costs through caseload standards and attrition rates. More specifically,the Department should: (a) Determine why local sites are not achieving and maintaining caseload standards and develop strategies to help increase participation. (b) Establish guidelines for reducing caseloads and funding when sites do not meet caseload standards. (c) Provide attrition analyses to the local sites and develop specific strategies to reduce the level of addressable attrition at each local site. It is understood that sites will not always reach 100% of their funded caseload due to factors such as (1) nurse turnover, (2) new nurses learning the NFP model, (3) caseload build-up over 7-9 months, and (4) sites developing adequate referral networks. Instead, a statewide baseline of an 85% active caseload of the total number of participants funded to be served within a given fiscal year has been set. Active clients are defined in the NFP Efforts to Outcomes (ETOTM) software as those that have not been discharged from the NFP program and have had a completed nurse visit within 90 days. The CDPHE and the NHVP management partners will review site-specific active caseload trends covering a three-year period (current year and two years prior) to assess for legitimate caseload size variances and to arrive at site-specific funding recommendations based on a reasonable expected active caseload size. Please acknowledge review of this material by signing below. Sites are expected to track their active caseload numbers using ETO reports and will be expected to report any caseload variations. Sites will be alerted to any issues they need to address to ensure they are meeting active caseload expectations. The NHVP mid-year budget adjustment process will be enhanced to consider year-to-date expenditures based on active caseload size. If a site has cost savings as a result of a lower active caseload, those dollars may be redistributed to another grantee site. For sites indicating an active caseload deficiency (consistently below baseline over the three-year trend period), a Performance Improvement Plan will be required, including specific strategies and time lines for meeting active caseload expectations. If a site does not meet the Performance Improvement Plan active caseload size expectation, a recommendation may be made to the State Board of Health to reduce the active caseload number and funding in the site's contract to be commensurate with the site's consistent performance. The CDPHE contract will include active caseload size expectations as well as this plan as a means to formalize these requirements and to hold all parties accountable for maximum caseload and funding efficiency. The CDPHE and NHVP management team will develop a detailed caseload maintenance process and time line to guide and assist the sites in effectively managing caseload size, including implementation of proven strategies to retain clients or to recruit new participants to the program. Name of Agency: Weld County Department of Public and Environment Name of Authorized Signer: Douglas Rademacher,Weld County Commissioners Chair Person Signature of Authorized Signer. ( \ ld 1se- Date: MAR 0 3 2014 Form 7 SUBMISSION CHECKLIST Name of Agency:Weld County Department of Public Health and Envrivonment X Form 1:Cover Sheet. X Form 2: Fiscal Management Report X Form 3: FY14-15 Proposed Budget and Budget Narrative(both worksheets) X Form 4: Assurance of Intention to Meet Program Requirements X Form 5: Assurance of Intention to be an Active Medicaid Provider X Form 6: Assurance of Intention to Follow Caseload Guidelines X Form 7:Submission Checklist ASSEMBLY AND SUBMISSION: • Scanned PDF file of Forms 1—7 in the order listed above; use the following naming convention for the PDF document: Agency Name_NHVP FY15 Non-Competitive Continuation Budget Proposal • Excel File with Proposed Budget and Budget Narrative(Form 3, 1 workbook with 2 worksheets) • Emailed to: Nancy Jennings, Home Visiting Operations Coordinator Nancy.iennings@state.co.us • Due Date: Received by CDHS on or before Friday,February 28,2014 by 4:00 p.m. Hello