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HomeMy WebLinkAbout20150526.tiff RESOLUTION RE: APPROVE MEMORANDUM OF UNDERSTANDING FOR REEMPLOYMENT AND ELIGIBILITY ASSESSMENT PROGRAM (REA) AND AUTHORIZE CHAIR TO SIGN WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS, the Board has been presented with a Memorandum of Understanding between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, Employment Services Division, and the Colorado Department of Labor and Employment, commencing April 1, 2015, and ending March 31, 2016, with further terms and conditions being as stated in said memorandum of understanding, and WHEREAS, after review, the Board deems it advisable to approve said memorandum of understanding, a copy of which is attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, that the Memorandum of Understanding for Reemployment and Eligibility Assessment Program between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, Employment Services Division, and the Colorado Department of Labor and Employment, be, and hereby is, approved. BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized to sign said memorandum of understanding. The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 23rd day of February, A.D., 2015. BOARD OF COUNTY COMMISSIONERS WELD COUNTY, COLORADO ATTEST: di qal0 K; t, EXCUSED a Barbara Kirkmeyer, Chair Weld County Clerk to the Board Freeman, Pro-Tem BY I�ty Clerk tot e Bo I ' 'i s CUSED Ris an P. Con ay ti APPROVED AS TO FORM: ®t�°� "���� Julie A. ozad County Attorney Steve Moreno Date of signature: C� 156 3Iq 2015-0526 H R0086 t MEMORANDUM IITEL,L 1\ DATE: February 12, 2015 G 0 U TO: Barbara Kirkmeyer, Chair, Board of County Corn 'ss' ners L ep er FROM: Judy A. Griego, Director, Human Servi Departmen u RE: Memorandum of Understanding (MOU) between the Department's Employment Services program and the Division of Unemployment Insurance and the Division of Employment and Training, Workforce Development Programs Enclosed for Board approval is a Memorandum of Understanding(MOU) between the Department's Employment Services program and the Division of Unemployment Insurance and the Division of Employment and Training, Workforce Development Programs. This MOU was reviewed under the Board's Pass-Around Memorandum dated February 5, 2015, and was approved for placement on the Board's Agenda. This MOU sets forth the Parties' understanding and responsibilities to successfully implement services under the Reemployment and Eligibility Assessment Program (REA) for qualified UI claimants (REA Participants). These services include, but are not limited to, providing the appropriate re-employment services to REA Participants, and providing the required data for Employment and Training Administration (ETA) reports. Such services shall assist in returning REA Participants to suitable employment. The Parties performance shall commence on April 1, 2015 and shall terminate on March 31, 2016, unless previously terminated by one of the Parties pursuant to the terms of§9 of the MOU. This MOU shall automatically renew for four (4), successive one year terms, contingent upon initial and continued funding of the Unemployment Insurance REA grant, unless previously terminated pursuant to the terms of§9 of the MOU. Funding is not currently associated with this MOU: any notice of funding availability will be disclosed at that time. If you have questions, please give me a call at extension 6510. 2015-0526 ( ( ) z4 /l�ss,e) a -a3- /a ,ms COLORADO DEPARTMENT OF LABOR AND EMPLOYMENT "> MEMORANDUM OF UNDERSTANDING .! CMS 76572 !•vg:! Between the Division of Unemployment Insurance, And the Division of Employment and Training,Workforce Development Programs, And the Employment Services of Weld County FOR THE REEMPLOYMENT AND ELIGIBILITY ASSESSMENT PROGRAM 1. PARTIES AND PURPOSE This Memorandum of Understanding (MOU') is made between the Colorado Department of Labor and Employment on behalf of the Division of Unemployment Insurance (UI'), located at 251 E. 12r° Avenue, Denver CO 80203, and on behalf of the Division of Employment and Training/Workforce Development Programs (`sVDP') located at 633 17th Street, Suite 700, Denver CO 80202 (collectively `CDLE'), and the Employment Services of Weld County(Sen'ice Provider'), located at P.O. Box 1805, Greeley CO 80632(all collectively the `Parties'), and sets forth the Parties understanding and responsibilities to successfully implement services under the Reemployment and Eligibility Assessment Program(REA) for qualified UI claimants (`REA Participants'), including, but not limited to, providing the appropriate reemployment services to REA Participants, and providing the required data for Employment and Training Administration (ETA') reports. Such services shall assist in returning REA Participants to suitable employment. 2. TERM The Parties' performance under this MOU ('Effective Date' and 'Initial Term') shall commence on April 1, 2015, and shall terminate on March 31,2016,unless previously terminated by one of the parties pursuant to the terms of§9 of this MOU. This MOU shall automatically renew for four (4), successive one year terms, contingent upon initial and continued funding of the Unemployment Insurance Reemployment and Eligibility Assessment Grant, unless previously terminated pursuant to the terms of§9 of this MOU. 3. SCOPE The Parties to this MOU shall collaboratively provide the following reemployment services described in the Unemployment Insurance Program Letter No. 10-14 (attached to this MOU as Exhibit A (not inclusive of Exhibit A Attachments). a) Orientation to help claimants access self-service core services offered at the Service Provider workforce center location(s) through the resource room or virtually, with particular emphasis on accessing available labor market and career information. b) Registration with the State of Colorado's job bank, Connecting Colorado. c) Referrals to appropriate services offered through the Service Provider workforce center locations such as self-assessments, education and training information, interviewing techniques, networking, career exploration, and online job and occupational resources. d) Support for the development of the REA Participant's reemployment plan, which shall include a one-on- one appointment to evaluate work-search activities and strategies; assessment of current skills, education, and barriers to reemployment;and standardized assessment results.. 4. UI RESPONSIBILITIES • Coordinate technological and other communications to ensure that REA Participants have been identified through a profiling model and shared with the Service Provider. I FINAL • Coordinate technological system communications, written notifications, phone calls, policy and other collaborative activities to ensure all appropriate information is communicated by and between UI, Service Providers,and\\DP. • Engage in REA planning,administration,and oversight of REA program. • Train Service Provider/workforce center and U1 staff on UI eligibility requirements. • Adjudicate all reported no shows. • Adjudicate all reported potential eligibility issues. • Provide and review UI data that is needed for the ETA required reports. 5. WDP RESPONSIBILITES • Coordinate service delivery and prepare statewide policy for the workforce center system. • Report activities and participation on the activities outlined within the REA Participant's reemployment plan between UI, Service Providers, and \V'DP. Ensure that appropriate information is reported and shared on a timely basis. The majority of the coordinated communications will occur in Connecting Colorado;however, there may be times where other communication methods are accessed. • Coordinate training on UT eligibility requirements, as well as the internal and external processes and procedures that have been developed for all Parties • Provide and review the workforce data that is needed for the E'l'A required reports. 6. SERVICE PROVIDER RESPONSIBILITIES • Prepare and send out invitations to REA Participants to attend a mandatory REA orientation via regular mail. REA Participants should attend the orientation no later than the fifth week from first payment of unemployment insurance benefits. • Assess UI Eligibility and refer to adjudication as appropriate,if a potential issue is identified; (see UIPL 10- 14, paragraph A,page 5). • Provide REA Participant an orientation to all services offered through the workforce center. • Upon completion of the orientation, provide one-on-one service, which includes the UI eligibility review, standardized assessments, interviews, an update to Connecting Colorado registration information, and the development of an individualized reemployment plan to include work search activities, appropriate workshops on topics such as resume writing and job search strategies, if needed, and/or approved training as needed (reference UIPI,10-14). • Provide career and labor market information, as well as other assessments that are specific to the REA Participant's need. • Refer all REA Participants to at least one other reemployment services and/or training. • Track and report REA Participants' engagement in reemployment plan activities in Connecting Colorado. • Track and report all REA Participant no shows and potential eligibility issues requiring adjudication to UI. 7. CONFIDENTIAL INFORMATION Service Provider recognizes that the information provided under the REA by CDLE is confidential and subject to the provisions of C.R.S. S8-72-107as amended. If Service Provider is an Intergovernmental entity, the provisions of each Service Provider's Data-Access Contract and/or Grant Agreement regarding use of Provider Information Systems and/or Confidential Information, executed between Service Provider and CDLE, shall be applicable to this MOU. This shall survive expiration and termination of this MOU. FINAL 8. CONTACT INFORMATION For purposes of this MOU, the Parties notice and contact information is: For UI Rita Sanchez, UI Policy Contract Coordinator 251 E. 1211,Ave, Denver CO 80203 rita.sanchez@sstate.co.us For WDP Elise Lowe-Vaughn, Director\X/DP 633 17001 Street, Suite 700, Denver, CO 80202 elise.lowe-vaughn@state.co.us For Service Provider Linda Perez,Director P.O. Box 1805, Greeley CO 80632 Iperez@co.weld.co.us 9. TERMINATION Intergovernmental Service Providers may terminate this MOU for convenience upon written notice to UI and \VDP. UI and \VT)P may terminate this MOU for convenience upon written notice to Intergovernmental Service Providers. Notice shall be sent via LISPS mail or electronic mail, and termination shall be effective thirty-five (35) calendar days after notice date. This MOU shall automatically terminate between all Parties if funding is not obtained or provided in subsequent years for the Unemployment Insurance Reemployment and Eligibility Assessment Grant. 10. COMPLIANCE WITH LAWS At all times during the term of this MOU, the Parties shall comply with all applicable federal and state laws, regulations, rules, or procedures, as these provisions currently exist or may hereafter be amended, all of which arc incorporated herein by reference and made a part of the terms and conditions of this MOU. 11. SIGNATURE IN COUNTERPARTS This MOU may be executed in multiple identical counterparts, all of which shall constitute one agreement. 12. ACCEPTANCE OF FACSIMILE OR SCANNED SIGNATURES This MOU is considered signed when the signature of a party is delivered by facsimile transmission or delivered by scanned image (e.g., pdf, or tiff file extension name) as an attachment to electronic mail (email). Such facsimile or scanned signature shall be treated in all respects as having the same effect as an original signature. THE REST OF THIS PAGE LEFT INTENTIONALLY BLANK FINAL. 13. SIGNATURE PAGE THE PARTIES HERETO HAVE EXECUTED THIS MOU SERVICE PROVIDER COLORADO DEPARTMENT OF LABOR AND EMPLOYMENT Signature: By: J ff irector v Un ployment Insurance Print Name &Title: _ Date: (l a /15 Mike Freeman, P roTem (01:0- Elise Board of WeldCount:y Commissioners By: _.... ._ ._ Lowe-Vaug ,Director Workforce Development Programs Date: FEB 2 3 2015" Date: l'2/—A 6720/..17-- T,`So2.Co (/) MEMORANDUM OF UNDERSTANDING FOR REEMPLOYMENT AND ELIGIBILITY ASSESSMENT PROGRAM PAGE 4(A) ATTEST: G: ', BOARD OF COUNTY COMMISSIONERS Weld C. nt' er o he :•. 1rr WELD COUNTY, COLORADO \ f . Deputy C k to the .9r• �7O, . I Mike Freeman, Pro-Tern FEB 2 3 2015 r / APPROVED AS TO FUNS . i--.'1‘ A, AP ROVED AS T -SUBSTANCE: __, Controller El to,to or rpartmnt Head APPROV D AS TO FORM: N(f1 , Director of General Services ✓ County Attorney do/.5= 6026(i Exhibit A UIPL_10_14. NATT.pdf G FINAL CLASSIFICATION EMPLOYMENT AND TRAINING ADMINISTRATION UI-REAs ADVISORY SYSTEM CORRESPONDENCE SYMBOL U.S. DEPARTMENT OF LABOR ODUDIJIO Washington, D.C. 20210 DATE April 7,__2014 ADVISORY: UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 1 0-1 4 TO: STATE WORKFORCE Act , CIES FROM: ERIC M. SELEZNO - ' " ' Ai v Acting Assistant Sec : SUBJECT: Fiscal Year(FY)2014 Unemployment Insurance(UI)Reemployment and Eligibility Assessment(REA) Grants 1. Purpose. To invite state workforce agencies to submit proposals for a grant to continue or to implement a UI REA program, and to provide guidelines for FY 2014 UI REA grants. 2. References. • Consolidated Appropriations Act, 2014,Public Law 113-76, Div. II, Title I; • Unemployment Insurance Program Letter(UIPL)No. 17-13,Fiscal Year (FY)2013 Unemployment Insurance (UI) Reemployment and Eligibility Assessment (REA) Grants; • Information Collection Request for the ETA 9128, Reemployment and Eligibility Assessment Workloads Report, and the ETA 9129,Reemployment and Eligibility Assessments Outcomes Report: (O1\4B number 1205-0456); • Employment and Training(ET)Handbook No.401, 4th Edition,Revised ET Handbook No. 401, Unemployment Insurance Reports Handbook; • ET Handbook No. 402, 5th Edition,Revised ET Handbook No. 402, Unemployment Insurance Reports (UIR) User Manual— Web Version; • Training and Employment Guidance Letter(TELL)No. 36-11,Announcement of American Job Center Network; • Training and Employment Notice (TEN) No. 31-09, Cross-Program Collaboration for Reemployment and Eligibility Assessment(REA) Grants; • Webinar-Nevada's Reemployment and Eligibility Assessment(REA)Program and Minnesota's Advanced REA Automation Tool, available at https://www.workforce3one.ora; and • Webinar-Reemployment and Eligibility Assessment(REA) Program Innovations in Tennessee and Utah, available at https://www.workforce3one.ore. 3. Background. The UI program provides a core service in the comprehensive, integrated workforce system by providing temporary financial assistance to eligible workers during periods of unemployment. The reemployment needs of UI claimants and the prevention and detection of L11 improper payments are addressed through the UI REA program. Both activities are high priorities for the U.S. Department of Labor's (Department)Employment RESCISSIONS EXPIRATION DATE None Continuing and Training Administration (ETA). The UI REA program provides claimants an entry point to a frill array of services available at American Job Centers(AJCs), and ensures that claimants comply with all UI eligibility requirements. Individuals filing UI claims are active job seekers who,through the state's UI REA program, are made aware of a variety of available reemployment services and arc referred to services that are appropriate. In FY 2013, a total of 41 states operated a UI REA program. REA services may be delivered by UI staff, Wagner-Peyser staff, Workforce Investment Act (WIA) staff, or other AJC staff The UI eligibility review is a key part of the REA for program integrity purposes,and if UI staff does not conduct the eligibility review,the service delivery staff must be trained to identify all potential eligibility issues. Resolution of eligibility issues must be conducted by UI merit staff. All eligibility determinations and redeterminations are funded through the regular funding for non-monetary determinations and not through the UI REA grant. Data arc collected on state UI REA workload activities and on program outcomes. States establish an REA treatment group and a comparison group to measure outcomes. ETA will continue working with states to improve the quality of UI REA data required for administration of the program. The data are used to assess the value of the UI REA program in the states and nationally. 4. FY 2014 Funding. The Consolidated Appropriations Act, 2014,appropriates a minimum of $80 million for 2014 U1 REA finding. States interested in implementing a new UI REA program are strongly encouraged to apply for REA funding. States with existing UI REA programs are also strongly encouraged to apply for grants to continue their programs. Requests to expand an existing UI REA program may be funded if funds are available. Expansions may include adding AJCs that are not currently participating or providing assessments to a larger number of claimants in participating AJCs. States participating in the Depai intent's evaluation of the UI REA program may submit requests for a grant modification when their study design has been determined. Study designs may include a treatment group that receives a partial REA that does not include all of the required REA elements for a first/full REA and,thus, costs for these treatments will be less than costs for a full REA and a comparison of multiple vs single REAs. Modifications will address the time period during which the state participates in the study. A. New UI REA State Programs. Proposals for new UI REA programs should provide the information requested in Attachment A, Unemployment Insurance (UI) Reemployment and Eligibility Assessment (REA) Proposal Outline for First Year UI REA Grants, as well as an abstract of the proposal containing the elements listed in Attachment B. In the proposals states should include only the information identified in this UIPL. New proposals should include start-up costs and costs related to programming the UI Required Reports,the Reemployment and Eligibility Assessment Workload Report(ETA 9128) and the Reemployment and Eligibility Assessments Outcomes Report, (ETA 9129) (OMB approval No. 1205-0456 for both reports). New states should budget for the obligation of UI REA funds within one year of the date of program implementation. The program implementation date is the date that the first UT REA participant in the state is scheduled to report to an AJC for a UI REA. States should notify the appropriate ETA regional office when the program has been implemented, as this date is needed for monitoring purposes. Many of the start-up costs, such as costs for programming the required reports and training staff,will occur before the program has been implemented in the AJC and are included in the initial grant. B. Continuing UI REA State Programs. The deadline specified by the Grant Officer on the Notice of Obligation for the obligation FY 2013 funds is September 30, 2014. Funds must be liquidated within 90 days of that obligation deadline. The performance period for FY 2014 UI REA grants begins on April 1, 2014,and ends on March 31,2015. This is the time during which the funds are to be obligated. However,to allow for potential changes that might occur, the deadline specified by the Grant Officer on the Notice of Obligation for the obligation of these funds will be shown as September 30, 2015. All estimated cost figures for proposals for FY 2014 UI REA grants should be based on this time period. Any prior year funds remaining unobligated after March 31, 2014, should be applied to the ongoing UI REA workload before the using the FY 2014 UT REA grant funds. Each UI REA grant is based upon the number of REAs that the state proposes to schedule and the costs estimated by the state. States that have not scheduled the number of REAs that were funded in FY 2013 should use the remaining FY 2013 funds to complete the projected workload and request funding for the balance of the FY 2014 UI REA grant period. All continuing UI REA states must determine whether any FY 2013 UI REA funds will not be obligated by March 31, 2014,provide this information in their FY 2014 UI REA grant application, and ensure that all FY 2013 UI REA funds are obligated before obligating FY 2014 UI REA funds. Proposals from states currently operating a Ul REA program must provide an abstract of the proposal using Attachment B,Elements of an Unemployment Insurance (UI) Reemployment and Eligibility Assessment(REA) Grant Proposal Abstract, as well as the information requested in Attachment C, Unemployment Insurance (Ul) Reemployment and Eligibility Assessment (REA) Proposal Outline for States Continuing a UI REA Program, and in Attachment 1), The Unemployment Insurance (UI) Reemployment and Eligibility Assessment (REA) Data Concerns. Attachment D provides information on common data problems, which may help states currently operating a UI REA program to write about the accuracy of their UI REA data. States must review their UI REA data with a focus on identifying any inaccurate data. The state's proposal must identify the errors in the quarterly Reemployment and Eligibility Assessment Workload Report(ETA 9128)and the quarterly Reemployment and Eligibility Assessment Outcomes Report (ETA 9129), describe the state's plans to correct the data, and provide a schedule of corrective actions. 3 States experiencing ongoing difficulties in reaching the workload and/or minimum comparison group level projected in their FY 2013 UI REA proposals should request a lower level of funding in FY 2014 than was provided in EY 2013. Proposals will be reviewed based solely on the information required in the application. States should include only the required information. 5. Basic III REA Guidelines. UI REA funds must be used to assess the continued eligibility and reemployment needs of UI claimants. These funds must not supplant ongoing UI grant funds devoted to the state's eligibility review program. The Worker Profiling and Reemployment Services (WPRS)program remains mandatory and states must serve WPRS participants in addition to REA participants. WPRS claimants are identified as individuals most likely to exhaust their benefits and they are served under the WPRS program rather than the REA program. Claimants who are selected for WPRS must be excluded from both the UI REA treatment and comparison groups. States are not required to implement the UI REA program statewide. Assessments are to be conducted only for UI claimants who do not have a definite return-to-work date. States should also exclude claimants who secure work only through a union hiring hall. By applying for UI REA funding, states are agreeing to integrate the UI REA program with WIA and Wagner-Peyser funded reemployment services. Each completed REA will include a referral to a reemployment service and/or training. Reemployment services such as résumé writing or interviewing techniques workshops and job placement activities are an extension of the UI REA program, but they must be funded through other sources such as Wagner- Peyser or WIA funds. Costs for the delivery of reemployment services must not be included in the state's proposed use of UI REA grant funds. UI staff must be engaged in REA planning, administration,and oversight as well as appropriate staff training on UT eligibility requirements. While a full-time UI position may not be required, UI staff must be available and involved in the REA functions discussed above. States that have not had UI involvement in the REA program have experienced problems. In some instances,REA staff members have had insufficient training to conduct a thorough eligibility review and detect eligibility issues requiring adjudication. This can result in improper payments. Further, many states that have not had sufficient Ul staff participation have been unable to submit accurate ETA required reports. The ETA 9128, Reemployment and Eligibility Assessment Workloads Report and the ETA 9129, Reemployment and Eligibility Assessments Outcomes Report should be reviewed for accuracy each calendar quarter by the Ul team member in addition to being reviewed by the REA team leader. UI REA programs are an integral part of states' strategies for delivering reemployment services. ETA encourages states to develop a comprehensive and integrated service delivery model to ensure that UI claimants receive an enhanced level of services. The following guidelines also apply: 4 A. Required REA Services. Each UT REA must include the following minimum core components: • UI eligibility assessment and referral to adjudication, as appropriate, if a potential issue is identified; • Requirement for the claimant to report to an AJC to receive the services identified in section C below; • The provision of labor market and career information that is specific to the claimant's needs; • Registration with the state's job bank; • Orientation to AJC services; • Development or review of an individual reemployment plan that includes work search activities, accessing services provided through an AJC or using self-service tools,and/or approved training; and • Referral to at least one reemployment service and/or training. States must provide each UI REA participant one-on-one service for the eligibility review and the development of an individual reemployment plan during the initial UI REA and any subsequent UI REA. B. Service Delivery Design. States may determine who is chosen for the UI REA treatment group with the following exceptions. Claimants who have a definite return-to-work date must he excluded. In addition, states must exclude claimants who seek work solely through a union hiring hall. Many states have elected to serve claimants who are at a mid-range in the WPRS model selection. These individuals may benefit from participation in the REA program and are not likely to need long-term and intensive services. Claimants with job skills that are in high demand may also be targeted. This methodology requires consistent updates as the labor market changes. States have flexibility in identifying staffing options for the delivery of UI REAs. Different skill sets are needed to do the UT eligibility assessment than those needed to develop a reemployment plan and make appropriate referrals to receive reemployment services at A.TCs and/or training. If the state decides to use only Ul or only Wagner- Peyser or WIA staff to do UI REAs, states must ensure that the staff assigned has the necessary training and that UI staff arc involved in such training. States that conduct multiple UI REAs for the same individual(s)must provide cost estimates for both the initial and the subsequent UT REAs. In general, subsequent UI REAs require less time and resources to complete as it is not necessary to repeat the orientation session. Subsequent UI REAs must include an eligibility review; review and updating of the claimant's individual reemployment plan; the provision of labor market information if changes so dictate; and referral to reemployment services or training. Once the state notifies a claimant that s/he has been selected for a UI REA,participation in the UT REA is mandatory. If a claimant fails to report for any UI REA without 5 notifying the state beforehand, the state must refer the issue of the claimant's failure to report to the appropriate ill staff to be adjudicated under state law. With respect the scheduled REAs, states must report initial outcomes for 100 percent of the scheduled REAs that are reported on the ETA 9128 report. Each claimant scheduled for an REA will either participate in the REA or fail to participate; therefore, each scheduled REA must be reported in one of these two outcomes. Rescheduled REAs should be counted as another scheduled REA and the results are reported when the claimant participates or fails to participate in both the initial and the rescheduled REA. UI claimants must report in person to an AIC for staff-assisted services for the initial UI REA. If a subsequent UI REA is conducted by telephone, state UI REA staff must ensure that both they and the claimant have access to the claimant's individual reemployment plan for review and updating. The proposal must identify activities that are conducted by telephone and the associated costs. The claimant's activities must be reviewed,and any proposed changes, along with the concurrence of the claimant, must be documented. States must contact UI REA participants no later than the fifth week of the claim and promptly schedule them for a UI REA. The fifth week in the claim series means the fourth week after the week in which the claimant files an initial claim. If the claimant has not yet established monetary eligibility for benefits or is not yet eligible because, for example, a nonmonetary issue is pending adjudication, the claimant may be selected during the first week that s/he claims benefits after being determined eligible for benefits. It is not required that claimants who are not initially eligible be included in the treatment or comparison group. Up to three UI REAs for each individual claimant may be funded by the UI REA grant. States should focus their UI REA programs on helping claimants return to work as quickly as possible by providing comprehensive guidance and assistance to claimants during the initial UI REA. States must also provide clear and complete information that claimants need to access appropriate reemployment services. A second and third REA may be avoided if the claimant returns to work as a result of the initial REA. Additional UI REAs for an individual who has received the initial UT REA and two subsequent UI REAs cannot be funded under the grant. Funding for each individual UI REA may not exceed 2 hours of staff time. This time includes all activities that are a part of the delivery of the U REA and the associated documentation of claims records and correspondence. If a portion of the UI REA is provided in a group setting, the staff time for that activity should be divided by the number of UI REA participants that are likely to be a part of the group activity. For example, if two staff members conduct a group orientation session that lasts one and one half hours and ten UI REA participants are expected to attend,the staff time devoted to each UI REA participant for this activity would be 18 minutes. This is calculated as follows: 6 90 minutes per member 2 staff members= 180 minutes = 18 minutes per REA 10 participants • C. Administrative Processes. States must establish or renew an agreement or Memorandum of Understanding (MOU)with the selected service provider organization to address the requirements of the FY 2014 UI REA program. The MOU must identify reemployment service needs and provide, at a minimum, the following services: • Orientation to help claimants access self-service core services offered at AJCs through the resource room or virtually,with particular emphasis on accessing available labor market and career information; • Registration with the state's job bank; • Referrals to appropriate services offered through AJCs such as self-assessments, education and training information, interviewing techniques,networking,career exploration, and online job and occupations resources; and • Support in the development of the claimant's reemployment plan that must include work search activities, appropriate workshops on topics such as resume writing and job search strategies if needed, and/or approved training. New states must submit a copy of the MOU or provide the date when it will be submitted. Continuing UI REA states must certify that a MOU or other agreement has been signed by all service partners for the UI REA program and remains in place. The agreement or MOU must confirm that the UI and workforce service providers, including state and local service partners, have agreed to collaborate to ensure that the requirements of the UI REA program will be met. This includes providing appropriate reemployment services to REA participants and providing the data that is needed for the ETA required reports. D. UI Feedback Loop and Adjudication. Once selected for an REA,claimants are required to participate in all components of the UI REA. Failure to report or participate in any aspect of the UI REA must result in referral to adjudication of these issues under applicable state law. Claimants who contact the appropriate agency before their UI REA appointment and request to change the scheduled UI REA date or time for good reasons, such as scheduled job interviews, may be accommodated. They should be counted on the ETA 9128 as a"scheduled UI REA"rather than as a"rescheduled UI REA," as explained in ET Handbook No. 401. As explained in Attachment A and Attachment B and as previously required, states must include in their proposals: • A feedback loop from the AJC to the UT system as to whether the claimants reported as directed and participated in the minimum activities outlined in their reemployment plan; • A feedback loop must be established to refer any eligibility issues uncovered in the eligibility review for adjudication, and • A process for referring to adjudication Ul claimants selected for UI REAs who failed to report for them without contacting the agency. 7 E. Performance and Reporting. A measure of program effectiveness is derived from comparing outcomes of UI REA program participants with outcomes from a similar group of claimants who did not participate in the UI REA program. States must establish both a treatment group and a valid comparison group, as discussed in paragraph 6 below. New states must also implement this methodology. A description of the methodology to be used is not required to be included in the new state's UI REA proposal. ETA staff will work with new states to develop an appropriate comparison group methodology prior to implementation. States may contact their ETA regional office to request that a conference call be conducted with ETA National Office staff for assistance. Once the design has been identified, new states should submit a description of the process to the E'I'A Regional and National offices. States must submit timely UI REA required reports, ETA 9128 and ETA 9129 (OMB approval No. 1205-0456). These reports are due on the 20th day of the second month following the end of the reporting quarter. Schedules for the submission of each report are provided in the Unemployment Insurance Reports Handbook, ET Handbook No. 401. These reports capture specific data about the UI REA program participants and the comparison group. States must create methods that provide the necessary cross-program coordination that ensures data quality. States submitting UI REA proposals for the first time should request fiords to program these required reports. States that currently operate a UI REA program have previously received funds for the development of these reports. States must agree to participate in any ETA-funded evaluations of the effectiveness of the UI REA program. Results may be used for a report(s)to Congress. States selected to participate in the current REA evaluation should calculate costs based upon the study design that has been developed in conjunction with the evaluation contractor. In addition, states must participate in periodic UI REA conference calls and webinars to facilitate information sharing and technical assistance. States that have implemented a UI REA program must review their reported data for the most recent four-quarter period and confirm the accuracy of the data in a narrative attached to the FY 2014 UI REA grant proposal. The narrative should explain the steps the state is taking to correct any errors in the data identified by ETA and the state. It should also address negative results that occur over multiple reporting periods in measurements of average duration, benefits per claimant,percent exhausting, and percent reemployed for REA participants compared to the control group. The narrative should also address planned changes that will be implemented to improve data quality. Attachment D has been developed to help states identify reporting problems. The quarterly summary of data includes comparisons of the workload activities and of the outcomes. States should use these summaries in preparing the narratives for their proposals, and the National Office will use these summaries to evaluate the state's proposal for a FY 2014 UI REA grant. 6. El REA Methodology and Required Reports. Accurate reporting is critical to the success of the UI REA program. State funding is based upon the number of UI REAs scheduled; activities related to these Ill REAs are reported on the ETA 9128. The outcomes report 8 measures the results of both the LT REA treatment group and the comparison group. Outcomes are reported on the ETA 9129. This measurement quantifies the differences between claimants who have been selected to participate in a UI REA and a group of claimants who have similar characteristics but have not been selected to participate. Claimants who have similar expectations of returning to work are assigned to the treatment or comparison group at the time that the REA treatment group is selected. Random selection of the comparison group provides the most valid means of measuring differences. The minimum size of the comparison group is 20 percent of the treatment group but some exceptions may be granted for small offices. States wishing to include small offices in which the population may be insufficient to provide a 20 percent control group should request assistance prior to programming the ETA 9129. Many states elect to use the WPRS model to select REA participants and the treatment group. Those claimants who are most likely to exhaust must be referred to WPRS services and are excluded from the REA program. After the WPRS claimants have been excluded the state may use an array of claimants with mid- range scores, selecting claimants in a sequence for the treatment or comparison group. Claimants served by any offices that arc not providing REAs should be excluded both from the REA treatment and comparison groups. Claimants in the treatment and comparison groups should also be selected at the same week in the claims series to ensure an even comparison. These crucial data are used for reports to Congress on the UI REA program and for budgeting purposes. States submit both reports on a quarterly basis and are responsible for ensuring that the data reported are accurate and the reports are submitted timely. These data are entered into the UI Web-based reporting system. Reporting instructions for both reports are contained in ET Handbook No. 401, and the edit checks for these reports are contained in ET Handbook No.402. 7. Proposal Format and Instructions. The format and instructions for preparing the UI REA grant proposals are provided in the attachments to this UIPL. Attachment A provides guidance for states that have not received a UI REA grant before this fiscal year. Attachment B contains the elements that must be included in an abstract that must accompany all proposals. Attachment C is the information required from states currently operating a UI REA program. All pages in the state's proposal should be numbered. Each proposal should contain both the name and telephone number of the state Administrator who is to be notified of approval of the grant and the name, telephone number, and email address of the individual who can respond to questions about the proposal. Standard Form (SF)-424 and SF-424A must be submitted for all UI REA grants. The SE- 424A requires a breakout of object class categories in item 6 of section B -Budget Categories. The breakouts must match the proposed expenditures. 9 • 8. Funding Priority. Funds will be awarded in the following priority: A. Fund continuing state UI REA programs at their current REA level; B. Fund new state UI REA programs at the minimum level (see Attachment A. Section 2.A.); C. Fund continuing state UI REA programs currently funded at 10,000 REAs or below to expand to a higher level in increments of 10,000 REAs or less; D. Fund new state UI REA programs at a level greater than 10,000 REAs in increments of 10,000 or less, E. Fund continuing state UI REA programs currently funded in excess of 10,000 to expand to a higher level in increments of 10,000 REAs or less. Expansions will be based upon the state's percentage of the national initial claims workload. States may be denied an expansion of funding if they: A. Have not implemented the program as required; B. Have significant reporting errors and/or an incorrect control group; or C. Have not demonstrated positive results for multiple reporting periods. 9. UI REA Grant Scoring Criteria for New UI REA Programs. The Ul REA scoring criteria are explained in Attachment A and apply to states that have not previously operated a UI REA program. The highest scoring proposal will he funded first, followed in sequence by those with lower scores until all available funds are exhausted. Proposals scoring fewer than 80 points will not be funded. 10. UI REA Grant Awards to States to Continue UI REA Programs. As described in section 4, states currently operating a UI REA program should submit an abstract containing the information in Attachment B and provide the information requested in Attachment C. These proposals will not be scored but will be evaluated and funded after review and consultations with the states, if needed. 11. UI REA Proposal Procedures. We encourage states to work with ETA regional office staff in developing their proposals to ensure that: • The UI REA program is designed to meet the needs of U1 claimants; • UI and AJC staff work cooperatively in planning, developing,testing,and implementing this program; • The proposed expenditures are justified and appropriate; and • The state is prepared to develop systems for collecting data for the required reports. 12. Timelines. • States must submit proposals to the National Office by April 11, 2014. • Award notifications will be issued by April 30, 2014. 10 • States must submit an SF-424 signed by the state Agency Administrator and an SF-424A with the proposal. If any changes are required after review of the proposal, revised forms or proposals will be required before award of the grant funds. 13. Action Requested. State Administrators are requested to: • Provide information contained in this UIPL to appropriate staff. • Send,via email,an electronic copy of the proposal and a summary of the UI REA Grant proposal to ows.sbr@doLeov. 14. Inquiries. Please direct questions to the appropriate Regional Office. 15. Attachments. • Attachment A-Unemployment Insurance(U1) Reemployment and Eligibility Assessment(REA)Proposal Outline for First Ycar UI REA Grants • Attachment B - Elements of an Unemployment Insurance (1/1) Reemployment and Eligibility Assessment(REA)Grant Proposal Abstract • Attachment C -Unemployment Insurance(UI) Reemployment and Eligibility Assessment(REA)Proposal Outline for States Continuing a UI REA Program • Attachment D- The Unemployment Insurance (UI) Reemployment and Eligibility Assessment(REA) Data Concerns I1 Attachment A UNEMPLOYMENT INSURANCE(UI)REEMPLOYMENT AND ELIGIBILITY ASSESSMENT (REA)PROPOSAL OUTLINE FOR FIRST YEAR III REA GRANTS 1. UI REA Grant Project Summary. States applying for a UI REA grant for the first time must use this outline to develop their proposal to implement the UI REA program. All proposals must include an abstract of the UI REA grant proposal containing the elements described in Attachment B,Elements of an Unemployment Insurance (UI) Reemployment and Eligibility Assessment(REA) Grant Proposal Abstract. Proposals should include only the information required in this outline. Additional narrative is not needed and does not help or enhance the state's proposal. 2. Project Costs. Proposals must include a description of all proposed expenditures and a projected schedule for significant project activities. The costs should be identified separately as start-up costs and projected costs for 1 year of operation. The expenditures for the start-up activities are part of the grant and are subject to its rules. Start-up costs include the costs of staff training,program implementation, automation costs related to the delivery and record keeping necessary for the UI REA program, and the costs of completing the ETA 9128 and the ETA 9129 (OMB approval No. 1205-0353). ETA will not fund any proposal until the state has provided all of the required cost information to support its proposed expenditures. A. Fixed Minimum Costs: The proposal should include fixed minimum costs. As a part of the fixed minimum costs,the proposal should describe the costs to implement the UI REA program and to conduct the first 10,000 REAs. States may propose to conduct fewer than 10,000 assessments and should calculate costs accordingly. Fixed costs should also include the projected costs for programming the ETA 9128 and ETA 9129 reports as a one-time cost. Reporting instructions can be found in Employment and Training (ET)Handbook No. 401, 4` Edition, and edits for these two reports can be found in ET Handbook No. 402, 5th Edition. These instructions should assist in determining the approximate programming time needed to develop these required reports. The costs for programming these reports should be clearly identified in the project costs. Incremental Costs: States should provide the number of REAs that they propose to conduct. If the state proposes to conduct more than 10,000 UI REAs,the proposal should also include incremental costs. These costs should be expressed as costs per 10,000 UI REAs or if the state is proposing to conduct fewer than 10,000 REAs the proposal should include the cost per REA. States that do not wish to perform more than 10,000 TJI REAs do not need to submit this information. Incremental costs for additional REAs in excess of 10,000 consist of costs related to conducting the UI REA rather than costs such as development of management information systems. Regardless of the total number of proposed UI REAs, states should ensure that costs are provided in increments of 10,000 Ul REAs or less. It may be possible to fund a partial increase above the base of 10,000 but not possible to fund a very large increase in the number of UI REAs. For example, a state proposing to schedule 40,000 UI REAs in Fiscal Year 2014 must provide costs associated with providing 10,000,20,000, 30,000 and 40,000 UI REAs. B. Initial and Subsequent UI REAs: The total projected number of individual initial and subsequent(if any) UI REAs should be provided along with the projected cost for each type of UI REA. In addition, states should provide the number of projected UI REAs for which the claimant does not report along with the cost of rescheduling the UI REA. Claimants who do not report as scheduled must be referred to adjudication. They may also be rescheduled for a UI REA if the state chooses to do so. Rescheduling is not required. 3. Scoring Elements. The following elements are used to score the proposal. Scoring will be based on how well the elements listed below are addressed (i.e., information should clear, thorough, and relevant). Proposals must have a score of 80 points or more to be recommended for funding. Therefore, each element is important and should be addressed fully in the proposal. Proposals should use the following format. A. Project Costs (15 percent of total score): a. Staff Costs. The proposal must identify both state staffing needs and any contract staff needs. Staff needs should include the type of position, the expected number of staff hours, and the projected hourly cost. Staff cost estimates should reflect only actual hours to be worked on the REA program. Staff may be assigned to work part- time on the UI REA program, thus charging only the applicable hours to the UI REA grant. Staff costs for new UI REA programs may include costs to conduct the UI REA, costs for staff training, and costs for development of procedures. States should identify all staff costs for developing UI REA reports and programming requirements separate from the costs for providing UI REAs to claimants. Costs for administering the program may include management hours attributed directly to the REA program including UI staff as appropriate. States should include information in the following format for all staff requests. Position Title j#Flours !Cost Per Hour Total Cost DUI REA Interviewer 120 $50 $6,000 States must charge all staff time used for the UT REA program to a UI REA project code. Both management and other staff may be working on the UI REA program on a part-time basis while assuming other duties. Only the portion of work that accrues to the UI REA initiative may be funded under this grant. Thus,the proposal should identify only the project time that will be devoted solely to the UI REA project for all staff hours for which funding is requested. If contract staff is requested, documentation should include the type of position, estimated contract staff hours, anticipated costs per hour, and total cost. b. Other. The proposal may include costs for other activities and/or equipment not identified above. Each cost should be broken down to the specific cost item with a description of each cost and the associated costs for each item requested. All costs must be related to providing UI REAs to claimants. 2 c. Total Costs. The proposal must include the total funding request. Spreadsheets used to calculate and total these costs must be included. B. Project Design (45 percent of total score): The description of the UI REA program should address the processes that will be put in place to ensure that all core components described in the guidelines of this UIPL are met. Proposals should include a brief narrative that addresses each of the following project design elements. a. A description of the collaborative process used to develop the UI REA design and/or to adapt the design to meet the new requirements and the types of partners engaged. h. The geographic locations where the UI REA program will be implemented. c. The proposal should identify the target group for the UI REA program. For example, states have tried various methods, including focusing on those claimants more likely to exhaust their benefits, focusing on claimants with a lower profiling score who might be likely to return to work more quickly, and focusing on claimants who have job skills that arc in high demand. In deciding which population to target with the UI REA program states should reflect on the two goals of the UI REA program,which are to help claimants return to work quickly,thus reducing Trust Fund expenditures and to reduce improper payments. d. The point(s)in time in the claims series when claimants will be notified of their scheduled UI REA(s). e. A description of whether the state will conduct single or multiple UI REAs for individual claimants. If multiple UI REAs are conducted for claimants,provide the projected schedule and the number of UI REAs the state anticipates scheduling for each claimant who remains unemployed. f. An explanation of how claimants from the target group will be assigned to the UI REA treatment group and how they will be assigned to the comparison group. The state should strive for random assignment to the comparison group to provide an automated means of determining the success of the UI REA program. g. A description of how the various UI REA components will be staffed. This should include a description of how UI staff expertise will be included in the management team. States should ensure that proposed staffing arrangements have been agreed upon by all parties before submitting the UI REA proposal. h. A description of how the state will leverage UI REA funds with funding under the Workforce Investment Act(WIA), Wagner-Peyser, and other programs to better serve the UI claimants. i. An explanation of how American Job Centers(AJCs)will provide the services identified in the Guidelines section(Section 5 of this UIPL), to identify reemployment needs, orientation to help claimants access self-service core services offered through the AJC (including labor market and career information), ensure 3 registration in the state's job bank,make other referrals to AJC services, and support the development of the claimant's reemployment plan. j. A copy of the agreement or Memorandum of Understanding (MOU)must be submitted with the implementation proposal (this applies to first year states). In the event that the MOU is under development and has not yet been finalized, states should provide the anticipated date of completion and should submit a copy of the MOU soon after that date. The requirements for MOUs are discussed in more detail in paragraph 4 below. k. A description of how staff will be trained to identify eligibility issues and how these issues will be referred to Ul adjudication staff. I. A description of how eligibility assessments will be structured. m. A description of the proposed individual reemployment plan, including the elements of the plan and the arrangements for completing the plan (i.e., the claimant will complete a form which will be reviewed and revised as necessary during the REA interview). n. A description of how information will be shared among Ul, Wagner-Peyser, and WTA staff and workforce staff and how the work search plan and related activities will be documented. o. A description of the processes that will make up the feedback loop to provide information to the UI program staff, as appropriate, about the results of referrals to reemployment services, issues that arise during the eligibility review interview, and/or any failure to report for the REA. In addition, states must provide brief answers to the elements below. This information will be shared with states seeking assistance to implement or change a UI REA project. It will also be used to provide information, as needed, for Ul management staff. The information will be compiled and will be available to all states. This information is not used for scoring purposes and an extensive narrative is not needed. Identify which staff will conduct each of the UI REA key components on the initial UI REA, whether each element of the UI REA will be conducted on an individual basis or in a group setting, and the average time required for each activity. Both the eligibility review and the development of an individual reemployment plan must be provided on a one-on-one basis. Claimants may be provided fonns in a group setting which they will discuss with staff one on one after completion. States must identity the program office in which the staff works such as LI, Employment Service (ES), or other. Any additional activities should be included in the table. The sum of the average time for each activity below should be equal to the time for the complete initial Ul REA. • • Initial REAs Individual/ Average Activity Staff Group Time Ehg lit Review Labor Market Information Individual Reemployment Plan Orientation Referral to Reemployment Services States planning to conduct multiple UI REAs for individual claimants should provide the activities, type of staff involved,whether an individual or group service(s) and the average time for a subsequent UI REA(s). States should identify the program office in which the staff works such as Ul, ES, or other. Any additional activities should be included in the table. The sum of the average time for each activity below should be equal to the time needed to complete a subsequent UI REA. Subsequent REAs Individual or Check if by Average Activit Staff Group Telephone Time Eli ibilit Review Labor Market Information Individual Service Plan Orientation _ Referral to Reemployment Services C. Performance Accountability and Reporting (15 percent of total score): The proposal should identify areas in which UI program performance is expected to improve as a result of the UI REA program, such as increasing the numbers of UI claimants receiving workforce services,improved employment outcomes, reductions in average benefit duration, and reductions in improper payments. The proposal should also explain how expected performance improvements will be measured. In addition,the narrative should contain an affirmation that the state will comply with the UI REA reporting requirements as described in section 7 of this Unemployment Insurance Program Letter(See Handbook No. 401, 4th Edition). D. Estimated Time and Cost for Each Assessment(15 percent of total score): 'ffic proposal must include an estimate of the time and the cost requirements for each UI REA. The total time funded for an individual Ul REA cannot exceed two hours. If appropriate, varying levels of service may be specified in conjunction with varying costs, e.g., it may cost less to serve claimants who are determined to be"job ready." Enough information should be provided to explain how the state determined the projected staff costs and projected staff time for the various components of the assessment that were used to determine the maximum number or UI REAs that could be accomplished based upon the grant amount requested. S E. Project Timeline(10 percent of total score): A timeline of the project must be included that identifies significant milestones in implementing the program, including project design, and any staff training. The timeline should include a projected date for completion of programming the selection of participants and tracking of participants. It should also include the projected completion date of the UI REA required reports (the E'I'A 9128 and the ETA 9129), and the date that the first UI REAs will be offered. Scoring will be based upon the thoroughness of the timeline provided by the state. 4. Collaboration with Service Providers. UI and appropriate service providers who partner with UI for the UI REA program must develop an agreement or MOU. This ensures that the necessary partners commit to providing reemployment services as required by the grant. The MOU mast include a commitment of the staff necessary to perform the REA tasks. States must submit a copy of the agreement or MOU. If the agreement/MOU has not been finalized, the state must provide the estimated date of submission. The agreement or MOU must contain: • Names of all parties to the agreement; • A brief description of the collaborative process jointly developed; • Identification of the types of staff responsible for providing the specific services; • Description(s) of how feedback will be provided; and • Description(s) of the role of the service providers. F. Supporting Materials: States may attach additional materials that will support the proposal. 6 Attachment B ELEMENTS of an UNEMPLOYMENT INSURANCE(UI) REEMPLOYMENT and ELIGIBILITY ASSESSMENT(REA) GRANT PROPOSAL ABSTRACT State Name: Name and Title of the State Agency Administrator: Name: Title: Address: LII REA Program Lead/Contact Name: The person who can answer questions about the UI REA proposal. Telephone: E-mail: UI Program Lead/Contact Name: The person who can answer questions about the UI aspects of the REA proposal. This person may also be Telephone: the UI REA Program Lead/Contact. E-mail: Total UI REA Funds Projected to Remain after March 31, $ 2014 "Total UI REA Project Cost $ The total amount of funds re uested. Total Service Delivery Staff Cost $ The total amount of funds requested for staff solely to conduct the Ui REAs excluding management costs and other costs that are not related to service delivery such as programming. Total Management Costs $ The total amount of funds requested for management costs excluding cost of staff who will conduct the UI REAs. Total Information Technology(TT)Staff Costs $ The total amount of funds requested for programming and other IT staff costs Staff and Management Costs for a Single Initial UT REA $ The sum of service delivery staff costs and management costs divided by the number of planned initial ill REAs. Staff and Management Costs for a Single Subsequent UI I $ REA The sum of service delivery staff costs and management costs divided by the number of planned subsequent UI REAs, not to exceed 2 subsequent UI REAs per claimant. If costs for the second and third REA are expected to differ please rovide both. Staff Training Costs $ The total amount of funds requested for staff training to conduct UI REAs. Projected Time for a Single Initial UI REA. Including Paperwork The total time spent preparing for and conducting a single initial UI REA,recording results, and other documentation. The funded time cannot exceed 2 hours. Projected Time for a Single Subsequent UI REA, Including Paperwork The total time spent preparing for and conducting a single subsequent UI REA, recording results and other documentation. If times for the second and third REA are expected to differ please provide both. Projected Costs for a Single UI REA for which the $ Claimant Fails to Report The total costs spent preparing for a single UI REA for which the claimant subsequently fails to report. This estimate should not include the costs of adjudication which are se arately funded. Total Number of UI REAs Projected to be Completed The total number of UI REAs the state will schedule during the grant period for which the claimant will re ort and artici ate in an REA. Total Number of UI REM Projected for which the Claimant will Fail to Report The total number of UI REAs the state will schedule during the grant period for which the claimant will fail to report and will not partici ate in an REA. Total Number of UI REA Sites The total number of sites where UI REAs will be conducted. States requesting funds to expand the numbers ofUl REAs should provide the number of sites at both the current and the expanded levels. Type of Staff Conducting UI REAs Description of the staff that will conduct the UI REAs (e.g., UI, American Job Center, or a combination). Memorandum of Understanding (MOU) Ts it signed and operational? (Yes or No) If no, provide the estimated date that the MOU will be 2 signed and operational. New states should submit a copy of the MOU when it has been signed. UI REA Required Reports If a state does not include a narrative regarding how it will address any data problems,the Supplemental Budget Request will not be funded. Please confirm that a narrative has been included by indicating"yes." Attachment C UNEMPLOYMENT INSURANCE (UI) REEMPLOYMENT AND ELIGIBILITY ASSESSMENT(REA)PROPOSAL OUTLINE FOR STATES CONTINUING A UI REA PROGRAM 1. III REA Grant Project Summary. States should follow this outline to develop proposals to continue the UI REA program. All proposals must include an abstract of the UI REA grant proposal containing the elements listed in Attachment B,Elements of the Unemployment Insurance (UI)Reemployment and Eligibility Assessments Proposal Abstract. Proposals should include only the information required in this outline. Additional narrative is not helpful and does not enhance the state's proposal. Proposals from continuing UI REA states are not scored. Requests to expand a state's UI REA program are subject to funding availability. 2. Project Costs. Proposals must include a description of all proposed expenditures and a projected schedule for significant project activities. States may elect to provide UI REAs at the same level as the prior year or they may elect to expand the UI REA program. If the state is implementing at the current level, incremental costs are not needed. A. Fixed Costs: Include fixed costs related to conducting an equal number of UI REAs as funded in Fiscal Year 2013. B. Incremental Costs: If the state proposes to increase the number of UI REAs, the proposal should also include incremental costs. These costs should be expressed as costs per 10,000 REAs or less. C. Initial and Subsequent UI REM: The total projected number of individual initial and subsequent(if any) El REAs should be provided along with the projected cost for each type of III REA. In addition, states should provide the number of projected UI REAs for which the claimant does not report along with the estimated cost of rescheduling the UI REA. Claimants who do not report as scheduled must be referred to UI adjudication. They may also be rescheduled,as appropriate. a. Staff Costs. The proposal should identify both state staffing needs and any contract staff needs. Staff needs should include the type of position, the expected number of staff hours, and the projected hourly cost. Staff cost estimates should reflect only actual hours to be worked. Staff may work on the UI REA program part-time and on other projects part-time and must charge their time to each task based on hours worked. Staff costs for continuing states should primarily include costs for conducting the UT REA and should not exceed two hours for an individual UI REA. Management costs should also be identified, as appropriate. States should include information in the following format for all staff requests: Position Title if/ Hours 1Cost Per Hour ITotal Cost I UI REA Interviewer 120 t$50 i$6,000 States must charge all staff time used for the UT REA program to a UI REA project code. Both management and other staff may be working on the UI REA program on a part-time basis while assuming other duties. Only the portion of work that accrues to the UI REA initiative may be funded under this grant. Thus, the proposal should identify only the project time that will be devoted solely to the UI REA project for all staff hours for which funding is requested. If contract staff is involved, documentation should include the type of position, estimated contract staff hours, anticipated costs per hour, and total cost. b. Other. The proposal should include costs for other activities and/or equipment not identified above. Each cost should be broken down to the specific cost item with a description of each cost and the associated costs for each item requested. All costs must be related to conducting UT REAs for UI claimants. c. Total Costs. The proposal should include the total funding request. Spreadsheets used to calculate and total these costs should be included. 3. Information about the UI REA Program. States should provide brief answers to the elements below. This information will be shared with states seeking assistance to implement or change a UI REA program. It will also be used to provide information, as needed, for UI management staff The information will be compiled and will be available to all states. An extensive narrative is not needed. A. UI REA Staffing and Time. Identify the following: 1) the type of staff conducting each of the III REA key components for the initial UI REA; 2) whether the UI REA is conducted on an individual basis or in a group setting(the eligibility review and the development of the individual reemployment plan must be done on an individual basis); and 3)the average time required for each LI REA activity. Both the eligibility review and the development of an individual reemployment plan must be provided on a one-on- one basis. Claimants may be provided forms in a group setting which they will discuss with staff one on one after completion. Staff identification should contain the name of the program office for these staff such as Ul, the Employment Service(ES),or other. • Any additional key activities should be included in the table. The sum of the average time for each activity below should be equal to the time required to complete the initial UI REA. Initial REA Individual/ Average Activity Staff Group Time Eligibility Review Labor Market Information Individual Reemployment Plan 7 Orientation Referral to Reemployment Services If the state conducts multiple UI REAs for individual claimants, provide the following: 1) the type of staff conducting the subsequent UI REA; 2) whether it is conducted on an individual basis or in a group setting; and 3) the average time required for each UI REA activity. Staff identification should contain the name of the program office for these staff such as UI, the ES,or other. Any additional key activities should be included in the table. The sum of the average time for each activity below should be equal to the time required to complete the subsequent UI REA. Subsequent REA Individual/ Check if by Average Activity Staff Group Telephone Time Eligibility Review Labor Market Information Individual Reemployment Plan Orientation Referral to • Reemployment Services B. Service Delivery Staff. Provide information about the type of staff managing the REA project and die type of staff conducting the UI REA. In accordance with the new UI REA guidelines implemented in 2013,a UI staff member must be available to work on program management. Provide an explanation of the UI staff role in management. The delivery of the UI REA may be assigned to the staff designated by the state, e.g., UI staff, Wagner-Peyser staff, Workforce Investment Act(WIA) staff, or some combination. If Wagner-Peyser or WIA American Job Center(AJC) staff members conduct the UI REA, briefly describe how they are trained to conduct the UI eligibility review. C. Selection of UI REA Participants. Identify the pool from which both UI REA participants and the comparison group are selected. Describe how claimants are assigned to these two groups and at what point in the claims series these selections are made. If the Worker Profiling and Reemployment Services (WPRS) program is used, states must explain which claimants in the WPRS pool are selected for the UI REA treatment group and comparison groups. Note that claimants selected for the WPRS program cannot be selected for the UI REA treatment group or the comparison group for the UI REA program. D. Description of a UI REA. Provide a brief description of the state's UI REA, including the elements of the UI REA and how the key components identified in this Unemployment Insurance Program Letter are implemented. In addition,please describe the type of staff that will provide each of the components of the Ul REA(provision of 3 labor market information,development of the reemployment plan) and what format is used (group or individual). Please include a copy of the form that is used to develop the individual reemployment plan. F. Scheduling the UI REA in the Claims Series. Claimants should also be selected at the same week in the claims series to ensure an even comparison. Claimants must be contacted and notification must be sent to the claimant advising of a scheduled UI REA by the fifth week in the individual's claim series. The fifth week in the claim series means the fourth week after the week in which the claimant files an initial claim. If the claimant has not yet established monetary eligibility for benefits or is not yet eligible because a nonmonetary issue is pending adjudication,the claimant should be selected during the first week that s/he claims after being determined eligible for benefits. F. Single or Multiple UI REM. Identify whether the state plans to conduct single or multiple Ul REAs for each claimant and indicate the timing within the claim series when the UI REA and any subsequent UI REA(s)will be conducted. Multiple UI REAs that exceed one initial UI REA and two subsequent UI REAs per individual claimant will not be funded. G. Failure to Report for a UI REA. Describe the actions taken when claimants fail to report for UI REAs, including how claimants will be notified of the potential consequences of their failure to report as scheduled and/or failure to participate in the UI REA. Also, states must describe how it provides claimants information such as a contact number to notify the state in advance that s/he will be unable to attend the scheduled III REA. Describe the feedback system that is in place to notify appropriate UI adjudication staff when claimants fail to report for scheduled UI REAs. In addition, describe the state's rescheduling policy and processes. H. Collaboration with Service Providers. An agreement or Memorandum of Understanding(MOO)must be renewed by UI and appropriate service providers who partner with UI for the UI REA program. This ensures that the necessary partners commit the staff necessary to provide reemployment services as required by the grant. States that have previously submitted a copy of the agreement do not need to submit a copy of the agreement or MOU. If the agreement/MOU has not been finalized,the state must provide the estimated date of submission. In addition,the agreement or MOU must contain: • Names of all parties to the agreement; • A brief description of the collaborative process jointly developed; • Identification of those who will provide the specific services; • Description(s) of how feedback will he provided; and • Description(s) of the role of the service providers. I. UI REA Required Reports. States must review both the ETA 9128s and the ETA 9129s focusing primarily on the most recent four calendar quarters to address the accuracy of the reports. Attachment D, The Unemployment Insurance (UI) Reemployment and Eligibility Assessment (REA) Data Concerns, provides some guidelines for detecting problems; and states have been provided a quarterly summary that includes calculations 4 of some of the relationships between the data elements and the probable outcomes. In addition, the ETA national office sends a quarterly summary of LI REA data to each state and the ETA regional offices, which includes some calculations of outcomes and data relationships. This quarterly summary will be used during the review of the proposal. J. Narrative Description of Data Reporting Problems. In a narrative, states should identify problems that they are having with any of the required reports and provide a plan to improve their reporting accuracy and timeliness. If in the past the state made significant corrections to these required reports,the date the corrections were made and the date after which the state's data was correct/valid as a result of the changes should be included K. LI REA Activities to Share with Other States. If the state has implemented practices that would be helpful to share with other states,the state is requested to provide a brief summary of the practice. This information will be compiled and shared with other states. 5 Attachment D THE UNEMPLOYMENT INSURANCE (UI) REEMPLOYMENT AND ELIGIBILITY ASSESSMENT (REA) DATA CONCERNS The list below has been developed to help states in reviewing their Employment and Training Administration(ETA) UI REA required reports. The list identifies data problems that have occurred in some states and that must be corrected. Each quarter,the ETA national office provides states and Regional Offices a spreadsheet that summarizes the UI REA data. States should use the spreadsheets and the list below to assess whether they have data problems. Proposals by states must address, in the narrative description of data reporting problems, all • problems identified in these data spreadsheets; the state's response to these concerns will be evaluated before funding UI REA grants for Fiscal Year 2014. States must describe their plans to implement corrections and include a projected timeline for completion in the supplemental budget request. The Department has added a new guideline this year addressing the outcomes of claimants scheduled for an REA. States should account for 100 percent of the scheduled and rescheduled • REAs on the ETA 9128. If the state is not meeting this percentage a narrative should explain the steps that will be taken to correct this problem. Each claimant that is scheduled for an REA may participate in the REA or fail to participate. if • the claimant fails to participate in the scheduled REA, the claimant may or may not be disqualified depending on why the claimant failed to participate and how the issue was addressed by the state. Claimants who have returned to work are not disqualified. Claimants who could not report due to ajob interview are also not disqualified. States are required to use the National Directory of New Hires to determine whether the claimant failed to report due to employment. If the claimant fails to participate in the REA, states are required to adjudicate the claimant's eligibility. It is not required that the claimant be rescheduled. The number of claimants scheduled for an REA must be equal to the number of claimants who completed a UI REA and the number of claimants who failed to complete a UI REA. If this total is not 100 percent of the scheduled REAs, the state should examine the population that is not explained by the data. Since the UI REA may be scheduled in one quarter and the claimant may report or fail to report in a subsequent quarter, these percentages should average out over multiple calendar quarters. ETA 9128 UI REA Workloads Report A. UiREAs Scheduled (Item 2) This number should be compared to the number of Ul REAs for which the state received • funding. States should be scheduling quarterly UI REAs at a sufficient level to ensure that they will reach their funded level at the end of the year. UI REAs Scheduled should be approximately the sum of Item 3 UI REAs Completed and • Item 15 No-shows. Note: Although there is some variation between quarters, this difference should even out over the year. B. Reemployment Services or Training (Item 4) All UI REAs must include referral to a reemployment service. If the count in this item (Item 4) is significantly less than the count in Item 3 UI REAs Completed, claimants may not be reporting as directed, they may not be referred as required, or the reemployment service providers may not be providing the appropriate workload count. C. Disqualifications or Overpayments (Item 7) If this number is large compared to the number of UI REAs completed it is possible that the state is counting disqualifications or overpayments that are not a part of the UI REA. Both disqualifications and overpayments must be based on issues that were discovered as a result of the Ul REA. D. Separation Issues (Item 8) If this number is large compared to the number of UI REAs completed, it is possible that the state is counting disqualifications that are not a part of the UI REA. If the number is correct, the state should evaluate the initial claims process to determine if questions asked are not sufficient to identify separation issues. E. Other Disqualifications (Item 12) If this number is large compared to the number off)] REAs completed, the state should review the disqualification codes to ensure that these issues should not instead be counted in items 8, 9, 10 or 11. The category Other should be used only when the disqualification does not fit in these other categories. F. No-Shows (Item 15) Each claimant who fails to report for a UI REA should be referred to adjudication to determine whether they had good cause for failing to report and if they were able and available for work. This item should be approximately equal to the sum of items 16, 17, 18 and 21, G. Disqualifications for Failure to Report(Item 17) If the count is significantly lower than the number of no-shows,the state should ensure that those claimants who fail to report are being referred to adjudication. H. No Disqualification(Item 21) All claimants who both failed to report and were not disqualified and not rescheduled should be counted. I. Returned to Work(Item 22) The Social Security Number of claimants counted in Item 21 should be matched to the National Directory of New Hires to determine whether they have returned to work. 2 ETA 9129 UI REA Outcomes Report The number of claimants who established a UI benefit year in the report quarter is provided for the Comparison Group in Item la and for the UI REA group in Item 2a. The number in Item la should not be less than 10 percent of the number in Item 2a,as the comparison group must, at a minimum, he 10 percent of the UI REA treatment group to provide a reasonable measurement. The average duration is calculated by dividing the Total Weeks Compensated by the Number Who Established a Ell Benefit Year in the Report Quarter. These elements are located in items la and lb for the Comparison Group and in items 2a and 2b for the UI REA Treatment Group. The exhaustion rate is calculated by dividing the Number Exhausting Benefits by the Number Who Established a Benefit Year in the Report Quarter. These elements are located in items la and I e for the Comparison Group and in items 2a and 2c for the UT REA Treatment Group. Both the average duration and exhaustion rate should be reasonably similar to the state's average duration and exhaustion rate for the report quarter. If the duration is higher than the maximum number of regular UI weeks, the program may he incorrectly including Extended Benefit payments. If the duration and exhaustion rate are very low, the program may be incorrectly including only one calendar quarter rather than the complete benefit year. If the difference of the average duration between the Comparison Group and the III REA Treatment Group is two weeks or greater, there may be programming problems. There should be some correlation between the average duration and the benefits per claimant. For example, if the average duration differs between the two groups by one week,then the benefits per claimant should differ by an amount approximately equal to the average weekly benefit amount for the state. If not, it is likely that there are programming problems. If there are very large variances in the percentages between quarters, it is likely that there are programming problems. 3 Hello