HomeMy WebLinkAbout20143866.tiff Esther Gesick c2ii RestzAJ , Wit,,,
From : Ryan Rose
Sent: Sunday, January 04, 2015 9: 17 AM
To: Esther Gesick
Cc: CTB; Mike Freeman
Subject: Chapter 9 Article I
Attachments: weld_09_a 1 .doc
Hi Esther,
Attached is the latest draft of Chapter 9 Article I of the County Code. I attempted to capture the BOCC's comments from
our work session prior to the holiday break. This is scheduled for the second reading tomorrow.
Thank you,
Ryan Rose
Chief Information Officer
Department of Information Technology
Weld County Government
1401 N . 17th Ave Greeley, CO 80631
tel: 970-304-6570 x2550
rrose@co.weld .co.us
*its,
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1 A/1i- 3810,
HOME CHAPTER 9: Information Serviseslnformation Technology MS WORD
TABLE OF CONTENTS ARTICLE V GIS Governance
ARTICLE I Information ServicesInformation ARTICLE VI GIS System Products and Services
Technology ARTICLE VII Workstation Remote Control Policy
ARTICLE II Information Services Governance. . . ARTICLE VIII Personal Computing Devices
ARTICLE III Network and Internet Use Policy APPENDIX
ARTICLE IV Geographical Information System
ARTICLE I
Information ServicesInformation Technology
Sec. 9- 1 - 10. Mission.Overview
A. The Weld County Information Technology department provides IT services to the departments
and offices of Weld County government. This is accomplished by implementing and maintaining
a reliable, secure and flexible computing environment and by aligning strategic goals and specific
duties with the vision of the county elected officials and department leadership.
a. Provide strategic leadership and vision to the County for IT application and database
services. Provide a comprehensive application roadmap and service catalog to ensure
departments have a clear understanding for short and long-term goals associated to their
key objectives.
b. Provide a well-designed and maintained technology rich infrastructure that is secure and
flexible enough to handle current and projected needs of internal clients and the citizens
of Weld County. Leverage virtualization and cloud-based technologies where
appropriate to increase functionality and potentially lower associated capital and
operational costs.
c. Provide access to County IT applications and resources for onsite, remote and mobile
employees. Enable users to access resources needed to be successful in their roles in a
seamless and thoughtful manner. Review and implement advanced technologies that
empower users to integrate new and existing technologies and devices into their
operational responsibilities.
A. The mission of Information Services is to provide all County departments with computing and
information services support w Mich meets or exceees their expectations.
B. This mission is accomplished by playing a eadership role in County wide strategic planning for
information systems, user community involvement and innovative uses of technology in meeting County
needs. Information Services wor-cs to expanc anc en lance tie quality anc quantity of its services and
p ays a -cey role in faci itating tie County's uti ization of technology in orcer to improve its services to the
public at the lowest cost possible.
,
invo ving users, by competent and visionary management, by the application of proven methodologies,
anc by a comprehensive understanding of t ie atest tecino ogies and low they app y to loca government
functions.
D. Information Services is guicec and directec by the goa s anc objectives estab is red by tie
Governance Committee, tie Director of Finance anc Acministration and tie Board of County
Commissioners. In adcition, Information Services provides eadersiip in tie critica review of pans anc
progress and tie assessment of goals anc objectives in the ig it of new technology ane tie clanging
needs of the County.
E. Information Services is a service cepartment and must provice its services in tie most effective
manner possible. The eepartment's success is basica _y determinec by the reactions of its users. The
department solicits tie reactions, comments and suggestions of its users and incorporates these, where
possible, into its service delivery;
F. Information Services is flexible in its organization anc staffing in order to accommocate the
changes that occur in technology and in the requirements of County departments. This includes a regular
review of organization, positions and their cescriptions, anc the nature anc types of services providec in
orcer to be preparee to meet t iese ever c ranging needs. This also induces a regular review of all po icies
and procedures to ensure that these are supportive and responsive in providing the required services to
meet tie current needs. (We c County Coce Orcinance 2005 " 3)
Sec. 94 20. Roles ane responsibilities of Boars of County Commissioners.
Tie Board of County Commissioners s is . provic e overa . direction to tie information services
function by formally acopting anc approving policies anc guieelines for information services functions.
(Weld County Codification Ordinance 2000 1 )
See. 9 _ -30. Ro -es anc responsibi_ities of Information Services Governance Committee.
The Information Services Governance Committee was establishes by tie Boarc of County
Commissioners and is advisory to it to recommend computer and information systems po icies and
procecures for tie County. Tie Committee's responsibi ities are to:
A. Recommend information services policies and procedures.
B. Provide a forum for recommencing priorities anc service eve s.
C. Serve as a communication link between Information Services anc tie user community;
(Weld County Code Ordinance 2005 13)
See. 9 -1-40. Responsibilities of users.
The users shall have the following responsibilities:
A. Ensure tiat information services requestec by and provides to tiem are consistent wit i tie
efficient and effective use of their resources.
B. Ensure tiat all members of tieir cepartment ac iere to a County re ated information
services po icies anc stancarcs. (We c County Coeification Orcinance 2000 . )
See. 9- 1 -50. Responsibilities of ACS Corporation.
ACS Corporation s is rave tie -o owing responsibi ities:
A. Via a facilities management contract, is responsible for providing or being involved in all
information service activities in the County and for operation of Information Services and the
Information Services Center.
coordinate tie a. ocation of resources, anc coordinate County wide information service activities in
the Board of County Commissioner should:
•
needs in an effective and efficient manner.
C. Review and approve specific Information Services proposals to meet the County's
information processing needs.
County departments.
(Weld County Code Ordinance 2005 13)
See. 9 1-70. Specific duties anc responsibilities of Governance Committee.
Tie fo owing specific euties wi be assignee to the Information Services-Governance Commi+tee
A. Monitor the information services function overall.
range plan approved by the Board of County Commissioners shall act as a master guide for setting
annual priorities.
needs.
•
•
of Information Services' annual work program.
E. Monitor budget and time schedules.
imp ementation anc of ier information system uti ization issues.
G. Develop policies anc procedures for tie effective utilization of information resources by
County departments.
H. Communication anc enforcement of policies anc procedures. (We c County Coce Ordinance
2005 13)
See. 94 80. Specific duties and responsibilities of users.
Tie specific duties anc responsibi ities of eac i user are as fo ows:
A. General responsibilities:
1 . Designate a management leve position to act as a liaison between tie user department,
Governance Committee and Information Services.
2. Serve as tie acvocate for any service requestec by the department.
3 . Ensure that a. department personnel adiere to County policies and procedures related to
information services.
B. Existing system responsibilities:
1 . Set priorities for user discretionary computer system maintenance requests.
Information Services.
3. Insure tiat al computer system resources requested by anc providec to them arc
cons'stent wit i tie efficient anc of ect've use of t ieir resources.
C. New system development responsibilities:
. centify future system neecs to Information Services anc tie Governance Committee in a
timely fashion.
justification for tiem to the Governance Committee anc Board of County Commissioners.
3 . Provide the necessary user staffing for all new development projects performed by
Information Services for the user department.
4 . Review anc approve a pre iminary and final systems cefinitions and cesigns.
5. Review anc approve tie acceptance tests of a new systems.
6. Maintain communication wits nformation Services by attend ing regu arly schedu-ed
management review meetings. (We c County Coce Ordinance 2005 3)
-
Sec. 9-1-90. Specific duties and responsibilities of Information ServicesInformation Technology.
via contract services.
The following specific duties will be assigned toduties provide an outline of services provided by
and responsibilities of Information ServicesInformation Technology:
A. Advisory responsibilities:Consultation responsibilities:
1 . Serve as a technical resource to the Board of County Commissioners, Governance
Committee, all departments and appropriate public entities on matters pertaining to information
management.
2. Participate, with technical expertise, in determining whether the County's best interests
are served by specific systems.
B. Advisory responsibilities:
3-1-.Keep the Governance Committee and appropriate the Board of County Commissioners.,
departments and public entities continuously advised concerning the status of the design and
operation of systems which affect them.
4a. Participate on committees relating to information serviceslnformation Technology in the
County.
C. Direct action responsibilities:
1 . Represent the County to vendors of computer and data communications equipment,
systems and services.
2. Provide for the acquisition and administration of personnel, hardware, software, contracts,
grants and related services necessary to support the information serviceslnformation Technology
requirements of any user or the County in general.
3 . Inform users in advance of governance approved changes to computer hardware, software
and related resources which may affect their systems.
4. Take action to ensure the efficient use of any information service hardware, software,
staff and related resources.
5. In conjunction wit -i tie Director or Finance anc Acministration anc Governance
Committee, provice tie management contro necessary to guarantee tie most effective use of
information service resources in the County:
6. Establish and enforce County-wide standards and procedures and necessary security
measures for information processing.
7. Provide for project management of computer application development activities for
departments and agencies within the County.
8. Design, development or requisition of the same, for all computer systems and
enhancements to existing systems.
9. Maintain and modify existing computer systems.
10.Provide for continued operation and scheduling of existing systems.
11 .Prepare project packages in response to requests from users for new development projects
and feasibility studies for review during the budget and annual work plan process.
12.Identify opportunities for information systems in conjunction with users.
13.Apply a County-wide perspective to information serviceslnformation Technology
planning.
I4. Identify and coordinate proposals that affect more than one ( 1 ) department or system area.
I5 .Coordinate with the user to determine the priorities of approved information technology
service projects.
16.Review user requests for development of new systems and major enhancements to
existing areas.
17.Allow for testing of new systems and major enhancements and technology prior to
production implementation.
I8.Working with the Director of Finance and Administration and the Board of County
Commissioners, cGontrol and coordinate the funding for projects.
I9. Provide a centralized clearing house for all computer hardware, software and service
acquisition and purchases.
20.Maintain an inventory of all computer hardware and software.
21 .Establish and enforce County-wide standards and procedures and necessary IT security
measures for centralized and personal computer systems.
22.Ensure that any hardware or software solution not only meets the user's requirements but
alsebut also adheres to the overall County computer strategy.
23.Develop and maintain assessment guidelines for use in hardware and software selection.
24.Facilitate County-wide sharing of related information. (Weld County Code Ordinance
2005- 13)
25. Provide support and direction for voice communications. Coordinate the integration of
telecommunications into county departments including cellular devices. Provide unified
communications for all county employees.
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1st-
HOME CHAPTER 9: Information Serviceslnformation Technology MS WORD
TABLE OF CONTENTS ARTICLE V GIS-Governance
ARTICLE I Information Serviceslnformation ARTICLE VI GIS System Products and Services
Technology ARTICLE VII Workstation Remote Control Policy
ARTICLE II Information Services Governance. . . ARTICLE VIII Personal Computinq Devices
ARTICLE III Network and Internet Use Policy APPENDIX
ARTICLE IV Geographical Information System
ARTICLE I
Information ServieesInformation Technology
Sec. 9-1-10. Mission.
A. The mission of the Weld County Information Technology (IT) Department is to provide
responsive, adaptive, transformative, innovative and cost-effective information technology solutions and
services enabling County departments and agencies to successfully achieve their objectives. IT will
implement and support solutions empowering the citizens of Weld County to access information and
mission critical services in a comprehensive and effective manner.
B. This mission is accomplished by playing a leadership role in County-wide strategic planning for
information systems, user community involvement and innovative uses of technology in meeting County
I needs. Information Serviceslnformation Technology works to expand and enhance the quality and
quantity of its services and plays a key role in facilitating the County's utilization of technology in order
to improve its services to the public at the lowest cost possible.
C. Information ServicesInformation Technology will fulfill this mission by organizing in the most
effective manner, by staffing with the highest quality professionals, by a continuing outreach program of
working with and involving users, by competent and visionary management, by the application of proven
methodologies, and by a comprehensive understanding of the latest technologies and how they apply to
local government functions.
D. Information ServicesInfonnation Technology is guided and directed by the goals and objectives
established by tie Governance Committee, tie Director o- Finance anc Acministration-anc-the Board of
County Commissioners. In addition, Information ServicesInformation Technology provides leadership in
the critical review of plans and progress and the assessment of goals and objectives in the light of new
technology and the changing needs of the County.
E. Information Serviceslnformation Technology is a service department and must provide its
services in the most effective manner possible. The department's success is primarily basically
, .measured by the overall
satisfaction of its users, how well the department is meeting the IT capacity needs of other county
departments and the overall performance and stability of the county IT systems.
F. Information ServicesInformation Technology is flexible in its organization and staffing in order
to accommodate the changes that occur in technology and in the requirements of County departments.
This includes a regular review of organization, positions and their descriptions, and the nature and types
2014-3866
of services provided in order to be prepared to meet these ever changing needs. This also includes a
regular review of all policies and procedures to ensure that these are supportive and responsive in
providing the required services to meet the current needs. (Weld County Code Ordinance 2005- 13)
Sec. 9-1-20. Roles and responsibilities of Board of County Commissioners.
The Board of County Commissioners shall provide overall direction to the information
servicesInformation Technology function by formally adopting and approving policies and guidelines for
information servicesInformation Technology functions. (Weld County Codification Ordinance 2000- 1 )
•
•
•
B. Provice a forum for recommending priorities-and se •
^ceeve
•
(Weld County Code Ordinance 2005 13)
Sec. 9-1-40. Responsibilities of users.
The users shall have the following responsibilities:
A. Ensure that information servicesInformation Technology requested by and provided to them
are consistent with the efficient and effective use of their resources.
B. Ensure that all members of their department adhere to all County-related information
servicesInformation Technology policies and standards. (Weld County Codification Ordinance
2000- 1 )
See. 94.50. Responsibilities of ACS Corporation:
ACS Corporation shall have the following responsibilities:
Information Services Center.
•
Sec. 9-1-60. Specific duties and responsibilities of Board of County Commissioners.
Based upon recommendations from the other participants in the information servicesInformation
Technology management, the Board of County Commissioner should:
A. Formally approve and adopt policies and guidelines for information servicesInformation
Technology in the County. The principal policy should be to develop and operate only those
systems which satisfy County needs in an effective and efficient manner.
B. Approve long- and short-range information system plans and their implementation: the long-
range plan approved by the Board shall act as a master guide for setting annual priorities.
C. Review and approve specific Information ServicesInformation Technology proposals to meet
the County's information processing needs.
D. Approve policies and procedures for the effective utilization of information resources by
County departments.
E. Approve the funding of information serviceslnformation Technology resources within the
capacity of the County. (Weld County Code Ordinance 2005- 13)
See. 9-=-70. Specific c uties anc res-ionsibi ities o ' Governance Committee.
Tie fo owing specific cuties wi _ be assignee to tie Information Services Governance Committee.
A. Monitor the information services function overall.
B. Review Long - and siort range information systems p ans and tieir imp ementation: tie .ong-
range p an approved by tie Boarc of County Commissioners s is act as a master guide for setting
annual priorities.
C. Review specific Information Services proposa s to meet tie County's information processing
needs.
D. Identify tie annua information system priorities anc re atec bucgctary impact. These
priority recommencations wi _ become an integra part of tie bucget process sub'ect to adjustment
curing bucget preparation anc acoption, anc upon fina bucget approva , wi ._ be estab is iec as part
of Information Services' annual work program.
E. Monitor budget and time schedules.
F. Faci itate reso_ution of organizationa conf icts arising from the impact of new systems
implementation anc otrier information system uti ization issues.
G. Deve op po icies anc procecures 'or tie effective uti ization of information resources by
County departments.
H. Communication anc enforcement of po icies anc procecures. (We c County Coce Ordnance
2005 13)
Sec. 9-1-80. Specific duties and responsibilities of users.
The specific duties and responsibilities of each user are as follows:
A. General responsibilities:
1 . Designate a management level position to act as a liaison between the user department,
Governance Committee and Information Serviceslnformation Technology.
2. Serve as the advocate for any service requested by the department.
3 . Ensure that all department personnel adhere to County policies and procedures related to
information servicesInformation Technology.
B. Existing system responsibilities:
1 . Set priorities for user discretionary computer system maintenance requests.
2. Identify the need for changes to, or replacement of, existing systems in conjunction with
Information ServicesInformation Technology.
3 . Insure that all computer system resources requested by and provided to them are
consistent with the efficient and effective use of their resources.
C. New system development responsibilities:
1 . Identify future system needs to Information ServicesInformation Technology and the
Governance Committee in a timely fashion.
2. As needs arise, propose new development and major enhancement projects and provide
justification for them to the Governance Committeelnformation Technology and the Board of
County Commissioners.
3 . Provide the necessary user staffing for all new development projects performed by
Information Serviceslnformation Technology for the user department.
4. Review and approve all preliminary and final systems definitions and designs.
5 . Review and approve the acceptance tests of all new systems.
6. Maintain communication with Information ServicesInformation Technology. by
attending regu ar y sc iedu ed management review meetings. (Weld County Code Ordinance
2005- 13)
Sec. 9-1-90. Specific duties and responsibilities of Information ServicesInformation Technology.
via contract services.
The following specific duties will be assigned to Information ServicesInformation Technology:
A. Advisory responsibilities:Consultation responsibilities:
1 . Serve as a technical resource to the Board of County Commissioners, Governance
Committee, all departments and appropriate public entities on matters pertaining to information
management.
2. Participate, with technical expertise, in determining whether the County's best interests
are served by specific systems.
J G
B. Advisory responsibilities:
3-I-.Keep the Governance Committee and appropriate the Board of County Commissioners,
departments and public entities continuously advised concerning the status of the design and
operation of systems which affect them.
4a.Participate on committees relating to information serviceslnformation Technology in the
County.
C. Direct action responsibilities:
1 . Represent the County to vendors of computer and data communications equipment,
systems and services.
2. Provide for the acquisition and administration of personnel, hardware, software, contracts,
grants and related services necessary to support the information serviceslnformation Technology
requirements of any user or the County in general.
3 . Inform users in advance of governance approved changes to hardware, software and
related resources which may affect their systems.
4. Take action to ensure the efficient use of any information service hardware, software,
staff and related resources.
5 . In conjunction with the Director of Finance and Administration and Governance
Committee, provice tie management contro . necessary to guarantee tie most effective use of
information service resources in the County.
6. Establish and enforce County-wide standards and procedures and necessary security
measures for information processing.
7. Provide for project management of computer application development activities for
departments and agencies within the County.
8. Design, development or requisition of the same, for all computer systems and
enhancements to existing systems.
9. Maintain and modify existing computer systems.
10. Provide for continued operation and scheduling of existing systems.
1 1 .Prepare project packages in response to requests from users for new development projects
and feasibility studies for review during the budget and annual work plan process.
12.Identify opportunities for information systems in conjunction with users.
13 .Apply a County-wide perspective to information serviceslnformation Technology
planning.
14. ldentify and coordinate proposals that affect more than one ( 1 ) department or system area.
15.Coordinate with the user to determine the priorities of approved information technology
service projects.
16.Review user requests for development of new systems and major enhancements to
existing areas.
17.Allow for testing of new systems and major enhancements and technology prior to
production implementation.
18.Working with the Director of Budget and the Board of County Commissioners, cGontrol
and coordinate the funding for projects.
19.Provide a centralized clearing house for all computer hardware, software and service
acquisition and purchases.
20.Maintain an inventory of all computer hardware and software.
21 .Establish and enforce County-wide standards and procedures and necessary IT security
measures for centralized and personal computer systems.
22.Ensure that any hardware or software solution not only meets the user's requirements but
also adheres to the overall County computer strategy.
23.Develop and maintain assessment guidelines for use in hardware and software selection.
24.Facilitate County-wide sharing of related information. (Weld County Code Ordinance
2005- 13)
25. Provide support and direction for voice communications. Coordinate the integration of
telecommunications into county departments including cellular devices. Provide unified
communications for all county employees.
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