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Home My WebLink About20143429.tiff OFFICE OF BOARD OF COMMISSIONERS PHONE: 970-336-7204 FAX: 970-336-7233 1150 O STREET P.O. BOX 758 GREELEY, COLORADO 80632 V �NTz r December 8, 2015 BI Incorporated Attn: Laurent Lepoutre, Director 6265 Gunbarrel Ave., Suite B Boulder, CO 80301 Re: Weld County Agreement for Services Between Weld County & BI, Inc. for Electronic Monitoring Services - #2014—3429 Dear Mr. Lepourtre: This letter serves as notice that Weld County wishes to terminate the above referenced Agreement, effective 12/31/15. Weld County is transferring the oversight and supervision of the Alternative Programs (Work Release and Electronic Monitoring Services—Equipment and Services Oversight) from the Sheriffs Office to the Justice Services Department. As a result, Weld County will need to enter into a new Agreement on or about 1/1/16. This proposed new Agreement is forthcoming for your review and will include changes to reflect this transition. We look forward to continued collaboration with your company. Very truly yours, BOARD OF COUNTY COMMISSIONERS • ara Kirkmeye , Chair cc: Bruce Barker, County Attorney Don Warden, Director of Finance Frank Haug, Assistant County Attorney Trevor Jiricek, Director of General Services Loren Grayer, The GEO Group, Inc. Steve Reams, Weld County Sheriff Doug Erler, Director of Justice Services Department 651,4 nM.uJ I Cl.JhA 1O2- /1!- O1o/2/-39021 50003S- WELD COUNTY AGREEMENT FOR SERVICES BETWEEN WELD COUNTY& BI Incorporated Electronic Home Monitoring Services / THIS AGREEMENT is made and entered into this /! "'day of 1 2011,-by and between the County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners, whose address is 1150 "O" Street, Greeley, Colorado 80631 hereinafter referred to as "County," and BI Incorporated a corporation, who whose address is 6400 Lookout Road, Boulder, CO 80301, hereinafter referred to as "Contractor". WHEREAS, County desires to retain Contractor as an Independent Contractor to perform services as more particularly set forth below; and WHEREAS, in the interests of public health, safety and welfare, it is necessary to undertake this agreement, and WHEREAS, Contractor is authorized to do business in the State of Colorado and has the time, skill, expertise, and experience necessary to provide the services as set forth below; WHEREAS, Contractor has the ability, qualifications, and time available to timely perform the services, and is willing to perform the services according to the terms of this Agreement. NOW, THEREFORE, in consideration of the mutual promises and covenants contained herein, the parties hereto agree as follows: 1. Introduction. The terms of this Agreement are contained in the terms recited in this document and in Exhibits A and B, each of which forms an integral part of this Agreement. Exhibits A and B are specifically incorporated herein by this reference. County and Contractor acknowledge and agree that this Agreement, including specifically Exhibits A and B, define the performance obligations of Contractor and Contractor's willingness and ability to meet those requirements. Exhibit A consists of County's Request for Bid (RFB) as set forth in "Bid Package No. B1400187. The RFP contains the specific requirements of County. Exhibit B consists of Contractor's Response to County's Request for Bid. The Response confirms Contractor's obligations under this Agreement. 2. Service or Work. Contractor agrees to procure the materials, equipment and/or products necessary for the Project and agrees to diligently provide all services, labor, personnel and materials necessary to perform and complete the work described in Exhibits A and B. which are attached hereto and incorporated herein by reference. Contractor shall coordinate with, the Weld County Director of General Services or other designated supervisory personnel, (the "Manager"), to perform the services described on attached Exhibits A and B. Contractor shall faithfully perform the work in accordance with the standards of professional care, skill, training, diligence and judgment provided by highly competent Contractors performing services of a similar nature to those described in this Agreement. Contractor shall further be responsible for the timely completion, and acknowledges that a failure to comply with the standards and requirements of Exhibits A and B within the time limits prescribed by County may result in County's decision to withhold payment or to terminate this Agreement. ably-34499 021 4,6"l6" e+ :SO Rreae.xc.c) 30 0035 Dot-ft-43- 3. Term. The initial contract period shall commence on January 1, 2015 thru December 31, 2015 and, subject to the satisfaction and concurrence of both parties, renew annually each year thereafter through December 31, 2017. The term of this Agreement shall not begin until the execution of this Agreement by County. Both of the parties to this Agreement understand and agree that the laws of the State of Colorado prohibit County from entering into Agreements which bind County for periods longer than one year. Therefore, within the thirty (30) days preceding the anniversary date of this Agreement, County shall notify Contractor if it wishes to renew this Contract. 4. Termination. County has the right to terminate this Agreement, with or without cause on thirty (30) days written notice. Furthermore, this Agreement may be terminated at any time without notice upon a material breach of the terms of the Agreement. However, nothing herein shall be construed as giving Contractor the right to provide services under this Agreement beyond the time when such services become unsatisfactory to the County. Upon termination, County shall take possession of all materials, equipment, tools and facilities owned by County which Contractor is using, by whatever method it deems expedient; and, Contractor shall deliver to County all drawings, drafts or other documents it has completed or partially completed under this Agreement, together with all other items, materials and documents which have been paid for by County, and these items, materials and documents shall be the property of County. Copies of work product incomplete at the time of termination shall be marked "DRAFT-INCOMPLETE." Upon termination of this Agreement by County, Contractor shall have no claim of any kind whatsoever against the County by reason of such termination or by reason of any act incidental thereto, except for compensation for work satisfactorily performed and/or materials described herein properly delivered. 5. Extension or Modification. Any amendments or modifications to this agreement shall be in writing signed by both parties. No additional services or work performed by Contractor shall be the basis for additional compensation unless and until Contractor has obtained written authorization and acknowledgement by County for such additional services. Accordingly, no claim that the County has been unjustly enriched by any additional services, whether or not there is in fact any such unjust enrichment, shall be the basis of any increase in the compensation payable hereunder. In the event that written authorization and acknowledgment by the County for such additional services is not timely executed and issued in strict accordance with this Agreement, Contractor's rights with respect to such additional services shall be deemed waived and such failure shall result in non-payment for such additional services or work performed. 6. Compensation/Contract Amount. County agrees to pay an amount no greater than the amount set forth in the bid documents. Contractor acknowledges no payment in excess of that amount will be made by County unless a "change order" authorizing such additional payment has been specifically approved by the Director of Weld County General Services, or by formal resolution of the Weld County Board of County Commissioners, as required pursuant to the Weld County Code. Any other provision of this Agreement notwithstanding, in no event shall County be liable for payment for services rendered and expenses incurred by Contractor under the terms of this Agreement for any amount in excess of the sum of the bid amount set forth in Exhibits A and B. Contactor acknowledges that any work it performs beyond that specifically authorized by County is performed at Contractor's risk and without authorization under this Agreement. County shall not be liable for the payment of taxes, late charges or penalties of any nature other than the compensation stated herein. If, at any time during the term or after termination or expiration of this Agreement, County reasonably determines that any payment made by County to Contractor was improper because the service for which payment was made did not perform as set forth in this Agreement, then upon written notice of such determination and request for reimbursement from County, Contractor shall forthwith return such payment(s) to County. Upon termination or expiration of this Agreement, unexpended funds advanced by County, if any, shall forthwith be returned to County. County will not withhold any taxes from monies paid to the Contractor hereunder and Contractor agrees to be solely responsible for the accurate reporting and payment of any taxes related to payments made pursuant to the terms of this Agreement. Notwithstanding anything to the contrary contained in this Agreement, County shall have no obligations under this Agreement after, nor shall any payments be made to Contractor in respect of any period after December 31 of any year, without an appropriation therefore by County in accordance with a budget adopted by the Board of County Commissioners in compliance with Article 25, title 30 of the Colorado Revised Statutes, the Local Government Budget Law (C.R.S. 29-1-101 et. seq.)and the TABOR Amendment(Colorado Constitution, Article X, Sec. 20) 7. Independent Contractor. Contractor agrees that it is an independent Contractor and that Contractor's officers, agents or employees will not become employees of County, nor entitled to any employee benefits from County as a result of the execution of this Agreement. Contractor shall perform its duties hereunder as an independent Contractor. Contractor shall be solely responsible for its acts and those of its agents and employees for all acts performed pursuant to this Agreement. Contractor, its employees and agents are not entitled to unemployment insurance or workers' compensation benefits through County and County shall not pay for or otherwise provide such coverage for Contractor or any of its agents or employees. Unemployment insurance benefits will be available to Contractor and its employees and agents only if such coverage is made available by Contractor or a third party. Contractor shall pay when due all applicable employment taxes and income taxes and local head taxes (if applicable) incurred pursuant to this Agreement. Contractor shall not have authorization, express or implied, to bind County to any agreement, liability or understanding, except as expressly set forth in this Agreement. Contractor shall have the following responsibilities with regard to workers' compensation and unemployment compensation insurance matters: (a) provide and keep in force workers' compensation and unemployment compensation insurance in the amounts required by law. 8. Subcontractors. Contractor acknowledges that County has entered into this Agreement in reliance upon the particular reputation and expertise of Contractor. Contractor shall not enter into any subcontractor agreements for the completion of this Project without County's prior written consent, which may be withheld in County's sole discretion. County shall have the right in its reasonable discretion to approve all personnel assigned to the subject Project during the performance of this Agreement and no personnel to whom County has an objection, in its reasonable discretion, shall be assigned to the Project. Contractor shall require each subcontractor, as approved by County and to the extent of the Services to be performed by the subcontractor, to be bound to Contractor by the terms of this Agreement, and to assume toward Contractor all the obligations and responsibilities which Contractor, by this Agreement, assumes toward County. County shall have the right(but not the obligation)to enforce the provisions of this Agreement against any subcontractor hired by Contractor and Contractor shall cooperate in such process. The Contractor shall be responsible for the acts and omissions of its agents, employees and subcontractors. 9. Ownership. All work and information obtained by Contractor under this Agreement or individual work order shall become or remain (as applicable), the property of County. In addition, all reports, data, plans, drawings, records and computer files generated by Contractor in relation to this Agreement and all reports, test results and all other tangible materials obtained and/or produced in connection with the performance of this Agreement, whether or not such materials are in completed form, shall at all times be considered the property of the County. Contractor shall not make use of such material for purposes other than in connection with this Agreement without prior written approval of County. 10. Confidentiality. Confidential financial information of Contractor should be transmitted separately from the main bid submittal, clearly denoting in red on the financial information at the top the word, "CONFIDENTIAL." However, Contractor is advised that as a public entity, Weld County must comply with the provisions of C.R.S. 24-72-201, et seq., with regard to public records, and cannot guarantee the confidentiality of all documents. Contractor agrees to keep confidential all of County's confidential information. Contractor agrees not to sell, assign, distribute, or disclose any such confidential information to any other person or entity without seeking written permission from the County. Contractor agrees to advise its employees, agents, and consultants, of the confidential and proprietary nature of this confidential information and of the restrictions imposed by this agreement. 11. Warranty. Contractor warrants that the services performed under this Agreement will be performed in a manner consistent with the standards governing such services and the provisions of this Agreement. Contractor further represents and warrants that all services shall be performed by qualified personnel in a professional and workmanlike manner, consistent with industry standards, and that all services will conform to applicable specifications. In addition to the foregoing warranties, Contractor is aware that all work performed on this Project pursuant to this Agreement is subject to a one year warranty period during which Contractor must correct any failures or deficiencies. 12. Acceptance of Services Not a Waiver. Upon completion of the work, Contractor shall submit to County originals of all test results, reports, etc., generated during completion of this work. Acceptance by County of reports, incidental material(s), and other documents or services furnished under this Agreement shall not in any way relieve Contractor of responsibility for the quality of the service. In no event shall any action by County hereunder constitute or be construed to be a waiver by County of any breach of this Agreement or default which may then exist on the part of Contractor, and County's action or inaction when any such breach or default shall exist shall not impair or prejudice any right or remedy available to County with respect to such breach or default. No assent, expressed or implied, to any breach of any one or more covenants, provisions or conditions of the Agreement shall be deemed or taken to be a waiver of any other breach. Acceptance by the County of, or payment for, the service completed under this Agreement shall not be construed as a waiver of any of the County's rights under this Agreement or under the law generally. 13. Insurance and Indemnification. General Requirements: Successful bidders must secure, at or before the time of execution of any agreement or commencement of any work, the following insurance covering all operations, goods or services provided pursuant to this request. Successful bidders shall keep the required insurance coverage in force at all times during the term of the Agreement, or any extension thereof, during any warranty period, and for three (3) years after termination of the Agreement. The required insurance shall be underwritten by an insurer licensed to do business in Colorado and rated by A.M. Best Company as "A"VIII or better. Each policy shall contain a valid provision or endorsement stating "Should any of the above-described policies by canceled or should any coverage be reduced before the expiration date thereof, the issuing company shall send written notice to the Weld County Director of General Services by certified mail, return receipt requested. Such written notice shall be sent thirty(30)days prior to such cancellation or reduction unless due to non-payment of premiums for which notice shall be sent ten (10)days prior. If any policy is in excess of a deductible or self-insured retention, County must be notified by the Successful bidder. Successful bidder shall be responsible for the payment of any deductible or self- insured retention. County reserves the right to require Successful bidder to provide a bond, at no cost to County, in the amount of the deductible or self-insured retention to guarantee payment of claims. The insurance coverage's specified in this Agreement are the minimum requirements, and these requirements do not decrease or limit the liability of Successful bidder. The County in no way warrants that the minimum limits contained herein are sufficient to protect the Successful bidder from liabilities that might arise out of the performance of the work under this Contract by the Successful bidder, its agents, representatives, employees, or subcontractors. The successful bidder shall assess its own risks and if it deems appropriate and/or prudent, maintain higher limits and/or broader coverages. The successful bidder is not relieved of any liability or other obligations assumed or pursuant to the Contract by reason of its failure to obtain or maintain insurance in sufficient amounts, duration, or types. The successful bidder shall maintain, at its own expense, any additional kinds or amounts of insurance that it may deem necessary to cover its obligations and liabilities under this Agreement. Any modification to these requirements must be made in writing by Weld County. The successful bidder stipulates that it has met the insurance requirements identified herein. The successful bidder shall be responsible for the professional quality, technical accuracy, and quantity of all materials and services provided, the timely delivery of said services, and the coordination of all services rendered by the successful bidder and shall, without additional compensation, promptly remedy and correct any errors, omissions, or other deficiencies. INDEMNITY: The successful bidder shall defend, indemnify and hold harmless County, its officers, agents, and employees, from and against injury, loss damage, liability, suits, actions, or claims of any type or character arising out of the work done in fulfillment of the terms of this Contract or on account of any act, claim or amount arising or recovered under workers' compensation law or arising out of the failure of the successful bidder to conform to any statutes, ordinances, regulation, law or court decree. The successful bidder shall be fully responsible and liable for any and all injuries or damage received or sustained by any person, persons, or property on account of its performance under this Agreement or its failure to comply with the provisions of the Agreement, or on account of or in consequence of neglect of The successful bidder in its methods or procedures; or in its provisions of the materials required herein, or from any claims or amounts arising or recovered under the Worker's Compensation Act, or other law, ordinance, order, or decree. This paragraph shall survive expiration or termination hereof. It is agreed that the successful bidder will be responsible for primary loss investigation, defense and judgment costs where this contract of indemnity applies. In consideration of the award of this contract, the successful bidder agrees to waive all rights of subrogation against the County its associated and/or affiliated entities, successors, or assigns, its elected officials, trustees, employees, agents, and volunteers for losses arising from the work performed by the successful bidder for the County. A failure to comply with this provision shall result in County's right to immediately terminate this Agreement. The successful bidder shall furnish Weld County with Certificates of Insurance for the foregoing coverage's that designate Weld County as an additional insured not later than the date of commencement of services. Said Certificates of Insurance shall include a provision wherein the coverage shall not be canceled, terminated or otherwise modified without 60 days prior written notice provided to Weld County. Types of Insurance: The successful bidder shall obtain, and maintain at all times during the term of any Agreement, insurance in the following kinds and amounts: Workers' Compensation Insurance as required by state statute, and Employer's Liability Insurance covering all of the successful bidder's employees acting within the course and scope of their employment. Policy shall contain a waiver of subrogation against the County. This requirement shall not apply when a successful bidder or subcontractor is exempt under Colorado Workers' Compensation Act., AND when such successful bidder or subcontractor executes the appropriate sole proprietor waiver form. Commercial General Liability Insurance for bodily injury, property damage, and liability assumed under an insured contract,and defense costs,with the minimum limits must be as follows: $1,000,000 each occurrence, $2,000,000 general aggregate, $2,000,000 products and completed operations, $1,000,000 personal advertising injury Automobile Liability: Successful bidder shall maintain limits of $1,000,000 for bodily injury per person, $1,000,000 for bodily injury for each accident, and $1,000,000 for property damage applicable to all vehicles operating both on County property and elsewhere, for vehicles owned, hired, and non-owned vehicles used in the performance of this Contract. Successful bidders shall secure and deliver to the County at or before the time of execution of this Agreement, and shall keep in force at all times during the term of the Agreement as the same may be extended as herein provided, a commercial general liability insurance policy, including public liability and property damage, in form and company acceptable to and approved by said Administrator,covering all operations hereunder set forth in the Request for Bid. Proof of Insurance: County reserves the right to require the successful bidder to provide a certificate of insurance, a policy, or other proof of insurance as required by the County's Risk Administrator in his sole discretion. Additional Insureds: For general liability, excess/umbrella liability, pollution legal liability, liquor liability, and inland marine, Successful bidder's insurer shall name County as an additional insured. Waiver of Subrogation: For all coverages, Successful bidder's insurer shall waive subrogation rights against County. Subcontractors: All subcontractors, subcontractors, independent contractors, sub-vendors, suppliers or other entities providing goods or services required by this Agreement shall be subject to all of the requirements herein and shall procure and maintain the same coverage's required of Successful bidder. Successful bidder shall include all such subcontractors, independent contractors, sub-vendors suppliers or other entities as insureds under its policies or shall ensure that all subcontractors maintain the required coverages. Successful bidder agrees to provide proof of insurance for all such subcontractors, independent contractors, sub- vendors suppliers or other entities upon request by the County. The terms of this Agreement are contained in the terms recited in this Request for Bid and in the Response to the Bid each of which forms an integral part of this Agreement. Those documents are specifically incorporated herein by this reference. 14. Non-Assignment. Contractor may not assign or transfer this Agreement or any interest therein or claim thereunder, without the prior written approval of County. Any attempts by Contractor to assign or transfer its rights hereunder without such prior approval by County shall, at the option of County, automatically terminate this Agreement and all rights of Contractor hereunder. Such consent may be granted or denied at the sole and absolute discretion of County. 15. Examination of Records. To the extent required by law, the Contractor agrees that any duly authorized representative of County, including the County Auditor, shall have access to and the right to examine and audit any books, documents, papers and records of Contractor, involving all matters and/or transactions related to this Agreement. The Contractor agrees to maintain these documents for three years from the date of the last payment received. 16. Interruptions. Neither party to this Agreement shall be liable to the other for delays in delivery or failure to deliver or otherwise to perform any obligation under this Agreement, where such failure is due to any cause beyond its reasonable control, including but not limited to Acts of God, fires, strikes, war,flood, earthquakes or Governmental actions. 17. Notices. County may designate, prior to commencement of work, its project representative ("County Representative") who shall make, within the scope of his or her authority, all necessary and proper decisions with reference to the project. All requests for contract interpretations, change orders, and other clarification or instruction shall be directed to County Representative. The County Representative for purposes of this Agreement is hereby identified as, Director of Weld County Department of General Services. All notices or other communications (including annual maintenance made by one party to the other concerning the terms and conditions of this contract shall be deemed delivered under the following circumstances: a) personal service by a reputable courier service requiring signature for receipt; or b) five (5) days following delivery to the United States Postal Service, postage prepaid addressed to a party at the address set forth in this contract; or c) electronic transmission via email at the address set forth below, where a receipt or acknowledgment is required by the sending party. Either party may change its notice address(es) by written notice to the other. Notification Information: Contractor: B.I. Incorporated Attn: Laurent Lepoutre, Director Address: 6400 Lookout Rd Address: Boulder CO 80301 E-mail: Laurent.Lepoutre@bi.com Facsimile: 303-218-1250 Coun : Name: Ryan Broswell Position: Alternative Programs Director Address: 1390 N 17th Avenue Address: Greeley CO 80631 E-mail: rroswell@weldgov.com Facsimile: 970-304-6551 18. Compliance with Law. Contractor shall strictly comply with all applicable federal and State laws, rules and regulations in effect or hereafter established, including without limitation, laws applicable to discrimination and unfair employment practices. 19. Non-Exclusive Agreement. This Agreement is nonexclusive and County may engage or use other Contractors or persons to perform services of the same or similar nature. 20. Entire Agreement/Modifications. This Agreement including the Exhibits attached hereto and incorporated herein, contains the entire agreement between the parties with respect to the subject matter contained in this Agreement. This instrument supersedes all prior negotiations, representations, and understandings or agreements with respect to the subject matter contained in this Agreement. This Agreement may be changed or supplemented only by a written instrument signed by both parties. 21. Fund Availability. Financial obligations of the County payable after the current fiscal year are contingent upon funds for that purpose being appropriated, budgeted and otherwise made available. Execution of this Agreement by County does not create an obligation on the part of County to expend funds not otherwise appropriated in each succeeding year. 22. Employee Financial Interest/Conflict of Interest — C.R.S. §§24-18-201 et seq. and §24-50- 507. The signatories to this Agreement agree that to their knowledge, no employee of Weld County has any personal or beneficial interest whatsoever in the service or property which is the subject matter of this Agreement. County has no interest and shall not acquire any interest direct or indirect, that would in any manner or degree interfere with the performance of Contractor's services and Contractor shall not employ any person having such known interests. During the term of this Agreement, Contractor shall not engage in any in any business or personal activities or practices or maintain any relationships which actually conflicts with or in any way appear to conflict with the full performance of its obligations under this Agreement. Failure by Contractor to ensure compliance with this provision may result, in County's sole discretion, in immediate termination of this Agreement. No employee of Contractor nor any member of Contractor's family shall serve on a County Board, committee or hold any such position which either by rule, practice or action nominates, recommends, supervises Contractor's operations, or authorizes funding to Contractor. 23. Severability. If any term or condition of this Agreement shall be held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, this Agreement shall be construed and enforced without such provision, to the extent that this Agreement is then capable of execution within the original intent of the parties. 24. Governmental Immunity. No term or condition of this contract shall be construed or interpreted as a waiver, express or implied, of any of the immunities, rights, benefits, protections or other provisions, of the Colorado Governmental Immunity Act §§24-10-101 et seq., as applicable now or hereafter amended. 25. No Third Party Beneficiary. It is expressly understood and agreed that the enforcement of the terms and conditions of this Agreement, and all rights of action relating to such enforcement, shall be strictly reserved to the undersigned parties and nothing in this Agreement shall give or allow any claim or right of action whatsoever by any other person not included in this Agreement. It is the express intention of the undersigned parties that any entity other than the undersigned parties receiving services or benefits under this Agreement shall be an incidental beneficiary only. 26. Board of County Commissioners of Weld County Approval. This Agreement shall not be valid until it has been approved by the Board of County Commissioners of Weld County, Colorado or its designee. 27. Choice of Law/Jurisdiction. Colorado law, and rules and regulations established pursuant thereto, shall be applied in the interpretation, execution, and enforcement of this Agreement. Any provision included or incorporated herein by reference which conflicts with said laws, rules and/or regulations shall be null and void. In the event of a legal dispute between the parties, Contractor agrees that the Weld County District Court shall have exclusive jurisdiction to resolve said dispute. 28. Public Contracts for Services C.R.S. §8-17.5-101. Contractor certifies, warrants, and agrees that it does not knowingly employ or contract with an illegal alien who will perform work under this contract. Contractor will confirm the employment eligibility of all employees who are newly hired for employment in the United States to perform work under this Agreement, through participation in the E-Verify program of the State of Colorado program established pursuant to C.R.S. §8-17.5- 102(5)(c). Contractor shall not knowingly employ or contract with an illegal alien to perform work under this Agreement or enter into a contract with a subcontractor that fails to certify with Contractor that the subcontractor shall not knowingly employ or contract with an illegal alien to perform work under this Agreement. Contractor shall not use E-Verify Program or State of Colorado program procedures to undertake pre-employment screening or job applicants while this Agreement is being performed. If Contractor obtains actual knowledge that a subcontractor performing work under the public contract for services knowingly employs or contracts with an illegal alien Contractor shall notify the subcontractor and County within three (3) days that Contractor has actual knowledge that a subcontractor is employing or contracting with an illegal alien and shall terminate the subcontract if a subcontractor does not stop employing or contracting with the illegal alien within three (3) days of receiving notice. Contractor shall not terminate the contract if within three days the subcontractor provides information to establish that the subcontractor has not knowingly employed or contracted with an illegal alien. Contractor shall comply with reasonable requests made in the course of an investigation, undertaken pursuant to C.R.S. §8-17.5-102(5), by the Colorado Department of Labor and Employment. If Contractor participates in the State of Colorado program, Contractor shall, within twenty days after hiring a new employee to perform work under the contract, affirm that Contractor has examined the legal work status of such employee, retained file copies of the documents, and not altered or falsified the identification documents for such employees. Contractor shall deliver to County, a written notarized affirmation that it has examined the legal work status of such employee, and shall comply with all of the other requirements of the State of Colorado program. If Contractor fails to comply with any requirement of this provision or of C.R.S. §8-17.5-101 et seq., County, may terminate this Agreement for breach, and if so terminated, Contractor shall be liable for actual and consequential damages. Except where exempted by federal law and except as provided in C.R.S. § 24-76.5-103(3), if Contractor receives federal or state funds under the contract, Contractor must confirm that any individual natural person eighteen (18) years of age or older is lawfully present in the United States pursuant to C.R.S. § 24-76.5-103(4), if such individual applies for public benefits provided under the contract. If Contractor operates as a sole proprietor, it hereby swears or affirms under penalty of perjury that it: (a) is a citizen of the United States or is otherwise lawfully present in the United States pursuant to federal law, (b) shall produce one of the forms of identification required by C.R.S. § 24-76.5-101, et seq., and (c) shall produce one of the forms of identification required by C.R.S. §24-76.5-103 prior to the effective date of the contract. 31. Attorneys Fees/Legal Costs. In the event of a dispute between County and Contractor, concerning this Agreement, the parties agree that each party shall be responsible for the payment of attorney fees and/or legal costs incurred by or on its own behalf. 32. Binding Arbitration Prohibited. Weld County does not agree to binding arbitration by any extra- judicial body or person. Any provision to the contrary in this Agreement or incorporated herein by reference shall be null and void. Acknowledgment. County and Contractor acknowledge that each has read this Agreement, understands it and agrees to be bound by its terms. Both parties further agree that this Agreement, with the attached Exhibits A and B, is the complete and exclusive statement of agreement between the parties and supersedes all proposals or prior agreements, oral or written, and any other communications between the parties relating to the subject matter of this Agreement. [THIS SPACE INTENTIONALLY LEFT BLANK] [SIGNATURES FOLLOW ON NEXT PAGE] IN WI TN I MS NY I I F R LO .the parties hereto have signed this Agreement this A tiday of CONTRACTOR: B! IncorpIncorporated By: ' " Date I/ IC Naive: liitvlis.“ (314Lgtt I itle: Viet_ vv_Azd 1 WELD CO Y: , _ i 4 \ ATTEST: P"�r �� BOARD OF COUNTY COMMISSIONERS ,I � Weld � i 'lark � I ��1/42- W COUNTY,COLA DO Deputy Clerlto + Barbara Kirkme er, Char FEB 1 1 2015 ATTEST: 2 'J '' =) BOARD OF COUNTY COMMISSIONERS Weld •u t Clerk tot B• : •= _ .t WELD COUNTY, COLORADO BY: 742,tsg_ Deputy CI k to the y� �` s Barbara Kirkmey r, Chair F B 1 1 2015 rr APPROVED AS TO FUNDING: APPR ED AS TO UBSTANCE: Uthi l Controller Elect Official r Dep ead APPR. ' 'S • FORM: Direct f General Services �-L •unt r'torney ao/� ra9a-9 A 81 a Gee Group Company October 31 , 2014 BI Incorporated 6400 Lookout Road Weld County, Colorado Boulder, co 80301 Sheriff's Office, Alternative Programs 1150 O Street Tel: 303.218. 1000 Greeley, CO 80631 800.241 .2911 ATTN: Ryan Broswell, Director Fax: 303.218. 1250 Re: RFP # B1400187, Electronic Home Monitoring Due October 31 , 2014 10:00 am MST Dear Mr. Broswell: Please accept BI Incorporated's (BI) formal response to the Weld County Sheriff Office's Request for Proposal (RFP) for Electronic Home Monitoring (RFP # B1400187). BI is honored by the opportunity to continue supporting the Sheriff Office's objective of improving the quality of life and protecting the constitutional rights of all people. BI appreciates the opportunity to continue to provide a variety of electronic monitoring equipment and services for supervision programs of offenders within the community. BI understands that the initial contract period associated with this bid will commence on January 1 , 2015, with one base contract year and two option years. BI is fortunate to have been associated with the County for more than a decade. We are confident that our proposed electronic monitoring solution is aligned with the County's mission and will successfully serve programmatic needs. If given the opportunity to continue our collaborative partnership, we will once again pledge our support of the County's goal to be a nationally recognized benchmark in community law enforcement. BI understands that the County Commissioners will give preference to local Weld County bidders in all cases where bids are competitive in price and quality in accordance with Section 14-9(3) of the Weld County Home Rule Charter. BI operates a facility within Weld County. In addition, our manufactory and principal place of business is within Colorado, providing the company with a local preference in accordance with Colorado Revised Statute 30- 11- 110. While pointing to a history of successful collaboration with the County and its Electronic Home Monitoring program , BI will not rely solely on our past accomplishments. Throughout this response, we continually strive to differentiate ourselves as the only vendor that can provide the lowest risk and most enhanced value to the Weld County Sheriff's Office—not only through our vast experience, but also through our forward-thinking philosophies and dedicated commitment to innovation. We are excited and prepared to earn our continued partnership with the County during the next contract term . Respectfully, tip7 • 04I9°A-4 — ----L Laurent Lepoutre Tiffini Henville Business Development Director Program Manager 720. 320.7759 (cell) 970.215.7151 (cell) Laurent. Lepoutre(a�bi.com Tiffini. Henville@bi.com www.bi.com .11 BI ","'11"1 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Table of Contents Executive Summary 1 Section 1 .0—Project Information (RFP Sections 1 .A-G) 8 Section 1 . 1 Electronic Monitoring Technologies and Support 8 1 . 1 . 1 Active and Passive GPS Tracking 9 1 . 1 .2 Standard RF Home Detention/Home Confinement Monitoring 9 1 . 1 .3 Transdermal Alcohol Monitoring 9 1 . 1 .4 Biometric Voice Monitoring 10 1 . 1 .5 Combinations of Technology and Integration of Systems 10 1 . 1 .6 24-Hour Monitoring Support 11 Section 1 .2 Case Management Services 11 Section 1 .3 Administrative and Account Support 12 Section 2.0—Installation Requirements (RFP Section 1 .H) 15 Section 3.0-Service and Support Requirements (RFP Section 1 .1) 16 Section 4.0—Technical Requirements and Service Specifications (RFP Section 1 .J) 24 Section 5.0—Equipment (RFP Section 1 .K) 33 Section 6.0—Detailed Pricing Information (RFP Section 1 . F) 35 Section 7.0—Implementation Timeline 40 Section 8.0—Options (RFP Section 1 .L) 44 Section 8. 1 Mobile Breath Alcohol Monitoring 44 Section 8.2 BI Protocol Case Management Solution 45 Section 9.0—References (RFP Section 1 .M) 47 City and County of Denver, Colorado Department of Safety 48 Merced County, California Probation Department 50 Sedgwick County, Kansas Department of Corrections 52 Broward County, Florida Sheriffs Office 54 BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com Si ",ini�I RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs Napa County, California Probation Department 55 Attachments 57 Attachment A—Detailed Information on Proposed Technology 58 Active and Passive GPS Tracking 58 Standard RF Monitoring 63 Transdermal Alcohol Monitoring 67 Biometric Voice Verification 71 Electronic Monitoring Software 72 Attachment B—Proposal Conditions and Provisions 77 Attachment C—Warranty Information 78 Attachment D—Addenda Acknowledgement Pages 79 Tables Table 1. Bl's Investment in Small and Disadvantaged Businesses 2 Table 2. Point-By-Point RFP Response 7 Table 3. Flexibility and lnteroperability of Proposed Solution 8 Table 4. Equipment Data Collection and Reporting 21 Table 5. FCC Compliance 33 Table 6. Rugged and Durable Equipment 34 Table 7. Work Release Program Pricing 35 Table 8. EHM Program Pricing 37 Table 9. Replacement Equipment Costs I 37 Table 10. Implementation Experience 40 Table 11. Training Curricula I 42 Figures Figure 1. Alternative Detention Programs 2 Figure 2. Bl's Programmatic Offering 4 Figure 3. BI ExacuTrack One 9 Figure 4. BI HomeGuard 9 Figure 5. Bl TAD 10 Figure 6. Bl VoicelD 10 BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com El B' ,II""""' RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GO® Group Company Alternative Programs Figure 7. 8/ TotalAccess Mobile Application 10 Figure 8. B/ Monitoring Operations 11 Figure 9. 8/ Offices in Colorado 12 Figure 10. Administrative and Account Support 13 Figure 11. Staffing Plan 16 Figure 12. 81 Operational Structure 16 Figure 13. Customer Support and Service 18 Figure 14. Local Staff Support 19 Figure 15. Geographic Redundancy 24 Figure 16. Case Management Services 26 Figure 17. EHM Offender Compliance Process 26 Figure 18. Alert Detail Report 29 Figure 19. Device History Report 30 Figure 20. Caseload Profile Report 30 Figure 21. Case Management Report 31 Figure 22. Implementation Timeline 41 Figure 23. Online Training Sessions 43 Figure 24. SOBERLINK SL2 44 Figure 25. Depth and Breadth of 81 Experience 47 Figure 26. Active and Passive GPS Tracking Unit 58 Figure 27. ExacuTrack One Location Detection 60 Figure 28. CDMA Cellular Network 61 Figure 29. Physical Evidence of Tamper 61 Figure 30. ExacuTrack One Charging 62 Figure 31. Acknowledgement Sensor 63 Figure 32. Standard RF Monitoring 63 Figure 33. HomeGuard Curfew Monitoring 64 Figure 34. Physical Evidence of Tamper 65 Figure 35. Non-Commercial Frequency 66 Figure 36. Transdermal Alcohol Monitoring 87 Figure 37. Transdermal Alcohol Monitoring Technology 68 Figure 38. Environmental Alcohol Detection 70 Figure 39. Ingested Alcohol Detection 70 BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com iii BI 111111111111 RFP # 81400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Figure 40. Electronic Monitoring Software 72 Figure 41. Detailed Mapping Views 73 Figure 42. Offender Location Points 74 Figure 43. GPS Zones 75 Figure 44. Schedule Creation 76 BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 iv Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI "„""'M RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs Executive Summary Established in 1978, BI is a wholly owned subsidiary of The - GEO Group, Inc. (GEO), providing BI with unmatched Since Bl's inception 36 years ago, the company financial strength and operational soundness in electronic has maintained a steady dedication to continually improving our services, monitoring and case management. As the first company in the strengthening our commitment to innovation industry to manufacture technology specifically designed to through the technological advancement of monitor defendants and offenders, BI is the largest and most software and equipment, and reinforcing a experienced electronic monitoring and case management corporate culture and disposition of being a provider in the country. partner versus simply a provider. Today, BI offers a full continuum of monitoring technologies and services for parolees, probationers, pretrial defendants, work release participants, inmates, and undocumented individuals involved in the U .S. Immigration Court process. Our organization has both the privilege and serious responsibility of providing case management, electronic monitoring equipment, and monitoring services to more than 900 agencies at federal, state, and local levels. Our ISO-certified national Monitoring Operations center provides 24/7/365 expert support and supervision services to government agencies in every state in the nation, efficiently handling electronic monitoring equipment and services for 70,000 participants, defendants, offenders, inmates, and juveniles at varying stages of supervision. BI and GEO have clearly defined roles to provide Weld County with equipment and services for every aspect of the agency's Alternatives to Detention programs. As detailed throughout this response, BI has formalized subcontractor agreements in place with GEO to provide a continuity of services and products from a single source. Colorado-Specific Electronic Monitoring and Case Management Experience As a Colorado-based company, BI is highly familiar with Colorado correctional agencies' objectives, challenges, protocols, and legislation. BI currently supports electronic monitoring and case management programs in the following Colorado communities: • Weld County Sheriffs Office and Pre-Trial programs. • Douglas County Community Justice Services. • Colorado Department of Corrections. • Federal Pre-Trial and Probation Offices throughout the state. • Larimer County Criminal Justice Services Division . • Boulder County Sheriff's Department. • City and County of Denver Department of Public Safety. • Adams County Probation Department. • Mesa County Community Corrections. • Colorado State Judicial Department, which operates in every district in the state. Commitment to Investing in Small and Disadvantaged Businesses BI is committed to providing opportunities for small, disadvantaged, minority owned, and women owned businesses to excel as partners and suppliers of goods and services. We support the development and growth of these suppliers through mutually beneficial educational and mentoring opportunities. We will also actively participate in local and/or national organizations whose purpose is to stimulate the growth of these businesses. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 1 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI M = RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs By expanding and fortifying our world-class supplier base in this manner, we enhance the value of our products and services. The communities of our customers also benefit from the success of these diverse businesses. Supplier diversity is a key component of many of our customers' requirements. BI's Supplier Diversity program is part of our relentless pursuit of creating distinctive value to our customers. Evidence of BI's commitment to small and disadvantaged businesses is demonstrated by Table 1-81's Investment in Small and Disadvantaged Businesses. Table 1 . BI's Investment in Small and Disadvantaged Businesses Type of Business 2013 YTD 2014 Small Business $4, 158,453 $4,997,461 Woman Owned Business $1 ,935,580 $1 ,932,734 Minority Business $1 ,825,275 $1 ,629,463 Small Disadvantaged Business $1 ,223,348 $2,016,627 Veteran Owned Business $676, 179 $727,405 Vietnam Veteran Owned Business $305,765 $631 ,442 Disabled Veteran Owned Business $412,909 $632,065 Total $10,537,509 $18,983,787 Ability to Support Weld County's Alternative to Detention Programs BI understands the inherent complexities, challenges, and objectives of the County's alternative to detention programs. BI proposes two distinct solutions to support the Work Release program and the Electronic Home Monitoring (EHM) program , as detailed by Figure 1-Alternative Detention Programs. Weld County, Colorado Sheriffs Office Supervised By: Contractor Alternative Programs Unit Program Type : Electronic Home Work Release Monitoring Program Program Approximately 70 Offenders Approximately 80 Offenders Population : • Monitored via RF and CAM • Monitored via Active GPS • Offender Funded • County Funded (.4s- Figure 1. Alternative Detention Programs Supporting the Weld County Electronic Home Monitoring Program BI will provide the EHM program with GPS, Radio Frequency (RF), Continuous Alcohol Monitoring (CAM), and biometric Voice Verification technologies to monitor offender actions and ensure compliance with court mandates. In addition to proposed technology, BI offers customized case management services, including a detailed enrollment and orientation session, ongoing drug testing, office visits, intermediate BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 2 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI "I',"""' RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriffs Office a GOO Group Company Alternative Programs sanctions to attempt to correct offender behavior, alert management, and 24-hour support. These case management services will be provided to offenders enrolled in the EHM program in BI-operated offices located throughout the State of Colorado. Offender Funded Program. The EHM program is offender funded and is currently operated through BI's Greeley, Colorado based B/ is the only Colorado-based office. The office is fully staffed by local, knowledgeable, fully trained electronic monitoring company that Case Managers and Client Service Specialists who are experienced has the ability to support the County's programs from a single provider, in providing EHM program services to the Weld County population . including manufacturing, service These individuals are responsible for a variety of case management delivery, billing, customer support, and functions, as described above. BI's Greeley office will continue to all other programmatic aspects. remain dedicated to supporting the County's EHM program objectives. Supporting the Weld County Work Release Program Similar to the EHM program, BI will provide the Work Release program with all required and requested electronic monitoring technologies. In addition, the Work Release program will be supported by BI's Monitoring Operations center, which will provide 24/7/365 responses to alert interpretation, customer service inquires, and all other questions relating to the County's program. The Alternative Programs Unit will also be supported by BI account management personnel that reside within Colorado. The Weld County account management team will provide onsite training, conduct regular meetings with County leadership, and assist in inventory management. BI will also provide training and professional networking opportunities on the newest technologies and trends in the electronic monitoring marketplace through BI- hosted Technology Forums. County Funded Program. The Work Release program will be directly funded by the County. BI will provide a continuum of electronic monitoring equipment and services supported by BI's Monitoring Operations center. County staff will be responsible for equipment installations, de-installations, data entry, equipment inventory, and alert management activities. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 3 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com m C _ct $ IRI V ( c N C CDlit ° c ta o Cji CS) °• U' E 2O c _V ft, (_ 1... d' ca `� 0 a N o O °' c Ne a a s Q .> c o o au Illraill..... ± Si Q O >+ O o a E H C7oN p c L s E c p c� o '`' ca a E (q X o ca Q o = _� ��yy o p c a) C W = o F- > c 'E a U CO cu 0 m CO c) m m a) ct Cl- -Q 2 m .E m C O O U 0 cu 5 .v � � � m o i of C '0 U O 03 CO Q_lis F- O a 0 W 't c O CO o o CO C) m a 2 E > 0 o. (TsU 0 - E emu-ce cu cc a) a) CO EP. o P c c > Q c a) a) co m ca U ca c a o c F— C = C LL a a ( . 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'� c i V O` CV (Q Q cV CD — LL ri lift t o 14-A 0 2 C a) w 5 C o c� 03 u) is c _ -O c E rn u) O) U E c m H 'O a) -O W O c ca o a) �- a) c �- a? c -J 0 0 to s_ N a) � ca as cm V o 7 ca a v E H v g '5 c u a c o c c �- - a) o 'o Q o 2 a- E E = c o. a0i ES O O w o E ¢ N O ilmj N a o QUCO �— BI ,,,,,,,= RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs Programmatic Services Offering Significant features of BI's services offering include: • Detailed offender orientation and enrollment performed at a County-designated location that includes educating Evaluation Metric As the current provider of electronic offenders on Court and Jail imposed mandates, electronic monitoring technology and case monitoring equipment, and overall compliance management services, 81 has a detailed requirements. BI has created and will update an EHM understanding of the service required to program-specific orientation video detailing offender fulfill the county's objectives. compliance expectations. • Offender office visits at BI-maintained locations throughout the State. Office visits include drug testing when appropriate, reviewing offender compliance, fee collection, and treating offenders with care, dignity and respect to support compliance with the County's EHM program . o The County will receive significant cost savings from implementing an EHM program that is entirely offender funded. • Case management services that include reviewing and responding to alerts on a 24-hour basis, performing intermediate sanctions to rectify offender violations, and maintaining regular communications with offenders to support compliance. o Since January 2013, BI maintained a successful EHM program completion rate of 92%, evidencing the strength of our case management capabilities. • Inventory management services that will ensure equipment is always available to install on offenders when released to the EHM program by County Jails or Courts. • Ongoing formal and informal communication with Sheriff personnel, including Jail and Court staff to support offender rehabilitation, County enforcement priorities, and overall programmatic compliance. Electronic Monitoring Offering Significant features of BI's electronic monitoring offering include: • All proposed equipment is manufactured, maintained, and supported directly by BI, easing inventory management, repairs, Return Merchandise Authorization (RMA) requests, and all other equipment related processes. • BI ExacuTrack One is the most extensively used GPS device in the country. ExacuTrack One is the only device armed with three location-detection technologies—Autonomous GPS, Assisted GPS, and Advanced Forward Link Trilateration (AFLT)—to accurately track each offender's movement in the community and maintain an accurate position. ExacuTrack One collects and reports offender location information in all environments, including challenging conditions such as indoors, in moving vehicles, and among tall buildings. Tamper-detection features, an extensive battery life, and a compatible beacon offer an additional level of risk management, and system flexibility. o The ExacuTrack One provides active or passive GPS monitoring levels that can be adjusted through TotalAccess and does not require any physical interaction with the equipment to alter GPS collection and reporting rates. • BI HomeGuard 200 and HomeGuard 206 RF solutions provide reliable cellular- and landline- based curfew monitoring. HomeGuard incorporates multiple tamper technologies, dual antennas and the use of non-commercial frequencies to prevent signal duplication and generate events that accurately communicate participant activities. The HomeGuard solution is the most extensively used RF monitoring technology in the nation. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 5 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B! 111111111111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs • B1 TAD provides continuous alcohol monitoring by �-- sampling an offender's perspiration every minute. The As detailed in Section 8.0-Options, e! is TAD provides alcohol alert information that evidences offering the County our new mobile drinking events and is a nationally recognized court- breath alcohol monitoring device, the validated technology. The TAD can also provide SOBERLiNK SL2. This innovative solution provides highly accurate alcohol flexible, reliable RF curfew monitoring from a single, monitoring data, a photograph of the interoperable solution. offender performing the test, and a GPS point detailing the location of the • 81 VoicelD is an equipment-free, biometric voice offender while performing the test. verification solution that requires predefined schedules for -- inbound and outbound phone calls in accordance with officer-defined curfews. Individuals either receive calls or must call in from scheduled locations, and a biometric voiceprint verifies offender identity during the calls. • Bl's solution includes a software platform, TotalAccess, that is fully integrated with our flexible technology continuum to enable officers and BI staff to effectively manage diverse and growing offender populations. o TotalAccess can be customized to meet specific County needs, and our products reliably collect and transmit data and alerts in near real-time so that officers and 81 staff receive the information they need—when and how they need it. • Since BI is the current provider of electronic monitoring equipment and services to the County, officers are thoroughly familiar with the proposed equipment and software, eliminating the need for systems and equipment training and a large-scale equipment transition. Online and onsite training will be provided by our experienced, dedicated training team . Please see Attachment A—Detailed Information on Proposed Technology for detailed information about BI's electronic monitoring technologies. Account Management and Support Offering Significant features of Bl 's account management and support offering include: • A single source solution for all programmatic aspects, including equipment manufacturing, billing, officer and County staff training, offender case management services, equipment maintenance and repair, 24-hour support, and all other aspects of contractual requirements. o No other vendor in the industry can provide the streamlined, single-source solution offered by BI . Our solution eliminates the struggles commonly associated with equipment resellers and subcontractors by providing a single point of contact for all County communications, concerns, and inquiries. • A local, Colorado-based company with a detailed understanding of programmatic needs and requirements. Bl's Boulder, Colorado corporate headquarters and manufacturing facility provide the County with equipment delivery and service support in the most expedient manner possible. a BI currently has nine fully operational offices throughout Colorado. All offices are staffed by trained individuals prepared to support the EHM program , and BI provides flexible office visit locations to support offender rehabilitation. • Our customers benefit from our implementation of continuous improvement processes that affect systemic enhancements—whether incremental enhancements realized over time or breakthrough innovations realized rapidly. Our organization is committed to building a strong culture of innovation where employees at all levels within our organization can submit new ideas, add value, be successful, and contribute to the success of BI's solutions. • BI Human Resources recruits and hires qualified, professional and talented staff that operate with integrity and transparency as they support our customers and service contracts. Our customers BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 6 Tel: 303.218.1000 • Fax: 303.218.1250 • ww.bi.com w SI „'inner" RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs and the communities we serve rely on our trustworthiness, our responsiveness, and the public safety solutions we provide. • BI regularly conducts customer training forums at each of our primary facilities in Anderson, Indiana, and in Boulder, Colorado. These forums are open to all BI customers and are the result of collaboration with several industry experts and partners, as well as our own experienced staff. The topics covered in the workshops are relevant to issues in today's community corrections industry, in addition to the everyday challenges faced by officers. Compliance with all County Requirements Throughout this proposal, BI provides a "Point-By-Point" RFP response in accordance with RFP Section 1.E. To assist the County in evaluating this response, please see the table below. Table 2. Point-By-Point RFP Response Solicitation Section Response / Response Section Response Location BI complies with all general Section 1—General Requirements requirements N/A Section 1 .A Overview Executive Summary 1 Section 1 .6 Mandatory Pre-Proposal BI attended the Pre-Proposal N/A Conference conference Section 1 .C Introductory Information Executive Summary 1 Section 1 .D Time Requirements BI complies with all time requirements N/A BI complies with all proposal format Section 1 .E Proposal Format requirements N/A Section 1 .F Project Information Section 1. 0—Project Information 8 Section 1 .G General Requirements Section 1. 0—Project Information 8 Section 1 .H Installation Requirements Section 2.0—Installation Requirements 15 Section 1 .1 Service and Support Section 3. 0—Service and Support 16 Requirements Requirements Section 1 .J Technical Requirements Section 4. 0—Technical Requirements and Service Specifications and Service Specifications 24 Section 1 .K Equipment Section 5. 0—Equipment 33 Section 1 .L Options Section 8. 0—Options 44 Section 1 .M References Section 9. 0—References 47 Section 1 .N Selection Criteria BI understands the County's selection N/A criteria Section 1 .0 Award BI understands the County's award N/A process Section 1 .P Questions / Inquiries / Attachment D—Addenda Addendum Acknowledgement Pages N/A Section 1 .Q Taxes BI complies with all tax requirements N/A Section 2—Proposal Conditions and Attachment B—Proposal Conditions 77 Provisions and Provisions BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 7 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B/ EMI= RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs Section 1 . 0—Project Information ( RFP Sections 1 .A-G ) As detailed by Figure 2-81's Programmatic Offering, BI is able to provide a highly flexible, interoperable solution without relying on subcontractors, resellers, or other equipment manufacturers. The flexibility and interoperability of BI's solution is further detailed by the table below. Table 3. Flexibility and Interoperability of Proposed Solution • Programmatic Function Technology or Service EHM Work Release Program Program Active and Passive GPS Tracking ExacuTrack One ✓ lnteroperable with TotalAccess Standard RF Monitoring HomeGuard 200 and 206 ✓ lnteroperable with TotalAccess TAD Transdermal Alcohol Monitoring lnteroperable with TotalAccess and ✓ ✓ RF Monitoring Biometric Voice Monitoring VoicelD ✓ ✓ lnteroperable with TotalAccess TotalAccess Electronic Monitoring Software lnteroperable with all proposed ✓ ✓ electronic monitoring technologies BI Monitoring Operations Center 24-Hour Monitoring Support Supports and interoperates with all ✓ ✓ electronic monitoring solutions Billing and Invoicing ✓ ✓ Equipment Delivery, Repair, and ✓ ✓ Administrative and Account Support Maintenance Provided by B/ Corporate Headquarters in Boulder, Colorado Quality Assurance ✓ ✓ County Personnel Training ✓ ✓ Contract Management and Support ✓ ✓ Offender Enrollment and Orientation ✓ Equipment Installation ✓ Office Visits ✓ Drug Testing ✓ Intermediate sanctions ✓ Case Management Services Provided by Local B/ Staff Alert Management ✓ 24-Hour Local Staff Support ✓ Fee Collections ✓ Inventory Management ✓ Ongoing Contact with County Jails ✓ and Courts Section 1 . 1 Electronic Monitoring Technologies and Support As the Original Equipment Manufacturer (OEM) for all monitoring equipment proposed herein, BI has the flexibility and capability to manufacture and process the equipment in the quantities required or in larger quantities if the County's needs expand during the course of the contract. Our in-house manufacturing facility can produce high volumes of units in a short period of time. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 8 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com I B' ,,,,,,,,,,,' RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a se© Group Company Alternative Programs By contracting directly with an OEM, the County will be provided with a simplified and accelerated program management In 2013, an agency requested that BI p p g g manufacture and ship 1, 100 ExacuTrack approach. With BI as the sole vendor for the program , County One GPS units to the Rio Grande Valley, TX, personnel will not have the hassle of dealing with third party to support an enforcement initiative. Within providers or subcontractors. All services and equipment will be two weeks of the agency's request, 81 manufactured , 100 delivered promptly and a direct, uninterrupted line of ExacuTrack One d a shipped 1 units to Texas.communication will be established between the County and BI . Please note that detailed information on proposed electronic monitoring technologies are detailed in Attachment A—Detailed Information on Proposed Technology. 1 .1 .1 Active and Passive GPS Tracking . The ExacuTrack One is a one-piece GPS tracking device that is secured around the offender's ankle. The tracking unit uses cellular triangulation in conjunction with GPS to provide accurate and reliable location information while indoors. The ExacuTrack One uses multiple tamper-detection technologies and reports any attempt to compromise the integrity of the • unit in near real-time to the central monitoring computer. GPS location points are collected and transmitted to the central monitoring computer in j✓ either active or passive modes, and County or SI personnel can modify the frequency with which the unit collects location points through Figure 3. B/ ExacuTrack One TotalAccess. Regardless of reporting frequency, the unit communicates any program violations to the central monitoring computer in near real-time. There are currently approximately 24,700 ExacuTrack One units deployed across the country to effectively monitor offender movement, activities, and compliance with agency mandates. 1 . 1 .2 Standard RF Home Detention/Home Confinement Monitoring The BI HomeGuard 200 and 206 RF solutions consist of a receiver placed in the offender's residence and a transmitter worn by the ;gt offender on a continual basis. The transmitter emits non-commercial RF signals that are detected by the receiver. The receiver detects the S offender's presence in or absence from the home by these signals and contacts the central monitoring computer whenever the offender enters or leaves the home. The central monitoring computer contains the parameters for each individual case, including the offender's schedule. The computer compares the messages sent by the receiver with the offender's schedule and alerts monitoring personnel of any violations. Equipped with multiple tamper detection features, the HomeGuard Figure 4. Bi HomeGuard solution is the most widely used RF monitoring system in the country. There are currently more than 21 ,500 active HomeGuard units deployed across the country to effectively monitor offender curfew compliance. 1 .1 .3 Transdermal Alcohol Monitoring BI TAD is an ankle-mounted transdermal alcohol sensor that detects and reports drinking events, incorporates numerous tamper detection technologies, and uses a proprietary algorithm that reliably distinguishes true alcohol drinking events from false positives. TAD downloads data through a RF signal to a BI HomeBase receiver, which relays the data to the central monitoring computer using the offender's BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 9 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI I11111111111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a 6Q0 Group Company Alternative Programs home telephone line or a cellular connection. In addition to alcohol t monitoring, TAD incorporates BI's proven RF monitoring technology. . ., ' . 49 G Agencies can monitor an offender's compliance with alcohol ., ;',,, abstinence, and compliance with curfew requirements with one :. system , significantly reducing inventory management. There are currently more than 2,800 active TAD units deployed across the country to effectively monitor alcohol events and offender - curfew compliance. tA - - 1 , • Figure 5. BI TAD 1 . 1 .4 Biometric Voice Monitoring BI VoicelD uses only a standard, landline or cellular telephone to verify that offenders are at home, work, school, or other County- prescribed locations as scheduled. VoicelD verifies the offender's location by: Al11 • Initiating random and scheduled outbound calls to the il offender's phone. • Allowing offenders to make inbound calls from pre- i .‘ Iauthorized phone numbers. ir ;i Figure 6. BI VoicelD The system compares each check-in call to a biometric voiceprint created during offender enrollment. Biometric voice verification technology is highly accurate and identifies offenders and offender locations based on the outbound and inbound calls to or from the system . Calls that are late, missed, or from an unauthorized telephone number are considered unsuccessful and are logged in the system . Alert notifications for unsuccessful calls are sent to County or BI personnel by e-mail, pager, or phone. 1 .1 .5 Combinations of Technology and Integration of Systems All proposed electronic monitoring solutions function on a single, integrated software platform , TotalAccess. TotalAccess is a web-enabled software platform , meaning that authorized users can access it from any internet-connected device. TotalAccess users have one platform from which to view all program offenders at a glance, regardless of the type of electronic monitoring in use. Specific technology integrations within TotalAccess include: • Active and Passive GPS Tracking. Users can define GPS schedules and zones within TotalAccess. Alerts will ,., automatically be generated when an offender leaves a %A,\M mandatory Inclusion Zone, enters a mandatory Exclusion .UM♦- Zone, or does not comply with mandated schedules. In "." addition, County or BI personnel can view enhanced maps mi.a.'�'.- that display offender movement within the community. ,.,..,(�.. • Standard RF Monitoring. County and BI personnel can '"" create, modify, temporarily inactive, and remove RF �e��^~t"� " schedules within TotalAccess. a,: • Transdermal Alcohol Monitoring. Within TotalAcces, '" personnel can view current and historical alcohol monitoring data and enter/modify RF curfew schedules Figure 7. B/ TotalAccess Mobile Application associated with the TAD solution. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 10 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 8/ 11111"""' RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GEM Group Company Alternative Programs • Biometric Voice Verification. TotalAccess stores the random and predetermined inbound and outbound call schedule. The offender's biometric voiceprint is also stored in TotalAccess. In addition to the interoperable capabilities described above, TotalAccess also provides detailed and customizable reporting features; contains all offender alert and violation information; displays associated equipment with detailed offender profile information; and, actively communicates with all devices in the field on a regular basis. Authorized County and BI personnel can Evaluation Metric view electronic monitoring and offender information on a 24-hour Bl's solution is based on the County's need basis through any web-enabled device. for interoperable and flexible technologies. 1 . 1 .6 24-Hour Monitoring Support BI Monitoring Operations is located in Anderson, Indiana, and staffed • by knowledgeable specialists 24/7/365. Specialists will be trained and - certified on all specific requirements related to the ensuing contract and handle questions related to service and equipment troubleshooting. Call center management has access 24 hours a day, _ 7 days a week to internal systems, telecommunications, training, monitoring management, and technical support staff. ' BI Monitoring personnel provide reliable and immediate support to - == -. t_ o! agencies across the nation every day. With an average tenure of nine 4r, years, our Monitoring Service Specialists monitor tens of thousands participants on BI's various technologies. BI's call center does not rely . — I on an "on-call" operation in which an employee is paged to respond to requests after hours or on weekends and holidays. BI's Monitoring • Operations is dedicated solely to the electronic monitoring industry. BI does not provide any monitoring services to individuals or organizations outside of the criminal Figure 8. 8/ Monitoring Operations justice marketplace. By maintaining an operations call center, BI has the ability to retain highly knowledgeable personnel, enact industry best practice security standards, and provide officers with comprehensive support for all activities pertaining to a successful electronic monitoring program . Section 1 .2 Case Management Services BI has established Standard Operating Procedures that will allow local Program Managers, Case Managers, and Client Service Specialists to provide case management services to offenders in a consistent manner. BI will provide a continuum of case management services to offenders across the state via nine established, fully staffed offices. Case management services include: • Offender Enrollment and Orientation. BI will provide detailed enrollment and orientation to offenders at the County-designated location. Orientation and enrolment activities are critical to ensure offenders understand programmatic requirements and mandates. o Equipment Installation. BI will install equipment on offenders during the enrollment and orientation process. BI will also train offenders on installing home-based units, device charging protocols, and overall proper use of the technology as appropriate. o Inventory Maintenance. Local BI staff will actively work with BI corporate headquarters to ensure that inventory levels are appropriate, equipment is maintained, and spare units are available when needed. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 11 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI I11111111111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs • Office Visits. Offenders will be required to perform regular office visits to BI-operated locations in accordance with County supervision • mandates. BI operates 9 offices in Colorado to support offender rehabilitation. Weld County it • • ‘ej offenders mandated to participate in the EHM program can report to any BI-operated office to receive case management services. During office visits, BI will perform the following actions as appropriate: o Drug Testing. BI will perform urinalysis test to determine if the offender is compliant with sobriety mandates. • = 61 Office Locations o Intermediate sanctions. BI staff will Figure 9. BI Offices in Colorado implement consequences when offenders are non-compliant with County supervision requirements. These sanctions will be aligned with County violation practices and requirements and will be reported to appropriate County personnel. o Fee Collection. BI will collect offender payments during office visits. All fees collected from offenders will be clearly documented in the County's invoice. o Completion Rates. Since January 2013, BI has maintained a successful completion rate of 92%, evidencing the effectiveness of our case management solution. • Alert Management. Local BI staff will provide proactive alert management of priority violations by contacting the offender, troubleshooting possible equipment issues, investigating alerts and offender history in TotalAccess, and escalating issues to appropriate County staff. o 24-Hour Local Staff Support. Alert management will occur on a 24-hour basis, and local SI staff will be automatically paged when a violation is detected by the system . • Ongoing Contact with County Jails and Courts. BI understands that continual formal and informal communication with Weld County Sheriff's Office, Jails, and Courts are critical to successful supervision. BI will proactively report and communicate all case management information to appropriate County personnel Detailed information on BI's case management Standard Operating Procedures is provided in Section 4. 0—Technical Requirements and Service Specifications. Section 1 .3 Administrative and Account Support As a single source solution, BI is able to offer the County a highly comprehensive support structure. All BI departments are staffed by knowledgeable, tenured personnel that are very familiar with supporting electronic monitoring and case management programs. The County will benefit from a single source provider, eliminating the hassle and frustration of working with multiple subcontractors or third-party call centers to effectively meet program requirements. As detailed in Figure 10—Administrative and Account Support, the County will be supported by several key departments, all accustomed to effectively supporting electronic monitoring programs across the nation. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 12 Tel: 303.218.1000 • Fax: 303.218.1250 • ww.bi.com w S BI """""'I RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GQ® Group Company Alternative Programs GEO Community Services BI Incorporated I Department Equipment Monitoring Operations Customer Business On Site Case Manufacturing Support Business Services Development Support Management Services 4. D r 24 Hour Troubleshconng, In Bit Programmatic 9 Offices Delivery, Repot votang, Bang Operating and Mantenance Customer Support and RMA Processing ^ Implementation� rpp<xt throughout Colorado Technical Assistant Contract Iranng C.urncukan Fulfilment _ Deve4ocinent and Implementation Quality Assurance Figure 10. Administrative and Account Support Equipment Manufacturing Unlike resellers or vendors that BI is the OEM of all proposed equipment, which is manufactured in subcontract manufacturing processes, BI's ISO 9001 :2008-certified facility in Boulder, Colorado. BI is ISO B/ maintains direct, stringent control and quality standards for all proposed 9001 :2008-certified for product design, testing, manufacture, sales, electronic monitoring equipment. service, support, and monitoring. Other vendors typically do not meet this level of certification. In addition, BI will maintain, repair, and replace all equipment. BI will be responsible for all costs associated with equipment maintenance, including shipping to and from Bl's manufacturing facility and providing officers with a sufficient supply of consumables and accessories. BI's equipment maintenance and repair processes are prompt, subjected to vigorous quality standards, undergo regular internal and external audits, and are manufactured and serviced with a philosophy of continual improvement. Monitoring Operations Support The BI Monitoring Operations Department is responsible for providing continuous monitoring support for our customers. Monitoring Specialists are physically present within BI's Monitoring Operations center on a 24/7/365 basis to provide support for a variety of monitoring topics, including technical , customer support, and programmatic inquiries. The Monitoring Services Specialists aid thousands of supervisory personnel from hundreds of agencies across the nation with alert interpretation, equipment troubleshooting, installation and removal activities, and many other critical functions necessary to effectively run an electronic monitoring program . Training Department. The BI Training Department works with the Sales Department to develop customer specific training agendas for our monitoring equipment, software, and overall program management. In addition to initial and on-going training for County personnel, the Training Department provides new hire training, certification, and periodic equipment and software re-training for BI employees. The BI Training Department is based out of our Monitoring Operations facility. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 13 Tel: 303.218.1000 • Fax: 303.218.1250 • ww.bi.com w B' 111"„"„1 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a cos Group Company Alternative Programs Customer Business Services BI's Customer Business Services department provides administrative support for equipment order placement, BI understands the complexities of the billing product processes associated with County funded and servicing. and customer invoicing. offender funded programs, and we have Standard Representatives coordinate timely shipments and Operating Procedures in place to mitigate the risks of returns, resolve customer billing inquiries, provide cost inaccurate or delayed invoices. estimates, and status reports for returned or repaired items. Business Development Support The County's Account Management team will be responsible for providing electronic monitoring technologies and supervision services to support the electronic monitoring program. Account Executives will maintain close contact with County representatives that operate both the EHM and Work Release programs to ensure the fulfillment of contract requirements and overall program expectations. BI Account Management personnel will make on-site visits as necessary, conduct customized trainings, review program performance, and design and implement approved program changes. Onsite Case Management Services BI will continue to provide onsite case management services as detailed throughout this proposal. Case management and regular interactions with offenders participating in the EHM program is critical to achieve County objectives of freeing up space in correctional facilities, reducing recidivism rates, and implementing cost effective alternative to incarceration programs. I 4 4 81 Incorporated • 6400 Lookout Road • Boulder, CO 80301 14 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com S RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a see Group Company Alternative Programs Section 2.0—Installation Requirements ( RFP Section 1 . H ) Turnkey Installation The successful firm shall be responsible for all costs associated with implementation of their proposed system, including purchase of equipment, installation, service, maintenance and necessary training. The Weld County Sheriff's Office shall have no responsibility for any costs associated with implementation of the successful firm 's proposed technologies, equipment and services. Based on our decades of experience in contracting with criminal _ justice agencies, BI is well equipped to offer a complete solution as a As the current provider of electronic single provider. Throughout BI's history, our focus has been on monitoring equipment and case quality equipment, responsive customer service, and prompt technical management services to the County, support. We understand the public safety concern of monitoring Bi's turnkey installation activities will be completely operational upon offenders within the community and the negative consequences that award, offering a continuity of can result from negligent resellers or vendors merely looking to turn a services no other vendor can provide. profit, without regard to the high-profile nature of a turnkey electronic monitoring solution. BI understands that the Weld County Sheriff's Office will have no responsibility for any costs associated with the implementation of BI's proposed technologies, equipment, and services. Throughout the installation process, BI will be responsible for all costs associated with implementing our proposed solution, including: • Purchase of Equipment. As the OEM of all proposed equipment, BI is uniquely positioned to provide the County with active and spare required devices upon contract award. In addition, BI has the ability to quickly manufacture equipment should the County's program experience growth. • Installation. BI currently has employees deployed in the field to continue to perform equipment installations on EHM program offenders. No other installation activities will need to be performed to implement the contract. • Service. BI will update our current Standard Operating Procedures as necessary to ensure that all contractual service requirements are documented and understood by staff supporting the EHM program . All services associated with implementation will be performed by BI staff familiar with the program , offering a continuity of service that no other vendor can provide. • Maintenance. BI will perform maintenance on equipment as necessary throughout the implementation process and the life of the contract. • Necessary Training. BI will train all County personnel as described in detail in Table 11— Training Curricula. BI will also train internal staff as appropriate to ensure personnel accurately understand the EHM and Work Release programs. One of the foundations of BI's offender funded programs is a full-service monitoring solution that relieves all cost from the County. BI has been operating offender funded programs since 1996. Today, BI provides fee collection services to hundreds of offenders in Colorado through our Greeley and 8 additional offices across the state. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 15 Tel: 303.218.1000 • Fax: 303.218.1250 • w .bi.com ww RFP # B1400187—Electronic Home Monitoring B! 111111111111 RFP County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Section 3.0—Service and Support Requirements ( RFP Section 1 . 1 ) The successful firm shall be responsible for support on a twenty-four (24) hour, seven (7) day per week basis. To provide 24-hour service and support from local and remote personnel—including remote programming, diagnostics, troubleshooting, and telephone support—BI will enact our established Staffing Plan. As the current provider of electronic monitoring equipment and case management services, BI has fully trained and deployed staff prepared to perform all aspects of the ensuing contract. BI's Staffing Plan is summarized in the figure below. Define Determine Recruit r Manage Train Retain Operational Staffing 3 and Hire Staff Staff Disciplinary Structure Needs Staff Actions J Figure 11. Staffing Plan 1. Define Operational Structure BI has a defined structure to support the County's EHM and Work Release programs at all levels, as demonstrated by Figure 12-81 Operational Structure. GEO Community Services Senior Vice President I BI Divisional Vice President Vice President of Operations Oversight and Leadership Personnel Director of National Regional Technology Sales Director National Technology Area Sales Manager Manager J Greeley/Northglenn Case Managers Business Program Manager Development Director dent Senvrces Specialists] On Site/Local � Lakewood/Aurora Case Managers 1. Personnel Account Program Manager Executive Covent Seances Speaalstsl Denver Case Managers Program Manager ❑ Work Release Cheat Services Speoalists�. Program Support - - ❑ Electronic Home Monitoring RuraVRemote Locations Case Managers 1 Program Support Program Manager Chem Services Speoalstsj Figure 12. BI Operational Structure BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 16 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI ,II""I„IJ RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Our organizational chain of command was designed to effectively Evaluation Metric manage the varying needs of the County's programs. For example, the B/ has established, trained, and EHM program is supported by onsite Program Managers, Case knowledgeable onsite staff to Managers, and Client Services Specialists—the staffing structure support the County's EHM Program. necessary to provide case management services on a state-wide basis. Alternatively, the Work Release program support structure is simplified, as County personnel are responsible for providing case management to Work Release offenders. In addition, BI's organizational structure provides Colorado-based staff and leadership to ensure the EHM and Work Release programs are in compliance with contractual requirements and the County's objectives are fulfilled. 2. Determine Staffing Needs BI regularly monitors inbound and outbound call volume to our Monitoring Operations center and requested installations, removals, service requests, and deactivations. Monitoring Operations reviews this data on a regular basis, and uses these metrics to determine a staffing plan appropriate to the needs of the program . In addition, BI monitors offenders assigned to the EHM program and the types of case management service to be provided to offenders. Our Staffing Plan includes the flexibility to adjust staffing levels based on changes in offender population levels. 3. Recruit and Hire Staff BI recruits employees through all major online forums, rewards employees through referral programs, and participates in military and diversity hiring initiatives. As part of our recruitment process, we: • Evaluate candidates to ensure they are U. S. citizens Many B/ staff members located in the Greeley" and have lived in the United States for at minimum office are natives of Weld County and are three of the last five years. dedicated to the success of the program in an effort to increase community safety. This • Provide detailed job requirements and working dedication and support will reassure the environment information to employees to ensure they County that the program be executed in a consistent manner and BI staff will understand fully understand the position responsibilities and new programmatic requirements. contractual requirements. • Use behavioral interviewing techniques to ensure we hire the strongest candidates. Behavior interviews request candidates to describe how they have reacted in various situations, emphasizing their life experiences and past behaviors. This interviewing technique is used to predict future behavior versus relying on the candidates' self-assessments. • Use an independent employment-screening agency to conduct background investigations; administer pre-employment drug screens; and check FBI , state, county criminal records, motor vehicle records, and central registries. In addition, BI is fully compliant with RFP Section 4. Successful Bidder Hiring Practices. 4. Train Staff BI maintains a comprehensive certification and training program for all staff supporting the Work Release and EHM programs. Security and confidentiality of program and offender data is a key component of training, as well as the importance of treating offenders with care, dignity, and respect to encourage behavior reform. As the current provider of electronic monitoring equipment and case management services to the County, all BI staff are experienced in supporting the EHM and Work Release programs. In addition, County Jail and Sheriff personnel are already trained and experienced with BI equipment and services. Many County personnel have received highly responsive, ongoing, and customized training on BI's systems throughout the last contract term . BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 17 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com „ ,I RFP # B1400187—Electronic Home Monitoring B1 Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs 5. Retain Staff BI's policies promote a positive work environment and open communication. All employees are treated with dignity and respect, and BI offers extensive advancement opportunities throughout our organization. We offer several benefits to encourage employee retention, including competitive salaries and generous benefit packages; a positive culture, opportunities for career growth, and employee recognition programs; emerging leader programs, mentorship program , and ongoing manager training; and succession planning that provides a career path for employees. 6. Manage Disciplinary Actions and Removals. BI mitigates the risk of employee misconduct by utilizing behavioral interviewing techniques, panel interviews, pre-employment background screening, comprehensive and ongoing training, certification, mentoring, and clear and constant communication. BI uses a progressive disciplinary policy for non- disqualifying events, which includes verbal and written counseling up to and including termination. 24-Hour Support Capabilities By implementing BI's Staffing Plan, we are able to provide multiple layers of 24-hour, 7-day support to the County to ensure successful program operations, including: • The Work Release Program will be supported 24/7/365 by BI Monitoring Operations, including violation notifications, customer support, technical troubleshooting, and all other inquiries relating to the program . • The EHM Program will also be supported by BI Monitoring Operations in the manner described above. In addition, to provide effective case management services, Case Managers and Program Managers are on call 24/7/365 to investigate pre-determined, high priority violations. (A) Describe, in detail, your company's customer support and service programs. (B) Include local personnel, remote programming, diagnostics and trouble-shooting. (C) Describe how the proposed solutions gather data, how often, what information is gathered and how data is interpreted and reported. A. Customer Support and Service Programs BI will provide customer support and service through the BI • Monitoring Operations center. Monitoring Technical Support Specialists provide expert monitoring service and are the cornerstone of monitoring operations. Currently, BI's experienced 411. M-_ Monitoring Operations personnel monitor thousands of offenders nationwide. BI's Monitoring Operations center can be reached at any time for assistance with schedule changes, equipment questions, alert verifications, reporting assistance, and all other programmatic 0 • N.. -- needs or inquiries. If a Monitoring Technical Support Specialists cannot immediately answer a question or resolve an issue, they have 24/7/365 access toIP internal staff for assistance with telecommunications, networking, computer systems, training, billing, shipping, manufacturing, and Figure 13. Customer Suppo engineering. To ensure the highest level of customer care, BI and Service measures and tracks important call center performance indicators. Over the past year, BI's monitoring operations personnel have answered 98.38% of all calls within 60 seconds, with an average answer time of 2.8 seconds. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 18 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI 'IIIIIIII,I' RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a see Group Company Alternative Programs B. Local Personnel, Remote Programming, Diagnostics, and Troubleshooting BI understands that supporting every level of the Work Release and EHM programs is critical to achieving County objectives, reducing recidivism , and supporting offender rehabilitation. To accommodate the County's service and support requirements, BI will provide local personnel, remote programming, equipment diagnostics, and troubleshooting services. Local Support and Management Personnel As detailed in Figure 12—B1 Operational Structure, BI 's organizational structure includes local support at multiple levels within the company. BI currently operates 9 offices throughout the state of Colorado that are staffed with Program Managers, Case Managers, and Client Service e- a Specialists. These individuals are not only trained on _ S effective ways to encourage and support offender • compliance, but also the appropriate manner in which to engage County personnel regarding overall program success. In addition, as a Colorado-based company, the County will be supported by oversight and management personnel located in Boulder. This leadership team is available to support the program and provide onsite Figure 14. Local Staff Support assistance in short timeframes. Diverse and Knowledgeable Staff. BI offices will remain committed to diversity in order to provide offenders with impactful and appropriate support throughout their involvement in the EHM program . BI's on-site staff live in the communities where they work and have a personal stake in the safety of the community. As described in detail in our Staffing Plan, BI will recruit Bl's Colorado-based offices, qualified, local personnel on an as needed basis. These BI staff including the Greeley office, members will reflect the demographics of the offender populations in the employ bilingual Substance Abuse County's EHM program . Therapists, Case Managers, and front-desk staff to address the unique needs of each offender If given the privilege to continue working with Weld County, BI will referred to the program. support the County's Work Release and supervision programs from our established BI Greeley office. The current staff at the BI Greeley office is highly qualified, bilingual , experienced in providing electronic monitoring services, and have developed professional relationships with personnel from the Weld County Sheriff's Office. Specific qualifications of local management staff is summarized below. Laurent Lepoutre, Business Development Director Laurent Lepoutre joined BI in 2000 as Manager of Reentry Business Development. In August 2005, Mr. Lepoutre was promoted to his current position in which he is responsible for all business development for several Western states. He began his career in criminal justice working as a corrections officer in a high security youth detention center. He then worked as a criminal justice consultant, training probation and parole professionals throughout the U.S. on how to classify offenders using risk assessment tools. With Masters' degrees in Criminology and Business Administration, Mr. Lepoutre complements his hands- on work in criminal justice with theoretical and business training. His areas of expertise include design, management and implementation of offender supervision and treatment programs; use of electronic monitoring tools to enhance programming; and use of risk assessment tools to improve results in offender programs. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 19 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com I RFP # B1400187—Electronic Home Monitoring B� I1111111111Weld County, Colorado Sheriff's Office a GQO Group Company Alternative Programs Joe Johnson, Account Executive Joe Johnson began his career in Sales in the 1980s, where he worked as both a Regional Sales Manager and a Financial Securities Broker. In 1992 , he became Vice President of Operations at Workenders, where he oversaw purchasing, distributions, and staff training. He brought this extensive sales experience to the BI team in 2004, when he started in the Customer Business Services Department. As a Customer Business Services representative, Mr. Johnson worked closely with BI customers across the country to assist with billing, inventory, and equipment order needs. This experience provided him with a comprehensive understanding of the day-to-day responsibilities of officers and agencies in the .;,ff corrections industry. In his current position, Mr. Johnson is responsible for account : IV` ci support and business development in the Rocky Mountain region. •., , Tiffini Henville, Program Manager Tiffini Henville began her career in the criminal justice marketplace in 2002 by providing rehabilitation support such as drug and alcohol treatment, and outpatient transition services to juvenile participants and families. Ms. Henville continued to provide youth services and treatment as a Youth Services Counselor for the Platte11Pike Valley Youth Services Center. During this time, Ms. Henville had the responsibility ;# of supervising and training staff, responding to crisis situations, and providing or' l as individual and group counseling to program participants. In May 2008, Ms. Henville joined BI as a Substance Abuse Therapist, and today she acts as the Greeley/Northglenn Program Manager currently supporting the County's EHM program . In addition to her extensive experience in offender and juvenile rehabilitation, Ms. Henville holds a Bachelor's degree in Fine Arts, is a Certified Colorado Addictions Counselor (Level III), is certified in Moral Recognition Therapy, and maintains a membership with the National Association of Drug Court Professionals. Remote Programming BI's proposed electronic monitoring equipment can be remotely programmed through TotalAccess. Examples of remote programming include: • Changing the GPS collection rates and reporting frequencies of the ExacuTrack One device. • Altering, inactivating, and adding RF curfew scheduled to the HomeGuard 200, HomeGuard 206, and TAD units. • Modifying random and predetermined inbound/outbound call schedules of VoicelD. Equipment Diagnostics All BI equipment performs detailed self-diagnostics to aid BI manufacturing and engineer personnel in troubleshooting equipment issues and testing product functionality. Examples of equipment diagnostics include: • The ExacuTrack One includes a Loss of GPS Signal diagnosis capability. When the tracking unit loses GPS, it will attempt to reacquire the signal for up to three minutes. If the unit is unable to re- acquire the signal by the end of three minutes, the device will record and send a "No GPS" message to the central monitoring computer stamped with the date and time the signal was lost. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 20 Tel: 303.218.1000 • Fax: 303.218.1250 • ww .bi.com w SI '111„1111M RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs • The HomeGuard 200 and 206 receivers and transmitter include a Low Battery Notification diagnosis capability. The receiver sends a "Receiver Low Battery" or "Transmitter Low Battery" message to the central monitoring computer when a battery has 25% of battery life remaining. • The TAD HomeBase has Data Link Lost diagnostic capability. When the communication between the receiver and central monitoring computer is interrupted, the receiver records a "Data Link Lost" message. Upon cellular or landline connectivity, the unit communicates all stored monitoring information to the central monitoring computer. In addition, County personnel will receive remote diagnostic troubleshooting support from BI Monitoring Operations, including alert information and equipment troubleshooting. Troubleshooting BI will provide troubleshooting to the Work Release and EHM programs through our 24/7/367 Monitoring Operations center. County personnel can call Monitoring Operations, toll-free and receive equipment and software troubleshooting assistance from knowledgeable, tenured personnel. The Monitoring Operations center has established troubleshooting escalation process to ensure that all potential issues are resolved. In addition, EHM program personnel can call local program staff to receive troubleshooting support. C. Gathering, Interpreting, and Reporting Data BI's electronic monitoring solutions gathers several types of data a variety of ways, as described in detail in Table 4—Equipment Data Collection and Reporting. Table 4. Equipment Data Collection and Reporting Product Data Collected / Method Frequency Reported GPS location points / detecting GPS In accordance with County satellites for location data designated monitoring level ;active/passive) or upon violation. ' Tamper activities / strap, motion, Immediately upon occurrence and and GPS jamming sensors detection. Charging and power events / electronic fuel gauge power Upon low battery, battery charged, Via CDMA ExacuTrack One or power loss occurrence. detection technology cellular networks. Location detection technology used In accordance with County to locate offender / AFLT or GPS designated monitoring level technologies (active/passive) or upon violation. ' Cellular coverage availability / Upon restoration of cellular Cellular signal detection and communication technologies coverage. Curfew monitoring information In accordance with County- including "Enter" and "Leave" designated callback intervals Landline events / Transmitting and receiving (between 14 minutes and 24 connectivity (HomeGuard RF signals hours) or upon violation. 200) Tamper attempts / Strap, proximity, Upon occurrence or when the HomeGuard 200 motion (HomeGuard 206), and transmitter enters the range of the and 206 photo optic sensors receiver. or Phone line availability (HomeGuard CDMA cellular 200) or cellular network connectivity Upon landline disconnection or network (HomeGuard 206) / Cellular and landline detection and availability cellular network unavailability. (HomeGuard technologies 206) 1 Please see Section 6.0—Detailed Pricing Information (RFP Section 1.F) for specific data collection and reporting frequencies. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 21 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI ,111," „ RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GQ® Group Company Alternative Programs Table 4. Equipment Data Collection and Reporting Product Data Collected / Method Frequency Reported The TAD collects a sample of offender perspiration every minute Alcohol detection events / Fuel and averages samples every five minutes. The HomeBase grade alcohol detection module communicates alcohol violations upon occurrence when in range of the TAD. - Landline Curfew monitoring information In accordance with County- connectivity including "Enter" and "Leave" designated callback intervals (HomeBas 105) TAD, HomeBase events / Transmitting and receiving (between 14 minutes and 24 105 and 110 RF signals hours) or upon violation. or Tamper attempts / Temperature, CDMA cellular proximity, debris buildup, skin Upon occurrence when the TAD is network conductivity, strap, motion, and in range of the HomeBase. (HomeBase 110) water sensors. Phone line availability (HomeBase 105) or cellular network connectivity Upon landline disconnection or (HomeBase 110) / Cellular and cellular network unavailability. landline detection and availability technologies Biometric voice data / Offender call During offender enrollment. in enrollment Schedule adherence / Offender Dependent upon when the offender calls into the system or Landline or VoicelD incoming calls or system generated when the system generates an cellular phone outbound calls outbound call. Incoming phone number / Phone Every time an offender places an number verification technology incoming call to the system. All monitoring and offender data / Dependent upon the technology TotalAccess Landline or cellular communication type and County designated Dependent upon with all field units frequency preferences as technology type described above. Users can access all monitoring data via TotalAccess on a 24/7 basis through any web-enabled device. Through the comprehensive TotalAccess reporting functionality, users can run a wide variety of reports, including alert summaries, offender profile information, officer interaction with resolving alerts, and offender/equipment summaries. BI will provide assistance with data interpretation upon request through the Monitoring Operations center. County personnel can request data interpretation assistance via phone or email on a 24-hour basis. In addition to collecting and reporting electronic monitoring data, BI will provide detailed information regarding case management activities of offenders enrolled in the EHM program . Case management information, including violation, case notes, fee collection activities, drug testing results, offender profile information, and all other relevant information is captured in an offender's electronic case file. All information is entered and stored in an internal case management database. BI will provide regular reporting regarding case management activities and offender progress in the EHM program on a daily, weekly, monthly, and upon request basis. During the term of any contract awarded as a result of the RFP, the successful firm agrees to provide support to diagnose problems, determine proper solutions and provide: BI will provide support to diagnose problems and determine proper solutions throughout the life of the contract. Bl's ability to diagnose and troubleshoot issues is discussed in detail on page 20. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 22 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI "111111„11 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs 1. The implementation of any required solutions, changes, modifications, updates or other services which are necessary to allow the software, hardware and any other vendor provided equipment to perform in accordance with the specifications as set forth in the RFP. BI's software, hardware, and all other provided equipment performs in accordance with all RFP requirements and specifications set for in solicitation documents. BI will work with the County to develop and implement other solutions, changes, modifications, updates, or other services as appropriate. 2. Upgrade the software and/or hardware to its required performance standards as required in the RFP. All software and hardware meets all required performance standards as required in the RFP. Telephone support shall be available to accept calls twenty-four (24) hours a day, seven (7) days a week. BI's Monitoring Operations center is available to accept calls from officers and other County personnel 24-hours a day, 7 days a week. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 23 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 51 111111111111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a see Group Company Alternative Programs Section 4. 0—Technical Requirements and Service Specifications ( RFP Section 1 .J) Proposed systems shall provide as a minimum the following features: 1. (A) "State of the Art" equipment and web based monitoring systems (B) with offsite host/central processor and (C) multilevel password security access. A. State-Of-The-Art Equipment and Web-Based Monitoring Systems BI designs, manufactures, tests, deploys, maintains, and upgrades all equipment and systems on a regular basis to ensure our solutions are innovative and state-of-the art. BI is continually refreshing and improving our hardware and web-based monitoring system , TotalAccess, to stay current with relevant technology and industry innovations. All hardware and software upgrades will be provided to the County at no cost. Please see Figure 2—BI's Programmatic Offering for additional information. B. Offsite Host/Central Processor •i. • -- BI's central monitoring host computer system/central h S. processor will not reside onsite at the County's ,-� locations. Alternatively, BI's primary host/central ! f—_ �""'yt 14-01 processor resides at our corporate headquarters in 1 Boulder, Colorado. Real-time data replication takes place at our headquarters in Boulder, and the data is • .---� replicated again to another backup server in Anderson, Indiana. In 2013, BI maintained an uptime of 99.98%. Figure 15. Geographic Redundancy C. Multilevel Password Security Access To provide the County with multiple layers of control over who can access and alter data, TotalAcces uses multilevel password security access, including: 1 . Agency Administrators edit the agency profile, as necessary, after initial setup. The Agen4 Administrator can perform the following tasks: o Complete initial setup of officers; enter and manage users; and enter login, personal, and contact information for each officer. o Complete initial setup of agency-level settings, such as Master Inclusion Zones and Group Zones. o Monitor and manage inventory. An Agency Administrator can view the County's equipment inventory and transfer equipment to various departments within the County. o Set up and manage contact lists. o Set default settings for alert notifications. o Transfer offenders to specific departments and/or officers. 2. Officer Level Users can perform the following tasks: o Set up offenders. o Monitor offenders. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 24 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B' ,",,,,, RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a SOS Group Company Alternative Programs o Create offender-level zones and schedules. o Configure individual defaults according to the officer's profile. o Transfer offenders to specific departments and/or officers 3. Officer Read Only Users can access and view program and offender data without altering any information in the system . 2. All proposed systems shall provide capability to, on a real time basis, monitor, record, store and retrieve offender compliance data and must report tampering, zone crossing and schedule alerts. All records must be stored on-line for the entire contract term with the option to archive to digital storage media at the conclusion of contract. Alternate proposals of archive storage will not be acceptable. BI's proposed systems provide all required offender compliance data capabilities, including: • Monitor Offender Compliance. All proposed equipment is designed to monitor offender compliance, including: o The ExacuTrack One monitors offender compliance with location restrictions and curfew mandates via GPS technology. o The HomeGuard system monitors offender compliance with schedule restriction and in- home curfew requirements. o The TAD monitors offender compliance with alcohol restrictions and curfew mandates. o VoicelD monitors offender compliance with scheduled and random inbound/outbound calls to verify offender location. In addition, local BI staff monitor offender compliance with EHM program mandates through case management services, including a detailed orientation process, electronic monitoring services, and regular office visits. • Record Offender Compliance. All proposed electronic monitoring solutions record offender compliance and violations, both on-board the units and within TotalAccess. Events, alerts and violations are date and time stamped upon occurrence and upon receipt from the central monitoring computer. Staff will also document and record EHM program offender compliance in the offender's case file. • Store and Retrieve Offender Compliance Data. All electronic monitoring offender compliance data is stored within TotalAccess, and is available for retrieval from by authorized users from any web-enabled device. BI will store EHM program offender compliance data in our internal case management system , and BI will provide daily, weekly, and monthly offender compliance data reports for the County as required and requested. BI will report all program infractions and violations to County-designated personnel, including tamper activities, zone crossing occurrences, and schedule violations for all proposed electronic monitoring solutions. The central computer will automatically send predetermined officers a violation notification by email, text, and/or fax when field equipment notifies the monitoring computer system of a violation. Notifications can be sent via multiple methods, can be sent to more than one person simultaneously, and can even be delayed by event pairing. BI will store all offender compliance data online for the entire contract term and will provide the option to archive data to digital storage media at the conclusion of contract. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 25 Tel: 303.218.1000 • Fax: 303.218.1250 • ww.bi.com w RFP # B1400187—Electronic Home Monitoring 8/ ,,,,",""' Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs 3. Local staff to provide client support for installs, de-installs and to manage client compliance is required. BI's Colorado-based Program Managers, Case Managers, and Client Service Specialists will provide a variety of support services to ensure offenders' j successful completion of the program . Built on a foundation of evidence-based practices, BI staff will 44 guide offenders to successful completion through ' effective case management, compliance reporting, 1, rewards and intermediate sanctions, and effectiveIIP communication with the Weld County Alternative Programs Unit. BI has established Standard Operating Procedures to Figure 16. Case Management Services manage EHM program offender compliance, including installations and de-installations, as detailed in Figure 17—EHM Offender Compliance Process. BI will continue to maintain written policies and procedures outlining all case management services, including orientation, installation services, data entry, compliance monitoring, intermediate sanctions, office visits, drug screens, mandatory reporting, inventory control, support services, and all other facets of the EHM program . As a malleable and flexible program , BI will customize our support structure to meet evolving County needs, requirements, or objectives. Program Program Potential Entry Facets Program Outcomes Orientation. Enrollment Office 24-hour Successful Completion/ Mimmus Judgment and Pl Document Received Equipment Installation Visits Supervision _ Equipment De-installation IS I Inventory 1 Drug Sanctions Alcohol Infraction or Regression/ Management Screens Events & Alerts ` Equipment De-Installation jEscape or Abscond • Figure 17. EHM Offender Compliance Process Program Entry Standard Operating Procedures BI will actively work with County Jails and Courts to proactively receive Mittimus Judgment (Mitt) Documents. Local BI staff will travel from the Greeley BI office to the County court and retrieve Mitt Documents on a daily basis. In addition, BI will contact County Jails on a regular basis to prepare for Mitt Document EHM B1 will perform orientation at the County's program enrollments. Upon receipt of the Mitt Document, BI will Work Release Facility. During perform offender orientation and enrollment, on a daily basis, at orientation, offenders will provide all the necessary information for B/ staff t the County's Work Release facility. Specific orientation and o enroll the offender in the electronic enrollment procedures include: monitoring system. Offenders will receive a copy of their authorized schedule to 1 . Prior to performing orientation and enrollment, BI staff will support curfew compliance. actively monitor and evaluate inventory levels to ensure all necessary equipment is available. 81 Incorporated • 6400 Lookout Road • Boulder, CO 80301 26 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com MEP BI 'I„I,II,I' RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GQ® Group Company Alternative Programs 2. BI will provide case management and supervision documents to offenders during program enrollment, including: a. Intake packets and handbooks in English and Spanish . b. TAD agreements, when applicable. c. Employment verification and job seeking forms. d. Contact sheets. e. Electronic monitoring operating instructions. BI will ensure that offenders complete all required documentation and forms. 81 has developed Standard Operating Procedures 3. Case Managers will install equipment on that have proven to successfully increase and offenders, when appropriate. support offender program compliance. Throughout the last contract term, these procedures have been 4. Offenders will be required to view an EHM proven to provide excellent outcomes in supporting program specific-orientation video in English and ongoing community safety, ensuring offenders Spanish. The orientation video will clearly outline remain compliant with Weld County programmatic all programmatic and compliance requirements. mandates, and providing offenders with a smooth 5. BI will enroll all offenders in TotalAccess, including transition back into the community. recording equipment serial numbers and offender profile information. 6. Each offender will meet with a Case Manager. Specific orientation and enrollment activities performed during this meeting include: a. Create the offender's schedule, zone restrictions, and other monitoring parameters in TotalAccess. b. Schedule the next mandatory office visit for the offender. c. Perform an initial drug screen. d. Explain electronic monitoring equipment operation and offender responsibilities. 7. The Case Manager will record all applicable case notes regarding the enrollment and orientation process. 8. Transfer offenders to an alternate BI office if appropriate and convenient for the offender. Program Facet Standard Operating Procedures BI will enact Standard Operating Procedures for all EHM offenders throughout their participation in the program , including: 1 . Conducting weekly office visits that consist of: a. Collecting location verification documentation from offenders, including documents proving the offender reported to work or professional appointments as scheduled. i. Case Managers will compare location verification documents to mandated schedules in TotalAccess and identify discrepancies. ii. Case Managers may also directly contact employers for location verification. b. Case Managers will review and discuss alerts with the offender and implement intermediate sanctions when appropriate. c. The offender may request schedule BI staff will treat offenders with dignity and respect to modifications for the upcoming week. promote a prosocial environment. During each case Modifications will be approved or rejected in management meeting, Case Managers will accordance with County EHM program communicate with offenders using motivational requirements. interviewing techniques to positively change attitude while promoting respect and accountability. Our d. BI will collect fees from offenders. evidence-based approach also includes providing e. The Case Manager will inspect electronic swift responses and consequences to program monitoring equipment for signs of tamper violations and incorporating intermediate sanctions activities or unit damage. for offender non-compliance. f. All office visit activities will be recorded and reported in the offender's case file. 2. Implementing intermediate sanctions in response to programmatic violations. All sanction activities will be approved by the County. Examples of sanctions include: BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 27 Tel: 303.218.1000 • Fax: 303.218.1250 • ww.bi.com w RFP # B1400187—Electronic Home Monitoring B� ,�,,,,,,�" Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs a. Verbal warnings and offender handbook review. b. Lockdown days. c. Increased office visits or daily check-ins. d. Drug screening. Sanctions depend on the severity of the violation, and all sanction activities will be documented in the offender's case file. Potential Program Outcome Standard Operating Procedures BI has established Standard Operating Procedures for all EHM program outcomes, including: 1 . Successful program completion procedures include: a. BI staff will check that there are no outstanding B! staff will investigate and verify possible warrants for the offender prior to release. violations, including, but not limited to, electronic b. BI will collect all electronic monitoring curfew monitoring violations, failing to appear at a case management meeting, unauthorized equipment from the offender. absence from residence, or missing a drug test c. Case Managers will obtain all remaining fees For program violations, staff will notify the from the offender, when applicable. County according to predefined alert procedures. d. BI will document all release activities in the offender's case file. 2. Infraction and regression procedures include: a. The Case Manager will review infractions and regressions with the appropriate BI Program Manager to ensure the violation constitutes incarceration. b. The Case Manager will create a report detailing the infraction or regression. The report will include all supporting documentation related to the incident, including drug test results and electronic monitoring reports. c. BI will forward the infraction/regression report to County Jail leadership. The County will confirm or deny that the offender should be incarcerated. Should the infraction/regression be confirmed by the County, BI will work with the County to determine the most effective, low risk manner to arrest the offender. i. In the majority of infraction and regression cases, the BI Case manager will contact the offender and schedule a same-day office visit. County Law enforcement individuals will be present at the BI office to apprehend the offender. ii. BI staff will remove electronic monitoring equipment from the offender prior to incarceration. d. All regression, infraction, and arrest activities are documented in the offender's case file. 3. Escape/abscond procedures will be enacted when BI has lost reasonable contact with the offender, including: o No contact or location information from any of the offender's identified contacts, including Since January 2013, only 8% of offenders contacts and employment enrolled in the EHM program did not personal successfully complete the program. verification contacts. o Extended periods of electronic monitoring absence, such as missed callbacks, unauthorized leaves, or ExacuTrack One "No Motion" events. O No successful contact with the offender after BI staff conducts a home visit. a. BI will create an Infraction Report that clearly communicates escape/abscond activitie4. The Infraction Report will include all supporting documentation and evidence of the offender's noncompliance. b. BI will distribute the report to all appropriate County personnel, including Deputies, Work Release Program staff, Disciplinary Officers, and County Jails. c. Case Managers and Program Managers will provide additional documentation and assistance to locate the offender as required or requested. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 28 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com Si' ""I"""' RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GC3® Group Company Alternative Programs 4. All systems shall be capable of producing detailed and summary reports which provide correct and accurate equipment and client management detail. Reports must be available on-site. Electronic Monitoring Reporting Capabilities TotalAccess includes numerous predefined reports that provide frequently needed, accurate equipment and offender management information. Users can run reports at any time and schedule reports for automatic delivery by email or fax at specified intervals. All reports can be exported as PDFs, Word documents, or Excel spreadsheets. Most reports take less than a minute to run, and users can save reports to a hard drive or email them with the click of a button. SI's TotalAccess predefined reports cover three general areas: Monitoring reports provide information about offender movement, alerts and events, and equipment status such as battery charge. 8/ 111111111111 Alert Detail ReportReport Date 09'20'20130746 a GO®Group company 09/19/2013 00:00 - 09/19/2013 23:59 Agency: Weld County, Colorado Sheriff's Office Officer Name: Smith, John V1414 County: Weld SAM Alert Number: 127088980 Alert Event Type: Did Not Enter Client Name: Jackson, Robert Alert Event Time: 09/19/2013 09:30 Case Number: OA236388 Alert Received Time: 09/19/2013 09:35 Client Address: 640 Pine Rd Alert Closed Time: Boulder, CO 80301 Alert Duration (mins): Client Phone: (303) 222-2222 Alert Actions Action Date Action Result Comment Destination Alert Closed 09/19/2013 09:36 Email Officer Email sent Email sent to Smith, John at John. john.smith@weldco.com smith@nalps.com 09/19/2013 0938 Email Officer Pager Email sent Page sent to Smith, John at Js paging@weldco corn is paging@ncdps.com 09/19/2013 09:40 Email Officer Email sent Email sent to Anderson, Chris at chns anderson@weldco corn chns.anderson@ncdps.com J Figure 18. Alert Detail Report BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 29 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com RFP # 81400187—Electronic Home Monitoring 81/ I1111111111 RFP County, Colorado Sheriff's Office a Gee Group Company Alternative Programs Equipment reports help the County manage inventory. B/ 111111111111 Report Date 0&04'2013 06 45 a GOO Group Company' Device History Report Agency: Weld County, Colorado Sheriff's Office Officer Name: Smith. John q Serial U Status Client Name Agency Calibration Due Comment Owned Changed By Change Date Effective Date 1115586 A Walker, Thomas WCSO N Smith, John 03/10/2014 12:35 03/10/2014 12.35 1115566 E Jackson, Robert WCSO N Smith, John 03/10/2014 10:39 03/10/2014 10:39 1115566 I WCSO N Smith, John 07/10/2013 10:08 07/10/2013 10:08 1115586 A WCSO N Smith,John 01/13/2011 15:20 01/13/2011 15:20 1115566 E Anderson, Jane WCSO N Smith, John 01/13/2100 13:31 01/1312100 13:31 1115566 I WCSO N Smith, John 01/13/2100 13:30 01/13/2100 13:30 \ " Figure 19. Device History Report Statistical reports provide statistical summaries and snapshots of program data within specified timeframes. 8/ 1111111111111 Caseload Profile Report Report Daze 09/24:20130746 a Geo Group Company' Agency: Weld County, Colorado Sheriff's Office Officer Name: Smith, John 1 (303) 2,8-,000 siallPtillea Number of Clients: 5 End Date Base Tracking Beacons/ Cellular AMD Client Name Client ID Phone Start Date (estimate) Station Unit Transceivers Transmitter Unit Unit Anderson, Jane 25DCC3AR H (303)555-5555 01/10/2013 02/11/2014 N/A 1156541 N/A NA NiA N/A Brown, Don N/A N/A 07/10/2013 07/10/2014 7711188 N/A N/A 9456321 N/A N'A Garda, Joe N/A N/A 09/19/2013 N/A N/A N/A N/A NA N/A 402564 Jackson, Robert WA T(720) 841-4521 10/22/2012 N/A N/A 1121402 N/A NIA N/A N/A Williams, Mark N/A N/A 11/28/2011 01/31/2013 8515231 N/A N/A N/A N/A 9815261 2 Figure 20. Caseload Profile Report In addition, by remote access, authorized personnel can create their own customized reports by using the software's ad-hoc reporting capability. Users can customize reporting in the following means: 1 • Select the information fields to be included. • Add a visual representation of data, such as pie, bar, or line graphs. • Sort data. • Apply specific formatting. • Group data. 4 • Filter data. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 30 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com Eli 11111111M RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Case Management Reports BI will provide a monthly summary report detailing EHM program information. This report will include: • Offender name, equipment type, and case number. • County Division. • Days ordered and days completed. • Completion status, start date, and end date. • Amount charged to the offender, amount paid by the offender, and amount owed by the offender. 8/ 1111111111111 Weld County Electronic Home MonitoringReport Date: 10/03/201407:12 a Geo Group Company' Summary for September 2014 Agency: Weld County, Colorado Sheriff's Office )1 ill On A Equipment Case Days Days Completion Start End Client Client Name Type Number Division Ordered Completed Status Date Date Charged Paid Client Owes Jackson Robed RF 123456789 11 60 48 Successful 08,09/14 09126/14 TRANSFERRED Walker.Thomas ET1 -GPS 123456789 8 30 24 Successful 08,16/14 09'09/14 $240 00 $240.00 S- Anderson. Jane ET1 -GPS 123456789 6 60 48 Successful 07,16/14 09/12/14 $480.00 5480.00 $ - Holmes_Calvin ET1 .RF 123456789 6 60 42 Successful 08/07/14 09/17/14 $450 00 $450.00 $ . Kn ghl Bruce TAD Cell 123456789 6 180 50 Drugs S Alcohol 07/24/14 09/11/14 $650 00 5- $650 00 Whiter Donald RF 123456789 B 53 42 Successful 08/02/14 09/13/14 $378.00 $378.00 $- Jackson John RF 123456789 B 60 48 Successful 07/29/14 09,15/14 TRANSFERRED Roberts Andrew ET1 -RF 123456789 15 90 72 Successful 07/10/14 09/20/14 TRANSFERRED Brown. Lohta ET1 -GPS 123456789 B 59 47 Successful 0723/14 09x08/14 $470 00 $47000 $- Watson Mark RF 123456789 8 180 144 Successful 04/11/14 09/04/14 $1.314 00 51.314 00 $- Wilson Taylor RF 123456789 6 30 24 Successful 08/13/14 09,06114 TRANSFERRED DAYS ORDERED 862 DAYS SERVED 589 SUCCESSFUL. 10 UNSUCCESSFUL 1 TOTAL CLIENT CHARGES $3.982 00 TOTAL CLIENTS PAID $3.332.00 TOTAL DUE FROM CLIENTS: $650.00 Porto,1 / Figure 21. Case Management Report 5. Each vendor shall provide the county with their equipment procurement and return policies. BI will provide all equipment to the County in accordance with contractual requirements. BI's procurement policies are unique to each contract and agency, and procurement policies will be finalized during contract negotiations. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 31 Tel: 303.218.1000 • Fax: 303.218.1250 • ww .bi.com w BI 'O"'111'I RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a SOS Group Company Alternative Programs BI proposes a leasing agreement with County in which BI will be responsible for all equipment return activities, including maintenance and repairs. In addition, BI will be responsible for all costs associated with equipment maintenance, including shipping to and from BI's manufacturing facility and providing officers with a sufficient supply of consumables and accessories. As the OEM of all proposed equipment and software, BI can troubleshoot equipment issues immediately. BI's Standard Operating Procedure for equipment malfunctions and returns includes: 1 . If troubleshooting fails to correct the issue, a new monitoring unit is ordered immediately and delivered. minimizing disruption to both the officer and the offender. 2 . The officer receives a RMA number and Federal Express shipping details to send the faulty equipment back to BI for a thorough Failure Analysis. 3. When the equipment arrives at BI's manufacturing facility, the unit is subjected to a series of tests to determine the issue. 4. Diagnostic information is recorded in our database, and the information is communicated to the officer. Photographs visualizing equipment deficiency can also be provided, if applicable. a. The Failure Analysis database determines if the failure issue was an isolated incident or if the failure represents a larger systemic issue that needs immediate attention. b. The proper fix is instituted prior to the production of additional inventory. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 32 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B/ "II'I" RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs Section 5.0—Equipment (RFP Section 1 . K) As detailed in the Executive Summary, Section 1. 0—Project Information, and Attachment A—Detailed Information on Proposed Technology, BI is proposing a continuum of equipment to support the County's EHM and Work Release programs. Proposed equipment includes: • The ExacuTrack One single-piece GPS tracking unit that includes multiple location detection and tamper prevention technologies to accurate track offenders throughout Colorado communities. • The HomeGuard 200 and 206 RF monitoring devices that provide reliable in-home curfew monitoring by emitting and detecting RF signals. • The TAD continuous alcohol monitoring device that measures offender perspiration on a continual basis to determine if the offender is consuming alcohol. The TAD also provides RF curfew monitoring in an interoperable solution. 1. All equipment provided shall be completely operational at cutover. All proposed equipment is currently operational and will continue to be operational during cutover/implementation. In addition, the equipment proposed herein is in use by hundreds of correctional agencies across the nation . Current active usage levels include: As the current provider of • Approximately 23,700 ExacuTrack One units. electronic monitoring technology to the County, the risk of • More than 21 ,500 HomeGuard units. equipment being un-operational at • More than 2,800 TAD units. cutover is completely mitigated. 2. All equipment shall comply with FCC Rules and meet or exceed all applicable codes and standards for installation and service. All proposed equipment is FCC-certified and meets/exceeds applicable codes and standards. FCC certification numbers are provided in the table below. Table 5. FCC Compliance Product Functionality FCC Certification Number ExacuTrack One Single-piece GPS tracking unit TS5-6055M-ET300 Optional RF beacon TS5-EB300 HomeGuard 200 RF transmitter CSQHG200C and 206 RF receiver GN7USA-27502-MD-E Offender-worn continuous alcohol monitoring unit CSQTAD001 TAD Part 15: CSQHB100 Receiver Part 68: GN7MM01B HB-100 3. All systems proposed shall meet ADA standards. BI will work closely with the County to ensure that any offenders with disabilities are cared for and accurately monitored. All BI's systems were designed to remain compliant with ADA standards. BI has a history of effectively monitoring individuals with disabilities. 4. All monitoring equipment shall be tamperproof, shockproof, waterproof and be of a rugged design, suitable for use in a wide variety of community supervision applications including, but not limited to extreme cold and warm weather environments and being worn by clients working in heavy-duty construction trades. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 33 RFP # B1400187—Electronic Home Monitoring B� '�""u„' Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs All of Bl's equipment is exposed to and must pass in-house and third-party engineering design testing before release to ensure units perform reliably in extreme conditions, including heavy-duty construction trades and environments where temperature fluctuations are prevalent. BI equipment undergoes testing referred to as Highly Accelerated Life Testing (HALT), which exposes the devices to extremes in environment, shock, and vibration. Rugged and dependable, BI equipment meets the highest level of durability requirements. The ExacuTrack One, HomeGuard transmitter, and TAD designs incorporate durability testing that meets the following military standard requirements: • Shock Drop MIL-STD-810F , Method 516.5 Procedure IV. • Minimum Integrity Vibration MIL-STD-810F, Method 514.5. • Transportation Vibration MIL-STD-810F, Method 514.5, Table 514.5C-VI Composite. • Vehicle Vertical Axis. • Transportation Vibration MIL-STD-810F , Method 514.5, Table 514.5C-VII US Highway. • Truck Vertical Axis. • Dust IEC 60529, IP5X. Additional information about tamper resistance, shock resistance, waterproof, and extreme temperatures is provided in the table below. Table 6. Rugged and Durable Equipment Requirement ExacuTrack One HomeGuard TAD • Equipped with seven Equipped with strap, Equipped with case, tamper detection motion sensor, GPS proximity, non-commercial technologies, including Tamperproof jamming, and GPS frequency, strap, and temperature, proximity, shielding tamper random signal emission debris buildup, skin technologies. tamper technologies. conductivity, strap, motion, and water sensors. Shockproof and Rugged Exposed to and passed Exposed to and passed Exposed to and passed Design HALT testing. HALT testing. HALT testing. Waterproof up to three feet. With all CAM devices, submerging the unit for Waterproof Waterproof up to 15 feet. Up to 50 feet. extended periods of time can interfere with accurate alcohol sensing. Has an operating Transmitter has an Has an operating Extreme Weather operating temperature of temperature of 32° Environments temperature of 32° 32° Fahrenheit (F) to Fahrenheit (F) to Fahrenheit (F) to 122° F. 122° F. 122° F. For additional information on BI's proposed technologies, please reference Attachment A—Detailed Information on Proposed Technology. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 34 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee, Group Company Alternative Programs Section 6.0—Detailed Pricing Information ( RFP Section 1 . F) Based upon their programs, firms who submit a response to this Request for Proposal (RFP) shall provide a detailed pricing matrix for proposed equipment and monitoring solutions, allowing for maximum flexibility in program design and operations. To accommodate the Work Release and EHM program , BI has Evaluation Metric provided two separate pricing matrixes for proposed equipment and BI has provided complete and monitoring solutions. These matrixes evidence Bl's ability to provide comprehensive pricing for all the most flexible options in program design and operations. proposed equipment and services. BI understands that as the County's programs evolve and expand, the awarded vendor will need to adapt to changing County objectives, challenges, and mandates. To support this, BI has provided a variety of options and integrated supervision solutions that provide flexibility in program design and approach. As evidenced throughout this proposal, BI understands the evolving nature of the County's programs, and we have provided pricing for a variety of electronic monitoring, case management, compliance reporting, and treatment solutions. Work Release Program Pricing The Work Release program will be entirely County-funded and includes a continuum of electronic monitoring solutions supported by Bl's national Monitoring Operations center and staff based in our Boulder, Colorado Corporate Headquarters. In accordance with RFP specifications, BI understands that the County will maintain responsibility for the following aspects of the Work Release program : • Maintaining spare equipment inventory levels. • Conducting all compliance reporting activities. • Providing all aspects of case management activities. • Reviewing offender compliance data through TotalAccess. • Performing offender orientation and enrollment. • Performing all data entry and case file management. BI will be available on a 24/7/365 to support the County in successfully completing the above tasks, via toll free phone support through Monitoring Operations. In addition, the locality of BI's Corporate Headquarters provides us with the unique advantage of quickly responding to onsite training, program management, and other requests. Table 7. Work Release Program Pricing Solution Equipment/Service Daily Rate per Offender GPS Active Service Plan ExacuTrack One (Option 1 )2 Service level includes collecting a GPS point every minute, transmitting all $4.30 data every 12 hours, and immediate notification of zone violations GPS Active Service Plan ExacuTrack One (Option 2) Service level includes collecting a GPS point every minute, transmitting all $4.50 data every 60 minutes, and immediate notification of zone violations ExacuTrack One GPS Active Service Plan Service level includes collecting a GPS point every minute, transmitting all (Option 3) data every 60 minutes, using AFLT every 30 minutes should GPS be $4.50 unavailable, and immediate notification of zone violations 2 This is the current GPS service plan used by the agency. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 35 M ",","11,1 RFP # B1400187—Electronic Home Monitoring Weld Coun Colorado Sheriff's Office a Gee Group Company Alternative Programs Table 7. Work Release Program Pricing Daily Rate Solution Equipment/Service per Offenfender . ExacuTrack One GPS Passive Service Plan Service level includes collecting a GPS point every 3 minutes and $4.20 transmitting all data every 12 hours. RF Curfew Monitoring HomeGuard 200 $2.40 (Landline) RF Curfew Monitoring HomeGuard 206 $4. 10 (Cellular) TAD $6.86 Alcohol monitoring only with landline receiver TAD Transdermal Alcohol Alcohol monitoring with integrated RF curfew monitoring and $6.86 Monitoring landline receiver TAD Cellular HomeBase The two line items above will communicate with the central monitoring $1 .59 computer via cellular networks at this additional price Biometric Voice $0.39 VoicelD Verification per call Mobile Breath Alcohol SOBERLINK SL23 $6.65 Monitoring (Optional) The prices above are all inclusive of equipment maintenance, product shipping and delivery, 24/7 support, training, account management and support, implementation, and transition costs. EHM Program Pricing The EHM program will be entirely offender-funded. The offender-funded program model is highly cost effective and saves the County valuable resources and funds. BI will be responsible for all administrative duties and case management tasks associated with this program . Local BI staff will be responsible for the following case management activities: • Program enrollment, intake, and orientation. • Equipment installation. • Data entry and schedule management, including employment verification. • Regular, in-person office visits at BI locations throughout the state. • Compliance and outcome reporting. • Inventory management. • Implementing intermediate sanctions when appropriate. • Conducting residence verifications to deter potential absconders/escapees. • Equipment retrieval, removal, and de-installation. • Maintaining ongoing communications with Court, Jail, Sheriff, and other County personnel. • Proactively contacting offenders to encourage compliance. • Developing, updating, and distributing program related materials to offenders. • Initial and ongoing drug testing. 3 Detailed information on the SL2 solution is provided in Section 8.0—Options. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 36 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com • Bi '1„1"„M RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs • Offender fee collection. • 24-hour alert response and interpretation. BI will be available on a 24/7/365 to support the local BI staff in successfully completing the above tasks, via a toll free phone support through Monitoring Operations. In addition, the locality of BI's Corporate Headquarters provides us with the unique advantage of quickly responding to onsite training, program management, and other requests from local staff. Table 8. EHM Program Pricing Solution Equipment/Service Daily Rate per Offender ExacuTrack One GPS Active Service Plan Service level includes collecting a GPS point every minute, transmitting all $9.00 data every 30 minutes, and using AFLT every 30 minutes should GPS be unavailable ExacuTrack One GPS Passive Service Plan Service level includes collecting a GPS point every minute, and transmitting $9.00 all data every 12 hours RF Curfew Monitoring HomeGuard 200 $8.00 (Landline) RF Curfew Monitoring HomeGuard 206 $9.00 (Cellular) Transdermal Alcohol TAD (landline) $10.00 Monitoring (Landline ) Transdermal Alcohol and RF Curfew Monitoring TAD with RF (cellular) $13.00 (Cellular) Mobile Breath Alcohol SOBERLINK SL2 $10.00 Monitoring (Optional) Orientation Enrollment Fee $30.00 One-time fee Baseline Urinalysis $0.00 Drug Testing $15.00 Subsequent Urinalysis Upon occurrence Based upon their programs, firms who submit a response to this Request for Proposal (RFP) shall provide (A) detailed information on liability for loss or damage of equipment, (B) spares allowances and (C) accounting / billing processes for both agency and client pay programs and should include (D) collection strategies for pay non-payment of fees in client self pay programs. A. Liability for Lost and Damaged Equipment Work Release Program Liabilities The County will be responsible for mitigating the risks associated with offenders losing or damaging equipment. BI's proposed pricing includes an annual 5% lost and damaged allowance for all equipment types. Should the County exceed this 5% allowance, the agency will be charged as detailed in the table below. Table 9. Replacement Equipment Costs Equipment Replacement Cost Per Unit ExacuTrack One Tracker $1 ,550.00 ExacuTrack One Beacon $275.00 HomeGuard Transmitter $350.00 BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 37 BI RFP # B1400187—Electronic Home Monitoring "11111 Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Table 9. Replacement Equipment Costs Equipment Replacement Cost Per Unit HomeGuard 200 Receiver (Landline) $850.00 HomeGuard 206 Receiver (Cellular) $1 ,500.00 TAD Monitoring Unit $1 ,284.00 TAD Receiver (Landline) $1 ,284.00 TAD Receiver (Cellular) $2,215.43 SL2 $800.00 EHM Program Liabilities BI will be responsible for all costs associated with lost and damaged equipment. B. Spare Allowances BI will provide the following spare allowances for the County's programs: • The Work Release program will have 20% spare allowance. • EHM program staff will maintain appropriate spare levels to ensure that all orientations and enrollments are successfully completed. The County will not be charged for spares associated with the EHM program . C. Accounting and Billing Processes BI's Customer Business Services department will oversee all accounting and billing processes. Specific information about billing for the County's programs includes: • The County will receive a detailed invoice at the end of each month detailing the expenses incurred specific to the Work Release program . The invoice will include: o The invoice number. o The date the invoice was issued and the date payment is due. o The equipment type/service type and associated daily rate. o The quantity of equipment type/service type used. o The extended price of all equipment and services. o The total amount due. • BI will collect fees from offenders enrolled in the EHM program at regularly occurring office visits. The amount charged to the offender, the amount paid by the offender, and the amount owed by the offender will be reported to the County on a monthly basis. An example of this report is provided in Figure 21—Case Management Report. D. Offender Fee Collection BI will collect all offender fees during in-person meetings with the offender participating in the EHM program . Per RFP requirements, collecting offender fees is not in scope of the Work Release Program . Enrollment fees will be collected during orientation and equipment installation, and daily monitoring fees will be collected during prescheduled office visits. BI accepts all forms of payments from offenders, including cash, check, money order, and credit card. BI will report all payment activities, including BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 38 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI '111"„"'I RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs outstanding balances, to the County on a monthly basis. Offenders that have outstanding balances are referred to a collections agency. As detailed in Questions to Answers, published with the County's Addendum Z BI experienced a collection rate of approximately 66% during the last 12 months. BI's current contract with the County prohibits the contractor from citing an intermediate infraction due to non-payment. The County addressed this concern in Addendum 2, and BI looks forward to discussing other programmatic options with the County to encourage offender payments and increase the percentage of funds collected. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 39 RFP # B1400187—Electronic Home Monitoring B� 111111111 Weld County, Colorado Sheriff's Office a Get Group Company Alternative Programs Section 7.0—Implementation Timeline Bl's dedicated Weld County support team , Mr. Laurent Lepoutre, Ms. Tiffini Henville, and Mr. Joe Johnson will act as the County's assigned Project Managers for the implementation of Bl's program . Mr. Lepoutre and Mr. Johnson have extensive experience planning and completing implementation projects on time, as evidenced in Table 10—Implementation Experience below. Table 10. Implementation Experience Agency Transition Metrics Specific implementation activities include: Montana Department of • 35 officers trained on-site in in 5 days throughout 9 regions. Corrections • 90 clients transitioned to the ExacuTrack One over 14 days. Specific implementation activities include: Colorado Department • 200 officers trained on-site in 6 days throughout 20 offices in 4 regions. of Corrections • 1450 clients transitioned to the ExacuTrack One and HomeGuard over 5 days. Specific implementation activities include: Colorado State Judicial • 800 officers trained in 14 days in 22 different districts. • 200 clients transition to the ExacuTrack One and HomeGuard over 5 days. Specific implementation activities include: Arizona Office of the • 200 officers trained over 4 days throughout 5 regions. Courts • 280 clients transitioned to the ExacuTrack One over 5 days. Specific implementation activities include: Maricopa County • 10 officers trained in 7 days. Pretrial • 200 units transitioned in 7 days. As a current provider of electronic monitoring equipment and services to the EHM and Work Release programs, and with our corporate and manufacturing headquarters located in Colorado, BI is uniquely positioned to implement the programs with minimal disruption. BI LEvaluat _ ___will communicate closely with the County at all stages of programaluation Metric implementation, provide all required training materials and systemrent provider of electronic documentation, provide support as necessary to meet and case managementimplementation timelines, and closely monitor our central ill be able to fully implement monitoring computer's performance to ensure we meet the needsnd serviceswithminimal the Countyandoffenders.of the County. As detailed in Figure 22—Implementation Timeline, _�� BI will complete all implementation activities within two weeks of contract signing. In addition, BI staff currently maintain professional relationships with a variety of County staff, including personnel in the Work Release program, EHM program , Weld County Courts, and County Jails. These preexisting relationships further evidence BI's ability to smoothly implement the new contract with minimal disruption to County staff and offenders. Program implementation activities will include training, equipment delivery, and equipment installations. BI personnel will provide on-site support for all aspects of implementation and will check in with Weld County administrators regularly during implementation to ensure activities are proceeding in a timely, effective manner. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 40 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B I,,,,III1,,j RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GQ® Group Company Alternative Programs Week 1 Week 2 Contract Issued Al Contract Negotiations Meeting with County Administrators Delivery of Equipment County Staff Training and Certification Equipment Transition Project Start-up A Ongoing Status Reports and Meetings • Figure 22. Implementation Timeline Contract Negotiations and Meeting with County Administrators. Upon contract award, BI 's dedicated support team for the County will meet with procurement representatives to negotiate, finalize, and execute the contract. Once all parties have reviewed and signed the contract, BI's support team for Weld County will meet with County leadership to discuss the desired training schedule, equipment needs, and program policies, such as notification procedures, equipment configurations, and protocols. During this meeting, BI personnel will work with stakeholders to confirm and learn in detail the County's program goals, environment and expectations during the transition phase. County Personnel Training. BI will provide all training courses necessary for successful program performance, including specific officer and administrator-level curricula. Training will consist of sessions specific to BI's proposed solution, as detailed in Table 11—Training Curricula. During equipment training, staff will receive extensive, hands-on experience with the equipment through both classroom and field training sessions. BI utilizes multiple training formats, including: • Online, officer-directed sessions activated through the TotalAccess help menus. • Webinar sessions staffed by online, in-person instructors. • Onsite, in-person seminars. This diversity allows officers to attend training sessions at their leisure Evaluation Metric and attend sessions that specifically targeted to increasing officer The County currently uses BI's efficiencies. As a supplement or refresher, self-directed equipment hardware. software, and training solutions to facilitate an efficient training is available over the internet at any time. Officers simply enter electronic monitoring system. a BI-provided access code and create a user name and password in ��- order to enroll. BI will also offer training on standard and customized reports. This training is designed to assist officers in managing caseloads more efficiently and to assist supervisors in providing oversight of officers who supervise offenders. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 41 BI RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs All training sessions will include a test to verify understanding. Training sessions include: Table 11 . Training Curricula _ Topic Training Details • Location-acquisition and reporting rates • Autonomous GPS, Assisted GPS, • Tamper and motion detection and AFLT • Offender location (`pinging") • Status indicators, alerts, and the ExacuTrack One internal speaker • Memory buffer and battery life • Troubleshooting • Beacon use • Tamper detection • Alert generation • HomeGuard transmitter features • Transmitter assembly and functions • HomeGuard receiver features HomeGuard 200 • Receiver installation and and functions and 206 confirmation process • Cleaning and storage • Hands-on practice installation • Troubleshooting • Understanding transdermal • TAD features and functions, alcohol monitoring including the alcohol detection module and tamper sensors TAD • RF monitoring with TAD • The HomeBase features and • Hands-on practice installation functions • Troubleshooting • Adding calls • Overview of the dashboard • Answering frequently asked questions • Creating a case VoiceID • Describing reporting capabilities • Adding/editing schedules • Resolving exceptions • Collecting a voiceprint • TotalAccess Enrollment and • TotalAccess Alerts, Events, Scheduling covers: offender enrollment; and Reports covers: alert offender inactivation and reactivation; RF, processing; reports; event history alcohol, and GPS scheduling; caseload overviews; unit configurations; TotalAccess snapshot overviews; and TotalAccess user profile; and offender menus. help system. • TotalAccess Mapping Features covers: Enhanced Mapping Summary; playback; points in time; zooming; and map views. 81 Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 42 a a a BI ",11„"111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs 81 - '` a SOO Group Company BI ExacuTrack One with Beacon Equipment Training - 2014 hack to HQmeQaaQ Lessons The ExacuTreck On• tracking unit is a CPS device secured around the client's ankle. It uses cellular triangulation for *Account Reminder increased accuracy and reliable location fixes while indoors. Equipped with tamper detection.the tracking unit reports any attempt to compromise the integrity of the strap or casing. The tracking unit operates in union with up to three 0 beacons that continuously send radio frequency (RF) signals to the tracking unit. The tracking unit detects the presence or absence of a beacon, ultimately determining if a client is within the confinements of a residence. Because GPS acquisition consumes 75 percent of the tracking unit's battery, beacons help conserve the battery by allowing the hacker's GPS acquisition to idle. You can place these beacons anywhere from an individual residency to a work environment. ExacuTrack One tracks client location and movements within the community in near real time. Client location points are collected and transmitted to the central monitoring computer as frequently as once every 15 seconds if the client enters an Exclusion Zone. The central monitoring computer analyzes this data according to a client's predetermined • inclusion and exclusion zones and schedules. You need to complete all the lessons in order to receive a completion certificate. This course must be completed within 15 days of enrollment. YbY slaw INiM sale you browse lessons. IMslas tai be iar/ard An _ a Figure 23. Online Training Sessions B/ Personnel Training. During implementation, BI will train all existing program staff on any new or altered requirements, policies, and protocols. BI will modify our established internal training program that is used to train all new staff to ensure that new employees are educated about the program rules and requirements. Equipment Delivery. BI will arrange for the delivery of all equipment and spares to County-designated locations for the Work Release program and BI-operated locations for the EHM program . BI will ensure that all locations have sufficient stock to successfully complete implementation activities. Equipment Installation. BI's dedicated support team for Weld County will assist Work Release program personnel with enrolling offenders and customizing alert notification processes in TotalAccess. Post-Implementation Support. BI personnel will meet regularly with County administrators to evaluate the progress of program implementation, to answer questions, address concerns and ensure the satisfaction with BI's products and services. If onsite support personnel require additional training beyond the two-week training period, BI will provide refresher training as requested. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 43 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 8/ „""„"1' RFP # B1400187—Electronic Home Monitoring Weld Coun , Colorado Sheriff's Office a Gee Group Company Alternative Programs Section 8.0—Options (RFP Section 1 . L) We are interested in any optional features and technology that each respondent has to offer. These value-added options can be additional features of the system, integrated solutions or external technologies that complement the electronic monitoring system and enhance our ability to provide service to the public. Technologies proposed may be included in the bid at no cost or offered at an additional price. In addition, the County will accept multiple rate proposals for consideration. As a single-source solution and equipment manufacturer solely dedicated to offender monitoring, rehabilitation, and care, BI proposes two options for the County's consideration. These options demonstrate value-adds to BI's offering that complement the programmatic solutions described throughout this proposal. Section 8. 1 Mobile Breath Alcohol Monitoring SOBERLINK SL2 is a handheld mobile alcohol breath monitoring device that allows offenders to carry the unit while in The SL2 is a portable breathalyzer that the community. The device is highly portable, and features a captures GPS points during every breath digital camera that automatically captures a snapshot of the test, providing officers with clearcompliance offender's face while performing the test. SL2 also collects a data in near real-time. There are currently GPS point of the offender's location while performing the breath more than 3,300 active SL2 units in the field. alcohol test. All offender data is communicated in near real-time to the SOBERLINK web portal. SL2 is a rugged, one-piece, mobile alcohol monitoring device that measures ethanol concentrations and Breath Alcohol Content (BrAC) by collecting deep lung breath samples. The SL2 incorporates Adaptive Facial Recognition® (AFRO), evidentiary-grade fuel cell technology, and multiple acquisition technologies to ensure the offender is accurately identified and tested. Results of each test are promptly reported to the central monitoring computer system via a cellular connection. Each test report includes a high resolution offender photo, BrAC reading, GPS location, and time and date stamp to ensure accuracy. Once the SL2 device takes a photograph of the participant during each breath alcohol test, it is spatially analyzed by the intelligent software against an adaptive template of multiple participant photos on file. Alcohol monitoring with SL2 allows offenders to be monitored remotely with the resulting test data (including the test results and photo) submitted wirelessly to the SOBERLINK cloud-based private website. The high resolution internal camera includes a flash to enable capturing pictures in low-light or dark spaces. Multiple acquisition technologies determine the device's location and capture a GPS point for each test. Communication with the offender �Meuvw including battery status, messages and test directions is conducted through a high resolution color LCD screen on the side of the device. Tests are scheduled in the easy to use software system when enrolling an offender. An automated text message notifying the offender of the next scheduled test is sent to his or her personal CI mobile phone. Tests must be taken within 45 minutes of receiving the text message. Up to two reminder texts will be sent during the testing window. An offender photo is taken while the breath sample is collected. The breath sample should be strong and steady into the , mouthpiece for four seconds. A test report is compiled and sent to Figure 24. SOBERLINK SL2 the monitoring computer approximately 60 seconds after the test is BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 44 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com S BI ,,,,,,,,,,�,I RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs completed, providing instant alerts to supervising officers. If the test registers a positive result (.02 or higher), up to six more tests will be administered every 30 minutes or until a negative test result is blown. Features and functionalities of the SL2 include: • GPS Point with Every Alcohol Test. Supervisory personnel can see the location of the offender when performing alcohol tests. The SL2 uses GPS and cellular tower proximity to provide Weld County personnel or BI Case Managers with highly accurate location data. • Infrared Camera Aids Offender Identification. The SL2 takes a picture of the offender performing the test, and this information is populated in the SOBERLINK web portal. Officers or supervisory personnel log into to the web portal, and can view images of the offender performing the test to ensure accurate monitoring and detect tamper attempts. • Near Immediate Alcohol Notifications. Should the offender have a positive alcohol test, the SOBERLINK web portal will automatically contact specified County or BI personnel to alert them of non-compliant activities. This provides officers and BI personnel with the ability to immediately respond to alcohol alerts, as opposed to continuous alcohol monitoring in which compliance data can be delayed. • Automated Text Message Reminders. Through the SOBERLINK web portal, County or BI personnel can specify the times and frequency of alcohol tests. The offender will receive an automated text message reminding them to perform a test. Similarly, County or BI personnel can configure the device to automatically retest the offender thirty minutes after a failed test. • High Resolution LCD Screen. The LCD screen on the casing of the SL2 communicates critical equipment information to County personnel, BI Case Managers, and offenders, including battery life, activation activities, communication with the web portal, and equipment identifiers, such as serial numbers. Section 8.2 BI Protocol Case Management Solution BI has expanded our suite of comprehensive technologies and services based on evolving agency needs and emerging technology. In addition to the quality monitoring services BI has provided our customers for more than 30 years, our new Monitoring Operations Case Management Solution offers the most comprehensive Protocol has been providing fully automated and caseload management application and services available integrated case management services to state and county agencies for more than 30 years. More on in the electronic monitoring industry. BI acquired than 50,000 offenders on parole, probation, pre- Protocol Government Solutions, a company with 39 years trial, electronic monitoring, and curfew monitoring of government experience. Protocol currently works with 20 are being tracked in 20 states. states and has over 100 local, state and federal contracts in place supporting a wide variety of services. Caseload and Monitoring Support Services BI has expanded our monitoring services to now offer a continuum of caseload and monitoring support services. Key service features include: • 24-hour call center assistance. • Custom-built, web-based case management system . • Case management for both hooked and unhooked offenders. • Offender scheduling system . • Warrant processing. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 45 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com SI '11„1„11,J RFP # B1400187—Electronic t Home Monitoring Weld County, Colorado Sheriff's Office a GQ® Group Company Alternative Programs • National Crime Information Center (NCIC) checks for 24-hour processing of name/fingerprint hits. • Interactive Voice Recognition (IVR) system . • Fee collection service. • Custom reports. • Escalation procedures for alerts and violations. • Caseload auditing. 24-Hour Communication Center Assistance Protocol's highly trained, background-checked call center staff dispatches calls from officers and offenders, dictates case contacts from officers, leaves messages and requests warrants. Annually, operators handle 4. 5 million inbound calls and place 1 .2 million outbound calls. With the Protocol messaging functionality, Protocol offers a 24/7 presence to other agencies as well as the community. All calls are recorded for security purposes and all data is entered right away into chronological case notes for each offender. Custom Caseload Management BI Protocol's caseload support services can relieve officers of up to 70% of their clerical duties, providing increased productivity and the availability for officers to spend their valuable time with offenders. BI now offers a single consolidated software system for case management support that includes integrated voice recognition, offender/officer messaging, curfew scheduling, fee collection , automated billing and an officer compliance monitoring system . The County has the option of customizing the system from the ground-up or integrating with an existing paperless system . Outside information from County Jails, EM offices, treatment providers and medical labs can all be easily incorporated. The option of an integrated NCIC terminal for 24-hour processing of name and fingerprint hits provides a valuable tool in enhancing public safety. Automated processing of Jail intakes and escape warrants takes the clerical burden from officers and agency staff. If an agency collects fees from offenders, Protocol can improve collections and reduce costs. Tracking of officer compliance and contact standards can also be built into the system . All information is accessible 24/7 via phone, email, laptop, smart phone, or tablet. Enhanced Electronic Monitoring and Data Management 24-hour availability for consistent, uninterrupted customer support and protection of offender and agency data is critical to the success of any electronic monitoring program . Protocol can serve as a dispatch center, expanding an agency's after hours coverage and providing a 24/7 presence within the community. Call center operators are responsive to offender violations by troubleshooting equipment alerts and escalating critical incidents to supervising officers. Protocol will also automate referrals for equipment installations, repairs and de-installations. These enhanced electronic monitoring services re-enforce accountability for offenders while reducing officer workload. BI Incorporated • MOO Lookout Road • Boulder, CO 80301 46 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B� ",II„IIM RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a see Group Company Alternative Programs Section 9.0—References (RFP Section 1 . M) BI was originally founded in 1978 as an engineering and consulting firm that was heavily involved in the research, development, and Evaluation Metric manufacture of RF identification products. BI's first RF product was BI is an established business solely released in 1982 and was used to monitor the feeding schedules of dedicated to providing electronic dairy cattle. The founding members of BI soon recognized other monitoring and case management needs and applications of RF monitoring and partnered with a service ro correctional agencies. pioneer in the electronic monitoring industry, a New Mexico judge who saw the potential for RF technology to provide a cost-effective house-arrest solution. We began our long history of innovation and strong partnerships with correctional institutions to create this groundbreaking product. BI was the first company in the industry to manufacture technology specifically designed to monitor defendants and offenders. Over the years, BI has continued to conduct research while developing and strengthening partnerships with other technology providers and government correctional institutions. BI has built a strong reputation for delivering innovation solutions that reliably monitor thousands of offenders and defendants, reduce recidivism rates, and support the missions of correctional agencies across the nation. Today, BI offers a full continuum of electronic monitoring products, a highly capable and full-service Monitoring Operations center, and expert services to monitor participants in the community. The BI team of professionals is the country's leading provider of integrated service and technology solutions to support the location monitoring missions of our public sector partners. BI's history of successfully supporting electronic monitoring and case management programs is summarized below. 3 Years 6 Years 9 Years 12 Years 15 Years 18 Years 21 Years 24 Years 27 Years 30 Years IL Colorado DOC , I Korth Carolina DPS IL Maryland DPSCS Arizona AOC ICE/ERO Illinois DOC 'Louth Carolina PPP Alaska DOC Mira Rico DCR ) fisconsin IIIIIware DOC Figure 25. Depth and Breadth of BI Experience All responses shall include a list of five (5) current references, similar in size and scope, with a minimum of three (3) being State and/or Local Government clients. All references shall include name, title, address, telephone number, fax number, and e-mail address for which you are currently furnishing or have in the past furnished services on a same or similar contract or agreement. The failure to include references and/or the inability to contact the references shall be ample cause for rejection of the proposal. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 47 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com RFP # B1400187—Electronic Home Monitoring 8/ 111111111111 RFP County, Colorado Sheriff's Office a GOO Group Company Alternative Programs City and County of Denver, Colorado Department of Safety Similar to the Weld County Alternative to Detentions unit, the City and County of Denver Department of Public Safety (DPS) uses both "B/ has provided outstanding support case management services and electronic monitoring equipment to the electronic monitoring program from a single provider. The electronic monitoring programs operated with their quality, reliable technology by DPS help lowerpublic safety expenses by reducing Jail time and and highly responsive monitoring and p customer support. " requiring offenders to pay for services. In addition, DPS asserts that - Mary Beth Wise, Probation electronic monitoring and case management programs provide Officer Supervisor increased public safety by using the best technologies and supervision strategies available. City and County of Denver, Colorado Department of Safety Contact Information Department of Safety, Electronic Monitoring Program Beth Wise, Supervisor 303 West Colfax Avenue, Department 1601 mary.wisedenvergov.org Denver, CO 80204 720.913.8903 Program Description The DPS electronic monitoring program has been using BI equipment and services since 1994. The City and County began using BI's RF HomeGuard solution technology in 1994. In 2006, the agency expanded their electronic monitoring program to include BI's GPS tracking solution, the ExacuTrack One. The DPS currently uses: • 232 HomeGuard radio frequency monitoring units. • 161 ExacuTrack GPS monitoring units. Solutions that Reduce Recidivism The DPS strives to create and execute an evidence-based, accountable, and efficient public safety strategy in order to reduce crime and delinquency in Denver. A cornerstone of this program is the use of BI's advanced electronic monitoring equipment, support, and services. Using BI's monitoring solutions, the DPS has experienced reduced recidivism by instituting the following electronic monitoring programs: • House arrest programs, using RF technology. • Client tracking programs, using GPS technology. • Sobriety compliance programs, using continual alcohol monitoring technology. Case Management Service In addition to the implementation of the electronic monitoring program described above, BI and our parent comp! ny, GEO, also support the DPS by operating a local Re-Entry and Supervision Services (RSS) office. This local offs goes one step beyond electronic monitoring only solutions: our personnel work closely with clients to change lifestyles and support healthy reintroduction into society. Bl's RSS office supports the DPS re-entry goals by providing: • Assistance in developing skills that increase client's pro-social decision-making skills. • Strengthening a client's ties with their families and communities. • Increasing client employability and improving their employment situation. • Reducing risky behaviors such as problematic substance abuse and inappropriate management of mental health conditions. • Preventing the client from further involvement in the criminal justice system. Evidence of Success The DPS Electronic Monitoring programs have provided the agency with several benefits4, including: 4 Denver Department of Public Safety. "Electronic Monitoring," accessed October 21, 2014, http://www.denvergov org/safety/DepartmentofSafety/AlternativeCorrections/CommunityCorrections/ElectronicMoniforing/tabidl443473/Default.aspx BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 48 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B' ,1"1" I RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs City and County of Denver, Colorado Department of Safety • Reduced 99,641 Jail bed days, representing $1 ,295,333.00 in savings. • Collected $1 ,997,422.06 in client fees. • Provided community supervision for over 3,200 offenders as an alternative to Jail with a 96% success rate. Relevance to Weld County EHM and Work Release Programs • Monitoring client compliance with agency programmatic requirements through GPS, RF and transdermal alcohol monitoring technologies. • Accessing all electronic monitoring data via TotalAccess. • Providing case management services, including office visits to support client rehabilitation and transition into the community. • Colorado-based program. • 24-hour support provided by local staff and BI's Monitoring Operations center. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 49 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 19/ "11"„'1„ RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee, Group Company Alternative Programs Merced County, California Probation Department BI provides services and equipment to the Merced County Probation Department juvenile and adult offenders. Similar to Weld County, the Merced County Probation Department relies on BI technology and case management services to successfully support several objectives, including: • Enhancing public safety. • Pursuing victim rehabilitation. • Holding offenders accountable for their behavior by using the most effective and low-risk meins of rehabilitation. BI's provision of case management services, face-to-face interactions, and treating offenders with dignity, care, and respect are the foundation of the Merced County's Day Reporting Center (DRC) success. Merced County, California Probation Department Contact Information Merced County, California Probation Department Scott Ball, Chief Probation Officer 2150 M Street. # 2 SBall@co.merced.ca.us Merced, CA 95340 209.385.7560 Program Description EM Services In May 2007, BI began its partnership with Merced County by implementing a GPS tracking and RF EM program to monitor adult and juvenile felony probationers in the community. In order to offset the cost of the program, the adult program uses a sliding scale to assess offender fees. The juvenile program is County-funded. A full-time BI Project Manager installs equipment and enrolls offenders in the EM system for both programs. For the adult program, BI also provides case management services including the following: • Reviewing each offender's monitoring data on a daily basis. • Meeting with each offender once a week to verify equipment functionality. • Making authorized changes to offender schedules. • Verifying offender employment. • Collecting fees, as applicable. BI communicates and meets regularly with the two probation officers assigned to this program. Bl's national Monitoring Operations center provides monitoring services for both programs. Reentry Services BI also supports the County's objective of providing a safe setting to treat, train, and educate offenders while protecting the public. BI supports the County's goal of successfully returning both adult and juvenile offenders to the community as productive, educated citizens. BI quickly moved forward with the mobilization and implementation of this important initiative by providing the County with a Day Reporting Center (DRC) that opened in March 2008. The DRC supports adult probationers and youth. The Merced County Juvenile DRC, for 13 to 18 year olds, opened soon after in June 2008. These centers provide intensive supervision, EM, risk and needs assessments, drug and alcohol testing, case management, referrals to local community resources, and group treatment classes. The EM program and the two DRCs are separate and distinct programs. However, all three programs operate out of the same facilit in order to • rovide com • rehensive communit -based supervision and treatment services. Relevance to Weld County EHM and Work Release Programs • Monitoring offender compliance with agency programmatic requirements through GPS and RF monitoring technologies. • Accessing all electronic monitoring data via TotalAccess. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 50 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com I BI I11111111111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GG® Group Company Alternative Programs Merced County, California Probation Department • Providing case management services, including office visits to support client rehabilitation and transition into the community. • 24-hour support provided by local staff and BI's Monitoring Operations center. • Provision of fee collection services. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 51 I11111111111 RFP # B1400187—Electronic Home Monitoring B� Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Sedgwick County, Kansas Department of Corrections BI provides a variety of technology and services similar to those required by Weld County to the Sedgwick County Department of Corrections. BI supports the most widely used program in the DOC , the Adult Intensive Supervision Program (AISP) through the provision of electronic monitoring and case management services. The AISP allows clients to live at home while being closely supervised by agency and BI personnel. BI provides and supports the following forms of client supervision: • Frequent urinalysis tests to detect drug use. • Case management services, including contacting employers, treatment providers and the offender. • Electronic monitoring equipment and service support. Sedgwick County, Kansas Department of Corrections Contact Information Sedgwick County, Kansas Department of Corrections Tom Struble, Criminal Justice Alternatives Administrator 3803 E. Harry, Suite 121 tstruble@sedqwick.gov Wichita, KS 67218 316.660.7015 Program Description Electronic Monitoring Program BI provides GPS tracking and cellular RF monitoring to the County's Home Detention Monitoring program. These technologies offer the court, supervising personnel, and other agency staff with flexible and robust monitoring options, including: • The HomeGuard 206 cellular RF monitoring solution. The HomeGuard is used by the county to ensure that offenders remain compliant with home curfew mandates. • The ExacuTrack One GPS tracking solution. The ExacuTrack One is installed on offenders that need an intensive level of supervision, including monitoring GPS location points to ensure compliance with program mandates. • The TotalAccess electronic monitoring software that provides County and BI personnel to view offender electronic monitoring data 24/7/365. Case Management Program BI also operates a DRC to provide a continuum of intense supervision, monitoring, treatment, and educational services to offenders. BI's curriculum is designed to encourage and support a smooth transition into the community for program participants. Objectives of the BI DRC include: • Reducing recidivism . • Decreasing the Sedgwick County Adult Detention Facility population. • Increasing public safety. To meet these objectives, the DRC provides alternative options for the municipal and district courts, which are designed to divert individuals from incarceration in the detention facility. BI provides a variety of treatment and supervision program options to meet the varying needs of the County, including: • Evaluating and assessing participants through employment verifications, electronic monitoring, and regular office visits. • Treatment services, including substance abuse outpatient counseling, treatment and relapse prevention, and alcohol and drug testing. • Anger and violence management, cognitive restructuring skills, life skills, and financial planning and budgeting. • Reporting to the agency on program status, court events, and overall programmatic metrics. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 52 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI ,,,,,,,,,,,I RFP # 61400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a see Group Company Alternative Programs Sedgwick County, Kansas Department of Corrections Batterers Intervention Program BI also supports a program designed to rehabilitate participants that are currently on parole supervision with a history of domestic violence and battering behavior. BI partners with the County to support the Batterers Intervention Program to provide behavior modification classes including anger management and family relationship courses. BI ensures that offenders enrolled in this program receive quality services and have increased accountability through metric-based re•orts • rovided to the Count . Relevance to Weld County EHM and Work Release Programs • Monitoring offender compliance with agency programmatic requirements through GPS and RF monitoring technologies. • Accessing all electronic monitoring data via TotalAccess. • Providing case management services, including office visits to support client rehabilitation and transition into the community. • 24-hour support provided by local staff and BI's Monitoring Operations center. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 53 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BU IIIIIIIIII,J RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Ge® Group Company Alternative Programs Broward County, Florida Sheriff's Office Similar to Weld County, BI supports the Broward County Pre-Trial Services Division's Electronic Monitoring/House Arrest program by providing a continuum of technology and services. This program offers the most intensive form of supervision for pre-trial participants through advanced methods of enforcement, including radio frequency tracking, remote alcohol testing and drive-by monitoring, and active and passive GPS. All program defendants are monitored on a 24-hour basis by BI and agency personnel. Broward County , Florida Sheriffs Office Contact Information Broward County, Florida David Scharf, Director, Community Programs 2601 W. Broward Blvd. David Scharf@sherifforq Ft. Lauderdale, FL 33312 954.535.2373 Program Description The Broward County Sheriffs Office in Fort Lauderdale, Florida, includes a very large Pretrial Services Division designed to divert criminal defendants from pretrial incarceration. Charged with reducing crime and creating safer communities through custodial and community-based programs, the Pretrial Services Division fulfills this goal by monitoring defendants who are released to the community, thereby freeing Jail space for more serious offenders. The Pretrial Services Division supervises defendants in the community in partnership with law enforcement and outside agencies, ensuring that mandated conditions and court-ordered special requirements are satisfied. Supervision is designated at varying levels of intensity, the most intense being the EM/House Arrest program. BI has been providing EM equipment and services for the EM/House Arrest program for more than 15 years. On average, officers in the Pretrial Services Division supervise and monitor more than 700 offenders each day with BI's monitoring technologies, including ExacuTrack One, HomeGuard 200 series RF units, alcohol monitoring, and VoicelD. Not only has the supervision of defendants enhanced public safety and reduced pressure on the Jail population, but it has also helped the County save millions of dollars by avoiding the need to build a new Jail. In 2008, the Board of County Commissioners approved the expansion of Pretrial Services instead of spending $70 million on a new Jail and $35 million in annual operating costs. By increasing funding for the Pretrial Services Division by $2.7 million, the County was able to cut $100 million from its budget. The division has also hired 25 more officers and increased its use of active GPS trackin• . Relevance to Weld County EHM and Work Release Programs • Monitoring offender compliance with agency programmatic requirements through GPS, RF and alcohol monitoring technologies. • Accessing all electronic monitoring data via TotalAccess. • Providing services to support client rehabilitation and transition into the community. • 24-hour support provided by local staff and BI's Monitoring Operations center. 1 BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 54 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com al III "II' RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs Napa County, California Probation Department Similar to Weld County, BI supports the Napa County Probation Department by providing innovative solutions to support the rehabilitation of a diverse offender population. In collaboration with the Napa County Probation Department, BI: • Delivers evidence based practices and programming designed to identify and treat the reasons people commit crimes. • Tailors programming to meet each offender's individual criminogenic needs (crime causing). • Increases the emphasis on mental health and substance abuse treatment for the adult offender population. • Includes a formal quality assurance and performance evaluation component to ensure that the program is having a positive impact on recidivism . Napa County, California Probation Department Contact Information Napa County, California Probation Department Mary Butler, Chief of Probation 1125 3rd Street Mary. Butler aC�countyofnapa.orq Na •a, CA 94559 707.259.8115 Program Description In 2004, Napa County recognized that its 264-bed Jail was becoming overcrowded due to growing offender populations. The Napa County Criminal Justice Committee created a plan to meet the goal of "operat[ing] an adult correctional system that provides for offender accountability and public health and safety, using evidence-based practices to reduce recidivism and maintain appropriate levels of custody and control in the most cost-effective way possible." Napa County ultimately put three correctional programs in place to target criminal thinking and prepare inmates for reentry back into the community. Community Corrections Service Center The BI-supported Community Corrections Service Center delivers evidence-based treatment and correctional services to offenders referred by the Probation Department. Individuals referred to the program move through four program phases based on individual progress. Upon referral, offenders complete a series of assessments to determine their individual risks and needs. offenders are monitored closely for alcohol and drug use, meet for individualized case management, and participate in a series of group treatment and training classes. Select Jail inmates receive much of the same programming offered in the Service Center. Upon release, offenders continue to participate in programs provided by the Service Center. This smooth transition provides structure and stability to individuals — two keys to avoiding early re-arrests after release and laying a smooth foundation for life back in the community. Up to 50 inmates can receive these services at one time. The Jail Employment Education Program (JEEP) is an additional programming module inside the walls of the Jail. A cognitive behavior-based program, JEEP combines intensive case management with group classes and computer-based skills training to prepare individuals for employment upon release. BI currently serves the following: • Approximately 70 out-of-custody probationers (including our Aftercare program). • 10 in-custody probationers (who will transition to our program upon their release from Jail). • 35 inmates who are participating in JEEP. • 60 pretrial offenders who we are supervising for probation. Evidence of Success Programmatic outcomes include the following: • The program has been operational for more than five years. • A total of 9 graduations have been held with more than 100 graduates. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 55 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI RFP # B1400187—Electronic Home Monitoring 11111111111Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Napa County, California Probation Department • The recidivism rate for graduates is 26% compared to a national average of 67.5% (per Bureau of Justice statistics). • 87% employment rate for those enrolled in the program. • Recidivism risks have been reduced by 37% when comparing intake and exit Level of Service/Case Management Inventory assessments. • 75% of offenders have been discharged successfully across all programs. • A total of $41 .48 per day has been saved for each out-of-custody offender who might otherwise be incarcerated. • More than 90% of offenders believe they will be successful in the program according to an offender survey. • Group attendance rates exceed 92%. • Daily check-in rates exceed 95%. Relevance to Weld County EHM and Work Release Programs • Monitoring offender compliance with agency programmatic requirements. • Providing case management services, including office visits to support client rehabilitation and transition into the community. • 24-hour support provided by local staff. • Operating a facility to stabilize offenders, support rehabilitation, and minimize recidivism. • Providing regular reports that evidence successful completion rates. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 56 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com diiim BIMara RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee) Group Company Alternative Programs Attachments • Attachment A—Detailed Information on Proposed Technology • Attachment B—Proposal Conditions and Provisions • Attachment C—Warranty Information • Attachment D—Addenda Acknowledgement Pages BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 57 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 191 ,11"„1„11 RFP # B1400187—Electronic Home Monitoring Weld Coun Colorado Sheriff's Office a Gee Group Company Alternative Programs Attachment A--Detailed Information on Proposed Technology As detailed throughout this proposal, BI proposes the following electronic monitoring technologies: • Active and Passive GPS Tracking through the ExacuTrack One. • Standard RF "Home Detention/Home Confinement" Monitoring through the HomeGuard 200 and HomeGuard 206. • Transdermal Alcohol Monitoring through the TAD. • Biometric Voice Monitoring through VoicelD. All proposed technologies are supported by the web-enabled TotalAccess software platform , providing authorized County and BI staff with the ability to view all monitoring information from a consolidated, integrated application. TotalAccess capabilities are described throughout this attachment. Active and Passive GPS Tracking BI's ExacuTrack One is a one-piece GPS device that is secured around the offender's ankle 24x7. The tracking unit uses cellular triangulation, in conjunction with GPS, to provide accurate and reliable location fixes when offenders are indoors or out in the community. The ExacuTrack One uses multiple tamper detection • technologies and reports any attempt to compromise the integrity of J' the unit to BI's central monitoring computer. '` I ExacuTrack One tracks offender location and movements within the community in near-real time on a continual basis. Location II! I points are collected and transmitted to the central monitoring computer based on County-determined reporting frequency. The central monitoring computer analyzes incoming data and compares location points to an offender's pre-determined inclusion zones, exclusion zones, and schedules. Additional features and Figure 26. Active and Passive functionalities of the ExacuTrack One include: GPS Tracking Unit • Tracks offenders indoors and outdoors using Advanced Forward Link Trilateration (AFLT) . • Tracks offenders without a cellular signal or without a GPS signal. • On-demand location requests at no additional cost. • Immediate violation notification . • Superior cellular coverage with the CDMA cellular network. • Offers up to six days of battery life when used with a beacon. • Includes one (1 ) beacon for each unit at no additional charge. • Field-replaceable battery. • Contains an internal speaker for automatic and on-demand compliance prompts in English and Spanish . • Multiple service plans for active, passive, and hybrid GPS tracking. • Advanced tamper technology with a fiber-optic strap. • Easy installation without special tools. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 58 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI ",,,,""„ RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs • Includes an RF link to save battery power and provide greater supervision capability. • Updated mapping technology. • Waterproof to 15 feet. Reliable RF Monitoring The ExacuTrack One ankle unit includes an RF receiver, which can be linked to as many as three ExacuTrack beacons. The beacon is an optional component of BI's proposed GPS solution. The beacons contain an RF transmitter, and when the offender comes within range of the beacon the offender is monitored via RF technology. When in range of the beacon, the tracking unit enters a low- power state, which conserves battery power while the system continues to monitor offender compliance and schedule adherence. A beacon comes standard with an ExacuTrack One device at no additional charge. When combined with the powerful location-acquisition technologies used by the ExacuTrack One to track offender movement within the community, RF monitoring reduces GPS drift point issues and increases the overall accuracy of offender tracking. Location Detection Technologies ExacuTrack One is the only device in the industry that includes the following three location technologies in a single device: • Autonomous GPS uses the GPS satellite system to track location. The ExacuTrack One continues to track offender movement regardless of cellular coverage until the battery is exhausted, and it can store up to two weeks of data in the nonvolatile memory. GPS trackers without Autonomous GPS cannot track offenders in areas without cellular coverage. In compliance with RFP requirements, the ExacuTrack One has the capability to collect more than 24 hours of location data, regardless of cellular coverage. Benefit: All information is communicated to the central monitoring computer upon cellular coverage restoration, and officers can view all location and equipment information in TotalAccess to drive supervision activities. • Assisted GPS uses nearby CDMA network BI has measured the Circular Error Probability (CEP) of cellular towers to speed up the acquisition of ExacuTrack One. CEP is the radius of a circle within GPS signals. Using Assisted GPS, the which a GPS point will land. Per the E911 FCC requirement, an emergency call should have a CEP of tracking unit can acquire GPS within 10 95% of fixes within 450 feet. The ExacuTrack One seconds. When devices do not offer this tracking unit has a degree of accuracy that far exceeds service, it can take an extended period of time the US government's requirements for CEP: to acquire GPS and begin tracking. • 50% of GPS point fixes are within 6 feet of the actual location. Benefit: Assisted GPS simplifies and quickens • 95% of GPS point fixes are within 15 feet of the the enrollment process, as the ExacuTrack actual location. One can collect a GPS point in near real-time • 98% of GPS point fixes are within 18 feet of the after activation. Officers will not have to ask actual location. the offender to leave the facility in order for the unit to begin collecting GPS information, increasing efficiencies and freeing up valuable officer time. • AFLT tracks offenders when there is no GPS coverage, such as indoors. AFLT uses three or more cellular towers to calculate a location within 50 feet of the tracker's actual location. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 59 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI I11111111111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GG® Group Company Alternative Programs Benefit: Officers can modify an offender's supervision level by selecting an AFLT service plan within the TotalAccess software platform . An offender can be switched to a different level of tracking intensity in real-time without any equipment modification, which simplifies inventory management and offers a robust, yet flexible solution. BI II* Tota 1. 1OO coy kr Monitoring Center Satellite Department Personnel - i _ x"al 'wV I D ter' O e, '3 CDMA Cellular Network O ` . • -rli_ . L' A 1 ti Cell Tower ; - 4~t' • r _- + 1/4\V I I lii, 9 eery _ _ _ _ _ i me.,,,,,i6,---ot\tt .,_, .1 :----?1.1 .. 1Z 6 , 4 1 _____ -: ,r( --\ / RF Monitoring Copyright O 2010 8l Mcaporated 8/14 4;j Figure 27. ExacuTrack One Location Detection In addition to the three location detection technologies, the ExacuTrack One uses the following technologies to minimize GPS drift points and provide accurate location information to officers on a continual basis: • High-gain antenna that increases the unit's sensitivity to 163 Db for GPS reception. • Three location-acquisition methods (Assisted GPS, Autonomous GPS, and AFLT). • RF monitoring with the use of the ExacuTrack One beacon. When the ExacuTrack One comes within range of the beacon, it shuts down GPS acquisition, which saves battery power and eliminates drift. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 60 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B! ""„'1'M RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Cellular Network Capabilities The ExacuTrack One functions on the CDMA cellular network, which consists of Verizon, . Sprint, and more than 30 additional providers. M r sp,�,t Ccmxaga p K • No Service The CDMA network provides the largest ❑ Rooming DataCoverago cellular coverage available for monitoring and ' *a _ :��""° . in 3C,Data Coveragc • 4G Data Coverage public safety. , ; ■ 4G(WM AX)Data Co erage In the event that the cellular network is _.. t unavailable, the ExacuTrack One has both an _ % vc.nzotiCoverage Map Key I internal clock and nonvolatile memory storage. '""`• ■ 3G Data Coverage The ExacuTrack One can store more than • - txtendealG Data Coverage 50,000 events, which is approximately two I" ' ' weeks' worth of GPS data points and event 'JO* ` information. Regardless of cellular afr i +.; connectivity, the unit will continue to collect r� date- and time-stamped GPS points. All r program and equipment information is 3 ' ,y '" ft \ 14 1 transmitted to the central monitoring computer . t upon cellular network re-connectivity. In addition, the ExacuTrack One can store up to , 'e . 150 zones in its onboard memory, allowing the device to notify offenders of zone violations Figure 28. CDMA Cellular Network without first contacting the central monitoring computer. Tamper Detection Technologies The ExacuTrack One is equipped with two distinct tamper-detection technologies, allowing the unit to alert officers when offenders attempt to tamper with the device. Tamper-detection technologies include the following: • Strap Tamper. A fiber-optic strap and hinge assembly secure the unit to the offender's ankle. If the fiber-optic circuitry is interrupted (e.g. , if the offender cuts, removes, or disassembles the strap), the unit sends a "Strap Tamper" message to the central monitoring computer. • Motion Detection. The ExacuTrack One uses a motion sensor to detect if the unit has been removed from an offender's leg. When the tracking unit enters a motionless 4 state, the ExacuTrack One reports the last valid location --�. point to the central monitoring computer and generates a t "No Motion" event. t • In addition, if the offender attempts to access the battery or screws, I\ the tamper-evident back plate will show physical evidence of the attempt. BI will discuss tamper detection and determination with officers in detail during training, and officers may call the Monitoring it Operations center at any time for assistance with tamper detection Figure 29. Physical Evidence and determination. of Tamper When a tamper event occurs, the ExacuTrack One automatically communicates this information to the central monitoring computer, and the notification process that is mandated by the agency is immediately enacted. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 61 B� 1„",,,111' RFP # B1400187—Electronic Home Monitoring Weld Coun Colorado Sheriff's Office a GOO Group Company Alternative Programs Tamper Correction. The ExacuTrack One will continue to transmit a signal if a tamper event has occurred. The unit will remain in a tampered state until an officer reattaches, restarts, or resets the transmitter. The ExacuTrack One uses a tamper-reset feature that resets only if the tamper event has been corrected. A tampered transmitter will continue to emit a tamper signal until an officer inspects the transmitter and corrects the tamper condition or until the transmitter battery becomes exhausted. Prior to complete transmitter battery depletion, officers receive a "Low Battery" notification when 25% of battery life remains. Beacon Tamper Detection. The ExacuTrack One beacon also includes an internal photo-optic sensor that detects any attempt to tamper with the case. If the sensor in the beacon detects an open case, the beacon emits a tampered status signal to the tracking unit, which then sends a Beacon Case Tamper message to the central monitoring computer. Once the case has been closed following a tamper attempt, the beacon emits a tamper reset signal, and the ankle unit sends a "Beacon Case Tamper Reset" message to the central monitoring computer. Battery Life The ExacuTrack One maintains a five-year shelf life and contains a field-replaceable battery that will operate for a minimum of two years of continuous use. Officers can view the battery life of all active ExacuTrack One units in the TotalAccess platform . In addition, officers will receive an automatic alert when the ExacuTrack One has a battery charge of 25% or less. Each battery is stamped to show the date of manufacture and to aid in inventory control. Without a beacon, the ExacuTrack battery can power the unit for a minimum of 24 hours before requiring a charge. With a beacon, the battery lasts five to six days before it needs recharging. When the offender enters the range of the beacon , the ExacuTrack One automatically stops collecting GPS points, and the offender is monitored via RF technology. This shift in monitoring drastically reduces the power required to effectively monitor the offender, and the battery life is greatly increased. Battery life can vary based on circumstances such as environmental conditions, service level, and number of violations. The times indicated are representative of battery life using a high level of collection and reporting rates, such as collecting a GPS point every 30 seconds and reporting to the central monitoring computer every minute. Battery Charging. Officers can configure the ExacuTrack One to emit a tone or voice message to notify the offender when the battery is low. In the absence of a beacon, the battery requires 1 '/2 - 2 hours to i recharge from a fully depleted state. With a beacon present, a fully depleted battery recharges in one hour or less. ; k '\ The ExacuTrack One unit remains securely attached to the offender's ankle and continues to collect and report data during recharging. The " 41/4 offender uses the BI-provided 15-foot standard 2-prong AC wall charger, which includes a magnetic adapter to keep the charger secure during charging. - Figure 30. ExacuTrack One Charging Audio Prompts The ExacuTrack One includes a waterproof speaker that automatically plays pre-recorded messages in response to certain key events. The speaker will also play messages in response to a request through the monitoring software, TotalAccess. Through TotalAccess, officers can enable or disable automatic voice messages and specify which events will trigger an automatic voice message. For example, officers can specify that if the offender leaves the beacon's range during a scheduled curfew period the unit will automatically play a message that says, "You should be in range of the beacon." BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 62 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI Min= RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Offenders can be required to acknowledge the audio message by touching the acknowledgment sensor on the ExacuTrack One to verify receipt. The unit emits a tone to notify the offender when a message is incoming. All communication activities are recorded in TotalAccess. Examples of audio prompts include: • "Entering an Exclusion Zone. Leave now" the offender has entered a predefined exclusion zone where entering is prohibited. The offender is prompted to leave immediately. • "Leaving an Exclusion Zone" the offender has left a predefined exclusion zone. E • "Low battery. Recharge unit" indicates the Acknowledgement tracking unit's battery has25°/0 or less charge Sensor remaining. Figure 31. Acknowledgement Sensor Standard RF Monitoring The BI HomeGuard 200 (landline) and 206 (cellular) RF solution consists of a receiver placed in the offender's residence, and a transmitter worn by the offender on a continual basis. The transmitter emits non-commercial RF signals that are detected by the receiver. The receiver detects the offender's presence in or absence from the home by these signals and contacts the central monitoring computer whenever the offender enters or leaves the home. The central monitoring computer contains the parameters for each individual case, including the offender's schedule. The computer compares the messages sent by the receiver with the offender's schedule and alerts monitoring personnel of any violations, including the following: • The receiver sends a "Transmitter Out Of Range" message to the central monitoring computer whenever the transmitter leaves the receiver's range. If the offender's schedule does not permit the offender to be absent, the computer generates an alert. • Whenever the transmitter comes back in range of the receiver after an absence, the receiver sends a "Transmitter In Range" message to the central monitoring computer. If the offender does not comply with the agency's schedule mandates, the computer generates an alert. • If the central monitoring computer does not ape receive a "Transmitter In Range" message from the receiver when expected, it generates an alert after an officer specified grace period. The number of minutes in the - _ _ J grace period can be customized on a case- Figure 32. Standard RF Monitoring by-case basis. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 63 BI 1111111,111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GQ® Group Company Alternative Programs .J BI Central Monitoring BI Central Monitoring System/Facility Computers System/Facility Computers -a •- .l r- Agency : ` '•tl _ . Personnel --- -- Landline Cellular Two-way data transmission over Two-way data transmission over standard telephone network cellular network 41.‘) /4. ) )11 81 HomeGuard 200 81 HomeGuard 208 J Figure 33. HomeGuard Curfew Monitoring Additional features and functionalities of the HomeGuard include: • Landline and cellular communication capabilities. • Dual internal antenna to maximize reception. • Power, telephone, and range indicators. • 48-hour backup battery. • In-line transformer to eliminate accidental power disconnects. • Variable leave window and range settings. • Non-volatile memory storage for up to 4,800 messages. • Phone line progressive annoyance. • Multiple tamper detection features. Location Verification Features The HomeGuard 200 receiver provides a location verification feature through an intelligent processor. This technology generates a location verification request to the central monitoring computer in the event BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 64 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI "1IWM RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office ©a GQGroup Company Alternative Programs of a simultaneous power and phone loss. The receiver sends the request when phone service is restored. Successful location verification indicates that the receiver is still in the offender's home. A location verification failure indicates that the offender may have moved the receiver. The HomeGuard 206 receiver uses a motion sensor to provide location verification. The motion sensor detects equipment movement and causes the receiver to send a "Receiver Motion" message via cellular networks to the central monitoring computer. To prevent false alerts, the receiver reports a motion event if it senses movement for longer than 60 seconds. The receiver sends a "Receiver Stationary" event when the receiver is at rest. Tamper Detection The HomeGuard transmitter is secured on the offender's ankle with an interlocking latch system that virtually eliminates the possibility of undetected removal. Attempts to stretch or damage the strap, open the latches, or open the transmitter case are obvious upon visual inspection. The HomeGuard transmitter uses dual-tamper technology to detect and report attempts to tamper with the equipment or otherwise circumvent the system , as described below: • Strap Tamper. Electronic circuitry in the strap detects .- damage to the transmitter or strap, including attempts - to cut the strap or otherwise remove the transmitter. • HG • Proximity Sensors. Proximity sensors detect if the tot ' ` 11114 transmitter is no longer snugly fitted against the t ' offender's leg. The HomeGuard transmitter is the only • device in the industry that has a proximity sensor to alert officers if the unit is removed without damage to the strap. Figure 34. Physical Evidence of Tamper Tamper Alerts. Tamper alerts are generated when the following events are detected: • Damage to the transmitter case. • Damage to the strap, including if the strap is cut. • Unit disassembly to the point where the strap is separated from the case. • Removal of the transmitter without damage to the strap or case, even if it was removed underwater. Tamper messages are promptly sent to the monitoring computer when the transmitter is in range of the receiver during the time of the tamper. When a tamper event occurs and the transmitter is not in range of the receiver, the receiver sends a date- and time-stamped alert message to the monitoring computer when the transmitter is back in range of the receiver. Receiver Tamper Detection. BI's HomeGuard receiver has a number of built-in forms of tamper detection and deterrence meant to discourage tampering or interference. These include: • Callback and Missed Calls. The HomeGuard receiver sends Callback messages to the central monitoring computer at random intervals. If the central monitoring computer registers that the receiver fails to call within the maximum callback frequency allotted it will generate a Receiver Missed Call alert, which indicates some form of tamper meant to interfere with the unit's normal operation has taken place. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 65 BI "11""11„ RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office GeO Group Company Alternative Programs • Physical Tamper Detection. The HomeGuard receiver has an optical sensor inside the case that detects any attempts at breaching the body of the unit. If the case is broken or has screws removed it sends a Receiver Case Tamper message to the central monitoring computer and will show physical evidence of tampering upon inspection. • Progressive Annoyance. If the home phone line is in use, and the HomeGuard 200 receiver is attempting to connect to the central monitoring computer, the receiver will interrupt the call with a series of loud tones that progressively become louder and more frequent until the offender frees the landline for the receiver to use. Non-Commercial Frequency Signal transmission features that support encryption and discourage duplication include the following: BI Non-Commercially Used Frequency • The use of a non-commercial frequency (314.2 MHz) to 314.2 MHz frequency used by BI greatly decrease the likelihood of an offender using a reduces the potential for interference. commercial application to attempt to duplicate or interfere with the transmission signal. )) , • Transmission of offender identification information, )r .) power status, and tamper/removal events. No other RF systems function on this • Random transmission intervals between 14. 5 and 29 frequency. The BI HomeGuard is less seconds, with an average transmission rate of 22 likely to receive interference from devices seconds. The transmitter's signal is emitted in very short operating at standard frequencies bursts that use discrete frequencies to transmit information. Commercially Used Frequencies • More than one million unique transmitter ID numbers to 315 MHz or 318 MHz frequency devices ensure each ID number correctly correlates with specific receive interference from gate and garage door 14 offenders. openers, secunty and The HomeGuard coding encryption scheme, individual keyless entry systems. equipment IDs, non-commercial frequency, and random signal emission virtually eliminates duplication or tampers of the 418 MHz frequency devices transmitter signal. receive interference from remote data loggers such as temperature recorders. Battery Life 433.92 MHz frequency devices The transmitter uses a field-replaceable battery that lasts for a receive interference from minimum of one year in the field without the need to recharge or garage door openers, amateur replace it. The field-replaceable battery has a minimum five-year radio, and pager units. shelf life. Each battery is stamped to show the date of manufacture and to aid in inventory control . 900 MHz frequency devices receive interference from cordless telephones, cordless The transmitter emits a "Transmitter Low Battery" signal up to amplifiers, and wireless seven days before the battery is exhausted. The receiver broadband equipment detects this signal and an alert is automatically generated. BI will supply a sufficient inventory of batteries. Figure 35. Non-Commercial Frequency HomeGuard Receiver Battery. The HomeGuard receiver is normally powered by a standard 2-prong AC outlet in the offender's home. Should the power supply be interrupted, the receiver immediately enables the 48-hour backup battery. The receiver also sends a Power Fail AC message to the central monitoring computer. During this time, all messages are sent to the monitoring computer normally. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 66 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B' ",""„"I RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs Upon power restoration the battery will automatically recharge, and the receiver sends a Power Restore AC message. If the receiver is disconnected from power long enough to exhaust the battery, the receiver sends a Unit Battery Low message to the monitoring computer approximately 10 minutes before shutting down. The receiver has non-volatile memory to ensure no data is lost. All stored data is date and time stamped, and sent to the central monitoring computer upon power restoration. Transdermal Alcohol Monitoring BI TAD is an ankle-mounted transdermal alcohol sensor that detects and reports drinking events, incorporates numerous tamper detection technologies, and uses a proprietary algorithm that reliably distinguishes true alcohol drinking events from false positives. TAD downloads data through a radio-frequency signal to a BI HomeBase receiver, which relays the data to the central monitoring computer using the offender's home telephone line or a cellular connection. In addition to alcohol monitoring, TAD incorporates BI's proven RF monitoring technology. Agencies can monitor an offender's compliance with alcohol abstinence, and compliance with curfew requirements with one system , significantly reducing inventory management. J Additional features and functionalities include: Figure 36. Transdermal Alcohol Monitoring • RF operates on 314.2 MHz frequency. • Calibration every 6-months. • Multiple modes of tamper detection. • Water resistant. • No offender testing or initial training needed. • Variable range for curfew monitoring — 35, 75, or 150 feet. • 48-hour backup battery. • 90,000 message buffer. • Landline or cellular compatibility. • Hello calls logged with every download (4 hour default) . Alcohol Detection Technology The TAD is equipped Alcohol Detection Module (ADM) is a spring-loaded assembly that is always in contact with the offender's ankle. The ADM monitors moisture and vapor excreted from the offender's skin and reports detected alcohol as a Transdermal Alcohol Content (TAC). The body releases about 1 % of consumed alcohol by sweating and by diffusion through the skin. TAC is positively correlated with Blood Alcohol Content (BAC) and Breath Alcohol Concentration (BrAC), but not precisely correlated. For example, when the BAC goes up, the TAC will also go up, but not necessarily by the same amount. The presence of transdermal alcohol reflects the presence of alcohol in the blood, but not at a specific moment in time because it takes longer for alcohol to diffuse through the skin than to enter the bloodstream , anywhere from 30 minutes to two hours. Transdermal alcohol measurement is a method for detecting and monitoring episodes of alcohol use, rather than determining a precise blood alcohol level at a specific time. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 67 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com RFP # B1400187—Electronic Home Monitoring B� I11111111111Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs The alcohol sensor is housed in a flexible, spring-loaded assembly that extends from the casing of the unit. This allows for a comfortable fit on the offender's ankle without the device losing contact with the skin . Other transdermal devices do not include a flexible assembly. Competitor devices still remain in constant contact with the ankle, but the device must fit extremely tight against the offender's ankle, often causing uncomfortable movement and bruising. If installed more loosely, to accommodate poor design and ease comfort, these devices will then generate false alerts.I; Ill Person 4;4PK cess 2 y16 Pc a> oo \it, 111 Monitoring Center .; ...:1_ 1 4.i.; ;� � r Agency Personnel - 1 I s r . ‘'''. .-- 1 M°hftoring Data , 0 0 ‘ _ • RF Curfew Monitoring • Data Transmission Copyright 2010 BI Incorporated 10/14 s- J Figure 37. Transdermal Alcohol Monitoring Technology Tamper Detection TAD currently has seven different tamper detection sensors in place to detect all tamper attempts, from device obstructions, to strap tampers, to device removal. These sensors work in concert to ensure that the device is not hampered in reporting true alcohol events. Temperature Sensor monitors offender's temperature to ensure it is within range of a . F it normal human body. A drop to ambient temperature could indicate that TAD is no longer U 0 flush against the human body. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 68 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B HIM= RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs earA- vie Proximity Tamper Sensor monitors the distance of the device from the body. Significant changes in proximity may indicate that the device is no longer attached to the offender. Infrared Debris Buildup Sensor monitors the alcohol detection module for any external ■ build-up of debris on the face of the module. This ensures the accuracy of the alcohol readings is not compromised by an excessive amount of build-up on the face of the filter. Skin Conductivity Sensor monitors the pressure of the unit against the leg. If the offender attempts to place an object between the sensor and leg, the sensor will register a change in skin resistance. S Tp it mnec O fibertrap opticam technologyer Sensor builtmonitors into it the that generatesstrapto alerts when re theains lightcon cannotted.travelThe in astrap has 0 continuous loop through the strap. 4. Motion Sensor monitors the amount of time the device is stationary. If TAD is stationary for a long period of time, it may indicate that the unit is no longer attached to the offender. Water Detection Sensor monitors the amount of time the device is submerged in water. Although the unit is watertight up to three feet and offenders can shower, submerging the • 40 unit for extended periods of time can interfere with accurate alcohol sensing. Messages are generated when the unit is in water for a significant amount of time, indicating a possible attempt to circumvent the device. Each sensor is monitored independently by algorithms in the central monitoring computer. Messages are generated to supervising officers when a tamper is detected. Environmental and Ingested Alcohol Distinction TAD uses a statistical algorithm created, tested, and verified by BI to distinguish between a true drinking event and alcohol readings caused by environmental contaminants such as cleaning or beauty products. The algorithm creates a baseline for each individual wearing the device and enhances testing accuracy. The algorithm is proven to be independent of individual factors such as gender, height, and weight and demonstrates high statistical confidence in distinguishing true alcohol drinking events from false positives. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 69 RFP # B1400187—Electronic Home Monitoring BI 11111MWeld County, Colorado Sheriff's Office a See Group Company Alternative Programs ®1I1I,,,ffin Agency' Community Corrections Client: Johnson. Timothy Officer: Smith, John TAD Senal ID: 9809899 TAD Activity Graph 07/22/2013 00:00 - 07/23/2013 23.59 RF Away• 39 hours. 15 mins oxw - 0 W ii_l. ....m.,_.- ii_it\ 0.080 .1.0 ooro i, oaw otlw axe D. ow* QtlW Y., ouzo o0:0 0000 .- .‘ , .1h C,' q4 9• O. .° Nye► P%► y.a y• J`b 'y�� SAC —I ern wan — MAFIMtYC• • 1AUM10KjLrMf — .y�Knit~KtM� _.Sal 14"SaL.nr f6 W1 aKIN. • 0~at • tra.,a Si ethpt-4 • G.ter • Un►.T.Wrn..t IM X 7rre•nOVIket ed K tan 11 UaaJnawaxfuni e \emu ,•Its rtlYiia. - Figure 38. Environmental Alcohol Detection Figure 38—Environmental Alcohol Detection provides an example of the data generated by TAD when the unit is exposed to environmental alcohol. When the TAD detects environmental alcohol, the transdermal alcohol content raises and decreases in a "spike" motion. It is physically impossible for human alcohol consumption to mirror these results. �j�/�W1III/I/ nn Agency Community Corrections Client Johnson. Timothy Officer Smith, John TAD Senal ID 9809899 TAD Activity Graph 07/18/2013 00 00 - 07/19/2013 23 59 RF Away 27 hours. 51 mins o roo - 0 070 I0 0-0 0000 ks .ti a c o00 f— C 04 CC C 03 — c00 0 0+0 -- 0 DX ,�� cue ` �TAC —TMrpraWn •a$,RwasWo • Tab Aloargi ben Stn RA1Y/t•^W" �nCh7hIn Law RC a., ,o4.,,. Bo.naaY MI PRKtE.aar • T. •ni • G•V • OnagrCIWIdEttlI I T.aratn•erha6aro X Utz.. X LkaRonaxlian Figure 39. Ingested Alcohol Detection Figure 39—Ingested Alcohol Detection evidences a true drinking event, in which the transdermal alcohol content increases and decreases steadily. I BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 70 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B/ 'II»'II,111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Biometric Voice Verification BI VoicelD is an equipment-free, biometric voice verification solution that requires predefined schedules for inbound and outbound phone calls in accordance with officer-defined curfews. Individuals either receive calls or must call in from scheduled locations, and a biometric voiceprint verifies offender identity during the calls. TotalAccess has been upgraded to combine voice identification and electronic monitoring with case management and reporting into a single integrated platform in order to improve case management, efficiency, and reporting. BI VoicelD offers enhanced telephonic reporting functionality, including mobile phone location capability, announcement calls, alert calls, and other flexible configurations. VoicelD voice verification technology is capable of distinguishing among a variety of physiological characteristics of the speaker's vocal BI VoicelD is an equipment-free, biometric tract. BI VoicelD uses this approach to compare the voice of the voice verification solution that requires caller with the stored voiceprint obtained during enrollment. predefined schedules for inbound and outbound phone calls in accordance with VoicelD is a multilingual voice recognition/verification system officer defined curfews. Individuals either receive calls or must call in from scheduled that currently supports 34 languages—additional languages can locations, and a biometric voiceprint verifies be added. A sample of current VoicelD languages includes: client identity during the calls. English, Spanish, French, German, Greek, Korean, Japanese, Dutch, Kurdish, Armenian, Swahili, Polish, Italian, Indonesian, Mandarin, Cantonese, Fuzhou, Haitian Creole, Vietnamese, Cambodian Khmer, Thai, Lao, Russian, Farsi, Arabic, Hindi, Urdu, Portuguese, Canjobal, Kiche, Somali, Bengali, Punjabi and Gujarati. Location Detection Technology BI VoicelD requires only a standard landline or cellular telephone to verify that Participants are at home, work, school, or other agency-prescribed locations as scheduled. VoicelD verifies the Participant's location by initiating outbound calls to the Participant's home phone or an alternate number such as a cell phone and then allowing Participants to make inbound calls from pre-authorized phone numbers. The system compares each check-in to a biometric voiceprint created by the Participant during initial enrollment, verifying the Participant's identity with a high degree of accuracy. Calls that are late, missed, or from an unauthorized telephone number are considered unsuccessful and are logged in the system . Offender Interaction Offenders will call into the VoicelD system and respond to a series of questions. VoicelD provides more than 100 pre-recorded questions for offender verification. Examples of common questions include: • Have you had any contact with law enforcement since your last check in? • Has your address or phone number changed? • Have you paid your court fees? Officers can schedule preset calls, which require the offender to call the system for a check-in from a specific location during a specified time period. To verify offenders are reporting from the designated location, VoicelD uses Automatic Number Identification (ANI) to determine the location from which the offender is calling. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 71 B� ,,,,,,,,,,11111111111RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GOO Group Company Alternative Programs Electronic Monitoring Software TotalAccess supports BI's entire continuum of electronic monitoring equipment, including RF, GPS, and alcohol monitoring. Although alcohol monitoring is not in the scope of this contract, should the agency elect to include this type of technology, officers will benefit from a single application to view their entire caseload. TotalAccess eliminates the frustration of learning multiple programs for different equipment types. Authorized agency personnel have 24/7/365 access to all offender monitoring data via TotalAccess. Additional benefits of TotalAccess include the following: • Complete Case Management Anywhere. Agency ---- - personnel can securely access our web-based software system 24x7x365 via any web-enabled computer, laptop, or tablet. The TotalAccess • mobile application has also been specifically �. � �`ake•�4 � • =.0 optimized for access via an iPad. • Flexible and Detailed Reporting Capabilities. TotalAccess includes numerous predefined reports that provide frequently needed information. Users can run reports at any time or schedule them for automatic delivery via email or fax at specified times. In addition, customizable reports allow users to select specific data to include in the report and provide the capability to group, sort, and filter information. Figure 40. Electronic Monitoring Software • Customized Escalation Procedures. While TotalAccess allows users to create contact lists with multiple contacts and notification methods with customizable parameters, many federal officers prefer to change escalation and notification method by calling BI's Monitoring Operations center. Verbally customizing notification methods increases accuracy, reduces officer workload, and ensures compliance with agency notification processes. Customizations include the number and order of officers who will be notified and the amount of delay time between each notification attempt. For example, officer X will be notified immediately by text, officer Y will be notified two minutes later by email, and officer Z will be notified 5 minutes later by fax. • Performing Monitoring Tasks. Within TotalAccess, users can perform a variety of monitoring tasks, including adding, modifying, deleting, viewing , printing, and downloading offender information. In addition, users can alter monitoring information, such as zones and schedules. As a web-based software platform , TotalAccess provides a remote and automated capability for accessing the monitoring system data to view, print, and download information, including all reports. GPS Mapping Features BI's proposed solution uses Bing mapping software. Bing recently completed a two-year project to dramatically improve the clarity and accuracy of its aerial mapping data. In June 2013, Microsoft announced that Bing would be incorporating a collection of updates, including nearly 270 terabytes of Bird's Eye imagery. Bird's Eye imagery is captured at a 45-degree angle from low-flying aircraft. This imagery gives the viewer a better sense of depth for buildings, mountains, and other geography. Although these views are available only in certain locations, Bing Maps has published more than 1 .4 million square miles of bird's- eye scenes from around the globe. In addition, each square foot of ground space in Bing Maps is associated with an exact coordinate and is represented by one visual pixel on the map. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 72 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com BI ""1„'11, RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a coo Group Company Alternative Programs By using multiple imaging resources, Bing Maps has greatly enhanced mapping quality that is consistent across the entire United States. The end goal of the project is to cover the entire world with these extraordinarily accurate images. X , Aenal View 1 i . 41115pN' = Y K Vll iew i • •' S 1P ._✓. z no Wok OA •tir F01. ri..,. . I # ._fisoor • ill -.0... " n• tl w am St • , •r: •. _ t • r... Ca,sS J ti W Unt}I Sh S • `'• boriS c w 1011114 MISS, Greeley xt 1 ! •n ; . It m.tive •raa .ms C. 'us W*t :rT rr�. I k F bin k a• 'J• - aa.. N _ .1 R y t filmk f • 9 I w10n,se r. dam'-1� ..4 S .r '� �-a d 9 � Garden City �- ._- s).�'.r.I !1 1' RY ` 9 a P , (3irds Ear ve ar Map View « Tracking Ports , os, 'i a `owliana"" Weld Count Courthouse—Courthouse-0. • 4 ' , 4 -,•;, g ,; -- i iiiiiii I 71 , u - '/-�..r. it i1 1 • • I to - iPri i west j��j\��/��IRVI SO BI0ffice—► `y . I " ti Figure 41. Detailed Mapping Views TotalAccess offers a full-screen view of the offender's location and movement within communities. The mapping playback displays the following: • GPS points that can be viewed using forward and reverse playback at three different speeds. • Exclusion zones, inclusion zones, areas of interest, and primary location zones and associated schedules. • GPS points that can be viewed one point at a time. • Street-level or state-wide zoom . • Arrows to show the direction of the offender's movement. • A scrolling list of events that corresponds to the GPS points during playback. • A color gradient bar to show the passage of time. • A timeline that displays available points and allows playback of those points. • A search function that allows the user to find an address quickly. • A measuring tool to quickly determine the distance between two points. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 73 1 IIIIIIIIIM RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a see Group Company Alternative Programs .yam,. 141:,10N ie JO Lap: 10017014 2133 - P1n. 11•04411-0;;••••: acne@ clam za.r. - 'an• ,Wet•DI LW baron.1IM r 1701 M Tamara ([,110611 004141•114 07:03) Irk, . L; • 4 • ti• kW or . N. n Lv- 4 . 1 OrH+A• • -- r . .�� w ! ! �, l r t i •�, ,,. 1 1 Irsr. ir It _ sr; -. ilikV1 -. ' 7 ,.. • w.,N w S1 • ✓w•, • fa --- .77. VI IllIbil tr..-""..' r'*-.. — ••II - , 4101C7 - 'rkt. ‘ j r' A • • r2rrI .. ; n r • • • sat . i • /r� • te e 41 • i • •1 .-•• r •� e .• .• • •.• • I. { ;• a _ �. .1 . t1. • 1 1 1 I, I •� • 0741 '1 1 •r -_ __ - '° 1 . r• Count,Road St Date 10/13/2014 08:42 X Y o St Chem Name Miller, en Robert • by latitude 40 427933 U+ • •Abilb3/41, " Longitude -104 878982 I y-� Speed 25 mph H V Direction S r i • z_ Satellites 9 Y Get nearest address t 1 2 t • O t w nth St • `. E drh u • O 0 1 _ 111,', „ J . J I L 4tn h Ota :¢y eth St ` � he st 211 I i..- .J - 'tea _ _ Figure 42. Offender Location Points Users can create up to 150 zones associated with each offender. Zones can be created in standard shapes, or users can draw specific, complex shapes with up to 22 sides. TotalAccess zone capabilities accommodate even the most complex offender schedules. Types of zones include: • Inclusion Zones. The offender must remain within an Inclusion Zone during specified times. For example, the offender may be required to remain at work between 09:00 and 17: 30. If the offender leaves work during this time period, the system generates an alert. • Exclusion Zones. Exclusion Zones are areas the offender may not enter at any time. For example, the offender may be required to stay at least one mile away from a specific address. • Areas of Interest. An Area of Interest is a zone that the offender may enter and leave without generating a violation. An example of an Area of Interest is a home where the offender needs to drop off or pick up children at specified times on certain days. At all other times the home would be off limits. The TotalAccess system records "Enter" and "Leave" events, allowing personnel to track the offender's movements in the specific area without generating alerts. • Master Inclusion Zones. The offender must remain within a Master Inclusion Zone at all times. Examples of Master Inclusion Zones are counties and states. Only one Master Inclusion Zone can be designated per offender. Users can set up Inclusion Zones, Exclusion Zones, and Areas of Interest within a Master Inclusion Zone. BI's monitoring system generates an alert when the offender leaves the Master Inclusion Zone. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 74 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com B/ '111"' , RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a GO Group Company Alternative Programs • Primary Location Zone. A Primary Location Zone can be created around the offender's residence or primary location. The offender is required to stay in the Primary Location Zone at all times unless sanctioned to leave for work, school, or other officer-permitted activities. A May Be Away schedule can be created for times when the offender is allowed to be away from the Primary Location Zone. •co. W.0 Co •Gw.i.r • N • 0 tJ Roar e. W05t Formers WO St Ogt- -•-, .- „_I Said W 4 It SC u. •n ! `4 k `rat . ` I I W 4th SI W4th St 1 \, (pontt soon 67 1.: FPM _ 4th SIB EAh -- )..., 4w• 10th St II CenterCy „ W 10th St W •,.• ..1: ._ l , 1' IVJ-— \ t ` a JJJ \ Key W>�sl I Hu,s/ en ` t w, a Grow O Inclusion Zone t NOM Cater Master Inclusion Zone wnasl 1 C Exclusion Zone of• t # tti�ls in O Area of Interest . Primary Location Zone •.. � � (.o•dr . F' '� 14 „ob.... - -- - :Sx ter 'n" Figure 43. GPS Zones Automated Alert Notification The computer automatically sends predetermined officers a violation notification by email, text, and/or fax when field equipment notifies the monitoring computer system of a violation. Notifications can be sent via multiple methods, can be sent to more than one person simultaneously, and can even be delayed by event pairing. The computer automatically sends predetermined officers a violation notification by email, text, and/or fax when field equipment notifies the monitoring computer system of a violation. Notifications can be sent via multiple methods, can be sent to more than one person simultaneously, and can even be delayed by event pairing. Users can create contact lists for notification escalation that specify the following: • Which officers are to be notified • The method of notifying officers (e.g. , fax, email, page, text, or phone call) • The number of attempts that should be made to contact each person • How long to wait between contact attempts • The hours appropriate to contact officers. Notification escalation is an automated process that occurs 24 hours a day, 7 days a week. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 75 B� ,,,,1„Si RFP # B1400187—Electronic Home Monitoring Weld Coun Colorado Sheriff's Office a GOO Group Company Alternative Programs Event Pairing. BI's TotalAccess system allows users to configure alerts into "event pairs," which will automatically pair two closely related events occurring within a short timeframe of each other. District personnel are able to configure the time between events in the TotalAccess system for each pairing. The following are examples of closely related events that can be configured into pairs: • "Cell Signal Lost" followed by "Cell Signal Acquired". • "Inclusion Zone Leave" alert followed by "Inclusion Zone Enter" alert. • "Beacon Moving" followed by "Beacon Stationary". • "No Position Fix Available" followed by "Position Fix Available" . • "Tracker Low Battery" followed by "Tracker Battery Charging". One Touch Alert Closing. OneTouch allows officers to receive email alert notification on their computer or smartphone and manage the alert themselves. Links in the notification email allow officers to close the alert, delay it (to be closed later) , or connect via BI Mobile to manage limited participant information, such as a one-time curfew schedule extension. All OneTouch actions are logged as completed by the OneTouch user, providing confirmation that alerts were addressed by officers. Alerts that are not addressed in a timely manner can be set up to automatically escalate to other officers. TotalAccess closed-loop notification can also easily accommodate temporary officer changes, duty officer rotations, and holiday on-call shifts. Creating Schedules TotalAccess users can assign unlimited schedules to offenders mandated to participate in RF curfew monitoring. The TotalAccess software platform allows users to define an unlimited number of RF rules per offender. The system also allows users to create daily schedules, one-time schedules, or continuous schedules that may span multiple days. AyerKm Uses (heal Mous Reports Messojes My Vrot,le He4p log Out ' f Agency: Comanunrty Ccntchons Agency Number: 300418 .Stet.: CO nyrn.y Iin.r: 13 4' Officer: 'n. )ctxucn Officer Phone: @SS) %3S MSS Mobile. l 303) SS5•SSS5 P Oat Kyle Sunny Curt floss: Sled: 1/10/2011 tad: 1/10/2012 CBent Ilene: 13:49 Alas. NJ fist pull :; M hemetese Rt Monfludng(las) No Entwine APM011ad savcP Nero ad es 124rMa end SSd*OoI.` (lint N0N* iM.4• sat'.p Hnrs%'r9 Tons Feedback •@Ack to Summary -now: Inactive Inactivate / Delete v 4- :O • 05/28/2012-06/03/2012 I Acid Scheme J Day ant Month Mon.28 rue.29 Wed. 30 Thu. 31 Fri. 1 Sat 2 Sun.3 0600 0700 08.00 09:00 C t0 May Lao C PE 1.0,'lean CAF May tem C.Pt M y Ltew 10:00 11:00 12 00 1300 1400 15:00 Pt key Lean 1(.00 Figure 44. Schedule Creation BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 76 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com Bi "IM= RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Gee Group Company Alternative Programs Attachment B—Proposal Conditions and Provisions Please find a signed copy of BI's acknowledgment and compliance with RFP Section - Proposal Conditions and Provisions immediately following this page. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com 77 8/ 111111111111 RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a Se® Group Company Alternative Programs Attachment C—Warranty Information Please find copies of warranty agreements for all proposed equipment immediately following this page. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 78 Tel: 303.218.1000 • Fax: 303.218.1250 • www.bi.com RFP # B1400187—Electronic Home Monitoring Weld County, Colorado Sheriff's Office a see Group Company Alternative Programs Attachment D—Addenda Acknowledgement Pages BI acknowledges the following addenda to the RFP: • Addendum #1 , issued October 3, 2014. • Addendum #2, issued October 22, 2014 In accordance with County requirements, BI faxed the addenda acknowledgement sheets directly to the agency. For ease of evaluation, BI has included the addenda acknowledgement forms immediately following this page. BI Incorporated • 6400 Lookout Road • Boulder, CO 80301 79 Tel: 303.218.1000 • Fax: 303.218.1250 • ww.bi.com w / l DATE (MM/DD/YYYY) A` oRO CERTIFICATE OF LIABILITY INSURANCE Page 1 of 2 10 / 02 /2013 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies)must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME Willis Insurance Services of Georgia , Inc . PHONE EXT 877 - 945 - 7378 FAX Nil 888 - 467 - 2378 c/o 26 Century Blvd . ( )' ( ) P . O . Box 305191 E-MAIL AnnRFSS• certificates@willis . com Nashville , TN 37230 - 5191 INSURER(S)AFFORDING COVERAGE NAIC# INSURER A: National Union Fire Insurance Co . of Pitt 19445 - 002 INSURED INSURER B: New Hampshire Insurance Company 23841-001 The GEO Group Inc and All Subsidiaries One Park Place , Suite 700 INSURERC: Illinois National Insurance Company 23817 -001 621 Northwest 53 Street INSURERD: Chartis Specialty Insurance Company 26883 - 002 Boca Raton, FL 33487 INSURER E: INSURER F: COVERAGES CERTIFICATE NUMBER: 20548278 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADD'L SUBR POLICY NUMBER POLICY EFF POLICY EXP LIMITS I TR /�ISR[] WVn, (MM/nn/YYYY) (MMUln/YYYY) A GENERAL LIABILITY Y Y 6819375 (AOS ) 10 / 1/2013 10 /1/2014 EACH OCCURRENCE $ 5 , 000 , 000 X COMMERCIAL GENERAL LIABILITY PREMISES (Ea RENTED $ 5 , 000 , 000 CLAIMS-MADE X OCCUR MED EXP (Any one person) $ X Medical Professional PERSONAL &ADVINJURY $ 5 , 000 , 000 X Civil Rights GENERAL AGGREGATE $ 25 , 000 , 000 GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS-COMP/OP AGG $ 5 , 000 , 000 PRO- POLICY LOC $ A AUTOMOBILE LIABILITY Y Y 6403978 (AOS ) 10 / 1/2013 10 /1/2014 COMBINED SINGLE LIMIT (Ea accident) $ 3 , 000 , 000 B X ANY AUTO Y Y 6403979 (MA) 10/ 1/2013 10/1/2014 BODILYINJURY(Perperson) $ A ALL OWNED SCHEDULED Y Y 6403980 (VA) 10/ 1/2013 10/ 1/2014 BODILYINJURY(Peraccident) $ AUTOS AUTOS X HIRED AUTOS X NON-OWNED Per accident) AUTOS ( ) UMBRELLA LIAB OCCUR EACH OCCURRENCE $ EXCESS LIAB CLAIMS-MADE AGGREGATE $ DED RETENTION $ $ B WORKERS COMPENSATION Y 026020353 (AOS ) 10/ 1/2013 10/ 1/2014 X WATu- Cg o - AND EMPLOYERS' LIABILITY 7nCSRY IT IM1TS FR C ANY PROPRIETOR/PARTNER/EXECUTIVE NN N /A Y 026020355 ( FL ) 10/ 1/2013 10/1/2014 E.L. EACH ACCIDENT $ 2 , 000 , 000 OFFICER/MEMBERtoryirerner EXCLUDED? Y 026020354 (CA) 10/ 1/2013 10 / 1/2014 E.L. DISEASE - EA EMPLOYEE $ 2 , 000 , 000 A (Mandatory,in NH) If yes, describe under B DESCRIPTION OF OPERATIONS below Y 026020358 (MA) 10/ 1/2013 10 /1/2014 E.L. DISEASE - POLICY LIMIT $ 2 , 000 , 000 D PLC2032977 10 / 1/2012 10/ 1/2015 Pollution Liability $10 , 000 , 000 Each Incident $10 , 000 , 000 Policy Aggregate DESCRIPTION OF OPERATIONS/ LOCATIONS/VEHICLES (Attach Acord 101, Additonal Remarks Schedule, if more space is required) RE : Hudson Correctional Facility BM - Law Enforcement Special Duty Agreement NAMED INSURED ( S ) : Cornell Abraxas Group Inc B . I . Incorporated See Attached for Additional Workers Compensation policies : CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. Weld County, By and Through The Board of County Commissioners of Weld County, The Weld County AUTHORIZED REPRESENTATIVE Sheriff , and Their Employees . PO Box 758 Greeley, CO 80632 cCy r� Co11 : 4227948 Tp1 : 1715056 Cert : 20548278 © 1988-2010 ACORD CORPORATION. All rights reserved. ACORD 25 (2010/05) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: 33006306 LOC#: A`oRO® ADDITIONAL REMARKS SCHEDULE Paged of _2_ AGENCY NAMED INSURED The GEO Group Inc and All Subsidiaries Willis Insurance Services of Georgia , Inc . One Park Place , Suite 700 POLICY NUMBER 621 Northwest 53 Street Boca Raton , FL 33487 See First Page CARRIER NAIC CODE See First Page EFFECTIVE DATE: See First Page ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: CERTIFICATE OF LIABILITY INSURANCE Additional Workers Compensation Policy # 026020359 (MN) , # 026020360 (NJ/PA) , #026020356 (AK/AZ/GA/VA) and #026020357 ( IL/KY/NC/UT) Policy Period : 10 - 1 - 13 to 10 - 1 - 14 Carrier : New Hampshire Insurance Company Limits : $2 , 000 , 0-00 E . L . Each Accident $ 2 , 000 , 000 E . L . Disease - Each Employee $ 2 , 000 , 000 E . L . Disease - Policy Limit General Liability : Contractual Liability is provided per form CG0001 - Commercial General Liability . Coverage include Severability of Interest and Cross Suits . Sexual Molestation - Physical Abuse is not excluded General Liability and Auto Liability : Blanket Additional Insured is included to Certificate Holder if required by written contract . Insurance is Primary and Non Contributory . General Liability , Auto Liability , Worker ' s Compensation and Professional Liability : Blanket Waiver of Subrogation is provided as required by written contract . ACORD 101 (2008/01 ) Co11 : 4227948 Tp1 : 1715056 Cert : 20548278 © 2008ACORDCORPORATION. All rightsreserved. The ACORD name and logo are registered marks of ACORD Sheriff jofin B. Cooke From the Desk of: Ryan Broswell,Director Offender Supervision Bureau wei' (970) 304-6550 Extension 2990 The Weld County Sheriffs Office received four(4) proposals for equipment and services to facilitate electronic monitoring of offenders in the community. The proposals were received from Intervention Inc., Rocky Mountain Offender Management Systems, RI Inc. and Sentinel Offender Services. Four staff members from the Sheriffs Office evaluated the proposals based on the following criteria outlined in the RFP: Proposal structure and flexibility, Computer Hardware and Software,Technical Service and Support, Qualifications, Pricing, Proposed Technology and Features and Customer Service and Support. Two evaluation scores were compiled for each vendor as staff worked collaboratively. Based on the evaluation criteria The Sheriffs Office recommends the contract for equipment and services for electronic monitoring of offenders, be awarded to RI, Inc. BI Inc. is Weld County's current vendor and has an excellent track record of customer service. Being our current vendor; all issues related to equipment procurement, software training and client transition would be negated. Of all the companies that met our minimum qualifications, BI, Inc was scored highest by all four evaluators and presented the lowest overall bid. RI has thepotential for greater cost should equipment losses exceed allowances. However, during the course of the prior 3 year contract the Alternative Programs unit has never exceeded this allowance. Below is an estimated annual cost of each proposal based on the current program; utilizing current average daily population, equipment inventories and losses. During the previous contract period Alternative Programs has never exceeded the 5% lost figure. The total cost of monitoring Work Release clients has dropped. We paid$4.99/day for GPS units under the last contract and stand to pay$4.30/day by remaining with RI. All proposals now reflect a 100%offender-pay EHM provision which was not the case under the last RFP. Total Net cost to county for annual cost RF monitoring of home to county Net cost to county for GPS detention clients for monitoring of work release Assuming 67 ADP electronic clients Assuming 85 ADP (October 2014)with monitoring (October 2014),15%spare 20%client non- of Company inventory and 5%lost payment offenders Intervention 20%spare,100%lost,stolen,damaged $155,125.00 0 $155,125.00 Rocky Mountian Offender Management Systems 20%spare, 100%lost,stolen,damaged $136,510.00 0 $136,510.00 BI 20%spare,5%lost,stolen,damaged $133,407.50 0 $133,407.50 Sentinel Offenders Services 10%spare, 10%lost,stolen,damaged $139,612.50 0 $139,612.50 Weld County Sheriffs Office 1950"O"Street Greeley, CO 80631 Phone(970)356-4015 Fax(970)304-6467 )h.7/l4-1 Zoiy-3129 30 0035 Shenff John 0. Cooke -J` _ IIIIIIMPIS From the Desk of: Ryan Broswell,Director Offender Supervision Bureau COWIty (970) 304-6550 Extension 2990 Below is a matrix indicating each companies score in each category from all evaluators and a general synopsis of each proposal: Rocky Maximum Mountain Sentinel Evaluator Evaluation Intervention Pts. Offender BI Inc. Offender 1 Category Possible Inc' Management Services Systems Proposal structure and 50 45 40 45 45 flexibility Computer Hardware 40 32 32 36 36 iI and Software Technical Service and 40 32 36 32 24 Support Qualifications 40 32 40 36 36 Pricing 40 24 36 40 32 Proposed Technology 50 40 40 45 45 and Features Customer Service and 50 45 45 45 45 Support Total 310 250 269 279 263 Rocky I Evaluator Evaluation Maximum Mountain Sentinel Intervention Pts. Offender BI Inc. Offender 2 Category Possible Inc' Management Services Systems Proposal structure and 50 35 40 50 45 flexibility Computer Hardware 40 32 32 32 36 and Software Technical Service and 40 32 32 32 28 Support Qualifications 40 28 28 40 45 Pricing 40 28 36 32 28 Proposed Technology 50 40 40 50 45 and Features Customer Service and 50 40 40 50 40 Support Total 310 235 248 286 258 Weld County Sheriffs Office 1950"0" Street Greeley, CO 80631 Phone(970)356-4015 Fax(970)304-6467 Sheriff John 0. Cooke From the Desk of. Ryan BroswelWirector Offender Supervision Bureau wen County (970) 304-6550 Extension 2990 Intervention, Inc. is a Colorado company with offices in Greeley.They primarily utilize BI, Inc's hardware and software so issues related to equipment procurement and software training would be minimal.They have solid references and a comprehensive plan. Their approximate annual price is$155,125.00 Rocky Mountain Offender Management Systems scored well in all areas.They are a Colorado company with offices in Greeley.They meet all the qualifications and were very well regarded by their references. They have flexible payment options for offenders in the Home Detention program based on ability to pay. Their approximate annual price is$136,510.00 BI, Inc. scored well in all areas.They are a Colorado company with offices in Greeley.They are the only local proposing vendor that manufactures all of their own equipment. Manufacturing and warehouse operations are located at their corporate headquarters in Boulder.Their approximate annual price is $133,407.50 which is the lowest overall bid. Sentinel Offender Services has their corporate headquarters based in Irvine California.They meet all the qualifications and received positive references. Sentinel Offender Services has no local infrastructure; this is indicated in low scores in Technical Service and Support.They have agreed to provide local support if awarded the contract but implementation would not be completed until early February. Sentinel manufactures their own monitoring hardware and maintains their own software program which is a plus. Their approximate annual price is$139,612.50 Weld County Sheriff's Office 1950"O" Street Greeley, CO 80631 Phone(970) 356-4015 Fax(970)304-6467 WELD COUNTY PURCHASING _ ..4%11440, 1150 O Street Room #107, Greeley CO 80631 E-mail: mwaltersco.weld.co.us '• �.!rii E-mail: reverett aC�co.weld.co.us Phone: (970) 356-4000, Ext 4222 or 4223 c p u N?v Fax: (970) 336-7226 DATE OF BID: October 21, 2014 REQUEST FOR: ELECTRONIC HOME MONITORING SERVICES DEPARTMENT: SHERIFF'S OFFICE/ALTERNATIVE PROGRAMS BID NO: #B1400187 PRESENT DATE: NOVEMBER 3RD, 2014 APPROVAL DATE: NOVEMBER 17, 2014 VENDORS BI INCORPORATED 6400 LOOKOUT RD BOUDLER CO 80301 INTERVENTION INC 1333 W 120 AVENUE SUITE 101 WESTMINSTER CO 80234 ROCKY MOUNTAIN OFFENDER MGMT SYSTEMS 8787 TURNPIKE DR SUITE 200 WESTMINSTER CO 80031 SENTINEL OFFENDER SERVICES LLC 201 TEHCNOLOGY DRIVE IRVINE CA 92618 **THE BIDS ARE BEING REVIEWED AT THIS TIME. 2014-3429 500055 ii/3I/4 Hello