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HomeMy WebLinkAbout20154109.tiff NCMC BOARD OF TRUSTEES Regular Session Meeting Tuesday, January 13, 2015 Attachment 1 Minutes of Regular Session of December 15, 2014 * * - Action Required NCMC Board of Trustees Regular Session Minutes Monday, December 15, 2014 12:00 Noon The Board of Trustees of North Colorado Medical Center met in Regular Session on Monday, December 15, 2014, in the Richard Stenner Boardroom located at North Colorado Medical Center. Mr. Houtchens declared a quorum and called the meeting to order at 12:00 p.m. ATTENDANCE REPORT NCMC Board of Trustees: Dr. Susan Carter, Thomas Grant, Brandon Houtchens, Mark Lawley, Dave Owen, Michael Simone, Jason Yeater, and Sean Conway (Commissioner, non-voting member), with Dave Banner Health: Rick Sutton (NCMC CEO) and Wendy Sparks (NCMC COO) Staff: Ken Schultz (Board Executive) Recording Clerk: Esther Gesick (Weld County Clerk to the Board) PUBLIC COMMENT There was no public comment. APPROVAL OF MINUTES It was MSC (Carter/Simone) to approve the minutes from the November 24, 2014, Regular Session meeting. NEW BUSINESS There was no new business. VISITATION REPORTS ENDOSCOPY DEPARTMENT Jason Yeater reviewed his report, dated December 15, 2014. A written copy of the visitation report is attached as a part of these minutes. There was discussion concerning the various processes and procedures. RISK MANAGEMENT Brandon Houtchens reviewed his report, dated December 11, 2014. A written copy of the visitation report and an associated handout are attached as a part of these minutes. There was discussion concerning the best approach when there is an incident. CEO REPORT or COO REPORT NCMC COO, Wendy Sparks, gave the following report: • Today is the last day for employees to receive flu shots or be placed on administrative leave for one week. . Leaders are attending "Just Culture"training in the event of an incident. Page 1 of 2 December 15,2014 NCMC Board of Trustees • Patient Satisfaction -the facility is meeting target/stretch on all seven dimensions. • Quality - hitting eight of ten Quality Strategic Initiatives. • Physician recruiting is ongoing. • Financials - for the month of November the Greeley Community had an operating gain of$1.6 million, and Year-to-Date it is ahead of budget by $4.9 million. The NOCO area had an operating gain of$612,000 for the month and Year-to-Date it is ahead of budget for $4 million. • Master Campus - projects are on track, the magnet for the new MRI has been placed and they will start scheduling patients for the week of January 19th. The large tower crane and the temporary boiler will both be removed the first week of January. VISITATIONS FOR FEBRUARY Dr. Susan Carter Mark Lawley NCMC, INc. REPORT Brandon indicated there is nothing new to report. COMMISSIONER'S REPORT Commissioner Conway introduced the new County Attorney, Robert Frick, effective December 1, 2014, and Bob said it is good to be back with Team Weld County. Commissioner Conway reported the 2015 Final Budget has been approved, with the mill levy reduced to 15.8 mills. He commented the lowered oil and gas prices do not impact the current budget since the production schedule is one year behind and will not be reflected until 2017. He stated the Board has had discussions with the larger producers and their intensions for 2015 remain consistent, although they are monitoring the situation closely. He referenced the Greeley Tribune article regarding Weld County's Retirement funding and explained it is fully funded and compliant, and the County has no sales tax and remains without debt. He confirmed he will be reappointed to the Trustee Board as the Commissioner Representative for 2015. OTHER BUSINESS There was no other business to discuss. PLANNING SESSION No discussion was held on scheduling a future planning session. ADJOURN There being no further business to come before the Board, it was MSC [Lawley/Simone] to adjourn the meeting at 1:05 p.m. Respectfully submitted, Esther Gesick Page 2 of 2 December 15,2014 NCMC Board of Trustees NCMC Board of Trustees Report Jason Yeater 12/15/14 Endoscopy Department Department History:The Endoscopy Department was recently built in 2009, and has remained in its current location.The 2009 project was a design build with heavy influence coming from the Endoscopy staff. Because the area was specifically built for the Endoscopy department,the staff is able to conduct on average, 20 procedures per day while only utilizing 40%of the facilities capacity.At times,the demand for services increases, and more procedure rooms are utilized with the aid of float staff. In an effort to maximize the space,the pre and post procedure area is currently being used by the Oncology Department for outpatient infusion which sees approximately 20 patients per day. Services_The Endoscopy floor provides a variety of specialized procedures. Each procedure takes on average 45 minutes to an hour to conduct, however, procedures can vary greatly in length based on both patient and doctor needs.The procedures can vary in time anywhere from 20 minutes to 6 hours. The procedures themselves can vary as well, from an EGD (esophagogastroduodenoscopy),where a scope is inserted into the esophagus (food pipe)to the stomach and duodenum (small intestine);to a Bronchoscopy in which an endoscope is inserted into the trachea (air pipe) and the mainstem bronchi (lungs) are examined. Other services provided include: a Colonoscopy,which examines the large bowel and distal part of the small bowel; ERCP (Endoscopic retrograde cholangiopancreatography), a procedure that combines gastrointestinal endoscopy and x-rays to treat problems of the bile and pancreatic ducts; EL'S (Endoscopic ultrasonography),which allows for the examination of the esophageal and stomach linings as well as the walls of your upper and lower gastrointestinal tract; and lastly nurse mobility tests,which test for GERD and hernias. Staff:The Endoscopy Department is staffed by five RNs,four endo surgical techs, and one health unit coordinator. All staff scheduling is performed using a "staffing by demand model".Any additional staffing needs are achieved with PRN staff. Procedures are performed primarily by three Gastroenterology(GI) doctors. One point to note is that three GI doctors have left the community in the past year.This has created a large demand on the remaining GI doctors. Successes:The staff of the endoscopy department has been working together for numerous years.This has created an environment that is highly professional, competent,and positive. All staff, including physicians, are extremely hard working and are willing to put in the extra work as the department grows. Dr. McWilliams in particular, has been a great addition to the department and has an "incredible beside manor." Another paint of pride for the department is its ability to perform Intravenous Endoscopy Procedures which are not done at other local facilities, as well as the ability to handle a more complicated patient with a difficult anatomy.Just one example of this is the department's ability to remove blockages from patients with small bile ducts. Over all,the Endoscopy department's biggest opportunity for success might be the environment in which it operates.The recent departure of local GI doctors and the Endoscopy department's ability to perform more complicated procedures, leads the department to believe there is a big opportunity for growth. Challenges:The greatest challenge in the short run for the department is staffing. Although highly competent, current staff is being stretched to its limits at times. Management will soon be working with a Labor Engineer, and believes that along with suggestions for optimization,staffing will be increased. Combined with additional staff and the increase in market share,the Endoscopy department feels it will soon be able to utilize two additional exam rooms.The short run goal of the Endoscopy department is to add an additional 15 procedures per week. Department Needs/Requests:Although the staff is very fortunate to be approved for seven new Endo Scopes,a Mobility system,and a CO2 unit, they would like to have a dedicated fixed fluoroscopy unit(x- rays) as well as a GIQUIC program (GI Quality Improvement Consortium).They feel that the addition of these two items will allow them to increase the procedures, while at the same time having the ability to track procedural quality. What the department would like NCMC Inc.to know:That they have a great staff from the ground up. They have a great facility and appreciate the support with all of the requests and needs that have been submitted. NCMC RISK MANAGEMENT Report to the NCMC Trustee Board Visit by Brandon Houtchens, December 11, 2014 I met with Gloria Ybarra,MPH, BSN, RN, CPHRM. She is the Director of Risk Management. Her department includes a staff of 3 people. The information attached to this report will describe in better detail the responsibilities and functions of the department. The NCMC Risk Management group is Team B,with responsibilities over NCMC, the West ED, Banner Paramedic Service, Northern Colorado Family Residency, Est Morgan County Hospital, and BMG, Overview: The department is responsible for communicating risk-management policies and communicating with employees to address actual or perceived incidents of loss, damage, etc.,with the goal of minimizing losses and preventing or mitigating claims when losses occur. The department also assists when claims are brought, subpoenas issued, etc. The department does not handle employment claims or collections. Department History: Founded 1978; Merged with the Business Health Department in 1998. Recent Changes: Changes are pending regarding the NoCo region. Team composition and leadership is uncertain in the near future. Services Provided: Emergency Management, HIPAA,Litigation Management, Records Retention, Property Damage and Insurance, Professional/General Liability Claims,Workers Compensation, Loss Prevention/Education, Risk Financing, Safety& Security, Patient Complaints and Grievances, Theft and Vehicle Insurance,Litigation Management, Insurance Funding. NCMC is predominantly self-insured, so claims are handled in-house. Malpractice claims are handled by one of three Denver-based defense firms,who have handled NCMC claims for many years, Successes: Measuring the success of this department is difficult. Strategies implemented by Risk Management might be designed to reduce the number of claims, suits filed, amounts paid in settlement,verdicts, etc., but the lag between incidents and the outcome (i,e., statute of limitations plus duration of litigation) makes it difficult to draw a causal link between the strategies and dollars spent in response to incidents. Also, a. goal of the department is to encourage employees to report incidents that might lead to claims, so success in this regard might lead to the reporting of more incidents, which might (misleadingly) suggest that strategies designed to minimize incidents are not succeeding. Future: TBD regarding structure. Otherwise, I didn't learn of any imminent changes regarding the function of the department. Note: The Risk Management department facilitates payment to patients who have suffered some adverse outcome (even when not the result of negligent care; even when the patient is advised that the adverse outcome is a risk of the care) to help patients cope with the financial burden of longer stays, missing work, etc. 1 a iLL - +j, a a I y `ei 3 a 5 ' c a :c too = o a g in O c = ao ,4 jL�1 Ey i, 73 C Ld fu Gi C 'G [�fa�¢7� I co Y �' Q) cn a Z '!G ti 9 C N N _q v- O eta a z _c @ f0 V a) a c U O = 6 V- c '� N vl I - t UDUUVI }1 I ! 1 Q 9. 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