HomeMy WebLinkAbout20152903.tiff RESOLUTION
RE: APPROVE PARTICIPATION AGREEMENT (EXHIBIT 1 TO UNIVERSAL
MEMBERSHIP AGREEMENT) FOR USE OF WORK NUMBER PILOT SYSTEM AND
AUTHORIZE DIRECTOR OF HUMAN SERVICES TO SIGN -TALX CORPORATION
WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to
Colorado statute and the Weld County Home Rule Charter, is vested with the authority of
administering the affairs of Weld County, Colorado, and
WHEREAS, the Board has been presented with a Participation Agreement (Exhibit 1 to
Universal Membership Agreement)for Use of the Work Number Pilot System between the County
of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County,
on behalf of the Department of Human Services, and TALX Corporation, commencing upon full
execution of signatures, and ending 90 days after an approximate beginning date of September 1,
2015, with further terms and conditions being as stated in said agreement, and
WHEREAS, after review, the Board deems it advisable to approve said agreement, a copy
of which is attached hereto and incorporated herein by reference.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld
County, Colorado, that the Participation Agreement (Exhibit 1 to Universal Membership
Agreement) for Use of the Work Number Pilot System between the County of Weld, State of
Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the
Department of Human Services, and TALX Corporation be, and hereby is, approved.
BE IT FURTHER RESOLVED by the Board that Judy Griego, Director of the Department
of Human Services, be, and hereby is, authorized to sign said agreement.
The above and foregoing Resolution was, on motion duly made and seconded, adopted
by the following vote on the 31st day of August, A.D., 2015.
BOARD OF COUNTY COMMISSIONERS
WELD COUNTY, OLORADO,
ATTEST: �C/,:a%met,
arbara Kirkme er, Chair
Weld County Clerk o the Board E L ��
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eeman, Pro-Tem
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De•uty Clerk to the Board ` +,�►►` !
a '. Conway
APP ED AS T RM:
Julie • . ozad
o t Attorney
Steve Moreno
Date of signature: //,sips
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MEMORANDUM
‘,. DATE: August 26,2015
11\--1111TMTO: Board of County Commissioners—Pass-Around
FR: Judy A. Griego, Director, Human Services
CIL—Gra-1JN T Y RE: Department of Human Services'Participation in the
TColorado Department of Human Services(CDHS)
Work Number Pilot for Statewide Contract with TALX
and Director Signature on Pending Participation
Agreement
Please review and indicate if you would like a work session prior to placing this item on the Board's
agenda.
Request Board Approval of the Departments' Participation in the Colorado Department of
Human Services(CDHS)Work Number Pilot for Statewide Contract and Director Signature on
Pending Participation Agreement.CDHS will enter into a statewide agreement with Equifax
Verification Services(EVS)to initiate statewide access to the Work Number's automated income
verification system for a 90-day trial period with an approximate beginning date of September 1,2015.
The Work Number is a tool that can be used by County workers to verify applicant and participant
income for public assistance and other programs, including Colorado Works, Adult Financial, Food
Assistance,Child Care Assistance, and the Child Support Programs. The State will sign a master
agreement with EVS; interested counties will sign individual participation agreements,which have been
counter-signed by CDHS and EVS,as part of the master agreement. CDHS requests that the attached
pending participation agreement be signed by the Director and returned to CDHS in order to participate
in the Pilot.
In 2009, the Board approved a similar services agreement directly with the TALX Corporation for a
sixty day pilot. (See Tyler Agreement 2009-2784). Frank Haug has reviewed the new participation
agreement and provided initial comments. The current pilot with TALX will be overseen by CDHS and
there will be no cost to the Department during the Pilot. Final pricing will be determined based upon
results of the Pilot and should reflect more competitive pricing due to the larger volume of contract
users. Final pricing will be provided once CDHS receives final pricing from TALX.
I do not recommend a Work Session. I recommend approval of participation in the Pilot and Department
Director's Signature on Pending Participation Agreement.
Approve Request
BOCC Agenda Work Session
Sean Conway
Steve Moreno
Barbara KirkmeyerR-?)(
Mike Freeman tv1
Julie Cozad
2015-2903
Pass-Around Memorandum; August 26, 2015 Page 1
1
44, CDHS COLORADO
ittACO Office of Economic Security
Department of Human Services
Date: August 18, 2015
To: County Department of Human Services Directors
From: Levetta Love
Title: Work Number Pilot for Statewide Contract
Regarding: Optional Pilot of the Work Number for Counties
Key Words: Work Number
Number: IM-OES-2015-001
Information Memorandum
CDHS will enter into a statewide agreement with Equifax Verification Services (EVS) to initiate
statewide access to the Work Number's automated income verification system. The Work Number
is a tool that can be used by county workers to verify applicant and participant income for public
assistance and other programs, including Colorado Works, Adult Financial, Food Assistance, LEAP,
Child Care Assistance, and Child Support Programs. The Work Number is the largest proprietary
database of up-to-date employment and income data. The Work Number will immediately search
for your income or employment request from over millions of employment records contributed by
over 4,300 employers nationwide. As such, the State will sign a master agreement with EVS;
interested counties will sign individual participation agreements, which have been counter-signed
by CDHS and EVS, as part of the master agreement.
The anticipated launch date is September 1, 2015.
The agreement will begin with a 90-day trial pilot, available to all interested counties. The purpose
1 of the pilot is to assess statewide usage in order to determine the ongoing price per transaction
when an income verification report is ordered. Bundling usage statewide should discount the price,
due to economies of scale. During the pilot, any eligibility technician and/or Child Support Services
workers in interested counties will have access to the system.
1 As of December 2015, counties interested in continuing Work Number access will be billed for the
actual income verifications ordered by its workers. Therefore, it is critical that all counties who
are interested in accessing the Work Number provide the required information regarding county
participation before the September start date; this will ensure the most complete picture of
Colorado's anticipated usage in order to secure the best price for all counties who elect to move
forward with the Work Number after the trial pilot.
1575 Sherman Street, Denver,CO 80203 P 303.866.5700 www.colorado.gov/cdhs gj
John W. Hickenlooper, Governor I Reggie Bicha, Executive Director I *, «
2
A master agreement is in the process of being signed by EVS and CDHS. As soon as the master
agreement is fully executed, it will be sent to counties to sign and return the participation
agreement portion. There will be a place for counties to initial on the EVS/CDHS signature page, as
well as sign the actual county participation agreement. Please ignore previous instructions for
signing the agreement. Clear instructions for signing and returning the agreement will accompany
the pending e-mail message from CDHS that contains the executed agreement.
Information to Participate in the Pilot
The first step in this process for interested counties is to identify the users in their county who will
have Work Number access. Counties will fall into two camps regarding immediate next steps,
depending on their previous access. County groups and information regarding this next step are
contained at the end of this memo.
For counties in either group to have Work Number access on September 1 , the following steps must
be completed: 1) complete and return your county User Registration lists to CDHS and EVS, as
instructed, no later than Wednesday, August 26, 2015; and 2) counter-sign and return the pending
participation agreement via further instructions that will be contained in a separate
communication from CDHS. Counties may sign and complete necessary paperwork and participate
later than September 1st, but delays may impact final, statewide pricing.
For additional information, please review the attached brochure that highlights the features of the
software and the benefits that counties can expect to receive from the Work Number. Additionally,
a number of training opportunities will be available to county employees. EVS will provide
webinars, training videos, and face-to-face training based on county requests.
We are excited to partner with Equifax to streamline the eligibility process and make
income/employment verification simpler for county workers and our customers. Meanwhile, please
contact Samantha O'Neill-Dunbar (Samantha.oneilldunbar@state.co.us or 303-866-2864) if you have
any questions about the Work Number.
Counties with previous Work Number access:
Adams Fremont Montrose User List Instructions
Alamosa Grand Montezuma
Baca Gunnison Morgan
Chaffee Jefferson Otero County directors will receive user lists from
Conejos Kiowa Park CDHS. If interested in participating in the
Crowley La Plata Rio Grande pilot,the county is responsible for updating
Denver Las Animas Routt the information and returning the updated
Dolores list,as instructed.
Logan Summit
Eagle Mesa Weld
El Paso Moffat
These counties will receive a User Registration list directly from CDHS employee Samantha O'Neill-
Dunbar with specific instructions for submission. If the county is interested in participating in the
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1575 Sherman Street, Denver, CO 80203 P 303.866.5700 www.colorado.gov/cdhs I y
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John W. Hickenlooper,Governor I Reggie Bicha, Executive Director ,*4:,\;t! 4-, *'
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Work Number pilot, the completed lists must be returned, as instructed, to Samantha
(Samantha.oneilldunbar@state.co.us) and EVS (Thomas.jayne@equifax.com) as quickly as possible.
Counties with no previous Work Number access:
Archuleta Hinsdale Prowers User List Instructions
Bent Huerfano Pueblo
Cheyenne Jackson Rio Blanco
Clear Creek Kit Carson Saguache
Costilla Lake San Juan
Custer Lincoln San Miguel Counties interested in participating in the
Work Number pilot must fill out the User
Delta Mineral Sedgwick Registration Form and return it,as instructed.
Douglas Ouray Teller
Elbert Pitkin Washington
Garfield Phillips Yuma
Gilpin
If interested in participating in the Work Number pilot, these counties must complete a required
User Registration form that will be sent directly from Samantha O'Neill-Dunbar with instructions.
Interested counties will return them to Samantha (Samantha.oneilldunbar@state.co.us) and EVS
(Thomas.jayne@equifax.com) as quickly as possible.
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1575 Sherman Street, Denver,CO 80203 P 303.866.5700 www.colorado.gov/cdhs
John W. Hickenlooper, Governor I Reggie Bicha, Executive Director Kin: n'
�X876
UNIVERSAL MEMBERSHIP AGREEMENT
for
The Work Numbers Social Services
This Universal Membership Agreement(the"Agreement') is entered into by and between TALX
Corporation(a provider of Equifax Verification Services),a Missouri Corporation, located at 11432 Lackland Road, St.
Louis, Missouri("EVS"),and the State of Colorado, Colorado Department of Human Services("CDHS").
RECITALS:
A. EVS operates The Work Number®,a service used to verify employment and income information about an
individual("Consumers"),and various other services used to verify certain Consumer information(EVS's services
are collectively referred to herein as the"Service");and
B. CDHS wishes to have Participating Counties use use the Service to verify certain Consumer information.
NOW,THEREFORE, EVS and CDHS agree as follows:
1. SCOPE OF THE AGREEMENT. EVS agrees to allow Colorado's counties to use the Service pursuant to the
terms of this Agreement. In that regard, this Agreement shall be considered a "master agreement" allowing the
said Colorado counties to participate, provided such counties individually execute a Participation Agreement
("Participation Agreement") in the form of Exhibit 1 attached hereto (including Attachment 1 to Exhibit 1), along
with an applicable Schedule A. It is further acknowledged by the parties that while this Agreement is with the
State of Colorado Department of Human Services, the use by the said counties will be done by each under its
status as an individual political subdivision of the State and as a separate legal entity pursuant to the terms of this
Agreement; and the Participation Agreement and Schedule A executed by said counties. All references herein, or
any applicable Schedule A, to"party"or"parties"and all references to"Participating County",shall apply equally
and separately to each county executing a Participation Agreement and Schedule A(the"Participating County").
This Agreement consists of the general terms set forth in the body of this Agreement, Exhibit 1, Exhibit 2, and
each Schedule A executed by the parties which may contain additional terms. If there is a conflict between the
general terms and conditions of this Agreement and any Exhibit or Schedule, the provisions of the Exhibit or
Schedule will govern and control. This Agreement specifically supersedes and replaces any agreement between
the parties that predates this Agreement and which relates to the Service as provided in each Schedule A, even if
the prior agreement contains an"entire agreement"or"merger"clause,and any such agreements are terminated.
2. EVS OBLIGATIONS. The Service will provide Participating County with automated access to certain
employment and/or income data("Data")furnished to EVS by employers.
3. PARTICIPATING COUNTY OBLIGATIONS.
a. Participating County shall comply with the terms set forth in this Agreement which includes Exhibits I and 2,
and also each Schedule A executed by the parties which may contain additional terms.
b. CDHS shall pay for the Services on behalf of the Participating Counties and shall promptly notify EVS of any
failure by any Participating County to provide CDHS with sufficient funds to cover the cost of Services. Upon
notification from CDHS of such failure,EVS will suspend and/or terminate the Services for such Participating
County.
4 Except to the extent that Agency has provided an exemption certificate, direct pay permit or other such
appropriate documentation, EVS shall add to each invoice any sales, use, excise, value-added, gross receipts,
services, consumption and other similar transaction taxes however designated that are properly levied by any
taxing authority upon the provision of the Services, excluding, however, any state or local privilege or
franchise taxes, taxes based upon EVS's net income and any taxes or amounts in lieu thereof paid or payable
by EVS as a result of the foregoing excluded items.
If payment is made by credit card, EVS will charge the credit card each month for transactions completed in
the prior month. CDHSwill be invoiced electronically through Equifax's Electronic Invoice Presentation &
Payment (EIPP) program. Requests for paper billing'are available upon CDHS's request and are subject to
additional monthly fees. Such fees are subject to modification by EVS at intervals of no less than one year,
upon prior written agreement between CDHS and EVS.
PLEASE FAX TO THE WORK NUMBER®SOCIAL SERVICES at 888-708-6816
August 11,2015/CUS-30372 Universal Membership Agreement-The Work Number"Social Services Page I of 7
I
EVS and CDHS understand and agree that CDHS is acting as a fiscal agent for the Participating Counties,
passing through payment of all costs from the Participating Counties to EVS. CDHS shall not be liable for any
debt or payment obligation incurred by a Participating County pursuant to this Agreement or any Participation
Agreement, provided, however, that any failure by CDHS to obtain and pass through such payments from any
Particpating County shall constitute a breach of this Agreement by such Participating County; and EVS shall
have the right to terminate this Agreement with respect to such Participating County upon written notice and at
least thirty (30) days in which CDHS may cure the breach. In order to appropriately allocate costs among
Participating Counties using the Service, EVS will provide to CDHS an itemized invoice,detailing activity by
each Participating County.
c. Participating County certifies that it will order Data from the Service only when Participating County intends
to use the Data (i) in accordance with the Fair Credit Reporting Act ("FCRA") and all state law FCRA
counterparts as though the Data is a consumer report, and (ii) for one of the following FCRA permissible
purposes: (1) in connection with a credit transaction involving the Consumer on whom the Data is to be
furnished and involving the extension of credit to, or review or collection of an account of,the consumer, (2)
in connection with a determination of the consumer's eligibility for a license or other benefit granted by a
governmental instrumentality required by law to consider an applicant's financial responsibility or status, or
(3) when Participating County otherwise has a legitimate business need for the information either in
connection with a business transaction that is initiated by the Consumer, or to review an account to determine
whether the Consumer continues to meet the terms of the account;and for no other purpose.
Participating County agrees to only use the Data consistent with the obligations of users of consumer reports
as provided for in the Consumer Financial Protection Bureau(the "CFPB")'s Notice Form attached as Exhibit
d. To the extent Participating County orders any Data relating to Vermont residents, Participating County
certifies that it will comply with applicable provisions under Vermont law. In particular, Participating County
certifies that it will order Data relating to Vermont residents only after Participating County has received prior
Consumer consent in accordance with VFCRA Section 2480e and applicable Vermont Rules. Participating
County further certifies that the attached copy of VFCRA Section 2480e applicable Vermont Rules as
referenced in Exhibit 2 was received from EVS.
e. Participating County may use the Data provided through the Service only as described in this Agreement.
Participating County may reproduce or store the Data obtained from the Service solely for its own use in
accordance with this Agreement, and will hold ail Data obtained from the Service under this Agreement in
strict confidence and will not reproduce, reveal, or make it accessible in whole or in part, in any manner
whatsoever, to any others unless required by law, or unless Participating County first obtains EVS's written
consent; provided,however,that Participating County may discuss Consumer Data with the Data subject when
Participating County has taken adverse action against the subject based on the Data. Participating County will
not provide a copy of the Data to the Consumer,except as may be required or permitted by law or approved in
writing by EVS, except in any state where this contractual prohibition would be invalid. Participating County
will refer the Consumer to EVS whenever the Consumer disputes the Data disclosed by Participating County.
Participating County will not interpret the failure of EVS to return Data as a statement regarding that
consumer's credit worthiness, because the failure may result from one or more factors unrelated to credit
worthiness.
f. Participating County may access, use'and store the Data only at or from locations within the territorial
boundaries of the United States,Canada, and the United States territories of Puerto Rico,Guam and the Virgin
Islands (the "Permitted Territory"). Participating County may not access, use or store the Data or EVS
Confidential Information at or from, or send the Data or Confidential Information to, any location outside of
the Permitted Territory without Participating County first obtaining EVS's written permission.
g. Participating County represents and warrants it (i) is administering a government funded benefit or program,
(ii) has been given the legal authority to view the Data by the Consumer or by operation of law, and iii) is
requesting the Data in compliance with all laws.
h. Participating County acknowledges it shall employ decision making processes appropriate to the nature of the
transaction in accordance with commercially reasonable standards and will utilize the Data as part of its
process.
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CUS-30372
• i. Participating County represents and warrants it has written authorization from the Consumer to verify income.
Participating County need not use any particular form of authorization or obtain a separate signature for
verifying income provided that the form constitutes Consumer authorization. Notwithstanding the foregoing,
in the event Participating County is using the Service to collect on defaulted child support obligations,
Participating County is not required to obtain such authorization.
j. Participating County may not allow a third party service provider(hereafter"Service Provider")to access, use,
or store the Service or Data on its behalf without first obtaining EVS's written permission and without the
Service Provider first entering into a Client Service Provider Information Use and Nondisclosure Agreement
with EVS.
k. In order to ensure compliance with this Agreement, applicable law and EVS policies, EVS may conduct
reviews of Participating County activities, from time to time, during normal business hours, at all locations
containing relevant records, with respect to Participating County's requests for Data and/or its use of Data.
Participating County shall provide documentation within a reasonable time to EVS as reasonably requested for
purposes of such review. Participating County(i)shall cooperate fully with any and all investigations by EVS
of allegations of abuse or misuse of the Services and allow EVS to access its premises, records, and personnel
for purposes of such investigations if EVS deems such access is necessary to complete such investigation(s),
(ii) agrees that any failure to cooperate fully and promptly in the conduct of any audit constitutes grounds for
immediate suspension of the Service and/or termination of the Agreement, and(iii)shall promptly correct any
discrepancy revealed by such investigation(s). Participating County shall include the name and email address
of the appropriate point of contact to whom such request should be made in the space providedin Participating
County's Participation Agreement . Participating County may change its contact information upon written
notice.
I. Additional representations and warranties as may be set forth in each Schedule A.
4. PARTICIPATING COUNTY USE OF SERVICE.
Data on the Service may be accessed by Participating County to verify Consumer's employment status ("The
Work Number® Employment Verification") or income ("The Work Number® Income Verification") for the
purposes of determining eligibility for receipt of public aid or assistance, prevention or identification of fraud,
overpayments associated with the receipt of public aid or assistance,or the establishment and enforcement of child
support orders and collecting on defaulted obligations that are in effect and valid.
5. DATA SECURITY. This Section 5 applies to any means through which Participating County orders or accesses
the Service including,without limitation,system-to-system, personal computer or the Internet. For the purposes of
this Section 5, the term "Authorized User" means a Participating County employee that Participating County has
authorized to order or access the Service and who is trained on Participating County's obligations under this
Agreement with respect to the ordering and use of the Service, and the Data provided through same, including
Participating County's FCRA and other obligations with respect to the access and use of Data.
a. Participating County will,with respect to handling any Data provided through the Service:
1. ensure that only Authorized Users having a need to know can order or have access to the Service for an
authorized purpose,
2. ensure that Authorized Users do not order Data for personal reasons or provide Data to any third party
except as permitted by this Agreement,
3. inform Authorized Users that unauthorized access to Data may subject them to civil and criminal liability
under the FCRA and other state and federal privacy laws punishable by fines and imprisonment,
4. ensure that all devices used by Participating County to order or access the Service are placed in a secure
location and are accessible only by Authorized Users, and that such devices are secured when not in use
through such means as screen locks, shutting power controls off, or other commercially reasonable
security procedures,
5. take all necessary measures to prevent unauthorized ordering of or access to the Service by any person
other than an Authorized User for permissible purposes, including, without limitation, (i) limiting the
knowledge of the Participating County security codes, user names, User IDs, and any passwords
Participating County may use,to those individuals with a need to know. In addition, the User IDs must be
unique to each person,and the sharing of User IDs or passwords is prohibited.
August 11.2015 Universal Membership Agreement-The Work Number*Social Services Page 3 of 7
CUS-30372
• 6. change Participating County's user passwords at least every ninety (90) days, or sooner if an Authorized
User is no longer responsible for accessing the Service, or if Participating County suspects an
unauthorized person has learned the password. Additionally, perform at least quarterly entitlement reviews
to recertify and validate Authorized User's access privileges,
7. adhere to all security features in the software and hardware Participating County uses to order or access
the Services, including the use of IP restriction,
8. implement secure authentication practices when providing User ID and passwords to Authorized Users,
including but not limited to using individually assigned email addresses and not shared email accounts,
9. in no event access the Services via any unsecured wireless hand-held communication device, including but
not limited to, web enabled cell phones, interactive wireless pagers, personal digital assistants (PDAs),
mobile data terminals and portable data terminals
10. only use assets such as personal computer hard drives or portable and/or removable data storage
equipment or media(including but not limited to laptops, zip drives, tapes, disks,CDs,and DVDs) owned
by Participating County to store the Data. In addition, Data must be encrypted when not in use and all
printed Data must be stored in a secure, locked container when not in use, and must be completely
destroyed when no longer needed by cross-cut shredding machines (or other equally effective destruction
method) such that the results are not readable or useable for any purpose. In either case, commercially
reasonable practices for the type of Data received from EVS must be employed,
11. if Participating County sends, transfers or ships any Data, encrypt the Data using the following minimum
standards, which standards may be modified from time to time by EVS: Advanced Encryption Standard
(AES), minimum 128-bit key or Triple Data Encryption Standard (3DES), minimum 168-bit key,
encrypted algorithms,
12. not ship hardware or software between Participating County's locations or to third parties without deleting
all EVS Participating County number(s), security codes, User IDs, passwords, Participating County user
passwords,and any consumer information,or Data,
13. monitor compliance with the obligations of this Section 5, and immediately notify EVS if Participating
County suspects or knows of any unauthorized access or attempt to access the Service, including, without
limitation,a review of EVS invoices for the purpose of detecting any unauthorized activity,
14. if,subject to the terms of this Agreement, Participating County uses a Service Provider to establish access
to the Service, be responsible for the Service Provider's use of Participating County's user names, security
access codes, or passwords, and Participating County will ensure the Service Provider safeguards
Participating County's security access code(s), User IDs, and passwords through the use of security
requirements that are no less stringent than those applicable to Participating County under this Section 5,
15. use commercially reasonable efforts to assure data security when disposing of any Data obtained from
EVS. Such efforts must include the use of those procedures issued by the federal regulatory agency
charged with oversight of Participating County's activities (e.g. the Federal Trade Commission, the
applicable banking or credit union regulator) applicable to the disposal of consumer report information or
records,
16. use commercially reasonable efforts to secure Data when stored on servers, subject to the following
requirements: (i) servers storing Data must be separated from the Internet or other public networks by
firewalls which are managed and configured to meet industry accepted best practices, (ii) protect Data
through multiple layers of network security, including but not limited to, industry-recognized firewalls,
routers, and intrusion detection/prevention devices (IDS/IPS), (iii) secure access (both physical and
network) to systems storing Data, which must include authentication and passwords that are changed at
least every ninety (90) days; and (iv) all servers must be kept current and patched on a timely basis with
appropriate security-specific system patches, as they are available,
17. not allow Data to be displayed via the Internet unless utilizing, at a minimum, a three-tier architecture
configured in accordance with industry best practices,
18. use commercially reasonable efforts to establish procedures and logging mechanisms for systems and
networks that will allow tracking and analysis in the event there is a compromise, and maintain an audit
trail history for at least three(3)months for review,
August 11,2015 Universal Membership Agreement-The Work Number"'Social Services Page 4 of 7
CUS-30372
19. provide immediate notification to EVS of any change in address or office location and are subject to an
onsite visit of the new location by EVS or its designated representative, and
20. in the event Participating County has a security incident involving EVS Confidential Information,
Participating County will fully cooperate with EVS in a security assessment process and promptly
remediate any finding.
b. If EVS reasonably believes that Participating County has violated this Section 5, EVS may, in addition to any
other remedy authorized by this Agreement, with reasonable advance written notice to Participating County
and at EVS's sole expense, conduct, or have a third party conduct on its behalf, an audit of Participating
County's network security systems, facilities, practices and procedures to the extent EVS reasonably deems
necessary, including an on-site inspection,to evaluate Participating County's compliance with the data security
requirements of this Section 5.
6. CONFIDENTIALITY. Each party acknowledges that all materials and information disclosed by a party
("Disclosing Party") to another party ("Recipient") in connection with performance of this Agreement consist of
confidential and proprietary data("Confidential Information"). Each Recipient will hold those materials and that
information in strict confidence, and will restrict its use of those materials and that information to the purposes
anticipated in this Agreement. If the law or legal process requires Recipient to disclose confidential and
proprietary data, Recipient will notify the Disclosing Party of the request. Thereafter, the Disclosing Party may
seek a protective order or waive the confidentiality requirements of this Agreement, provided that Recipient may
only disclose the minimum amount of information necessary to comply with the requirement. Recipient will not
be obligated to hold confidential any information from the Disclosing Party which (a) is or becomes publicly
known, (b) is received from any person or entity who, to the best of Recipient's knowledge, has no duty of
confidentiality to the Disclosing Party, (c) was already known to Recipient prior to the disclosure, and that
knowledge was evidenced in writing prior to the date of the other party's disclosure, or(d) is developed by the
Recipient without using any of the Disclosing Party's information. The rights and obligations of this Section 6
with respect to(i)confidential and proprietary data that constitutes a"trade secret"(as defined by applicable law),
will survive termination of this Agreement for so long as such confidential and proprietary information remains a
trade secret under applicable law; and (ii)all other confidential and proprietary data, will survive the termination
of this Agreement for the longer of two (2) years from termination, or the confidentiality period required by
applicable law. Notwithstanding the foregoing, EVS acknowledges that the terms of this Agreement (excluding
any Schedules attached) may be subject to release under the Colorado Open Records Act (the "Act") or similar
acts that may apply to government agencies. If Participating County is compelled to disclose any Confidential
Information under the Act, Participating County will provide EVS with prompt written notice so that EVS may
seek protection of its Confidential Information which may be exempt from disclosure under the Act. If such
protection is not obtained by the date that Participating County must comply with the request,Participating County
will furnish only that portion of the Confidential Information that it is advised by counsel that it is legally required
to furnish, and Client will exercise commercially reasonable efforts to obtain confidential treatment of the
Confidential Information so disclosed.
7. TERM AND TERMINATION. This Agreement shall be for an initial 90-day trial term("Trial Term") to allow
CDHS to evaluate the Service. Should CDHS elect to continue using the Service beyond such Evaluation Term,
the Term of this Agreement shall be for an annually renewable term, and shall be automatically renewed for
successive one year terms unless either party provides notice to the other party of its intent not to renew the
Agreement at least ninety (90) days prior to the conclusion of the then current term. CDHS may terminate this
Agreement or any Schedule(s), at any time upon thirty (30) days prior written notice to EVS. Any Participating
County may likewise terminate its Participation Agreement upon thirty(30)days notice to EVS. Unless otherwise
provided for in the relevant schedule, EVS may, with thirty (30)days notice, (i) change the price of the Service
once annually, and/or(ii) change the Service Schedule and/or Description as deemed necessary, in EVS's sole
discretion. CDHS's or Participating County's use of the Service after such thirty (30)day period shall constitute
its agreement to such change(s), without prejudice to its right to terminate this Agreement as provided above. If
EVS believes that CDHS or Participating County has breached an obligation under this Agreement, EVS may, at
its option and reserving all other rights and remedies, terminate this Agreement and/or any Schedules executed by
Participating County immediately upon notice to CDHS and/or Participating County.
8. RIGHTS TO SERVICE. The Service and the Data, including all rights thereto,are proprietary to EVS.
August 11,2015 Universal Membership Agreement-The Work Number Social Services Page 5 of 7
CUS•30372
9. WARRANTY. EVS warrants that the Service will be performed in all material respects in a reasonable and
workmanlike manner and in compliance with laws and regulations applicable to EVS's performance thereof.
CDHS and Participating County each acknowledge that the ability of EVS to provide accurate information is
dependent upon receipt of accurate information from employers. EVS does not warrant that the Service will be
error free. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH HEREIN, EVS MAKES NO OTHER
WARRANTIES AS TO THE SERVICE OR THE DATA, EXPRESSED OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTY OF GOOD TITLE,MERCHANTABILITY,AND/OR FITNESS FORA PARTICULAR
PURPOSE EVEN IF EVS KNOWS OF SUCH PURPOSE.
10. LIMITATION OF LIABILITY. En no event shall EVS be liable to CDHS or any Participating County for
indirect, special, incidental, economic, consequential or punitive damages, including but not limited to lost
revenue, lost profits, replacement goods, loss of technology rights or services, loss of data, or interruption or loss
of use of software or any portion thereof regardless of the legal theory under which such damages are sought.
Except for (i) death, personal injury, and property damage, and (ii) EVS's indemnification obligations found
herein, damages of any kind payable by EVS shall not exceed the sum paid by Participating County during the
twelve months prior to the act or occurrence which gives rise to the claim.
11. INDEMNIFICATION. EVS agrees to indemnify, defend and hold harmless ("Indemnify") CDHS, the
Participating Counties and their elected officials, officers, agents, and employees (each, an "Indemnified Party"),
from and against claims, demands, liabilities, suits,damages, expenses and costs, including reasonable attorneys',
experts'and investigators' fees and expenses("Claims")brought by third parties against the Indemnified Party and
arising from EVS's or its directors', officers' or employees' (i)-negligent or intentional, wrongful act or omission,
(ii)violation of applicable law or(iii)infringement on third party proprietary rights.
12. APPLICABLE LAW. This Agreement shall be governed by the laws of the State of Colorado, without giving
effect to the principles of conflict of laws thereof.
13. FORCE MAJEURE. Neither party will be liable to the other for any delay,or interruption in performance as to
any obligation hereunder resulting from governmental emergency orders, judicial or governmental action,
emergency regulations, sabotage, riots, vandalism, labor strikes or disputes, acts of God, fires, electrical failure,
major computer hardware or software failures, equipment delivery delays, acts of third parties, or delays or
interruptions in performance beyond its reasonable control.
14. INSURANCE: EVS shall maintain through the Term of this Agreement, at EVS's sole cost and expense, (i)all
insurance coverage required by federal and state laws, including worker's compensation and employer's liability
all with statutory minimum limits, (ii) general and auto liability coverage, and (iii) professional liability (Errors
and Omissions) insurance, with insurance companies with an A.M. Best Rating of at least A-VIII in amounts no
less than those currently in place as of the execution date of this Agreement. Prior to start of work, EVS shall
provide a certificate or adequate proof of the foregoing insurance. Upon execution of this Agreement, EVS shall
add CDHS as additional insured on all applicable policies except Workers Compensation and Errors and
Omissions.
15. MISCELLANEOUS. This Agreement sets forth the entire agreement between the parties regarding the Service.
Except as otherwise provided in this Agreement, this Agreement may be amended only by a subsequent writing
signed by both parties. This Agreement may not be assigned or transferred by Participating County without EVS's
prior written consent. This Agreement shall be freely assignable by EVS and shall inure to the benefit of and be
binding upon the permitted assignee of either CDHS or EVS. If any provision of this Agreement is held to be
invalid or unenforceable under applicable law in any jurisdiction, the validity or enforceability of the remaining
provisions thereof shall be unaffected as to such jurisdiction and such holding shall not affect the validity or
enforceability of such provision in any other jurisdiction. To the extent that any provision of this Agreement is
held to be invalid or unenforceable because it is overbroad, that provision shall not be void but rather shall be
limited only to the extent required by applicable law and enforced as so limited. Any notice under this Agreement
shall be effective upon personal delivery by an overnight or other courier or delivery service,or three(3)days after
pre-paid deposit with the postal service, in either case to the party's address in the first sentence of this Agreement
or any substitute therefore provided by notice.
16. COUNTERPARTS/EXECUTION BY FACSIMILE. For the convenience of the parties, copies of this
Agreement and Schedules hereof may be executed in two or more counterparts and signature pages exchanged by
facsimile. The parties intend that counterpart copies signed and exchanged as provided in the preceding sentence
August II,2015 Universal Membership Agreement-The Work Number'Social Services Page 6 of 7
CUS-30372
T •
• shall be fully binding as an original handwritten executed copy hereof and thereof and all of such copies together
shall constitute one instrument.
CDHS and the Participating County each acknowledge receipt of.Exhibit 1, "Notice to Users of Consumer Reports
Obligations of Users". Furthermore, CDHS and the Participating County have read "Notice to Users of Consumer
Reports Obligations of Users"which explains Participating County's obligations under the FCRA as a user of
consumer report information(to be initialed by the person signing on behalf of Participating County).
LN WITNESS WHEREOF,the parties have executed this Agreement on the date indicated below.
STATE OF COLORADO TALX Corporation,
John W.Hickenlooper, GOVERNOR provider of Equifax Verification Services
Colorado Department of Human Services
Reggie Bicha,Executive Director
By By
(signature): "�r Are.,_, (signature): /fl?/-
Name Name
(print): keaL ,�( U (print): /II/C.144 ,�✓/lo
Title: (, ,6/FeC7/UK-- Title: 14 e f'/rSi.d er.r - CIS Op "1
.7- i
Date: o26 • /cSf Date: • ' /i
This Agreement is not valid until signed and dated below by the Colorado Department of Human Services'
Controller or Deputy Controller
COLORADO DEPARTMENT OF HUMAN SERVICES
CONTROLLER
By: ^' /49
a
Clint Woodruff,Controller/Valri Gimple, a uty Controller
Date: 6
August 11.2015 Universal Membership Agreement-The Work Number"Social Services Page 7 of 7
CUS-30372
•
UNIVERSAL SERVICE AGREEMENT
Exhibit 1
(I0er r (���pp PARTICIPATION AGREEMENT
{Ente 'County�e) ("Participating County") and TALX Corporation, ("EVS") agree (i) that Participating County
shall receive Services under the provisions of the Universal Membership Agreement dated (the "Agreement"), by
and between EVS and CDHS, which provisions are incorporated herein by reference; and (ii) that each reference to
Participating County in the Agreement shall refer to Participating County separately, as if Participating County had
executed the Agreement itself.
1 Effective Date:
Participating County Information:
Location ID:
Location Name: k Id(pcln-t °Toi tola/Os q 7- urt)an gees
Main Contact: 7ticlu,e,lin erlitpli reil 5
Main Contact Email Address 3l5 /U. 11 vented- cle , OD c�b31
Main Contact Phone Number: 976 3�� - 1551 U
Main Contact Fax Number: q 7o-31/(0 -7(08 3
Main Contact Address: 5 /.5 f IA 4r I r P
Main Contact City: bfve
Main Contact Stater CO
Main Contact Zip: 31
Audit Contact ./1
Audit Contact Email Address: hRtoG
um hf i S we ate -Com
By signing below, Participating County agrees to each and every term and condition of the Agreement. Each person
signing below represents and warrants that he or she has the necessary authority to bind the respective party set forth
below.
Agreed:
Participating County ` TALX Corporation, /
By(signature): (/( By(signature): �``�
Name(print): Barbara Kirkmeyer 6105 hA tl! Name(print); '/11il..L ( t1 hr
Tide: Chuioun Board of Weld ` V /� 1 Ur,
on�� sieners Title: V �G�1 �i- ,1 '� µl�y �,-w>-+4's+'y
Date: AUG 3 1 1 Date: J I 13l r
August 11,2015 Universal Membership Agreement-The Work Number"Social Services Page 1 of 3
CUS-30372 Exhibit I
040/5-c.i7o.3
UNIVERSAL MEMBERSHIP AGREEMENT
for
The Work Number®Social Services
Attachment 1 to Exhibit 1
VERMONT FAIR CREDIT REPORTING CONTRACT CERTIFICATION
The undersigned, Weld County ("Participating County"), acknowledges that it subscribes to receive various information
services from TALX Corporation,provider of Equifax Verification Services("EVS")in accordance with the Vermont Fair
Credit Reporting Statute, 9 V.S.A. § 2480e(1999), as amended(the"VFCRA"),and the federal Fair Credit Reporting Act,
15, U.S.C. 1681 et. seq., as amended (the "FCRA"), and its other state law counterparts. In connection with Participating
County's continued use of EVS services in relation to Vermont consumers,Participating County hereby certifies as follows:
Vermont Certification. Participating County certifies that it will comply with applicable provisions under Vermont law.In
particular, Participating County certifies that it will order Data relating to Vermont residents, that are credit reports as
defined by the VFCRA,only after Participating County has received prior consumer consent in accordance with VFCRA §
2480e and applicable Vermont Rules. Participating County further certifies that the attached copy of VFCRA § 2480e
applicable Vermont Rules were received from EVS.
Participating County: Weld County
Signed By:pilot O _ d't
Barbara Kirkmeyer, Chair,
Printed Name and Title: Board of Weld County Commissioners
Account Number:
AUG 3 1 2015
Date:
Please also include the following information:
Compliance Officer or Person Responsible for Credit Reporting Compliance
Name: Jacqueline Humphreys
Title: Bldg & Security Coordinator
Mailing Address: PO Box A Greeley CO 80631
E-Mail Address: humphrjs@weldgov.com
Phone: 970 381 7401 Fax: 970 346 7683
August 11,2015 Universal Membership Agreement-The Work Number®Social Services Page 2 of 3
CUS-30372 Exhibit 1
Vermont Fair Credit Reporting Statute, 9 V.S.A. §2480e(1999)
§2480e. Consumer consent
(a)A person shall not obtain the credit report of a consumer unless:
(1)the report is obtained in response to the order of a court having jurisdiction to issue such an order; or
(2)the person has secured the consent of the consumer, and the report is used for the purpose consented to by the
consumer.
(b)Credit reporting agencies shall adopt reasonable procedures to assure maximum possible compliance with subsection
(a)of this section.
(c)Nothing in this section shall be construed to affect:
(1)the ability of a person who has secured the consent of the consumer pursuant to subdivision(a)(2)of this section to
include in his or her request to the consumer permission to also obtain credit reports, in connection with the same
transaction or extension of credit, for the purpose of reviewing the account, increasing the credit line on the account, for
the purpose of taking collection action on the account, or for other legitimate purposes associated with the account; and
(2)the use of credit information for the purpose of prescreening, as defined and permitted from time to time by the
Federal Trade Commission.
VERMONT RULES **** CURRENT THROUGH JUNE 1999 *
AGENCY 06. OFFICE OF THE ATTORNEY GENERAL
SUB-AGENCY 031. CONSUMER PROTECTION DIVISION
CHAPTER 012. Consumer Fraud--Fair Credit Reporting
RULE CF 112 FAIR CREDIT REPORTING
CVR 06-031-012,CF 112.03 (1999)
CF 112.03 CONSUMER CONSENT
(a)A person required to obtain consumer consent pursuant to 9 V.S.A. §§ 2480e and 2480g shall obtain said consent in
writing if the consumer has made a written application or written request for credit, insurance, employment, housing or
governmental benefit. If the consumer has applied for or requested credit, insurance, employment, housing or
governmental benefit in a manner other than in writing,then the person required to obtain consumer consent pursuant to 9
V.S.A. §§2480e and 2480g shall obtain said consent in writing or in the same manner in which the consumer made the
application or request. The terms of this rule apply whether the consumer or the person required to obtain consumer
consent initiates the transaction.
(b)Consumer consent required pursuant to 9 V.S.A. §§ 2480e and 2480g shall be deemed to have been obtained in
writing if, after a clear and adequate written disclosure of the circumstances under which a credit report or credit reports
may be obtained and the purposes for which the credit report or credit reports may be obtained,the consumer indicates his
or her consent by providing his or her signature.
(c)The fact that a clear and adequate written consent form is signed by the consumer after the consumer's credit report has
been obtained pursuant to some other form of consent shall not affect the validity of the earlier consent.
August 11,2015 Universal Membership Agreement-The Work Number®Social Services Page 3 of 3
CUS-30372 Exhibit 1
UNIVERSAL MEMBERSHIP AGREEMENT
for
The Work Number®Verifier Services
Exhibit 2
All users of consumer reports must comply with all applicable regulations. Information about applicable regulations currently
in effect can be found at the Consumer Financial Protection Bureau's website,www.consumerfinance.govilearnmore.
NOTICE TO USERS OF CONSUMER REPORTS: OBLIGATIONS OF USERS UNDER THE FCRA
The Fair Credit Reporting Act(FCRA), 15 U.S.C. 1681-1681y,requires that this notice be provided to inform users of consumer
reports of their legal obligations. State law may impose additional requirements. The text of the FCRA is set forth in full at the
Consumer Financial Protection Bureau's(CFPB)website at www.consumerfinance.gov/learnmore. At the end of this document is a
list of United States Code citations for the FCRA. Other information about user duties is also available at the CFPB's website.
Users must consult the relevant provisions of the FCRA for details about their obligations under the FCRA.
The first section of this summary sets forth the responsibilities imposed by the FCRA on all users of consumer reports.The subsequent
sections discuss the duties of users of reports that contain specific types of information,or that are used for certain purposes,and the
legal consequences of violations. If you are a furnisher of information to a consumer reporting agency(CRA),you have additional
obligations and will receive a separate notice from the CRA describing your duties as a furnisher.
I. OBLIGATIONS OF ALL USERS OF CONSUMER REPORTS
A.Users Must Have a Permissible Purpose
Congress has limited the use of consumer reports to protect consumers'privacy.All users must have a permissible purpose
under the FCRA to obtain a consumer report. Section 604 contains a list of the permissible purposes under the law.These are;
• As ordered by a court or a federal grand jury subpoena.Section 604(a)(1)
• As instructed by the consumer in writing.Section 604(a)((2)
• For the extension of credit as a result of an application from a consumer,or the review or collection of a consumer's
account.Section 604(a)(3)(A)
• For employment purposes, including hiring and promotion decisions,where the consumer has given written permission.
Sections 604(a)(3)(B)and 604(b)
• For the underwriting of insurance as a result of an application from a consumer.Section 604(a)(3)(C)
• When there is a legitimate business need,in connection with a business transaction that is initiated by the consumer.Section
604(a)(3)(F)(i)
• To review a consumer's account to determine whether the consumer continues to meet the terms of the account.Section
604(a)(3)(F)(ii)
• To determine a consumer's eligibility for a license or other benefit granted by a governmental instrumentality required by
law to consider an applicant's financial responsibility or status.Section 604(a)(3)(D)
• For use by a potential investor or servicer,or current insurer,in a valuation or assessment of the credit or prepayment risks
associated with an existing credit obligation.Section 604(a)(3)(E)
• For use by state and local officials in connection with the determination of child support payments,or modifications and
enforcement thereof.Sections 604(a)(4)and 604(a)(5)
In addition,creditors and insurers may obtain certain consumer report information for the purpose of making"prescreened"
unsolicited offers of credit or insurance.Section 604(c). The particular obligations of users of"prescreened"information are described
in Section VII below.
B. Users Must Provide Certifications
Section 604(f)prohibits any person from obtaining a consumer report from a consumer reporting agency(CRA)unless the person has
certified to the CRA the permissible purpose(s)for which the report is being obtained and certifies that the report will not be used for
any other purpose.
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CUS-30372 Exhibit 2
C. Users Must Notify Consumers When Adverse Actions Are Taken
The term"adverse action"is defined very broadly by Section 603."Adverse actions" include all business,credit,and employment
actions affecting consumers that can be considered to have a negative impact as defined by Section 603(k)of the FCRA-such as
denying or canceling credit or insurance,or denying employment or promotion.No adverse action occurs in a credit transaction where
the creditor makes a counteroffer that is accepted by the consumer.
1.Adverse Actions Based on Information Obtained From a CRA
If a user takes any type of adverse action as defined by the FCRA that is based at least in part on information contained in a consumer
report, Section 615(a)requires the user to notify the consumer. The notification may be done in writing,orally,or by electronic means.
It must include the following:
• The name,address,and telephone number of the CRA(including a toll-free telephone number,if it is a nationwide CRA)
that provided the report.
• A statement that the CRA did not make the adverse decision and is not able to explain why the decision was made.
• A statement setting forth the consumer's right to obtain a free disclosure of the consumer's file from the CRA if the
consumer makes a request within 60 days.
• A statement setting forth the consumer's right to dispute directly with the CRA the accuracy or completeness of any
information provided by the CRA.
2.Adverse Actions Based on Information Obtained From Third Parties Who Are Not Consumer Reporting
Agencies
If a person denies(or increases the charge for)credit for personal,family,or household purposes based either wholly or partly upon
information from a person other than a CRA,and the information is the type of consumer information covered by the FCRA, Section
615(b)(1)requires that the user clearly and accurately disclose to the consumer his or her right to be told the nature of the information
that was relied upon if the consumer makes a written request within 60 days of notification.The user must provide the disclosure
within a reasonable period of time following the consumer's written request.
3.Adverse Actions Based on Information Obtained From Affiliates
If a person takes an adverse action involving insurance,employment,or a credit transaction initiated by the consumer,based on
information of the type covered by the FCRA,and this information was obtained from an entity affiliated with the user of the
information by common ownership or control, Section 615(b)(2)requires the user to notify the consumer of the adverse action.The
notice must inform the consumer that he or she may obtain a disclosure of the nature of the information relied upon by making a
written request within 60 days of receiving the adverse action notice. If the consumer makes such a request,the user must disclose the
nature of the information not later than 30 days after receiving the request. If consumer report information is shared among affiliates
and then used for an adverse action,the user must make an adverse action disclosure as set forth in I.C.1 above.
D. Users Have Obligations When Fraud and Active Duty Military Alerts are in Files
When a consumer has placed a fraud alert, including one relating to identity theft,or an active duty military alert with a nationwide
consumer reporting agency as defined in Section 603(p)and resellers, Section 605A(h)imposes limitations on users of reports
obtained from the consumer reporting agency in certain circumstances, including the establishment of a new credit plan and the
issuance of additional credit cards.For initial fraud alerts and active duty alerts,the user must have reasonable policies and procedures
in place to form a belief that the user knows the identity of the applicant or contact the consumer at a telephone number specified by
the consumer; in the case of extended fraud alerts,the user must contact the consumer in accordance with the contact information
provided in the consumer's alert.
E.Users Have Obligations When Notified of an Address Discrepancy
Section 605(h)requires nationwide CRAs,as defined in Section 603(p),to notify users that request reports when the address for a
consumer provided by the user in requesting the report is substantially different from the addresses in the consumer's file. When this
occurs,users must comply with regulations specifying the procedures to be followed. Federal regulations are available at
www.consumerfinance.gov/learnmore.
F. Users Have Obligations When Disposing of Records
Section 628 requires that all users of consumer report information have in place procedures to properly dispose of records containing
this information. Federal regulations have been issued that cover disposal.
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CUS-30372 Exhibit 2
II. CREDITORS MUST MAKE ADDITIONAL DISCLOSURES
If a person uses a consumer report in connection with an application for, or a grant,extension,or provision of,credit to a consumer on
material terms that are materially less favorable than the most favorable terms available to a substantial proportion of consumers from
or through that person,based in whole or in part on a consumer report,the person must provide a risk-based pricing notice to the
consumer in accordance with regulations prescribed by the CFPB.Section 609(g)requires a disclosure by all persons that make or
arrange loans secured by residential real property(one to four units)and that use credit scores.
These persons must provide credit scores and other information about credit scores to applicants, including the disclosure set forth in
Section 609(g)(1)(D)("Notice to the Home Loan Applicant").
III. OBLIGATIONS OF USERS WHEN CONSUMER REPORTS ARE OBTAINED FOR EMPLOYMENT
PURPOSES
A.Employment Other Than in the Trucking Industry
If information from a CRA is used for employment purposes,the user has specific duties,which are set forth in Section 604(b)of the
FCRA.The user must:
• Make a clear and conspicuous written disclosure to the consumer before the report is obtained, in a document that consists
solely of the disclosure,that a consumer report may be obtained.
• Obtain from the consumer prior written authorization. Authorization to access reports during the term of employment may
be obtained at the time of employment.
• Certify to the CRA that the above steps have been followed,that the information being obtained will not be used in
violation of any federal or state equal opportunity law or regulation,and that,if any adverse action is to be taken based on
the consumer report,a copy of the report and a summary of the consumer's rights will be provided to the consumer.
• Before taking an adverse action,the user must provide a copy of the report to the consumer as well as the summary of
consumer's rights.(The user should receive this summary from the CRA.)A Section 615(a)adverse action notice should be
sent after the adverse action is taken.
An adverse action notice also is required in employment situations if credit information(other than transactions and experience data)
obtained from an affiliate is used to deny employment.Section 615(b)(2)
The procedures for investigative consumer reports and employee misconduct investigations are set forth below.
B.Employment in the Trucking Industry
Special rules apply for truck drivers where the only interaction between the consumer and the potential employer is by mail,
telephone,or computer. In this case,the consumer may provide consent orally or electronically, and an adverse action may be made
orally,in writing,or electronically. The consumer may obtain a copy of any report relied upon by the trucking company by contacting
the company.
IV. OBLIGATIONS WHEN INVESTIGATIVE CONSUMER REPORTS ARE USED
Investigative consumer reports are a special type of consumer report in which information about a consumer's character,general
reputation,personal characteristics,and mode of living is obtained through personal interviews by an entity or person that is a
consumer reporting agency. Consumers who are the subjects of such reports are given special rights under the FCRA. If a user intends
to obtain an investigative consumer report, Section 606 requires the following:
• The user must disclose to the consumer that an investigative consumer report may be obtained. This must be done in a
written disclosure that is mailed,or otherwise delivered,to the consumer at some time before or not later than three days
after the date on which the report was first requested.The disclosure must include a statement informing the consumer of
his or her right to request additional disclosures of the nature and scope of the investigation as described below,and the
summary of consumer rights required by Section 609 of the FCRA.(The summary of consumer rights will be provided by
the CRA that conducts the investigation.)
• The user must certify to the CRA that the disclosures set forth above have been made and that the user will make the
disclosure described below.
• Upon the written request of a consumer made within a reasonable period of time after the disclosures required above,the
user must make a complete disclosure of the nature and scope of the investigation. This must be made in a written statement
that is mailed,or otherwise delivered,to the consumer no later than five days after the date on which the request was
received from the consumer or the report was first requested,whichever is later in time.
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CUS-30372 Exhibit 2
V. SPECIAL PROCEDURES FOR EMPLOYEE INVESTIGATIONS
Section 603(x)provides special procedures for investigations of suspected misconduct by an employee or for compliance with
Federal,state or local laws and regulations or the rules of a self-regulatory organization,and compliance with written policies of the
employer.These investigations are not treated as consumer reports so long as the employer or its agent complies with the procedures
set forth in Section 603(x), and a summary describing the nature and scope of the inquiry is made to the employee if an adverse action
is taken based on the investigation.
VI. OBLIGATIONS OF USERS OF MEDICAL INFORMATION
Section 604(g)limits the use of medical information obtained from consumer reporting agencies(other than payment information that
appears in a coded form that does not identify the medical provider).If the information is to be used for an insurance transaction,the
consumer must give consent to the user of the report or the information must be coded.If the report is to be used for employment
purposes—or in connection with a credit transaction(except as provided in federal regulations)—the consumer must provide specific
written consent and the medical information must be relevant. Any user who receives medical information shall not disclose the
information to any other person(except where necessary to carry out the purpose for which the information was disclosed,or as
permitted by statute,regulation, or order).
VII. OBLIGATIONS OF USERS OF"PRESCREENED"LISTS
The FCRA permits creditors and insurers to obtain limited consumer report information for use in connection with unsolicited offers
of credit or insurance under certain circumstances.Sections 603(1), 604(c), 604(E), and 615(d).This practice is known as
"prescreening"and typically involves obtaining from a CRA a list of consumers who meet certain preestablished criteria.If any
person intends to use prescreened lists,that person must(1)before the offer is made,establish the criteria that will be relied upon to
make the offer and to grant credit or insurance,and(2)maintain such criteria on file for a three-year period beginning on the date on
which the offer is made to each consumer. In addition,any user must provide with each written solicitation a clear and conspicuous
statement that:
• Information contained in a consumer's CRA file was used in connection with the transaction.
• The consumer received the offer because he or she satisfied the criteria for credit worthiness or insurability used to screen
for the offer.
• Credit or insurance may not be extended if,after the consumer responds,it is determined that the consumer does not meet
the criteria used for screening or any applicable criteria bearing on credit worthiness or insurability,or the consumer does
not furnish required collateral.
• The consumer may prohibit the use of information in his or her file in connection with future prescreened offers of credit or
insurance by contacting the notification system established by the CRA that provided the report.The statement must
include the address and toll-free telephone number of the appropriate notification system.
In addition,the CFPB has established the format,type size,and manner of the disclosure required by Section 615(d),with
which users must comply. The relevant regulation is 12 CFR 1022.54.
VIII. OBLIGATIONS OF RESELLERS
A.Disclosure and Certification Requirements
Section 607(e)requires any person who obtains a consumer report for resale to take the following steps:
• Disclose the identity of the end-user to the source CRA.
• Identify to the source CRA each permissible purpose for which the report will be furnished to the end-user.
• Establish and follow reasonable procedures to ensure that reports are resold only for permissible purposes,including
procedures to obtain:
(1) the identity of all end-users;
(2) certifications from all users of each purpose for which reports will be used;and
(3) certifications that reports will not be used for any purpose other than the purpose(s)specified to the reseller.
Resellers must make reasonable efforts to verify this information before selling the report.
B.Reinvestigations by Resellers
Under Section 611(0,if a consumer disputes the accuracy or completeness of information in a report prepared by a reseller,the
reseller must determine whether this is a result of an action or omission on its part and, if so,correct or delete the information. If not,
the reseller must send the dispute to the source CRA for reinvestigation.When any CRA notifies the reseller of the results of an
investigation,the reseller must immediately convey the information to the consumer.
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CUS-30372 Exhibit 2
C.Fraud Alerts and Resellers
Section 605A(f)requires resellers who receive fraud alerts or active duty alerts from another consumer reporting agency to include
these in their reports.
IX. LIABILITY FOR VIOLATIONS OF THE FCRA
Failure to comply with the FCRA can result in state government or federal government enforcement actions,as well as private
lawsuits.Sections 616, 617, and 621. In addition,any person who knowingly and willfully obtains a consumer report under false
pretenses may face criminal prosecution.Section 619.
The CFPB's website, www.consumerfinance.gov/learnmore,has more information about the FCRA,including publications for
businesses and the full text of the FCRA.
Citations for FCRA sections in the U.S.Code, 15 U.S.C. § 1681 et seq.:
Section 602 15 U.S.C. 1681
Section 603 15 U.S.C. 1681a
Section 604 15 U.S.C. 1681b
Section 605 15 U.S.C. 1681c
Section 605A 15 U.S.C. 1681cA
Section 605B 15 U.S.C. 1681cB
Section 606 15 U.S.C. 1681d
Section 607 15 U.S.C. 1681e
Section 608 15 U.S.C. 1681f
Section 609 15 U.S.C. 1681g
Section 610 15 U.S.C. 1681h
Section 611 15 U.S.C. 1681i
Section 612 15 U.S.C. 1681j
Section 613 15 U.S.C. 1681k
Section 614 15 U.S.C. 1681/
Section 615 15 U.S.C. 1681m
Section 616 15 U.S.C. 1681n
Section 617 15 U.S.C. 16810
Section 618 15 U.S.C. 1681p
Section 619 15 U.S.C. 1681q
Section 620 15 U.S.C. 1681r
Section 621 15 U.S.C. 1681s
Section 622 15 U.S.C. 1681s-1
Section 623 15 U.S.C. 1681s-2
Section 624 15 U.S.C. 1681t
Section 625 15 U.S.C. 1681u
Section 626 15 U.S.C. 1681v
Section 627 15 U.S.C. 1681w
Section 628 15 U.S.C. 1681x
Section 629 15 U.S.C. 1681y
August 11,2015 Universal Membership Agreement-The Work Number®Social Services Page 5 of 5
CUS-30372 Exhibit 2
UNIVERSAL MEMBERSHIP AGREEMENT
SCHEDULE A-THE WORK NUMBER®EXPRESS SOCIAL SERVICE
FEES AND SERVICE DESCRIPTION
I) AGENCY USE OF SERVICE:
The Work Number® is an employment verification service provided by TALX Corporation (a provider of Equifax
Verification Services),a Missouri corporation("EVS"),to its employer clients. Data on the Service may be accessed by
agency to verify Consumer's employment status('The Work Number®Employment Verification") or income ("The
Work Number®Income Verification")for government purposes. EVS shall provide the Service in accordance with the
Universal Membership Agreement("Agreement"),Exhibit I to the Agreement and this Schedule A(which is part of this
Agreement). All defined terms used herein shall have the meaning ascribed to them in the Agreement.
a) Product. The Work Number®Employment Verification includes the Consumer's(i)employer name and(ii)
employment status. The Work Number®Income Verification may include,without limitation,the Consumer's(i)
employer address,(ii)employment dates,where available,(iii)position title,(iv)medical and dental information,
where available,(v)pay rate,(vi)up to three(3)years of YTD gross income details,and(vii)up to three(3)years
of pay period detail.
b} Delivery. The Service provides automated access to requested Data via the Internet or phone. If Data is requested
via the Internet,it will be delivered instantly via the same mode. If Data is requested via the phone,it will be
delivered by fax within one(1)business day.
c) Input Requirements. An Agency may request access to Data by providing the Consumer's social security
number..
PRICING: Fees for Services provided under this Schedule include:
Onsite Inspection Fee: Waived
Agency Initials:
Verification Fees: Select a pricing plan below and initial by the plan you choose
yl Pilot Pricing—The Work Number will provide unlimited pilot access for 90 days. Agency Initials: ..A-J
II) PAYMENT TERMS AND TAXES:Invoices are due net forty-five(45)days with one(I%)percent interest per month
applied over forty five(45)days.Invoices outstanding over forty five(45)days will result in loss of access to the
Service.Except to the extent that Agency has provided an exemption certificate,direct pay permit or other such
appropriate documentation,EVS shall add to each invoice any sales,use,excise,value-added,gross receipts,services,
consumption and other similar transaction taxes however designated that are properly levied by any taxing authority
upon the provision of the Services,excluding,however, any state or local privilege or franchise taxes,taxes based upon
EVS's net income and any taxes or amounts in lieu thereof paid or payable by EVS as a result of the foregoing excluded
items. If payment is made by credit card,EVS wilt charge the credit card each month for transactions completed in the
• prior month.Client will be invoiced electronically through Equifax's Electronic Invoice Presentation&Payment(EIPP)
program.Requests for paper billing are available upon Client's request and are subject to additional monthly fees.Such
fees are subject to modification by Equifax at intervals of no less than one year,upon prior written notice.
Ill) MODIFICATION OF SERVICE DESCRIPTION: EVS may modify this Service Description on thirty(30)days
notice to Agency. Agency may terminate the Service within thirty(30)days after notice of a modification to the Service
Description on written notice to EVS. Absence of such termination shall constitute Agency's agreement to the
modification.
SIGNATURE PAGE FOLLOWS
PLEASE FAX TO THE WORK NUMBER®SOCIAL SERVICES at 888-708-6816
October 8,2014/CUS-30372 Schedule A-Express Page 1 of 5
LRD August 11,2015
' UNIVERSAL MEMBERSHIP AGREEMENT
SCHEDULE A-THE WORK NUMBER°EXPRESS SOCIAL SERVICE
FEES AND SERVICE DESCRIPTION
STATE OF COLORADO TALX Corporation,
John W.Hickeulooper, GOVERNOR provider of Equifax Verification Services
Colorado Department of Human Services
Reggie Bicha,Executive Director
By By
•(signature): O21.-el-i-el# (signature):
4(1/1( ---
Name // Name
,1
(print): _ vata (print): / 1 Le( fl o t-
Title: �}�� d)/l�6404"--- Title: E"es:cirri
Date: /. Date: 'z'//3/ I
This Agreement is not valid until signed and dated below by the Colorado Department of
Human Services' Controller or Deputy Controller
COLORADO DEPARTMENT OF HUMAN SERVICES
CONTROLLER
By.
Clint Woodruff,Controller/Valri Gimple,peputy Controller
Date: 5(1/
/
•
PLEASE FAX TO THE WORK NUMBER'S SOCIAL SERVICES at 888-708-6816
October 8,2014/CUS-30372 Schedule A-Express Page 2 of 5
LRD August 11,2015
UNIVERSAL MEMBERSHIP AGREEMENT
SCHEDULE A-THE WORK NUMBER®EXPRESS SOCIAL SERVICE
FEES AND SERVICE DESCRIPTION
AGENCY TYPE:
"/State or County Social Services uman Services Agency Social Security Administr ion /Medicaid
_Work Program(WIA) Housing Authority(Federal,State or County) \/Child Support Enforcement
_Low-Income Housing(i.e.Sec.8,Sec.42)
****Please provide proof of low-income starts****
NOTE:IF YOU ARE COMPLETING THIS AGREEMENT FOR AN APARTMENT,
YOU MUST FAX PROOF OF THE APARTMENT'S LOW-INCOME STATUS
(i.e.,APPLICATION,OCCUPANCY GUIDELINES,etc.)WITH THIS SERVICE
AGREEMENT OR YOUR ACCOUNT WILL NOT BE ACTIVATED
Other:
SPECIFIC PROGRAMS OR DIVISIONS THAT WILL USE THIS SERVICE(Check ALL that apply):
X Food Stamps X TANF X General Cash Assistance X Low-Income Energy Assistance
_IEVS X Fraud Investigations X Quality Control X Housing Assistance
_Work-related Assistance X Emergency Assistance _Title II Title XVI _Title IV-D
_Other:Please indicate all other programs that will use the service:
CONTACT INFORMATION
Agency/Organization/ Colorado Department of Human
Address: 1575 Sherman St,3rd Floor
Company Name: Services
DBA or Management
Company,if different: City: Denver
Website address: http://Colorado.gov/CDHS State: CO
Main Contact: Samantha O'Neill-Dunbar Zip Code: 80203
Title: Project Manager E-mail: samantha.oneilldunbar@state.co.us
Phone#: 303.866.22864 Fax#:
Supervisor. Levetta Love Supervisor 303.866.2054
Phone#
ADDITIONAL USER INFORMATION
IMPORTANT:All individuals who will use the service must be registered below, During the login process,the user will be
asked for their registered fax number. All fields are mandatory.
Name Emit E-mail Address
Userl:
User2:
User3:
User4:
User5:
Please provide the names,fax numbers and e-mail addresses of up to 5 additional users. Note:The"Main Contact"above will
have the ability to add users via the webManager function.WebManagers have the ability to add,manage and approve users
within the organization.If you have additional users,once Agreement is accepted,you will receive more information on how to
register users.
PLEASE FAX TO THE WORK NUMBER®SOCIAL SERVICES at 888-708-6816
October 8,2014/CUS-30372 Schedule A-Express Page 3 of 5
LRD August 11,2015
BILLING INFORMATION
Billing Contact: Billing Address:
Billing Contact
Title: C1ty'
Billing Phone #: State:
Billing Fax #: Zip Code:
Billing E-mail: Your invoice will be sent via E-mail.
Expected Monthly Usage: Payment Method: ❑ Check ❑ Credit Card
How will you perform verification requests? ❑ Website ❑ Phone
Can we send your Invoice via e-mail? ❑ Yes ❑No
Is your agency Tax Exempt? ❑ Yes ❑ No
How did you hear about our Social Services program?
❑ From an employer ❑ From an applicant ❑ Through an Internet search
❑ I called the Gient Service Center for assistance and the representative gave me this option
❑ A Work Number representative called me and explained the service.
Agency Type:
® Federal/State/County/City/Local/Government ❑ Social Security Administration
❑ Non- Profit Organization ❑ Housing Authority
❑ For-Profit Organization ❑ Third Party Vendor for Government Agency
❑ Apartment Complex/Property Management ❑ Other: Please specify
Each program requires documented proof. Specific Program(s)that will use this service:
® Food Stamps ® TANF ® MEDICAID
® Fraud Investigations Z Child Support Enforcement ® Daycare Assistance
Z Low-Income Energy Assistance ❑ Pre-Employment ❑ Work-related Assistance
Z Low-Income Housing ❑ Mortgage Loans ❑ Collections
❑ Other: (Please indicate other programs that will use this service:
If you are an Apartment Complex or Property Management Company, please answer the following questions:
How many units do you have? How many of those are subsidized units?
Note: Subsidized units are those in which the owner receives funds from Federal, State, County or Local
• Government.
Are you affiliated with City/State Housing Authority? ❑ Yes ❑ No
If yes, please include the name:
October 8,2014 i CUS-30372 Schedule A-Express Page 4 of 5
1.RD August 11,2015
Qualifications: In order to process your application, your agency/organization is required to provide proof
(suaporting documentation)of your need for employment and income verifications. Please provide the following:
Federal/State/County/City/Local/Government Social Security Administration
1. Copy of program's application 1. Copy of program's application
2. Income guidelines to determine eligibility 2. Income guidelines to determine eligibility
Non-Profit/ For-Profit Organizations Third Party Vendor for Government Agency
1. Copy of program's application 1. Copy of program's application
2. Income guidelines to determine eligibility 2. Income guidelines to determine eligibility
3. Affiiiation (contract)with a 3. Affiliation (contract)with a
Federal/State/County/City/Local/Government Federal/State/County/City/Local/Government
4. Funding source 4. Funding source.
Housing Authority Apartment Complex/Property Management
1. Copy of tenant's application 1. Copy of tenant's application
2. Income guidelines for low-income housing 2. Income guidelines for low-income housing
3. Complete HUD Schedule or Rural Development 3. Complete HUD Schedule or Rural
Rent Schedule or L.U.R.A. (Land Use Restriction Development Rent Schedule or L.U.R.A. (Land
Agreement) Use Restriction Agreement)
Failure to provide supporting documentation,which must include the name of your
agency/organization/company name, may delay processing of your agreement or disqualify your
application.
October 8,2014 I CUS-30372 Schedule A-Express Page 5 of 5
LRD August 11,2015
VERIFICATION SERVICES
EQUIFAX Social Services Overview
a
Equifax Verification Services is an industry leader in providing Use as a Sole Source
current employment and income verification data. Equifax Leveraging The Work Number database, Equifax Verification
Verification Services leverages The Work Number ' , the Services is a sizable provider of third-party income
nation 's largest proprietary database of employment and verifications who is under contract with its participating
income information for use by the private and public sectors . employers to:
a) obtain updated employee wage data each
Many government service agencies that administer federal , payroll period
state or local public assistance to low-income fame ies and b) release this data electronically to government
individuals use Equifax Verification Services daly to validate entities for the purposes of eligibility determinations
applicant- provided information . Using The Work Number and fraud investigations .
database, a caseworker can instantly verify a person's
current employment and income before providing assistance . There is no other provider who offers automated , instant
Our Social Services Verification helps agency workers access to the specific employer payroll records available
determine program eligibility, track program benefits , on The Work Number. Nor is there another third- party data
support quality control and investigate potential fraud. supplier that hosts a sufficient amount of current, authentic
data to meet state agencies' program needs .
The Work Number has an offering for current and
historical employment and income information .
• Instant employment and income verification tapLove% �EFone&s
t
■ Researched employment and income verification Abbot Laboratories
American Express - Coedit Card
• IRS tax transcript fulfillment (Form 4506 -T) � THE Government Agencies
Er rprise rent a car NUMB Pre-Employment Screeners
Waigreens - ER Automotive Lenders and Dealers
Albeitsons
The Service The Home Depot Mo ga a Barkers and &okers
The Work Number is the largest proprietary database of L Barnes & NWe Healthcare
Cosc=o Whcgesale
authentic , up -to- date employment and income data. The
Work Number will immediately search for your employment
or income request from over millions of employment records
contributed by more than 4 . 300 employers nationwide. Most
importantly, ail data comes direct from employers each pay The Work Number is unique because we provide
period , so employment data is authentic and current . confidential data direct from the employer's payroll system.
If an applicant 's employment data is not instantly available, Market Position
our team of verification specialists can connect with the Many employers of all sizes have elected to outsource
applicant 's employer and obtain an employment or income ' the verification of their current and former employee's
verification , helping to allow you to considerably reduce information via a third-party, like Equifax Verification
your time and labor costs . Services. In recent years, many smaller employers have
begun to outsource their human resource functions, which
Employment records can be made available to federal , include employment verifications .
state and local agencies for the permissible purpose
of employment and income verification . Equifax provides
these agencies with an efficient and effective method
to instantly search and payroll records at one time .
EqulFAx '
a limn a
Adding Employers Active vs. Total Records on The Work Number
Equifax Verification Services has experienced explosive On the partnership side, we are actively growing our
growth since its inception in 1995 and we don 't expect relationship with leading payroll providers . These
that to stop. We know that the more employers we add partnerships have the potential to bring many smal'er
the more valuable our services are to our verifiers , We add clients to The Work Number, helping to bring more
new employer records every week , so you can be assured value to those agencies seeking a one stop shop for
that we are constantly working on adding value for you — employment and income data ,
our verifier clients.
Value for You
As a company, our goal has been to create a central source
Consider the time and cost expended on manual
for current employment and income information by growing verification processes when employment and income
the number of records on The Work Number database . This
information isn' t readily available. Or, consider the risk
is done primarily through competitive acquisitions, strategic of using limited or outdated information from public
sector data sources or State New Hire data . Leveraging
partnerships, and a national sales effort. The Work Number database, Equifax can be the sole
source for instant verifications, or used in tandem with
public data sources to increase reliability and accuracy.
.4
•
•
• SNAP
• Medicaid
TANF
El Housing
4.7
. Child Support
■ Workforce/Other
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