HomeMy WebLinkAbout20171639.tiffsk1/74.
BOARD OF COUNTY COMMISSIONERS
PASS -AROUND REVIEW
RE: Prosum Scope of Work Amendment
DEPARTMENT: Information Technology DATE:
PERSON REQUESTING: Ryan Rose
Brief description of the problem/issue:
Microsoft has nominated Weld County to receive an $10,000.00 worth of additional Microsoft Partner Funding
for the implementation of security and mobility solutions through Microsoft EM+S licenses. These services
would be a continuation of efforts currently underway with Prosum. Prosum has provided an updated Scope of
Work (SOW) detailing the services they would provide to assist with the EM+S solution development and
integration. There will be no cost incurred by Weld County.
What options exist for the Board? (Include consequences, impacts, costs, etc. of options)
The Board could elect not to exercise this option. Weld County staff would continue efforts towards the project,
however the progress would be significantly delayed.
Recommendation:
The county attorney's office has reviewed the documents and drafted the amendment. Weld County IT
recommends that the Board approve the attached Amendment, Scope of Work and Microsoft Notice and Consent
documents enabling the Weld County IT department to utilize Prosum professional services for the configuration
and deployment of the EM+S solutions at no cost to Weld County.
Sean P. Conway
Julie A. Cozad, Chair
Mike Freeman
Barbara Kirkmeyer
Steve Moreno, Pro -Tern
Approve
Recommendation
L“)
Schedule
Work Session
Other/Comments:
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5 -024f -i7
2017-1639
STDooG
CONTRACT AMENDMENT AGREEMENT BETWEEN
THE WELD COUNTY DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES
AND PROSUM, INC.
This Amendment Agreement, made and entered into 19 day of , 2017 by and between the Board of Weld
County Commissioners, on behalf of the Weld. County Department of Information 7 hnolow Services hereinafter referred to as the
"Department", and Prosum, Inc., hereinafter referred to as the "Contractor".
WHEREAS the parties entered into an agreement (the "Original Agreement') identified by the Weld County Clerk to the
Board of County Commissioners as document No. 2017-1117approved on April 24, 2017.
WHEREAS the parties hereby agree to amend the Original Agreement in accordance with the terms of the Original
Agreement, which Is incorporated by reference herein, as well as the terms provided herein.
NOW THEREFORE, in consideration of the premises, the parties hereto covenant and agree as follows:
• This Amendment and Its attachments, together with the Original Agreement, constitutes the entire understanding between
the parties. The following change Is hereby made to the Contract Documents:
1. The Scope of Work is amended to add additional services to the Original Agreement. These services are authorized by
the Microsoft "Notice and Consent Agreement for Microsoft Funded Partner" signed on May 12, 2017 by Elizabeth M Slyer.
2. Both the Scope of Work dated May 17, 2017, describing the additional services and the Microsoft Notice and Consent are
attached to this amendment and incorporated by reference to the Original Agreement.
• All other terms and conditions of the Original Agreement remain unchanged.
IN WITNESS WHEREOF, the parties hereto have duly executed the Agreement as of the day, month, and year first above written.
CONTRACTOR:
D8EP1k11 FSHA711A
Printed Name/'Y�riP_C.
Signature
BOARD OF COUNTY COMMISSIONERS
WELD COU. ,TY, COLORAD
Julie Cozad, Chair
ATTEST:
Weld C
BY:
Deputy Cle
coi7-/6, n
Weld County
Enterprise Mobility
Statement of Work
5-17-2017
Contents
1. Overview 3
2. Prosum Qua'ifications 3
3. Scope and Approach 5
4. Del lverables 6
5. Prosum Project Team Members 6
6. Assumptions/Risks 6
7. Cost & Timeline 9
8. Change Order 9
9, Acceptance 10
2
EMS I WELD COUNTY
1. Overview
Weld County ("Client") will adopt Enterprise Mobility Suite (EM+S) as part of a. continuing effort
to modernize Weld County's security and mobility offerings to County employees. The Client's
Infrastructure and End User Support teams have stated they would like assistance configuring the
Intune product.
This project will assist the Client in implementing the management of County -provided devices via
EM+S Intune. Other products offerings in the Microsoft Enterprise Mobility and Security (EM+S)
product suite are of interest to the Client, and architecture and configuration assistance will be
offered to the Client as time allows after the initial assistance with Intune is completed.
2. Prosum Qualifications
The following outlines several key reasons that Prosum is particularly well qualified to assist with
Enterprise Mobility and Security (EM+S):
Microsoft Gold Managed Partner:
In addition to being a Gold certified partner with Microsoft, Prosum is one of only a handful of
infrastructure service providers in the Los Angeles area to have obtained `Managed Partner'
status with Microsoft. The 'Managed Partner' designation is reserved for a select number of
partners in Colorado State and Local Government who have strong knowledge of Microsoft
technologies, proven excellence in the implementation of these technologies, and high
customer satisfaction ratings. Managed Partners enjoy a direct relationship with the local
Microsoft channel and technical teams. In addition, Prosum has ties with a number of key
personnel and Management in Redmond, Washington. Members of the Team have been
selected to work with the Microsoft product teams on current and future Microsoft
technology. This helps us guide our customers toward solutions which will not only meet their
needs today, but will also be positioned to blend with technology advancements from
Microsoft in the future.
Prosum's strong relationship with Microsoft will benefit the Weld County in a variety of ways:
• Prosum is well versed in Microsoft's technology roadmap and has early access to
information and product enhancements relevant to this project.
• Prosum can leverage the Microsoft product groups directly for guidance,
troubleshooting, or access to special programs.
• Prosum has access to more direct channels for technical support that are not available
to partners of lower status.
• Prosum has direct access to, and works alongside, local Colorado State and Local
Government Microsoft Technical Specialists.
• Prosum enjoys the support of the local Colorado State and Local Government Microsoft
Channel team and product groups.
All of the above enhances the chances for success on this project, lowers overall risk, and
increases the rate and volume of Microsoft resources that can be applied to the project if
necessary.
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EMS I WELD COUNTY
Extensive experience with System Center implementations:
Both Prosum and the specific team members that will be assigned to this project have carried
out numerous EM+S design, migration, deployment, and troubleshooting projects. Prosum
has implemented ATP internally to protect Prosum staff from external email threats.
Expert -level project personnel:
The team members proposed for this project are all core full-time Prosum project managers
and architects with specific experience that Is directly relevant to EM+S configuration,
deployment, and support.
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EMS I WELD COUNTY
Expertise in related areas critical to project success:
In addition to EM+S, the Prosum team members are also proficient in the following areas:
• Microsoft authored and 3rd party Migration Tools
• Microsoft Exchange 2016, 2013, 2010, 2007, 2003 and 5.5, Including hosted solutions
• Windows Server: NT/2000/2003/2008/2012
• Server virtualization: VMware and Hyper -V
• NAS, SAN and hierarchical storage options
• Network Security, Cisco networking and VPNs
• System Center Suite: Operations Manager, Configuration Manager, VMM, O5O
• Citrix and Terminal Services
• High Availability and Disaster Recovery
• Applications and databases
• Office 365
• Enterprise Mobility + Security (EM+S)
Scope and Approach
Phase I — Discovery, Assessment & Planning
Perform targeted review of the Client's existing email protection and device management
process, Infrastructure, and goals,
• Assess Client's current Intune project plan and device inventory
• Create high level design documentation for Intune
• [Time Allowing] Assess other EM+S workloads for consideration (Azure AD Premium, Azure
Information Protection, Multi Factor Authentication.)
Phase II — Delivery & Stabilization
During this Phase, Prosum will perform the configuration of the Intune solution.
• Enroll a subset of client provided devices for testing with Intune (up to 10 client
provided test devices)
• Document any Intune configuration made.
5 EMS I WELD COUNTY
4. Deliverables
• As -Built documentation of the Intune solution including relevant device groups, rules,
enrollments, service accounts, passwords, firewall rules and other configuration settings,
as applicable.
[Time Allowing] As -Built documentation for other products in the EM+S suite.
5. Prosum Project Team Members
The following roles will be provided by Prosum and required for this engagement. Multiple roles
can be held by a single resource.
Account Executive Responsible for customer satisfaction, overall relationship.
Solutions Architect(s)
Project Manager
Responsible for architecting the solution.
Managing project resources, schedules and timelines
6. Assumptions/Risks
This statement of work was based on the following assumptions. If these assumptions are
discovered to be incorrect after the project is accepted, the project schedule and/or estimated
costs and resources may vary from that provided to Weld County in this Statement of Work.
1. The content of this document is based on conversations and information collected by
Prosum with the client during May 2017.
2. The Project start and completion dates are to be mutually determined and agreed upon by
both parties upon receipt of a Purchase Order and fully executed SOW applicable to the
Project.
3. This SOW will be completed over two+ weeks and will not require Prosum staff on -site for
every step of this engagement, provided that any on -site Prosum staff shall be managed
and directed entirely by Prosum. The Project duration may vary due. to unforeseen
changes or circumstances. Prosum shall use reasonable efforts to forecast and advise
client of such changes or circumstance and shall, in every instance, provide client with
prompt written notice of any changes to the project schedule. These changes would be
mutually agreed upon by both Prosum and the client and would not impact budget. An
example of a change would be if the client cannot provide resources or are not allocated
timely then Prosum reserves the right to reallocate their resources which will impact the
overall delivery schedule of the project.
4. The business and technical requirements, design goals, network diagrams and other
information provided by client to the Prosum team are accurate and complete and forms
the foundation upon which this SOW is based.
6 EMS I WELD COUNTY
a. Prosum staff will have access to all relevant client documentation. This
documentation may include organization, planning, and technical material, and any
other existing documentation deemed appropriate for this project. Some elements
of the client documentation may be repurposed in project deliverables.
5. Should issues occur that cannot be resolved by the Prosum team with due care and
diligence, a support ticket may need to be opened with Microsoft or other vendor. Prosum
will open and work the ticket; however, client must have a valid support contract for
Prosum to use. If no support contract exists, then upon client's prior written approval
Prosum will pay for the support ticket and invoice client for the actual cost.
6. Travel to Colorado is not included. Travel to this area and associated expenses, both of
which shall be subject to client's written pre -approval, will be invoiced as a pass -through.
a. If onsite presence is required, Prosum will bill a minimum of four (4) hours for the
onsite visit.
b. The majority of professional services will be performed remotely. Should it be
necessary for Prosum to visit client sites in Colorado, Prosum will invoice client for
reasonable and actual travel related expenses incurred during the course of this
project. Prosum may coordinate travel through client's preferred travel services
provider, if needed.
c. Prosum staff will have, if necessary, non -business hour access to the client facilities
at each location during the length of this project.
7. Client will not perform any major systems, network or application upgrades during the
duration of this project.
8. Estimates contained in this SOW are based on an assumption that client staff schedules
and resources are available to support this Project as required. Should schedules deem
that resources are not available at required times, the deployment schedules and budgets
will be impacted.
a. Any technical barrier that surfaces or is identified through the course of this engagement
that impacts the success of the Project, but was not caused by any Prosum action, will
result in a cessation of this SOW until such time as the issue is resolved. The resolution of
said issue(s) are not included in the scope of this SOW; however, Prosum can be engaged
to assist with the resolution of the issue(s) as agreed upon in writing by both parties.
9. Computers that are In scope are running without any issues.
10.All networking related changes shall be the responsibility of the client, including firewalls,
routing, VPNs, etc.
11.Change control process is understood, and the client will manage this process to allow any
necessary changes/evaluation in the environment.
12.Administrative access to the servers is available, onsite and remote using client secure
access techniques.
13.Server IP ranges ancIA/LANs are known.
14,Remote Desktop Protocol (RDP) access to all servers is enabled and accessible.
15. Based on the initial assessment, Prosum may recommend different tools for the client to
procure to aid in delivery. Project timeline and cost may increase due to additional
software or tools. A Prosum Project Manager will communicate any change in scope or
cost due to additional procurement.
16.Prosum will have access to the network, server, infrastructure and application teams in a
timely fashion as needed.
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EMS I WELD COUNTY
17,Any information data gathering will be done read only and will not make any changes to
the data or configuration of the targeted systems.
18,Prosum will be provided adequate rights to perform required discovery/assessment on the
Client environment.
19.This project is scoped as a contiguous engagement. Prosum is not responsible for delays
or repeated tasks caused by factors outside Prosum's control. These factors include, but
are not limited to, availability of Client personnel, equipment, and telecommunication
provider services. Client will also compensate Prosum for any out -of -scope work requested
by Client on an hourly basis at Prosum's standard hourly rates (unless otherwise agreed
to in writing by the parties).
Client Responsibilities
The following client responsibilities are assumed in the creation of this SOW. If client fails to
meet any of the following responsibilities, Prosum reserves the right to modify the scope or
schedule of services as defined in this SOW. Client is responsible for providing to the Prosum
team, in a timely manner, the following resources and information required to complete the
tasks in this SOW:
1. Client shall designate a representative to be the Primary Point of Contact (PoC). This
representative shall be the focal point for all communications relative to this partnership
and shall have the authority t.o act on Client's behalf in matters regarding this
engagement.
a. This single point of contact will be responsible for facilitating communications
between the Prosum support team and client to ensure that critical target "go live"
deadlines are effectively managed. The timeliness of communications and review
will directly affect Prosum's ability to meet agreed upon schedule deadlines.
b. Client will also make available one (1) technical representative on an as needed
basis to work in conjunction with Prosum on this project.
2. Usernames and passwords required to log in to devices that the Prosum team needs
access to or the availability of a client staff member to enter usernames and passwords
when required.
3. Documentation relating to the client network that the Prosum team requires to complete
the work, including, but not limited to, network diagrams, cable diagrams, IP addresses,
serial numbers, device configurations, etc.
4. If required as a critical component of this SOW, client will provide any necessary servers
(either physical or virtual) with the Windows Server 2012 R2 operating system
preinstalled as well as the latest Microsoft security patches.
8 EMS I WELD COUNTY
7. Cost & Timeline
Prosum estimates that the Services described herein will require estimated 2 weeks of effort
(contiguous project) with multiple resources in parallel and will be completed within 3 weeks after
the start of the project. Services will be provided as Time and Material basis
Resource Type "'
Estimated
Hours
Hourly Rate
Estimated Price
Project Manager
9
$155
$1,395
Architect
43
$200
$5,600
Estimated Cost
$9,995
$10,000
$0
_ Microsoft Investment (up to $10K)
Cost to Weld County
8. Change Order
Once the Statement of Work has been signed, any modifications to the scope described herein will
require a change order. A change order will define new requirements and impact on delivery time
and cost.
9
EMS I WELD COUNTY
9. Acceptance
This document will be deemed accepted upon receipt of a signed copy thereof. Contents of this
document supersede all other documents related to the services described herein. If this document
correctly states our agreement, please sign below and return to Prosum.
IN WITNESS WHEREOF, n411 ,
the hereto have signed this Agreement this l "I day of __ '017
CONTRACTOR:
Prosum
By: Deepika Bhatia
Title: Vice President, Microsoft Consulting
0
Date:
°s 1gl2ot�
WELD COUNTY:
ATTEST: W r_� BOARD OF COUNTY COMMISSIONERS
Weld County Clerk to the Board K� (•G WELD COUNTY, COLORADO
BY:
De *tv Clerk to the f' TS,°_ R �� Julie A. Cozad, Ch
MAY 2 4 2017
10 EMS I WELD COUNTY
c 2O/7—/6.37
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DocuSlgn Envelope ID: C8D4DC60-7Ew&4E66-BFSF-05DD992A6DEE 9. aoao
"1"""w"."'"I•minnun
One Microsoft Way row 425 706 73,:3
Redmond. WA 9805.1-6399 www.mi(msofl.com
11" Microsoft
Created On Date
05/11/2017
NOTICE AND CONSENT AGREEMENT FOR MICROSOFT -FUNDED PARTNER SERVICES
Microsoft Corporation recommends that CO -Count of Weld obtain deployment services enhance the benefits of
Microsoft technology in its environment. Therefore, upon your execution and our acceptance of this agreement,
you may obtain such services, at no charge to you, from Prosum Inc or any Microsoft certified partner you may
select, in an amount not to exceed $10,000. Microsoft will pay the partner directly for the services upon our
receipt of a signed Proof of Execution from you in a form provided by Microsoft, confirming the work Is performed
In accordance with the statement of work between partner and you. In such Proof of Execution, please cite
"Reference # 1641234" to help us match the services provided with this agreement. All services obtained by you
under this agreement must be fully rendered by partner on or before June 15, 2017.
Microsoft waives any and all entitlement to compensation from CO -Count of Weld for the services provided to you
by the partner pursuant to this letter agreement. Microsoft Intends that these services and associated terms be in
compliance with applicable laws.and regulations with respect to gratuitous services. It Is specifically understood
that all services and 'services deliverables provided are for the sole benefit and use of CO -Count of Weld and are
not provided for personal use or benefit of any individual governmentemployee'.
ACCEPTED AND AGREED:
CO -Count of Weld
n
Microsoft Corporation
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Signature:
Elizabeth M. Slyer
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Date: 5/12/2017
MAY242017
Name: Julie Cozad
Name:
Elizabeth M. Siver
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Email;
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Email:
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