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HomeMy WebLinkAbout20174124.tiffNCMC Board of Trustees Regular Session Minutes Monday, NOVEMBER 27, 2017 12:00 Noon The Board of Trustees of North Colorado Medical Center met in Regular Session on Monday, November 27, 2017, in the Richard Stenner Boardroom located at North Colorado Medical Center. Dr. Susan Carter declared a quorum and called the meeting to order at 12:00 p.m. ATTENDANCE REPORT NCMC Board of Trustees: Dr. Susan Carter, Mark Lawley, Kevin Mullin, Michael Simone, Brian Underwood, and Jason Yeater, with Catherine Davis and Sean Conway (Commissioner, non- voting member) both being Excused Banner Health: Margo Karsten (NCMC CEO) -Excused; and Wendy Sparks (NCMC COO) Staff: Ken Schultz (Board Executive) Recording Clerk: Esther Gesick (Weld County Clerk to the Board) PUBLIC COMMENT - There was no public comment. APPROVAL OF MINUTES It was MSC (Simone/Lawley) to approve the minutes from the October 30, 2017, Regular Session meeting. CEO REPORT or COO REPORT NCMC COO, Wendy Sparks, gave the following report: • Patient Satisfaction — The various divisions are busy because folks who have met their deductibles are trying to schedule elective procedures under the current year so the costs will be covered. Ms. Sparks confirmed there is a trend for patients taking longer to meet their deductibles, therefore, the elective procedures are held off until later in the year. Dr. Carter commented some insurance companies are setting earlier cut-offs for elective surgeries because of this trend. • Imaginariums — While waiting for the presentation, Ms. Sparks introduced the concept of Imaginariums who are responsible for promoting an enhanced consumer experience and patient satisfaction through improved phone apps for easier access, a streamlined billing process, increased ambulatory care to address insurance demands, additional urgent care clinics, and conversion of certain services to free-standing sites so that they may be billed separately from traditional hospital services, resulting in lower costs and overhead. COMMISSIONER'S REPORT Esther Gesick, on behalf of Commissioner Sean Conway, reported that he is unable to be present and is attending the Colorado Counties Inc. (CCI) conference in Colorado Springs, starting this afternoon through Wednesday. He requested the following be communicated: Page 1 of 2 6m4 444Am kart /2 - /1-.2.0(7 November 27, 2017 NCMC Board of Trustees 2017-4124 The County Road 49 Grand Opening went very well, the Board of Commissioners are pleased with the overall project, and he regrets his absence for the Security dog presentation today. NCMC, INC. REPORT Jeff Carlson introduced himself as the interim in training for Ken Schultz's role in anticipation of his Retirement on March 1st. He stated he has served the past ten (10) years on various NCMC boards, was a Trustee for six (6) years, as well as an Inc. Board member for eight (8) years. He stated he is familiar with the hospital workings and is looking forward to attending future meetings. While waiting for the presentation, he stated he has been doing finance work for the past ten (10) years with a non-profit organization in Fort Collins that provides mental health and substance abuse treatment for youth. Prior to that he worked for Weld Mental Health. Ken expressed his confidence in Mr. Carlson to fulfill the role and responsibilities with a creative mind and fresh ideas. Mr. Schultz stated he plans to spend his retirement with his family and do some traveling. NEW BUSINESS - There was no New Business. OTHER BUSINESS - Dr. Carter stated she will be terming out in January, 2018, so her vacancy will need to be appointed and a new representative elected to serve NCMC Inc. Board. Catherine Davis is also eligible for reappointment. VISITATION PRESENTATION Dr. Carter reviewed the trial period to have presentations made by the departmental representatives, with a summary report and Q&A summary to be written up by a rotation of the trustees. Jason Yeater will provide the summary today and Brian Underwood will do next month on December 11th. Ms. Gesick commented it may be possible to propose an amendment to the bylaws if an improved process is determined. Dr. Carter noted the County Attorney and Commissioners are aware of the change in process on a trial basis. SECURITY OFFICER, BRIAN CLARK AND HIS K9 PARTNER 'AIRES' Following the meeting Jason Yeater submitted his presentation summary and Dr. Carter provided a summary of the Q&A portion of the visit, written copies of which are attached as a part of these minutes. VISITATION PRESENTATION SUMMARY FOR DECEMBER 11TH Brian Underwood PLANNING SESSION - No discussion was held on scheduling a future planning session. ADJOURN There being no further business to come before the Board, it was MSC [Simone/Underwood] to adjourn the meeting at 1:00 p.m. Respectfully submitted, Esther Gesick Page 2 of 2 November 27, 2017 NCMC Board of Trustees 11/27/17 Presentation of Security -Canine division to the Board of Trustee NCMC 1. Brian Clark/partner Aries (dog) with supervisor Kullen Voegeli a. Brian has 4 yrs. Exp. with banner in this role i. Previous work in weld law enforcement and military b. Program has 2 officers and 2 dogs Aires, Kira i. Dogs are a mixed breed 1. Aries is a Dutch shepherd and Belgian malamute mix a. They do this to get a longer life out of the dog ii. Dogs work on patrol for 4 hr. shifts 1. Have to be careful not to overwork dogs on shift 2. Patrol in 2 roles a. Protection i. Serves as a deterrent as a "presence" 1. Preventative security a. Being seen, statistically less likely to have incident b. If an incident is occurring they will "hover" in area in case they are needed c. Work in conjunction with other officers verbal de-escalation b. Narcotics i. Stop/patrol for outside drugs in hospital 1. Highly sensitive: a. dog can find q -tip that touched cocaine in large warehouse b. can detect narcotics even with countermeasures: exp. Coffee wrap, vacuum sealed iii. Dogs training 1. 1-2 years of training before dog can begin to patrol 2. Dogs do continued training every other Saturday in a myriad of skills 3. Have to constantly refresh skills as dogs need refreshing 4. Only special dogs can function in 2 or more roles/certifications a. Banner seeks dual role dogs due to its small size of force c. Dogs are not owned by handlers i. If hander leaves dog is property of banner ii. Handler may purchase dog at time of retirement November 27, 2017 meeting - Board of Trustees North Colorado Medical Center Visitor Question and Answer Session SECURITY - CANINE DIVISION Kullen Voegeli and Brian Clark, dog Aries, a Dutch shepherd and Belgian malamute mix. Kevin Mullen — Can you explain the drug smell area and how it works with opioids? The dog was certified March 2017, after a one-year training for narcotics. The dog can detect especially high concentrations in different area. Some areas are appropriate for the medical situation, so if the dog goes on alert it is acknowledged, then asked to go onto the next area. Michael Simone - How many dogs are there in the unit and what is their training? They train every other Saturday. The Arvada canine SWAT officer with 24 years of experience trained Aries. There are two dogs in Colorado, 38 in Arizona. They are trained invite work and master control their first two years. Mark Lawley — Who owns the dogs? Banner owns the dogs and this is part of the contract for the working life of the dogs. At the end of that contract the owner/handler has first option to purchase. Susan Carter - So the dog program at NCMC is actually into categories? Yes, this is the security division of the canine unit; there's also a volunteer unit that has dogs as therapy dogs. Brian Underwood — Are the dogs used with employees? No personnel searches are done manually without dogs. Susan Carter — What about masking agents? The dogs are trained to sniff out narcotics even when they're covered in strong scents and they can still pick up narcotics as their noses are very sensitive. Kevin Mullen - Have these dogs gone elsewhere? They have gone to North Colorado family medicine, one time to McKee hospital, and to Brush. Brian Underwood - Are there warning stickers in the emergency room that a canine unit is present? No written stickers, dogs have had numerous instances in the emergency division but most things are searched manually first. Kevin Mullen — When there's an alert regarding gun power, do you call law enforcement? Usually gun powder explosive and vapor trained dogs find paraphernalia which is investigated verbally. Kevin Mullen - Can the dogs distinguish between drugs that are dispensed from the hospital versus outside drugs? No, they detect all narcotics, especially heroin, cocaine, opioids. Michael Simone - Is there a difference between the female versus male dogs? Not really, however, the females are more defensive of their owners in general. The other dog here at in CMC is Kira, who is not having this problem. Wendy Sparks — If there's a suspicion of drugs do you call law -enforcement? Patient care comes first; if it's just paraphernalia they want the promises to be vacated and searched. Esther Gesick From: Sent: To: Cc: Subject: Ashford, Anna L <Anna.Ashford@bannerhealth.com> Tuesday, December 5, 2017 11:57 AM Voegeli, Kullan; Clark, Brian Esther Gesick Thank you from the NCMC Trustees Dear Kullan & Brian, The NCMC Trustees wish to thank you for visiting them last Monday. They appreciate you taking the time out of your busy day to let them learn about the important work that you do. Thank you, Anna Anna Ashford Administrative Assistant Sr. NCMC, INC. 1801 16th St., Greeley, CO 80631 Phone (970) 810-1574 Fax: (970) 810-6644 anna.ashford@bannerhealth.com '' Banner Health' We exist to make a difference in people's lives through excellent patient care 1 Hello