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HomeMy WebLinkAbout20184110.tiff�n+rot cis 'ID 1 BOARD OF COUNTY COMMISSIONERS PASS -AROUND REVIEW PASS -AROUND TITLE: Renewal of GovDelivery Contract DEPARTMENT: Information Technology DATE: 11/12119 PERSON REQUESTING: Ryan Rose I Jake Mundt Brief description of the problem/issue: GovDelivery Software is used in our organization to manage communication to employees and the public. Most recently, this was used to deploy the County Roots newsletter. The annual subscription is up for renewal. What options exist for the Board? (include consequences, impacts, costs, etc. of options): 1) Renew the software agreement to maintain current services 2) Do not renew agreement and search for other communication mechanisms Recommendation: Information Technology recommends Option 1, to renew the software agreement. This is a planned and budgeted for expense_ Sean P. Conway Mike Freeman, Pro -Tern Scott K. James Barbara Kirkmeyer, Chair Steve Moreno 0?7. /? Approve Schedule Recommendation Work Session Other/Comments: e GIL 6ir-r) 0•29/5? -4/10 ZTo tot G1RANICUS First Amendment to the Grankus Service Agreement between Graniciss LIZ and Wed County CO This First Amendment to the Granicus, LLC Service Agreement is effective on the date this document is signed and entered into by and between Granicus, LLC, a Minnesota Limited Liability Company d/b/a Granicus (hereinafter referred to as "Granicus"), and Weld County CO (hereinafter referred to as "Client"), with reference to the following: WHEREAS, the Client and Granicus entered into an Agreement effective 1/14/2019 (the "Agreement"); and NOW, THEREFORE, in consideration of the premises, the parties intend that the Agreement be amended as follows: L Compensation shall be amended to include the fees detailed in Exhibit A. Exhibit A is exclusive of applicable state, local, and federal taxes, which, if any, will be included in the invoice. It is the responsibility of the Client to provide applicable exemption certificate(s). 2. The end date of the Agreement is hereby extended to 1/13/2021. 3. Except as amended by this First Amendment, all other terms and conditions of the Agreement shall remain in full force and effect. 4. In the event of any inconsistency between the provisions of this First Amendment and the documents comprising the Agreement, the provisions of this First Amendment shall prevail. IN WITNESS WHEREOF, the parties have caused this First Amendment to be executed by their duly authorized representatives. Agreement and Acceptance By signing this document the undersigned certifies they have authority to enter the agreement. The undersigned also understands the services and terms. Wend Count Signature: Name: Barbara Kirkm er Title: Date: BOCC Chair NOV 2 7 2019 ".ry fur 41161 ... !Gra licus Signature: Name: Title: Date: Dawn Kubai. VP of Legal 11/06/2019 • info@grnicus.com I ranicus.com �, ANICUS GRAN ICUS Exhibit A Granicus Proposa for We G County CO ►ranicus Contact Name: Alexander Gray Phone: (651) 757-4119 Email: alexander.gray@granicus.com ;Proposal Details Quote Number: Q-82273 Prepared On: 9/24/2019 Valid Through: 1/13/2020 Pricing Payment Terms: Net 30 (Payments for subscriptions are due at the beginning of the period of performance.) Currency: USD Current Subscription End Date: 1/13/2020 Period of Performance: 1/14/2020 - 1/13/2021 Domains Included for the Communications Cloud The subscription includes the following domain(s) and subdomain(s): https://www.weldgov.com/ Annual Fees for Renewing Subscriptions d Communications Cloud Annual 1 Each SUBTOTAL: $10,705.55 $10,705.55 . inbc @ ran c s.com granicus.com f-3 GRANICUS Communications Cloud The Cloud is a Software -as -a -Service (Saar) solution that enables government organizations to connect with more people. By leveraging the Cloud, the client will be able to utilize a number of cifferent outreach mediums, including email, SMS/text messages, RSS feeds, and social media integration to connect with its target audiences. The Cloud includes: • Unlimited email sends with industry -leading delivery and management of all bounces a Support to upload and migrate existing email lists • Access to oarticipate in the GovDelivery Network ® Ability to send mass notifications to multiple devices a 24/7 system monitoring, email and phone support during business hours, auto - response to inbound messages from end users, anc emergency support a Text -to -subscribe functionality ® Up to 2 Web -hosted training sessions annually a Up to 50 administrators • Up to 1 GovDelivery account(s) ® Access to a complete archive of all data created by the client for 18 months (rolling) • Up to 3 hours of message template and integration development ® Up to 100 subscription topics ® Up to 100,000 SMS/text messages per year from a shares short code within the United States* *international numbers are not supported. SMS/text messages not used in the period of performance will not carry over to the following year. info@granicu. rm I granicusacom a 11 1/47 NICE as . a'.:F r - os P .�.: �... �s fti'-"-' off f� ati n Communications Cloud is a marketing -automation olatform that enaoles government organizations to cuic<ly and easily connect with more constituents. As the only Fed RAMP-certifiec mari<etinc-automation olatform, Communications C oud is the most - secure marketing so ution availaole for ouslic sector organizations. Craft messages in custom-bui t to orovide a consistent and fam audiences across all olatforms. anc oranced temo ates iar experience for age citizens with content oy sencing messages to a specific segment of your audience anc save va sing e message and sharing t socia media instantly. uable time by crafting a trough email, text and Grow an aucience througn text-to-suoscrnoe, social mecia oromotion, other government agencies through the GovDe ivery \etvvork anc oy everaginc weosite traffic with attention -commanding suoscriotion strategies. The simole sicn-us orocess al ows constituents to oot into receivinc communication on the topics that matter to them, simultaneously a your organization to c interests. a oinorsarieral lowing 'vice constituent su oscri oers Email, text message and social media communications Customizable, branded templates sy tform for Communications Clouc celivers messaging at a higher rate, keeoinc emails out of scam fo ders anc hanc ing unsuoscrioes, oounces anc inactive emails, al owing communicators to focus on content. Avai as e resorts on open anc click -through rates orovide insight into message success anc al ow for continuous imorovements to a marKeting stratecy to make each touch oetter than the last. GOVDELIVERY NETWOr`:K Further build out subscriber lists through cross - promotion opportunities with nearby and related organizations by leveraging the GovDelivery Network, which includes over 1,800 organizations with more than 150 million citizens. With more than 50,000 new people signing up for messages from government through Granicus' solutions every day, organizations using Communications Cloud have increased subscribers by up to 500 percent. Secured with Fed RAM P certification Manage e rn a i I s- i nbox placement, deliverability 3.4 Audience growth opportunities/ strategies oxen, click -through, anc pounce rate resorting For more info: visit_granrcus.com/e.o.rrimscjoud o.r email us at rrt fo@ ranrcus co. t Ni tract Name 2D70 GRANICUS GOVDELIVERY RENEWAL Ourtuact Status Cmm REVIEW Contra :DScfl fti. RENEWAL a TERMS FOR RAN! ContractDescription 2 Contract AGREEMEN Amount $10,70 55 Renewabk Re al SO0039123 Contrac 3273 Contract MUNDT Contract Lead Email mnFdt4•_weI__ t Parent Contra iD Pt ct .f ENABLES US TO UEGO [LIVERY FOR NICATION O N Department �y � FOR�,yi A�` AT N TECHNOLOGY -GIBS partmertt tipt, InformationTechnol eki o '..raim aflt.d Email 4AfteinfomlationTedinolo e Headaweldgov.00m ty Attorney NERL °LINTY ATTORN E L Attorney Erna QL TYAORNE OWELD O .COM w previous ova ID s a f a 14SA enter SA Contra ID Requested Date 1/27/20192 Will a work sessio NO Does Contract require Due Date 11/212. _19 e required? Mg Dept to be included? Note: the Previous Contract Nu m r and Master Services Agreement Number should be left blank if those contracts are not i rg on ase Effective Date I mn Uon Note" Period Review at 11/0112020 Committed yen Date Renewal Date ation 0. 01/010021 Contact nor aion Contact in Contact Name Contact TW Contact Email Contact Phone I Contact Phone 2 -- Purcha Purchasing Appr er CONSENT "Purchasing Approved Date 11:125120Th At:prove' Protess o AN ROSE OH Approved Date 11125120Th Finance Approver CONSENT Finance proved Date 11O5/2019 t_egal Counsel CONSENT legal Counsel Approved Date 11125120 :c . Final Approva. ACC Approved OCC Signed Date OCC Agenda ate 11127/2019 Originator . M `NDT T*r Ref# AG112719 /Dh/ Z 2/ Master Subscription Agreement � This Master Subscription Agreement ("Agreement) is entered into and effective �� 1/, /I , 2018 ("Effective Date") by and between Weld County ("Customer") and Granicus, LLC, a Minnesota Limited Liability Company d/b/a Granicus ("Granicus"). Customer and Granicus may each be referred to herein as "Party" or collectively as "Parties". By accessing the Granicus Products and Services, Customer accepts this Agreement. 1. Definitions. In addition to terms defined elsewhere in this Agreement, the following terms shall have the meaning specified: "Agreement Term" means the total time covered by the Initial Term and all Extension Terms for each Order or SOW under this Agreement, further specified in Section 7.1. "Extension Term" means any term that increases the length of the Initial Term of this Agreement or an Order Term of an Order or SOW. "Granicus Products and Services" means the products and services made available to Customer pursuant to this Agreement, which may include Granicus products and services accessible for use by Customer on a subscription basis ("Software -as -a -Service" or "SaaS"), Granicus professional services, content from any professional services or other required equipment components or other required hardware, as specified in each Order or SOW. "Initial Term" shall have the meaning specified in Exhibit A or Order or SOW between Granicus and Customer for the first duration of performance that Customer has access to Granicus Products and Services. "Order" means a written order, proposal, or purchase document in which Granicus agrees to provide and Customer agrees to purchase specific Granicus Products and Services. "Order Term" means the then -current duration of performance identified on each Order or SOW, for which Granicus has committed to provide, and Customer has committed to pay for, Granicus Products and Services. "Statement of Work" or "SOW" means a written order, proposal, or purchase document that is signed by both Parties and describes the Granicus Products and Services to be provided and/or performed by Granicus. Each Order or SOW shall describe the Parties' performance obligations and any assumptions or contingencies associated with the implementations of the Granicus Products and Services, as specified in each Order or SOW placed hereunder. "Support" means the ongoing support and maintenance services performed by Granicus related to the Granicus Products and Services as specified in each Order or SOW placed between the Parties. 2. Ordering and Scope 2.1. Ordering Granicus Products and Services. The Parties may execute one or more Order or SOW related to the sale and purchase of Granicus Products and Services. Each Order or SOW will generally include an itemized list of the Granicus Products and Services as well as the Order Term for such Granicus Products and Services. Each Order or SOW must, generally, be signed by the Parties; although, when a validly -issued purchase order by Customer accompanies the Order or SOW, then the Order or SOW need not be executed by the Parties. Each Order or SOW shall be governed by this Agreement regardless of any pre-printed legal terms on each Order or SOW, and by this reference is incorporated herein. 2018-4110 Ce: Dn.6aQc, (1-r) 1 /6- /1" /g 2.2. Support. Basic support related to standard Granicus Products and Services is included within the fees paid during the Order Term. Granicus may update its Support obligations under this Agreement, so long as the functionality purchased by Customer is not materially diminished. 2.3. Future Functionality. Customer acknowledges that any purchase hereunder is not contingent on the delivery of any future functionality or features. 2.4. Cooperative Purchasing. To the extent permitted by law and approved by Customer, the terms of this Agreement and set forth in one or more Order or SOW may be extended for use by other municipalities, school districts and governmental agencies upon execution of an addendum or other duly signed writing setting forth all of the terms and conditions for such use. The applicable fees for additional municipalities, school districts or governmental agencies will be provided by Granicus to Customer and the applicable additional party upon written request. 3. Use of Granicus Products and Services and Proprietary Rights 3.1. Granicus Products and Services. The Granicus Products and Services are purchased by Customer as subscriptions during an Order Term specified in each Order or SOW. Additional[ Granicus Products and Services may be added during an Order Term as described in Section 2.1. 3.2. Permitted Use. Subject to the terms and conditions of this Agreement, Granicus hereby grants during each Order Term, and Customer hereby accepts, solely for its internal use, a worldwide, revocable, non-exclusive, non-transferrable right to use the Granicus Products and Services to the extent allowed in the relevant Order or SOW (collectively the "Permitted tie"). The Permitted Use shall also include the right, subject to the conditions and restrictions: set forth herein, to use the Granicus Products and Services up to the levels limited in the applicable Order or SOW. 3.2.1. Data Sources. Data uploaded into Granicus Products and Services must be brought in from Customer sources (interactions with end users and opt -in contact lists). Customer cannot upload purchased contact information into Granicus Products and' Services without Granicus' written permission and professional services support for list cleansing. 3.2.2. Passwords. Passwords are not transferable to any third party. Customer is responsible for keeping all passwords secure and all use of the Granicus Products and: Services accessed through Customer's passwords. 3.2.3. Content. Customer can only use Granicus Products and Services to share content that is created by and owned by Customer and/or content for related organizations provided that it is in support of other organizations but not as a primary communication vehicle for other organizations that do not have a Granicus subscription. Any content deemed inappropriate for a public audience or in support of programs or topics that are unrelated to Customer, can be removed or limited by Granicus. 3.2.3.1. Disclaimers. Any text, data, graphics, or any other material displayed or published on Customer's website must be free from violation of or infringement of copyright, trademark, service mark, patent, trade secret, statutory, common law or proprietary or intellectual property rights of others. Granicus is not responsible for content migrated by Client or any third party. 3.2.4. Advertising. Granicus Products and Services shall not be used to promote products or services available for sale through Customer or any third party unless approved in writing, in advance, by Granicus. Granicus reserves the right to request and review the details of any agreement between Customer and a third party that compensates Customer for the right to have information included in Content distributed Or made available through Granicus Products and Services prior to approving the presence of Advertising within Granicus Products and Services. 2 3.3. Restrictions. Customer shall not: 3.3.1. Misuse any Granicus resources or cause any disruption, including but not limited to, the display of pornography or linking to pornographic material, advertisements, solicitations, or mass mailings to individuals who have not agreed to be contacted; 3.3.2. Use any process, program, or tool for gaining unauthorized access to the systems, networks, or accounts of other parties, including but not limited to, other Granicus customers; 3.3.3. Customer must not use the Granicus Products and Services in a manner in which system or network resources are unreasonably denied to other Granicus clients; 3.3.4. Customer must not use the Services as a door or signpost to another server. 3.3.5. Access or use any portion of Granicus Products and Services, except as expressly allowed by this Agreement or each Order or SOW placed hereunder; 3.3.6. Disassemble, decompile, or otherwise reverse engineer all or any portion of the Granicus Products and Services; 3.3.7. Use the Granicus Products and Services for any unlawful purposes; 3.3.8. Export or allow access to the Granicus Products and Services in violation of U.S. laws or regulations; 3.3.9. Except as expressly permitted in this Agreement, subcontract, disclose, rent, or lease the Granicus Products and Services, or any portion thereof, for third party use; or 3.3.10.Modify, adapt, or use the Granicus Products and Services to develop any software application intended for resale which uses the Granicus Products and Services in whole or in part. 3.4. Customer Feedback. Customer assigns to Granicus any suggestion, enhancement; request, recommendation, correction or other feedback provided by Customer relating to the use of the Granicus Products and Services. Granicus may use such submissions as it deems appropriate in its sole discretion. 3.5. Reservation of Rights. Subject to the limited rights expressly granted hereunder, Granicus and/or its licensors reserve all right, title and interest in the Granicus Products and Services, the documentation and resulting product including all related intellectual property rights. Further, no implied licenses are granted to Customer. The Granicus name, the Granicus logo, and the product names associated with the services are trademarks of Granicus or its suppliers, and no right or license is granted to use them. 4. Payment 4.1. Fees. Customer agrees to pay all fees, costs and other amounts as specified in each, Order or SOW. Annual fees are due upfront according to the billing frequency specified in each Order or SOW. Granicus reserves the right to suspend any Granicus Products and Services should there be a lapse in payment. A lapse in the term of each Order or SOW will require the payment of a setup fee to reinstate the subscription. All fees are exclusive of applicable state, local, and federal taxes, which, if any, will be included in the invoice. It is Customer's responsibility to provide applicable exemption certificate(s). 4.2. Disputed Invoiced Amounts. Customer shall provide Granicus with detailed written notice of any amount(s) Customer reasonably disputes within thirty (30) days of the date of invoice for said amount(s) at issue. Granicus will not exercise its rights under 4.1 above if Customer has, in good faith, disputed an invoice and is diligently trying to resolve the dispute. Customer's failure to provide Granicus with notice of any disputed invoiced amount(s) shall be deemed to be Customer's acceptance of the content of such invoice. 3 4.3. Price Increases. Any price increases not negotiated in advance shall be provided by Granicus to Customer at least ninety (90) days prior to the end of the Order Term. 5. Representations, Warranties and Disclaimers 5.1. Representations. Each Party represents that it has validly entered into this Agreement and has the legal power to do so. 5.2. Warranties. Granicus warrants that it takes all precautions that are standard in the industry to increase the likelihood of a successful performance for the Granicus Products and, Services; however, the Granicus Products and Services are provided "AS IS" and as available. 5.3. Disclaimers. EXCEPT AS PROVIDED IN SECTIONS 5.2 ABOVE, EACH PARTY HEREBY DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER WHETHER ORAL AND WRITTEN, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON -INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. GRANICUS DOES NOT WARRANT THAT GRANICUS PRODUCTS AND SERVICES WILL MEET CUSTOMER'S REQUIREMENTS OR THAT THE OPERATION THEREOF WILL BE UNINTERRUPTED OR ERROR FREE. 6. Confidential Information 6.1. Confidential Information. It is expected that one Party (Disclosing Party) may disclose to the other Party (Receiving Party) certain information which may be considered confidential and/or trade secret information ("Confidential Information"). Confidential Information shall include: (i) Granicus' Products and Services, (ii) non-public information if it is clearly and conspicuously marked as "confidentiar or with a similar designation at the time of disclosure; (iii) non-public information of the Disclosing Party if it is identified as confidential and/or proprietary before, during, or promptly after presentation or communication and (iv) any information that should be reasonably understood to be confidential or proprietary to the Receiving Party, given the nature of the information and the context in which disclosed. Each Receiving Party agrees to receive and hold any Confidential Information in strict confidence. Without limiting the scope of the foregoing, each Receiving Party also agrees: (a) to protect and safeguard the Confidential Information against unauthorized use, publication or disclosure; (b) not to reveal, report, publish, disclose, transfer, copy or otherwise use any Confidential Information except as specifically authorized by the Disclosing Party; (c) not to, use any Confidential Information for any purpose other than as stated above; (d) to restrict ,access to Confidential Information to those of its advisors, officers, directors, employees, agents, consultants, contractors and lobbyists who have a need to know, who have been advised of the confidential nature thereof, and who are under express written obligations of confidentiality or under obligations of confidentiality imposed by law or rule; and (e) to exercise at least!the same standard of care and security to protect the confidentiality of the Confidential Information received by it as it protects its own confidential information. If a Receiving Party is requested or required in a judicial, administrative, or governmental proceeding to disclose any Confidential Information, it will notify the Disclosing Party as promptly as practicable so that the Disclosing Party may seek an appropriate protective order; or waiver for that instance. 6.2. Exceptions. Confidential Information shall not include information which: (i) is or becomes public knowledge through no fault of the Receiving Party; (ii) was in the Receiving Party's possession before receipt from the Disclosing Party; (iii) is rightfully received by the Receiving party from a third party without any duty of confidentiality; (iv) is disclosed by the Disclosing Party without 4 any duty of confidentiality on the third party; (v) is independently developed by the Receiving Party without use or reference to the Disclosing Party's Confidential Information;: or (vi) is disclosed with the prior written approval of the Disclosing Party. 6.3. Storage and Sending. In the event that Granicus Products and Services will be used to store and/or send Confidential Information, Granicus must be notified in writing, in advance of the storage or sending. Should Customer provide such notice, Customer must ensure that Confidential Information or sensitive information is stored behind a secure interface and that Granicus Products and Services be used only to notify people of updates to the information that can be accessed after authentication against a secure interface managed by Customer. ;Customer is ultimately accountable for the security and privacy of data held by Granicus on its behalf. 6.4. Return of Confidential Information. Each Receiving Party shall return or destroy the Confidential Information immediately upon written request by the Disclosing Party; provided, however, that each Receiving Party may retain one copy of the Confidential Information in order to comply with applicable laws and the terms of this Agreement. Customer understands and agrees that it may not always be possible to completely remove or delete all personal data from !Granicus' databases without some residual data because of backups and for other reasons. 6.5. Compliance with Colorado Open Records Act. Nothwithstanding anything to the contrary in this section 6, the Parties recognize that Customer is a Colorado governmental entity which is required to comply with the Colorado Open Records Act (CORA), C.R.S. §24-72-201, et seq. with regard to public records, and cannot guarantee the confidentiality of all documents. If Customer receives a CORA request for records which are otherwise confidential under this section 6, Customer will notify Granicus, and give Granicus an opportunty to review the confidential materials to determine whether any of them may be withheld from disclosure pursuant to CORA. After Granicus has reviewed and indicated any records are Confidential Information and should be withheld, Customer will disclose those portions the Parties determine are not protected from disclosure. 7. Term and Termination 7.1 Agreement Term. The Agreement Term shall begin on the date of the initial Order or 'SOW and continue through the latest date of the Order Term of each Order or SOW under this Agreement, unless otherwise terminated as provided in this Section 7. Each Order or SOW will specify an Order Term for the Granicus Products and Services provided under the respective Order' or SOW. Customer's right to access or use the Granicus Products and Services will cease at the end of the Order Term identified within each Order or SOW, unless either extended or earlier terminated as provided in this Section 7. This Agreement may be renewed on an annual basis upon written approval of the Parties. Either Party may terminate this Agreement without cause upon ninety (90) days notice to the other Party. Due to the rapidly changing nature of digital communications, this Agreement may be updated from time to time upon mutual written agreement of both Parties. 7.2 Effect of Termination. If the Parties agree to terminate this Agreement and an Order or SOW is still in effect at the time of termination, then the terms and conditions contained in this Agreement shall continue to govern the outstanding Order or SOW until termination or expiration thereof. If the Agreement is terminated for breach, then unless otherwise agreed to in writing, all outstanding Orders or SOWs shall immediately terminate as of the Agreement termination date. Unless otherwise stated in this Agreement, in no event shall Customer be entitled to a'refund of any prepaid fees upon termination. 7.3 Termination for Cause. The non -breaching Party may terminate this Agreement upon written notice if the other Party is in material breach of this Agreement and fails to cure such breach 5 within thirty (30) days after the non -breaching Party provides written notice of the breach. A Party may also terminate this Agreement immediately upon notice if the other Party: (a) is liquidated, dissolved, or adjudged to be in a state of bankruptcy or receivership; (b) is insolvent, 'unable to pay its debts as they become due, makes an assignment for the benefit of creditors or takes advantage or any law for the benefit of debtors; or (c) ceases to conduct business for any reason on an ongoing basis leaving no successor in interest. Granicus may, without liability, immediately suspend or terminate any or all Order or SOW issued hereunder if any Fees owed under this Agreement are past due pursuant to Section 4.1. 7.4 Rights and Obligations After Termination. In the event of expiration or termination of this Agreement, Customer shall immediately pay to Granicus all Fees due to Granicus through the date of expiration or termination. 7.5 Survival. All rights granted hereunder shall terminate upon the latter of the termination or expiration date of this Agreement, or each Order or SOW. The provisions of this Agreement with respect to warranties, liability, choice of law and jurisdiction, and confidentiality shall survive termination of this Agreement and continue in full force and effect. 8 Limitation of Liability 8.2 EXCLUSION OF CONSEQUENTIAL AND RELATED DAMAGES. UNDER NO CIRCUMSTANCES SHALL GRANICUS BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, GRANICUS SHALL NOT BE LIABLE FOR: (A) ERROR OR INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF CUSTOMER DATA; (B) COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY; (C) LOSS OF BUSINESS; (D) DAMAGES ARISING OUT OF ACCESS TO OR INABILITY TO ACCESS THE SERVICES, SOFTWARE, CONTENT, Olt RELATED TECHNICAL SUPPORT; OR (E) FOR ANY MATTER BEYOND GRANICUS' REASONABLE CONTROL, EVEN IF GRANICUS HAS BEEN ADVISED OF THE POSSIBILITY OF ANY OF THE FOREGOING LOSSES OR DAMAGES. 8.3 LIMITATION OF UABIUTY. EXCEPT FOR CUSTOMER'S BREACH OF SECTION 3.3, IN NO INSTANCE SHALL EITHER PARTY'S LIABILITY TO THE OTHER PARTY FOR DIRECT DAMAGES UNDER THIS AGREEMENT (WHETHER IN CONTRACT OR TORT OR OTHERWISE) EXCEED THE FEES PAID BY CUSTOMER FOR THE GRANICUS PRODUCTS AND SERVICES DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE THE DAMAGED PARTY NOTIFIES THE OTHER PARTY IN WRITING OF THE CLAIM FOR DIRECT DAMAGES. GRANICUS SHALL NOT BE RESPONSIBLE FOR ANY LOST PROFITS OR OTHER DAMAGES, INCLUDING DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR ANY OTHER DAMAGES, HOWEVER CAUSED. NEITHER PARTY MAY INSTITUTE AN ACTION IN ANY FORM ARISING OUT OF NOR IN CONNECTION WITH THIS AGREEMENT MORE THAN TWO (2) YEARS AFTER THE CAUSE OF ACTION HAS ARISEN. THE ABOVE LIMITATIONS WILL NOT LIMIT CUSTOMER'S PAYMENT OBLIGATIONS UNDER SECTION 4 ABOVE. 9 Indemnification 9.2 Indemnification by Granicus. Granicus will defend Customer from and against all losses, liabilities, damages and expenses arising from any claim or suit by a third party unaffiliated with either Party to this Agreement ("Claims") and shall pay all losses, damages, liabilities, settlements, judgments, awards, interest, civil penalties, and reasonable expenses (collectively, "Losses," and including reasonable attorneys' fees and court costs), to the extent arising out of any Claims by any third party that Granicus Products and Services infringe a valid U.S. copyright or U1S. patent issued as of the date of the applicable Order or SOW. In the event of such a Claim, if Granicus 6 determines that an affected Order or SOW is likely, or if the solution is determined in a final, non - appealable judgment by a court of competent jurisdiction, to infringe a valid U.S. copyright or U.S. patent issued as of the date of the applicable Order or SOW, Granicus will, in its discFetion: (a) replace the affected Granicus Products and Services; (b) modify the affected Granicus Products and Services to render it non -infringing; or (c) terminate this Agreement or the applicable Order or SOW with respect to the affected solution and refund to Customer any prepaid fees for the then -remaining or unexpired portion of the Order or SOW term. Notwithstanding the foregoing, Granicus shall have no obligation to indemnify, defend, or hold Customer harmless from'any Claim to the extent it is based upon: (i) a modification to any solution by Customer (or by anyone under Customer's direction or control or using logins or passwords assigned to Customer); (ii) a modification made by Granicus pursuant to Customer's required instructions or specifications or in reliance on materials or information provided by Customer; or (iii) Customer's use (or use by anyone under Customer's direction or control or using logins or passwords assigned to Customer► of any Granicus Products and Services other than in accordance with this Agreement. This section 9.1 sets forth Customer's sole and exclusive remedy, and Granicus' entire liability, for any Claim that the Granicus Products and Services or any other materials provided by Granicus violate or infringe upon the rights of any third party. 9.3 Liability of Customer. Customer shall be liable for any Claims, and shall pay all Losses, to the extent arising out of or related to (a) Customer's (or that of anyone authorized by Customer or using logins or passwords assigned to Customer) use or modification of any Granicus Products and Services; (b) any Customer content; or (c) Customer's violation of applicable law. 10 General 10.2 Relationship of the Parties. Granicus and Customer acknowledge that they operate independent of each other: Nothing in this Agreement shall be deemed or construed to create a joint venture, partnership, agency, or employee/employer relationship between the Parties for any purpose, including, but not limited to, taxes or employee benefits. Each Party will be solely responsible for the payment of all taxes and insurance for its employees and business operations. 10.3 Subcontractors. Granicus agrees that it shall be responsible for all acts and omissions of its subcontractors to the same extent Granicus would be responsible if committed directly by Granicus. 10.4 Headings. The various section headings of this Agreement are inserted only for convenience of reference and are not intended, nor shall they be construed to modify, define, limit, or expand the intent of the Parties. 10.5 Amendments. This Agreement may not be amended or modified except by a written instrument signed by authorized representatives of both Parties. Notwithstanding the foregoing,' Granicus retains the right to revise the policies referenced herein at any time, so long as the revisions are reasonable and consistent with industry practices, legal requirements, and the requirements of any third -party suppliers, and subject to subsection 7.1. 10.6 Severability. To the extent permitted by applicable law, the Parties hereby waive any!provision of law that would render any clause of this Agreement invalid or otherwise unenforceable in any respect. In the event that a provision of this Agreement is held to be invalid or otherwise unenforceable, such provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by applicable law, and the remaining provisions of this Agreement will continue in full force and effect. 10.7 Assignment. Neither Party may assign, delegate, or otherwise transfer this Agreement or any of its rights or obligations hereunder, either voluntarily or by operation of law, withoutf the prior written consent of the other Party (such consent not to be unreasonably withheld); provided, 7 however, that either Party may assign this Agreement without the other Party's consent in the event of any successor or assign that has acquired all, or substantially all, of the assigning Party's business by means of merger, stock purchase, asset purchase, or otherwise. Any assignment or attempted assignment in violation of this Agreement shall be null and void. 10.8 No Third -Party Benefidaries. Subject to Section 10.6, this Agreement is binding upon, and insures solely to the benefit of the Parties hereto and their respective permitted successors and assigns; there are no third -party beneficiaries to this Agreement. 10.9 Notice. Other than routine administrative communications, which may be exchanged by the Parties via email or other means, all notices, consents, and approvals hereunder shall be in writing and shall be deemed to have been given upon: (a) personal delivery; (b) the day of receipt, as shown in the applicable carrier's systems, if sent via FedEx, UPS, DHL or other nationally recognized express carrier; (c) the third business day after sending by U.S. Postal Service, First Class, postage prepaid, return receipt requested; or (d) sending by email, with confirmed receipt from the receiving party. Either Party may provide the other with notice of a change in mailing or email address in which case the mailing or email address, as applicable, for that Party will be deemed to have been amended. The mailing and email addresses of the Parties are as follows: •Granlcus ATTN: Contracts Address: 408 St. Peter Street Suite 600 Saint Paul, MN 55102 Phone: (651) 757-4154 Email: contracts@granicus.com Wetd COUnty . _ ATTN: Address: Phone: Email: 10.10 Force Majeure. Any delay in the performance by either Party hereto of its obligations hereunder shall be excused when such delay in performance is due to any cause or event of any nature whatsoever beyond the reasonable control of such Party, including, without limitation, any act of God; any fire, flood, or weather condition; any computer virus, worm, denial of service attack; any earthquake; any act of a public enemy, war, insurrection, riot, explosion!or strike; provided, that written notice thereof must be given by such Party to the other Party within. twenty (20) days after occurrence of such cause or event. 10.11 Choice of Law and Jurisdiction. This Agreement shall be governed by and interpreted under the laws of the State of Minnesota, without reference to the State's principles of conflicts of law. The Parties expressly consent and submit to the exclusive jurisdiction of the state and federal courts of Ramsey County, Minnesota. 10.12 Entire Agreement. This Agreement, together with all Orders or SOWs referenced herein, sets forth the entire understanding of the Parties with respect to the subject matter of this Agreement, and supersedes any and all prior oral and written understandings, quotations, communications, and agreements. Granicus and Customer agree that any and all Orders or SOWs are incorporated herein by this reference. In the event of possible conflict or inconsistency between such documents, the conflict or inconsistency shall be resolved by giving precedence in the following order (1) the terms of this Agreement; (2) Orders; (3) all other SOWs or other 8 purchase documents; (4) Granicus response to Customer's request for RFI, RFP, RFQ; and (5) Customer's RFI, RFP, RFQ. 10.13 Reference. Notwithstanding any other terms to the contrary contained herein, Customer grants Granicus the right to use Customer's name and logo in customer lists and marketing materials. 10.14 Injunctive Relief. Granicus is entitled to obtain injunctive relief if Customer's use of Granicus Products and Services is in violation of any restrictions set forth in this Agreement. 10.15 Funds Availability. Financial Obligations of County payable after the current fiscal year are contingent upon funds for that purpose being appropriated, budgeted and otherwise made available. Execution of this Agreement by County does not create an obligation on the part of the County to expend funds not otherwise appropriated in each succeeding year. 10.16 Governmental Immunity. No term or condition of this Agreement shall be construed or interpreted as a waiver, express or implied, of any of the immunities, rights, benefits, protections or other provisions, of the Colorado Governmental Immunity Act, C.R.S. §24-10-101, et. seq., as applicable now or hereafter amended. IN WITNESS WHEREOF, the Parties have caused this Agreement to be executed by their respective duly - authorized representatives on the Effective Date as set forth above. By: Name: Title: Date: (Authorized nature Dawn Kubat (Print or Type Name of Signatory) Vice President of Legal 12/07/2018 (Execution Date) Attachment(s): Exhibit A (Proposal) Name: Title: Date: Barbard Kirkmeyer (Print or Type Name of Signatory) Pro-Tem, Board of Weld County Commissioners DEC 172018 (Execution Date) 9 PZo/1--'1Ll/D EXHIBIT A GRAN ICUS Granicus Proposal for Weld County. CO Granicus Contact Name: Cassidy Pillow Phone: 202-407-7422 Email: cassidy.pillow@granicus.com Proposal Details Quote Number. Q-43818 Prepared On: 12/5/2018 Valid Through: 1/13/2019 Pricing Payment Terms: Net 30 (Payments for subscriptions are due at the beginning of the period of performance.) Currency: USD Current Subscription End Date: 1 /132019 Period of Performance: 1 /142019 -1 /132020 Domains included for the Communications Cloud The subscription indudes the following domain(s) and subdomain(s) https://www.weldgov.com/ Annual Fees for Renewing Subscriptions :Solution Communications Cloud Billing Frequency 'Quantity/Unit E .:Annual Fee. Annual' 1 Each SUBTOTAL $10,1.95:76 -$10,195.76] rntu;'grarncus coin I granicus.cGrn �Rot P.tCJS GRANICUS Product Descriptions Ifklarne escriptlon 'Communications 'The Cloud is a Software -as -a -Service (SaaS) solution that enables government organizations' to ;connect with more people. By leveraging the Cloud, the dient will be able to utilize a number' of ',different outreach mediums, induding email, SMS/text messages, RSS_feeds; and social media ,integration to connect with its target audiences. The Cloud indudes5 • Unlimited email sends with industry -leading delivery and management of all bounces • Support to upload and migrate existing email lists • Access to partidpate in the GovDelivery Network • Ability to send mass notifications to multiple devices • 24/7 system monitoring, email and phone support during business hours, auto- ? response to inbound messages from end users, and emergency support • , Text-to-subscribefunctionality • Up to 2 Web -hosted training sessions annually_ Up. to 50 administrators. • 'Up to 1 GovDelivery account(t) • Access to a complete archive of all data created bythe client for 18 months (rolling) ▪ Up to 3 hours of message template and integration development {• Up to 100 subscription topics • Up to 100,001 SMS/text messages per year from:a shared thOrt Eode W.ithin the United States* *International numbers are not supported. SMS/text messages not used in theperiod of performance will not carry over to the following year. iniOegiantCUScoal I aratut mom GRANICUS GRAN ICUS Terms and Conditions • This quote is exclusive of applicable state, local, and federal taxes, which, if any, will be induded in the invoice. It is the responsibility of Weld County CO to provide applicable exemption certificate(s). • Any lapse in payment may result in suspension of service and will require the payment of a setup fee to reinstate the subscription. • If submitting a Purchase Order, please include the following language: All pricing, terms and conditions of quote Q-43818 dated 12/5/2018 are incorporated into this Purchase Order by reference. • Granicus Communications Suite Subscriber Information. Data provided by the dient and contact information gathered through the client's own web properties or activities will remain the property of the dient ("Direct Subscriber', including any and all personally identifiable information (PII). Granicus will not release the data without the express written permission of the client, unless required by law. Granicus shall: (i) not disclose the client's data except to any third parties as necessary to operate the Granicus Products and Services (provided that the dient hereby grants to Granicus a perpetual, non - cancelable, worldwide, non-exclusive license to utilize any data, on an anonymous or aggregate basis only, that arises from the use of the Granicus Products by the client, whether disclosed on, subsequent to, or prior to the Effective Date, to improve the functionality of the Granicus Products and any other legitimate business purpose, induding the right to sublicense such data to third parties, subject to all legal restrictions regarding the use and disclosure of such information). Data obtained through the Granicus Advanced Network. Granicus offers a SaaS product, known as the Communications Cloud, that offers Direct Subscribers recommendations to subscribe to other Granicus client's digital communication (the "Advanced Network"). When a Direct Subscriber signs up through one of the recommendations of the Advanced Network, that subscriber is a "Network Subscriber" to the agency it subscribed to through the Advanced Network. Network Subscribers are available for use while the client is under an active subscription with Granicus. Network Subscribers will not transfer to the client upon termination of any Granicus Order, SOW, or Exhibit. The dient shall not use or transfer any of the Network Subscribers after termination of its Order, SOW, or Exhibit placed under this agreement. All information related to Network Subscribers must be destroyed by the client within 15 calendar days of the Order, SOW, or Exhibit placed under this agreement terminating. Opt -In. During the last 10 calendar days of the client's subscription, the client may send an opt -in email to Network Subscribers that shall include an explanation of the client's relationship with Granicus terminating and that the Network Subscribers may visit the client's website to subscribe to further updates from the client in the future. My Network Subscriber that does not opt -in will not be transferred with the subscriber list provided to the client upon termination. Weld County CO is eligible to receive up to five (5) two-day passes to the 2019 Granicus National Summit, valued at $299.00 each. The Granicus National Summit is the premiere user conference for public sector professionals I!1 Jgrdnl[us,c+oin I c r nieus;com G R A N I C J S across federal, state, and local government. Attendees will be provided with hands-on training led by Granicus subject matter experts, as well as opportunities to learn and network with peers and leaders in govemment. Granicus National Summit Dates: May 1415, 2019 Hello