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HomeMy WebLinkAbout20202501.tiffMINUTES WELD COUNTY COUNCIL June 15, 2020 The Weld County Council met in regular session in full conformity with the Weld County Home Rule Charter at 6:28 p.m., Monday. June 15, 2020, at the Weld County Administration Building, 1150 0 Street, Greeley, CO. ROLL CALL: The meeting was called to order by President Tonya L. Van Beber. Councilmembers Nancy Teksten and James Welch were present, constituting a quorum of members. Councilmembers Gene Stille and Brett Abernathy had excused absences. Also present was Council Secretary Linda Kane. APPROVAL OF AGENDA : Councilmember Van Beber made a motion to approve the agenda. APPROVAL OF DOCUMENTATION: Approval of May 18, 2020, Minutes Councilmember Welch made a motion to approve the May minutes, seconded by Councilmember Teksten, and the motion carried. REVIEW PROGRAM: Ryan Rose, Department of IT Mr. Rose expressed thoughts and prayers for Councilmember Abernathy who has been in the hospital after suffering an accident in which he received serious burns to much of his body. Mr. Rose also recognized his staff for their Herculean efforts during the Covid pandemic. He said typically about 20-40 employees work from home and at the peak of Covid more than 550 staff were working from home. That required much unanticipated work from the IT department. His department deployed 69 virtual desktops and installed 319 virtual county telephones. They purchased an additional 85 licenses for Skype for business. IT also provided online security training to all county staff to assist with best practices on protecting data while working remotely. He said currently about 200-250 employees work remotely, a lot from the Department of Human Services. Some lessons learned included: training of users on remote access protocol and technology is critical; continue to ensure technical infrastructure can support remote access; and the mental health of the team. Councilmember Welch asked about measuring productivity while employees worked from home. Mr. Rose said productivity went up in IT and other departments and it might be a new normal to have blended schedules. Councilmember Teksten asked about increased hacking issues. Mr. Rose said some issues related to Covid popped up. Councilmember Van Beber asked where data is stored. Mr. Rose said there are three main data centers in three different locations and information is backed up so there are five copies of county information at any given time. See Mr. Rose's presentation in Addendum 1. C o M/ lur ; Co.♦ion S off/(7/20 2020-2501 PUBLIC COMMENT: Jenna Leian, of Greeley, had questions about Covid rates at JBS. Councilmember Van Beber said she contacted a couple county departments to see if there are specific programs in place for JBS employees. She said she would report her findings at the July meeting. NEW BUSINESS: Coordinator Reports/Councilman Reports Councilmember Van Beber said she received an email about Dr. Mark Wallace being pushed out of his role as Director of the county health department by the Board of County Commissioners. She responded to the email that was not the case and if he had concerns, he could contact the Colorado Independent Ethics Commission. Bills Councilmember Teksten made a motion to approve bills, it was seconded by Councilmember Welch and carried. The bills were paid as follows: o Weld County Phone Bill for May $25.00 o 1st quarter RTTP publication in Tribune $58.90 Update on Councilman Abernathy Councilmember Van Beber reported that Councilmember Abernathy was tracking with his eyes and his wife believed he can hear her. She said family was hopeful he would wake up from his coma soon. Update on Review Programs In light of Councilmember Abernathy's absence, other councilmembers will take over his duties to invite department leaders to provide a review program at Council meetings. See addendum 2. ADJOURNMENT: By acclamation, the meeting was adjourned at 7:48 p.m. 91 dig Council Secretary, Linda Kane 7 esident, Tonya L. Van Beber WELD COUNTY INFORMATION TECHNOLOGY (OVID-i 9 RESPONSE OVERVIEW WELD COUNTY COUNCIL 6/15/2020 6:30PM TIMELINE OF COVID- 19 EVENTS March 2020 COVID-19 begins to impact Weld County staff and citizens. The situation is fluid and quickly escalates. BOCC acted swiftly and activated the Continuity of Government team to assist departments and offices with their response to t pandemic CIO is one of three Incident Commanders that assists with leading the COG response COG leaders conducted interviews with all department heads and elected officials about needs related to COV,I were identified and the process of providing the equipment and services was initiated Significant request for laptops, mobile devices; and other peripherals (monitors, printers, etc.) and softwarel_ Policies and procedures reviewed for Telework agreements, equipment loaner agreements, IT Remote Wor intranet site dedicated to COVID-1, 9 for one location of information for Weld County staff. k'. a Departments triaged requests via the CIO — This allowed iT staff to focus on priorities and not have to manage the communications associated approvals. Call volume for our Help Desk increased 100% for the month of Marc l7 Most IT staff worked 50-65 hours per week for the month of March and teleworked due to the nature of the work being Typical telework 20-40 Weld County staff per day / Peak of COVID-1 9 pandemic — 550+ Weld County staff per day Goal was to meet all requests from county department heads and elected officials so that normal business operations could without significant interruptions to the citizens of Weld County 64% of existing computing devices in the county were already laptops For key areas that deal with Criminal Justice Information we deployed Mobile Device Terminal (MDT's) • Loaner Equipment Agreements — 66 agreements reviewed and approved • Desktop, primarily monitors, keyboards, mice, printers, etc. Virtual County Telephone "Jabber" — 319 installs Skype for Business Licensing — 85 additional license Allows the ability to create virtual meetings for col aeo, chat, voice, screen sharing, • Enable Microsoft OneDrive to increase communications and collaboration between staff and e Anywhere, anytime access, from any device. f'1 Provided online IT security training to all county staff to assist with industry "best -practices" on working remotely • Intranet site dedicated to COVID-1 9 response • Dashboard for employees and citizens (COVID-1 9 related data) Remote access portal for staff For staff that do not have a county -owned computing device, or for access without using a VPN session County bandwidth increase CenturyLink provided a free increase to the county to accommodate the increase in remote access. This additional bandwidth assisted us with being able to provide an "office -like" work environmentfor all remote workers ncrease number of inbound/outbound voice trunks �q . • Increased calling capabilities from 150 to 300 simultaneous calls to ensure citizens can access county resources • Utilized'streaming technology for additional needs: County Council, Oil and Gas Energy, Land use hearings • County -wide Return to Work Plan • Red, Yellow, Green status (Almost all Departments are at Green) • Approximately 200-250 teleworkers daily (this could be somewhat of the new • IT Staff Rotation Schedule Really Works Well Friday — 33% Continue to work with departments and offices with technical resources. We are now operational and no longer in triage mode. COG is transitioning to operational state and is providing a mid -action report to the BOCC this month Reviewing CARES Act for potential reirnbursable expenses related to IT response to COVID-19 Website analytics d4 Users aare:e ' V° Sera:•am_tr.- .0-Jun 14,2020 Der Yaeek %43n+h er se„..^t'a••• 6,ess,r v Rt,.+c esia.-k 3Z{aaP.;e] Page pall € eel 1 sep,0"0.4311c pavrt*lem» 4. Ueam Pageaiewe ,Petleen seance Rate g Es 356,458 297,624 00:01:51 50.01% 49,42% 261,109 •''-s•:: 215,910. 6ss 00:02.14 59.62% 54.21%. 31,395 :ne ,' 27,215 c•tat 0077355 32.31% 3013% 00.0035 29.87% 1534% '11,505 f8 sr : 9,555 ts:t^.- 00.01.34 7950% 3791% 8,491 ;: .4:1 7250 17,1e... 00.01.33 51 55% 41.599E +add nevrr�rrl Page:icm: . VS See,.rep .- ! Pagee;Qwe F+Lrzrary 300 ae 202 Jon 1, 2020 - Jun 14, 2020 YDap week [earth all! 5e_cceek•avaneMMae . _c^. Type POW: v .._ _• q, advacce,J 43,' Z R� u_ Paperieese Hg. Tem on Be as. 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'I1e41',,'ws,55s43osr 13,162 127£k1 51.638 .7 .a.. 00,0127 6235% 46.36% .'healt_?erAces; 6,401 I'ro.' 5293 Mt?, 0077128 :433% 43.62% Training of users on remote access protocols and technology is critical Make sure all users who are members of the COG have a laptop as their primary computing device Licensing of certain types of software for all county users • OneDrive, Jabber, Skype (creating of meetings) Continue to ensure technical infrastructure can support re • End -user computing • , Internet Service Provider (bandwidth and redundancy) Dashboard data integration and approval process • Don't forget about the mental health of the team to have the support of the BOCC wifh • Communication is the key — not only from a technical standpoint, but from a leadership standpoint • IT Staff Su! veykkt?w�€ #� �:.�� 9fd "3b;::>_. rmN • 7 'CJs" i I 1 S f t 't is ttP1, y,..t,.i)se,J�� a �.t � � fit_ 4��,ftfi�. _aa4„gi _i,r��•��s • The IT Team at Weld has done an amazing job with their response to COVID-19. I could not be more proud of their professionalism earad countless hours spent to make sure the citizens of Weld County continued to receive services. nl< you for let: Weld County Information Technology Organization Chart June 2020 'Sam Penn Deputy Director of Information Technology Carol Gessner Sr. PM/BPA Skyler Whitmore Project Manager/BPA Maloney Kerksiek Project Manager/ BPA Nancy Wonder Project Manager/ BPA Aaron Day Sr. PM/BPA Ron Offio Kevin Jass Manager Client Services Devon Richers Technical Support Analyst Vacant Technical Support Analyst Willy Hagemeister Technical Support Analyst Jennifer Gonzales Technical Support Analyst Vacant Technical Support Intern Lucas Alaniz Technical Support Analyst Rachel Aswege Technical Support Analyst Renae Hayes Technical Support Analyst Jerry Travis Technical Support Analyst Mikef Huston Technical Support Analyst '' Josh Thimgan Director Public Safety IT Tom Morgan Public Safety Analyst Trevor Shulte Public Safety Analyst Nicholas Gregoire Public Safety Analyst Mike Stearns Database Admin Brenda Glover Public Safety Analyst Scott Gallagher PS Database / Application Admin Troy Puchan PS GIS Analyst Bryon Martinez Public Safety Analyst t Mary Truslow Director Applications and Database Services Jeff Pepin Sr. Database Admin Catherine Budde Sr. Database Admin Connie Austin BI Analyst Teri Rogers Sr. Application Analyst Brett Wolf BI Analyst Evan Johnson Sr. Application Analyst Stanley Sadusky Sr. Application Analyst Gary Hicks Application Analyst Jeannine Allen Application Analyst Kevin Anderson Sr. Application Analyst Brian Hayes Application Analyst Monty Payne Sr, Application Analyst Lauretta Bollig Sr. Application Analyst ;aunty BOCC 'an Rose irmation Officer is Brinkman Technician Josh Jenkins Data Privacy and IT Risk Manager Aleksei Churyk Director Technical Operations Nathan Weibel Network Administrator Travis Heid Network Administrator Suresh Peddi IT Architect Charles Simmons Telecom Tech Charles Shober System Administrator Alex Post Network Administrator Ryan Brewer System Administrator John Reece System Administrator Andrew Cody System Administrator Logan Wilson System Administrator Jessica Raymond IT Security Manager Eric Lund IT Security Analyst Vacant IT Security Intern * Jake Mundt Director GIS and Web Development Charles Vetter GIS Analyst Sam Gould GIS Analyst Ellen Vandervoort GIS Analyst Dan Huerter Sr. GIS Analyst Ripley Casdorph Web Master Michelle Longwell Web Administrator Dave Seabeck eb Administrator Revised 7.14/20 2020 Weld County Council Meeting Dates and Locations All Council Meetings at 6:30 p.m. *This is a tentative list and is subject to change* January 21, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: None Review Program: February 17, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: None Review Program: March 16, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Welch Review Program: Planning April 20, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Teksten Review Program: Public Relations May 18, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Abernathy Review Program: Human Resources June 15, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Van Beber Review Program: IT July 20, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Van Beber Review Program: Oil & Gas August 17, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Teksten Review Program: Public Relations September 21, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Stille Review Program: County Attorney October 19, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Welch Review Program: Coroner November 16, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Teksten Review Program: Human Resourcesp December 21, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Stille Review Program: Board of County Commissioners Hello