HomeMy WebLinkAbout20201628.tiffG GRAN ICUS
July 8'h, 2020
Honorable Chairman Mike Freeman
Board of County Commissioners, Weld County
1150O St.
Greeley, CO 80632
RE: Weld County RFP #B20001 13
Dear Chairman Freeman and Honorable Commissioners,
RECEIVED
JUL 10 2020
WELD COUNTY
COMMISSIONERS
I am writing in regards to a recent Weld County RFP (#B20001 13) that to which our company,
Granicus, submitted a response. We are a current vendor with Weld County supplying your
public information office with govDelivery, a citizen communications solution. We were excited
to have an opportunity to assist another county government with redesigning their website when
your county IT department released the RFP.
Granicus is a Colorado -based company specializing in citizen engagement and empowering
modern digital government. Our platform of solutions is designed to reach, engage, enable and
delight residents. We utilize in-depth human -centered design and analyze user data to create
websites for some of the leading innovative cities/counties in the US such as San Jose, CA. ,
Kansas City, MO., Middlesex County, NJ., and Columbia County, GA. to name a few. With over
4000 government clients and as a certified FEDRAMP provider, Granicus has built a platform of
products used by every level of government from Federal down to local. Our headquarters are
in Denver and we have employees throughout the State.
We recently learned that we were not chosen as the winning bidder despite being the most
cost-effective solution with the winning bidder being almost $165,000 more than our proposal.
Our five-year cost was $298,260 against the winning bidder's five-year cost of $463,156
(according to the RFP scoring sheet). The winning bidder, which is an Australian -based
company, is a very new firm doing business in the US with less than 30 US clients. More
importantly, we were very confused by the RFP's language. Namely, as a government website
developer, we work to design a website based on resident expectations and needs. In Weld
County's RFP, there was no mention of "citizen engagement" or a discussion on the needs of the
residents to interact with Weld County's website. We asked questions concerning this at a live
demonstration back in February, and we received no information or comments related to the
needs of Weld County's residents as they relate to the new website. The RFP was written strictly
on the technical specifications of a Content Management System which is the database and
framework of a website. However, website development is much more involved than creating a
database and structure. If you want Weld County residents to visit and interact with your new
site, citizen engagement is of utmost importance.
granicus.com
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Lastly, the scoring sheet showing final results sent by your IT department looked in error in regard
to the scoring numbers. Suffice to say, we are quite confused by Weld County's decision. We
would respectfully ask that a review be done by the county commissioners into this decision.
Regards,
Steve Laner
1999 Broadway, Suite 3600
Denver, CO 80202
Regional Sales Manager - Digital Services
O: 720-902-6285 M: 303.589.7969 I E: steve.laner@granicus.com
granicus.com page 2
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