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HomeMy WebLinkAbout20203809.tiffnArracet- tara MEMORANDUM TO: Esther Gesick, Clerk to the Board Dec 10, 2020 FROM: Ryan Rose, Chief Information Officer SUBJECT: Business Imaging Systems, Inc SOW Business Imaging Systems, Inc. provides software to Weld County. The software is used by the Sheriff's Office to manage the concealed carry permits. The attached agreement between the Board Of County Commissioners and Business Imaging Systems, Inc is to engage their assistance in the implementation of the upgrade of the Grooper software. The cost for this request is $66,000.00 and was budgeted as a 2021 project and was reviewed by Legal. We ask that the BOCC approve the agreement as submitted. 1 (_neof al I I SW? (DO )021°,9---Yrc) 2020-3809 ria OOO 9 BOARD OF COUNTY COMMISSIONERS PASS -AROUND REVIEW PASS -AROUND TITLE: Business Imaging Systems, Inc. SOW DEPARTMENT: Information Technology DATE: 12/1/2020 PERSON REQUESTING: Ryan Rose, CIO Brief description of the problem/issue: Business Imaging Systems, Inc. provides software and services to Weld County. The software is used by the Sherriffs Office to manage the concealed carry permits. This agreement is to engage Business Imaging Systems, Inc. to assist with upgrading the application. What options exist for the Board? (Include consequences, impacts, costs, etc. of options): The Board has the option to proceed forward with this agreement or to not grant it. Recommendation: This vendor specializes in this software and its support. The cost for this request is $66,000.00. The project was budgeted for the 2021 budget cycle and the contract has been reviewed by Legal. A rove Recommendation Mike Freeman, Chair Scott K. James Barbara Kirkmeyer Steve Moreno, Pro -Tern Kevin D. Ross Schedule t Work Session Other/Comments; °T -10oZEU 1150 O Street, Greeley, CO 80631 ghIc s@ reldgovbcom by Logan Hill Ihill@bisok.com 405.418.7453 Weld County Information Services - Grooper upgrade GO' NT E NT The History .3 Current State 4 The Need 4 The Solution & Implementation 4e..5 Future State 5 The Timeline 5 Compensation 6 Acceptance 7 Weld County Information Services Grooper upgrade THE HISTORY Weld County Information Services began utilizing BIS's services in 2013. o Weld County engaged BIS to convert multiple documents to digital images on several occasions. 502,040 images converted from 2013-2016 o Weld County entrusted BIS to maintain their ApplicationXtender and DiskXtender environments. ■ AX v7.0 • Workflow Manager -Forms Workflow Manager- Server • Workflow Manager- 10 CC users • AX Server —16 CC users ® 16 Pegasus ScanFix Proindex Full Text User Proindex Full Text Server 3 Image Capture Server a [Room O 10 users 10 Eroom clients • Server MSSQL for AX DX • Windows File System Manager Windows 2TB CP Windows File System Manager Server • Weld County made the decision to deploy Grooper in 2017. o Grooper was deployed in the Sheriff's office and Department of Motor Vehicles a Grooper v2.6 • Custom Scripts were built to specify Grooper's separation capabilities. o AX was upgraded to 8.1 during the Grooper Installation • Weld County was upgraded to the new Grooper model in 2018 o Weld County upgraded to the new Grooper license model and continued support. The upgrade to v2.7 was not performed due to custom VB Scripts that were a part of the process. • Weld County cancelled their AX Maintenance in 2018 and performed their own AX environment upgrade in 2020. o AX v8.1 upgraded to v16.6 o SQL license upgraded to MSSQL2016 o AX Test Environment Server upgrade to Windows 2016 o AX Production Environment Server upgrade to Windows 2016 o SQL Server Upgraded to Windows 2016 o BIS deployed Purger in both Test and Production Environments IS Weld County Information Services — Grooper upgrade CURRENT STATE Grooper o Windows 2012 Server Grooper v2.6 Test Environment o Windows 2012 Server Grooper v2.6 Production a Custom VB Scripts (Table Exporter) o Not Compatible with v2.7 or v2.72 o License 500k Page Volume (Shared between Production and Test) o Training e 1 Employee is trained on older version of platform. a ApplicationXtender- (Components and licensing unknown) o Windows 2016 Server AX Test Environment (Not under maintenance by BIS) AX Purger Test (Under Maintenance with BIS) o Windows 2016 Server AX Production Environment (Not under maintenance by BIS) a AX Purger Production (Under Maintenance with BIS) • SQL o Windows 2016 Server MSSQL 2016 THE NEED Grooper o Software RI Upgrade Grooper v2.6 (End of Support Life on November 2nd, 2020) • Custom VB Scripts included in v2.9 native function. THE SOLUTION & IMPLEMENTATION • Grooper o Clone Current Grooper v2.6 configuration into BIS environment o Preform the upgrade to Grooper v2.9 in BIS environment to ensure successful completion while minimizing down time o Implement Grooper v2.9 into Weld County's Test & Production environment Ensure existing Grooper Applications Sheriff's Office and Department of Motor Vehicles are functioning correctly in the Grooper v2.9. Weld County Information Services - Grooper upgrade FUTURE STATE a Grooper o Windows 2012 Server or newer Grooper v2.9 Test Environment o Windows 2012 Server or newer Grooper v2.9 Production Environment Fully Supported Version Built in Table extractor a Scalability a ApplicationXtender o Windows 2016 Server AX Test Environment AX Purger Test o Windows 2016 Server AX Production Environment * AX Purger Production SQL o Windows 2016 Server MSSQL 2016 THE TIMELINE The expected timeline for this engagement is estimated at 6 weeks and will begin approximately 30 days after an agreement is met and after a signed proposal or PO has been received. COMPENSATION The table below provides project pricing for the services included in the scope of this PROPOSAL. The proposal pricing is based on project. If it becomes apparent during the project that additional costs may be incurred, BIS will prepare a Change Request and present it to the Client for approval. Service fees and expenses shall be calculated for each delivery and will be invoiced upon delivery. Payment shall be due thirty (30) days from the date of invoice. Billing will be submitted weekly. Clients who choose to pay invoices by credit card will be charged a non-refundable convenience fee of 4.00% per transaction. (Note: the 4.00% rate is subject to change.) This proposal expires on January 31st, 2021. The general terms and conditions for this proposal are outlined in the BIS Master Services Agreement, which is incorporated herein by reference. Invoicing for professional services, records services and software subscriptions will occur weekly. Travel expenses will be billed as incurred. If significant delays are encountered during the project outside the control of BIS, a re -engagement fee of $2,500.00 will be charged and paid prior to BIS reengaging in the project. Payment will be due ten (10) days from the date of invoicing. By signing below, Customer agrees to purchase, and BIS agrees to provide, the services and product outlined in this quote. This quote is valid for 30 days from the date prepared. *All applicable sales taxes will be added to the invoice. All third - party vendor cancellation fees and terms are non-negotiable. Weld County Inforra#Tition Services e Grooper upgrade BIS strives to not disclose any client information to third parties without the implicit or explicit consent of the individual. BIS has implemented physical, administrative and technical controls for the purpose of protecting client information against unauthorized access. Additionally, the clients who store information that may contain their clients' personal information in the BIS facility do so with the understanding that BIS strives to protect that information with the same physical, administrative and technical controls. Ongoing monitoring of compliance with privacy policies and procedures is enforced to address any privacy related complaints and disputes. Item # 1 The parties agree to the terms of this Proposal. BIS Item Professional Services (6 Weekes) Total QTY Total By. AA/ M4toeJz Client By: Printed: JW Matlock Printed: Title: Client Relations Representative Title: Date: December 14, 2020 Date: $66,000.00 $66,000.00 Mike Freeman Chair, Board of Weld County Commissioners nVtal� 91)7n Contract Form Est Entity Name* 3USINESS IMAGING SYSTEMS INC Contract Name* BIS SOW FOR GROOPER UPGRADE Contract Status CTB REVIEW Contract Description* GROOPER UPGRADE SOW Contract Description 2 Contract Type* STATEMENT OF WORK Amount $66,000.00 Renewable* NO Automatic Renewal Grant PGA Entity ID* @00033097 Department INFORMATION TECHNOLOGY-GIS Department Email CM - I n formationTe ch no'I ogyGI S@ weldgov.corT Department Head Email CM - I nformatioriTechnologyGlS- DeptHead@weIdgou.com County Attorney GENERAL COUNTY ATTORNEY EMAIL County Attorney Entail CM- COUNTYA I I ORNEY@WELDG OV.COM If this is a renewal enter previous Contract ID If this is part of a MSA enter MSA Contract ID ❑ New Entity? Contract ID 4322 Contract Lead MTRUSLOW Contract Lead Email rntruslow@co.weld.co.US Requested SOCC Agenda Date* 12/21,!2020 Parent Contract ID Requires Board Approval 4S. Department Project # Due Date 12/17/2020 Will a work session with BOCC be required? NO Does Contract require Purchasing Dept. to be included? NO Note: the Previous Contract Number and Master Services Agreement Number should be left blank if those contracts are not in OnBase Contract Dates Effective Date 12/21/2020 Review Date 05, 3C 2='21 Renewal Date Termination Notice Period Contact Information Contact Info Contact Name Purchasing Purchasing Approver CONSENT Approval Process. Department Head RYAN ROSE OH Approved Date 12/17/2020 Final Approval ROCC Approved BOCC Signed Date BQCC Agenda Date 12/21/2020 Originator MTRUSLOW Contact Type Committed Delivery Date Contact Email Finance Approver CONSENT Expiration Date* 06/30/2021 Contact Phone 1 Purchasing Approved Date 12/17/2020 Finance Approved Date 12/17/2020 Tyler Ref # AG 122120 Legal Counsel CONSENT Contact Phone 2 Legal Counsel Approved Date 12:17/2020 Hello