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HomeMy WebLinkAbout20203039.tiffRESOLUTION RE: APPROVE REVISIONS TO SECTION 7.000 RESTRICTED AREA ACCESS IN CHILD SUPPORT OF THE DEPARTMENT OF HUMAN SERVICES POLICIES AND GUIDELINES MANUAL WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS, the Board has been presented with revisions to Section 7.000 Restricted Area Access in Child Support of the Department of Human Services Policies and Guidelines Manual, and WHEREAS, after review, the Board deems it advisable to approve said revisions, copies of which are attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, that the revisions to Section 7.000 Restricted Area Access in Child Support of the Department of Human Services Policies and Guidelines Manual, be, and hereby are, approved. The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 7th day of October, A.D., 2020. BOARD OF COUNTY COMMISSIONERS WELD COUNTY, COLORADO ATTEST: ditAtiv EXCUSED Mike Freeman, Chair Weld County Clerk to the Board StevMoreno, Pro-Tem ounty Attorney Date of signature: 1011b (20 Cc : - S t, CA (Km/ow) to/t6/A0 2020-3039 HR0092 PRIVILEGED AND CONFIDENTIAL, MEMORANDUM DATE: September 29, 2020 TO: Board of County Commissioners — Pass -Around FR: Jamie Ulrich, Director, Human Services RE: Revisions to the Department's Policies Manual — 7.1.20. — Restricted Area Access in Child Support Please review and indicate if you would like a work session prior to placing this item on the Board's agenda. Request Board Approval of the Department's Revisions to the Department's Policies Manual — Child Support. The following policy (attached) has been revised by involved Department staff and was reviewed and approved by Legal (Gabe Kalousek). • 7.1.20. Restricted Area Access in Child Support (REVISION) This policy has been revised as follows: • Clarification of the Volume 6 rules • Occupants of the area have changed to exclude AAA • Minor rewording, with the same content I do not recommend a Work Session. I recommend approval of these revisions to policy. Mike Freeman, Chair Scott James Barbara Kirkmeyer Steve Moreno, Pro-Tem Kevin Ross Approve Recommendation Work Session Schedule Other/Comments: 2020-3039 Pass -Around Memorandum; September 29, 2020 — Not in CMS Page 1 a lc 7 t-•Roo92 Department of Y uar Services Procedures Restricted —A -c- hidrapp-o-rtRESTRICTED AREA ACCESS IN CIVIL SUPP L n fro uctiou Precaution must be taken to prevent unauthorized access to restricted areas that contain federal tax information (FTI), child support personally identifiable information (Cs PII), and Federal Parent Locator Service (FPLS) information. The implementation of a restricted area visitor access log and an authorized access list must be met per Colorado State Department of Human Services (CDHS) Volume 6 rules and Policy and Procedures Manual. Bo Authorized Access Lists l . -) To ease the entry to the child support restricted area by Department of Human Services non -child support employees, County building and maintenance staff, Area Agency on Aging Division bea+'d an- c-o-mmittee members, Department Security Guards, and the like who have a frequent and continuing need for visiting, but who are not assigned to the area, Authorized Access Lists will be maintained. 2. Caution must still be taken to ensure that inadvertent or incidental viewing of confidential information is prevented from occurring by those not authorized to view it. 3. O -The Authorized Access List (AAL) for human services department employees will be rr. taken from the DHS Communication Tool, Employee Details located on the Intranet. 4. .' The Authorized Access List (AAL) for county building and maintenance employees will be secured from the Director of Weld County Department of Building and Grounds on an annual asis. 5. @ The Authorized Access List (AAL) for Area Agency -on racy Divisi-o • . . . s b to on an annual asis. 50 The Authorized Access List (AAL) for Department Security Guards will be secured from the Organizational Integrity Division Head on an annual basis. a Visitor Log A visitor is defined as a person not employed by Child Support Services or on an Authorized Access List (AAL) entering the Child Support designated work area where FTI, CS PII, or FPLS information exists. 1. A --Restricted area visitor logs will be maintained at the entrance points to the restricted child support areas. 2. All visitors entering the restricted area will be accompanied by a Department employee who will ensure appropriate log in of a visitor. 3. The log will capture the following information with respect to the visitor: a. a. Name of the visitor. b. €)a The organization the visitor represents. c. c. The signature of the visitor. Revised August 2020 e :art eflt o uman Services Procedures d. 4. The form of identification presented by the visitor (e.g. driver's license, government ID) in instances where they do not have personal knowledge of the visitor. A staff member must validate the visitor's identity by examining the form of ID and recording on the log the type or ID validated. Date of visit. `. Time of visit and departure time. g. Purpose of the visit. h. h. Name and organization/department of person visited (e.g. John Jones, establishment technician). f. 4. The log will be closed out at month's end and reviewed by child support management to ensure completeness and compliance to this policy. The visitor access log will be maintained for a minimum of five (5) years. It may be retained in an electronic format. (Guideline of 12 2 Revised August 2020 1 2016) Department of Human Services Policies CHAPTER 7 — Child Support ARTICLE 1 — General Provisions Sec. 7.1.20. — Restricted Area Access in Child Support A. Introduction Precaution must be taken to prevent unauthorized access to restricted areas that contain federal tax information (FTI), child support personally identifiable information (CS PII), and Federal Parent Locator Service (FPLS) information. The implementation of a restricted area visitor access log and an authorized access list must be met per Colorado State Department of Human Services (CDHS) Volume 6 rules and Policy and Procedures Manual. B. Authorized Access Lists 1. To ease the entry to the child support restricted area by Department of Human Services non -child support employees, County building and maintenance staff, Department Security Guards, and the like who have a frequent and continuing need for visiting, but who are not assigned to the area, Authorized Access Lists will be maintained. 2. Caution must still be taken to ensure that inadvertent or incidental viewing of confidential information is prevented from occurring by those not authorized to view it. 3. The Authorized Access List (AAL) for human services department employees will be taken from the DHS Communication Tool, Employee Details located on the intranet. 4. The Authorized Access List (AAL) for county building and maintenance employees will be secured from the Director of Weld County Department of Building and Grounds on an annual basis. 5. The Authorized Access List (AAL) for Department Security Guards will be secured from the Organizational Integrity Division Head on an annual basis. C. Visitor Log A visitor is defined as a person not employed by Child Support Services or on an Authorized Access List (AAL) entering the Child Support designated work area where FTI, CS PII, or FPLS information exists. 1. Restricted area visitor logs will be maintained at the entrance points to the restricted child support areas. 2. All visitors entering the restricted area will be accompanied by a Department employee who will ensure appropriate log in of a visitor. 3. The log will capture the following information with respect to the visitor: a) Name of the visitor. b) The organization the visitor represents. c) The signature of the visitor. Revised September 2020 Department of Human Services Policies e) f) g) d) The form of identification presented by the visitor (e.g. driver's license, government ID) in instances where they do not have personal knowledge of the visitor. A staff member must validate the visitor's identity by examining the form of ID and recording on the log the type or ID validated. Date of visit. Time of visit and departure time. Purpose of the visit. h) Name and organization/department of person visited (e.g. John Jones, establishment technician). 4. The log will be closed out at month's end and reviewed by child support management to ensure completeness and compliance to this policy. The visitor access log will be maintained for a minimum of five (5) years. It may be retained in an electronic format. Revised September 2020 Hello