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Home My WebLink About20202281.tiffMINUTES WELD COUNTY COUNCIL June 15, 2020 The Weld County Council met in regular session in full conformity with the Weld County Home Rule Charter at 6:28 p.m., Monday, June 15, 2020, at the Weld County Administration Building, 1150 0 Street, Greeley, CO. ROLL CALL: The meeting was called to order by President Tonya L. Van Beber. Councilmembers Nancy Teksten and James Welch were present, constituting a quorum of members. Councilmembers Gene Stifle and Brett Abernathy had excused absences. Also present was Council Secretary Linda Kane. APPROVAL OF AGENDA : Councilmember Van Beber made a motion to approve the agenda. APPROVAL OF DOCUMENTATION: Approval of May 18, 2020, Minutes Councilmember Welch made a motion to approve the May minutes, seconded by Councilmember Teksten, and the motion carried. REVIEW PROGRAM: Ryan Rose, Department of IT Mr. Rose expressed thoughts and prayers for Councilmember Abernathy who has been in the hospital after suffering an accident in which he received serious burns to much of his body. Mr. Rose also recognized his staff for their Herculean efforts during the Covid pandemic. He said typically about 20-40 employees work from home and at the peak of Covid more than 550 staff were working from home. Thai required much unanticipated work from the IT department. His department deployed 69 virtual desktops and installed 319 virtual county telephones. They purchased an additional 85 licenses for Skype for business. IT also provided online security training to all county staff to assist with best practices on protecting data while working remotely. He said currently about 200-250 employees work remotely, a lot from the Department of Human Services. Some lessons learned included: training of users on remote access protocol and technology is critical; continue to ensure technical infrastructure can support remote access; and the mental health of the team. Councilmember Welch asked about measuring productivity while employees worked from home. Mr. Rose said productivity went up in IT and other departments and it might be a new normal to have blended schedules. Councilmember Teksten asked atcut increased hacking issues. Mr. Rose said some issues related to Covid popped up. Councilmember Van Beber asked where data is stored. Mr. Rose said there are three main data centers in three different locations and information is backed up so there are five copies of county information at any given time. See Mr. Rose's presentation in Addendum 1. Cot-M.unlco,(To "S 07/27/20 2020-2281 PUBLIC COMMENT: Jenna Leian, of Greeley, had questions about Covid rates at JBS. Councilmember Van Beber said she contacted a couple county departments to see if there are specific programs in place for JBS employees. She said she would report her findings at the July meeting. NEW BUSINESS: Coordinator Reports/Councilman Reports Councilmember Van Beber said she received an email about Dr. Mark Wallace being pushed out of his role as Director of the county health department by the Board of County Commissioners. She responded to the email that was not the case and if he had concerns, he could contact the Colorado Independent Ethics Commission. Bills Councilmember Teksten made a motion to approve bills, it was seconded by Councilmember Welch and carried. The bills were paid as follows: o Weld County Phone Bill for May $25.00 o 1st quarter RTTP publication in Tribune $58.90 Update on Councilman Abernathy Councilmember Van Beber reported that Councilmember Abernathy was tracking with his eyes and his wife believed he can hear her. She said family was hopeful he would wake up from his coma soon. Update on Review Programs In light of Councilmember Abernathy's absence, other councilmembers will take over his duties to invite department leaders to provide a review program at Council meetings. See addendum 2. ADJOURNMENT: By acclamation, the meeting was adjourned at 7:48 p.m. Council Secretary, Linda Kane 0 Council P,fiesident, Tonya L. Van Beber WELD COUNTY INFORMATION TECHNOLOGY COYID1 9 RESPONSE OVERVIEW High-level timeline of COVID-19 events Information Technology response overview DEMO I Current status of operations • Lessons learned • esti ns/Com eats? j :�a March 202 Vlb 19 begins to €mpact'W ld bounty staff and.citiz n BOCC. acted swiftly and activated the Continuity of Government team ft pandemic dens conducted interview's with all department heads and elected officials about ne nttfied and the process of providing the equipment and services was initiated mobile devices, and other peripherals (monitors, printers, etc.) and software ° Policies and procedures reviewed for Telework agreements, equipment loaner agreements, IT Remote Working Tooikit, Centralized Intranet sate dedicated to COVI0-19 for one location of inforrntition fo• r Weil Coa Departmentstriagede ClC: -- Thisocus on lot ioi ve to manage the communications and • Most 1T staff worked 50-65'hew s per weer fas the inonth of March rand ;part of April. Approximately 1 /3 of the IT staff never teleworked due to the nature of the work fse`sna caerformecl • Typical telework 20-40 Weld County staff per clay / Peak of CQVID-19 pandemic — 550+ Weld County staff per day • Goal was to meet all requests from county department heads and elected officials so that normal business operations could continue without significant interruptions to the citizens of Weld County oaner Equipmen'gre menu + 6 agreements revie ® .Desktop, primarily monitors, keyboards; mice, printers, etc. sella�lar C� vices a devices deployed .�Cel! �ahories a ° Allows the ability to create virtual me etings for Enable Microsoft UneDrive to tnc`rease corm Anywhere, anytime access, from any device. video, chat, voice, screen sharing, etc.) ations and collaboration between staff and external contacts. Provided online IT security training to all county staff to assist with industry 'best -practices" on protecting data while working remotely nt,ranet site dedicated` to C For staffthat do not have a county -owned computing device, or for access without using a VPN session County bandwidth increase • Centurylink provided cs fre4 bandwidth assisted us with,% e county to accommodate the increase in remote access: This additional arov.d ai ffice-like'' workenvironment for all remote workers • Increase number of inbound/outbound voice trunks • Increased calling capabilities from 150 to 300 simultaneous calls to ensure citizens can access county resources • Utilized streaming technology for additional needs: County Council, Oil and Gas Energy, Land use hearings • . County -wide Return to Work Plan: • : iced, Yellow, Green status (Almost all Pep± nts ore tat Greeh) Approximately 200-250 teleworkers daily (this could be somewhat of. one n nrrrr a IT Staff Rotation Schedule Really Works Well — 50% • Friday 3 Continue to work with departments and offices with technical resources; We are now operational and no longer in triage mQd`e. eport to the BOCC this mq transitioning to operational state and is providing a mid -action Reviewing CARES Act for potential` reimbursable expenses related to IT response to COVID-19 • Website analytics '32t':EYM - VS S a?e: a •rsh•. $ Po se'1ieVis 2,7000 Path lapel pays. Page Pad, Mewl 6, 2020 - Jun 1 4. 2020 (1 Meek R1omh 6 .,"(7 ,✓iJ ., 412 k e 4oae4 ( e 2.• .;= ' lei.' 4, Unique Pagetiewa Avg. Time Bwarce Rate Page 356.,458 297,624 00:01:51 56.0496 49.4290 9¢'5,30 93) ow, 1V'Jnau 19(11111% ....r k'9(7 Nave •,n',.s'.;h•.. ' 1L5'.440 418"6%L, 5.11.:C.11 ao ao.. i fca •a,1rn.901si 261,105 E:a.>5,;. 315,9.7 r •: ,, . 00 02 14 59.6% 54.21% 31396 .R r,..1 27.215 +, 0090.55 32.31% 33.13% • *:<ma:,cy M5_melau•erne 16,517 ,4.E:r.-: 13,305 .1 e-''.. 00.90:35 39.87% 15.74% 1707.3' 11,505 111.7371 9.555 00:01.34 7950% 37.91% 1s4r,"es• 8,491 c, WAN 7.250 0001:33 61 55% 41 599, `. 8,072 t9 se• -1 7,772 ::, y.. 00:52:05 88.54% 4815% AR users- + 04;1 SexrNM raex ema vs s„er,an oa 40 IX* 26370 .em127+6 j 1r„igs Payrrk.e A9. Time on Bombe rte. 1,913,654 1,578,547 00:01.42 53.£32% 47. n07n4 101)072 ,. c+,l.moon,,, .>Rk:: - 0477, ,t17:,654) (,(73(7$47', 707.1; ' Id,UBrtruarttcl 1,345,578 rnl.rs; 1,105.790 .7, c)7,... 010:12:75 58 43% .. / • 195,191 na2gz7 16.5,5721•0aon7 0090:56 39.04% ier7870(7 cy_B!. ts_msal;0avt .t 119,658 74.2061 92,380 156=,.. 00:00:33 43.57% 66,510 ra an) 52,1+9 „., 00:01:45 '7018% 37 -- +r9ewsroam1 46,333 loan',, 90,352 00.01:30 7597% 412 ;servics$, 43,454 1777^1 37,130 r„y.., 0001 31 61 114 42 7. 72 lgovenlnert7 13,380 (0.7067 11,233 to”.1 00:01:23 76.59% •. HEALTH DEPARTMENT PAGE alt, s uA6F adTt-I LAVA. 1- /depark 054`51' PAge L_1/El'c ,nie2`:?tLanCk_en.drlM rt455 / 5% Ail Users I i'eq rl,r/ Friesama = 00. 5_ .t.a ngt+c • 08,982482,5 l 700 4.800 ;a7g _v X14,355 Oww<% 4a,' 20 Magda ocdr, t,athl,P! 3 P e;= .^,titer Seecndarrdingrida - 051 5ss 5414,3: Page path ledd Pageaieng May 1 4. 2020 - Jun 14, 2020 .. MON. Ang.legon an an.ntec ed. lefeetemes P>P 154 66,343 T7 9013 5,d, ,, 1.5,.523 e: . 9,465 00, ?..rd 7,721 0%;d5,, 4,762 CI "^e7 4,115 , 1,905 1,720 13 906 r, ; 764 • •.,- ''SST L ; 4$i os 00:01:45 z..,.,.,. 52_26% 2134 oa$r 46 0551 5,,1 008414 72.97% 68,73% 90:00-1-0 25,68% N„75% f 00.0104 37,45% 36,8.6% i 0002:13 85.42E 58,80% 1 00.01.'21 43.41% 33,69% 00'0124 64.6-1% 47.21% h7,b2% 6165% Elk 65910 PATH 1.,EvrC "00epartnle„}si.. £uso PATH 16551, e /41@21111-3r9H erei5t'ASmed4J + Add Segment E•darer r„ge„ewa r VS • Pa95dlews T.:(K-6 egg," 5110, 055555,55 7594nttaiVei3 Page 1554-' Pat. pad Wad 9 1. ci tatStrgrtrulo mtvlit9 1. El1 n096 rartoony4a'io.st Jeff 1, 2020 - Jun 14, 2020 4 lh'V-Pss.05me 05,V4am00.5,2 #.e FsOp 'ZERO 450,703 370,329 00:01:52 55.87% 52.04% .322d 192,386 C".rn3; 149,595 ,a 46,1 00:01.40 54,47% 40.21% 757,679 (3.asu.d 129,441 00'0254 70.80% 64.04%: 58,526 (17.;51; 46,773 ':':?:":+ 00:09350 ?$86% 3146%, , 24,405 113.5%; 00102'11 6411% 57.68% 13,162 (246=; 11.536 000127 6,481 f, wt.) 5,299 d 0.1 . 00:41:2.0 24 4a .y1' Add •., +su.682% 62 352 46,36%' 54.33% 43.62% Make sure all users who are members of .the COG have a laptop as their primary computing device Licensing of certain types of software for all county users, • OneDrive, Jobber, Skype (creating of meetings) Continue to ensure technical infrastructure can support remote access (Very fortunate to have the support of the BOCC with our IT capital plan) Network Internet Service Provider (bandwidth and redundancy, Dashboard data integration and approval process Don't forget about the mental health of the team Communication is the key — not only from ;a technical standpoint, but fr • IT Staff Survey (' u5«s..r 73P1' . n '�''h; ' a a� ; � itln:. r;hV^( : e ' R • •v..•,.•_ i s € i-A)!, itJ?Ft Nrt,t`P ,;Et `q -e •rrs:f .,..I ; _ . ). , amazing job with their response to COVID-19. I could not be more proud of their professionalism and countless hours spent to make sure the citizens of Weld County Weld County Information Technology Organization Chart June 2020 'Sam Penn Deputy Director of information Technology Weld R Chief Inl Carol Gessner Sr. PM/BPA Skyler Whitmore Project Manager/BPA Meloney Kerksiek Project Manager/ BPA Nancy Wonder Project Manager/ BPA Aaron Day Sr. PM/BPA Kevin Jass Manager Client Services Devon Richers Technical Support Analyst Vacant Technical Support Analyst Willy Hagemeister Technical Support Analyst Jennifer Gonzales Technical Support Analyst Vacant Technical Support Intern Lucas Alaniz Technical Support Analyst *Rachel Aswege — Technical Support Analyst Renae Hayes Technical Support Analyst Jerry Travis Technical Support Analyst Mikel Huston Technical Support Analyst Josh Thimgan Director Public Safety IT Tom Morgan Public Safety Analyst Trevor Shulte Public Safety Analyst Nicholas Gregoire Public Safety Analyst Mike Stearns Database Admin Brenda Glover Public Safety Analyst Scott Gallagher PS Database / Application Admin Tro__I y Puchan PS GIS Analyst Bryon Martinez Public Safety Analyst t' Mary Truslow Director Applications and Database Services Jeff Pepin Sr. Database Admin Catherine Budde Sr. Database Admin Connie Austin BI Analyst Brett Wolf BI Analyst Ron Office Teri Rogers Sr. Application Analyst Evan Johnson Sr. Application Analyst Stanley Sadusky Sr. Application Analyst Gary Hicks Application Analyst Jeannine Allen Application Analyst Kevin Anderson Sr. Application Analyst Brian Hayes Application Analyst Monty Payne Sr. Application Analyst Lauretta Bollig Sr. Application Analyst ;ounty BOCC {an Rose rmation Officer is Brinkman I Technician Josh Jenkins Data Privacy and IT Risk Manager Aleksei Churyk Director Technical Operations Nathan Weibel Network Administrator Travis Heid Network Administrator Suresh Peddi IT Architect Charles Simmons Telecom Tech Charles Shober System Administrator Alex Post Network Administrator Ryan Brewer System Administrator John Reece System Administrator Andrew Cody System Administrator Logan Wilson System Administrator 145 Jessica Raymond IT Security Manager Eric Lund IT Security Analyst F Vacant IT Security Intern * Jake Mundt Director GIS and Web Development Charles Vetter GIS Analyst Sam Gould GIS Analyst Ellen Vandervoort GIS Analyst Dan Huerter Sr. GIS Analyst Ripley Casdorph Web Master Michelle Longwell Web Administrator Dave Seabeck Web Administrator Revised 7/14/20 2020 Weld County Council Meeting Dates and Locations All Council Meetings at 6:30 p.m. *This is a tentative list and is subject to change* January 21, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: None Review Program: February 17, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: None Review Program: March 16, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Welch Review Program: Planning April 20, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Teksten Review Program: Public Relations May 18, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Abernathy Review Program: Human Resources June 15, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Van Beber Review Program: IT July 20, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Van Beber Review Program: Oil & Gas August 17, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Teksten Review Program: Public Relations September 21, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Stille Review Program: County Attorney October 19, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Welch Review Program: Coroner November 16, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Teksten Review Program: Human Resourcesp December 21, 2020 Weld County Administration Building, Greeley, CO Meeting Planner: Councilmember Stille Review Program: Board of County Commissioners Hello