HomeMy WebLinkAbout20213087.tiffRESOLUTION
RE: APPROVE CONTRACT AMENDMENT #2 TO SERVE AS SINGLE ENTRY POINT
AGENCY FOR LONG-TERM CARE SERVICES AND AUTHORIZE CHAIR TO SIGN
AND SUBMIT ELECTRONICALLY
WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to
Colorado statute and the Weld County Home Rule Charter, is vested with the authority of
administering the affairs of Weld County, Colorado, and
WHEREAS, the Board has been presented with Contract Amendment #2 to Serve as a
Single Entry Point Agency for the Long -Term Care Services between the County of Weld, State
of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of
the Department of Human Services, Area Agency on Aging, and the Colorado Department of
Health Care Policy and Financing, commencing November 15, 2021, and ending June 30, 2022,
with further terms and conditions being as stated in said contract amendment, and
WHEREAS, after review, the Board deems it advisable to approve said contract
amendment, a copy of which is attached hereto and incorporated herein by reference.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of
Weld County, Colorado, that the Contract Amendment #2 to Serve as a Single Entry Point Agency
for the Long -Term Care Services between the County of Weld, State of Colorado, by and through
the Board of County Commissioners of Weld County, on behalf of the Department of Human
Services, Area Agency on Aging, and the Colorado Department of Health Care Policy and
Financing, be, and hereby is, approved.
BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized
to electronically sign and submit said contract amendment.
The above and foregoing Resolution was, on motion duly made and seconded, adopted
by the following vote on the 3rd day of November, A.D., 2021.
BOARD OF COUNTY COMMISSIONERS
WELD COUNTY, COLORADO
ATTEST: diettA) Jeit0;g1
Weld County Clerk to the Board
BY:
Stever Moreno Chair
Sao . mes, Pro-Te
rry L. Buc
APPXCUSED
ounty Attorney
Date of signature: II /I
Lori S
2021-3087
HR0093
cc: HSD
1210,2,/a.
PRIVILEGED AND CONFIDENTIAL
MEMORANDUM
C,ort7a& I be301
DATE: October 19, 2021
TO: Board of County Commissioners — Pass -Around
FR: Jamie Ulrich, Director, Human Services
RE: Fiscal Year 2021-2022 Single Entry Point (SEP)
Contract Amendment #2
Please review and indicate if you would like a work session prior to placing this item on the
Board's agenda.
Request Board Approval of the Submission of the Department's Fiscal Year 2021-2022
Single Entry Point (SEP) Contract Amendment #2. The Weld County Area Agency on Aging
(AAA), Single Entry Point (SEP), receives funding annually from Health Care Policy and
Finance (HCPF) in order to provide functional assessments and case management to coordinate
services for disabled and older adults in Weld County. These services provide individuals the
opportunity to remain in the community as an alternative to entering an institutional setting such
as a nursing home. This amendment adds reference to training that is due prior to the launch of
the new Care and Case Management (CCM) System and has no rate changes.
The effective date of the amendment will be the date shown on the Signature and Cover Page
through June 30, 2022 and is due to the State by November 3, 2021.
I do not recommend a Work Session. I recommend approval of this amendment and authorize the Chair
to sign via DocuSign.
Perry L. Buck
Mike Freeman
Scott K. James, Pro -Tern
Steve Moreno, Chair
Lori Saine
Approve Schedule
Recommendation Work Session
via-erna
Other/Comments:
Pass -Around Memorandum; October 19, 2021 - CMS 5301
Page 1
2021-3087
Of --66q3
Karla Fird
From:
Sent:
To:
Subj
yes
Lori Saine
Weld County Commissioner, District 3
1150 O Street
PO Box 758
Greeley CO 80632
Phone: 970-400-4205
Fax: 970-336-7233
Email: Isaine@weldgov.com
Website: www.ca.,weld.co.us
In God We Trust
Lori Saine
Tuesday, October 19, 2021 8:44 AM
Karla Ford ffig�'�ctcnlrad
.�..
RE: Please Reply - Pass Around �f
Confidentiality Notice: This electronic transmission and any attached documents or other writings are intended only for
the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise
protected from disclosure. If you have received this communication in error, please immediately notify sender by return
e-mail and destroy the communication. Any disclosure, copying, distribution or the taking of any action concerning the
contents of this communication or any attachments by anyone other than the named recipient is strictly prohibited.
From: Karla Ford <kford@weldgov.com>
Sent: Tuesday, October 19, 2021 7:23 AM
To: Lori Saine <Isaine@weldgov.com>
Subject: Please Reply - Pass Around
Importance: High
Please advise if you approve recommendation. Thank you.
Karla Ford
Office Manager, Board of Weld County Commissioners
1150 O Street, R01 Box 758, Greeley, Colorado 80632
:: 970.336-7204 :: ktord@weidgov.com :: www.weldgov.com
**Please note my working hours are Monday -Thursday 7:OOa.m.-5:OOp.m.**
1
Confidentiality Notice: This electronic transmission and any attached documents or other writings are intended only for the person or entity to which it is addressed
and may contain information that is privileged, confidential or otherwise protected from disclosure. If you have received this communication in error, please
immediately notify sender by return e-mail and destroy the communication. Any disclosure, copying, distribution or the taking of any action concerning the contents of
this communication or any attachments by anyone other than the named recipient is strictly prohibited.
From: Tami Grant <tgrant@weldgov.com>
Sent: Tuesday, October 19, 2021 7:21 AM
To: Karla Ford <kfordCa weldgov.com>
Subject: Pass Around
Good morning Karla!
Attached is a pass around that has an upcoming due date.
Tami Grant
Deputy Director
Weld County Department of Human Services
315 N 11th Avenue, Building A
Greeley, CO 80631
970-400-6754
tgrant@weldgov.com
Confidentiality Notice: This electronic transmission and any attached documents or other writings are intended only for the person
or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure.
If you have received this communication in error, please immediately notify sender by return e-mail and destroy the communication.
Any disclosure, copying, distribution or the taking of any action concerning the contents of this communication or any attachments
by anyone other than the named recipient is strictly prohibited.
2
DocuSign Envelope ID: 1D988D4A-B02B-42A1-A23C-8771788CD2E7
CONTRACT AMENDMENT #2
SIGNATURE AND COVER PAGE
State Agency
Department of Health Care Policy and Financing
Original Contract Number
21-160398
Contractor
Weld County Department of Human Services
Amendment Contract Number
21-160398A2
Current Contract Maximum Amount
No Maximum for any SFY
Contract Performance Beginning Date
November 15, 2021
Current Contract Expiration Date
June 30, 2022
THE PARTIES HERETO HAVE EXECUTED THIS AMENDMENT
Each person signing this Amendment represents and warrants that he or she is duly authorized to execute this Amendment
and to bind the Party authorizing his or her signature.
CONTRACTOR
Weld County Department of Human Services
Steve Moreno, Board of County Commissioners Chair
[—
oocusignea by:
By: c{t�u �Ath t,lnb
Date:
11/3/2021
STATE OF COLORADO
Jared S. Polis, Governor
Department of Health Care Policy and Financing
Kim Bimestefer, Executive Director
,00cusgn.d ny:
BY
11/3/2021
Date:
In accordance with §24-30-202 C.R.S., this Amendment is not valid until signed and dated below by the State Controller or an
authorized delegate.
STATE CONTROLLER
Robert Jaros, CPA, MBA, JD
—DocuSiyned by:
qUi 744.,.4
By: `—BBEOF4C000DC45C..
11/3/2021
Amendment Effective Date:
Contract Amendment# 21-160398A2 Page 1 of 3
a6�i_ 307
1. PARTIES
This Amendment (the "Amendment") to the Original Contract shown on the Signature and Cover
Page for this Amendment (the "Contract") is entered into by and between the Contractor and the
State.
2. TERMINOLOGY
Except as specifically modified by this Amendment, all terms used in this Amendment that are
defined in the Contract shall be construed and interpreted in accordance with the Contract.
3. AMENDMENT EFFECTIVE DATE AND TERM
A. Amendment Effective Date
This Amendment shall not be valid or enforceable until the Amendment Effective Date
shown on the Signature and Cover Page for this Amendment. The State shall not be bound
by any provision of this Amendment before that Amendment Effective Date, and shall have
no obligation to pay Contractor for any Work performed or expense incurred under this
Amendment either before or after of the Amendment term shown in §3.B of this Amendment.
B. Amendment Term
The Parties' respective performances under this Amendment and the changes to the Contract
contained herein shall commence on the Amendment Effective Date shown on the Signature
and Cover Page for this Amendment or July 1, 2021, whichever is later and shall terminate
on the termination of the Contract or June 30, 2022, whichever is earlier.
4. PURPOSE
The purpose of this Contract is for the Contractor to serve as a Single Entry Point (SEP) Agency
within a local area where a current member or potential long-term care client can obtain long-term
care information, screening, assessment of need, and referral to appropriate long-term care program
and case management services for all Coloradoans within their designated Region/District. The
purpose of this Amendment is to add training requirements for the new assessment and support
plan within the Care and Case Management Information Technology System (CCM), add a
requirement for a Continuous Quality Improvement Plan, and to modify the monitoring
requirements for the Contractor.
5. MODIFICATIONS
The Contract and all prior amendments thereto, if any, are modified as follows:
A. Exhibit B-1, STATEMENT OF WORK, is hereby deleted in its entirety and replaced with
Exhibit B-2, attached. All references to Exhibit B-1 shall henceforth be a reference to Exhibit
B-2.
6. LIMITS OF EFFECT AND ORDER OF PRECEDENCE
This Amendment is incorporated by reference into the Contract, and the Contract and all prior
amendments or other modifications to the Contract, if any, remain in full force and effect except
as specifically modified in this Amendment. Except for the Special Provisions contained in the
Contract, in the event of any conflict, inconsistency, variance, or contradiction between the
provisions of this Amendment and any of the provisions of the Contract or any prior modification
to the Contract, the provisions of this Amendment shall in all respects supersede, govern, and
control. The provisions of this Amendment shall only supersede, govern, and control over the
Special Provisions contained in the Contract to the extent that this Amendment specifically
Contract Amendment# 21-160398A2 Page 2 of 3
modifies those Special Provisions.
Contract Amendment# 21-160398A2 Page 3 of 3
EXHIBIT B-2, STATEMENT OF WORK
1. CASE MANAGEMENT OBLIGATIONS
1.1. Contractor's Obligations
1.1.1. The Contractor shall abide by and perform its duties and obligations in conformity with
relevant federal law, all pertinent federal regulations, State law, rules and regulations of the
Department of Health Care Policy and Financing which include, but are not limited to:
1.1.1.1. Colorado Revised Statutes, Title 25.5, Article 6, Sections 104 through and including 107.
1.1.1.2. Colorado Department of Health Care Policy and Financing written communications.
1.1.1.3. The Contractor shall comply with all State Medicaid regulations promulgated by the
Department. These regulations include, but are not limited to:
1.1.1.4. Long Term Care Single Entry Point System - 10 CCR 2505-10, Sections 8.390 through
8.393 et seq.
1.1.1.5. Home and Community Based Services Waiver for Persons with Brain Injury (HCBS-BI)
- 10 CCR 2505-10, Section 8.515.
1.1.1.6. Home and Community Based Services Waiver for Persons who are Elderly, Blind and
Disabled (HCBS-EBD) 10 CCR 2505-10, Sections 8.485 through 8.486.
1.1.1.7. Community Mental Health Supports Waiver (HCBS-CMHS) 10 CCR 2505-10, Section
8.509.
1.1.1.8. Home and Community Based Service Waiver for Persons with Spinal Cord Injury
(HCBS-SCI) 10 CCR 2505-10, Section 8.517.
1.1.1.9. Waiver for Children with a Life Limiting Illness (HCBS-CLLI) 10 CCR 2505-10, Section
8.504.
1.1.1.10.
1.1.1.11.
1.1.1.12.
Long -Term Care 10 CCR 2505-10, Sections 8.400 through 8.409.
Program for All -Inclusive Care for the Elderly (PACE) Section 25.5-5-412, Section 6a -
b., C.R.S.
Recipient Appeals, 10 CCR 2505-10, Section 8.057.
1.1.2. The Contractor shall perform its obligations in conformity with the provisions of Title XIX
of the Social Security Act and other applicable federal and state laws and regulations.
1.1.3. The general Business Functions of the Contractor shall include, but is not limited to, all of
the following:
1.1.3.1. Providing access to its facilities for Clients and Members, service providers and others.
Regular business office hours of operation shall be posted and made available to the
public and accommodations shall be made available for Clients and Members who need
assistance or consultation outside regular business office hours. The Contractor shall
provide emergency contact information to the Department for Key Personnel, when
posted hours of operation do not follow a standard Monday through Friday schedule.
1.1.3.2. The Contractor shall notify and obtain approval from the Department within 10 (ten)
Business Days of the Effective Date in writing if regular business hours do not follow a
standard Monday through Friday schedule, or have planned closures outside of federal,
state or local legal holidays. The Contractor must have documented policies or procedures
Exhibit B-2, SOW Page 1 of 26
that demonstrate to the Department that all required Contract activities and timelines are
being met, client and member needs are being fulfilled, and the schedule does not
negatively impact clients and members. The Contractor shall make the policies and
procedures available to the Department upon request.
1.1.3.3. Overcoming any geographic barriers within the Region/District, including distance from
the agency office to provide timely assessment and case management services to Clients
and Members.
1.1.3.4. Protecting Clients' and Members' rights as they relate to the responsibilities of SEP
agencies as described in this Contract.
1.1.3.5. Providing access to a telephone system and trained staff to ensure timely response to
messages and telephone calls received after hours.
1.1.3.6. Providing access to telecommunication devices and/or interpreters for the hearing and
vocally impaired and access to foreign language interpreters as needed.
1.1.3.7. Following communication standards set by the Department. The application of these
standards includes but is not limited to Memo Series, technical assistance documents,
Provider Bulletins, training documents, and email correspondence.
1.1.3.8. The Contractor shall support the Department's National Core Indicators (NCI) efforts.
1.1.3.9. The Contractor shall support the Department's Equity, Diversity and Inclusion (EDI)
efforts to include participation in a Department led EDI assessment and survey.
1.1.3.10. The Contractor shall consult with the Medical Consultant(s) regarding medical and
diagnostic concerns and long-term home health prior authorizations.
1.1.4. Collaboration with other Care Coordination Entities or Entry Point and Case
Management Agencies
1.1.4.1. The Contractor shall comply with written communication from the Department, provided
by the Department, between the Contractor and community partners and service providers
that outline how the Contractor will work together with these partners to coordinate care
and better serve Department enrollees. As applicable, the communications shall address
partnerships with:
1.1.5. Regional Accountable Entities (RAE)
1.1.5.1. The RAE is responsible for promoting physical and behavioral health. The RAE promotes
the population's health and functioning, coordinates care across disparate providers,
interfaces with LTSS providers, and collaborates social, educational, justice, recreational,
and housing agencies to foster healthy communities and address complex needs that span
multiple agencies and jurisdictions. The RAE manages a network of primary care
physical health providers and behavioral health providers to ensure access to appropriate
care for Medicaid Clients.
1.1.5.2. The Contractor shall support the Department's RAE efforts and ensure collaboration
occurs for all shared Clients and Members.
1.1.5.3. The Contractor shall collaborate with the RAE when a Client or Member needs assistance
in accessing or coordinating the Client's or Member's physical, behavioral, or mental
health needs. This shall include, but is not limited to:
Exhibit B-2, SOW Page 2 of 26
1.1.5.3.1.
1.1.5.3.2.
1.1.5.3.3.
1.1.5.3.4.
1.1.5.3.5.
Coordinating with the RAE for shared Clients or Members who admit to a hospital,
to include, but not limited to, communicating reasons for admission, Client's or
Member's hospital status, and plans for discharge.
Collaborating with the RAE for shared Clients or Members discharging from the
hospital to ensure all support needs are reflected in the Support Plan and the Client or
Member is connected to the necessary services to support a successful discharge.
Sharing of all information necessary for the RAE to assist Clients or Members in
accessing and coordinating physical and behavioral health needs.
The Contractor shall honor Clients' or Members' preferences for case management
and care coordination, when applicable, while ensuring collaboration with the RAE
occurs.
The Contractor shall work with the Department to identify a Key Performance
Indicator (KPI) to measure the effectiveness of coordination between Contractor and
RAE.
1.1.6. Entry Point and Case Management Agencies
1.1.6.1. Community Centered Boards (CCB) are the agencies responsible for determining
eligibility for LTSS programs targeted to Members with intellectual and developmental
disabilities (I/DD). These programs include four (4) HCBS waivers and three (3) State
General Funded programs. In addition to determining eligibility for these programs, the
CCB also manages the waiting list for one (1) HCBS waiver. The CCB may also act as a
Case Management Agency (CMA) and may also provide direct services. A CMA is
responsible for providing case management services to Members enrolled in a HCBS
waiver targeted to Members with I/DD. Case Management includes assessing a
Member's needs, developing a Support Plan, referring for services, and monitoring the
receipt of those services, along with the health and welfare of Members.
1.1.6.2. The Contractor shall collaborate with CCBs and CMAs, this may include, but is not
limited to:
1.1.6.2.1. Coordinating the transfer of Members switching to or from an HCBS waiver targeted
for Members with I/DD or specific to children with disabilities and connecting Clients
or Members to the appropriate CCB or CMA.
1.1.6.2.2. Sharing information necessary for the CCB and/or CMA to assist Clients in accessing
LTSS programs targeted for Clients with I/DD or children with disabilities.
1.1.6.2.3. Coordinating the receipt of LTSS when a Member is enrolled in an HCBS waiver not
targeted for Members with I/DD and a State General Funded program.
1.2. Qualification and Training Requirements
1.2.1. Contractor's personnel, including but not limited to, Case Manager(s) and Case Management
Supervisor(s) shall meet all qualification requirements listed in 10 C.C.R. 2505-10, Sections
8.393.1.L et seq.
1.2.2. The Contractor shall ensure all newly hired case managers meet the qualification
requirements established in 10 C.C.R. 2505-10, Section 8.393.1.L. et seq.
1.2.3. The Contractor shall ensure that all case management staff receive training within one -
hundred twenty (120) calendar days after the staff member's hire date and prior to being
Exhibit B-2, SOW Page 3 of 26
assigned independent case management duties. All other case management staff must receive
a refresher training as required by the Department, Department approved vendor, or the
Contractor. Training must include the following areas:
1.2.3.1. Long Term Services and Supports Eligibility
1.2.3.2. Intake and Referral
1.2.3.3. Department prescribed Level of Care Screening and Assessment
1.2.3.4. Support Plan Development
1.2.3.5. Notices and Appeals
1.2.3.6. Department Information Management Systems Documentation
1.2.3.7. Long Term Home Health (LTHH)
1.2.3.8. Monitoring
1.2.3.9. Applicable Federal and State laws and regulations for LTSS programs
1.2.3.10. Critical Incident Reporting
1.2.3.11. Waiver requirements and services
1.2.3.12. Mandatory reporting
1.2.3.13. Pre -Admission Screening and Resident Review (PASRR)
1.2.3.14. Nursing Facility admissions
1.2.3.15. Disability and Cultural Competency
1.2.3.16. Participant Directed Training
1.2.4. There will be no exemptions to the above list of required trainings as all case managers should
have a basic knowledge of all case management activities regardless of ongoing duties.
1.2.5. The Contractor shall utilize training materials provided by the Department where applicable
related to Section 1.2 of this Exhibit.
1.2.6. The Contractor shall participate in Department trainings. Participation can be at the time of
the presented training or following the training using the materials available on the
Department Website.
1.2.7. Case Management staff hired by the Contractor with a minimum of one-year immediate prior
experience working for a Colorado SEP, may perform case management activities prior to
completion of the training requirements. All outlined training at Section 1.2.3. of this Exhibit
must be completed within one -hundred twenty (120) calendar days after the staff member's
hire date, unless the Contractor can provide documentation that the required training has
occurred.
1.2.8. The Contractor may elect to perform additional training not outlined in the Contract, but
applicable to the Scope of Work. The Contractor may utilize the Department's Case
Management Training Template to identify trainings attended that are not required by the
Department.
1.2.9. The Contractor shall provide the date all case management staff, including new and existing
staff, were hired and the dates of received training in the areas identified in Section 1.2.3,
using the reporting template provided by the Department for review, approval and payment.
Exhibit B-2, SOW Page 4 of 26
1.2.10. Within one year of implementation of the Department prescribed Level of Care Assessment:
1.2.11. Case Managers are required to receive oversight of their performance including their
competency with completing the Level of Care Assessment. Supervisors, lead workers or a
case manager with three years of case management experience shall perform shadow
assessments with one half of the Contractors Case Management staff prior to the end of
Contract Fiscal year to complete the Level of Care Assessment. Documentation on Case
Manager performance shall be maintained by the Contractor and provided to the Department
upon request.
1.2.12. Case Managers are required to meet competency requirements determined by the Department
to perform case management tasks including the correct application of the assessment,
person -centered support plan, and applicable waiver benefits. Case Managers must pass
assigned training competency requirements to independently perform Case Management
activities.
1.2.12.1. DELIVERABLE: Case Management Training
1.2.12.2. DUE: Semi -Annually, trainings held between July 1st and December 31st are due January
15th, and trainings held between January 1St through June 29th are due June 30th or the
Fiscal Year end close date set by the Department.
1.2.13. The Contractor shall maintain supporting documentation demonstrating case managers
attended the required trainings and make the information available to the Department upon
request. Supporting documentation must include the name and description of the training,
date the training was held, case managers in attendance, and trainer sign off showing the case
manager completed the training.
1.2.14. Case Management staff employed by the Contractor shall complete Department prescribed
training prior to the launch of the Department's new Care and Case Management Information
Technology System (CCM), and the new assessment and support plan.
1.2.15. Case managers must meet the competency requirements as outlined in Department training
guidance.
1.2.15.1. DELIVERABLE: Completed Case Management Training on the Care and Case
Management Information Technology System (CCM), assessment and support plan
1.2.15.2. DUE: No later than June 1st
1.3. Complaints and Grievances
1.3.1. The Contractor shall receive, document and track any complaint received by the Contractor
as it relates to the services provided through this Contract to include, but not limited to,
general business functions, administration, and case management functions. Complaints
received outside of the scope of this Contract shall not be included. Documentation shall
consist of a complaint log that includes the date of complaint, name of the complainant, the
nature of the complaint and the date and description of the resolution.
1.3.2. The Contractor shall analyze complaints for trends quarterly and shall submit all complaint -
oriented trends observed since the Effective Date of this Contract and the remedial actions
taken to address them to the Department.
1.3.3. Trend analysis shall include an examination of information including but not limited to:
1.3.3.1. A comparison of complaint types and number of complaints over a period of time.
Exhibit B-2, SOW Page 5 of 26
1.3.3.2. Number of type of complaint against the Contractor, time, location, individual involved,
staff involved, and/or any additional relevant information.
1.3.3.3. An examination of potential reasons for the increase or decrease in complaints by total
number, subcontractor, individual, or staff.
1.3.3.4. An examination of preventative measures that can be implemented to reduce the number
or frequency of future complaints.
1.3.3.5. Implementation of a plan of action or any future actions to take place.
1.3.3.6. An analysis of whether the plan of action and changes made were effective or if additional
changes need to occur.
1.3.4. As part of the complaint process the Contractor shall include, but is not limited to, all of the
following:
1.3.4.1. Document complaints received
1.3.4.2. Address substantiated complaints
1.3.4.3. Respond to complaints received and document actions taken to resolve and/or mitigate
complaints
1.3.4.4. Conduct a quarterly trend analyses of all complaints received for the full period of the
Contract.
1.3.5. The Contractor shall maintain all supporting documentation related to the collection and
follow-up to complaints and make it available to the Department upon request.
1.3.6. If the Contractor received no complaints during the quarter, the Contractor may submit the
Complaint Trends Analysis to the Department identifying no complaints were reported
during the quarter.
1.3.7. If Contractor received less than five (5) complaints during the quarter and cannot establish a
complaint trend, the Contractor may submit the Complaint Trends Analysis to the
Department with the complaint log that includes the date of complaint, name of the
complainant, the nature of the complaint and the date and description of the resolution.
1.3.8. The Contractor shall submit the Complaint Trends Analysis to the Department for review,
approval, and payment.
1.3.8.1. DELIVERABLE: Complaint Trend Analysis
1.3.8.2. DUE: Quarterly, by October 31st, January 31St, April 30th and June 30th of each year or
the Fiscal Year end close date set by the Department
1.4. Continuous Quality Improvement Plan
1.4.1. The Contractor shall provide a Continuous Quality Improvement Plan for the contract period.
The Continuous Quality Improvement Plan shall include, but not be limited to a description
of the following:
1.4.1.1. How the Contractor oversees the work performed by Case Managers as outlined in the
contract to ensure all tasks are being performed.
1.4.1.2. How the Contractor reviews work to determine if the work is being completed in a correct
and high -quality manner.
1.4.1.3. How the Contract identifies and addresses Case Management performance issues.
Exhibit B-2, SOW Page 6 of 26
1.4.2. The Contractor shall submit the Continuous Quality Improvement Plan to the Department for
review, approval, and payment.
1.4.2.1. Deliverable: Continuous Quality Improvement Plan
1.4.2.2. DUE: Annually, June 1St
1.5. Appeals
1.5.1. The Contractor shall represent the Department and defend any adverse action in accordance
with 10 CCR 2505-10, Sections 8.057 et. seq. in all appeals initiated during this Contract.
The Contractor shall coordinate with the Department for any adverse actions necessitating
Department attendance at a hearing.
1.5.2. The Contractor shall represent its actions at Administrative Law Judge hearings when the
Client or Member appeals a denial or adverse action affecting Client's or Member's program
eligibility or receipt of services.
1.5.3. The Contractor shall process appeals in accordance with schedules published by the State of
Colorado Office of Administrative Courts and rules promulgated by the Department.
1.5.4. The Contractor shall develop an Appeals Packet which contains all relevant documentation
to support the Contractor's denial or adverse action.
1.5.5. The Contractor shall develop an Appeals Packet no earlier than twenty (20) Business Days
prior to the date of a scheduled hearing.
1.5.6. The Contractor shall submit exceptions when applicable and include all relevant information.
1.5.7. The Contractor shall cooperate with the Office of the State Attorney General for any case in
which it is involved.
1.5.8. The Contractor shall document all appeals where the Contractor attends any hearing in an
Administrative Law Court.
1.5.9. The Contractor shall make the Appeal Packets available to the Department upon request.
1.5.10. The Contractor shall document all Appeals Creation of the Packet and Attendance at the
Hearing information, no later than the tenth (10t11) day of the month following the month when
the packet or hearing was completed, and follow-up in the Department prescribed system and
maintain detailed documentation. The Department will review internal data reports to verify
the number of Appeal Packets completed and number of Hearings attended for payment
purposes.
1.5.10.1. PERFORMANCE STANDARD: One hundred percent (100%) of Appeal Packets and
Hearings Attended are added to the Department prescribed system monthly by the tenth
(101h) day of the month following the month when the packet or hearing was completed.
1.6. Critical Incident Reporting
1.6.1. The Contractor shall be responsible for entering Critical Incident Reports (CIR) in the
Department prescribed system as soon as possible, but no later than twenty -fours (24) hours
(one business day) following notification.
1.6.2. The Contractor shall ensure all suspected incidents of abuse, neglect, and exploitation are
immediately reported consistent with current statute; Section 19-10-103 C.R.S. Colorado
Children's Code, Section 18-8-115 C.R.S. (Colorado Criminal Code- Duty to Report a
Exhibit B-2, SOW Page 7 of 26
Crime), 18-6.5-108 C.R.S. (Colorado Criminal Code -Wrongs to At -Risk Adults), and Section
26-3.1-102, C.R.S. (Social Services Code -Protective Services).
1.6.3. The Contractor shall document all CIR follow-up information in accordance with Department
direction in the Department prescribed system and maintain detailed documentation. The
Department will review internal data reports of CIRs MANE and Other to verify the number
of CIRs-MANE and CIRs-Other for payment purposes.
1.6.3.1. PERFORMANCE STANDARD: One hundred (100%) percent of CIRs (CIRs-MANE
and CIRs-Other) are added to the Department prescribed system within one (1) Business
day.
1.6.4. Critical Incident Quarterly Follow -Up Completion Performance Standard
1.6.4.1. The Contractor shall ensure all CIRs follow-up is completed and entered into the
Department's prescribed system within the timelines established by the Department
and/or the Department's Quality Improvement Organization.
1.6.4.2. Timelines for follow up are determined by the Department and depend on the type and
severity of the CIR. The following are general timelines assigned to remediation and CIR
follow up.
1.6.4.3. High Priority Follow Up — CIRs which require immediate attention and must be addressed
to ensure the immediate health and safety of a waiver participant must be remediated
within and responded to in the Department prescribed system within twenty-four to forty-
eight (24-48) hours.
1.6.4.4. Medium Priority Follow Up — CIRs which require additional information or follow up to
ensure appropriate actions are taken and there is no immediate risk to the health and safety
of the waiver participant must be completed in the Department prescribed system within
three to four (3-4) Business Days.
1.6.4.5. Low Priority Follow Up — CIRs that have been remediated by CMAs, have addressed
immediate and long-term needs, have implemented services or supports to ensure health
and safety and those that have protocols in place to prevent a recurrence of a similar CIR
but may require an edit to the CIR or additional information entered into the Department
prescribed system. The follow up for CIRs in this category must be completed and entered
within five (5) business days.
1.6.4.6. PERFORMANCE STANDARD: Ninety percent (90%) of all CIRs assigned follow-up
is completed and entered into the Department's prescribed system within the timelines
established by the Department and/or the Department's Quality Improvement
Organization each quarter.
1.7. Corrective Action Plan
1.7.1. When the Department determines that the Contractor is not in compliance with any term of
this Contract, the Contractor, upon written notification by the Department, shall develop a
corrective action plan. Corrective action plans shall include, but not be limited to:
1.7.1.1. A detailed description of actions to be taken including any supporting documentation.
1.7.1.2. A detailed time frame specifying the actions to be taken.
1.7.1.3. Contractor's employee(s) responsible for implementing the actions.
1.7.1.4. The implementation time frames and a date for completion.
Exhibit B-2, SOW Page 8 of 26
1.7.2. The Contractor shall submit the Corrective Action Plan to the Department within ten (10)
Business Days of the receipt of a written request from the Department.
DELIVERABLE: Corrective Action Plan
1.7.2.1.
1.7.2.2.
1.7.3.
DUE: Within ten (10) Business Days of receipt of a written request from the Department
The Contractor shall notify the Department in writing, within three (3) Business Days, if it
will not be able to present the Corrective Action Plan by the due date. The Contractor shall
explain the rationale for the delay and the Department may grant an extension, in writing, of
the deadline for the Contractor's compliance.
1.7.4. Upon receipt of the Contractor's Corrective Action Plan, the Department will accept, modify
or reject the proposed Corrective Action Plan. Modifications and rejections shall be
accompanied by a written explanation.
1.7.4.1. In the event of a rejection of the Contractor's Corrective Action Plan the Contractor shall
re -write a revised Corrective Action Plan and resubmit it along with requested
documentation to the Department for review.
1.7.4.2. DELIVERABLE: Revised Corrective Action Plan
1.7.4.3. DUE: Within five (5) Business Days of the Department's rejection
1.7.5. Upon acceptance by the Department the Contractor shall implement the Corrective Action
Plan.
1.7.6. If corrections are not made by the timeline and/or quality specified by the Department then
funds may be withheld from this Contract. Payments of funds from this Contract will resume
beginning the month that the correction is made and accepted by the Department.
1.7.7. As part of the Corrective Action Plan, supporting documentation demonstrating that
deficiencies have been remediated may be required. The Contractor shall ensure all
supporting documentation is submitted within the timeframes established in the Corrective
Action Plan.
1.7.8. Upon receipt of the Contractor's supporting documentation, the Department will accept,
request modifications, or reject the documentation. Modifications and rejections shall be
accompanied by a written explanation.
1.7.9. In the event of a rejection of the Contractor's supporting documentation to the Corrective
Action Plan, the Contractor shall correct and resubmit the supporting documentation to the
Department for review.
1.7.10. If a Corrective Action Plan or any supporting activities or documentation are required to
correct a deficiency, are not submitted within the requested timeline and/or quality specified
by the Department, funds may be suspended or withheld from this Contract.
1.7.10.1. DELIVERABLE: Revised Supporting Documentation
1.7.10.2. DUE: Within five (5) Business Days of the Department's rejection
1.7.11. If corrections are not made by the timeline and quality specified by the Department then funds
may be withheld from this Contract. Payments of funds from this Contract will resume
beginning the month that the correction is made and accepted by the Department.
2. INTAKE, SCREENING, AND REFERRAL
Exhibit B-2, SOW Page 9 of 26
2.1. The Contractor shall perform all intake, screening and referral functions/activities for the
operation of a SEP agency in accordance with §25.5-6-104, C.R.S. and 10 CCR 2505-10,
Sections 8.393.2.B. et seq., shall include, but not limited to, the following:
2.1.1. Facilitating the Medicaid application process and responding to all referrals of potentially
eligible Clients within two (2) Business Days of receipt of the referral.
2.1.2. Processing information regarding Client Medicaid eligibility within two (2) Business Days
of receipt from the eligibility site.
2.1.3. Ask referring agencies to complete and submit an intake and screening form to initiate the
process.
2.1.4. Providing information and referral to other agencies as needed.
2.1.5. Making initial contact with Clients to include a preliminary screening in the following areas:
2.1.5.1. A Client's need for LTSS.
2.1.5.2. A Client's need for referral to other programs or services.
2.1.5.3. A Client's eligibility for financial and program assistance.
2.1.5.4. The need for a Level of Care Screening and Assessment.
2.1.5.5. Maintain Client records including documentation of the referrals and outcome utilizing
the Department's prescribed system.
2.1.5.6. The Contractor shall ensure documentation includes the Client's need for LTSS and/or
the Client's request for a Level of Care Screening and Assessment, even though the
screening indicates the Client may not be eligible for LTSS.
2.1.5.7. Clients shall be notified at the time of their application for publicly funded LTSS that
they have the right to appeal actions of the SEP agency. The notification shall include the
right to request a fair hearing before an Administrative Law Judge.
2.1.5.8. PERFORMANCE STANDARD: One hundred percent (100%) of Referrals are entered
into the Department prescribed system monthly by the tenth (10th) day of the following
month for the previous month
3. LEVEL OF CARE SCREENING AND ASSESSMENT
3.1. The Contractor shall perform all Initial and Continued Stay Review Level of Care Screening
and Assessments for the operation of a SEP agency in accordance with §25.5-6-104, C.R.S., 10
CCR 2505-10, Section 8.401, and 10 CCR 2505-10, Sections 8.393.2 et seq.
3.1.1. The Contractor shall conduct Initial and Continued Stay Review (CSR) Level of Care
Screening and Assessments for the following LTSS programs:
3.1.1.1. HCBS waivers;
3.1.1.2. Program of All -Inclusive Care for the Elderly (PACE);
3.1.1.3. Nursing Facility;
3.1.1.4. Hospital Back -Up (HBU); and
3.1.1.5. Long Term Home Health.
3.1.2. The Contractor shall conduct an Initial and CSR Level of Care Screening and Assessment in
accordance with the following timelines:
Exhibit B-2, SOW Page 10 of 26
3.1.2.1. Ten (10) Business Days after receiving confirmation that the Medicaid application has
been received by the county Department of Human or Social Services for Clients residing
in the community.
3.1.2.2. Ten (10) Business Days after receiving a referral from a provider for the PACE.
3.1.2.3. Five (5) Business Days after receiving a completed referral from the nursing facility.
3.1.2.4. Five (5) Business Days after receiving a completed approval for the CLLI Waiver.
3.1.2.5. Two (2) Business Days after receiving a completed referral from the hospital.
3.1.3. Initial Level of Care Screening and Assessment shall include the following Assessment Event
Types:
3.1.3.1. Initial Review (IR)
3.1.3.2. Deinstitutionalization (DI)
3.1.3.3. Reverse Deinstitutionalization (RDI)
3.1.4. The Contractor shall conduct a CSR Level of Care Screening and Assessment no earlier than
ninety (90) days prior to and no later than the previous Level of Care Screening and
Assessment end date.
3.1.4.1. CSR Level of Care Screening and Assessment shall include the following Assessment
Event Types:
3.1.4.2. Continued Stay Review
3.1.4.3. Nursing Facility Transfers
3.1.4.4. Unscheduled Review
3.1.4.5. An Unscheduled Review Assessment Event Type shall be utilized when a Level of Care
Screening and Assessment is completed due to a change in the Member functioning and
support needs.
3.1.4.6. In the event the Contractor fails to conduct the CSR Level of Care Screening and
Assessment for a Member enrolled in a HCBS waiver, the Contractor shall be responsible
for reimbursing any providers for services rendered during the gap in eligibility.
3.1.4.7. In the event the Contractor fails to discontinue waiver services for a Member, found
ineligible for a HCBS waiver, the Contractor shall be responsible for reimbursing any
providers for services rendered.
3.1.4.8. The Contractor shall conduct an Initial and CSR Level of Care Screening and Assessment
to include, but not limited to, the following:
3.1.4.9. Verification of Medicaid eligibility or Medicaid application submission.
3.1.4.10. Conduct all Level of Care Screening and Assessments face-to-face with the Client or
Member, at minimum, and in the place where the Client or Member resides.
3.1.4.11. Receipt and Review of the Professional Medical Information Page (PMIP).
3.1.4.12. The Contractor shall verify that a Client or Member needs an institutional level of care
by receiving a PMIP signed by a medical professional and dated no earlier than six (6)
months from the certification start date and no later than ninety (90) days from
the evaluation date of an Initial Level of Care Screening and Assessment; and within
Exhibit B-2, SOW Page 11 of 26
ninety (90) Calendar Days of the certification start date and before the certification end
date for a CSR for all Clients and Members currently receiving services through Hospital
Back -Up Unit (HBU), Nursing Facility (NF) and Program for All -Inclusive Care for the
Elderly (PACE).
3.1.4.13. Review of all supportive information (documentation and interviews) related to the
functional capacity of the Client or Member.
3.1.4.14. Communicating Functional Eligibility status to the appropriate eligibility site.
3.1.4.15. Representing the Department in all appeals relevant to a LTSS program eligibility.
3.1.4.16. Review of HCBS waiver target criteria for applicant, Client or Member participation.
3.1.4.17. Determine Client or Member Functional Eligibility for enrollment in an HCBS waiver,
PACE, LTHH, HBU or NF admission.
3.1.4.18. Provide a notice of action to Clients or Members of all appealable actions related to their
eligibility in a LTSS program.
3.1.4.19. Maintaining Client or Member records including all relevant information utilizing the
Department's prescribed system.
3.1.4.20. Contactor shall document all Initial and CSR Functional Eligibility Assessment
information in the Department prescribed system according to assessment timeline
identified at 10 CCR 2505-10, Sections 8.393.2.C et seq.
3.1.4.21. PERFORMANCE STANDARD: One hundred percent (100%) of Initial Level of Care
Screening and Assessments and Continued Stay Review Level of Care Screening and
Assessments are completed within required timelines at 10 CCR 2505-10, Sections
8.393.2.C et seq. and are entered into the Department prescribed system. Assessments
must be verified by the tenth (10th) day of the month for the previous month.
4. CARE AND CASE MANAGEMENT SYSTEM SOFT -LAUNCH PILOT PARTICIPATION
4.1 The Contractor shall participate in a Soft Launch of the Department's new Care and Case
Management Information Technology System (CCM) and the new assessment and support
plan instruments as requested and determined by the Department.
4.1.1 The Contractor shall participate in the Soft Launch, as determined by the Department.
4.1.2 The activities in the Soft Launch will be completed in place of the ULTC 100.2 and Service
Plan currently completed in the Benefits Utilization System (BUS).
4.1.3 The Soft Launch will include administration of the new assessment and support planning
instruments, which consist of distinct modules in the CCM. The Contractor will administer
the new LOC Screen module; new Needs Assessment, to include either the Basic
Assessment module or the Comprehensive Assessment modules, as determined by the
department; and the new Person -Centered Support Plan Module for initial and
reassessments occurring during the duration of the Soft Launch period. All other case
management activities not specified in this section are required to be completed for each
individual seeking services or member participating in the Soft launch as otherwise required
by the contract or regulations, in the BUS, Bridge, or DDD Web, as applicable.
4.2 All activities specified in this section shall apply only to case managers identified by the
Contractor and approved by the Department to participate in the Soft Launch and the initial or
CSR assessments and support plans administered by them.
Exhibit B-2, SOW Page 12 of 26
4.2.1 The contractor shall assign staff who meet the case manager qualifications set forth in
statutes to, in sufficient numbers to be determined by the Department, to perform all case
management activities of the Soft Launch.
4.3 The identified and approved staff shall participate in training, as required and outlined by the
Department, on the CCM system automation; the new assessment and the support plan
instruments to include, but not limited to, the LOC Screen, Basic and Comprehensive Needs
Assessment modules, and Person -Centered Support Plan module prior to performing a new
assessment and support plan process in the CCM system.
4.3.1 The contractor shall explain and offer the option to members to voluntarily participate as an
early adopter of the new assessment and support plan process on a voluntary basis, at the
time of the CSR and at initial enrollment, as directed by the Department.
4.3.1.1 The Contractor shall complete all coordination and scheduling with volunteer early
adopters for each of the required steps in the soft launch assessment and support plan
process.
4.4 The Contractor shall complete the intake, screening and referral process in the CCM system
for all individuals, as applicable.
4.4.1 The Contractor shall conduct an Initial LOC Screen for all new applicants to all waiver
programs as indicated during the intake, screening and referral process using the new LOC
Screen instrument automated in the CCM system, as directed by the Department.
4.4.2 The Contractor shall schedule and conduct new LOC Screen in accordance with the
timelines in Section 4.4.4 of this Contract.
4.4.3 The Contractor shall conduct a Level of Care Assessment for Continued Stay Reviews for
the following Home and Community Based Services (HCBS) Waivers in the CCM system:
4.4.3.1 Home and Community Based Services Waiver for Person with Brain Injury (HCBS-BI)
4.4.3.2 Home and Community Based Services Waiver for Person who are Elderly, Blind and
Disabled (HCBS-EBD)
4.4.3.3 Community Mental Health Supports Waiver (HCBS-CMHS)
4.4.3.4 Home and Community Based Service for Persons with Spinal Cord Injury (HCBS-SCI)
4.4.3.5 Waiver for Children with Life Limiting Illness (HCBS-CLLI)
4.4.4 The Contractor shall assess and determine eligibility for HCBS waivers based on each
waiver program targeting criteria and assist the client to select the appropriate waiver based
on the eligibility determination.
4.4.5 The Contractor shall manually submit LOC determination, to include the waiver program
selection based on the targeting criteria eligibility determination, to the appropriate county,
using a process as determined by the Department. For initial enrollments, once confirmation
of financial eligibility is determined, if the individual has chosen a waiver program that is
not managed by the Contractor, the Contractor shall coordinate a transfer to the appropriate
case management agency and assure the transfer is reported to the Department and is
completed.
4.4.6 The Contractor shall complete the Introduction to the Assessment module in the CCM
system, offering the option of the Basic Assessment module or Comprehensive Assessment
module, as directed by the Department.
Exhibit B-2, SOW Page 13 of 26
4.4.7 The Contractor shall conduct the appropriate assessment, as directed by the Department,
and the Person -Centered Support Plan module in the CCM system.
4.4.8 The Contractor shall enter PARs and other required information into the Bridge for any of
the early adopter members.
4.4.9 The Contractor shall provide feedback on system automation, system issues and training
materials. The Contractor shall document soft launch related activities and time spent on
these activities as directed by the Department or the Department's designee.
4.4.9.1 DELIVERABLE: Completed Soft Launch Case Management Training on the Care and
Case Management Information Technology System (CCM), assessment and support plan
4.4.9.2 DUE: No later than January 31St
5. ON -GOING HCBS CASE MANAGEMENT
5.1. Case Management Services
5.1.1. Case Management services shall include, but is not limited to:
5.1.1.1. A range of deliberate activities to organize and facilitate the appropriate delivery of Long
Term Services and Supports that support Member health and well-being.
5.1.1.2. The Contractor shall use a Person -Centered Approach to Case Management, which takes
into consideration the preferences and goals of Members and then connects them to the
resources required to address assessed needs, goals, and preferences.
5.1.1.3. The Contractor shall not duplicate Care Coordination provided through the RAEs and
other programs designed for special populations; rather, the Contractor shall work to link
the different Care Coordination activities to promote a holistic approach to a Member's
care.
5.1.1.3.1. The Contractor shall ensure that Case Management:
5.1.1.3.2. Is accessible to Members.
5.1.1.3.3. Is culturally responsive.
5.1.1.3.4. Respects Member preferences.
5.1.1.3.5. Protects Members' Privacy.
5.1.1.3.6. Supports regular communication between service providers, other agencies, and the
Member.
5.1.1.3.7. Reduces duplication and promotes continuity by collaborating with the Member and
the Member's service providers.
5.2. Functional Needs Assessment
5.2.1. The Contractor shall conduct an Initial Level of Care Screening and Assessment and periodic
reassessment, as needed by the Member, to determine the need for any medical, educational,
social or other services.
5.2.2. The Contractor shall conduct a reassessment at minimum annually or when the Member's
condition changes such that a new support need is identified.
5.2.3. The Level of Care Screening and Assessment shall include but is not limited to the following:
Exhibit B-2, SOW Page 14 of 26
5.2.3.1. Initial and annual completion of the Instrumental Activities of Daily Living (IADL)
assessment.
5.2.3.2. Review of the Level of Care Screening and Assessment information.
5.2.3.3. Review of any relevant medical, educational, social, or other services records.
5.2.4. The Contractor shall follow 10 C.C.R. 2505-10, Section 8.393.6 when transferring a Member
from one county to another county or from one SEP Region/District to another
Region/District.
5.2.5. The Contractor shall take action regarding Member Medicaid eligibility within one (1)
Business Day of receipt from the eligibility site.
5.3. Support Planning
5.3.1. The Contractor shall develop Support Plans as part of the operations of a SEP agency in
accordance with §25.5-6-104, C.R.S. and 10 CCR 2505-10, Sections 8.393.2.E. et seq.
5.3.2. The Contractor shall create and maintain a Support Plan for Members in accordance with the
following timelines:
5.3.2.1. Within fifteen (15) Business Days after determination of program eligibility for HCBS
waivers.
5.3.3. The Contractor shall provide necessary information and support to ensure that the Member
directs the process to the maximum extent possible and is able to make informed choices and
decisions and create a Support Plan. This Support Plan shall include, but not be limited to,
the following:
5.3.3.1. Ensure the Support Planning occurs at a time and location convenient to the Member
receiving services;
5.3.3.2. Be led by the individual, family members and/or Member's representative with the case
manager;
5.3.3.3. Includes people chosen by the Member;
5.3.3.4. Addresses the goals, needs and preferences identified by the Member throughout the
planning process;
5.3.3.5. Addresses the needs identified in the Level of Care Screening and Assessment;
5.3.3.6. Offers informed choice to the Member regarding the services and supports they receive
and from whom, as well as the documentation of services needed, including type of
service, specific functions to be performed, duration and frequency of service, type of
provider and services needed that may not be available;
5.3.3.7. Include strategies for solving conflict or disagreement within the process, including clear
conflict -of -interest guidelines for all planning participants;
5.3.3.8. Reflect cultural considerations of the Member and be conducted by providing information
in plain language and in a manner, that is accessible to individuals with disabilities and
persons who are limited English proficient;
5.3.3.9. Formalize the Support Plan, with the informed consent of the member in writing, and
obtain signatures by all individuals and providers responsible for its implementation, in
accordance with program requirements;
Exhibit B-2, SOW Page 15 of 26
5.3.3.10. Contain prior authorization for services, in accordance with program directives, including
cost containment requirements;
5.3.3.11. Include a method for the Member to request updates to the plan as needed;
5.3.3.12. Include an explanation of complaint procedures to the Member;
5.3.3.13. Include an explanation of critical incident procedures to the Member; and
5.3.3.14. Explain the appeals process to the Member.
5.3.3.15. The Contractor shall enter all Support Plan information into the Department's prescribed
system(s).
5.3.4. The SEP Agency shall complete the following portion of the Support Plan for all Members
admitting to a NF, PACE or HBU:
5.3.4.1. Support Plan Information,
5.3.4.2. Medicaid Long Term Care Disclosures,
5.3.4.3. Roles and Responsibilities,
5.3.4.4. Complaint Process,
5.3.4.5. Service and Provider Choice,
5.3.4.6. Statement of Agreement, and
5.3.4.7. Support Plan Participants
5.3.5. The Contractor shall document all Support Plan information into the Department's prescribed
system(s) within the Department's prescribed timelines.
5.3.5.1. PERFORMANCE STANDARD: One hundred percent (100%) of Support Plans are
entered into the Department prescribed systems and verified by the required timeframe.
5.3.5.2. PERFORMANCE STANDARD: One hundred percent (100%) of Support Plans are
finalized in the Department prescribed systems by the required timeframe.
5.4. Referral and Related Activities
5.4.1. The Contractor shall refer Members for HCBS and other services, as identified through the
Level of Care Screening and Assessment and documented in the Support Plan.
5.4.2. The Contractor shall assist Members in the selection of providers for HCBS waiver services
as desired by the Member. The Contractor may use, but is not limited to, the following
methods:
5.4.2.1. Providing a list of qualified provider agencies;
5.4.2.2. Providing the Department's webpage address and information on how to search for a
qualified provider agency;
5.4.2.3. Providing resources for accessing information about provider agency quality, such as
survey information, that is available to the public;
5.4.2.4. Providing information regarding qualified provider agencies based on the Member's
preferences.
5.4.3. Upon the selection of the provider(s) the Contractor shall contact the provider(s) to refer for
services.
Exhibit B-2, SOW Page 16 of 26
5.4.4. Upon acceptance from the provider(s) the Contractor shall develop the Prior Authorization
Request (PAR).
5.4.4.1. The Contractor shall ensure authorized services are connected to a personal goal and/or
identified need.
5.4.4.2. The Contractor shall ensure the scope, frequency, and duration of services authorized
correlate to an assessed need and/or personal goal and are within the limitations set forth
in each of the current federally approved waivers.
5.4.4.3. The Contractor shall ensure the services authorized are not duplicative of another service,
including but not limited to:
5.4.4.4. State plan benefits;
5.4.4.5. Third party resources;
5.4.4.6. Natural supports;
5.4.4.7. Charitable organizations; or
5.4.4.8. Other public assistance programs.
5.4.5. The Contractor shall ensure the Department or its Contractor's approval is received prior to
services beginning for PARs exceeding cost -containment.
5.4.6. Upon final PAR approval, the Contractor shall ensure all providers identified in the Support
Plan receive the approved Prior Authorization (PA) number and necessary information from
the Support Plan to provide services.
5.4.7. The Contractor shall create or revise the PAR no less than annually, when the Member
experiences a change in needs warranting a change in HCBS waiver services and when
required by the Department.
5.4.8. The PAR shall be entered into the Department's prescribed system, no later than five (5)
Business Days from finalization of the Support Plan and provider selection and acceptance.
5.4.8.1. PERFORMANCE STANDARD: One hundred percent (100%) of PARs shall be
entered into the Department's prescribed system by the required timeframe.
5.5. Monitoring
5.5.1. The Contractor shall conduct monitoring for each Member enrolled in an HCBS waiver.
5.5.2. Monitoring shall be conducted in accordance with 10 CCR 2505-10, Section 8.393.2.G.4 and
pursuant to the specific waiver requirements.
5.5.3. Monitoring shall occur at the frequency and in the method identified in the HCBS waiver and
Department regulations for which the Member is enrolled.
5.5.4. At minimum, monitoring includes, but is not limited to the following:
5.5.4.1. Review of the Support Plan.
5.5.4.2. Review of the Member's satisfaction with services.
5.5.4.3. Review of the receipt of services to ensure services are provided in accordance with the
approved Support Plan and Prior Authorization.
5.5.5. The Contractor shall conduct a review of service utilization to ensure each Member is
receiving at least one (1) HCBS waiver service every thirty (30) calendar days and to detect
Exhibit B-2, SOW Page 17 of 26
overutilization and/or underutilization of authorized HCBS waiver services, which may result
in a revision to the Support Plan and Prior Authorization.
5.5.6. The Contractor shall review health and safety concerns;
5.5.7. The Contractor shall conduct a review of any Critical Incidents;
5.5.8. The Contractor shall contact providers, as necessary, but no less than every six (6) months;
5.5.8.1. Referrals to other agencies or services as needed; to include contacting and collaborating
with the RAE when the Monitoring indicates the Member's needs for physical and/or
behavioral health care; and obtaining collateral information as needed.
5.5.9. The Contractor shall obtain collateral information as needed.
5.5.9.1. Results of the Monitoring may lead to the need for the Contractor to revise the Support
Plan and Prior Authorization. When this occurs, the Contractor shall comply with
Department regulations and this Contract.
5.5.9.2. The Contractor shall conduct an In -Person Monitoring visit at least one (1) time during
the Support Plan year.
5.5.9.3. The Contractor shall ensure one required Monitoring visit is conducted in -person with
the Member, in the Member's place of residence.
5.5.9.4. The Department will reimburse the Contractor for up to one (1) additional Virtual or In -
Person Monitoring visit during the Support Plan year. The additional Virtual or In -Person
Monitoring visit shall be determined by the Member's needs and agreed upon by the
Member or at the direction of the Department. The additional Virtual or In -Person
Monitoring may occur, but is not limited to the following:
5.5.9.4.1. Following a Critical Incident;
5.5.9.4.2. Upon change in residential setting or following release from short-term incarceration,
discharge from a hospital, nursing facility, or other institutional setting that did not
require a Level of Care Screening and Assessment;
5.5.9.4.3. Due to a reported change in need that may necessitate a Support Plan revision; As an
outcome of a monthly monitoring contact requiring additional follow up with the
member;
5.5.9.4.4. Following a Member complaint or a request for assistance to resolve an ongoing issue
that presents a health and safety risk;
5.5.9.4.5. For transition planning purposes.
5.5.9.4.5.1. Virtual monitoring is defined as the use of electronic video whereby the member
and the case manager can view one another on screen, in real-time while
speaking/meeting
5.5.9.4.5.2. The additional Virtual or In -Person Monitoring visit may occur in a setting of the
member's choosing.
5.5.9.5. The Contractor shall conduct additional monitoring as needed by the Member and in a
method as needed or as agreed to by the Member.
5.5.9.6. The Contractor shall document all In -Person Monitoring visit activities in the
Department's prescribed system and maintain detailed documentation. The Department
Exhibit B-2, SOW Page 18 of 26
will review internal data reports to verify the number of In -Person Monitoring visit
activities for payment purposes.
5.5.9.7. PERFORMANCE STANDARD: One hundred percent (100%) of In -Person
Monitoring visit activities shall occur at the frequency specified in the HCBS waiver for
which the Member is enrolled.
5.5.9.8. PERFORMANCE STANDARD: One hundred percent (100%) of In -Person
Monitoring visit activities shall be documented in the Department's prescribed system
within the required timeframe.
5.6. Committee Updates
5.6.1. The Contractor shall perform all necessary business functions for the operation of a SEP
Agency as defined in the state statutes and regulations including, but not limited to the
following:
5.6.1.1. Establishing a community advisory committee for the purpose of providing public input
and guidance for SEP Agency operation. The committee shall meet at least twice a year
or more often as necessary.
5.6.1.2. Establishing a Resource Development committee to facilitate the development of local
resources to meet the LTSS needs of Clients and Members who reside within the SEP
Region/District.
5.6.2. At least bi-annually, the Contractor shall provide written Committee Updates to the
Department. Active, on -going participation by key management or administrative staff in
other provider or interest group meetings to discuss Resource Development issues are an
acceptable substitute as long as complete documentation of the discussions and progress
made in developing relevant solutions is incorporated into the committee updates.
5.6.3. The Contractor shall submit the Committee Updates on the Department prescribed template
for the Department's review, approval, and payment
5.6.3.1. DELIVERABLE: Committee Updates
5.6.3.2. DUE: Bi-Annually, for meetings held between July 1st and December 31st, Committee
Updates are due January 15th, and for meetings held between January Pt through June
29th, Committee Updates, are due June 30th of each year or the Fiscal Year end close date
set by the Department
5.7. Certification
5.7.1. The Department or a designee shall review the performance of the Contractor.
5.7.2. Performance monitoring may include a review of log notes, support plans, assessments and
other documentation relevant to the long-term care services provided the Member. The
Contractor shall be notified within thirty (30) days of the outcome of a review that may result
in approval, provisional approval, denial or termination of certification. The Department may
appoint a designee to monitor and/or make certification recommendations.
5.7.3. The Department, in accordance with state statutes and regulations, shall certify the
Contractor. Certification shall be based upon, but not limited to, results of on -site visits,
evaluation results of the quality of service provided, compliance with Program requirements,
service timeliness, performance of administrative functions, costs per Member,
Exhibit B-2, SOW Page 19 of 26
communications with Members, Member monitoring, targeting populations served,
community coordination and outreach and financial accountability.
6. ACCOUNTING
6.1. The Contractor's accounting methods shall conform to the standards of Generally Accepted
Accounting Principles (GAAP), and any updates thereto, throughout the Term of the Contract.
6.2. The Contractor shall establish and maintain internal control systems and standards that apply to
the operation of the organization.
6.3. The Contractor shall assure, all financial documents are filed in a systematic manner to facilitate
audits, all prior years' expenditure documents are maintained for use in the budgeting process
and for audits, and records and source documents are made available to the Department, its
contracted representative, or an independent auditor for inspection, audit, or reproduction.
6.4. The Contractor shall establish any necessary cost accounting systems to identify the application
of funds and record the amounts spent.
6.5. The Contractor shall document all transactions and funding sources and this documentation shall
be available for examination by the Department within ten (10) Business Days of the
Department's request.
6.5.1. DELIVERABLE: Transaction and Funds Documentation
6.5.2. DUE: Within ten (10) Business Days of the Department's Request
7. SUBRECIPIENT STATUS AND REQUIREMENTS
7.1. The Contractor has been determined to be a Subrecipient under 2 CFR Chapter I, Chapter II,
Part 200 et al. Uniform Administrative Requirements, Cost Principles, and Audit Requirements
for Federal Awards; Final Rule (the "Final Rule"), released December 26, 2013 and
subsequently updated, and thus shall be required to follow all requirements and guidance
contained in the Final Rule.
7.2. Single Audits
7.2.1. Under the Final Rule, all Non -Federal Entities, as defined in the Final Rule, expending
$750,000.00 or more from all federal sources (direct or from pass -through entities) must have
a single or program -specific audit conducted for that year in accordance with Subpart F of
the Final Rule.
7.2.2. The Contractor shall notify the State when expected or actual expenditures of federal
assistance from all sources equal or exceed $750,000.00.
7.2.3. If the expected or actual expenditures of federal assistance from all sources do not equal or
exceed $750,000.00 the Contractor shall provide an attestation to the State that they do not
qualify for a Single Audit.
7.2.4. Pursuant to the Final Rule §200.512 (a)(1) the Single Audit must be completed and submitted
to the Department within the earlier of thirty (30) calendar days after receipt of the auditor's
report(s), or nine (9) months after the end of the audit period. If the due date falls on a
Saturday, Sunday, or federal holiday, the reporting package is due the next Business Day.
7.2.4.1. DELIVERABLE: Single Audit
7.2.4.2. DUE: Within the earlier of thirty (30) calendar days after receipt of the auditor's report(s),
or nine (9) months after the end of the audit period
Exhibit B-2, SOW Page 20 of 26
7.2.5. If the Contractor did not receive enough federal funds to require a Single Audit, the
Contractor shall submit an attestation form stating a Single Audit was not required utilizing
the Department's template.
7.2.5.1. DELIVERABLE: Attestation Form
7.2.5.2. DUE: Within the earlier of thirty (30) calendar days after receipt of the auditor's report(s),
or nine (9) months after the end of the audit period
7.2.6. The audit period shall be the Contractor's fiscal year.
8. COMPENSATION AND INVOICING
8.1. Administrative Compensation
8.1.1. The compensation under the Contract shall consist of Fee for Service (FFS) per deliverable
payment and Per Member Per Month (PMPM) reimbursement for ongoing case management
services. The Department shall pay the Contractor at the rates shown in the following table
upon the Department's approval of all deliverables and services:
SEP ADMINISTRATIVE RATE TABLE
DELIVERABLE DESCRIPTION PAYMENT FREQUENCY RATE
Operations Guide Annually — Year 1 of the $7,377.26
Contract
Operations Guide Update and Summary
Complaint Trend Analysis
Critical Incident Reporting
Critical Incident Follow -Up Completion
Performance Standard
Case Management Training
Committee Updates
Appeals — Creation of Packet
Appeals — Attendance at Hearing
Initial Level of Care Screening and
Assessment
Continued Stay Review — Level of Care
Screening and Assessment
Monitoring Visits
Exhibit B-2, SOW Page 21 of 26
Annual — Years 2, 3, 4, and $1,327.01
5 of the Contract
Per Quarterly Deliverable $3,599.28
Per Month Per Enrollment $1.50
Per Quarter $2,289.91
Per Bi-Annual Deliverable $605.39
Per Bi-Annual Deliverable $1,000.11
Per Appeal Packet $496.08
Per Appeal Hearing $281.65
Attended
Payment per Assessment $264.67
Payment per Assessment $183.97
Payment per Monitoring $83.45
Visit
(Up to 2 Visits per Year)
On -Going Case Management PMPM
Tier One (1-700)
On -Going Case Management PMPM
Tier Two (701-2750)
On -Going Case Management PMPM
Tier Three (2751+)
Rural Travel Add -On (Initial, CSR, In -Person
Monitoring, Pilot) for Rural and Frontier
Counties
CCM Pilot — Initial Level of Care Screen
CCM Pilot — Continued Stay Review Level of
Care Screen
CCM Pilot — Initial Basic Needs Assessment
CCM Pilot — Continued Stay Review Basic
Needs Assessment
CCM Pilot — Initial Comprehensive Needs
Assessment
CCM Pilot — Continued Stay Review
Comprehensive Needs Assessment
Completed Soft Launch Training on The Care
and Case Management Information
Technology System (CCM), Assessment and
Support Plan Instruments
Completed Case Managmenet Training on the
Care and Case Management Information
System (CCM), Assessment, and Support Plan
Instrument
Continuous Quality Improvement Plan
Payment per Member per
Month
Payment per Member per
Month
Payment per Member per
Month
Payment per Activity
Per Assessment
Per Assessment
Per Assessment
Per Assessment
Per Assessment
Per Assessment
Upon Training Competion
Upon Training Completion
$89.63
$85.28
$73.37
$34.96
$196.22
$182.55
$247.74
$232.53
$309.68
$295.95
Calculated
Allocation
Calculated
Allocation
Per Plan $472.86
8.1.2. The rates shown above are determined by the approved appropriation from the Colorado
General Assembly. The Department, at its discretion, shall have the option to increase or
decrease these rates as the Department determines necessary based on its approved
appropriation or to correct an administrative error in rate calculations. To exercise this option,
the Department shall provide written notice to Contractor in a form substantially similar to
the Sample Option Letter in original Contract, and any new rates table or exhibit shall be
effective as of the effective date of that notice unless the notice provides for a different date.
8.1.3. The Contractor shall be reimbursed for Administrative Functions and on -going case
management at the frequency and criteria identified in Section 8 of this Exhibit, Invoicing
Exhibit B-2, SOW Page 22 of 26
and Payment Procedures.
9. PAYMENT PROCEDURES
9.1. Operations Guide
9.1.1. The Contractor shall submit the Operations Guide and all required components. The
Contractor shall receive payment for the Operations Guide only after the Department has
received, reviewed, and accepted the Deliverable.
9.2. Operations Guide Update and Summary
9.2.1. The Contractor shall review its Operations Guide on an annual basis and determine if any
modifications are required to account for any changes in the Work, in the Department's
processes and procedures, or in the Contractor's processes and procedures and update the
Operations Guide as appropriate to account for any changes. The Contractor shall submit an
Operations Guide Update, as well as, a Summary of all changes to the Department or an
explanation demonstrating that the Operations Guide Update was reviewed, and the
Contractor determined that no edits were needed. The Department shall review the update
summary and determine whether significant modifications to the Operations Guide Update
were completed. The Contractor shall receive payment for an Operations Guide Update only
after the Department has determined that significant changes were made and accepted. If
minor changes or no changes were completed the Contractor shall not receive payment for
this Deliverable.
9.2.2. The Department does not consider changes such as updating dates, contact information or
locations to be significant changes. Significant changes would include, but are not limited to,
an update to the Contractor's current practices or procedures.
9.3. Complaint Log and Trends Analysis
9.3.1. The Contractor shall submit quarterly Complaint Log and Trends Analysis deliverable as
defined in Section 1.3 of this Exhibit. The Contractor shall receive payment once the
Department has reviewed and accepted the Deliverable. If the original submission is rejected
by the Department, the Contractor shall not receive payment until a revised deliverable has
been received and accepted by the Department.
9.4. Critical Incident Reports (CIRs)
9.4.1. The Contractor shall ensure all CIRs have been entered in the Department prescribed system
within the required timeframe. The Department will pay per member enrolled each month
based on actively enrolled members pulled from the Department prescribed system on the
eleventh (1 Ith) day of the month for enrollments from the previous month.
9.5. Critical Incident Quarterly Follow -Up Completion Performance Standard
9.5.1. The Contractor is eligible to receive a quarterly performance -based payment for timely
completion of requested CIR follow-up action. To receive the quarterly performance -based
payment the Contractor must have ninety percent (90%) of all CIRS assigned follow-up
completed and entered into the Department prescribed system within timelines assigned by
the Department and/or Department Quality Improvement Organization. The Department will
calculate the Contractor's performance at the close of each quarter to determine if the
Contactor will be awarded the performance based -payment.
9.6. Case Management Training
Exhibit B-2, SOW Page 23 of 26
9.6.1. The Contractor submit the Case Management Training Deliverable as defined in Section 1.2.
of this Exhibit. The Contractor shall receive payment once the Department has reviewed and
accepted the Deliverable. If the original submission is rejected by the Department, the
Contractor shall not receive payment until a revised Deliverable has been received and
accepted by the Department. If a case manager did not receive one or more of the required
trainings prior to being assigned independent duties, the Contractor shall not receive payment
for the Deliverable until all trainings have been provided. The Contractor shall have thirty
(30) calendar days to provide any outstanding trainings and resubmit the Deliverable.
9.7. Committee Updates
9.7.1. The Contractor submit the Committee Updates Deliverable. The Contractor shall receive
payment once the Department has reviewed and accepted the Deliverable. If the Deliverable
shows that no committee meeting updates have been included, the Contractor shall not
receive payment for the Deliverable.
9.8. Appeals — Creation of Packet
9.8.1. The Contractor shall ensure that all Appeals — Creation of Packet are input in the Department
prescribed system and adhere to all requirements listed in Section 1.5 of this Exhibit. The
Department will pay for Creation of Appeals Packet based on data pulled from the
Department prescribed system on the eleventh (11th) day of the month for Creation of Appeals
Packet from the previous month.
9.9. Appeals — Attendance at Hearing
9.9.1. The Contractor shall ensure all Appeals - Attendance at Hearing information is input in the
Department prescribed system and adhere to all requirements listed in Section 1.5 of this
Exhibit. The Department will pay for Attendance at Appeals Hearing based on data pulled
from the Department prescribed system on the eleventh (11th) day of the month for Appeals -
Attendance at Hearing from the previous month.
9.10. Initial Level of Care Screening and Assessment
9.10.1. The Contractor shall conduct all Initial Level of Care Screening and Assessment. The
Department will pay for Initial Level of Care Screening and Assessment from data pulled
from the Department prescribed system on the eleventh (11th) day of the month for
assessments from the previous month.
9.11. Continued Stay Review — Level of Care Screening and Assessment
9.11.1. The Contractor shall conduct all Continued Stay Review - Level of Care Screening and
Assessment. The Department will pay for Continued Stay Review — Level of Care Screening
and Assessment from data pulled from the Department prescribed system on the eleventh
(11th) day of the month for assessments from the previous month.
9.12. Care and Case Management System Soft -Launch Pilot Assessments
9.12.1. The Contractor shall conduct Level of Care Screens, Basic Needs Assessments, and
Comprehensive Needs Assessments and enter the completed assessments into the CCM
System within the required timeframes. The Contractor will only receive payment for
assessments that have been authorized and approved by the Department. The Department will
pay the Contractor using data pulled from the CCM System or through an invoicing process
and timeline as determined by the Department.
9.13. Monitoring
Exhibit B-2, SOW Page 24 of 26
9.13.1. The Contractor shall conduct Case Management Monitoring In -Person, at least one (1) time
and one (1) additional Monitoring visit In -Person or Virtually during the Support Plan year
and adhere to all requirements indicated in Section 5.5. of this Exhibit. The Department will
pay for Case Management Monitoring based on data pulled from the Department prescribed
system on the eleventh (11th) day of the month for Case Management Monitoring from the
previous month.
9.14. Case Management Per Member Per Month (PMPM)
9.14.1. The Contractor shall perform any activity under Section 5, On -Going HCBS Case
Management, on monthly basis in accordance with this Exhibit. The Department will pay
Case Management services PMPM, based on data pulled from the Department prescribed
system on the eleventh (11th) day of the month for Case Management services from the
previous month.
9.15. Rural Travel Add -On (Initial, CSR, In -Person Monitoring) for Rural and Frontier
Counties
9.15.1. The Contractor shall receive an additional payment for Rural Travel Add -On for Rural and
Frontier Counties for the following activities only: Initial Level of Care Screening and
Assessment, Continued Stay Review — Level of Care Screening and Assessment, and In -
Person Monitoring based on data pulled from the Department prescribed system on the
eleventh (11th) day of the month for assessments from the previous month. The Contractor
shall invoice the Department any second (2m1) monitoring activity that is conducted In -
Person. The Contractor shall not receive a payment for rural travel add-on for any second
monitoring activities conducted virtually.
9.16. Completed Soft Launch Training on the Care and Case Management Information
Technology System (CCM), Assessment and Support Plan Instruments
9.16.1. The Contractor shall receive payment once participating case managers complete the Soft
Launch Training on the Care and Case Management Information Technology System (CCM),
assessment, and support plan instruments, which includes one completed and approved new
Assessment and Support Plan in the CCM system. The payment will be based on an allocation
calculated by the Department based on funding availability, the time required for training
completion, and the average number of case managers participating in the Soft Launch.
9.17. Completed Case Management Training on the Care and Case Management Information
Technology System (CCM), Assessment and Support Plan Instruments
9.17.1. The Contractor shall receive payment once all case managers complete the Case Management
Training on the Care and Case Management Information Technology System (CCM),
assessment, and support plan instruments. The payment will be based on an allocation
calculated by the Department based on funding availability, the time required for training
completion, and the average number of case managers employed by the Contractor.
9.18. Continuous Quality Improvement Plan
9.18.1. The Contractor shall submit the Continuous Quality Improvement Plan deliverable. The
Contractor shall receive payment once the Department has reviewed and accepted the
Deliverable. If the original submission is rejected by the Department, the Contractor shall not
receive payment until a revised deliverable has been received and accepted by the
Department.
Exhibit B-2, SOW Page 25 of 26
9.19. The due dates identified in this section shall be adhered to, and information entered into the
Department's prescribed systems and/or submitted to the Department by a date identified in this
section. For the month of June, the Department will notify the Contractor of the modified due
date to account for year-end closing.
9.20. Payment and Billing Errors
9.20.1. The Contractor shall review all payments made by the Department to ensure accuracy within
ten (10) Business Days of receiving a payment summary.
9.20.2. The Contractor shall notify the Department of any errors in billing or payment within ten (10)
Business Days of receiving a payment summary on the Department's prescribed template to
ensure over and under payments are adjusted.
9.20.2.1. DELIVERABLE: Payment Correction Form
9.20.2.2. DUE: Within ten (10) Business Days of receiving a payment summary from the
Department
9.20.3. The Department shall notify the Contractor of any overpayment or underpayment identified
through an internal review process.
9.20.4. If an overpayment is confirmed by the Department, the overpayment amount will be withheld
from the next monthly reimbursement to the Contractor and, if necessary, from each monthly
payment thereafter to the Contractor, until all overpayment of funds is recovered.
9.20.5. If an underpayment is confirmed, the amount will be included on the next monthly
reimbursement to the Contractor.
9.21. Closeout Payments
9.21.1. Notwithstanding anything to the contrary in this Contract, all payments for the final month
of this Contract shall be paid to Contractor no sooner than ten (10) days after the Department
has determined that Contractor has completed all of the requirements of the Closeout Period.
EXH IBIT END
Exhibit B-2, SOW Page 26 of 26
Contract Form
New Contract Request
Entity Information
Entity Name'
COLORADO DEPT OF HEALTH CARE
POLICY & FINANCING
Entity ID'
gO0007174
Contract Name'
DEPARTMENT OF HEALTH CARE POLICY & FINANCING
(2020-21 SINGLE ENTRY POINT AMENDMENT 2)
Contract Status
CTB REVIEW
Contract ID
5301
Contract Lead*
HLOONEY
❑ New Entity?
Parent Contract ID
20201635
Requires Board Approval
YES
Contract Lead Email Department Project #
hl ooneyPweldgov.corn;cobb
xxlkc)weldgov.com
Contract Description*
FISCAL YEAR 2020-2021 SINGLE ENTRY POINT (SEP) CONTRACT AMENDMENT #2. TERM: 7i 1 2021-6 3012022. (REFERENCE:
ALSO ASSOCIATED WITH SEP CONTRACT TYLER ID 2020-1636 AND CONTRACT AMENDMENT #1 -TYLER ID 2021-1459.)
Contract Description 2
PA ROUTING THROUGH NORMAL APPROVAL PROCESS. ETA TO CTB 10 21 2021.
Contract Type'
AMENDMENT
Amount*
$0.00
Renewable*
NO
Automatic Renewal
Grant
IGA
Department
HUMAN SERVICES
Department Email
CM-
HurnanServices,Pweldgov.co
rr►
Department Head Email
CM-HumanServices-
DeptHead gweldgov.com
County Attorney
GENERAL COUNTY
ATTORNEY EMAIL
County Attorney Email
CM-
COU NTY.ATTO RN EYgWELDG
OV.COM
Requested BOCC Agenda
Date*
10;27/2021
Due Date
10:23.'2021
Will a work session with BOCC be required?*
NO
Does Contract require Purchasing Dept. to be included?
If this is a renewal enter previous Contract ID
If this is part of a MSA enter MSA Contract ID
Note: the Previous Contract Number and Master Services Agreement Number should be left blank if those contracts are not in
On Base
Contract Dates
Effective Date
Termination Notice Period
Contact Information
Contact Info
Contact Name
Purchasing
Review Date*
04/29/2022
Committed Delivery Date
Renewal Date
Expiration Date
06130;2022
Contact Type Contact Email Contact Phone I Contact Phone 2
Purchasing Approver Purchasing Approved Date
Approval Process
Department Head
JAMIE ULRICH
DH Approved Date
10/25,2021
Final Approval
BOCC Approved
BOCC Signed Date
BOCC Agenda Date
11;03/2021
Originator
HLOONEY
Finance Approver
CARS CONNOLLY
Legal Counsel
KARIN MCDOUGAL
Finance Approved Date Legal Counsel Approved Date
10?2512021 10'29/2021
Tyler Ref #
AG 110321
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