HomeMy WebLinkAbout20213280.tiffRESOLUTION
RE: APPROVE MAINTENANCE RENEWAL QUOTE #1 FOR VIPER 9-1-1 PHONE SYSTEM
AND MAINTENANCE SERVICES, AND AUTHORIZE CHAIR TO SIGN - INTRADO LIFE
AND SAFETY SOLUTIONS CORPORATION
WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to
Colorado statute and the Weld County Home Rule Charter, is vested with the authority of
administering the affairs of Weld County, Colorado, and
WHEREAS, the Board has been presented with Maintenance Renewal Quote #1 for the
Viper 9-1-1 Phone System and Maintenance Services between the County of Weld, State of
Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the
Department of Public Safety and Communications, and Intrado Life and Safety Solutions
Corporation, with further terms and conditions being as stated in said quote, and
WHEREAS, after review, the Board deems it advisable to approve said quote, a copy of
which is attached hereto and incorporated herein by reference.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of
Weld County, Colorado, that the Maintenance Renewal Quote #1 for the Viper 9-1-1 Phone
System and Maintenance Services between the County of Weld, State of Colorado, by and
through the Board of County Commissioners of Weld County, on behalf of the Department of
Public Safety Communications, and Intrado Life and Safety Solutions Corporation, be, and hereby
is, approved.
BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized
to sign said quote.
The above and foregoing Resolution was, on motion duly made and seconded, adopted
by the following vote on the 29th day of November, A.D., 2021.
BOARD OF COUNTY COMMISSIONERS
WELD COUNTY, COLORADO
ATTEST: C/.• aided t1
Weld County Clerk to the Board
BY:
Deputy Clerk to the Board
APP' c v' D AS T
ounty - t•rney
Date of signature:
Steve air
Saint
2021-3280
CM0028
c c : crt(Tv)
i2/2o/21
COn+ra a+ =D -# 5395
BOARD OF COUNTY COMMISSIONERS
PASS -AROUND REVIEW
PASS -AROUND TITLE: Intrado Viper Support
DEPARTMENT: PS Communications
PERSON REQUESTING: Tina Powell
DATE: 11/2/2021
Brief description of the problem/issue:
We are requesting the Boards approval to bring our Viper maintenance contract current. This service
has been provided since November 1st, 2020. This request will pay us to December 20, 2021.
Allocation of funds has been approved by Don Warden and Ryan Rose. Legal has approved the
maintenance renewal contract.
What options exist for the Board? (include consequences, impacts, costs, etc. of options):
Approval of the maintenance plan brings our support plan current.
Denial would result in a greater cost to the county with support provided being billed outside of the
bundled plan.
Recommendation:
PS Communications recommends approval of this document.
Approve Schedule
Reen•a i.n Work Session
Perry L. Buck
Mike Freeman
Scott K. James, Pro -tern
Steve Moreno, Chair
Lori Saine
Other/Comments:
1/09
2021-3280
CM OOZE'
Karla Ford
From:
Sent:
To:
Subject:
Attachments:
Approve
Mike Freeman
Tuesday, November 2, 2021 10:48 AM
Karla Ford
Re: Please Reply - lntrado Viper Support Pass -Around - PS Communitcations
image001 jpg; 4698_001.pdf
Sent from my iPhone
On Nov 2, 2021, at 12:32 PM, Karla Ford <kford@weldgov.com>wrote:
Please advise if you approve the recommendation. Thank you.
Karla Ford X
Office Manager, Board of Weld County Commissioners
1150 O Street, P.O. Box 758, Greeley, Colorado 80632
:: 970.336-7204 :: kford@weldgov.com :: www.weldgov.com
**Please note my working hours are Monday -Thursday 7:00a.m.-5:00p.m.**
Confidentiality Notice: This electronic transmission and any attached documents or other writings are intended only for the person or entity to
which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. If you hove received
this communication in error, please immediately notify sender by return e-mail and destroy the communication. Any disclosure, copying,
distribution or the taking of any action concerning the contents of this communication or any attachments by anyone other than the named
recipient is strictly prohibited.
From: CM103--05550@co.weld.co.us <CM103-05550@co.weld.co.us>
Sent: Tuesday, November 2, 2021 10:28 AM
To: Karla Ford <kford@weldgov.com>
Subject: Attached Image
Intrad&1'
Company Name: Intrado Life & Safety Solutions Corporation
Maintenance Renewal
for
Weld County, CO
(Direct Sale)
Quote Number: 67400
Version: 3
September 23, 2021
The terms and conditions available at https://www.intrado.com/legal-privacy/terms/call-handling as of the date of this Quote will apply
to this Quote, unless the parties have entered into a separate mutually executed agreement, or Customer is purchasing under a
cooperative purchasing agreement. The terms of this Quote will govern any conflict with the above -mentioned terms, and Customer's
issuance of a purchase order for any or all of the items described in this Quote will constitute acknowledgement and acceptance of such
terms. No additional terms in Customer's purchase order will apply. This document contains confidential and proprietary information of
Intrado, and such information may not be used or disclosed without prior written consent.
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ACCEPTED AND AGREED:
Total Purchase Amount:
$86,875.58
Customer Entity Name: Weld County, CO
By:
.
Steve Moreno
Name:
Chair, Board of Weld
Title: County Commissioners
Date Signed: NOV 2 9 2021
By signing above, Customer acknowledges and agrees with the terms of the box checked
below:
A customer purchase order is required to pay any invoice relating to this quote.
Customer acknowledges that Intrado will not ship any equipment or software, or commence
any services, until it has received customer's corresponding purchase order.
X A customer purchase order is NOT required to pay any invoice relating to this quote.
The signature above authorizes Intrado to ship, provide services, and invoice customer.
ozoa/ - 3a Svo
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, Co Page 2 of 11
September 23, 2021
Summary All Sites
Item
Cost
WELD CO - NODE A
WELD CO - NODE B
$49,364.45
$37,511.13
Total: $86,875.58
Year Systems Professional Recurring Maintenance
Services Services Services
Year 1 $76,359.00
Year 2 $10,516.58
Totals $86,875.58
Totals
$76,359.00
$10,516.58
$86,875.58
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, CO Page 3 of 11
September 23, 2021
Summary - WELD CO - NODE A
Item Cost
Maintenance $49,364.45
Total: $49,364.45
Year Systems Professional Recurring Maintenance
Services Services Services
Year 1 $43,389.00
Year 2 $5,975.45
Totals $49,364.45
Totals
$43,389.00
$5,975.45
$49,364.45
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, CO Page 4 of 11
September 23, 2021
Configuration Parameters - WELD CO - NODE A
Site Configuration
Total Positions 18
Site: WELD CO - NODE A
Model# Description
Qty List Price Selling Price Total
Software Subscription
950999/SUB1/1 Software Subscription Service - 18 $1,575.00 $1,575.00 $28,350.00
/Position - Year 1
950999/SUB1/1 Software Subscription Service - 18 $1,575.00 $215.78 $3,884.04
/Position - Year 2
Subtotal $32,234.04
Software Protection and Remote Tech Support
950999/PRO1/1 Software Protection and Remote 18 $630.00 $630.00 $11,340.00
Technical Support - /Position - Year 1
950999/PRO1/1 Software Protection and Remote 18 $642.60 $88.04 $1,584.65
Technical Support - /Position - Year 2
Subtotal $12,924.65
MapFlex Maintenance Services
MF-DMS-RENC MapFlex Client License Renewal 18 $150.00 $150.00 $2,700.00
(Conversion) - Year 1
MF-SRV-SUP30 MapFlex Server Support and 1 $999.00 $999.00 $999.00
Maintenance (21-30 pos) - Year 1
MF-DMS-RENC MapFlex Client License Renewal 18 $150.00 $20.55 $369.90
(Conversion) - Year 2
MF-SRV-SUP30 MapFlex Server Support and 1 $999.00 $136.86 $136.86
Maintenance (21-30 pos) - Year 2
Subtotal $4,205.76
Total $49,364.45
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, CO Page 5 of 11
September 23, 2021
Summary - WELD CO - NODE B
Item Cost
Maintenance $37,511.13
Total:
$37,511.13
Year Systems Professional Recurring Maintenance
Services Services Services
Year 1 $32,970.00
Year 2 $4,541.13
Totals $37,511.13
Totals
$32,970.00
$4,541.13
$37,511.13
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, CO Page 6 of 11
September 23, 2021
Configuration Parameters - WELD CO - NODE B
Site Configuration
Total Positions 14
Site: WELD CO - NODE B
Model# Description
Qty List Price Selling Price Total
Software Subscription
950999/SUB1/1 Software Subscription Service - 14 $1,575.00 $1,575.00 $22,050.00
/Position - Year 1
950999/SUB1/1 Software Subscription Service - 14 $1,575.00 $215.78 $3,020.92
/Position - Year 2
Subtotal $25,070.92
Software Protection and Remote Tech Support
950999/PRO1/1 Software Protection and Remote 14 $630.00 $630.00 $8,820.00
Technical Support - /Position - Year 1
950999/PRO1/1 Software Protection and Remote 14 $642.60 $88.04 $1,232.51
Technical Support - /Position - Year 2
Subtotal $10,052.51
MapFlex Maintenance Services
MF-DMS-RENC MapFlex Client License Renewal 14 $150.00 $150.00 $2,100.00
(Conversion) - Year 1
MF-DMS-RENC MapFlex Client License Renewal 14 $150.00 $20.55 $287.70
(Conversion) - Year 2
Subtotal $2,387.70
Total $37,511.13
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, CO Page 7 of 11
September 23, 2021
Notes
1 Quote provides pricing to renew the services below for Weld County Nodes A (18 positions) and B (14 positions).
Services are priced to co -terminate with On -Site Maintenance.
- Software Subscription
-Software Protection & Remote Tech Support
- MapFlex Maintenance
Year 1 effective dates 01 -Nov -2020 to 31 -Oct -2021.
Year 2 effective dates 01 -Nov -2021 to 20 -Dec -2021.
Previous quote 62096v1.
2 Software Subscription Service provides the customer with access to software upgrades including new features.
This offering only provides for the availability of the software. Installation and training (if needed) are not
included. Any required hardware or operating system changes are also not included.
Intrado will provide periodic software release bulletins to customers which announce and explain new feature
releases for Intrado software. Customers may then request the new release or version from Intrado based on
applicability of the release to customer's system. The customer is responsible for installation of all these releases,
unless the On -Site Maintenance Service is purchased. If On -Site Maintenance has not been purchased and the
customer prefers to have Intrado deploy a new release, Intrado will dispatch appropriate personnel to perform
the upgrade on a mutually agreed upon date at Intrado's then current prices for such services.
3 Software Protection and Remote Technical Support is a coverage requirement with the purchase and ownership
of Intrado CPE system equipment.
Software Protection and Remote Technical Support cannot be deleted from quotes or system orders.
Once a Software Protection and Remote Technical Support service contract is established for the site during
system initial purchase, all items subsequently added to the site will not require an additional contract, but the
acquisition of additional positions will increase the price of the services.
a. For sites with one year coverage contracts, the increased price will be reflected in the quote at the next
contract renewal point.
b. For sites with multi -year agreements, the customer will be required to retract the remaining years of the
original purchase order and issue a new purchase order for the remaining period covering the original system and
new positions.
If a contract for Software Protection and Remote Technical Support expires without renewal, causing a lapse in
coverage, the customer's access to the Support Center will be discontinued and a notification of services
termination will be issued. Reinstatement of the lapsed coverage will require the following from the customer:
a) Payment in full for the lapsed period at the prevailing per -seat rate
b) Purchase of a new maintenance agreement (one-year or five-year)
c) System Recertification fees in the form of a Class A inspection at $1,500.00 per day plus related travel and
expense charges.
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, CO Page 8 of 11
September 23, 2021
Software Protection
This offering provides for the availability of software product updates. Installation and training (if needed) are not
included. Intrado will publish periodic software release bulletins to customers which announce important product
updates for Intrado software. Customers may then request the new update from Intrado based on applicability of
the release to customer's system. Customer is responsible for installation of all these releases, unless the On -Site
Maintenance Service is purchased. If On -Site Maintenance has not been purchased and the customer prefers to
have Intrado deploy a new release, Intrado will dispatch appropriate personnel to perform the upgrade on a
mutually agreed upon date at Intrado's then current prices for such services.
Remote Technical Support
Support is provided by associates who specialize in the diagnosis and resolution of system performance issues.
Remote Technical Support is available 24/7 through both a toll free hotline and a secure customer Internet portal.
All service inquires are tracked by a state-of-the-art CRM trouble ticket system that can be queried by customers
through the online portal to obtain the most up-to-date status on their issues.
4 MapFlex is a 9-1-1 call mapping application which locates incoming calls on a map display using customer GIS data
and call location data received from the call handling system.
Customers are required to provide their GIS data for provisioning within MapFlex and are required to maintain
their GIS data unless Intrado has been contracted to manage the data on the customer's behalf.
GIS Services Included with MapFlex Deployment
• MapFlex GIS Data Preparation services (creation or re-creation of the customer's GIS data package prior to
Final Acceptance)
• Remote MapFlex Configuration services
Post -Deployment GIS Services Included Under an Active Maintenance Services Agreement
• Creation or re-creation of a GIS data package potentially required in support of software "break fix"
• Other GIS data professional services potentially required in support of a bug fix related to software
Post -Deployment GIS Services Not Included Under an Active Maintenance Services Agreement
• MapFlex GIS Data Preparation services (following the initial system setup and installation)
• MapFlex Data Update Service (one-time or recurring)
Re-creation of the GIS data package or other GIS data professional services performed in support of a MapFlex
version upgrade
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, CO Page 9 of 11
September 23, 2021
Terms
VENDOR NAME
Intrado Life & Safety Solutions Corporation
Include quote number
and customer EIN/Tax Identification Number
on P.O.
SUBMIT P.O. ordermanagement.safetyservices@west.com
PRICING
SHIPPING TERMS
All prices are in USD
Taxes, if applicable, are extra.
Handling and Shipping charges are extra unless specified on the quote.
FCA (Montreal), INCOTERMS 2010
PAYMENT Per Contract
DELIVERY
VALIDITY
TBD
Quote expires on March 23, 2022.
However, part numbers beginning with Q, such as QXXXXX, constitute unique third -party
components. These components, including model and price, (i) may be subject to change at any time;
and (ii) are non -cancellable, non-refundable, and non -exchangeable at any time.
COPYRIGHT The information contained in this document is proprietary to Intrado Life & Safety Solutions
Corporation and is offered solely for the purpose of evaluation.
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, CO Page 10 of 11
September 23, 2021
Revision History
Revision Level Proposal Writer Notes Date Revised
1
2
3
LKEDDINGTON Original June 08, 2021
LKEDDINGTON Added 4 positions to Node A September 14, 2021
LKEDDINGTON Updated coterm pricing and notes September 23, 2021
Copyright 2021 Intrado Life & Safety Solutions Corporation
67400 v3- Weld County, CO Page 11 of 11
September 23, 2021
Contract Form
Entity Name*
INTRADO LIFE & SAFETY SOLUTIONS
CORP
Automatic Renewal
NO
New Contract Request
arse*
]AINTENANCE
us
CTB REVIEW
Entity ID*
@ OO] 8544
Contract ID
5395
Contract Lead*
TPOWELL
Contract Lead Email
tpowell@weldgov.com
Parent Contract ID
Requires Board Appr
YES
Department
Contract Description*
ADDITION OF SOFTWARE SUBSCRIPTION, REMOTE TECH AND MAPFLEX SUPPORT FOR 1 1 ,x 1 2020-12/20/2021
Contract Description 2
Contract Type*
MAINTENANCE
Amount *
$86,875.58
Department
COMMUNICATIONS
Email
CM-
CommunicationsPweldgov.c
on'
Requested BOCC Agenda
Date*
11/.1512021
Due Date
11,'`11/2021
Will a work session with BOCC be required?*
NO
YES Does Contract require Purchasing Dept. to be included?
Department Head Email
CM-Communications-
DeptHeadweldgov.com
County Attorney
GENERAL COUNTY
AI I ORNEY EMAIL
County Attorney Email
CM-
COUNTYA I I ORNEYIEWELDG
OV.COM
If this is a renewal enter previous Contract ID
If this is part of a MSA enter MSA Contract ID
Note: the Previous Contract Number and Master Services Agreement Number should be left blank if those contracts are not in
OnBase
Contract Dates
Effective Date
1 1 ,'0112020
Review Date*
1 2,'1312021
Termination Notice Period Committed Delivery Date
Contact Information
Contact Info
Contact Name
Purchasing
Renewal Date*
12/21/2021
Expiration Date
Contact Type Contact Email Contact Phone 1 Contact Phone 2
Purchasing Approver Purchasing Approved Date
Approval Process
Department Head
TINA POWELL
DH Approved Date
11,1812021
Final Approval
BOCC Approved
BOCC Signed Date
BOCC Agenda Date
11'22,2021
Originator
TPOWELL
Finance Approver
CHRIS D'OVIDIO
Legal Counsel
BOB CHOATE
Finance Approved Date Legal Counsel Approved Date
1 1 22/2021 1 1,'22; 2021
Tyler Ref it
AG 112221
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