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HomeMy WebLinkAbout20230723.tiffRESOLUTION RE: APPROVE FOUR-YEAR PLAN FOR AREA AGENCY ON AGING (TITLE III AND VII) FOR FEDERAL FISCAL YEARS 2024-2027 AND AUTHORIZE DEPARTMENT OF HUMAN SERVICES TO SUBMIT ELECTRONICALLY WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS, the Board has been presented with a Four -Year Plan for Area Agency on Aging (Title III and VII) for Federal Fiscal Years 2024-2027 from the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, Area Agency on Aging, to the Colorado Department of Human Services, State Unit on Aging, commencing July 1, 2023, and ending June 30, 2027, with further terms and conditions being as stated in said plan, and WHEREAS, after review, the Board deems it advisable to approve said plan, a copy of which is attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, that the Four -Year Plan for Area Agency on Aging (Title III and VII) for Federal Fiscal Years 2024-2027 from the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, Area Agency on Aging, to the Colorado Department of Human Services, State Unit on Aging, be, and hereby is, approved. BE IT FURTHER RESOLVED by the Board that Kelly Morrison, Division Head for Area Agency on Aging, be, and hereby is, authorized to electronically submit said plan. The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 15th day of March, A.D., 2023. BOARD OF COUNTY COMMISSIONERS WELD COUNTY, COLORADO ATTEST:); Weld County Clerk to the Board County Attorney Date of signature: 03/22/2 cc:1-KSD 03/24 /23 2023-0723 HR0095 cont6 Dfr(c131 PRIVILEGED AND CONFIDENTIAL MEMORANDUM DATE: March 7, 2023 TO: Board of County Commissioners — Pass -Around FR: Jamie Ulrich, Director, Human Services RE: Area Agency on Aging (AAA) Older Americans Act (OAA) Four Year -Plan for Fiscal Years 2024-2027 Please review and indicate if you would like a work session prior to placing this item on the Board's agenda. Request Board Approval of the Department's Area Agency on Aging (AAA) Older Americans Act (OAA) four-year plan for Fiscal Years 2024-2027. Through the Older Americans Act (OAA), the Weld County Area Agency on Aging (AAA) is required to develop a four-year area plan to identify priorities and objectives for each AAA over the course of a four- year period. The purpose of the Plan is to help guide AAA staff and the AAA Advisory Board in providing services and support to Weld County older adults. The Plan is presented in nine (9) sections and addresses areas that were developed by the Colorado Department of Human Services, State Unit on Aging. Public input was acquired from community conversations and survey data in order to complete the Plan. This Plan is reviewed annually, and adjustments are made to reflect changes and new opportunities that come along. I do not recommend a Work Session. I recommend approval of this Plan and authorize the AAA Division Head to submit this Plan to the State. Perry L. Buck, Pro-Tem Mike Freeman, Chair Scott K. James Kevin D. Ross Lori Saine Approve Recommendation Schedule Work Session Pass -Around Memorandum; March 7, 2023 — CMS ID 6737 Other/Comments: tfri,A4- LQ-()L1. GS/(S 2023-0723 h*O0G15 a Weld County Area Agency on Aging Assistance Advocacy Answers on Aging AREA PLAN - 2B TITLE III AND TITLE VII OLDER AMERICANS ACT STATE FISCAL YEARS 2024-2027 (July 1, 2023 - June 30, 2027 TABLE OF CONTENTS SECTION I: EXECUTIVE SUMMARY 4 SECTION II: PUBLIC INPUT 5 Older Adult Focus Groups .. .... 6 Service Provider Focus Groups ... 7 Public Hearing .. ........ 9 SECTION III: DEMOGRAPHICS 9 SECTION IV: COMMUNITY ASSESSMENT SURVEY OF OLDER ADULTS (CASOA) 17 Overall Community Quality . 18 Employment and Finances .. 21 Equity and Inclusion ... 22 Health and Wellness .. 22 Information and Assistance ... 23 Productive Activities ........ . 23 The Economic Contribution of Older Adults ... 24 Town/County Comparisons . .. 25 National Benchmark Comparisons . 26 SECTION V: VOLUNTEERS: CURRENT AND FUTURE PROGRAMS 26 SECTION VI: COVID-19/PANDEMIC RESPONSE 27 SECTION VII: EQUITY 31 SECTION VIII: QUESTIONS 33 Older Amencans Act Core Services 33 Information and Assistance (MA) and Aging and Disability Resources for Colorado (ADRC) 34 Outreach Services. 35 Case Management Services for At -Risk Older Adults........ 35 Transportation Services 36 In -Home Services ........... 37 Legal Assistance Services ... 37 Ombudsman Services . ... 37 Nutrition Services ........ . .. 38 National Family Caregiver Support Program . 40 Older Amencans Act Optional Services... 41 Dental, Vision, and Hearing Program (DVH) and Visually Impaired Program 41 Chore Program . . . 42 Ombudsman and Legal Assistance 44 Other Services ... 49 Other programs not funded by the Older Americans Act or State Funds for Senior Services50 Targeting and Outreach.......... ...... ... ... ...... 51 Innovation and Expansion of Services 53 SECTION IX: TITLE IIINI COORDINATION 56 SECTION X: Forms 57 Attachment A Direct Service Waiver Request .. 57 Attachment B Nutrition Services 60 Attachment C Community Focal Points and Senior Centers 72 Attachment D Regional Advisory Council Membership 76 Attachment E 2022 Focus Group Locations 77 Attachment F Focus Group Questions for Weld County Older Adults 78 Attachment G Focus Group Questions for Service Providers 79 SECTION I: EXECUTIVE SUMMARY The Weld County Area Agency on Aging's (AAA) Four Year Plan for State Fiscal Years 2024-2027 will help guide the AAA staff and AAA Advisory Board in providing services and support to Weld County older adults. The plan will be reviewed annually, and adjustments will be made to reflect changes and new opportunities over the coming years. Any significant adjustments to the Plan dunng this four year cycle will be approved by the AAA Leadership, the AAA Advisory Board, the Weld County Board of County Commissioners and the Colorado Department of Human Services, State Unit on Aging. The Plan is presented in ten (10) sections: the executive summary, the results of input received from community members who participated in focus groups, 60+ demographics, highpoints of information collected from the community assessment survey, volunteers a review of current and future Older Americans Act programs, specific program and planning questions, COVID-19/Pandemic response, coordination, and an attachment section. The planning document follows the template developed by the Colorado Department of Human Services, State Unit on Aging. As described in Section II, public input was acquired from our Community Conversations and survey data. The questions for these were developed by the AAA staff and AAA Advisory Board designed to inform us in our four year planning process. The demographic section (Section III) of the Plan provides a general overview of the demographic changes within the region Weld County, like the rest of Colorado, is expenencing a change in the aging population. According to the Colorado Demography site, between 2020 and 2030, the growth forecast for Colorado's 65+ population is 36%. In Weld County, individual eligibility for Older Amencans Act services, is forecast to experience a 21% growth The largest growth forecast is 44% in the 81 to 90 -year - old group followed by a 41% growth in the 71 to 80 year -old group. These increases will have a significant impact on how the Older Amencans Act (OAA) services are implemented and will dramatically affect Weld County overall. In Section IV, results from the Community Assessment Survey for Older Adults (CASOA) are presented and results of the data are analyzed. In 2022, the Colorado Association of Area Agencies on Aging (c4a) applied for, and received, a grant from Senate Bill 290 funds. This grant allowed the sixteen Colorado Area Agencies on Aging to individually contract with the National Research Center in Boulder, Colorado to complete a state-wide CASOA and a region -specific survey report The Weld County AAA requested additional reports for the Carbon Valley area that includes Frederick, Firestone, Mead, Dacono, and Platteville as well as the Johnstown, Berthoud, Milliken, Longmont and Windsor areas. The Four Year Plan highlights the key findings in Weld County as a whole and certain areas in the townships specifically selected. The full reports are available on the Weld County Area Agency on Aging website www.weldaaa.org. 4 Section V provides an overview of current and future programs using volunteers provided by or through the Weld County AAA over the next four years More detailed information on these programs may be found in Section VIII (Questions) where we address current and future initiatives for each program area. Section VI addresses Weld County's COVID-19/Pandemic Response which includes how services were added or adjusted, and examples of how the emergency funding we received was allocated. Section VII describes our plans and objectives toward building equity and inclusion in our region. The question section (Section VIII) of the Plan addresses an in-depth look at all current services funded through the OAA, targeting and outreach, other services and innovation and program expansion. Each question was addressed based on historical program practice, future planning, knowledge of the AAA system, Older Americans Act regulatory requirements, and current and future agency initiatives. Section IX: Does not apply to Weld County. We do not have a Title VI Native American program in our region Attachments in Section X include the direct service waiver requests, which outlines the programs that are managed within the AAA versus being managed by a community contractor/provider. All programs that are managed internally must be approved by the Weld County Area Agency on Aging Advisory Board, the general public through a public hearing process and the Colorado Department of Human Services, State Unit on Aging. The additional attachments address the location of all Senior Nutntion meal sites, the commumty focal points and senior centers, Area Agency on Aging Advisory Board membership, the statement of intent, additional focus group information, and demographics. SECTION II: PUBLIC INPUT The Weld County Area Agency on Aging (AAA) offered multiple opportunities for consumers to share the strengths and needs of older adults in Weld County. The Area Agency on Aging Advisory Board members and the AAA staff members played a significant role in gathering information through the focus group process. During August and September 2022, ten focus groups were held throughout Weld County (Attachment E) dedicated to obtaining feedback from older adults. One of these sessions was for Spanish-speaking adults and one was held virtually. The questions asked of the older adults may be found in Attachment F. Two focus groups (one in person and one virtually) provided an opportunity for senior -service providers from the community to provide information about how their efforts are perceived by the seniors. A total of 244 individuals attended the groups geared to older adults, 76 5 professionals responded to the survey and 16 attended the in -person provider focus group. In addition, a public heanng was advertised and held to give the public an opportunity to provide feedback for this Plan Older Adult Focus Groups Because community engagement plays an important part in a person's quality of life, we were interested in knowing what positive things the participants saw happening in their community. Many reported that they were pleased with their senior/community centers and the services offered at the location, such as a senior nutrition meal program among other social activities the centers offered. Other comments noted access to libranes, walking trails, and classes offered through the AAA, etc. The interest in engagement and type of community activities did not seem to differ between rural and more urban communities. We found, across the older adult focus groups, that participants shared many of the same positive aspects of growing older. Responses ranged from time to make their own schedules, explore other interests such as gardening or taking a walk, and socializing more with family and friends The challenges of aging ranged from health concerns, loss of independence, financial concerns, and fear of not being able to drive or maintain their home We were also interested in finding out what services the participants were currently using and if they were not currently using services, where they would look to find them. As noted in previous focus groups, the services most often mentioned were those related to heavy housework, yard care, general home maintenance, and transportation. Participants noted that they were aware of how to find the services due to word-of-mouth, family, and the Area Agency on Aging outreach When asked what services they thought they might need in the next 3-5 years, many merely reported transportation assistance, both regular and handicapped accessible transportation were particular concerns as respondents noted their need to access the community, get to doctor appointments, and shop for food. Other responses mentioned the AAA Chore service to assist them in maintaining their home allowing them to age in place. We were pleased to see that many seniors are successful in locating and accessing services for older adults, however we continue to be concerned that many seniors indicated that they do not know where to go for information about available services and how to connect with them. We asked where we should promote/communicate information to older adults, and how they would like to access and receive information about aging services and resources in the future We will use this information to give us direction in our marketing and outreach efforts in the coming years. What we found was that many participants still look for information in print form, whether it is in the newspaper, flyers, newsletters, or brochures Many also suggested we target libraries, churches, and coffee shops. One unique perspective that stood out was the suggestion to advertise/target areas that are utilized by younger people in hope that families will gain information and know where to turn when the older adults in their lives need service. Some did indicate that they use the Internet to access service information, 6 however a large majonty continue to rely on word of mouth. This information could be coming from fnends, family members, senior centers, and at times, professionals. We were interested to learn how respondents managed necessities during the COVID- 19 lockdown, such as food, medication, household essentials and getting to doctor's appointments. Families/fnends were the number one resource for getting necessities however many also stated that they "masked up" and did what needed to be done. We followed up by asking respondents if they felt socially isolated/lonely and if so, was it due to the pandemic or other reasons. Some indicated feeling socially isolated, fifty percent attnbuted this to the pandemic while the other fifty percent reported death of a spouse/family member or loss of independence as the reason. We were curious to know how many of our respondents were caregivers themselves and if so, how they were caring for themselves. This information will inform changes to our Caregiver Program over the next four years Many respondents reported helping neighbors with mail retneval, chores around the house, pet sitting and transportation needs. Many of them did not consider themselves a caregiver, rather a fnendly neighbor. Others reported being a caregiver for a family member, typically a spouse, and most voiced their awareness of the importance of self -care. Service Provider Focus Groups We contacted providers for feedback in two ways. For one focus group we emailed a survey to representatives from all Weld County organizations and businesses that provide senior services and invited them to complete the survey. The other group of community partners were provided questions during an in -person meeting and included representatives from areas such as the Weld County Ombudsman program, ARC of Weld County, low-income senior housing, local hospitals and police departments and the behavioral health organization in Weld County. Both groups were asked the same questions (Attachment G). We were interested in knowing how older adults were made aware of the services they provide, what service gaps they feel exist in the community, what improvements in the service network they would like to see, whom they feel is being underserved and why, innovative services they would like to see developed, and any additional thoughts and/or ideas that we did not ask about. The service provider focus group and survey had a good response rate. As we heard from the older adult focus group participants and from the 2022 CASOA survey, many seniors are unaware of the abundance of senior services available in their community. Likewise, most are unsure of where to go to obtain this information when they need it. We asked the question "How do older adults find out about your services in the community?" and found that word of mouth seemed to be the primary way those needing services not only found the AAA, but also specific providers within their communities. Other provider responses resembled that of participants, including senior centers, family/fnends and community events. No one seemed to feel they had the "right" answer, but all agreed that getting the information to seniors who need services continues to be challenging. The service providers were asked about their views regarding what gaps exist in senior services currently offered in their communities and what improvements could be made within the current network of services. As noted by the older adult focus groups, transportation and housing were noted as top concerns for seniors and their families/friends struggling to access information about service options available in their communities. Other themes included staffing shortages, a limited number of Medicaid beds in assisted living and skilled nursing facilities, especially memory care units. Additional themes were outreach and waitlists/not enough funding, the lack of day programs in Weld County along with technology struggles, limited services to rural seniors, and gaps in services for seniors who live alone. When asked who they thought were the most under -served population among older adults, providers indicated the following: non-English speaking minorities, who are often hesitant to engage in services due to the lack of translation options impeding access and navigation, the aging population living in rural areas, un-homed individuals, LGBTQ+ community, and those with mental health concerns Additionally, they identified clients who can no longer drive, have limited mobility, and those that cannot access the Internet. Also mentioned as underserved, were seniors that are not eligible for Medicaid but cannot afford pnvate pay for the care or assistance they need. We also asked the participants to share what else we should know when creating new programs or improving current programs over the next four years. Their ideas included home repair services, programs to prevent homelessness before it happens, more affordable and accessible housing options, and additional chore services for the home to assist with home maintenance activities. Equally as important were mental health services, additional resources for caregivers, adult day services, transportation/accessible and reliable (e.g., door through door versus door-to-door). Also mentioned was additional support or funding for those on a fixed income that struggle to pay for utilities or taxes, as well as technology assistance, generational services to connect youth with older adults, more culturally diverse/inclusive activities, increased resources and community events to get the word out We asked if providers have or will incorporate equity, diversity and inclusion in their business practices and we received responses from a simple "yes" to "including this lens throughout work and decisions". At the conclusion of the focus group and survey, we asked the participants "what else?" They asked that we consider provider burnout, quality of services, increased cost of living and how all of this will impact the individuals we serve. 8 Weld County Area Agency on Aging staff serving older adults and caregivers in the community play a vital role in providing feedback for this plan They report on the most requested services and help guide programs to help meet the need. Public Hearing The public heanng was held in the Weld County Department of Human Services, during the Weld County Area Agency on Aging Advisory Board meeting on March 9, 2023, at 9:00 a.m The public hearing was made public through a press release to the Greeley Tribune Beyond 60 Page, the leading newspaper in Weld County A total of 13 individuals attended the meeting. At the public hearing, the plan was reviewed, highlighting the programs funded and managed either by internal staff or through contracted community providers. Direct waiver information was discussed and the complete Four Year Plan was approved by the Advisory Board. On March 15, 2023, the Weld County Board of County Commissioners approved the Plan. During the public heanng, concern was discussed regarding the 14% CASOA respondents being truly representative of Weld County older adults, however, it is only one portion of the feedback used when creating the Plan. A significant amount of information is used from focus groups, staff and stakeholder input received throughout the previous Four Year Plan. The discussion included the importance of the CASOA and the ability to see trends from the previous plans as well as the comparative data we receive across the nation. SECTION III: DEMOGRAPHICS Weld County, located in the northern part of the state, is the third largest county in Colorado covering 3,987 square miles. The county is home to 340,131 people; 60,207 who are 60+ years old (Table 1 2022 Population Estimates Amencan Community Survey of the U.S. Bureau of the Census). Weld County, like the rest of Colorado, is expenencing a change in the aging population. As noted in Table 2, Weld County will be seeing a 15.9% growth in 65 to 74 -year -old individuals and a 66% growth rate in the 85+ year- old group between 2021 to 2031. Table 3 provides an overall companson of the 60+ population growth when compared to the overall population growth anticipated over the next four years. This overall change in population will have a significant impact on the type and scope of services that the AAA and the community at large must address. 9 Table 1 2022 Final Population Estimates for Weld County 60+ 60.207 17.952 75+ Poverty 4,523 60+ 10.851 60+ Minority 18.019 Low of Poverty Income 12,964 60+ (185% Level) Ethnic Rural 60+ 18% Population total of the 5% Population total of the 6% Senior Population of the 14% of Population p the Senior the Population 23% Senior of 17% of Population p the Senior Source: American Community Survey of the U.S. Bureau of the Census Table 2 Projected Population Change by Age Group, 2021 to 2031 for Weld County Tota 0to17 18 to 24 25 to 44 45 to 54 55 to 64 65 to 74 75 to 84 85 + 28.0% 20.7% 21.8% 32.4% 353% 26.0% 15.9% 56.0% 66.0% 0% 10% 20% 30% 40% Percent Change Data and titsuaiizabon by the Colorado State Demography Office. Print Date: December 27, 2022 10 50% 60% Table 3 Projected Age 60-100 verses Total Population 2021-2024 Projected Age 60-100 v.s. Total Polulation ■ Ages 60+ Weld County All Ages 400000 350000 300000 250000 200000 150000 100000 50000 0 63636 65339 66893 68404 2021 2022 2023 2024 Source: Colorado State Demographer, Department of Local Affairs Weld County AAA strives to reach and address the needs of the greatest at -risk older adults in our region. One indicator of risk that we pay special attention to is poverty. We have mapped the location of older adults in the county based on 1 and 2 times the poverty level and the location of our senior nutrition sites throughout Weld County. Weld County Percent of Individuals 65 Years and Over with Income Less Than 1.0 Federal Poverty Level Senior Nutrition Sites ti Senior Nutition Sites 65 and Over Lem Than 1 Times Poverty Level 0.00% 0.01% - 10.00% 10.01% - 20.00% 20.01% - 30.00% L 30.01% - 40.00% _ 40.01% - 50.00% 50.01°% - 60.00% 60.01% - 70.00% 70.01°/o - 100.00% T1th psc�d n hat Delft Y eb ai Ltt fa Internal use WI t*, *tie Caatp. The GIS Sande *flans, a d a in the product S sit -e1 tcanstant Came and ?c acne. and crams cannot be and ri not guaranteed. The designation of tats a ors s and is PI the d t Ira doe rot POI that the lots err -S were cleated a that the La -al .eas a ph appi atee State or lent au UNDER MO QRCtMSTJ CE SHALL MV PART NE PROOLCT 3E USED PCS FIhA1 OESFGR PUFPC6ES. WELD COLIC? MAKES SIC WAP$JX TES OR GUSH raS, EITHER EXPRESSED OR MPUFG AS TO T1f OOMPIFTENES ACCURA i.OR CORNECTNESS OF Sl1Di PRODUCT, MOP. ACCECTS Aire 11AWIL'TV. ARISDK RCM ANY INCORRECT, P COMPLETE OR MISIEADI$3 INfOAnATDOh CONTANED THEREIN Casa II C tw.• dips. 5A, I Art L Vine Cetera:vet C IWr+ THY.r D' TC"1a 12 Weld County Percent of Individuals 65 Years and Over with Income Less Than 2.0 Federal Poverty Level 0.010%O - 10.00% 10.01% - 20.00% 20.01% - 30.00°/O 30.01% - 40.00% 40.01% - 50.00% 50.01% - 60.00% 60.01% - 70.00% 70.01 - 100.00% The ;abduct has been dc+tlo "- Icnr rot etc:m)i use or* by Weil County. The C5 database, as, am S:u in rite prtduaSsuttea to constant awe arcd Ire acn.ac r and orpletnes cannot be and S not -ati The (seen d i t: ar paitala a and uses in the database does riot * tat the lots or parcels v ete k created a tat the lard :ass con* t•IM atipt.t a Smite or Local aw UNDER NO 3PCJI5rNKE SHALL MAT POT NE PR0OuCT BE tlSED PR. FINAL DESIGN P PPC6ES,. 'NEW COL TY MMES NC WARAPCIEs C GUARIitrEs, EITHER EXFFESSFl DC: IMPLIED AS To THE COMP t TNES , kCCt Afl. OP SARR. NESS OF SUCH PRODUCT, NOR KUM'S llch LIABILITY, ARISING PiloM MY IAODRPECT, INCOMPLETE OR PURErDING IMFCPP4A7 h CONTAINED THEREIN Setae. U S :e- s N.: eau 2021 AM S Its Ens Sub$ 1 Metes =1 ?C: 4 13 Many of the nutrition sites are located near or within the higher poverty areas in Weld County. In addition to providing meals several times a week, nutrition sites offer additional senior resources/services such as nutritional counseling, social support, and provide vital information regarding senior services in the community. Since we know age is another risk factor, we have identified where the 65+ older adults reside within our county. Understanding where seniors are aging in our community will continue to help with the development of future programming opportunities. Weld County Senior Nutrition Sites Fort Col II rs Lcseiland not; Berthtud n Mead "J.:nr "-Tr Severance z� Pm) -'4 7f' 4 Auk Eakin flnul -r I I Weld County_ Fort Collins „Grid ey COOP N Lsir Keenesburg ,) Senior Nut ition Sites % of Total Population :> 60 0.00% - 5.40°/° 5.41% - 11.00% 11.01% - 14.60% 14.61% - 18.00% 18.01° - 20.40% 20.41% - 23.70% 23.71% - 27.10% 27.11% - 34.20% 34.21% - 46.00% r Mr& USGS, Es6 PEW Cart , zaO, NOA& It5c.'S. FP& •. j =sr', Nf E.C.S. aa FAO METIPIASA, IcIc. CPA, Ts procha ►►as been ke.dcped solely kw rune a only by Set Cons The Q,xlta appetatlaru, and am in the prooua t st,nct to constant :woe aid the stay and origin cannot be and s rrx • araccret The desiS► an of lots a brs a tend anew daubese doer: rot tray tint the bs a ps' was legs* •aoacsac ar tat the lard .mss camp* set amicable State ar tool an UNr.e NO •3RCLMSTNICE SMALL ANY ROT NE PAOOUCT 3E u5ED FOR FINAL DESIGN PIsPOSES **ID ODUITY MMES NO warns Cspl alAR l rEES, FINER OCPRES.SFO OR D4Pl.'ED AS TC TIE CotItfTE4ESS, ACCURACY OR CORRECTNESS OF SUGI PRODUCT, NOR acarrs AMY LIABILITY, MUSING FRt tI ANY IArzOPRECT, U CCA$PtflF OR MQ5tEACING IIeFGAMORDII CONTA.'*ED T►EPFIN Sauce usCeras Bares. ?021 ACS 5 tea csof►ts SC}ert Tables 50101 14 Weld County Senior Nutrition Sites Fort Coll ins 17 I ,V'$1 rr I f" n wellnglon • 1 f It Severance Johnstown Berthoud Mead • Long nor! r ®Eaton J GiIcrest 1) Platteville leenburg ie r Senior Nutrition Sites ;1 Senior Nutrition Sites % of Total Population > 75 0.00% - 0.90% 0.91% - 2.00% 2.01% - 3.20% 3.21% - 4.30% 4.31% - 4.90% 4.91% - 6.40% 6.41% - 8.90% 8.91% - 11.50% 11.51% - 20.20% r, Ca- f.. - 4 -**A SaS, Er*, NPS, Et, i#iiE. ;.,arrnir.. 54 eat, MF'i�r�A3AI t1�+� , F a `, Ths prod. x has been tottered scatty be renal use :cif tv Weld Caap The ;LS matte, aGplcatiorts, a a San in the product is atiecs to toed Mange and lane coact and roeibkle ets cannot be ands not Guaranteed The designation of lots at wroes or and as in the SSW does not tray rat the lots or parca were *Galt created or that the land ;seas or,* with app&tte Sate at 1S gm UNDER NO CDiC.MSTANCE SMALL ANY PART NE PODOt1CT EE u%D FIIMAL CfSIGN ► A ES_ WELD oDcwrY MAKES C * WRAKTI S OR CiUMAWEES, EITtIFR EXPRESSED OR 34PtIED AS TO Tit OOMPtfTE#16s ACCURACY. OR COARfrT11ESS OF SUCH PRCoDUCT, NOR ACCEPTS AAte ISAfLr'+'Y, **ISM FROM ANY 1YCOQP.ECT, lOIPLt tt OP MRSLEA ING INFCPMQDDN CONTA3ED MERE,* Source S Censrs 9 nau 2021 ACS S rear sttnites Subte1 —abets SG101 15 Weld County Minority Percent of Population 65 Years and Over 4,?: Senior Nutrition Sites Minority % of Population 65 and Over 0.00% - 3.59% 3.60% - 8.54% 8.55% - 14.09% 14.10% - 19.10% 19.11% - 25.16% 25.17% 32.02% - 44.05% 44.06% This product has been r.eleped sea* for Menai a onli M Weid (Autry The GS tla e, sa.a&rts, 3-4 i342 in the preCI,Ct S s.tre to Oa-KWH'Sfanpt rd to mane, and camplelenara carat be ands riot akara'rs. The OrslOnadrn of lass or parts a land uses in the database aces lot rot* cat the bas or aces wat leg" abated or t3tat the Ibid ases carpel WM amicable State Gr Lad ssw. UNDER NO akiMSTAACE SHALL ANY PART THE PR/O1OUCT SE USED FOR FINAL LESIG+Y PtAIPOSES. WELD oxen OWES %IC WAPPN IS OR w.RANT S, ETTHEit E)GI ES%D OR WPM AS TO Tif COMP- TEMSS, ACCURACY, OR COR E-?11ESS OF SUCH PRODUCT, NOR rt:UPTS Ate LIABIUZne, MIS NG FRCP, ANY IbiORRECT, INCOMPLETE OR ItISta cnc INFonlnoh CONTLIED THERM SOIa ae US . Cava Bureau 2O21 ACS S vesv Earrzn Subject Tables Watt t 16 SECTION IV: COMMUNITY ASSESSMENT SURVEY OF OLDER ADULTS (CASOA) In the fall of 2022, a statewide Community Assessment Survey of Older Adults (CASOA) was completed by the National Research Center of Boulder Colorado. This is the third Colorado statewide older adult survey to be completed by the National Research Center in the last 22 years. Each AAA received a custom report that focused on responses from participants in their catchment area. Weld County AAA requested additional reports for Erie, the Carbon Valley area which includes Frederick, Firestone, Mead, Dacono, and Platteville, and a combination report including Johnstown, Berthoud, Milliken, and Windsor. These areas are rapidly growing in population, and we were interested to see if their needs varied significantly from the rest of the county. The overall objectives of the survey were to: • Identify community strengths to support successful aging. • Articulate the specific needs of older adults in the community. • Estimate contributions made by older adults in the community. • Develop estimates and projections of resident need in the future. The goal of the survey was to provide useful information for planning and resource development as well as strengthen stakeholder engagement and advocacy efforts over the next four years. The survey was opened on July 14, 2022, and closed September 26, 2022. A postcard was initially sent to each participant (randomly selected) presenting the opportunity to fill out the survey online or wait for the paper copy to arrive in the mail. The survey was sent to a random selection of 11,351 older adult households in Weld County. A total of 1,542 individuals completed and returned the survey. The overall response rate was 14.27%, with a margin of error of plus or minus 2.5% around any given percent and one point around any given average rating for the entire sample. The current report compared results with the 2018 and 2010 surveys, where the same questions were asked. We are also able to compare the 2022 data with a national sample based on a National Research Center (NRC) dataset that collates responses to CASOA, and related surveys, administered in other communities. This NRC national sample allows Colorado responses to be compared against national benchmarks. Trends Over Time The best benchmark is your own community over time Trends T More favorable At least 7 percentage points more favorable than last measure Similar No statistically significant difference Less favorable At least 7 percentage points less favorable than last measure 17 0 Mote: COV1O-19 hes negatively elected many communities washy less Caroni)* V ends many topic s This report summarizes how older residents view their community, quality and aspects of livability are examined within six community dimensions: • Community Design • Employment and Finances • Equity and Inclusivity • Health and Wellness • Information and Assistance • Productive Activities Community livability starts with evaluating the quality of life of those who live there. Each dimension explored the older adult's rating of the community, participation in community activities, and potential problems they face in relation to each dimension. The COVID-19 pandemic has impacted every aspect of community livability, and older adults were some of the hardest hit by the virus and its effects. The key findings for each of the six dimensions, for Weld County, are listed below. Overall Community Quality: Weld County's older residents gave high ratings to the community as a place to live. Respondents reported a good or excellent quality of life. Weld County older adults tended to rate aspects of Overall Community similarly to how that item was rated in other communities across the nation. Weld County AAA Older Adult Quality of Life Qh Your overall quality of life 29% Excellent Good 53% Fair Poor 15% 29% (441) 53% (811) 15% (224) 3% (44) 18 Livability score Average of community quality items Percent reporting erceiiertr or good. Characteristic v Trend • positive Notional Beadwork Your nesghborhood as a puce to Irve 83% N/A Your community as a place to lire 82% The overall quality of life in your community 77% N/A Your community as a pace to retire 63% U (t LL 11 61 tt !'t 66 ii Li et a is c! 99 ii ii /s n ae- 1 r abihtyl wire aver tow 100 Livability score Average of community quality items -� Trending similar Percent reporting very Irkety Or somnewhai likely. 79 75 2010 2018 2022 Characteristic % likely " Trend National Benchmark el Remain in your community throughout your retirement Recommend living In your community to older adults 73% se 64 o is a tif et 99 al l tt Community Design: Livable communities, which includes mixed -use neighborhoods (where people can live close to places they can eat, shop, work and receive services) 19 are becoming a necessity for older adults to successfully age in place. Weld County's Community Characteristics scored highest in the following areas: Community Characteristics Highest 70% or higher • Ease of travel by car in your community • Ease of getting to the places you usually have to visit • Opportunities to attend religious or spiritual activities 55% to 69% • Ease of walking in your community • Opportunities to volunteer • Ease of bicycling in your community • Fitness opportunities Weld County scored below 25% in the following areas: Affordable housing and transportation remain areas of focus for many communities nationwide. Community Characteristics Lowest Less than 25% • Cost of living in your community • Quality of employment opportunities for older adults • Availability of daytime care options for older adults • Availability of accessible housing (e.g., homes with a no step entry, single -floor living, wide hallways and doorways) • Ease of travel by public transportation in your community • Variety of employment opportunities for older adults 20 Community Characteristics Comparisons to National Benchmarks 0 received more favorable ratings 47 received similar ratings 5 received more unfavorable ratings cc a 99 !! cc 91 as Li tt !! 66 as « It as II !! 93 as Ittt Employment and Finances: People in the U.S. are working longer and retiring at an older age than they have in the past. Older adults are postponing retirement for a variety of reasons: improved health, the desire to accumulate additional wealth and/or benefit from delayed pension plans, and because the information age -based economy is less physically demanding than jobs from the industrial age. Older workers are an untapped resource for many communities seeking economic stability and growth. Weld County CASOA results show: • Employment opportunities for older adults received low positive ratings from respondents; 21% for quality opportunities,15% for variety and 15% for the opportunity to build work skills. • About 3 in 10 older adults reported financial challenges and 2 in 10 reported looking for employment. The Erie survey reported 5 in 10 respondents reporting at least a minor problem with having the funds to meet daily expenses. • Although only 2 in 10 rated their cost of living as excellent or good, approximately 6 in 10 respondents rated their community's overall economic health as positive. Longevity and increased cost of living will make retirement planning and employment opportunities for older adults a priority for communities nationwide. 21 Equity and Inclusion: Not only is a sense of connection and belonging necessary to feel a sense of community, but also feelings of equity and trust in others in that community. • Nearly 50% of respondents rated neighborliness and the sense of community in their towns as excellent or good. • 49% of respondents gave a positive rating for their community's acceptance toward older residents of diverse backgrounds, and 4 in 10 indicated that their community valued older residents. • Although 77% of respondents report no concern with age discrimination, 3% reported a major problem. This is comparable to the National Benchmark. Health and Wellness: The health of a community's older adults is one of the most significant areas a community needs to address to ensure the independence and contributions of older adults. For the purposes of this study, health and wellness included not only physical and mental health, but also issues of safety, independent living, and health care. • 77% of respondents in Weld County rated their overall physical health as excellent or good, similar to previous reports, and 88% of respondents positively reported about their overall mental health/emotional wellbeing. This was 6% more favorable than from the previous CASOA completed in 2018. Status Indicators - Personal Health Status Percent positive Your overall mental health/emotional wellbeing Status Indicators - Personal Health Status Percent positive 88% • Community opportunities for health and wellness were scored either excellent or good by 60% of respondents. 4 in 10 noted excellent or good access to 22 services for physical health, 4 in 10 reported excellent or good access to mental health care and 3 in 10 noted excellent or good access to long term care options. The most common challenges noted in the survey included 40% of respondents indicating physical health, which included falls and injuries; having enough food to eat; staying physically fit and maintaining a healthy diet. 40% of the respondents also mentioned health care, which included challenges finding affordable health care, dental and vision care and affording medication. Compared to the last CASOA survey, we saw more respondents noting increased challenges with obtaining vision and dental services, affordable medications, and enough food to eat The survey results also showed an increase in concerns with falls and injuries in the home, fraud, scams, and being a victim of a crime. Information and Assistance: Bringing awareness to a community of older adults has always been a difficult task, however the benefits of increasing their awareness will allow older adults more opportunity to age in place. • 6 in 10 respondents reported feeling "very informed" or "somewhat informed" of services and activities available in their community. • Nearly 9 in 10 respondents reported having high speed Internet/broadband at home and the ability to access the Internet from their computer. Six in 10 visit social media sites and 2 in 10 share their opinions online Productive Activities: Social Engagement: It is well documented that social support also has many mental and physical health benefits. Extensive opportunities for recreation, the arts, and social interaction make a community more attractive, especially to older adults 23 Percent positive Opportunities to attend religious or spiritual activities Overall quality of parks and recreation opportunities Overall opportunities for education. culture, and the arts Recreation opportunities (including games, arts, library services, etc.) Opportunities to attend social events or activities Opportunities to enroll in skill -building or personal enrichment classes 34% 51% 51% 43% 72% 64% (can Used a public library in your community Participated in religious or spiritual activities with others Used a recreation center in your community Participated in a recreation program or group activity Participated in a club (including book, dance, game, and other social) Used a senior center in your community -4 Percent yes 27% 22% 21% 42% 36% 51% The Economic Contribution of Older Adults: Older Adults make significant contributions (paid and unpaid) to the communities where they live. In addition to their paid work, older adults contribute to the economy through volunteering, providing informal help to family and friends, and caregiving. The value of paid (part- and full-time work) and unpaid (volunteering, 24 providing care) contributions by older adults in Weld County totaled about $1,313,205,685 annually to their community. This was an increase of $339,687,591 from the 2018 survey. Economic Contribution by Year ■ Unpaid Paid 2022 2018 2010 $690,861,427 $484,159,890 $324,282,032 $622,344,258 $489,358,204 ill $201,255,198 $525,537,230 $973,518,094 $1,313,205,685 Dollars of unpaid and paid economic contribution Town/County Comparisons: The following municipalities were given individual scores outside their contributions to the complete Weld County survey. • Survey 1: Erie • Survey 2: Carbon Valley (Frederick, Firestone, Mead, Dacono, and Platteville) • Survey 3: Johnstown, Berthoud, Milliken, and Windsor (no previous data available) The municipality's individual survey results show specific problems faced by older community members within their distinct communities. These results provide a broad picture of older resident's moderate or major needs in the following areas: Housing Equity Employment Mobility Caregiving Information on Older Adult Services Mental Health Finance Safety Health Care Social Engagement Independent Living Physical Health Inclusivity Areas showing more than 30% of respondents having concerns included: Housing Health Care Information on Older Adult Services 25 Finances Physical Health The survey questions evaluated the community's ability to accommodate the needs of older residents, as well as the actual experiences and challenges of older adults by comparing the aspects of livability within the six domains: Community Design, Employment and Finances, Equity and Inclusivity, Health and Wellness, Information and Assistance, and Productive Activities. An index score was calculated for each aspect of livability by averaging the ratings given to the questions related to the specific community livability topic. (This index includes only the ratings of community amenities, not those items related to the respondents' own status, orthe challenges faced by the respondent ) Erie's index ratings were higher in all areas than the other two groups surveyed Carbon Valley had lower survey results than in previous years in the following areas: o Health Care o Safety o Equity* o Information available on older adult services* * These areas are identified as lower survey results from previous years in Weld County overall. National Benchmark Comparisons: Of the 52 assessments of community livability that were compared to the benchmark database, 47 were similar, 0 above, and 5 below the benchmark comparisons. The areas in which the region ratings were lower than benchmark compansons were: • Overall quality of natural environment in your community • Ease of travel by public transportation in your community • Quality of employment opportunities for older adults • Availability of affordable quality food • Public places where people want to spend time SECTION V: VOLUNTEERS: CURRENT AND FUTURE PROGRAMS Volunteers remain a vital part of the work we do as the AAA in Weld County. Without the dedication and service of our volunteers we would not have the thriving programs that are in place today. Currently, the Weld County AAA programs, both internally and externally, utilize volunteers in the following ways The Friendly Fork (nutrition program) currently utilizes 215 volunteers. These volunteers are a key component in the success of our congregate meal sites. Volunteers check participants in, greet the delivery driver, serve the meals and are 26 responsible for the cleanup after the meal. Since hiring the Nutntion Program and Voucher Specialist, we have had the opportunity to strengthen the way we recruit, train, retain and recognize our congregate meal volunteers. Staff in this position have been able to update our volunteer database with current volunteer information and pictures. We will continue to post our volunteer job openings on the United Way website as it has been beneficial. We will also continue to post on the Weld County Facebook/Twitter page and work individually with the congregate site coordinators and the participants who attend the location. 60+ Rides (transportation services) currently has 100 volunteers. These volunteers are the pnmary source of rides for this agency. As need anses throughout the Region the provider focuses their recruitment efforts in the area of need in an attempt to provide transportation to as many individuals as possible. Meals on Wheels (home delivered meal program) currently has 215 volunteers that participate by delivering meals to our most vulnerable adults five days a week. Catholic Chanties (Outreach) currently has 5 volunteers who participate in community meetings and speak at service clubs and churches to educate the community about their services. Our Disease Prevention and Health Promotion Programs (Weld Aging Well) currently has 25 volunteers for 2023. All internal and external programs embrace the goal of increasing their volunteer numbers over the next four years Over the past two years United Way of Weld County employed an Aging Well Volunteer Recruitment Coordinator through a grant from the Next 50 Initiative. With this coordinator, the AAA and many other agencies in Weld County, including some of our providers, were able to work in partnership to recruit volunteers. Both the Friendly Fork program and the Weld Aging Well programs benefited from not only this position but also from the United Way website. The recruitment coordinator took the time to learn all the details about each volunteer job within the AAA in order to properly fit both the volunteer and the agency. The volunteer applications provided a true descnption of the volunteer opportunity along with making the job sound fun and exciting to be sure the volunteer knew what they were signing up for. The United Way website was helpful in that it posted all our open volunteer positions. We got weekly feedback from the website regrading views and inquines SECTION VI: COVID-19/PANDEMIC RESPONSE 1 How has the pandemic impacted social isolation and loneliness in the Region? What is your AAA and Region doing to address this? Like much of the rest of the country, the pandemic has been challenging to navigate for our older adults. As reported in the 2022 CASOA and comments received dunng focus groups, older adults stated they have felt lonelier than before. 27 The AAA has worked to be creative when it comes to combating social isolation and loneliness. Some of the things we have done include • Provided electronic companion animals • Provided weighted blankets • Early during the pandemic, we provided busy bags and distributed them to individuals who were isolated in low-income housing complexes • We made friendly visitor phone calls • We have distributed tablets and laptops, partnering with the local library to provide the necessary training to ensure they would be used • We also purchased two CCTV's for low -vision individuals All items mentioned were distributed to individuals that were socially isolated so they can keep in touch virtually with family, enjoy entertainment, order groceries and utilize telehealth appointments, etc. Our goal is to allow these individuals to stay connected and safe in their home without worry about COVID-19 While this social isolation project was started in response to the pandemic, we will continue many of these activities while funds allow In addition, our service providers also offered similar outreach to older adults The transportation provider began assisting individuals to order online groceries and have them delivered, as well as delivering food boxes from the local food bank The home delivered meal provider included a number of various types of cards or little goodies they gave to clients. Other agencies increased the frequency of calls and outreach to case management or peer counseling clients to work through difficult emotions they may have been experiencing 2. What changes in service delivery have been implemented during the pandemic that have been identified as a best practice that will continue? Grab and Go meal service, which allowed an individual to drive up to the meal site and have meals passed through the window of their car or placed in the backseat, was started in response to meal site closures during the Public Health Emergency (PHE) This service has been well received and if funding allows, we will continue the service over the next four years Parking Lot Programming is a program we initiated during the PHE to offer a way to safely congregate at a distance. Even as congregate sites have reopened, there is still a desire for this type of programming, and we will continue it into the coming years. Examples of these activities include bingo, concerts, and dances Initially, we switched to virtual programming for meetings and classes and are currently offenng both in a hybrid format Participants enjoy this option for both safety and/or convenience and we will continue this model into the next four years 28 Our Nutrition Education was moved to virtual sessions and we began uploading presentations to our Weld County website We will continue this practice in addition to our traditional one-to-one education sessions The evidenced based wellness classes that were allowed to move to virtual during the PHE experienced greater than expected participation Therefore, we will continue to provide virtual classes where allowed by the programs. 3. What strategies has the AAA used to retain staff and volunteers to ensure well- being during the pandemic? For our staff during the pandemic, we remained committed to providing competitive wages and benefits We provide a positive, respectful, and safe work environment. We focus on wellness and professional development. We also recognize the importance of innovation and service and strive for continuous improvement in all areas of our program. We understand the importance of retaining staff who are trained and knowledgeable in the AAA programs. This is vital to ensure continuity of services to the individuals we serve We feel strongly about wellness and we encourage staff to participate in the Department's weekly broadcast called "Wellness Wednesday", focused on various ways staff can take care of themselves, reduce stress, and increase overall well- being In addition to our Employee Assistance Program, staff also have an opportunity to participate in individual counseling sessions, through an outside agency, that can be held in -person or virtually, during the regular scheduled work week Some of the areas we remain committed to are training, recognition, and staff appreciation, team building activities to focus on relationship development and personal growth; encouraging a work -life balance to include flexibility and telework opportunities; and participation in various department initiatives and committees In addition to the vanous trainings staff are offered throughout the year, we disseminate information on a vanety of training opportunities We have recently provided trainings to our division that focused on safety related to home visits, mental health and crisis situations, and trainings to enhance person centeredness, including a Virtual Dementia Tour (an evidence -based sensory experience), and Person Centered -Trauma Informed Approaches, with Dr. Shen Gibson. Following the pandemic we will continue to assess and revise our retention plans within the AAA to support our staff in the provision of quality service to our consumers, and the goal of remaining our staff's employer of choice 29 For our volunteers dunng the pandemic we provided additional training as sites began to reopen for congregate dining. AAA staff were made available to assist at sites when they were understaffed with volunteers. We reiterated during training that volunteers could not work when they were not feeling well, and that AAA staff would cover shifts to ensure the meals would continue We are partnenng with United Way to engage long-term volunteers for stability at the meal sites and we were in constant contact with meal site coordinators to be sure they felt supported and were able to meet the needs of the site. 4. How was the AAA able to use the current and previous stimulus funding to respond to the community needs? A significant portion of our stimulus funds have been funneled into our nutntion program for grab -and -go containers, increased cost for food delivery and other supplies. We have made, or are planning to make, improvements at numerous congregate meal sites. We have earmarked money for facility upgrades and repairs, ranging from fixing a leaky faucet to paving a gravel parking lot (which will allow for snow removal in the winter months, creating a safer environment for participants). We are working with senior centers/congregate sites for simple improvements such as tables and chairs or adding outdoor shades over a garden to allow the seniors to tend the garden safely in the heat of summer. We were able to work with our Meals on Wheels site to provide funding to repair or replace large ticket items in their kitchen We are exploring travel training for older adults and purchasing marketing materials to assist with getting AAA information into our communities. Additionally, we provided restaurant vouchers dunng the time that our congregate sites were closed due to the holidays Due to the wonderful success we experienced with the first round of vouchers, we are currently explonng another round of meal vouchers in early 2023. We were able to partner with the local cold weather shelter to fund their bunkbed dnve that allowed the shelter to get the older adults off the mats on the floor and into a bed when utilizing the shelter. Dunng the early days of the PHE we purchased laptops and tablets to provide a means of communication for our older adults, to fend off isolation and allow them a virtual or remote option to meet with their medical providers when necessary. 5. Are there any services and/or service locations that have been permanently stopped or closed as a result of the pandemic? 1 The Mead congregate meal site was previously housed in the Mead Town Hall. When the seniors paused congregating, the space was given to another group and the center did not have the capacity to restart the congregate program once the seniors were ready to start meeting in person again. Options were limited in the vicinity of the previous site; however, we were able to partner with a local church and the program is now up and running. This new site serves more participants than the Town Hall did prior to the PHE. The 30 Wattenberg meal site also closed during the PHE and we continue to work with the volunteers and church where the site is located to prepare it for reopening. 2. Our Outreach program is planning to re -build their "Fnendly Visitor Program" which was shut down due to COVID-19. Volunteers are assigned to older isolated adults to help combat loneliness. These volunteers will serve as the eyes and ears of the program's case managers when they sense a concern after a phone call or visit. The volunteers will also deliver food boxes and needed items to some participants. Although they have a new volunteer coordinator, it will take time to rebuild the program. 3. Weld County had a large organization that housed individuals in a nursing home, assisted living and apartment settings that closed during the pandemic Although this change of ownership was already in the works, it did occur dunng the pandemic creating an additional layer of difficulty. With the assistance of many of the Weld County AAA programs, community partners and families, all residents were safely relocated. SECTION VII: EQUITY When ensuring older adults are provided with equitable care, it is important to demonstrate progression, centered around equity and inclusion. Aging services and supports are cntical when working with various racial and ethnic minonties, LGBTQ+ older adults, low-income residents, and older adults living with HIV/AIDS. It is important to recognize the various challenges and gaps when navigating and obtaining services. According to SAGE, LGBTQ+ older adults are twice as likely to live alone and four times as likely to not have children, making it more difficult to age successfully in their homes and communities. In addition, SAGE states that 50% of all Amencans living with HIV are over 50 years old Over the next four years, WCAAA will incorporate building equity and inclusion throughout the region The AAA will work towards making positive impacts on the social determinants of health by: Participating in Thnving Weld, a collective impact structure of a vanety of organizations that are working together to create meaningful and lasting change by focusing on ways to address complex issues facing our community. The AAA is currently involved with the Healthy Eating and Active Living workgroups o The Healthy Eating Workgroup ensures accurate information is reflected for both congregate and home delivered meals on the website. It continues to evaluate what is trending and how the programs can serve the community, such as advertising what healthy food options are available like the food bank, food trucks, and Older Amencans Act programs. Future growth will include outreach with Spanish speaking 31 older adults at the Rodarte Center and Grandparents Raising Grandchildren program. The Active Living Workgroup focuses on increasing the number of people living at a healthy body weight through increased activity and active transportation. The AAA can showcase the Weld Aging Well workshops and classes, as well as promote Drug Take Back Day and Outdoor Rx, an initiative aimed at getting people outdoors to improve physical and mental health and wellbeing. Continuing in-depth involvement with United Way of Weld County's Aging Well Workgroup, formally known as the Older Adults and Healthy Aging Collective Impact Initiative As previously mentioned, United Way took the initiative to move to a collective impact process, working with interested partners to achieve a shared goal and social change, such as Age-Fnendly communities. Maintaining involvement with the planning of the Weld Senior Symposium, formerly known as Senior Law Day, a public service event for northern Colorado older adults and their caregivers. The event offers seminars and resource information such as veterans' benefits, how to avoid probate, qualifying for Medicaid long-term care benefits, medical advance directives, nutrition information, how to downsize, fraud and identity theft protection, and aging in place. The AAA will work towards serving older adults living with HIV/AIDS by: Engaging with the Weld County Department of Public Health and Environment to collaborate and offer programs and services that will close service gaps for older adults. Outreach to community partners and organizations such as churches, Northern Colorado Health Network, and hospital systems that may serve older adults living with HIV/AIDS, to initiate and secure collaboration. The AAA will maintain ongoing strategic planning to ensure programs, staff, and providers are engaged in inclusion, equity, and diversity practices within Older Americans Act programs by: Requinng OAA staff, including Ombudsman, to attend Project Visibility and/or other traimngs, such as unconscious bias training, as well as offering the same or similar trainings to other AAA staff, DHS staff, contracted providers, volunteers, AAA Advisory Board members, and/or community partners. The Ombudsman will encourage long-term care and assisted living facilities to incorporate equity and inclusion with staff traimngs and provide resources. When program planning for Older Amencans Act services, ensure an equity, inclusion, and diversity lens is applied to applicable situations Preparing, publishing, and disseminating educational materials dealing with the health and economic welfare of older individuals such as: 32 o Ensuring inclusive language and graphics are incorporated in marketing matenals such as the local newspapers, monthly messaging, and quarterly newsletters. o Taking a hands-on approach to hosting a Changing the Narrative event for professionals working with older adults and community members. Continuing to support cultural experiences, activities, and services such as: Planning and implementing an art show that highlights local older adult artists, both amateur and professional. Planning and implementing a film festival, an event that paints a landscape of aging, whose short films celebrate the joys, challenges, and opportunities of life. Participating in cultural opportunities in the community such as Pnde events, Martin Luther King, Jr. Day of Service, Cinco de Mayo, Juneteenth, and others as appropnate. SECTION VIII: QUESTIONS 1. What service/services are the highest priority in the Region and why are these services prioritized? Older Americans Act Core Services This section provides an overview of the core and optional programs that are the highest pnonty for Weld County and those that we anticipate funding over this four year planning penod The services and pnonty planning for the Weld County Area Agency on Aging (AAA) was guided by the information obtained from senior groups, individual seniors, volunteers, professionals, AAA staff, the Area Agency on Aging Advisory Board, as well as the requirements under the Older Americans Act Every four years the Weld County AAA releases a Request for Proposal (RFP) for all major program areas that are not provided directly by internal staff. For this bidding cycle, the RFP was released by the Weld County Department of Human Services in January 2023 The bid proposal outlined the expectations, goals, and objectives of the specific programs the AAA was interested in funding. Once the proposals were received from interested bidders, they were reviewed by a subcommittee of the Weld County Area Agency on Aging Advisory Board. The subcommittee will present their findings and recommendations to the Area Agency on Aging Advisory Board in March 2023. The Weld County Board of County Commissioners will review the bids in March 2023 and, upon their approval, provider contracts will be written, signed, and sent through the county contract process Below is a detailed outline of the service areas that will be funded dunng this four year planning penod Programs that are available through the Weld County AAA 33 but are not funded by the Older Amencans Act are also included in the plan but are clearly identified as programs funded through other funding streams. Information and Assistance (I Et A) and Aging and Disability Resources for Colorado (ADRC) The AAA will continue to ensure that all older adults have reasonable and convenient access to information and assistance regarding key services. As outlined in the 2022 CASOA and from the formal focus groups, Weld County older adults continue to express a lack of knowledge regarding access to information and assistance To increase reasonable and convenient access to information and assistance about services, the AAA has or will: Increase numbers of internal staff providing information and referral services. Volunteers are not currently used in this program. Add a rotating schedule of community face time with internal staff to include community focal points, senior centers, independent living centers, low-income housing complexes and community events including a regular presence in target areas with low-income/minority populations. Continue to provide training and assistance to the senior coordinators (WELDCOs) who are located throughout Weld County. The senior coordinators are well known to older adults in their communities and can provide information and assistance to seniors in a cost-effective and timely manner. The senior coordinators are either employees of the towns/cities they represent or are dedicated volunteers. Continued monthly meetings will be held to provide in -person training for these coordinators. Continue to disseminate information and assistance to the community through multiple forms of media including. the quarterly AAA newsletter, the AAA Monthly Insights email, the 50+ Marketplace News, the Greeley Tribune (the Beyond 60 Active Living page), the Senior Nutrition quarterly newsletter, local rural weekly publications, local radio stations, agency service directories, agency program brochures, the Department of Human Services' website, Facebook, Twitter, YouTube, LinkedIn, etc. Continue to form strong community partnerships with vanous agencies and organizations to offer workshops and traimngs available to the public on topics that address current senior issues or needs such as Senior Symposium, Project Connect, a Shred Event with AARP, a caregiver appreciation day event, High Plains library, United Way age friendly initiatives, partnership with the Greeley Natural area, making connections with agencies focused on disability advocacy, and we are actively assisting in the planning of other county -wide resource events and fairs. Explore a rebrand to clearly identify and increase visibility of the Older Americans Act programs. 34 Continue to support the efforts of the ADRC as It provides Options Counseling to nursing home residents that are interested in transitioning back into the community The AAA will continue to explore partnership opportunities over the next four years as the long-term care system restructuring continues to evolve Continue working with Medicaid funding through the Federal Financial Participation program. Continue quarterly ADRC Committee meetings that is comprised of multiple service agencies. Outreach Services The Weld County AAA will ensure that outreach efforts are conducted throughout Weld County to identify older persons and to inform them of the availability of services by: Maintaining the Minority Outreach Program. This service is currently being provided through a contractual agreement with a community provider. The contractor's responsibility will be to identify isolated and at-nsk minonty seniors and provide information and assistance regarding community services to, enable the seniors to remain independent in the community. A specific focus will be on seniors residing in remote areas and areas with higher poverty rates within Weld County Volunteers are currently being used on a limited basis in this program to disburse flyers and attend community engagements to provide program matenals and education Providing technical assistance on the services available to seniors in Weld County to a wide range of community leaders, including church leaders, service clubs, elected officials, and key personnel in other volunteer organizations. Case Management Services for At -Risk Older Adults Due to increasing numbers of at -risk seniors struggling to remain safely independent in the community, and to address the issue of limited case management service availability in Weld County, the AAA will continue to fund a case management services provider • Maintain the Case Management Program identify at -risk older adults who need short or long-term case management. This service is designed to help older adults remain as independent as possible in the community by providing and facilitating access to community -based supportive services • Volunteers are not being used in this program due to the scope of services provided. 35 Transportation Services The AAA will continue to fund transportation services. The 2022 CASOA survey indicated that 38% of older adults have experienced at least a minor problem accessing safe and affordable transportation. This is an 11% increase from the 2018 CASOA Thirty-nine percent (39%) of the responders that are age 75 or older stated that not being able to drive was at least a minor problem. As the senior population continues to increase, service needs will rise and there will be an even greater need for a variety of transportation services throughout the county. Currently, transportation service is being provided through a contractual agreement with a non-profit community service provider. The contractor provides door through door service rides to seniors, using volunteer drivers and a staffed minivan The challenge this contracting agency faces is the increasing demand for services and the need for additional volunteers throughout Weld County. The overall success of this program is primarily contingent on the ability to attract and maintain a robust volunteer staff. During the Public Health Emergency, the provider saw their volunteer dnvers fluctuate from an average of 100 active volunteers in 2019, dropping to only 34 volunteers in 2020. In 2021 they were able to expand their volunteer dnvers to an average of 50 volunteers throughout Weld County and at the time this Plan is being written they are currently reporting an average of 100 active volunteer drivers. This program continues to target the most vulnerable individuals, who do not drive and do not use public transportation because of cost, accessibility, or lack of stamina. Approximately 90% of their nders are living at or below 50% of the Area Median Income No current traditional transit system exists in the county that has the potential of reaching older adults in all parts of the county. We continue to address the need for handicapped accessible transportation Our current provider was recently successful in obtaining funding to add a handicapped accessible van to their fleet and will work to have their new program up and running in early 2023 The Weld County community receives additional transit services from a variety of entities: The City of Greeley/Evans provides transportation services (fixed route and paratransit services) within the cities of Greeley and Evans Individual senior centers/recreation centers and long-term care facilities provide limited transit services either through their own vans or volunteer drivers Also, Envision, the Community Center Board, provides transit services to older adults with developmental disabilities Traditional taxi companies and ndeshare companies such as Ztrip, Uber and Lyft are present in parts of Weld County VIA Mobility Service covers Southern Weld County. Coming soon, Bustang, a transportation option offered through the Colorado Department of Transportation to provide services between Sterling, Greeley, and Denver. 36 In -Home Services The AAA will provide homemaker/personal care and mental health in -home services through contractual agreements with non-profit community providers. The 2022 CASOA found that an average of 36% of the respondents reported at least a minor problem with feeling depressed, while 50% of those 85+ reported a problem. 28% percent indicated that they needed assistance with performing regular activities including walking, eating, and preparing meals 64% stated that they are having at least minor issues with heavy or intense housekeeping. An average of 56% report problems with maintaining their home and yard and finally 31% report an issue with having a home to suit their needs The following services are designed to give older adults access to a vanety of homemaker/personal care provider services through a voucher program. Our counseling service provides the ability to access mental health services in an innovative and effective avenue Maintain homemaker and personal care services to frail older adults who have no other source of third -party reimbursement for such services, through a person -centered voucher program The AAA's internal voucher program contracts with multiple provider agencies. The program will continue to work with multiple provider agencies within and outside of the county to increase availability of services to older adults residing in even the most isolated and rural parts of the county In addition to the homemaker/personal care voucher program Weld County AAA has instituted a Home Safety Program, providing vouchers to individuals requiring assistance to remain independent in their home If funding allows, we will plan to expand this program over the next four years, considering community needs at the time Maintain funding for in -home or virtual one-on-one peer counseling services to at -risk seniors. Providing counseling in a home and virtual setting, versus office or mental health center, has been very successful with the senior population, who often hesitate to access mental health services This service addresses issues related to loneliness, isolation and loss, and other life changes that impact many seniors Due to the nature of the services being provided, volunteers are not being used for the in -home service programs Legal Assistance Services See information under Section VIII. Ombudsman and Legal Assistance section, question #7. Ombudsman Services See Information under Section VIII Ombudsman and Legal Assistance, questions #5 and #6 37 Nutrition Services The Weld County AAA will continue to prioritize both the congregate and home delivered meal programs in Weld County. The congregate program will remain an internally managed program run by five staff with the assistance of short-term internship students. AAA will continue to fund the home -delivered program through a contractual agreement with a non-profit home delivered meal provider. Congregate Meal Program - The Friendly Fork The congregate meal program (The Friendly Fork) is an internally managed program. The staff consists of one full-time supervisor, a part-time registered dietitian, a part-time warehouse manager, a nutntion program/voucher specialist, and an administrative assistant. Our service area is nearly 4,000 square miles and is both urban and rural in nature. To meet the needs of our senior population, we currently manage twenty-three (23) congregate meal sites throughout the county. The congregate sites are in a vanety of settings including low-income housing, senior centers, recreation centers, town halls, and community buildings, chosen to give access to seniors throughout Weld County, paying special attention to the locations of our targeted populations. The program is very dependent on dedicated volunteers. The Fnendly Fork volunteer staff include a meal site coordinator, registration desk staff, individual kitchen workers, and greeters All the volunteers are equally important, and most are cross -trained, allowing them to work in different areas, depending on the need. Each meal site requires a minimum of five volunteers, but the larger sites require up to 10 As of 2022, the Friendly Fork has approximately 215 volunteers who have been trained on program policy and procedures, food safety and sanitation, customer service, and a vanety of other pertinent topics We saw a significant decrease during the Public Health Emergency and are steadily working on regaining and adding to our previous number of volunteers. AAA continues to contract food purchasing and meal preparation with existing providers in the community. The University of Northern Colorado has been our sole provider for over 39 years The delivery of food to the meal sites has always been provided by a professional transportation company, rather than by volunteers. In addition, it is important to note that due to our successful partnership with our local communities, 22 of our 23 meal site locations are provided at no cost to the program. The Weld County Senior Nutrition Program continues to see an increase in participation since the 2018 Four Year plan was submitted, which is not the trend for the rest of the country Over 58,000 meals were ordered in Fiscal Year '19, over 63,000 in Fiscal Year '20, while in Fiscal Year '21 the program exceeded 80,000 meals. In Fiscal Year '22 there was a slight decline in meals ordered (78,000) due to no longer serving frozen meals to the four senior housing facilities 38 during the COVID-19 shutdown. The increase in participation can be attributed to many different factors: adding service days to meal sites, continuing to offer evening meals at targeted locations, as well as the populanty of offering both take-out and dine in options at all meal sites. The Weld County Fnendly Fork program was exceedingly creative throughout the pandemic when offering nutntion education presentations Virtual presentations became the best alternative and an excellent way to engage with older adults. Recorded presentations were available via the County website for those that were unable to attend the live presentation. As meal sites re -opened, presentations resumed within the facilities in addition to the virtual and recorded presentations. The Weld County Senior Nutntion Program does have concerns regarding the budget and the increase of program costs (food costs, cost of living adjustments, supplies including the additional take-out matenals) compounded with funding streams that will no longer be available in the coming four years. The AAA staff will continue to evaluate and monitor the program to meet the greatest needs To keep the program viable and relevant to older adults over the next four years we plan to: Market the Nutrition Program across the county to attract new customers to the program. Continue to support the communities within the county that are building new structures (Carbon Valley and Hill -N -Park) and assist with their program visibility. Offer support and guidance to meal sites when re -opening after the pandemic. Maintain a financial contract with the University of Northern Colorado or like provider to prepare hot meals for the congregate program that meet guidelines and offer vanety Maintain a financial contract with a community provider to deliver food from the meal provider to the designated meal sites. Maintain a positive relationship with the Weld County Department of Public Health and Environment and partner with them to assist with Food Safety and Sanitation training for the volunteers Maintain nutntion education and counseling services to all congregate senior nutntion participants through education presentations and written matenal, and offer counseling services to all participants, targeting those participants who are nutntionally at risk. Continue to offer and grow the Text -2 -Live Healthy (T2LH) and Fresh Conversations programs available through the State Unit on Aging. Maintain and support AAA Staff who will continue to provide the required oversight needed to ensure that the program meets federal, state, and local regulations and guidelines. • Improve the supportive services at the senior nutntion sites. • Offer senior nutntion counseling and education to seniors who are not participants of the senior nutrition program. 39 Home -Delivered Meals Program The AAA will continue to fund home -delivered meals through a contractual agreement with a non-profit home -delivery meal provider Nationally and locally the aging network is anticipating an increased need for home -delivered meals due to the growing number of adults 85 years and older. Histoncally, the local community provider has used volunteers extensively in their program. Almost all the client meals are delivered by a fleet of volunteers Staff will cover routes if a volunteer is unavailable. To maintain the program as it is currently structured, the following must occur: Maintain a financial contract with Meals on Wheels or similar provider to provide home -delivered meals to Weld County seniors. Maintain nutntion education and counseling services to all home -delivered senior nutntion participants by providing participants with educational material and offer counseling services to all participants, targeting those participants who are nutntionally at risk These services will be provided by a registered dietitian. Continue to explore expanding home delivered service to parts of the county that are currently not served. , Explore the possibility of providing an evidence -based wellness program geared to homebound seniors who participate in the home -delivered program, through the AAA's Weld Aging Weld Program. National Family Caregiver Support Program The AAA will continue to internally manage the National Family Caregiver Support Program. The program provides enhanced information and assistance to caregivers, periodic training and workshops, as well as respite voucher program services. According to the 2022 CASOA, approximately one in five Weld County older adults feel burdened either physically or emotionally by their caregiving responsibilities and one in four burdened by their financial responsibilities 21% of respondents reported providing between 4 to 20+ hours of care each week. As our 85+ population continues to grow, we anticipate an increase in the number of requests for services. We continue to see an increase in the number of caregivers that still work and an increasing number of children caregivers. In State Fiscal Year '19, 63% were spouse caregivers and 35% children caregivers. To date, 46% are spouse caregivers, 49% children caregivers, while 4.5% of caregivers fit neither of these categones. Children are reporting that they now work from home or work a hybrid schedule since the beginning of the PHE, providing them the opportunity to offer care for a parent. The program continues to offer evidence -based programs such as Powerful Tools for Caregivers and Stress Busters. These classes, taught by internal staff and trained community volunteers are held in a variety of locations throughout the 40 county. These classes, as well as our other evidence -based classes, frequently attract individuals who might otherwise have not reached out to the AAA. Several Area Agency on Aging Advisory Board members attend these classes, and many have become volunteer instructors. The Caregiver Appreciation Day, a collaborative event with several community network providers, has been an annual event for many years and will continue to be offered if attendance and interest remain steady. We continue to see an increase in the number of younger grandparents raising grandchildren that do not meet the age requirements of the Older Americans Act Many of these grandparents are experiencing very complex and diverse challenges with their grandchildren. These situations frequently result in referrals to North Range Behavioral Health, family law attorneys, Weld County's Community Outreach Program and the Kinship programs at the Department of Human Services and Catholic Chanties, and similar agencies AAA staff and the AAA Grandparents Raising Grandchildren Committee members will continue to monitor the trends and evaluate the AAA's continued role with this program. To maintain the program as it is currently structured, the following must occur: Maintain the consumer directed caregiver voucher program structure and process Explore additional supports for caregivers Strengthen relationships with providers in Weld County that offer support for caregivers. Examples of these providers include, Dementia Together and A Little Help Continue to explore innovative ways to meet the needs of the older grandparents who are raising their grandchildren and maintain relationships with Catholic Charities and the Kinship program within the Department of Human Services Older Americans Act Optional Services Dental, Vision, and Hearing Program (DVH) and Visually Impaired Program The AAA will continue to manage the Dental, Vision, and Hearing Program (DVH) internally. The program is a consumer directed voucher program that allows the older adult to select the provider of their choice During this Plan period, the AAA, using new software, was able to streamline the voucher process and in doing so has allowed for greater consumer contact and assistance We continue to encourage providers to give reduced rates to our clients. Most of the clients we serve do not have pnvate dental or vision insurance Clients who receive Medicaid do have limited dental coverage but finding a Medicaid provider in Weld County can be a challenge. Other dental assistance programs, such as the Colorado Dental Health Program for Low -Income Seniors have few 41 accessible providers in Weld County. The administrative time needed to explore payer of last resort options has added delays in clients accessing services Since 2015 the Visually Impaired Program has been funded by State General Funds and implemented by the AAA as a voucher program. The program was designed to provide services to older adults who are blind or visually impaired whose vision cannot be corrected with glasses The designated funds can be used to purchase assistive technology, visual aids, adaptive aids, and access to training by a therapist. The program is managed by the same coordinator that oversees the Dental, Vision, and Hearing Program The coordinator works closely with agencies such as the Curtis Strong Center, Ensight Skills Center, and the Audio Information Network to connect clients with the most appropriate services and/or equipment. These funds help increase the number of services that we can provide to clients who have specialized equipment and service Volunteers are not used in either of the programs in this section. Chore Program The Chore Service Program will continue to be managed internally by the Community Service Coordinator. The program is a consumer directed voucher program that allows the older adult to select the chore provider of their choice. The chore services are designed to help frail seniors stay safe and independent at home The chore services that may be included are lawn maintenance, snow removal, fall or spring yard clean up, and heavy housework. The 2022 CASOA found that overall, 55% respondents stated that they had at least a minor problem maintaining their house, 64% indicated at least a minor problem doing heavy or intense housework, and 57% indicated at least a minor problem maintaining the yard work. Across the board, over 60% of the seniors who most frequently stated that they had at least a minor problem maintaining their home and yard were 75 years or older We anticipate that we are going to see an increasing need for chore services over the next four years as the 75+ senior numbers continue to grow. Volunteers are not used in this program. The Home Safety Program is reported under chore services to the State Unit on Aging, we will continue providing this program as a consumer directed voucher The program assists eligible older adults in obtaining grab bars installed in their home to increase safety 2. What is the workforce and volunteer capacity in the Region relative to the need? We continue to hear from our providers and community partners the frustration with the inability to fully staff their programs. This gap in staffing often leads to service delay or denial. Over the next four years we will continue to explore avenues to collaborate with our providers and community partners to tackle this issue. One area we are exploring in the Age Friendly Initiative is a collaboration with the North Colorado Regional Health Summit to address workforce concerns 42 The volunteer capacity in Region 2B is currently in a state of expansion. Prior to the pandemic we had a solid base of volunteers throughout the region with both internal and external programs. However, during the height of the pandemic, many providers observed their volunteer numbers and hours decline to near single digits. However, we are pleased to report that all areas of volunteerism across the region are beginning to increase. For example, as previously noted, our transportation service dropped as low as 34 volunteers in 2020 and has been able to grow their program back to 100 volunteers as of December 2022. Although the growth continues in all areas of the Region, there is never enough to fill all the needs as our population ages. 3. What is your current process for monitoring providers and what plans do you have to update it and improve over the next four years? Currently, all community providers submit a monthly invoice by the 10th of the following month of when services were provided. Once the invoices have been received, the AAA Quality Assurance Specialist reviews the information provided to assure that the information on the invoice matches the data in the State system as well as meets other requirements such as units requested, required cash or in -kind match, overall program costs, etc. The AAA Division Head also reviews the invoices and signs off on each invoice. The invoices are then given to the Department's fiscal office where the fiscal staff reviews the information again for accuracy before paying the provider. Annually the AAA conducts a formal review of every community contractor. Each contractor must complete the AAA onsite evaluation form and return the completed form to the AAA pnor to the onsite visit. The AAA evaluation team consists of the AAA Division Head, the Community Outreach Manager, the AAA Quality Assurance Specialist, a member of the Weld Department of Human Service's fiscal team, and members of the Area Agency on Aging Advisory Board. For the monitonng visit to be productive, key contractor staff members are requested to be present at the visit. Dunng the visit, the evaluation form is reviewed, and additional information is obtained if needed. Policies and/or procedures, program issues/concerns, need trends and other relevant topics are discussed. The goal of the monitonng visit is to ensure that contractors are providing appropnate services in a manner that meets both the AAA's and the State Unit on Aging's regulatory expectations, and also that they are meeting the expectations of the individuals they serve. The AAA previously reorganized the duties of an existing AAA staff member to allow for a more concentrated focus on quality assurance, for both internal and external programs throughout the fiscal year. This has proven to be helpful in identifying issues or concerns or any difficulties implementing new regulations pnor to the AAA or the State Unit on Aging evaluations. 4 What services currently have a waitlist? What is the process for monitoring the waitlist and how are individuals prioritized to receive services? 43 The waitlists continue to fluctuate related to the time of year and availability of funding During any given year we typically see waitlists for the following internal voucher programs: • Chore services • Caregiver Respite services • In -Home (homemaker and personal care) services • Dental, Vision, and Hearing services All providers have a written policy and procedure in place that guides how they monitor and pnontize individuals on the waitlist. For all internal programs, we monitor the waitlists minimally every month and we use the state approved prioritization worksheet to help guide our prioritization process. All waitlist information is gathered from internal and external program areas and reported in the State's required reimbursement system monthly and reviewed quarterly for accuracy. Ombudsman and Legal Assistance 5. What long-term care issues would you like the State Ombudsman to give priority to as a systems advocate during the next four years? Areas we would like to see the State Ombudsman give priority to over this planning period include: Strengthening/improving communication with CDPHE-AL and SNF teams. • Arbitration Agreements in assisted living settings. • Advocacy for Involuntary Discharges • Advocacy surrounding HCBS Settings Final Rule. • Mandatory staffing ratios/potential nursing home closures -advocating for residents who will need to relocate when there are minimal options available Advocating for improvements in the declining options for residents on Medicaid. 6. In addition to resident council meetings, family council meetings, and presentations to the community, what other activities will the local Ombudsman participate in during the next four years to educate the community regarding long-term care ombudsman services? The AAA will continue to be the host agency for the LTC Ombudsman Program and will maintain the program internally. The LTC Ombudsman Program will be supported as a separately identifiable, distinct entity within the AAA The LTC Ombudsman Supervisor/Regional Ombudsman reports to the AAA Director and has all of the authority vested by the federal Older Americans Act and State of 44 Colorado Statutes to carry out the activities of a Long -Term Care Ombudsman. Oversight will include nine (737 beds) skilled nursing facilities and twenty-four (801 beds) assisted living facilities. There are plans for two additional assisted living facilities to open in 2023 (approximately 28 beds). It is anticipated that the community will see some additional private pay assisted living facility licensing requests within the next four years. Due to the current number of long-term care facilities in Weld County, as well as the anticipated growth in assisted living facilities, the Ombudsman Program will continue the three full-time Ombudsman positions. In the event that the number of facilities continues to grow, it may be necessary to consider possible funding options for an additional LTC Ombudsman position. The Ombudsman staff will continue to participate in all required training sponsored by the Colorado State Long -Term Care Ombudsman Program, or other approved training that will help meet the annual training requirements to maintain certification. The Ombudsman Program uses volunteers on a very limited basis due to the sensitive and confidential nature of the program and the high level of supervision required. When utilized, volunteers receive all required ombudsman training. The Ombudsman Program often receives complaints about overall care concerns related to staffing shortages in LTC facilities. Staffing shortages are widespread and often lead to high use of agency staff Several of the Weld facilities have goals of becoming agency free, yet few have been able to consistently achieve and maintain this goal. It is anticipated that there will be ongoing facility staffing issues throughout the next four years. The Ombudsman Program continues to monitor legislation for mandatory staffing ratios in skilled nursing facilities and considers possible outcomes of such requirements. The Ombudsman Program continues to see a significant number of residents in skilled nursing facilities and assisted facilities who need mental health services and traumatic brain injury support. It is often challenging for staff to meet the needs of these individuals. As a result, appropriate training and support for staff and family, as well as having more mental health related services, is crucial for providing person -centered care LTC Ombudsman cases involving this population often require a high level of advocacy and extensive staff time. Individuals who exhibit high-nsk behaviors have very limited housing options if they need assisted living or nursing home level of care. There has been a decline in the number of assisted living and skilled nursing facilities that are willing to admit individuals with significant mental health needs. The Ombudsman Program continues to see a decline in ACF's (Alternative Care Facilities), further limiting available housing for residents who are enrolled in Medicaid In addition, Medicaid skilled nursing facilities have become very selective when accepting individuals with a Medicaid pending status. This can be very challenging for individuals who are discharging from a short-term 45 rehabilitation stay and in need of placement at a long-term care facility that accepts Medicaid. The Ombudsman Program will continue to work closely with the office of the Colorado State Long -Term Care Ombudsman, the LTC Ombudsman network, Adult Protective Services, HCBS Services, and local community providers, whenever possible. The Long -Term Care Ombudsman Program pnonties include: Investigate long-term care complaints and concerns. Provide information and consultations to residents, family members, facilities, and the community. Maintain thorough, accurate and timely documentation in the State data system. Maintain involvement with resident, family and dietary councils Maintain awareness of facility staffing challenges and provide residents' rights training to facility staff. Monitor facilities for patterns of willful interference with the LTC Ombudsman Program. Monitor person -centered care education and practices within LTC facilities. Monitor ACF's for compliance with residents' rights related to HCBS Settings Final Rule. Monitor and respond to involuntary discharge notices. Monitor the transfer/discharge practices of assisted living facilities to ensure they are following new Chapter VII appeal process regulations. Assist with contract issues related to services provided by facilities, such as arbitration agreements. Monitor issues in facilities related to mental health and traumatic brain injuries. Provide long-term care related information to the community at large. Educate residents, family, staff and the community about the LTC Ombudsman Program, residents' rights, and how to make a referral. Maintain involvement in the Adult Protection Community meeting. Participate in community victim advocacy groups/committees, such as CCVC (Coordinating Committee for Victims of Cnme). Encourage facilities to develop and maintain appropriate Emergency Preparedness plans. 7. How will the AAA prioritize legal assistance in the form of advice or representation from the Legal Assistance Program during the next four years for cases identified in the Older Americans Act, including income, health care, long-term care, nutrition, housing, utilities, protective service, defense of guardianship, abuse, neglect, and age discrimination? 46 The AAA will continue to fund Legal Services through a contractual agreement with a non-profit legal services provider. According to the 2022 CASOA the availability of financial or legal planning services was rated positively by 29% of older residents. To address the continued need, the contractor will provide services that are aligned with the scope of services and priorities, outlined below The priorities and scope of services will be reviewed annually by internal staff, the provider, and state staff dunng the program audit process, and formally every four years during the four year planning process. To ensure that the provider is providing services that address the identified pnonties, the provider will complete the Legal Assistance Report. This form outlines the units of services given, the type of legal issues addressed, the type of services given to address the identified legal issue and a list of services they were unable to provide and why The AAA will review this information regularly and report the cumulative information to the State Unit on Aging. Due to the confidentiality issues related to this service, no volunteers are used. The following are the pnonties that guide the Legal Program: Public Assistance Benefits. Provide legal assistance and advice in applying for and determination of eligibility for public assistance benefits, including but not limited to Long -Term Care Medicaid, Medicare Savings Plans, Old Age Pension, the Low -Income Energy Assistance Program (LEAP), and Supplement Nutntion Assistance Program (SNAP). This will include providing advice and information on specifics of Medicaid Programs and payment of long-term care, including Medicaid Qualifications, Medicaid Coverage, Spousal Protection (Community Spouse Resource Allowance, Monthly Income Protection) and Medicaid Estate Recovery. Assistance will consist of advice and/or administrative representation for overpayments, reductions, and termination or denial of Public Assistance Benefits The Legal Services Provider will provide in -person representation before an administrative court to appeal the reduction, termination, or denial of a senior client's long-term care Medicaid. Consumer Matters: • Provide legal advice, negotiation and brief service regarding debt collections, breach of contract, garnishments, utility shut offs, and other contract disputes. Services may consist of assisting senior clients in prepanng for self - representation, including, but not limited to: Small Claims Court, objections to garnishments, interrogatones, etc. Housing Issues: • Provide legal advice, negotiation, and brief service on matters related to landlord -tenant -renting and subsidized housing. 47 Powers of Attorney and Living Wills. • Aid with document preparation of General Durable Power of Attorney, Medical Durable Power of Attorney, and Living Wills. Additional services beyond the basic pnonties include: Community Education: Provide community legal education presentations as requested from Weld County senior centers, Weld County senior housing complexes, and long-term care facilities on legal topics of interest to senior clients Those topics might include preventative measures against consumer fraud, consumer debt issues, housing issues, advanced directives for healthcare, financial powers of attorney, and related issues. Community Outreach: • Provide legal assistance and meet the needs of senior clients unable to travel. This will include visits to rural sites (e.g., senior centers, senior housing complexes, nutntion sites, etc.) and to institutionalized, isolated and homebound older adult residents of Weld County as needed. This can be accomplished by phone, e-mail, on-line resources, or in the client's home. Assistance will include the capacity to reach minonty senior clients by providing legal assistance in Spanish. Administrative Duties - the legal services provider shall ensure service quality and maintain professional standards by providing the following: Establish a system of filing, record keeping, system for conflicts checks, docket control, and updating case activities. Provide for the supervision of legal workers by an attorney. Establish a system of review to evaluate the quality of legal work, determine what pertinent issues have been identified, to assure the timely handling of cases, to ensure that clients are involved in establishing case objectives, and that the client is kept informed of developments in the case. Track unduplicated clients on a quarterly basis including units of service, types of cases, and demographics. Document those senior clients the legal service provider is unable to represent and the reason why they cannot be served. • Give appropriate resources and referrals. • Provide training for legal workers based on responsibilities and skills. • Ensure the confidences of clients are preserved from unauthorized disclosure. 48 8. What challenges does the AAA anticipate to ensuring that the local Legal Assistance provider is able and willing to provide representation for these issues and how will the AAA address these challenges? Weld AAA does not anticipate challenges in regard to ensuring our Legal Assistance provider is able to provide the required services. During the Request for Proposal process, we clearly outline priorities and scope of services. We also are assured that the services will be provided by, or supervised by, an attorney or attorneys who are able to address the legal issues/concerns appropriately. We will also verify that services are provided in the manner requested during our annual evaluation process. 9. PACE Ombudsman: For local PACE Ombudsman programs that have a PACE organization in your area, what are your ideas to address the growth? There are two PACE programs that work with Weld County residents who live within specific zip codes: Innovage/PACE in Loveland and TruPACE in Lafayette. At this time, the only local PACE Ombudsman program is housed within the Denver Regional Council of Governments (DRCOG). There are many more PACE locations and participants in their area. Any PACE concerns that anse in Weld County are referred to and investigated by the state PACE Ombudsman. If another PACE organization opens in Weld or Lanmer County, it would be beneficial to explore the feasibility of adding a local PACE Ombudsman for Northern Colorado. However, neither PACE program in our area is currently able to accept new enrollments. Other Services 10. What are the AAA's plans related to providing evidence -based health promotion or disease prevention programs? The Disease Prevention and Health Promotion Services and Evidence -Based Programs will remain as internal programs. The programs will continue to be marketed to the community as Weld Aging Well. The program is administered by a full-time employee dedicated to locating dedicated volunteers, offering more workshops and evidence -based wellness classes to older adults, and connecting with community partners. With the increase in staff time dedicated to health promotion services, our goals are to increase volunteer retention rates, improve volunteer satisfaction, and attract a more diverse community of volunteers. These goals directly corollate with our ability to maintain and continue to look for ways to increase the overall number and types of classes offered to older adults in a variety of settings across the county. Classes that are currently being provided are: • A Matter of Balance • Aging Mastery 49 • Healthier Living Colorado (Chronic Disease Self -Management Program) • Healthier Living Diabetes Colorado (Diabetes Self -Management Program) • Powerful Tools for Caregivers • Stress Busters • Strong Women (Strong People) • Tai Ji Quan Moving for Better Balance • Tomando Control de su Salud (Chronic Disease Self -Management Program in Espanol) Walk with Ease The 2022 CASOA showed an increase from the previous report in 2018, in the number of older adults reporting a challenge or potential challenge of falls or injuring themselves in their home. In response to this need, the AAA will continue to explore opportunities for additional evidence -based programs, expand our reach dunng the fall prevention awareness week event and will continue to strengthen our relationships with the coalition. The Weld Aging Well program can only grow if we are successful in recruitment and retention of our volunteers. We currently have 25 volunteers who have very diverse education and professional backgrounds. It is critical that we take excellent care of our wonderful volunteers and provide support, acknowledgement and guidance, if retention and growth are our goals Evidence -based programs that are being explored in the next four years are: • Healthy Moves for Aging Well (targeting homebound clients) • Financial Wellness • HomeMeds • Mind Over Matter 11. In addition to funding received through the Older Americans Act (OAA) and State Funding for Senior Services (SFSS), what other funds are received by the AAA to provide services for older adults? Other programs not funded by the Older Americans Act or State Funds for Senior Services include: Colorado Options for Long -Term Care Program (OLTC) or Single -Entry Point (SEP) Options for Long -Term Care Program provides community -based long-term care options and case management services to persons qualifying for specific Medicaid waivers and state programs Maintaining the Options for Long -Term Care Program within the AAA increases the likelihood that clients (many who are the most disabled, frail, and low-income in the community) are referred correctly and quickly to the appropriate program or service. This program has continued to see 50 growth over the years, and we anticipate a steady increase over the next four years. Adult Protective Services The Adult Protective Services Program (APS) moved under the umbrella of the AAA in 2013 to streamline adult services within the Department of Human Services The purpose of APS is to support and protect at-nsk adults from self -neglect or mistreatment by investigating allegations, advocating for clients and, when needed, arranging for services to stop or prevent harm by using the least restrictive intervention and respecting the client's self-determination The APS team is growing in number to reflect the increased number of at -risk adults in our community Colorado Choice Transitions (CCT) Staff members of the Aging and Disability Resources for Colorado have participated in in the Colorado Choice Transition project by providing Options Counseling for residents of long-term care facilities who have indicated formally that they would like to leave the institutional setting and return to a less restrictive living situation within the community. Due to the funding changes that have occurred related to the project, it is unclear what our role will be in the next four years. We will remain open to continuing our partnership with the Colorado Department of Health Care Policy and Financing and look forward to exploring other program opportunities Long -Term Care Eligibility The Long -Term Care team determines eligibility for those in need of Home and Community -Based Services and Nursing Facility Services. They can also complete eligibility applications for older adults or persons with a disability for SNAP, MAGI, Non -Magi, Adult Financial, Colorado Works and approve payments for Burial Assistance Targeting and Outreach 12 What are some successes the AAA has used that improved access and utilization of services by individuals who are at greatest social and or economic need? We continue to work diligently to reach seniors throughout Weld County. We remain successful in this endeavor using our in -home voucher program and by allowing clients to choose their own provider in the voucher programs such as our Dental, Vision, and Hearing program, Chore program, and the Caregiver Respite program We also have both contracts and informal partnerships with community non -profits whose primary mission is to reach out to seniors who are in social and economic need 51 We continue to place our senior nutntion program at the top of our pnonties. 59% of respondents to the 2022 CASOA survey reported only fair or poor access to affordable quality food and 20% reported at least minor problems with having enough food to eat. Both sets of responses are trending 10% more negatively than they did in the 2018 CASOA survey. Current sites are in a vanety of settings throughout the county. Several of our sites are located within low-income housing and in rural communities. We continue to monitor the need to expand days and site locations to increase our accessibility We offered restaurant vouchers when our congregate sites were closed for the holidays and are currently explonng additional restaurant vouchers as well as vouchers for the farmer's market in the future. We moved to grab -and -go during the PHE and continue to provide this service to allow for improved access and utilization. We have provided laptops and tablets to decrease feelings of isolation and allow access to communication with the recipient's family and medical providers. We have been able to expand our evidence -based wellness program, Weld Aging Well, in the rural areas of our county. In 2023 we will have 13 classes outside the Greeley/Evans area and 31 classes within Greeley/Evans. The reason for the dispanty in numbers is the increase in number of Strong People classes in the Greeley/Evans area, directly related to the number of volunteers willing to teach in these areas Dunng the Public Health Emergency, we were able to add virtual classes as an option and due to the success, we will continue with this option into the coming years. Moving to a full-time Wellness Coordinator has proved to be extremely successful and we will continue with this model, making classes in more rural areas of the County a priority. We continue to require all contractors/providers who provide direct services to older adults, to actively market to and report on the number of at -risk clients served. This request is formally included in all appropriate provider contracts and is included in the formal Request for Proposals process every four years We also worked in collaboration with our transportation provider to allow for grocery ordenng and delivery to our greatest at-nsk seniors in the community. We opened a new meal site in Mead, near the closed site to allow for continued participation for those already involved and also allowing for growth. 13. What strategies will the AAA use to raise awareness of the services provided over the four years of the Area Plan to target populations? Our goal is to continue to connect and serve all older adults who are eligible and may benefit from OAA services. We have and will continue to market our services 52 to our community members in various ways The following information outlines our current and future marketing and outreach efforts' Explore the idea of a statewide campaign to increase awareness of the AAAs and services offered by Weld County's AAA. RFPs will include provider goals for reaching our targeted populations Continuous improvement to our Weld AAA website. Distnbute the updated AAA HelpSource Resource Guide (available both in hard copy and on the AAA Website) www weldaaa org Maintain the weekly AAA senior -focused page called Beyond 60 Active Living in the Greeley Tribune (the page contains short articles and information concerning the senior nutrition meal program and other educational and social events geared to older adults). • Distnbute our free quarterly agency newsletter • Monthly announcements distnbuted via email • Increase email distnbution of available opportunities within Weld County. • Continue to submit senior -related articles in the 50+ Marketplace News, a free publication available throughout Weld County and continue to seek other media opportunities Participate in a variety of community events geared to older adults Partner with institutions of higher learning (University of Northern Colorado and Aims Community College) and hospital systems (Banner and UC Health) Continue to support and fund programs that have shown to be successful in reaching out and serving our target population Continue to monitor the efficiency and effectiveness of the number of meal days at current senior nutntion meal sites Increase the awareness of our Long -Term Care Ombudsman program Increase awareness of senior resources by increasing the physical presence of our ADRC staff at senior nutrition sites, food banks, book mobile, low-income housing sites and other potential locations in the county. Continue to work with United Way of Weld County's Collective Impact Initiative. Innovation and Expansion of Services 14. What type of innovations is the AAA planning to try during the next four years to improve the quality and availability of services provided or funded by the AAA? The AAA is always open to looking at enhancing existing services or exploring new service opportunities that will help meet the mission of the agency. Below are projects that we are either actively working on or exploring: • Due to the success we have seen in the Weld Aging Well program, we will continue to have a full-time staff member dedicated to the wellness program 53 We will explore and offer new evidence and wellness -based programs to Weld County seniors. We will consider new and innovative ways to market to the community, information related to our available program options. We will remain committed to exploring non-traditional partnerships that will help us expand our program availability to locations throughout the county. Age friendly initiative involvement Over the last couple of years, the Senior Nutrition Program has offered evening meals during the summer months. The evening meals have been favorably received and we have attracted new clients, as well as regular attendees. We have found that many individuals enjoy the opportunity to share an evening meal with others. We will explore the possibility of adding a choice or special diet meal to this program. At the beginning of the Public Health Emergency, we switched all of our meal sites to grab -and -go. Although all sites are now offering congregate meals again, the grab-and-go's were very successful and we will continue to offer these for individuals that prefer not to congregate as well as individuals that find the grab -and -go more convenient. If funding allows, we will plan to continue to offer this additional option. The AAA will continue its work with United Way (UW) of Weld County's Collective Impact Initiative. The Collective Impact Initiative for Older Adults and Healthy Aging (now called the Aging Well Workgroup) started in June 2018. As part of ongoing, collaborative processes that include volunteers and the organizations themselves, the Collective Impact Fund invests in programs with nonprofit organizations throughout Weld County that are working together to reach community -wide goals in four initiative areas. The expectation is for those awarded to develop and implement long-term efforts to improve their communities Two of the four initiatives directly affect the 60+ population in Weld County Aging Well The Aging Well Workgroup applied for admission into the AARP Network of Age -Friendly Communities and began their work to meet the needs in local communities This new initiative, Age -Friendly Weld (AFW), formally joined the AARP Network in early 2021 with three municipalities in Weld County signing on to add their support. The stakeholders leading this group, more than 20 organizations in Weld County, work to address the needs of older adults at both the individual and system levels with the goal of improving all of Weld County for older adults. Weld's Way Home Affordable and accessible housing continues to be a major concern in Weld County due to the overall population growth and cost of living increases. Less than 25% of respondents in the 2022 CASOA stated they felt there was availability of accessible housing (e g., homes with a no step entry, single - floor living, wide hallways, and doorways). Homeless numbers have increased in Weld County; a contributing factor is the limited amount of affordable and accessible housing. While the number of individuals and families expenencing homelessness can be difficult to ascertain, a recent 54 Point -in -Time count of people expenencing homelessness in Weld County has found 40% of individuals currently passing through the United Way's Housing Navigation Center/Cold Weather Shelter to be 60+ years of age. This is an increase from 2019 at 20%. According to Weld County UW, Weld County was recently ranked as the U.S. region most likely to be on the verge of a housing crisis and the tenth most unaffordable housing market in the nation. Over half of Weld County renter households pay more than 30% of their income on housing costs, putting them in a precarious financial position, unable to meet expenses and to save for the future. The solution to homelessness is housing, not more services or being sure that someone is "housing ready" before they move into a new home. Given that the 60+ population is rapidly growing in Weld County, it is fair to assume that the number of homeless who are 60+ is also increasing. Currently, a collaboration of 25+ organizations led by United Way of Weld County, is working to address homelessness and household instability through the Housing First method. Housing First focuses on rehousing people expenencing homelessness in permanent homes as quickly as possible and then providing support needed by the individual. Studies have shown that once in a stable housing situation, individuals are more receptive to offers of supportive services that will help them maintain their homes and meet their needs. As previously mentioned, the AAA was able to assist the Cold Weather Shelter in obtaining bunkbeds which allows more access to older adults who were unable to sleep on mats on the floor During the upcoming Four Year Plan penod, the AAA is interested in better understanding the homelessness issue as it impacts older adults in Weld County and exploring what role the AAA may have in the homelessness and/or affordable and accessible housing arena. 15. What plans do you have to measure the effectiveness, efficiency, and outcomes of your programs and services? Client satisfaction surveys are completed for most contracted and internal services. For evidence -based wellness programs, formal and informal visits are conducted to monitor the programs to ensure that the standards of the programs are maintained For many of the classes pre- and post -assessments are completed to identify changes in behavior and health status. We review survey results for trends and address any concerns as needed. Over the next four years we will investigate opportunities to evaluate our Information and Assistance program to aid us to better understand how we can improve our support to Weld County's older adults and their families. 55 We are always evaluating and reviewing our internal program processes to assure that we are as efficient and effective as possible. Dunng the current Plan, we contracted with Chocolate Software to create a more efficient way to track our funding, create and pay vouchers for services and organize our provider contracts. In the coming years, we will continue to work with Chocolate Software to determine how we can gain more efficiencies within our programs. The Senior Nutrition program staff implemented the LEAN strategy to evaluate and streamline the senior nutrition program and site operations We will continue to look at ways to grow this program while maintaining the efficiency and effectiveness that we currently have. We remain open to new methods to measure the effectiveness, efficiency, and outcomes for all our programs and services. We will continue to seek opportunities to collaborate with others and attend conferences and workshops that may present new methods and/or idea that address all these key issues. SECTION IX: TITLE IIINI COORDINATION This section does not apply to Weld County AAA. We do not have the Title VI Native Americans program in our region. 56 SECTION X: Forms Attachment A Region 2B Direct Service Waiver Request We hereby request approval of a Waiver to provide the direct services listed below. 1. Chore Program 2. Congregate Meal Program 3. Evidence -Based Wellness Programs 4. In -Home Services: Homemaker and Personal Care 5. Information and Assistance 6. Matenal Aid: Dental, Vision, Heanng, Visually Impaired Program 7. National Family Caregiver Program Direct Service Waiver Request: Program Information Direct Service Program: Chore Program Organizational Structure and Delivery System: The Chore Program has been housed within the Weld County AAA since its inception. The Chore Program is managed by the Community Services Coordinator. The Chore Program is a voucher program that allows the client to use the vendor of their choice. During fiscal year 2023, the Weld County AAA added a Home Safety Program that is a consumer directed voucher program enabling clients to obtain grab bars installed in their home. The Community Services Coordinator also provides Information and Assistance/ADRC services. Direct Service Program: Congregate Meal Program Organizational Structure and Delivery System: The Congregate Meal Program has been housed in part within the AAA since 1980. The manager of the program, a registered dietitian, and additional administrative staff coordinate the program The Weld County AAA purchases all prepared meals from the University of Northern Colorado and the meal transportation service is provided by another community -based provider. There are twenty-three (23) meal sites located 57 throughout Weld County in a variety of community settings. A team of volunteers facilitates the meal service at each meal site. See a full description of the program within the Four Year Plan document. Direct Service Program: Evidence -Based Wellness Programs Organizational Structure and Delivery System: The Evidence -Based Wellness Program has been managed internally since the designation of Part D of the Older Americans Act The program is managed by the Wellness Coordinator who oversees the program and volunteers. The Weld County AAA currently offers multiple evidence -based programs under the name Weld Aging Well. The programs are: A Matter of Balance, Aging Mastery, Stanford's Chronic Disease Self -Management Program and Diabetes Self -Management Program, Powerful Tools for Caregivers, the Strong Women Program, Tai Chi: Moving for Better Balance, Stress Busters, Tomando Control de su Salud, and Walk with Ease. Direct Services Program: In -Home Services: Homemaker and Personal Care Program Organizational Structure and Delivery System: For the last seven years, the Homemaker and Personal care program has been offered as a consumer choice voucher program. The In -Home Program Coordinator manages the program and completes all client evaluations, approvals, the invoice process, etc. Clients are provided a list of approved home health care agencies from which they can obtain services. Each of the home health care agencies has a contract with the AAA. The In -Home Program Coordinator also coordinates the Home Safety Program. Direct Service Program: Information and Assistance/Aging and Disability Resources for Colorado Organizational Structure and Delivery System: The Information and Assistance (I£tA) Program has been managed internally since its inception. These positions are funded by State Funds During the last four year period, the program re -organized by moving the full time coordinator to a lead position and we continue to have two part-time coordinators. In addition to IFtA, the full-time staff member also coordinates the Aging and Disability Resources for Colorado (ADRC). 58 Direct Service Program: Material Aid (Dental, Vision, Hearing, and Visually Impaired Program) Organizational Structure and Delivery System: The Community Resources Coordinator manages the Dental, Vision, and Hearing Program and the Visually Impaired Program. Both programs are administered as a voucher program, which allows the client to use a vendor of their choice. The Dental, Vision, and Heanng Program has been an internal program for over twenty years. The Visually Impaired Program was added in FY '15 and for efficiency was added to the duties of the Community Resources Coordinator The Community Resources Coordinator also provides Information and Assistance/ADRC services. Direct Service Program: National Family Caregiver Program Organizational Structure and Delivery System: The National Family Caregiver Program has been managed internally since the initial funding of Part E of the Older Americans Act The Caregiver Program Coordinator manages the voucher respite program and provides information and assistance to caregivers This coordinator also manages the Grandparents Raising Grandchildren Program 59 Attachment B Nutrition Services (Material Aid-Food/Congregate/Home Delivered Meal Programs) As of March 2023 Region 2B Which programs operate out of this location? CONGREGATE DELIVERED HOME GRAB- N -GO CONGREGATE MATERIAL FOOD MEALS AID - - MATERIAL DELIVERED FOOD HOME MEALS AID - - RESTAURANT MATERIAL VOUCHER PROGRAM AID FOOD - MATERIAL FARMERS/ FARMERS VOUCHER PROGRAM MARKET FOOD AID - NUTRITION SERVICE DESCRIBE PLEASE OTHER - Site Name Birchwood Apartments X X Address 2830 W 27th St Lane City Greeley Zip 80634 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Broadview Apartments X X Address 2915 W. 8th St City Greeley Zip 80634 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Carbon Valley Recreation Center X X Address 701 5th St City Frederick Zip 80530 Phone 303-833-3660 Email sspriggs@cvprd.com 60 CONGREGATE DELIVERED HOME GRAB- N -GO CONGREGATE MATERIAL FOOD MEALS AID - - MATERIAL DELIVERED FOOD HOME MEALS AID - - RESTAURANT MATERIAL VOUCHER PROGRAM AID FOOD - MATERIAL FARMERS/ FARMERS VOUCHER PROGRAM MARKET FOOD AID - NUTRITION SERVICE DESCRIBE OTHER PLEASE - Site Name Eaton Area Community Center X X Address 1675 3rd St City Eaton Zip 80615 Phone 970-454-1070 Email amyhodge@eaprd.com Site Name Erie Community Center X X Address 4450 Powers Street City Erie Zip 80516 Phone 303-926-2795 Email chickman@erieco.gov Site Name Evans Community Center X X Address 1100 37th Street City Evans Zip 80620 Phone 970-475-1129 Email jsandau@evanscolorado.gov Site Name Ft. Lupton Community Center X X Address 203 S Harrison Avenue City Ft. Lupton Zip 80621 Phone 303-857-4200 x 6166 Email Ikudrna@fortlupton.org 61 CONGREGATE DELIVERED HOME GRAB- N -GO CONGREGATE MATERIAL FOOD MEALS AID - - MATERIAL DELIVERED FOOD MEALS HOME AID - - RESTAURANT MATERIAL VOUCHER PROGRAM FOOD AID - MATERIAL FARMERS/ FARMERS VOUCHER PROGRAM MARKET FOOD AID - NUTRITION SERVICE DESCRIBE PLEASE OTHER - Site Name Greeley Active Adult Center X X Address 1010 6th Street City Greeley Zip 80631 Phone 970-350-9440 Email erin.cranston@greeleygov.com Site Name Greeley Manor X X Address 1000 13th St City Greeley Zip 80631 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Greeley Senior Housing X X Address 1717 30th St City Greeley Zip 80631 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Hill N Park X X Address 4205 Yosemite Place City Greeley Zip 80634 Phone 970-330-8619 Email seniors2222@gmail.com 62 CONGREGATE DELIVERED HOME GRAB N -GO - CONGREGATE MATERIAL FOOD MEALS - - MATERIAL DELIVERED FOOD HOME MEALS - RESTAURANT MATERIAL VOUCHER PROGRAM - MATERIAL FARMERS/ FARMERS VOUCHER PROGRAM MARKET FOOD AID - NUTRITION SERVICE DESCRIBE PLEASE OTHER - AID AID FOOD AID Site Name Johnstown Community Center X X Address 101 W Charlotte St City Johnstown Zip 80534 Phone 970-587-5251 Email sgamez@bajabb.com Site Name Kersey Senior Center X X Address 215 2nd St City Kersey Zip 80644 Phone 970-353-1681 Email kguerin@kerseygov,com Site Name LaSalle Community Center X X Address 101 Todd Avenue City LaSalle Zip 80645 Phone 970-284-0900 Email vperez@lasalletown.com Site Name Lochbuie Senior Center X X Address 501 Willow Drive City Lochbuie Zip 80603 Phone 303-659-8262 I Email afterglows501 @skybeam,com 63 CONGREGATE DELIVERED HOME GRAB- N -GO CONGREGATE MATERIAL FOOD MEALS AID - MATERIAL DELIVERED FOOD HOME MEALS AID - - RESTAURANT MATERIAL VOUCHER PROGRAM FOOD AID - MATERIAL FARMERS/ FARMERS VOUCHER PROGRAM MARKET FOOD AID - NUTRITION SERVICE DESCRIBE OTHER PLEASE - Site Name Guardian Angels Catholic Church X X Address 109 3rd St City Mead Zip 80542 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Meals on Wheels X Address 2131 9th Street City Greeley Zip 80631 Phone 970-353-9738 Email Michelle@mealsonwheelsgreeley.com Site Name Milliken Community Center X X Address 1101 Broad Street City Milliken Zip 80543 Phone 970-587-0671 Email kkindsfather@millikenco.gov Site Name Nunn Senior Center X X Address 775 3rd Street City Nunn Zip 80648 Phone 970-400-6955 Email friendlyfork@weldgov.com 64 CONGREGATE DELIVERED HOME GRAB- N -GO CONGREGATE MATERIAL FOOD MEALS AID - - MATERIAL DELIVERED FOOD HOME MEALS AID - - RESTAURANT MATERIAL VOUCHER PROGRAM AID FOOD - MATERIAL FARMERS/ FARMERS VOUCHER PROGRAM MARKET FOOD AID - NUTRITION SERVICE DESCRIBE OTHER PLEASE - Site Name Pierce Senior Center X X Address 221 Main Avenue City Pierce Zip 80651 Phone 970-834-2655 Email friendlyfork@weldgov.com Site Name Platteville Community Center X X Address 508 Reynolds City Platteville Zip 80651 Phone 720-815-8136 Email jtorres@plattevillegov.org Site Name Rodarte Center X X Address 920 A St City Greeley Zip 80631 Phone 970-350-9430 Email friendlyfork@weldgov.com Site Name Wattenberg Community Building X X Address 1956 Grace Ave. City Ft. Lupton Zip 80621 Phone 970-400-6955 Email friendlyfork@weldgov.com 65 CONGREGATE DELIVERED HOME GRAB- N -GO CONGREGATE MATERIAL FOOD MEALS AID - - MATERIAL DELIVERED FOOD HOME MEALS AID - - RESTAURANT MATERIAL VOUCHER PROGRAM FOOD AID - MATERIAL FARMERS/ FARMERS VOUCHER PROGRAM MARKET FOOD AID - NUTRITION SERVICE DESCRIBE PLEASE OTHER - Site Name Windsor Community Center X X Address 250 N 11th Street City Windsor Zip 80550 Phone 970-674-3500 Email jeckhardt@windsorgov.com LIST DAYS OF Which THE days WEEK of AS the week FOLLOWS are meals SEPARATED served? BY A COMMA: M, T, W, TH, F, SA, SU CONGREGATE HOME MEALS DELIVERED GRAB -N -GO MATERIAL CONGREGATE FOOD MEALS AID - HOME MATERIAL FOOD MEALS DELIVERED - AID - Site Name Birchwood Apartments M, W, F M. W, F Address 2830 W 27th St Lane City Greeley Zi p 80634 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Broadview Apartments T, TH T, TH Address 2915 W. 8th St City Greeley Zip 80634 Phone 970-400-6955 Email friendlyfork@weldgov.com 66 CONGREGATE HOME MEALS DELIVERED GRAB -N -GO MATERIAL CONGREGATE FOOD MEALS AID - HOME MATERIAL FOOD MEALS DELIVERED - AID - Site Name Carbon Valley Recreation Center T, TH T, TH Address 701 5th St City Frederick Zi p 80530 Phone 303-833-3660 Email sspriggs@cvprd.com Site Name Eaton Area Community Center w w Address 1675 3rd St City Eaton Zip 80615 Phone 970-454-1070 Email amyhodge@eaprd.com Site Name Erie Community Center TH TH Address 4450 Powers Street City Erie Zip 80516 Phone 303-926-2795 Email chickman@erieco.gov Site Name Evans Community Center T,F T,F Address 1100 37th Street City Evans Zip 80620 Phone 970-475-1129 Email jsandau@evanscolorado.gov Site Name Ft. Lupton Community Center M M Address 203 S Harrison Avenue City Ft. Lupton Zip 80621 Phone 303-857-4200 x 6166 Email Ikudrna@fortlupton.org 67 CONGREGATE HOME MEALS DELIVERED GRAB -N -GO MATERIAL CONGREGATE FOOD MEALS AID - HOME MATERIAL FOOD MEALS DELIVERED AID - - Site Name Greeley Active Adult Center M. W, F M, W, F Address 1010 6th Street City Greeley Zi P 80631 _ Phone 970-350-9440 Email erin.cranston@greeleygov.com Site Name Greeley Manor M. W, F M, W, F Address 1000 13th St City Greeley Zi P 80631 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Greeley Senior Housing M, TH M, TH Address 1717 30th St City Greeley Zi P 80631 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Hill N Park W W Address 4205 Yosemite Place City Greeley Zip 80634 Phone 970-330-8619 Email seniors2222@gmail.com Site Name Johnstown Community Center W W Address 101 W Charlotte St City Johnstown Zip 80534 Phone 970-587-5251 Email sgamez@bajabb.com 68 - - CONGREGATE i HOME MEALS DELIVERED GRAB -N -GO MATERIAL CONGREGATE FOOD MEALS AID - HOME MATERIAL FOOD MEALS DELIVERED - AID - Site Name Kersey Senior Center T. TH T, TH Address 215 2nd St City Kersey Zi P 80644 Phone 970-353-1681 Email kguerin@kerseygov.com Site Name LaSalle Community Center T T Address 101 Todd Avenue City LaSalle Zip 80645 Phone 970-284-0900 Email vperez@lasalletown.com Site Name Lochbuie Senior Center T T Address 501 Willow Drive City Lochbuie Zip 80603 Phone 303-659-8262 Email afterglows501@skybeam.com Site Name Mead: Guardian Angels Catholic Church TH TH Address 109 3rd St City Mead Zip 80542 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Meals on Wheels M, T, W, TH, F Address 2131 9th Street City Greeley Zi P 80631 Phone 970-353-9738 Email Michelle@mealsonwheelsgreeley.com 69 CONGREGATE HOME MEALS DELIVERED GRAB -N -GO MATERIAL CONGREGATE FOOD MEALS AID - HOME MATERIAL FOOD MEALS DELIVERED - AID - Site Name Milliken Community Center M, F M. F Address 1101 Broad Street City Milliken Zip 80543 Phone 970-587-0671 Email kkindsfather@millikenco.gov Site Name Nunn Senior Center TH TH Address 775 3rd Street City Nunn Zip 80648 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Pierce Senior Center TH TH Address 221 Main Avenue City Pierce Zip 80651 Phone 970-834-2655 Email friendlyfork@weldgov.com Site Name Platteville Community Center M, F M, F Address 508 Reynolds City Platteville Zip 80651 Phone 720-815-8136 Email jtorres@plattevillegov.org Site Name Rodarte Center W W Address 920 A St City Greeley Zip 80631 Phone 970-350-9430 Email friendlyfork@weldgov.com 70 CONGREGATE HOME MEALS DELIVERED GRAB -N -GO MATERIAL CONGREGATE FOOD MEALS AID - HOME MATERIAL FOOD MEALS DELIVERED - AID - Site Name Wattenberg Community Building T T Address 1956 Grace Ave. City Ft. Lupton Zip 80621 Phone 970-400-6955 Email friendlyfork@weldgov.com Site Name Windsor Community Center M, T, W. TH, F M, T. W, TH, F Address 250 N 11th Street City Windsor Zi P 80550 Phone 970-674-3500 Email jeckhardt@windsorgov.com 71 Attachment C Community Focal Points and Senior Centers Region 2B CHECK IF FACILITY IS: A FOCAL POINT A CENTER SENIOR THROUGH III -B FUNDED or SFSS TITLE Site Name Ault Senior Center X X Address PO Box 1338 City Ault Zip 80610 Phone 970-834-1325 Email n/a Site Name Carbon Valley Senior Center X X Address 6615 Frederick Way City Frederick Zip 80530 Phone 303-833-3660 Email sspriggs@cvprd.com Site Name Eaton Parks and Recreation District X X Address 1675 3rd Street City Eaton Zip 80615 Phone 970-454-1070 Email amyhodge@eaprd.com Site Name Erie Community Center X X Address 450 Powers Street City Erie Zip 80516 Phone 303-926-2795 Email chickman@erieco.gov Site Name Evans Community Center X X Address 1100 37th Street City Evans Zip 80620 Phone 970-475-1129 Email jsandauevanscoIorado.gov 72 A POINT FOCAL A CENTER SENIOR FUNDED TITLE III -B THROUGH or SFSS Site Name Ft. Lupton Community Center X X Address 203 S Harrison Avenue City Ft. Lupton Zip 80621 Phone 303-857-4200 x 6166 Email Ikudrna@fortlupton.org Site Name Greeley Active Adult Center X X Address 1010 6th Street City Greeley Zip 80631 Phone 970-350-9440 Email erin.cranston@greeleygov.com Site Name Grover/Friendship Alliance Church X Address 305 Cheyenne Avenue City Grover Zip 80729 Phone n/a Email n/a Site Name Hill N Park X X Address 4205 Yosemite Place City Greeley Zip 80634 Phone 970-330-8619 Email seniors2222@gmail.com Site Name Johnstown Senior Center X X Address 101 W Charlotte Street City Johnstown Zip 80534 Phone 970-587-5251 Email sgamez@bajabb.com Site Name Kersey Community Center X X Address 215 2nd Street City Kersey Zip 80644 Phone 970-353-1681 Email kguerin@kerseygov.com 73 A POINT FOCAL A CENTER SENIOR FUNDED TITLE III -B THROUGH or SFSS Site Name LaSalle Community Center X X Address 101 Todd Avenue City LaSalle Zip 80645 Phone 970-284-6931 Email vperez@lasalletown.com Site Name Lochbuie Senior Center X X Address 501 Willow Drive City Lochbuie Zip 80603 Phone 303-659-8262 Email afterglows501@skybeam.com Site Name Mead: Guardian Angels Catholic Church X Address 109 3rd Street City Mead Zip 80542 Phone n/a Email n/a Site Name Milliken Community Center X X Address 1101 Broad Street City Milliken Zip 80543 Phone 970-660-5040 Email kkindsfather@millikenco.gov Site Name Nunn Senior Center X X Address 775 3rd Street City Nunn Zip 80648 Phone n/a Email n/a Site Name Pierce Senior Center X X Address 221 Main Avenue City Pierce Zip 80650 Phone 970-834-2655 Email n/a 74 A POINT FOCAL A CENTER SENIOR FUNDED TITLE III -B THROUGH or SFSS Site Name Platteville Community Center X X Address 508 Reynolds City Platteville Zip 80651 Phone 720-815-8136 Email jtorresplatteviIIegov.org Site Name Rodarte Community Center X X Address 920 A Street City Greeley Zip 80631 Phone 970-350-9430 Email n/a Site Name Wattenberg Community Center X Address 1956 Grace Avenue City Ft. Lupton Zip 8062 1 Phone n/a Email n/a Site Name Windsor Community Center X X Address 250 N 11th Street City Windsor, CO 80550 Zip 970-674-3500 Phone Jay Eckhardt Email j jeckhardtwindsorgovcom 75 Attachment D Regional Advisory Council Membership Region 2B Name Organization Affiliation Aaron Sanchez Community Member Community Member Community Member Community Member Community Member Community Member Community Member Community Member Community Member Community Member Community Member Weld County Commissioner Community Member Community Member Community Member Community Member Community Member Community Member Anne Curry David Rusch DeAnn Cure Gillian Smith Jami Shepherd Katherine Broderius LeAnne Bodine Lynn Young Nancy Haffner Nicole Buckles Perry Buck Ron Heil Ruth Leitel Sandy Magnuson Susan Collins Teresa Schunter Valeria Ortiz Minority 60+ 2 15 76 Attachment E 2022 Focus Group Locations The Power of Voice! The Weld County Area Agency on Aging invites you to participate in a Focus Group. Are you interested in the future of your aging community? Do you care what your community has to offer as you age? Come have a conversation with us and share your vision of the future, what you enjoy about aging well and what you might need in order to age well. Your input will help shape the Weld County Four Year Plan_ Call the Area Agency on Aging for more information at (970) 400-6200. Date Time Location Address Aug 11 Aug 16 Aug 23 Aug 29 Aug 30 Aug 31 Sept 6 Sept 8 Sept 13 Sept 20 Dec 9 10:00 am 1:00 pm 12:00 pm 12:30 pm 9:30 am 2:00 pm 12:30 pm 10:00 am 1:00 pm 10:00 am 11:00 am Pierce Senior Center Carbon Valley Rec Center LaSalle Community Center Birchwood Apartments Virtual — ZOOM Mosaic Church (SPANISH) Lochbuie Senior Center Erie Community Center Ault Senior Center Evans Community Center The Glens (SPANISH) V^V Weld County Area Agency on Aging Assistance • Advocacy Answers on Aging 77 221 Main Ave. Pierce 7015` St., Frederick 101 Todd Ave., LaSalle 2830 W 27' St. Ln., Greeley Call for Link: (970) 400-6200 3451 23rd Ave., Evans 501 Willow Dr., Lochbuie 450 Powers St., Erie 2041 St., Ault 1100 37th St., Evans Dacono, Co Region 2B Attachment F Region 2B 2022 Focus Group Questions for Weld County Older Adults 1 What do you currently enjoy/or what positive things are happening in your community that benefit older adults? 2. Do you get help with cooking, cleaning, meals, shopping, chores such as yard work or snow shoveling (or anything else) from family, friends or an agency? o If yes, how did you find out where you can get help? o If no, who would you turn to (family, friends, church, neighbor, an agency?) or ask if you needed help or how would you find out where to get help? 3. What kind of help do you think you might need in the next 3-5 years in order to stay in your home? Think about if an unplanned medical event happened to you or a spouse/significant other. Who would you call, would you be able to stay in your home? 4. Do you help anyone nght now with cooking, cleaning, meals, shopping, chores such as yard work or snow shoveling (or anything else)? Are you a Caregiver? o If yes, how do you take care of yourself? Do you have help to care for the other person so you can take a break? 5. Where should we promote/communicate/inform older adults about how we can help them (so people know about our resources)? 6. What do you find more enjoyment in as you age or what's better about your life as you age? 7. What's more difficult for you as you age? 8. How did you get what you needed during the lockdown (like food, medication, getting to appointments, toilet paper/household essentials, socializing with family or friends, or anything else)? Does the pandemic continue to affect your day-to-day activities/social activities/life? 9 Do you feel socially isolated and/or lonely? Is this because of the pandemic? 10. What else do you think we should know about when creating or making improvements to programs for the next four years? 78 Attachment G Region 2B 2022 Focus Group Questions for Service Providers 1 How do older adults find out about your services in the community? 2. Where do you see gaps in services for older adults? 3. Where can improvements in services for older adults be made in the community? 4 Do any of the above gaps or breakdown in services hinder your effectiveness in providing services to older adults? 5 Who do you think is underserved in this community and why? 6 What additional services would you like to see in the community? 7 Have you incorporated, or plan to incorporate in the next four years, Equity, Diversity, and Inclusion into your program(s)/agency/organization work? 8 What else should we consider? 79 New Contract Request Entity Information Entity Name'" Entity ID COLORADO DEPARTMENT OF HUMAN @00003650 SERVICES ❑ New Entity? Contract Name. Contract ID AREA AGENCY ON AGING - OLDER AMERICANS ACT FOUR 6737 YEAR PLAN (FISCAL YEARS 2024-2027) Contract Status CTB REVIEW Contract Lead COBBXXLK Contract Lead Email cobbeixlk@co weld co us Parent Contract ID Requires Board Approval YES Department Project # Contract Description. AREA AGENCY ON AGING - OLDER AMERICANS ACT FOUR YEAR PLAN (FISCAL YEARS 2024-2027) TO BE REVIEWED/UPDATED YEARLY Contract Description 2 PA ROUTING THROUGH NORMAL APPROVAL PROCESS ETA TO CTB 3/9/23 Contract Type a APPLICATION Amount k S0 00 Renewable. YES Automatic Renewal Grant IGA Department HUMAN SERVICES Department Email CM- HumanServicesrwveldgov co Department Head Email CM-HumanServices- DeptHeadveldgov corn County Attorney GENERAL COUNTY ATTORNEY EMAIL County Attorney Email CM- COU NTYATTO RN EY@WELDG OV COM Requested BOCC Agenda Date. 03;15/2023 Due Date 03/11/2023 Will a work session with BOCC be required?. NO Does Contract require Purchasing Dept_ to be included? If this is a renewal enter previous Contract ID If this is part of a MSA enter VISA Contract ID Note the Previous Contract Number and Master Services Agreement Number should be left blank if those contracts are not in OnBase Contract Dates Effective Date Termination Notice Period ' Contact Information Contact Info Review Date* 01/31/2024 Committed Delivery Date Renewal Date' 03/29/2024 Expiration Date Contact Name Contact Type Contact Email Contact Phone 1 Contact Phone 2 Purchasing Purchasing Approver Purchasing Approved Date Approval Process Department Head JAMIE ULRICH DH Approved Date 03/06/2023 Final Approval BOCC Approved BOCC Signed Date BOCC Agenda Date 03/15/2023 Originator COBBXXLK Finance Approver CHERYL PATTELLI Legal Counsel BYRON HOWELL Finance Approved Date Legal Counsel Approved Date 03/07/2023 03/07/2023 Tyler Ref # AG 031523 41.5U.TI kt," y.V„1.'li � a3 3'w/'r$ '_IFL„G ` ..5EVS. .u.J 4gith ilTTOT-4:tiZZi :k��IERIC^i lik�so�l�9i�.'YiY��J f1Lr� _ Y+I V^ iM'1 Cheryl Hoffman To: Cc: Subject: Hi ladies, noreply@weldgov.com; CM-ClerktoBoard; Lesley Cobb; CM-HumanServices-DeptHead Windy Luna; Lesley Cobb; Sara Adams RE: Fast Tracked Contract ID (7798) Did you mean to send this fast -tracked? If so, please provide a summary of why this is being fast -tracked, so I can add it to the file. Thank you. Cheryl L. Hoffman Deputy Clerk to the Board 1150 O Street/P.O. Box 758 Greeley, CO 80632 Tel: (970) 400.4227 choffman@weld.gov O41-'7 79gi Original Message From: noreply@weldgov.com <noreply@weldgov.com> Sent: Monday, February 12, 2024 11:56 AM To: CM-ClerktoBoard <CM-ClerktoBoard@co.weld.co.us>; Lesley Cobb <cobbxxlk@weld.gov>; CM-HumanServices- DeptHead <CM-HumanServices-DeptHead@co.weld.co.us> Subject: Fast Tracked Contract ID (7798) Contract # 7798 has been Fast Tracked to CM -Contract Maintenance. You will be notified in the future based on the Contract information below: Entity Name: COLORADO DEPARTMENT OF HUMAN SERVICES Contract Name: AREA AGENCY ON AGING - OLDER AMERICANS ACT FOUR YEAR PLAN (FISCAL YEARS 2024-2027) Contract Amount: $0.00 Contract ID: 7798 Contract Lead: COBBXXLK Department: HUMAN SERVICES Review Date: 4/30/2027 Renewable Contract: YES Renew Date: 6/30/2027 Expiration Date: Tyler Ref #: Thank -you Cheryl Hoffman From: Sent: To: Cc: Subject: Attachments: Good afternoon CTB, FAST TRACK ITEM: Lesley Cobb Monday, February 12, 2024 11:53 AM CTB HS -Contract Management FAST TRACK - AAA Older Americans Act Four Year Plan CMS #7798 AAA Plan.pdf Attached please find the Area Agency on Aging — Older Americans Act Four Year Plan (Tyler ID# 2023-0723) originally CMS #6737. This plan is valid for four years (2024-2027). There are no changes that are being requested to this plan and it is being Fast Track in CMS for tracking purposes only (CMS# 7798). Thank you, Lesley Cobb Contract Management and Compliance Supervisor Weld County Dept. of Human Services 315 N. 11th Ave., Bldg A PO Box A Greeley, CO 80632 Phone: (970) 400-6512 Fax: (970) 353-5212 Email: cobbxxlk@weld.gov Confidentiality Notice: This electronic transmission and any attached documents or other writings are intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential or otherwise protected from disclosure. If you have received this communication in error, please immediately notify sender by return e-mail and destroy the communication. Any disclosure, copying, distribution or the taking of any action concerning the contents of this communication or any attachments by anyone other than the named recipient is strictly prohibited. Hello