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HomeMy WebLinkAbout20170451.tiffConlvac-1-11)44 ZZz. PASS -AROUND TITLE: DEPARTMENT: BOARD OF COUNTY COMMISSIONERS PASS -AROUND REVIEW Renewal of Ask Alex platform for benefit education / enrollment Human Resources DATE: June 19, 2023 PERSON REQUESTING: Staci Datteri-Frey / Jill Scott Brief description of the problem/issue: Benefits education is a challenge with a diverse workforce that we have at Weld County. Our Ask Alex platform is up for contract renewal. We have experienced great success since its inception in 2017. Highlights include 6404 total visits by new and existing employees with over 1,818 hours of staff time saved answering basic questions about our benefit package. Users report that they have a better understanding of their medical benefits and found the platform very helpful. In the last 6 months 289 users gave the platform a 84.7% helfulness score and 92.9% better understanding score. What options exist for the Board? (include consequences, impacts, costs, etc. of options): Approve or decline the contract renewal. - The Ask Alex platform is paid for using our annual Aetna credits. Total cost for this 2024 open enrollment is $45,361. This covers licensing, implementation, hosting, updates and maintenance of platform as well as account mangement, marketing, and analytics. Recommendation: Staff recommendation is for approval. The number of hours saved by staff, particularly during open enrollment and monthly new hire enrollment periods allow us to provide better service for members that have more complex situations. Approve Perry L. Buck, Pro-Tem Mike Freeman, Chair Scott K. James Kevin D. Ross Lori Seine cony -n1- Rrr,cts.. Schedule Work Session Other/Comments: 1702 /a3 ZOI-1 -01 FE003C alexo ORDER #003 "Sign -By Date": 07/21/2023 Customer (as defined below) as a subscriber on the ALEX® platform ("ALEX" or "Software") under the Agreement (as defined below) agree to be bound to this Order including the Terms and Conditions referenced herein and is effective as of the date last signed below (the "Effective Date"). CUSTOMER: County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners AGREEMENT: This Order is governed by the terms and conditions found at: www.jellyvision.com/legalterms. However, these terms shall be superseded by any custom terms that have been mutually agreed to in writing by the parties. Launch Date: 09/2S/2023 Expiration Date: 09/24/2026 SOFTWARE SUBSCRIPTION AND TOTAL FEE: The Total Fee is based on 1,690 benefits -eligible employees. SOFTWARE SUBSCRIPTION FEE ALEX Advanced Year 1 $45,361 ALEX Advanced Year 2 $46,722 ALEX Advanced Year 3 $48,123 TOTAL FEE $140,206 FEE: • The Year 1 Total Fee will be invoiced upon execution of this Order and subject to the payment terms of the Agreement. The Year 2 Total Fee will be invoiced ninety (90) days before the first anniversary of the Effective Date, payable NET 30. The Year 3 Total Fee will be invoiced ninety (90) days before the second anniversary of the Effective Date, payable NET 30. 1. URLS: Users will access their Software via the respective URLs set forth in the Additional Terms for ALEX. The URLs will be determined by Jellyvision and shared at the time of implementation. Customer name will display as follows across all Software URLs and multiple sub-URLs (if applicable): weld -county 2. SIGN -BY DATE: The pricing for this Order is valid through the Sign -By Date. Customer execution after the Sign - By Date may be subject to additional fees. DocuSign Envelope ID: 8CF7C41C-33C2-4106-975F-2E082CA0331F 3. ALEX LAUNCH: Based on the Sign -By Date, Jellyvision will launch ALEX on the Launch Date ("ALEX Launch"). The ALEX Launch will include the features Customer selects prior to implementation kick-off. A detailed implementation schedule with due dates for both Jellyvision and Customer deliverables will be provided as a separate document during implementation. 4. SPECIFICATIONS: Product and technical specifications are available at https://www.iellyvision.com/specifications. To view this page, use the password "benefits4ever". Jellyvision may update these specifications from time to time, so long as such updates do not materially degrade ALEX. 5. EXHIBITS: Customizations (if any) and Workarounds (if any) are listed in Exhibit 1. Michael Freeman BOCc-contracts@co.weld.co.us Accounts Payable Contact: Accounts Payable Email: Phone Number Accounts Payable Phone: Our signatures below mean we both agree to what is in this Order. Jellyvision is truly grateful that Customer Customer is a part of the ALEX family. County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners DocuSigned by: �lt� icG at (,rc,c mali,, Signature: Dc,CrcoAruc::r2... Michael Freeman Name (Print): Title: chair, weld Board of commissioners 8/1/2023 Date: The Jellyvision Lab, Inc. DocuSigned by: ��SCar I fttre Signature: ,ocvotoacosn,co... Name (Print): Oscar Romero Title: General Counsel 7/12/2023 Date: ao/ -o �'/ EXHIBIT 1 CUSTOMIZATIONS & WORKAROUNDS CUSTOMIZATIONS • No customizations. WORKAROUNDS • Relevant workarounds delivered as part of prior year subscriptions will be carried over from Customer's existing ALEX to appropriate products. The spirit of the workarounds will be preserved, but execution of the workarounds may vary depending on how the specific edits apply to ALEX. These workarounds will be applied to ALEX each year during the Subscription Term. Contract Form New Contract Request Entity Information Entity Name. THE JELLYVISION LAB INC Entity ID 800037792 Contract Name. ASK ALEX PLATFORM FOR BENEFITS EDUCATION ENROLLMENT Contract Status CTB REVIEW Contract ID 7222 Contract Lead MRAIMER Contract Lead Email mraimer,Pco.weld.co.us New Entity? Parent Contract ID Requires Board Approval YES Department Project # Contract Description ASK ALEX USER -INITIATED OPEN ENROLLMENT AND BENEFITS EDUCATION SOFTWARE RENEWAL SINCE 2017. PLATFORM OFFERS INFORMATION SOLUTION FOR EMPLOYEES WITHOUT HAVING TO WAIT FOR HR STAFF ASSISTANCE. LAUNCH DATE 9'25?23 THRU EXPIRATION 9;'24(26. Contract Description 2 SOFTWARE TOTAL FOR 3 -YEAR SUBSCRIPTION IS $140,206 WITH ANNUAL BREAKDOWN IN AGREEMENT. Contract Type AGREEMENT Amount $140,206.00 Renewable. YES Automatic Renewal YES Grant ICA Department HUMAN RESOURCES Department Email CM- HurnanResourcesU weldgov.c om Department Head Email CM-HumanResources- DeptHeadweldgov.com County Attorney GENERAL COUNTY ATTORNEY EMAIL County Attorney Email CM- COUNTYATTORNEYA WELDG OV.COM Requested BOCC Agenda Date 08j02i2023 Due Date 07x'29'2023 Will a work session with Bt7CC be required?* HAD Does Contract require Purchasing Dept. to be included? NO If this is a renewal enter previous Contract ID If this is part of a MSA enter MSA Contract ID Note: the Previous Contract Number and Master Services Agreement Number should be left blank if those contracts are not in OnBase Contract Dates Effective Date Review Date* 07/06/2026 Renewal Date* 08,12/2026 Termination Notice Period Contact Information Contact Info Contact Name Purchasing Committed Delivery Date Expiration Date Contact Type Contact Email Contact Phone 1 Contact Phone 2 Purchasing Approver Purchasing Approved Date Approval Process Department Head ESTHER GESICK DH Approved Date 07/21/2023 Final Approval BOCC Approved BOCC Signed Date BUCC Agenda Date 07,26;2023 Originator MRAIMER Finance Approver CHERYL PATTELLI Legal Counsel BRUCE BARKER Finance Approved Date Legal Counsel Approved Date 07/21/2023 07{24!2023 Tyler Ref # AG 072623 DocuSign Envelope ID: F8E99245-A5B6-4112-9595-OBECODIFB4D3 PASS -AROUND TITLE: DEPARTMENT: BOARD OF COUNTY COMMISSIONERS PASS -AROUND REVIEW 2023 Plan Year - Alex Advanced Implementation for Open Enrollment Human Resources DATE: September 7, 2022 PERSON REQUESTING: Staci Datteri-Frey / Jill Scott Brief description of the problem/issue: In preparation for open enrollment we need to update our Ask Alex - Virtual Benefits Counselor platform for the 2023 plan year. It is important that we provide easy to understand and up to date information to employees. What options exist for the Board? (Include consequences, impacts, costs, etc. of options): Approve and cost of project will be off -set for communication funds provided by Aetna health plan. Non -approval will result in removal of this platform as a communications tool and resource for current and future employees. Recommendation: Approval is recommended. Weld County will receive reimbursement of funds for project from Aetna. Perry L. Buck Mike Freeman, Pro-Tem Scott K. James, Chair Steve Moreno Lori Saine Coven4 fl�j 6R/ I y /Z'Z rove Recommendation Schedule Work Session Cc:PE0VSDC.) 10/24/22 Other/Comments: ion -o451 PE 0032_ DocuSign Envelope ID: F8E99245-A5B6-4112-9595-8BEC0D1FB4D3 ALEX® Change Order #002 County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners This Change Order #002 is made a part of and incorporated into the Order #002 dated 07/08/2020 (the "Order") entered between County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners and The Jellyvision Lab, Inc. 1. SOFTWARE SUBSCRIPTION AND FEES: The Fee is based on 1,690 benefits -eligible employees. SOFTWARE SUBSCRIPTION Upgrade to ALEX Advanced for the Plan Year 2023 TOTAL FEE FEE The fees will be invoiced upon execution of the Change Order and subject to the payment terms of the Agreement. 2. SUBSCRIPTION TERM: • Customer's subscription to ALEX Advanced features expires on December 31, 2023 (the "Subscription Term"). • Jellyvision will complete an analysis of Customer's Existing Plans to determine compatibility with the ALEX Retirement module. Customer represents that its plans to be presented in ALEX are not materially different from Customer's Existing Plans; recognizing that, if plans are found to not be compatible or if additional plans are introduced at a later date, the fees, milestones, and other terms herein will change commensurate with the additional workJellyvision must undertake. 3. ALEX LAUNCH: • Based on a sign -by date of 9/14/2022, Jellyvision will launch remaining ALEX features on 10/13/2022 ("ALEX Launch"). "Included" features can be excluded at the request of the customer. Whether a product or module is implemented or deferred by the customer, the invoice will remain unchanged. A detailed implementation schedule with due dates for both Jellyvision and Customer deliverables will be provided as a separate document during implementation. Both product and technical specifications are available at https://www.iellwision.com/specifications. To view this page, use the password "benefits4ever". Jellyvision may update these specifications from time to time, so long as such updates do not materially degrade ALEX. DocuSign Envelope ID: F8E99245-A5B6-4112-9595-8BEC0D1 FB4D3 4. ADDITIONAL TERMS FOR ALEX: ALEX URLs... • Users will access ALEX Homepage at https://mvalex.com/weld-countv/home. • A fee will apply if Customer requests a different URL after the start of implementation. ALEX Implementation Releases... • As applicable based on Customer's subscribed -to ALEX products, the following governs the applicable number of releases: o ALEX Benefits Counselor includes up to 4 Releases for implementation. o Benefits Sneak Peek video includes 1 Release for implementation. o New Hire Sneak Peek video includes 1 Release for implementation. Jellyvision utilizes the release process for Customer review and approval of ALEX prior to launch, as follows: a "Release" is a draft of the Software that Jellyvision presents to Customer via a testing URL, along with documentation verifying the data that Jellyvision entered into the back -end system used to build ALEX. Customer provides feedback on each Release, including any corrections or revisions, typically within 3-4 business days after Jellyvision provides each Release, then final approval for the ALEX launch, as specified in the implementation schedule. To elect Retirement Decision Support, Customer must provide their retirement plan details to Jellyvision at least five (5) business days prior to the Release 1 deliverable. Customer shall pay $5,000 ("Additional Customer Release Fee") for each release delivered in excess of those set forth above on a per feature basis, or delivered by Jellyvision as a "rush release" outside the implementation schedule. If Customer misses the applicable sign -by date or is late on feedback or approvals, it may lead to a delay in the applicable launch date, or may require Jellyvision to perform a "rush release" in order to meet the applicable launch date, which will also be subject to the Additional Customer Release Fee. General The changes above are the only changes incorporated with this Change Order; all other changes are subject to additional Change Orders and fees. All other terms and conditions of the Order remain in full force and effect. The Jellyvision Lab, Inc.- 2 -CONFIDENTIAL DocuSign Envelope ID: F8E99245-A5B6-4112-9595-8BEC0D1FB4D3 Our signatures below mean we both agree to what is in this Change Order. COUNTY OF WELD, A BODY CORPORATE AND POLITIC OF THE STATE OF COLORADO, BY AND THROUGH ITS BOARD OF COUNTY COMMISSIONERS (SigKature) Scott K. James (Print Name) BOCC Chair (Title) SEP 14 2022 THE JELLYVISION LAB, INC. &CAW F7658A11D6D414... (Signature) Oscar Romero (Print Name) General Counsel (Title) 9/15/2022 (Date) (Date) The Jellyvision Lab, Inc.- 3 -CONFIDENTIAL BOARD OF COUNTY COMMISSIONERS PASS -AROUND REVIEW PASS -AROUND TITLE: Ask Alex change for Benefits DEPARTMENT: Human Resources DATE: 8/20/21 PERSON REQUESTING: Patti Russell/Staci Datteri-Frey Brief description of the problem/issue: HR is requesting to change the Alex/Jellyvision current contract for Plan Year 2022 in the amount of $7,238. Once this change order has been approved, Alex will launch their advanced plan including a more personalized support for our employees in their open enrollment decisions, retirement decision support and access to Alex materials to help educate and interact with our employees regarding the above decisions. What options exist for the Board? (include consequences, impacts, costs, etc. of options): Approve or not approve the contract change. If not approved nothing changes, if the contract is approved our employees will be able to receive a much richer benefit based on their needs and individual situations. Since HR cannot give them advice, Alex is able to fill this need and using our benefit structure and what the employee shares. Recommendation: Approve the contract. Perry L. Buck Mike Freeman Scott K. James, Pro-tem Steve Moreno, Chair Lori Seine Approve Recommendation Schedule Work Session Other/Comments: 6,p6(tok,/5D) ®9/22/21 020/7- 045/ PEto3 a- Con5evtE GR/08"03Z I DocuSign Envelope ID: A4FFB0C0-62E8-4C51-AB80-4FD8C714ECAB ALEX® Change Order #001 County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners This Change 0rder#001 is made a part of and incorporated into the 0rder#002 dated 07/08/2020 (the "Order") entered between County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners and The Jellyvision Lab, Inc. 1. SOFTWARE SUBSCRIPTION AND FEES: The Fee is based on 1,790 benefits -eligible employees. Upgrade to ALEX Advanced for the Plan Year 2022 $7,23 2. SUBSCRIPTION TERM: • Customer's subscription to ALEX Advanced features expires on December 31, 2022 (the "Subscription Term"). • Jellyvision will complete an analysis of Customer's Existing Plans to determine compatibility with the ALEX Retirement module. Customer represents that its plans to be presented in ALEX are not materially different from Customer's Existing Plans; recognizing that, if plans are found to not be compatible or if additional plans are introduced at a later date, the fees, milestones, and other terms herein will change commensurate with the additional work Jellyvision must undertake. 3. ALEX LAUNCH: • Based on a sign -by date of 08/31/2021, Jellyvision will launch remaining ALEX features on 10/08/2021 ("ALEX Launch"). "Included" features can be excluded at the request of the customer. Whether a product or module is implemented or deferred by the customer, the invoice will remain unchanged. A detailed implementation schedule with due dates for both Jellyvision and Customer deliverables will be provided as a separate document during implementation. 4. ADDITIONAL TERMS FOR ALEX: ALEX URLs... Both product and technical specifications are available at hops:i/ vwiv.ieliyviSiari.com/specifications. To view this page, use the password "benefits4ever". Jellyvision may update these specifications from time to time, so long as such updates do not materially degrade ALEX. ,20/7- DocuSign Envelope ID: A4FFB0C0-62E8-4C51-AB80-4FD8C714ECAB • Users will access ALEX Homepage at httos://mvalex.corn/weld-countv/home. oiD A fee will apply if Customer requests a different URL after the start of implementation. General The changes above are the only changes incorporated with this Change Order; all other changes are subject to additional Change Orders and fees. Fees and Expenses The fees will be invoiced upon execution of the Change Order and subject to the payment terms of the Agreement. Upgrade to ALEX Advanced for Plan Year 2022 $7,238 TOTAL OF ALL CHANGES $7,238 All other terms and conditions of the Order remain in full force and effect.. Our signatures below mean we both agree to what is in this Change Order. COUNTY OF WELD, A BODY CORPORATE AND POLITIC OF THE JELLYVISION LAB, INC. THE STATE OF COLORADO, BY AND THROUGH ITS BOARD OF COUNTY COMMISSIONERS c—DocuSigned by: (Signature) Steve Moreno (Print Name) BOCC Chair (Title) SEP 0 8 2021 ktyf tiIsd \-158A3R11243RC4Aq (Signature) Kurt Hirsch (Print Name) CAO/ General Counsel (Title) 9/16/2021 (Date) (Date) The Jellyvision Lab, Inc.- 2 -CONFIDENTIAL O2D6 7- a 1 Platform Packages Partners Resources About Us PRODUCTS Last updated 06/11/2021 ALEX ALEX is a web -based software platform that helps employees make smarter decisions about choosing and using their benefits. ALEX Essentials ALEX Essentials includes the following major features, as elected by customer: • Enrollment decision support (during open enrollment periods, for new hires, and for those experiencir-• c em Salutations! Can I tell you • Retirement decision more about ALEX? • Up to two videos ("Benents 5neaK l✓eeK" and/or "New Hire Sneak Peek") designed Get A Demo to drive engagement around certain key enrollment events • Includes a personalized experience with ALEX ID ALEX Essentials is accompanied by the following services: • Access to a library of assets that employers/brokers can use to promote ALEX to their end users • Access to an online analytics portal that provides information about how end users are interacting with ALEX Data integration with a Benefits Administration system may be available at an additional cost. Implementation services may be available at an additional cost. In some cases, a third party will use Jellyvision-provided tools to configure and publish all or portions of ALEX. ALEX Advanced ALEX Advanced includes the major features and services of ALEX Essentials, with the following additions, as elected by customer: • "Smart Tips" to help guide benefits usage and awareness year-round • Chat functionality to answer employee questions in real-time In some cases, enrollment and retirement decision support can be customized beyond the standard options available. Customizations carry an additional cost and must be agreed to via an Order or Change Orr r e Salutations! Can I tell you Implementation services a more about ALEX? additional cost. ALEX Premier ALEX Premier includes the major features and services of ALEX Advanced, with the following addition: • ALEX HSA to drive smart healthcare saving and spending decisions In certain situations, the ALEX HSA may be available alongside ALEX Essentials without necessitating a full upgrade to ALEX Premier. ALEX ID ALEX ID remembers your people, creating a streamlined, personalized experience during onboarding, open enrollment and beyond. An ALEX ID is created when employees access ALEX through SSO or give their email address to ALEX. Jellyvision collects and stores their name (optional), email, phone number (optional) and password. If SSO is enabled or a social login (such as Google Sign -On) is used, then Jellyvision does not store their password. We'll also store information generated from their interactions with the ALEX platform in order to provide intelligent recommendations via email, text or in -platform notifications. Legacy Standalone Tools 0 Salutations! Can I tell you more about ALEX? The above descriptions are a current description of how ALEX is sold and packaged, as of the publication date of this page. However, certain existing ("legacy") customers may have access to specific named products in isolation, as follows: ALEX Benefits Counselor ALEX Benefits Counselor provides decision support for key enrollment events (open enrollment periods, new hires, and qualifying life events). In some cases, ALEX Benefits Counselor can be customized beyond the standard options available. Customizations carry an additional cost and must be agreed to via an Order or Change Order. ALEX on Making the Most of Your Plan ALEX on Making the Most of Your Plan describes strategies that help end users save money and get more out of their healthcare. ALEX Benefits Sneak Peek & New Hire Sneak Peek ALEX Benefits Sneak Peek and New Hire Sneak Peek are designed to drive engagement with Benefits Counselor during open enrollment (the former) and for new hires (the latter). e Salutations! Can I tell you ALEX more about ALEX? on Leave of ALEX on Leave of Absence helps end users who need to take time away from work. Leave of Absence answers key questions about job protection and time/pay entitlements, and helps end users navigate the process of taking leave. In some cases, Leave of Absence can be customized beyond the standard options available. Customizations carry an additional cost and must be agreed to via an Order or Change Order, Hosting ALEX is hosted by Jellyvision on cloud -based platforms. Each customer receives one or more dedicated URL(s), as determined by Jellyvision. Customers are solely responsible for driving end user traffic to ALEX. Jellyvision will not perform maintenance that substantially affects the usability of the service between 8:00 AM and 8:00 PM Central Time, Monday through Friday, except in case of emergencies. Jellyvision will give written notice to customers of such maintenance at least 72 hours in advance. Unless the situation is an emergency, maintenance windows won't exceed three hours in any 30 -day period. Technical support is available from the customer's implementation support resource during regular business hours (8:00 AM to 5:00 PM Central Time, Monday through Friday. excluding holidays). Outoic Salutations! Can I tell you business hours, customers more about ALEX? Hours ALEX Help Desk at (888)-488'-8560. RE: CHANGE ORDER FOR ASK ALEX BENEFITS - JELLYVISION LAB, INC. APP •V-i AS TO SUBSTANCE: Elected Official r Department Head APPROVED AS TO FUNDING: Controller APPROVED AS TO FORM: County Attorney BOARD OF COUNTY COMMISSIONERS PASS -AROUND REVIEW PASS -AROUND TITLE: Ask Alex Contract Renewal DEPARTMENT: Human Resources DATE: July 10, 2020 PERSON REQUESTING: Patti Russell / Staci Datteri-Frey Brief description of the problem/issue: Our existing contract with Jellyvision (Ask Alex platform) is up for renewal. We are asking for a 3 year extension of contract with payment for three years subject to discounts. Updates have occurred with the platform to increase benefit education during hiring process and an emphasis on retirement savings plans. What options exist for the Board? (include consequences, impacts, costs, etc. of options): Agree to amendment on existing contract to take advantage of discounts being offered for 2021-2023 plan years. Cancel contract. Recommendation: Recommendation is approve contract extension and lock in discounted rates. Both Don Warden and RyaaRose were consulted and agree with the recommended approval. Approve Recommendation Work Session Schedule Mike Freeman, Chair Scott K. James Barbara Kirkmeyer Steve Moreno, Pro-Tem Kevin D. Ross C -40P1 se4 /(0 07127 g..0 Other/Comments: 20/7-°A PFoc, DocuSign Envelope ID: B454C7AE-7AE4-4C1B-A601-3DDD139A8BC4 alex® ORDER #002 Truly, it gives The Jellyvision Lab, Inc. ("Jellyvision") joy and we are proud to have County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners, whose address is 1150 "O" Street, Greeley Colorado 80631 ("Customer") as a subscriber on the ALEX® platform ("ALEX" or "Software") under the ALEX Software License Agreement of December 6, 2016 (the "Agreement"). This Order under that Agreement is effective as of July 8, 2020. 1. SOFTWARE SUBSCRIPTION AND FEES: The Total Fee is based on 1,790 benefits -eligible employees. SOFTWARE SUBSCRIPTION ALEX Basic Year 1 FEE Includes ALEX Homepage, ALEX Benefits Counselor, $36,189 Retirement, and Benefits Sneak Peek ALEX Basic Year 2 Includes ALEX Homepage, ALEX Benefits Counselor, $36,974 Retirement, and Benefits Sneak Peek ALEX Basic Year 3 Includes ALEX Homepage, ALEX Benefits Counselor, $37,237 Retirement, and Benefits Sneak Peek TOTAL FEE $110,400 $36,189 will be invoiced upon execution of this Order, $36,974 will be invoiced on 12/15/2020, and $37,237 will be invoiced on 12/15/2021. All invoices will be subject to the payment terms of the Agreement. 2. SUBSCRIPTION TERM: Customer's subscription to ALEX is extended for three (3) years and expires on 10/08/2023 (the "Subscription Term"). 3. ALEX LAUNCH: Based on a sign -by date of 07/24/2020, Jellyvision will launch ALEX on 10/09/2020 ("ALEX Launch"). The ALEX Launch will include the features Customer selects prior to implementation kick-off. A detailed implementation schedule with due dates for both Jellyvision and Customer deliverables will be provided as a separate document during implementation. The launch date and implementation schedule for DocuSign Envelope ID: B454C7AE-7AE4-4C1B-A601-3DDD139A8BC4 future years of the Subscription Term will be determined by mutual agreement of Jellyvision and Customer. 4. EXHIBITS: Customizations (if any) and Workarounds (if any) are listed in Exhibit 1. Product and technical specifications are available at https://www.jellyvision.com/specifications. To view this page, use the password "benefits4ever". Jellyvision may update these specifications from time to time, so long as such updates do not materially degrade ALEX. 5. ADDITIONAL TERMS FOR ALEX: Plan Analysis and Compatibility... • Customer's plans presented in ALEX for the prior Subscription Term are compatible with ALEX (the "Existing Plans"). Customer represents that its plans to be presented in ALEX are not materially different from the Existing Plans; recognizing that, if this assumption is incorrect or if additional plans are introduced at a later date, the fees, milestones, and other terms herein will change commensurate with the additional work Jellyvision must undertake related to such incorrect assumption. So what changes would be materially different? Any change to Customer's plans outside of standard plan design elements (e.g., coverage levels, deductibles, or out of pocket maximums). ALEX URLs... • Users will access ALEX via a URL determined by Jellyvision, with the following format: https://www.myalex.com/weld-county. • A fee will apply if Customer requests a different URL after the start of implementation. • The URL(s) for ALEX for future years will be determined by Jellyvision and approved by Customer. ALEX Implementation Releases... • ALEX Benefits Counselor (with Retirement) includes up to 3 Releases for implementation. • ALEX Benefits Sneak Peek video includes 1 Release for implementation. • Jellyvision utilizes the release process for Customer review and approval of ALEX prior to launch, as follows: a "Release" is a draft of the Software that Jellyvision presents to Customer via a testing URL, along with documentation verifying the data that Jellyvision entered into the back - end system used to build ALEX. Customer provides feedback on each Release, including any corrections or revisions, typically within 3-4 business days after Jellyvision provides each Release, then final approval for the ALEX launch, as specified in the implementation schedule. • Customer shall pay $5,000 ("Additional Customer Release Fee") for each release delivered in excess of those set forth above on a per feature basis, or delivered by Jellyvision as a "rush release" outside the implementation schedule. If Customer misses the sign -by date or is late on feedback or approvals, it may lead to a delay in the applicable launch date, or may require Jellyvision to perform a "rush release" in order to meet the applicable launch date, which will also be subject to the Additional Customer Release Fee. DocuSign Envelope ID: B454C7AE-7AE4-4C1 B-A601-3DDD139A8BC4 General... • The subscription(s) and the associated fees are: o Only for the items listed above. If additional Software needs to be added at a later date or modifications are requested, the fees will change as documented in a Change Order; and o Dependent on the benefits -eligible employee population specified above. Any fluctuation of 5% or more will result in a change to the fees. • IfJellyvision shares future product ideas during the Subscription Term, Customer agrees that such ideas are Jellyvision's confidential information. • Customer will be responsible for any and all taxes, however designated, that are levied or based on this Order, except for taxes based on the net income of Jellyvision. Our signatures below mean we both agree to what is in this Order. Jellyvision is truly grateful that County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners, is a part of the ALEX family. County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Carr ligimprs Signature: ases2C7s7oo«s.. The Jellyvision Lab, Inc. —DocuSigned by: Signature:—158A3BU243Bc4A9 Michael Freeman Kurt Hirsch Name (Print): Name (Print): Chair, Board of County Commissioners CAO / GC Title: Title: 7/27/2020 Date: Date: 7/27/2020 DocuSign Envelope ID: B454C7AE-7AE4-4C1B-A601-3DDD139A8BC4 EXHIBIT 1 CUSTOMIZATIONS & WORKAROUNDS CUSTOMIZATIONS • Not applicable. WORKAROUNDS • Relevant workarounds delivered as part of prior year subscriptions will be carried over from Customer's existing ALEX. The spirit of the workarounds will be preserved, but execution of the workarounds may vary depending on how the specific edits apply to ALEX. These workarounds will be applied to ALEX each year during the Subscription Term. Controller Elected Officiallor Department ALEX Software License Agreement — Jellyvision Lab, Inc. ED AS TO.SUBSTANCE: F (.(eta tA. APPROVED AS TO FyNDIN : APPROVED AS TO ORM: z�C aunty Attorney BOCC STAFF USE Date Set: Time: BOARD OF COUNTY COMMISSIONERS WORK SESSION REQUEST Work Session Title: "Ask Alex"/Jellyvision - Change Order Department/Office: Human Resources Date: 12/5/19 Person requesting work session: Patti Russell Extension: 4230 Has your commissioner coordinator/BOCC chair approved the work session? Yes, Commissioner Coordinator XX Yes, BOCC chair — Commissioner Kirkmeyer requested the work session Recommended length of time needed for discussion: XX 15 minutes 20 minutes 30 minutes other (list) : In addition to yourself and the board, please list who should attend: Don, Staci Brief description of the issue: (please select one) Informational only Action needed Because of the growth in number of County employees, (we were paying for 1,200 employees). They now need to update our employee numbers and bill us for the full amount. The cost will also be offset by the fact that we are no longer going to be using their financial/retirement planning program as it ended up being no added value to our employees. This cost was $7,000/annually. Options for the board: 1. Accept the Change order and HR will continue to work with Jellyvision 2. Reject Change order — may put contract at risk Recommendation to the board: BOARD CHAIR USE Results/Outcomes: (1dnatid- ate, t°6 Oaejspr) �dt�- o�-►SI PE.OO3a ALEX® Change Order #001: County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners, whose address is 1150 "O" Street, Greeley, Colorado 80631 This Change Order #001 is made a part of and incorporated into the Order #001 dated 2/9/2017 (the "Order") entered between County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners, whose address is 1150 "O" Street, Greeley, Colorado 80631 and The Jellyvision Lab, Inc. Description of Change Adjustment of eligible employee (EE) count Jellyvision will increase the benefits -eligible -employee count for County of Weld's ALEX Benefits Counselor Conversation from 1,200 to 1,790 for the 2020 Plan Year. Deliverable(s) No additional deliverables will be provided under this Change Order. Time Table for Performance The change outlined in this Change Order is contingent upon the execution of this Change Order by 12/30/2019. General The change above is the only change incorporated with this Change Order; all other changes are subject to additional Change Orders and fees. Fees and Expenses The fees will be invoiced upon execution of the Change Order and subject to the payment terms of the Agreement. Adjustment of eligible employee (EE) count $9,000 TOTAL OF ALL CHANGES $9,000 The Jellyvision Lab, Inc. Page 1 of 2 CONFIDENTIAL aiex® All other terms and conditions of the Order remain in full force and effect. Our signatures below mean we both agree to what is in this Change Order. THE JELLYVISION LAB, INC. DocuSigned by: Lka t kkircau 6s.$W$)3BC4A9... Kurt Hirsch (Print Name) CAO/General Counsel (Title) 12/31/2019 (Date) WELD COUNTY: ATTEST: C/ v• r '�% � BOARD OF COUNTY COMMISIONERS Weld C y Clerk to the Bo. rd ;,,_ ��WELD COUNTY, COLORADO BY: Deputy Clerj to the Boar APPROVED AS TO FUNDING: 1304241 Controller APPRO ED AS TO FIRM: County Attorney The Jellyvision Lab, Inc. Mike Freeman, Pro-Tem 12/30/2019 ED AS TOCE: wide Elected Offici. o'iepartment Head Page 2 of 2 CONFIDENTIAL at° 17-04-61 RESOLUTION RE: APPROVE ALEX LICENSE AGREEMENT FOR BENEFITS COUNSELOR AND FINANCIAL WELLNESS SOFTWARE AND AUTHORIZE CHAIR TO SIGN - JELLYVISION LAB, INC. WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS, the Board has been presented with an ALEX License Agreement for Benefits Counselor and Financial Wellness Software between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Resources, and Jellyvision Lab, Inc., commencing upon full execution of signatures and ending in 2020, with specific dates and further terms and conditions being as stated in said agreement, and WHEREAS, after review, the Board deems it advisable to approve said agreement, a copy of which is attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, that the ALEX License Agreement for Benefits Counselor and Financial Wellness Software between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Resources, and Jellyvision Lab, Inc., be and hereby is, approved. BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized to sign said agreement. The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 8th day of February, A.D., 2017. BOARD OF COUNTY COMMISSIONERS WELD COUNTY, COLORADO ATTEST:d� je&O (1 Weld County Clerk to the Board BY: APP a ounty Attorney Date of signature:0'W / t.01 t'1 Cc: HRCSOF) Julie .CJ •zad, Chair Steve Moreno, Pro-Tem EXCUSED Sean P. Conway Mike Freeman !Q� arbara Kirkmeyer 2017-0451 PE0032 aler PLAIN ENGLISH ALEX LICENSE AGREEMENT 12/6/2016 County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners, whose address is 1150 "O" Street, Greeley, Colorado 80631 ("You" or "County") want to license ALEX® software ("ALEX"). The Jellyvision Lab, Inc., a Delaware corporation whose address is 848 W. Eastman, Suite 104, Chicago IL 60642 ("Jellyvision" or "We") wants to license ALEX to you. So here is our deal: 1. How do I order ALEX? The scope and features of Your customized ALEX will be specified in a work order (an "Order"), along with (a) the fee for the license and any customizations and (b) the license period (the "Term"). 2. When do I get ALEX? Configuration of Your ALEX will occur on the schedule specified in the Order. Jellyvision must provide deliverables on the specified dates, and You must provide information, feedback, and approvals on the specified dates. Jellyvision agrees to procure the materials, equipment and/or products necessary to provide ALEX and agrees to diligently provide all services, labor, personnel and materials necessary to perform and complete Your ALEX implementation. 3. What do I pay for ALEX? Within 30 days of receipt of an invoice as specified in an Order, You'll pay Jellyvision the fees set forth in that invoice. If You don't pay the fees on time, You'll pay interest at a rate of 1.5% per month. 4. What if I want to change ALEX or this Agreement? If You desire to modify ALEX beyond what is specified in an Order, such modification will be mutually agreed upon in a Change Order which will specify the scope, fees, and schedule for that modification. Any amendments or modifications to this Agreement shall be in writing signed by both parties. No additional services or work performed by Jellyvision shall be the basis for additional compensation unless and until Jellyvision has obtained written authorization and acknowledgement by County for such additional services. 5. Who owns what? Jellyvision owns ALEX and any suggestions you may have for improving ALEX. You own your logos and plan information, and license those to us only for use within your ALEX. 6. How long can I use ALEX? Jellyvision shall license ALEX to You for distribution over the internet for the Term, beginning on the earlier of (a) acceptance of the final release or (b) availability to end users of ALEX. Either You or Jellyvision may terminate this Agreement if the other is in material breach where such material breach is not cured within 10 days of notice. You may terminate this Agreement without cause, but all fees under any Order remain owed to Jellyvision. 2017-0451 7. Will secrets be kept secret? Each of us will use non-public information obtained from the other under this Agreement only for purposes of this Agreement and will not disclose such information to any third parties. All non-public information regarding Your benefits plans is Your confidential information and will not be used or disclosed by Jellyvision except as necessary to provide the ALEX to You. Having said that, You acknowledge that Jellyvision utilizes aggregated data compiled from licensees' benefit plan data to improve ALEX and provide market research and insights to third parties. But neither You nor Your plan data can be identified from such aggregated data. 8. What if there's a problem that can't be resolved by talking it out? A. Between us. This Agreement is governed by the laws of Colorado, but not its choice of law rules. Any dispute under this Agreement shall be resolved in a court in Weld County, Colorado and each party consents to personal jurisdiction there. In the event litigation is brought concerning this Agreement, the prevailing party shall be paid its attorneys' fees, costs, and expenses by the other side. B. Jellyvision Indemnification. Jellyvision shall defend, indemnify and hold harmless County, its officers, agents, and employees, from and against injury, loss damage, liability, suits, actions, or claims of any type or character arising out of Jellyvision's work done in fulfillment of the terms of this Agreement to the extend such claim does not arise out of incorrect benefits plan data provided by County, or on account of any act, claim or amount arising or recovered under workers' compensation law for Jellyvision's own employees or contractors, or arising out of the failure of Jellyvision to conform to any statutes, ordinances, regulation, law or court decree. C. Each party shall be responsible to the fullest extent allowed under the law for its own negligence, and the negligence of its employees and agents acting within the scope of their actual authority. It is expressly understood and agreed that nothing contained in this Agreement shall be construed as an express or implied waiver by You of your governmental and sovereign immunities, as an express or implied acceptance by You of liabilities arising as a result of actions which lie in tort or could lie in tort in excess of the liabilities allowable under the Colorado Governmental Immunity Act, C.R.S. 24-10-101 et seq., as a pledge of the full faith and credit of the State of Colorado, or as the assumption of any of the parties of a debt, contract or liability of each other in violation of Article XI, Section 1 of the Constitution of Colorado. You are liable for breach of contract in the same manner as any private party would be under the same or similar circumstances. 9. What warranties does Jellyvision provide? Jellyvision makes the following warranties. First, ALEX will substantially conform to the specification in an applicable Order. Second, ALEX will not infringe anyone else's intellectual property. Third, services performed under this Agreement will be performed in a manner consistent with the standards governing such services and the provisions of this Agreement, shall be performed by qualified personnel in a professional and workmanlike manner, consistent with industry standards. Except for these warranties, ALEX is software, and it is provided "as is," with all faults and without additional warranties. 10. This Agreement and any Order govern our relations — what about end users? The relationship between Jellyvision and end users is spelled out in our customary Terms of Service (see www.meetalex.com/tos). The Terms of Service do not modify anything in this Agreement; rather the Terms of Service specify the rights and obligations of Jellyvision and end users to one another. 11. Force Majeure. [By the way, that is French for "superior force" — lawyers use it to mean something like "act of God."] Neither party shall be in default hereunder for any cessation, interruption, or delay due to causes beyond its reasonable control. 12. Independent Contractor. Jellyvision agrees that it is an independent contractor and that Jellyvision's officers, agents or employees will not become employees of County, nor entitled to any employee benefits from County as a result of the execution of this Agreement. Jellyvision shall perform its duties hereunder as an independent contractor. Jellyvision shall be solely responsible for its acts and those of its agents and employees for all acts performed pursuant to this Agreement. Jellyvision, its employees and agents are not entitled to unemployment insurance or workers' compensation benefits through County and County shall not pay for or otherwise provide such coverage for Jellyvision or any of its agents or employees. 13. Subcontractors. Jellyvision acknowledges that County has entered into this Agreement in reliance upon the particular reputation and expertise ofJellyvision. Jellyvision shall not enter into any subcontractor agreements for ALEX without County's prior written consent, not to be unreasonably withheld. Notwithstanding the foregoing, County hereby provides written approval for Jellyvision to use subcontractors for voice talent, quality assurance testing, hosting, and analytics, and hereby acknowledges that such approval satisfies the conditions of Section 13 of this Agreement. 14. Acceptance of Services Not a Waiver. In no event shall any action by County hereunder constitute or be construed to be a waiver by County of any breach of this Agreement or default which may then exist on the part of Jellyvision. Acceptance by the County of, or payment for, the services completed under this Agreement shall not be construed as a waiver of any of the County's rights under this Agreement or under the law generally. 15. Assignment. Neither party may assign this Agreement without the other party's prior written consent (not to be unreasonably withheld or delayed). Notwithstanding the foregoing, either party may assign this Agreement in the event of a sale or transfer of all or substantially all of its assets or stock; provided that in the event of such assignment, the other party may terminate this Agreement within ten (10) days of notice of such assignment. 16. Compliance with Law. Jellyvision shall strictly comply with all applicable federal and State laws, rules and regulations in effect or hereafter established, including without limitation, laws applicable to discrimination and unfair employment practices. 17. Non -Exclusive Agreement. This Agreement is nonexclusive and County may engage or use other contractors or persons to perform services of the same or similar nature. 18. Entire Agreement/Modifications. This Agreement and the Order contain the entire agreement between the parties with respect to the subject matter contained in this Agreement. This instrument supersedes all prior negotiations, representations, and understandings or agreements with respect to the subject matter contained in this Agreement. This Agreement may be changed or supplemented only by a written instrument signed by both parties. 19. Fund Availability. Financial obligations of the County payable after the current fiscal year are contingent upon funds for that purpose being appropriated, budgeted and otherwise made available. Execution of this Agreement by County does not create an obligation on the part of County to expend funds not otherwise appropriated in each succeeding year. 20. Severability. If any term or condition of this Agreement shall be held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, this Agreement shall be construed and enforced without such provision, to the extent that this Agreement is then capable of execution within the original intent of the parties. 21. No Third Party Beneficiary. It is expressly understood and agreed that the enforcement of the terms and conditions of this Agreement, and all rights of action relating to such enforcement, shall be strictly reserved to the undersigned parties and nothing in this Agreement shall give or allow any claim or right of action whatsoever by any other person not included in this Agreement. It is the express intention of the undersigned parties that any entity other than the undersigned parties receiving services or benefits under this Agreement shall be an incidental beneficiary only. 22. Board of County Commissioners of Weld County Approval. This Agreement shall not be valid until it has been approved by the Board of County Commissioners of Weld County, Colorado or its designee. 23. Acknowledgment. County and Jellyvision acknowledge that each has read this Agreement, understands it and agrees to be bound by its terms. Both parties further agree that this Agreement and the Order are the complete and exclusive statement of agreement between the parties and supersedes all proposals or prior agreements, oral or written, and any other communications between the parties relating to the subject matter of this Agreement. [Signature page to follow] DocuSign Envelope ID:7F49660C-FF50-4A8A-848F-5DA4FA9D81AC 2017. IN WITNESS WHEREOF, the parties hereto have signed this Agreement this [DATE' day ofJanuary, WELD COUNTY: The Jellyvision Lab Inc. In By: 1SAA4Rrod3RCbA9 DocuSigned by: L. CFO Its: Date: 2/9/2017 ATTEST: d.40444) G►:. O;�C BOARD OF COUNTY COMMISSIONERS Weld , •! n Clerk to the oard WELD CO NTY, COLORADO BY: Deputy • rk t APPROVED AS TO FUNDING. Controller APPROVEDAS TO FORM: County Attorney ulie A. Cozad, Chai FEB 0 8 2017 VEDAS T. DANCE: Elected Official or Department ead NAft Director of General Services alex ORDER #001 Truly, it gives The Jellyvision Lab, Inc. ("Jellyvision") joy and we are proud to have County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners, whose address is 1150 "O" Street, Greeley, Colorado 80631 ("Customer" or "You") on the ALEX® platform under the ALEX License Agreement of 12/6/2016 (the "Agreement"). This Order under that Agreement is effective as of 1/31/2017. X SOFTWARE: Z ALEX Benefits Counselor Express for the 2018, 2019, and 2020 Plan Years Medical Dental Tax Savings Critical Illness Pharmacy Savings Accident Enrollment Life Insurance AD&D Insurance Vision Employee Assistance Program (EAP) Short Term Disability Insurance Long Term Disability Insurance ❑ ALEX on: Making the Most of Your Plan ❑ Benefits Sneak Peek ❑ ALEX on: 401(k) / 403 (b) X ALEX on: Financial Wellness for the 2017, 2018, and 2019 Plan Years • ALEX on: Short Term Disability ❑ ALEX 1095 El HOSTING ANALYTICS X MARKETING KIT TERM Customer's license to the Software and the Hosting and Analytics services hereunder for the 2017 Plan Year shall start on the 2017 Launch Date (see Exhibit 2) and expire 365 days thereafter. Customer's license to the Software and the Hosting and Analytics services hereunder for the 2018 Plan Year shall start on the 2018 Launch Dates (see Exhibit 2) and expire 365 days thereafter. Customer's license to the Software and the Hosting and Analytics services hereunder for the 2019 Plan Year shall start on the 2019 Launch Dates (see Exhibit 2) and expire 365 days thereafter. Customer's license to the Software and the Hosting and Analytics services hereunder for the 2020 Plan Year shall start on the 2020 Launch Date (see Exhibit 2) and expire 365 days thereafter. EXHIBITS Customer -specific Workarounds (if any) are listed in Exhibit 1. The Production Schedule for implementation and deployment is specified at Exhibit 2. And the Fee Schedule is attached as Exhibit 3. Page 1 of 7 DocuSign Envelope ID: 7F49660C-FF50-4ASA-848F-5DA4FA9D81AC Both product and technical specifications are available at https://www.meetalex.com/specific.ations-06082016/. To view this page, use the password "benefits4ever". ADDITIONAL TERMS And now, drum roll please, here's just a smidge of fine print: About ALEX Benefits Counselor... • Jellyvision has completed a plan analysis of Customer's benefits for the Plan Year beginning on 1/1/2016 ("2016 Benefits") to determine compatibility with ALEX Benefits Counselor Express and found it to be compatible. Customer represents that its benefits for the 2018 Plan Year, 2019 Plan Year, and 2020 Plan Year are not materially different from Customer's 2016 Benefits; recognizing that, if this assumption is incorrect, the fees, milestones, and other terms herein will change commensurate with the additional work Jellyvision must undertake related to such incorrect assumption. • The ALEX Benefits Counselor Express Software will be hosted at benefits.mvatex.com/weld-cowfty/2018 for the 2018 Plan Year. • The URL(s) for the subsequent Plan Year(s) will be determined by Jellyvision and approved by Customer. About ALEX Financial Wellness... • ALEX Financial Wellness will be hosted at the following URL: httos://www.myalex.corn/wek1- countv/financialweilness. • Customer will have the opportunity to update its version of ALEX: Financial Wellness if subsequent software updates are released during Customer's license term. • Updates during a license term will be offered free of charge. Jellyvision will provide Customer with an overview of the software version update, and Customer will have 30 days (or an alternate period of time, if mutually agreeable) to review the update and either accept (to receive the software update) or decline (to stay on the current version). • Customer's annual license renewal will always be for the latest version of the software. • Customer cannot renew and stay on an outdated version of the software. General... • A fee will apply if Customer requests a different URL during production. • The license(s) and the associated fees, as outlined in Exhibit 3 are: • Only for the items checked above. If additional services need to be added at a later date, the fees will change as documented in a Change Order; and • Dependent on the employee population specified in the Fee Schedule. Any fluctuation of 5% or more will result in a change to the license fees. Our signatures below mean we both agree to what is in this Order. Jellyvision is truly grateful that County of Weld, a body corporate and politic of the State of Colorado, by and through its Board of County Commissioners is joining the ALEX family. IN WITNESS WHEREOF, the parties hereto have signed this Agreement this day of January, 2017. The Jellyvision Lab Inc. t—DocuSigned by: Inc By: `-158A3B02438C4A9... Page 2 of 7 DocuSign Envelope ID: 7F49660C-FF50-4A8A-848F-5DA4FA9D81AC CFO Its: Date: WELD COUNTY: 2/9/2017 ATTEST: Waged44) v .�`,�p� BOARD OF COUNTY COMMISSIONERS Weld • t` lerk tithe Board WELD COUNTY, COLORA BY: Deputy CI to the Boa APPROVED AS TO FUNDING: Controller APPROVED qrS TO FORM: County Attorney FEB 0 8 2017 VEDAS TO ANCE: Elected Official or Department Head N/A Director of General Services Page 3 of 7 7O/7 S r-i EXHIBIT 1 WORKAROUNDS WORKAROUNDS • ALEX will show all three dental plan options even if a user does not select medical coverage. Jellyvision, however, will place a text note in a set location in the Dental module and in the plan details pages to remind users that they are only able to enroll in the Alpha and Companion Dental plans if they opt out of medical coverage. Exact wording will be suggested by Jellyvision and agreed upon by both parties. • ALEX will not outline via audio that the vision plan is reimbursement -only or that reimbursements will only cover 50% of total costs. Instead, Jellyvision will place a text note in a set location in the Vision module to cover these details. Exact wording will be suggested by Jellyvision and agreed upon by both parties. • ALEX will not outline via audio that there are additional EyeMed discounts on vision expenses if a user signs up for a dental plan. These additional discounts, not attached to any plan, will be included in a set location in the Dental module plan details pages. Exact wording will be suggested by Jellyvision and agreed upon by both parties. • ALEX will only explain a vision maximum coverage amount of $300 per individual, but Jellyvision will use a text note in a set location in the Vision module stating that the max coverage for a family is $600. Exact wording will be suggested by Jellyvision and agreed upon by both parties. Page 4 of 7 EXHIBIT 2 SCHEDULE So long as this Order is signed by 2/10/2017 and Your reviews/feedback/approvals are timely as outlined in below, Jellyvision will make the Financial Wellness Software available on the production server by end of day on 3/09/2017 (the "2017 Financial Wellness Launch Date") and the Benefits Counselor Software available on the production server by end of day on 11/1/2017 (the "2018 Benefits Counselor Launch Date"). Any delays in execution or reviews are subject to schedule delays and fees. The launch date(s) for the 2018, 2019, 2020 Software (the "2018 and 2019 Financial Wellness Launch Dates" and the "2019 and 2020 Benefits Counselor Launch Dates") will be determined at a later date and mutually agreed upon after Order execution. The Benefits Counselor and Financial Wellness Software for future years will be subject to the same general production schedule of review, feedback and approvals as below. All Customer deliverables are due END OF DAY (midnight CT). Failure to provide feedback/approval in accord with this schedule may result in additional fees and delays to the schedule (which could result in a launch after Launch Date). Benefits Counselor Schedule Express Timeline Implementation Step Description Day 1 (Deliverable) Benefits review (Deliverable) Jellyvision presents Customer's benefits data within ALEX portal. Day 2 through 14 Customer feedback/ALEX previews (Feedback/Deliverable) Throughout this period, Customer provides feedback on ALEX configuration and on [approximately 1-2] Previews of the full ALEX Conversation. Specific due dates will be determined and mutually agreed upon on Day 1. Day 15 Launch date (Approval) Final sign -off on the ALEX conversation is due. Jellyvision launches the ALEX Conversation. ALEX: Financial Wellness Release Schedule: Approximately 21 Business Days STEP 1 Request for Information Day 1 (Deliverable) Jellyvision provides a list of outstanding features that are required to begin production. 1 business day later (Feedback/Approval) All outstanding information is due to Jellyvision. STEP 2 Customer Name Rough Cut 8 business days after Step 1 is complete (Deliverable) Jellyvision delivers Rough Cut of the Software via a URL and documentation verifying the data that was entered into the back -end data form. 3 business days later (Feedback/Approval) You provide feedback and approval on Rough Cut, and can request updates until this date. Any revisions to the data must be provided by this date as well, and may be subject to additional fees and/or schedule delays. STEP 3 Customer Name Final Cut 6 business days after Step 2 is complete (Deliverable) Jellyvision presents Final Cut of the Software via a URL and documentation verifying the data that was entered into the back -end data form. 1 business days later (Feedback/Approval) Final signoff is due. Any plan detail updates or customization requests will result in a delay of launch and may be subject to additional fees. STEP 4 Software Launch Page 5 of 7 1 business day after Step 3 is complete (Deliverable and Approval) Jellyvision launches ALEX: Financial Wellness on production server. Page 6 of 7 EXHIBIT 3 FEES The pricing below is based on 1,200 Eligible Employees. PRODUCT NAME FINAL PRICE ALEX On: Financial Wellness - 2017 Plan Year $7,000 ALEX Express - Benefits Counselor - 2018 Plan Year $20,300 ALEX On: Financial Wellness - 2018 Plan Year $7,000 ALEX Express - Benefits Counselor — 2019 Plan Year $20,300 ALEX On: Financial Wellness - 2019 Plan Year $7,000 ALEX Express - Benefits Counselor - 2020 Plan Year $20,300 TOTAL: $81,900 "Late Change Fee" — Per above, the Benefits Counselor implementation schedule is 15 days and the Financial Wellness implementation schedule is 21 days. For each change You request which either extends the implementation schedule beyond that number of days plus an additional 5 day buffer or occurs after the Software is made available on the production server, You shall pay a fee of $2,500 per change. PAYMENT SCHEDULE FEE DESCRIPTION INVOICE CONTACT PAYMENT DATE $20,300 ALEX Express - Benefits Counselor Staci Datteri-Frey, staci@co.weld.co.us Invoiced upon execution of this Order. $7,000 ALEX On: Financial Wellness Kelly Leffler, kleffler@co.weld.co.us. Invoiced upon execution of this Order. $20,300 ALEX Express - Benefits Counselor Staci Datteri-Frey, staci@co.weld.co.us January 15th, 2018 $7,000 ALEX On: Financial Wellness Kelly Leffler, kleffler@co.weld.co.us. January 15th, 2018 $20,300 ALEX Express - Benefits Counselor Staci Datteri-Frey, staci@co.weld.co.us January 15th, 2019 $7,000 ALEX On: Financial Wellness Kelly Leffler, kleffler@co.weld.co.us. January 15th, 2019 This Payment Schedule is subject to Section 19, Fund Availability, of the ALEX License Agreement. Page 7 of 7 Hello