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HomeMy WebLinkAbout20241620.tiffCohhvac -1 703 { CONTRACT AGREEMENT EXTENSION/RENEWAL BETWEEN THE WELD COUNTY AND ERP Analysts, INC (ERPA) This Agreement Amendment, made and entered into1ay of July, 2025, by and between the Board of Weld County Commissioners, on behalf of the Weld County Department of Human Resources, hereinafter referred to as the "Department", and ERPA, hereinafter referred to as the "Vendor". WHEREAS the parties entered into an agreement (the "Original Agreement") identified by the Weld County Clerk to the Board of County Commissioners as document No. 20241620, approved on July 22, 2024. WHEREAS the parties hereby agree to amend the term of the Original Agreement in accordance with the terms of the Original Agreement, which is incorporated by reference herein, as well as the terms provided herein. NOW THEREFORE, in consideration of the premises, the parties hereto covenant and agree as follows: • The Original Agreement is amended with a revised Statement of Work which is attached hereto. • This amendment, together with the Original Agreement, constitutes the entire understanding between the parties. The following change is hereby made to the Contract Documents, which shall be effective upon full execution of this agreement: 1. The total new cost is $259,350 for the services performed under this revised Statement of Work. 2. The revised Statement of Work is attached and has been updated to reflect the services to be performed and the associated rates. • All other terms and conditions of the Original Agreement remain unchanged. IN WITNESS WHEREOF, the parties hereto have duly executed the Agreement as of the day, month, and year first above written. Vendor: Cameron Larkin Planter Nti kl'MM Cameron Larkin {Jun 30, 7025 09:31 CDT) Signature BOARD OF COUNTY COMMISSIONERS WELD COUNTY, COLORADO Perry�Chair, JUL 0 7 2325 ATTEST: dia4v Weld County Clerk to the Board BY: , Deputy Clerk to the Boar CUnM 0C: n eG ) wwitha%g /7/25 ZcSZ4-1(020 (T013 F100K Workday Production Support 1 STATEMENT OF WORK This Statement of Work ("SOW"), effective on June 23, 2025 is incorporated into and is subject to the terms and conditions of the Master Services Agreement (the "Agreement") between ERP Analysts, Inc. ("ERPA" or "Vendor") and Weld County ("Customer") dated July 16, 2024. With regard to interpretation of this SOW, any inconsistency between this SOW, implementing documents incorporated into this SOW, the Agreement, or any purchase orders or supplemental agreements, shall be decided in this order of precedence: a the Agreement; b any approved Change Orders and implementing documents to the SOW in order from the most recent to the earliest date; c. the SOW; d. purchase orders and supplemental agreements. 1.1 EXECUTIVE SUMMARY This SOW details the Professional Services that ERPA will perform for (Customer) for Workday Support Services, including the ERPA deliverables, pricing, and payment schedules during the duration of the contract. The Parties acknowledge that additional SOWs may be entered into between the Parties at such time as additional efforts are initiated. If Customer wishes to secure additional services to implement additional functionality not included in the scope of this SOW, ERPA will provide a proposal for such services and add to existing scope via Change Request Process or develop a separate Statement of Work. 1.2 IN -SCOPE ACTIVITIES The below Workday modules are in -scope for the duration of this AMS SOW. Support for additional modules not outlined below will require an additional change order: Live in Production • Core HCM • Compensation Core • Absence Management • Benefits Administration • Talent & Performance • Payroll • Performance Management • Time Tracking 1 Weld County AMS SOW • Recruiting Management • Learning Management • Integrations • Prism • Reporting Will support once live (1/1/2026) • Core Financials • Accounting • Banking & Settlement • Procurement • Adaptive Planning • Inventory • Budgets • Supply Accounts • Business Assets • Expenses • Customer Accounts • Planning • Projects • Grant Management The below tables provide specific information regarding the services included in the AMS package. Contract Selections Value AMS Package Custom Subscription Basis (Period) 12 Months Support Start & End Date August 1, 2025 - July 31, 2026 Customer Engagement Service / Item Description Regular Touchpoint Ticket prioritization, escalation point, budget management Tenant / Work Management Assistance and between tenants. guidance (ex. Weekly provided Sandbox to manage refresh) work and efforts Product Road Mapping Guidance Workday and tool insight and rollout regarding additional benefits from the Office Hours Scheduled ERPA forum for solution sharing and collaboration with Calendar Management Proactive calendar events preparation and assistance for known & identified Named Resources ERPA support Support resources will be named to provide consistent Workday Update Support Planning, release guidance, cycle and support for each workday update Monthly Status Reporting Stay with configuration on top analytics of the and ensuring health your data. of the your accuracy tenant through and reliability the entire of year your Engagement Manager An ERPA resource assigned to manage your services with us. E R PA Iry o r k d o y Workday Support - Service / Item Descriptio asa Break Fix / Minor Enhancements Configurations Environment and are supported. functionality within the Production Knowledge Transfer / Training Fully knowledge certified transfer resources and training will work is collaboratively occurring. to ensure Full Platform Support Configurations environment and are supported. functionality within the Production Cloud Based Request System Ticketing service system monitoring allows and activities, for automation, and robust gained reporting. efficiency, self Multiple Channel Interaction Interaction supported. via webform, email, phone and zoom meetings are Event Driven Assistance Events are supported such as Open by the team Enrollment, at the direction Year End, of Workday Customer. Updates Scope of Work — Examples This section provides examples of the services provided within this contract. This is not an exhaustive list of the services provided and is simply intended to be leveraged for illustrative purposes: • Configurations and updates related to a particular functional area: 1. Update Time Off Plans and/or Leave types 2. Update an integration that consistently fails 3. Maintain Time Entry Calculations • Daily transactional requirements: 1. EIB Assistance — Assistance with mass transactional loads 2. Update Business Process routing, steps and ongoing maintenance 3. Support ad hoc End to End testing • Report Writer and Dashboard Assistance: 1. Build dashboards for core audiences (Executives, Managers, HR analysts, etc.) 2. Knowledge transfer within report writer 3. Create reports according to specific reporting needs • Integrations Troubleshooting and Update assistance: 1. E -verify integration is no longer running successfully 2. Time card import is dropping specific records 3. Integration scheduling and recommended maintenance procedures NOTE: The ERPA team will perform work primarily in sandbox and implementation tenants and will only perform work in a production environment at the written direction of Customer 1.3 ASSUMPTIONS ERPA assumes Customer will: • Provide necessary documentation (i.e. application details, network topology or related diagrams, policies and procedures including test plans, etc.) to facilitate knowledge transfer • Respond to ERPA requests, including user acceptance testing, in a timely manner to ensure services occur within the agreed upon timeline • Coordinate with third party providers of applications and services integrated with Customer Workday HCM and FINS applications • Provide ERPA with key knowledge transfer documentation for Managed Services (i.e. existing ticket details, customization documentation, unit test plans, etc.) • Make designated Customer staff available to assist ERPA and provide necessary access where required. ERPA anticipates assistance from the following Customer roles: • Project Manager/Coordinator — facilitate the coordination between all vendors and Customer stakeholders to establish timelines, project plans and serve as primary point of contact 1.4 ERPA PERSONNEL. ERPA requires two (2) weeks from SOW signature date to align and engage resources. 1.5 HOURS OF OPERATION ERPA will provide services during Customer's normal business hours (Monday through Friday). ERPA will be available on call for non -business hours, weekend, and Holidays for P1 tickets and scheduled maintenance. ERPA observed Holidays below: New Year's Day Memorial Day Juneteenth Day Independence Day Labor Day Thanksgiving Day After Thanksgiving Christmas Day 1 6 SERVICE DELIVERY Customer's Named Support Contacts may submit cases to ERPA via ERPA's case management system. Each case will be assigned a unique case number. ERPA will respond to each case in accordance with this SLA and will use commercially reasonable efforts to promptly resolve each case. Actual resolution time will depend on the nature of the case and the resolution itself. A resolution may consist of a fix, workaround, delivery of information or other commercially reasonable solution to the issue. Case reporting is available on -demand. 1.7 SEVERITY LEVEL DETERMINATION Customer shall reasonably self -diagnose each support issue and recommend to ERPA an appropriate Severity Level designation. ERPA shall validate Customer's Severity Level designation or notify Customer of a proposed change in the Severity Level designation to a higher or lower level with justification for the proposal. In the event of a conflict regarding the appropriate Severity Level designation, each party shall promptly escalate such conflict to its management team for resolution through consultation between the parties' management, during which time the parties shall continue to handle the support issue in accordance with the ERPA Severity Level designation. In the rare case a conflict requires a management discussion, both parties shall be available within one hour of the escalation for such discussion. 'te l r`, t List �..I I i ❑.ti1'. (1/4rf� :4 l COST PROPOSAL Please find ERPA's pricing in Table . ERPA has proposed estimated hours based on understanding of Customer requirements and these are indicative hours. Table 1 ERPA Pricing Item Number I Description Estimated Hours I Cost / Rate I Total 1 Workday Consultant 1300 $180 $234,000 2 Engagement/PM Oversite 130 $195 $25,350 Includes: • Named Experienced Resources • Engagement Manager 2 • Workday Update Support • Release Management Dashboard • Office Hours • Cyclical Event Preparation Total 1430 $259,350 Engagement Management will be billable. This includes internal meetings, external meetings, customer e ngagement, and governance management. Integration Warranty*: ERPA will provide a warranty on any integration that is built or certified by ERPA for the duration of an existing AMS contract term. Customer may request ERPA to certify existing additional integrations n ot built by ERPA utilizing existing support hours or as defined in the Change Request Process. Once certified these integrations will be part of the ERPA Integration Warranty program. ERPA will invoice Customer at the beginning of each month as shared in Table 1 plus any hours worked beyond the included Monthly Support hours in the previous month. Payment Terms are Net 30. Any required and approved travel to Customer's onsite location will be billed at actuals to Customer. ERPA will execute this engagement on a time and material basis for the total hours noted in Table 1. Any additional hours will be charged at the rates as shared in Table 1. ERPA will invoice Customer at the beginning of each month for hours worked in the previous month. Payment Terms are Net 30 Except as otherwise stated in this SOW, invoice and payment terms for this project are subject to the terms and conditions of the Agreement. ERPA may suspend work on this SOW without penalty if Customer fails to pay u ndisputed overdue amounts to ERPA within 15 days of ERPA's written notice specifying the undisputed amounts. ERPA has relied on the accuracy and completeness of the information provided by Customer to estimate and price the scope of this work. This estimate is valid for 30 calendar days from submission to Customer for approval, unless otherwise agreed to by both parties. .�1 1i firp),411 ERPA workdoy r k d o y ACCEPTANCE & AGREEMENT The terms and conditions of this SOW, including the rates and pricing provisions, will not be binding on ERPA until this SOW is signed by ERPA and Customer. IN WITNESS WHEREOF, the parties have executed this SOW on the date or dates indicated below. ERPA Weld County Accepted and agreed on behalf of ERPA: Accepted and agreed on behalf of Customer: Name: Cameron Larkin Name: Title: VP Workday Customer Engagement Title: CwweroH Latki'i Authorized Signature Date: 06/24/2025 Authorized Signature Date: APPENDIX A: CHANGE REQUEST PROCESS 1. Notification of intended changes will be communicated in writing via a Change Order (COR) form and provide justification for the change and the impact to the project's scope, schedule, and cost. 2. The Customer approver will approve or reject the change request within five (5) business days from the receipt of the COR form. 3. If the Customer approver does not approve or reject the change request within five (5) business days from the receipt of the COR form and does not communicate a timeframe in which a decision will be made, the requested change will be considered deferred: a. The COR status will be logged, tracked, and managed as a 'deferred' request. b. Work will progress without incorporating the requested change into the work plan. c. Where an approval or rejection decision is necessary for the managed services engagement to progress, the change request decision will be escalated as a project issue. 4. Fc r CORs outside the stated project scope, the Customer approver will authorize budget allowance, on a time and materials basis, for ERPA to perform the initial analysis of a change request. 5. [EPA shall coordinate any changes in hardware, network, software, configuration, or services with Customer. Customer may defer the change based on impact to business operations. amendement ERPA 62025 Final Audit Report 2025-06-30 Created: 2025-06-30 By: Michele Bowling (michele.bowling@erpa.com) Status: Signed Transaction ID: CBJCHBCAABAAcPyYXXTynJecA-f-Xr07w5EZJgHr041q "amendement ERPA 62025" History Document created by Michele Bowling (michele.bowling@erpa.com) 2025-06-30 - 12:07:47 PM GMT El. Document emailed to Cameron Larkin (cameron.larkin@erpa.com) for signature 2025-06-30 - 12:08:33 PM GMT Email viewed by Cameron Larkin (cameron.larkin@erpa.com) 2025-06-30 - 2:31:17 PM GMT © Document e -signed by Cameron Larkin (cameron.larkin@erpa.com) Signature Date: 2025-06-30 - 2:31:52 PM GMT - Time Source: server Q Agreement completed. 2025-06-30 - 2:31:52 PM GMT ERPA Powered by Adobe Acrobat Sign Contract Form Entity Information Entity Name* ERP ANALYSTS INC Contract Name* Entity ID* ,800048882 Contract ID ERPA AGREEMENT AMENDMENT - WORKDAY SUPPORT 9705 SERVICES Contract Status CTB REVIEW Contract Lead * BPETERSON Contract Lead Email bpeterson@weld.gov New Entity? Parent Contract ID Requires Board Approval YES Department Project # Contract Description * AMENDMENT TO THE ORIGINAL AGREEMENT BETWEEN WELD COUNTY AND ERPA EXTENDING WORKDAY SUPPORT SERVICES THROUGH JULY 31, 2026. Contract Description 2 Contract Type * AMENDMENT Amount* $259,350.00 Renewable* NO Automatic Renewal Grant IGA Department HUMAN RESOURCES Department Email CM- HumanResources@weld.g rces@weld.g ov Department Head Email CM-HumanResources- DeptHeadweld.gov County Attorney GENERAL COUNTY ATTORNEY EMAIL County Attorney Email CM - CO U NTYATTO R N EY�AWEL D.GOV Requested BOCC Agenda Date * 07 07 2025 Due Date 07 03 2025 Will a work session with BOCC be required?* NO Does Contract require Purchasing Dept. to be included? If this is a renewal enter previous Contract ID If this is part of a MSA enter MSA Contract ID Note: the Previous Contract Number and Master Services Agreement Number should be left blank if those contracts are not in OnBase Contract Dates Effective Date 08/01/2025 Termination Notice Period Contact Information Contact Info Contact Name Purchasing Purchasing Approver CONSENT Approval Process Department Head JILL SCOTT DH Approved Date 06'30/2025 Final Approval BOCC Approved BOCC Signed Date BOCC Agenda Date 07/07/2025 Review Date* 05;-25/2026 Committed Delivery Date Contact Type Contact Email Finance Approver CONSENT Renewal Date Expiration Date* 07/31 /2026 Contact Phone 1 Purchasing Approved Date 06 30/2025 Finance Approved Date 06'30/2025 Tyler Ref # AG 070725 Originator BPETERSON Legal Counsel CONSENT Contact Phone 2 Legal Counsel Approved Date 06,30 2025 Cbn1-vad w9' AGREEMENT AMENDMENT BETWEEN WELD COUNTY AND ERP ANALYSTS, INC. (ERPA) This Agreement Amendment is made and entered into this 5th day of Mala)2025 by and between the Board of Weld County Commissioners, on behalf of the Weld County Department of Human Resources, hereinafter referred to as the "Department", and ERPA, hereinafter referred to as the "Vendor". WHEREAS the parties entered into an Agreement for Workday Production Support, (the "Original Agreement") identified by the Weld County Clerk to the Board of County Commissioners as document No. 20241620, approved on July 22, 2024. WHEREAS the parties hereby agree to amend the terms of the Original Agreement in accordance with the terms of the Original Agreement, which is incorporated by reference herein, as well as the terms provided herein. NOW THEREFORE, in consideration of the premises, the parties hereto covenant and agree as follows: • The Original Agreement is amended by adding an additional service component to Workday Production Support, "Advanced Compensation -Merit Only", to implement additional functionality not included in the original scope of the Statement of Work, for a total pricing of $33,630. • This Amendment, together with the Original Agreement, constitutes the entire understanding between the parties. ansenri-- 3/5/25 All other terms and conditions of the Original Agreement remain unchanged. CC �0h1X13e(k�2) 4iU1 aseig---tthZ0 JOU 3 Fl Oa) IN WITNESS WHEREOF, the parties hereto have duly executed this Agreement Amendment as of the day, month, and year first above written. COUNTY: ATTEST: 1 Clerk to the Board BY: xiffrigibair deputy Clerk to the Bow BOARD OF COUNTY COMMISSIONERS WELD COUNTY, COLORADO PA INC. 425 Metro Place North, Suite 510 Dublin, OH 43017 Canerotter/ Larkin/ Vice President By: Cameron Larkin (Mar 3, 2075 10:58 CST) [Signature Authority], [Title] Date: 03/03/2025 1cZ4-Rozo u) amendment -first -amendment -1-2025 (1) Final Audit Report 2025-03-03 Created: 2025-03-03 By: Michele Bowling (michele.bowling@erpa.com) Status: Signed Transaction ID: CBJCHBCAABAAUb8xKuac9C69xI0GIwvaELnOaxwH9kV2 "amendment -first -amendment -1-2025 (1)" History Document created by Michele Bowling (michele.bowling@erpa.com) 2025-03-03 - 1:16:56 PM GMT Document sent to barry.ketchmark@erpa.com and peter.mckinney@erpa.com for approval. One of them to approve 2025-03-03 - 1:17:48 PM GMT Email viewed by peter.mckinney@erpa.com 2025-03-03 - 2:26:30 PM GMT ,� Agreement modified by Michele Bowling (michele.bowling@erpa.com) 2025-03-03 - 2:30:36 PM GMT A. Agreement modified acknowledged by peter.mckinney@erpa.com 2025-03-03 - 2:43:03 PM GMT O Signer peter.mckinney@erpa.com entered name at signing as Peter McKinney 2025-03-03 - 2:43:17 PM GMT © Document approved by Peter McKinney (peter.mckinney@erpa.com) Approval Date: 2025-03-03 - 2:43:19 PM GMT - Time Source: server Document emailed to Cameron Larkin (cameron.larkin@erpa.com) for signature 2025-03-03 - 2:43:21 PM GMT Email viewed by Cameron Larkin (cameron.larkin@erpa.com) 2025-03-03 - 4:57:06 PM GMT OQ Document e -signed by Cameron Larkin (cameron.larkin@erpa.com) Signature Date: 2025-03-03 - 4:58:15 PM GMT - Time Source: server o Agreement completed. 2025-03-03 - 4:58:15 PM GMT r-• ERP5A Powered by Adobe Acrobat Sign Workday Services STATEMENT OF WORK This Statement of Work ("SOW"), effective on February 25, 2025 is incorporated into and is subject to the terms and conditions of the Master Services Agreement (the "Agreement") between ERP Analysts, Inc. ("ERPA" or "Vendor") and Weld County ("Customer") dated July 16 2024. With regard to interpretation of this SOW, any inconsistency between this SOW, implementing documents incorporated into this SOW, the Agreement, or any purchase orders or supplemental agreements, shall be decided in this order of precedence: a. the Agreement; b. any approved Change Orders and implementing documents to the SOW in order from the most recent to the earliest date; c. the SOW; d. purchase orders and supplemental agreements. 1.1 EXECUTIVE SUMMARY This SOW details the Professional Services that ERPA will perform for (Customer) for Workday Services, including the ERPA deliverables, pricing, and payment schedules during the duration of the contract. The Parties acknowledge that additional SOWs may be entered into between the Parties at such time as additional efforts are initiated. If Customer wishes to secure additional services to implement additional functionality not included in the scope of this SOW, ERPA will provide a proposal for such services and add to existing scope via Change Request Process or develop a separate Statement of Work. 1.2 IN -SCOPE ACTIVITIES Project Name: Advanced Compensation - Merit Only Project Scope: Item Notes / Assumptions: Advanced Compensation Plans Up to 2 Merit Compensation p Plans and plan p profile eligibility g y rules Assumes up assumes up to to 10 2 rounding plan profiles, rules Plan Setup 1 Weld County Adv Comp_Phase X SOW ". �� l _I UDC, 1 •� I. I ' 1 . _ t f E R PA reaTh workday Up to 2 Waiting Period Rules Up to 2 Time Proration Rules Assumes Grace no Periods Leave of Absence Setup events of 2 Compensation Matrices for use in Compensation Process Matrix Review the is Rating tenant based already on Performance defined in 1 Compensation Review Grid Assumes no grid profiles Compensation Review Process: Business Process Definitions Default Review to notifications, Business Process, utilizes Process minimal delivered Definitions updates in and security scope streamlined groups for the Compensation processes, Assumes no conditional help text minor edits Compensation Review Process: Processing Up to 2 Compensation Review Templates Up to 1 Compensation Review Option Up to 6 custom validation rules includes validations for Merit U p to 1 custom security group (compensationplanner)customer ( p providing p is responsible g assignments for Compensation Review Process: Compensation Statement 1 Compensation Review Statement Rule No rule profiles included Compensation Review Process: Lump Sum and Additional Adjustments Up to 1 One -Time Payment y Plan for Lump Sums includes One -Time new reason code Payment for Additional Adjustments will be included in the process includes Additional new Adjustments reason code for Compensation Review Process: Security Enable/Update Advanced Compensation domains and security Assumptions: Customer will create and maintain custom test scenarios Workday will be provided Delivered test scenarios Processing is by the same organization (Supervisory, Location, etc.) launched Performance reviews will be completed before the Adv Comp process is to Testing Prod will for be completed Sandbox testing in an implementation tenant and then moved Out of Scope: Compensation Review Calculation Tables and Custom Calculations Custom Modifiers Compensation Plan Assignment Security Segments Translations Participation Rule Sets (Weld will have a blackout period) Custom Compensation Review Statement As part of Customer's transition after go -live ERPA will provide hypercare for a period of 28 days after move to production. NOTE: The ERPA team will perform work primarily in Sandbox and Implementation tenants and will only perform work in a Production environment at the written direction of Customer ERPA workday 1.3 TIMELINE Start date: March 17, 2025 Go Live: July 7, 2025 1.4 ASSUMPTIONS ERPA assumes Customer will: • Provide necessary documentation (i.e. application details, network topology or related diagrams, policies and procedures including test plans, etc.) to facilitate knowledge transfer • Respond to ERPA requests, including user acceptance testing, in a timely manner to ensure services occur within the agreed upon timeline • Coordinate with third party providers of applications and services integrated with Customer Workday HCM and FINS applications • Make designated Customer staff available to assist ERPA and provide necessary access where required. • Provide a Project Manager/Coordinator — facilitate the coordination between all vendors and Customer stakeholders to establish timelines, project plans and serve as primary point of contact 1.5 ERPA PERSONNEL ERPA requires two (2) weeks from SOW signature date to align and engage resources. 1.6 HOURS OF OPERATION ERPA will provide services during Customer's normal business hours (Monday through Friday). ERPA observed Holidays below: New Year's i Day Memorial Day �uneteenth Day Independence Day] �I 'abor Day Thanksgiving ��Day After Thanksgiving Christmas Day COST PROPOSAL Table 1 ERPA Services Pricing Number Item Description = Scope Total 1 Advanced Merit Compensation Only — I • Initial Compensation Section configuration 1.2 In (Merit -Scope of Activities Workday Only) as defined Advanced in $33,630 I Total $33,630 Engagement Management will be billable. This includes internal meetings, external meetings, customer engagement, and governance management. ERPA 1 workdoy ERPA will execute this engagement on a Fixed Fee basis for the total noted in Table 1. ERPA will invoice Customer as detailed in Table 3 ERPA Payment Schedule. Payment Terms are Net 30. Table 2 ERPA Payment Schedule ERPA will invoice Customer based on the Payments as defined below. Payment Terms are Net 30. Any required and approved travel to Customer's onsite location will be billed at actuals to Customer. Payment 1 Payment 2 Payment 3 Payment 4 Payment 5 Total Payment Date $6,726 Upon Contract Signature March 24, 2025 April 24, 2025 May 24, 2025 June 24, 2025 $6,726 $6,726 $6,726 $6,726 $33,630 Except as otherwise stated in this SOW, invoice and payment terms for this project are subject to the terms and conditions of the Agreement. ERPA may suspend work on this SOW without penalty if Customer fails to pay undisputed overdue amounts to ERPA within 15 days of ERPA's written notice specifying the undisputed amounts. ERPA has relied on the accuracy and completeness of the information provided by Customer to estimate and price the scope of this work. This estimate is valid for 30 calendar days from submission to Customer for approval, unless otherwise agreed to by both parties. ACCEPTANCE a AGREEMENT The terms and conditions of this SOW, including the rates and pricing provisions, will not be binding on ERPA until this SOW is signed by ERPA and Customer. IN WITNESS WHEREOF, the parties have executed this SOW on the date or dates indicated below. ERPA Weld County Accepted and agreed on behalf of ERPA: Accepted and agreed on behalf of Customer: Name: Cameron Larkin Name: Title: VP Workday Customer Engagement Title: Cionertep t Authorized Signature Date: 02/25/2025 Authorized ' gnature Date: Attest: Perry L. Buck Chair, Board of Weld County Commissioners MAR 0 5 2025 detvo x-fis;e1 Esther E. Gesick, Clerk to the Board By: Dep ler to t e Board APPENDIX A: CHANGE REQUEST PROCESS 1. Notification of intended changes will be communicated in writing via a Change Order (COR) form and provide justification for the change and the impact to the project's scope, schedule, and cost. 2. The Customer approver will approve or reject the change request within five (5) business days from the receipt of the COR form. 3. if the Customer approver does not approve or reject the change request within five (5) business days from the receipt of the COR form and does not communicate a timeframe in which a decision will be made, the requested change will be considered deferred: a. The COR status will be logged, tracked, and managed as a `deferred' request. b. Work will progress without incorporating the requested change into the work plan. c. Where an approval or rejection decision is necessary for the managed services engagement to progress, the change request decision will be escalated as a project issue. 4. For CORs outside the stated project scope, the Customer approver will authorize budget allowance, on a time and materials basis, for ERPA to perform the initial analysis of a change request. S. ERPA shall coordinate any changes in hardware, network, software, configuration, or services with Customer. Customer may defer the change based on impact to business operations. GN-A0Z0 (2.) • Weld County_Adv Comp_Phase X SOW 022525 Final Audit Report 2025-02-25 Created: 2025-02-25 By: Michele Bowling (michete.bowling@erpa.com) Status: Signed Transaction ID: CBJCHBCAABAAWb_gtwcQfUHdb-k4O81HZ5X4-T7yYV0L • • "Weld County_Adv Comp Phase X sow_022525" History Document created by Michele Bowling (michele.bowling@erpa.com) 2025-02-25 - 9:54:41 PM GMT Document sent to barry.ketchmark@erpa.com and peter.mckinney@erpa.com for approval. One of them to approve 2025-02-25 - 9:55:56 PM GMT in Email viewed by peter.mckinney@erpa.com 2025-02-25 - 9:56:44 PM GMT c5 Signer peter.mckinney@erpa.com entered name at signing as Peter McKinney 2025-02-25 - 9:57:15 PM GMT b© Document approved by Peter McKinney (peter.mckinney@erpa.com) Approval Date: 2025-02-25 - 9:57:17 PM GMT - Time Source: server Document emailed to Cameron Larkin (cameron.larkin@erpa.com) for signature 2025-02-25 - 9:57:21 PM GMT Email viewed by Cameron Larkin (cameron.larkin@erpa.com) 2025-02-25 - 10:08:59 PM GMT At Document e -signed by Cameron Larkin (cameron.larkin@erpa.com) Signature Date: 2025-02-25 - 10:09:25 PM GMT - Time Source: server GO Agreement completed. 2025-02-25 - 10:09:25 PM GMT 1 ye IA Powered by Adobe Acrobat Sign Contract Form Entity Information Entity Name* ERP ANALYSTS INC Entity I D * @00048882 Contract Name* ADVANCED COMPENSATION - ERPA AGREEMENT AMENDMENT Contract Status CTB REVIEW Li New Entity? Contract ID 9171 Contract Lead * BPETERSON Contract Lead Email bpeterson@weld.gov Contract Description * ADVANCED COMPENSATION FOR WORKDAY PRODUCTION SUPPORT Contract Description 2 Contract Type * AMENDMENT Amount * $33,630.00 Renewable* NO Automatic Renewal Grant IGA Department HUMAN RESOURCES Department Email CM- HumanResources@weld.g ov Department Head Email CM-HumanResources- DeptHead@weld.gov County Attorney GENERAL COUNTY ATTORNEY EMAIL County Attorney Email CM- COUNTYATTORNEYtTWEL D.GOV If this is a renewal enter previous Contract ID If this is part of a MSA enter MSA Contract ID Requested BOCC Agenda Date * 03 05 : 2025 Parent Contract ID Requires Board Approval YES Department Project # Due Date 03/01 /2025 Will a work session with BOCC be required?* HAD Does Contract require Purchasing Dept. to be included? Note: the Previous Contract Number and Master Services Agreement Number should be left blank if those contracts are not in OnBase Contract Dates Effective Date 03/05/2025 Termination Notice Period Contact Information Contact Info Review Date * 06/01 /2026 Committed Delivery Date Contact Name Contact Type Purchasing Purchasing Approver CONSENT Approval Process Department Head JILL SCOTT DH Approved Date 03/03,2025 Final Approval BOCC Approved BOCC Signed Date BOCC Agenda Date 03/05 2025 Contact Email Finance Approver CONSENT Renewal Date Expiration Date* 07:07;2026 Contact Phone 1 Purchasing Approved Date 03 03;2025 Finance Approved Date 03 '03, 2025 Tyler Ref # AG 030525 Originator BPETERSON Legal Counsel CONSENT Contact Phone 2 Legal Counsel Approved Date 03/03/2025 Carivaci-VNIS5tZ BOARD OF COUNTY COMMISSIONERS PASS -AROUND REVIEW PASS -AROUND TITLE: Workday Support Services - ERPA, Inc. DEPARTMENT: Finance, HR, Information Technology PERSON REQUESTING: Cheryl Pattelii, Jill Scott, Ryan Rose DATE: 7/17/2024 Brief description of the problem/issue: The Board approved the award of bid B2400106 to ERPA, Inc. on June 10, 2024 for the Workday Support Services. The attached agreements are for these production support services. What options exist for the Board? Board has the option to either approve or not approve the contract agreements as submitted. Consequences: If the Board does not approve the contract agreements as submitted, 3rd party post -implementation support will be delayed. Impacts: Approving this contract/SOW will enable the departments to provide better Workday support. Cost (Current Fiscal Year/Ongoing or Subsequent Fiscal Years: $257,290.50 Recommendation: We ask that the BOCC approve the contract agreement as submitted. Contract has been reviewed by Legal. Support Recommendation Schedule Place on B Agenda Work Session Other/Comments: Perry L. Buck, Pro -Tern Mike Freeman Scott K. James Kevin D. Ross, Chair Lori Saine N vzo Cons¢,n�1 c�- PJ/A-a---f7 � �'�' i i o o i 3 7/ 12/Z4 F1007sO 4.,,,..0....„,,, ERPA MASTER SERVICE AGREEMENT This Master Services Agreement ( the "Agreement') is made and entered into this 16th day of July, 2024 by and between ERP Analysts, Inc., ("ERPA"), an S -corporation organized under the laws of the State of Ohio with its principal place of business at 425 Metro Place North, Suite 510, Dublin, Ohio 43017, and Weld County ("Customer"), by and through the Weld County Board of County Commissioners, with its principal place of business at 1150 O ST. Greeley, CO 80631. CUSTOMER and ERPA may be referred to herein individually as a "Party" and collectively as the "Parties." NOW THEREFORE, in consideration of the mutual promises and advantages to the Parties, the Parties agree as follows: SECTION. 1 DEFINITIONS The following terms, as used herein or in exhibits or attachments hereto, shall have the meanings indicated: 1.1 "Affiliate." An entity, which directly or indirectly controls, or is controlled by, or is under common control with a Party. 1.2 "Confidential Information." All information, whether written, verbal or electronic, concerning the affairs and operations of either Party, its subsidiaries and Affiliates, and their respective contractors and agents, including, without limitation, operational plans, financial data, contractual information, and personally identifiable information ("Personal Data"), shall be considered Confidential Information under this Agreement. Confidential Information shall not include information that the nondisclosing Party can demonstrate: (a) was already known to nondisclosing Party at the time of disclosure; (b) was information in the public domain or available to the public; (c) was made available to nondisclosing Party by third parties without any non -disclosure obligation to disclosing Party; or (d) was independently developed by nondisclosing Party. 1.3 "Statement of Work" or "SOW." Each document identified as such and executed by ERPA and Customer for the provision of Services, which shall incorporate the terms and conditions of this Agreement and contains the description, pricing and other specific terms and conditions applicable to the Services being performed. 1.4 "Services." Any labor effort, resources and/or deliverables required to be provided by a Statement of Work or actually performed pursuant to a Statement of Work requirement wherein the service rendered does not consist primarily of acquisition or the rental of equipment or materials. 1.5 "Subcontractor." Whether capitalized or not herein, any subcontractor, vendor, material man, in each case of any tier, that has a contract, license, or agreement with ERPA to supply equipment, material, services, supervision, consultation, or labor in connection with the performance of the Services. Page 1 of11 ag V , /En2 0 I. a ERA 1.6 "Technical Representative." The individual, if any, identified as such for each Party in a Statement of Work that serves as the primary technical point of contact with regard to the Services to be complete for such Statement of Work. Either Party may replace its Technical Representative upon written notice to the other Party. SECTION. 2 AGREEMENT STRUCTURE 2.1 The Parties acknowledge and agree that this Master Services Agreement is intended to operate as a standard set of terms and conditions pursuant to which ERPA may perform Services under a SOW to be executed by the Parties hereto, where each such SOW will: (a) describe with particularity the Services to be rendered; (b) include a specification of the (i) period of performance, (ii) schedule, (iii) deliverables, (iv) Key Persons, (v) fees, and (vi) expenses applicable to provision of such Services; and (c) incorporate this Agreement by reference so that each SOW shall constitute a separate contractual agreement. 2.2 This Agreement consists of these terms and conditions and each SOW entered into hereunder. Any reference to this Agreement shall be a reference to this Agreement and/or any SOW, as applicable. This Agreement will govern each Party's rights and obligations relating to ERPA's performance of Services. This Agreement, by itself, does not implement any transaction or grant ERPA authorization to commence activity. ERPA must be in receipt of a written Purchase Order or signed SOW prior to the commencement of any activity hereunder. Nothing in this Agreement shall require either Party to enter into any particular SOW notwithstanding the execution of this Agreement by the Parties. Either Party may, in its sole discretion, elect not to enter into any SOW hereunder. 2.3 ERPA will provide the Services according to the specifications, schedules, fees and other items set forth in the SOW ("Specifications") and in accordance with this Agreement. Additional written and detailed technical specifications for the Services may be referenced in or attached to each SOW as attachments, and, when referenced or attached, shall be deemed to be incorporated within such SOW reference. 2.4 Scope Changes. During the course of a SOW effort, Customer may desire a change in the scope of the effort. Customer will make requests for changes in writing ("Change Order") and will deliver same to ERPA. ERPA shall only incorporate changes in scope after a Change Order has been signed by both Parties. 2.5 Order of Precedence. In the event of any conflict between this Agreement and a SOW, the terms of the Agreement shall control. Any intended variation from the terms and conditions of the Agreement shall be explicitly stated as such in the SOW with the express reference (by section number) to the provision to be overridden and shall apply only to that particular SOW. SECTION. 3 SERVICES AND PERFORMANCE 3.1 ERPA shall perform the Services in a workmanlike manner using only qualified, careful and efficient workers and in strict conformity with this Agreement and the Page 2 of 11 Aaa,...•....... ERPA SOW (including written Change Orders). 3.2 ERPA shall be responsible for periodic reporting of the progress status of the Services and issues related thereto. SECTION. 4 TERM AND TERMINATION 4.1 Term. This Agreement shall be effective on the Effective Date and shall remain in effect until all the Services under the Statement of Work have expired or are terminated. The Term for any Services shall be specified in the applicable Statement of Work for such services. 4.2 Termination for Cause. Either Party may terminate this Agreement or any SOW hereunder, immediately, in whole or in part, for default, breach, insolvency, bankruptcy, inability to pay debts, or similar financial circumstances by other Party. If the default or breach is reasonably capable of cure, the non -defaulting Party shall give the other Party written notice and thirty (30) days opportunity to cure. 4.3 Termination for Convenience. Either Party may terminate this Agreements for its own convenience upon sixty (60) days written notice to the other Party. 4.4 Consequences of Expiration and/or Termination. In the event that either Party terminates an effort according to this Section 4, ERPA shall be entitled to fair compensation for Services provided through the effective date of Termination. Upon the effective date of termination, Customer may take possession of the Services performed, provided that payment for such Services has been made in full to ERPA. SECTION. 5 PERSONNEL 5.1 Subcontracting and ERPA's Employees. ERPA is responsible for staffing as necessary to provide the Services identified in each SOW(s). ERPA may subcontract the performance of specific Services hereunder. Personnel used or supplied by ERPA in the performance of the Services hereunder shall be employees or contractors of ERPA and under no circumstances are such personnel to be considered employees or contractors of Customer. 5.2 Key Person. If one or more individuals employed by ERPA is specified as a "Key Person" in a SOW, each will be deemed an essential person for the performance of the Services. ERPA shall not change any Key Person(s) without the prior consent and approval of Customer; provided however that ERPA may change any Key Person without prior consent and approval if such person is no longer employed by ERPA. If ERPA deems any Key Person unable to devote sufficient time to maintain his or her level of responsibility, ERPA will provide advance written notice of the person designated to replace him or her, which person will be subject the prior consent and approval of Customer. 5.3 Technical Representatives. All transfer of deliverables and communications regarding the scope of Services under a SOW will be accomplished through the Technical Representatives. Any contractual changes to this Agreement or to the Page 3 of 11 ..,.......... ERICA SOW(s) are only as authorized in written amendments or modifications executed by each Party's duly authorized contract representative. Either Party may change the person designated to be its Technical Representative for any SOW at any time upon written notice to the other Party. 5.4 Hiring/Non-Solicitation. During the terms of this agreement, the Parties agree not to hire any employee of the other Party or its Affiliates without written permission of the Party's duly authorized contract representative. Provided that the employee was not engaged in the performance of the Services under this Agreement, this restriction shall not apply to the solicitation or recruitment by a Party generally in the media, and shall not prohibit a Party from hiring, without prior written consent, employees of the other Party who answer any advertisement or who otherwise voluntarily apply for a publically posted job opening without having been personally solicited or recruited by a Party or its representatives. 5.5 ERPA represents and warrants that no personnel used or supplied by ERPA in the performance of the Services hereunder are current employees, independent contractors or contingent workers of Customer or any of its affiliated entities. SECTION. 6 FEES, INVOICES, PAYMENT 6.1 Fees/Compensation. ERPA will be compensated for Services performed by it in the manner set forth in the applicable SOW and the terms and conditions of this Agreement. ERPA must be in receipt of a signed SOW or Customer Purchase Order prior to the commencement of Services. Payment shall not constitute acceptance or approval by Customer. 6.2 Payment. No invoice shall exceed the amount set forth in the SOW and shall only include the amount due for Services provided to Customer. Customer will pay undisputed amounts using Automated Clearing House (ACH) electronic payment or by check within thirty (30) days after receiving ERPA's invoice. 6.3 Invoicing. ERPA invoices will be sent electronically to the following email addresscpattelli@weld.gov 6.4 For all travel and expenses under the applicable SOW, ERPA shall invoice Customer at actual cost. 6.5 Billing Disputes. The non-payment by Customer of any amount invoiced by ERPA shall not be considered as a breach by Customer of this Agreement or any related SOW to the extent that: (i) Customer disputes any such amount in good faith within fifteen (15) days of receipt of invoice; and (ii) Customer and ERPA act diligently to resolve such dispute in accordance with this Agreement; and (iii) such dispute is resolved within thirty (30) days of ERPA submitting the invoice to Customer for payment. SECTION. 7 CONFIDENTIALITY Page 4 of 11 ERPA 7.1 Tnis Section 7 applies to ERPA's performance under this Agreement, including aiy related SOW(s), and/or services provided under any Customer Purchase Crder. 7.2 Use of Confidential Information; Non -Disclosure. ERPA agrees that it shall use Confidential Information solely for the purpose of performing Services as defined it this Agreement or other exhibits to this Agreement, to Customer, and solely as expressly permitted under this Agreement. ERPA will not disclose, transfer, sell, rent, copy, or allow third -party access to Confidential Information, or use Confidential Information for ERPA's own benefit or the benefit of third parties. Customer agrees that ERPA will be permitted to disclose relevant aspects of the work to its employees to the extent necessary to perform the Services and to the extent such employees are bound to maintain the security and confidentiality of the Confidential Information. Notwithstanding the foregoing, ERPA may disclose Confidential Information to the extent compelled by any court, regulatory order or other service of legal process, in which case ERPA, unless prohibited by law, will provide Customer prompt prior notice of any such order or process sufficient to allow Customer to contest such order, and ERPA shall cooperate with Customer in responding to such order. 7.3 Security Controls. ERPA shall protect and maintain the security and confidentiality of the Confidential Information using at least the same level of care (but no less than reasonable care) that ERPA uses to protect and maintain the security and confidentiality of its own confidential information. 7.4 T uird-Party Suppliers. ERPA shall not disclose any Confidential Information to any subcontractors, vendors, advisors, or agents ("Third -Party Suppliers") without the execution by such Third -Party Suppliers of an agreement imposing upon the Third - Party Suppliers the same or substantially similar security and confidentiality obligations imposed upon ERPA under this Agreement. 7.5 Destruction of Confidential Information. Upon termination of this Agreement, or at any other time during the term of the Agreement if requested by Customer, within ten (10) days, ERPA shall either return to Customer or certify destruction of any and all Confidential Information (and any and all copies, tapes and duplications thereof), then in its or its Third -Party Suppliers' possession, and shall maintain no such information in its or its subcontractors' possession provided that ERPA may retain reasonable copies of such materials for archival purposes, subject to ERPA's security and confidentiality obligations in this Agreement. Customer shall maintain rights to verify the compliance with this Section as reasonably requested. 7.6 Personal Data. Without limiting any obligations hereunder, in the case of Personal Data, ERPA shall: (i) use Personal Data only to deliver Services as instructed and permitted by Customer; (ii) ensure that all Personal Data collected or created by ERPA on behalf of Customer is limited to what is necessary in order to deliver the Services, (iii) not sell the Personal Data, nor retain, use or disclose the Personal Data for any purpose other than the purpose specified in this Agreement, including retaining, using or disclosing the Personal Data for a commercial purpose other than to provide the Services to Customer; and (iv) not retain, use or disclose the Personal Data outside of ERPA's business relationship with Customer. Page 5 of 11 EPA 7.7 Remedies for Confidentiality Breach. ERPA agrees that its breach of the terms in Section 7 hereof may cause irreparable damage to Customer, and its subsidiaries and Affiliates. In the event of any breach or imminent breach of Section 7 hereof, ERPA agrees that, in addition to other remedies available under law, Customer shall be authorized and entitled to seek injunctive relief from any court of competent jurisdiction to prevent, restrain, compel an act, or limit the effects of, as applicable or appropriate, such breach or imminent breach. SECTION. 8 WARRANTIES 8.1 Services shall be performed in a professional and workmanlike manner, consistent with industry standards. If ERPA fails to do so, ERPA shall correct deficiencies at no additional charge to Customer, provided Customer gives ERPA written notice of such deficiencies within sixty days of delivery by ERPA. In the event ERPA is unable to correct such deficiencies after good -faith efforts and at a commercially reasonable cost ERPA shall refund Customer prorated amounts paid for the defective portion. EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ERPA MAKES NO ADDITIONAL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE AND SPECIFICALLY DISCLAIMS INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, ERPA DOES NOT WARRANT THAT ANY OF THE SERVICES WILL BE UNINTERUPPTED OR ERROR FREE. 8.2 Services shall not infringe any copyright, trade secret, patent or other proprietary right of a third party. ERPA is the sole owner of, or otherwise has obtained all rights to grant the license granted hereunder to Customer. ERPA shall not misappropriate trade secret or rights of third parties in performing Services. 8.3 Services shall not contain any feature that prevents use, including without limitation, any computer virus, worm, lock, drop -dead device, Trojan -horse routine, trap door, time bomb, or any other code or instruction that may be used to access, modify, delete, damage, or disable the functioning of the Services of Customer. 8.4 In no event shall either party or its suppliers be liable to each other or any third party for any special, general, incidental, punitive, indirect, or consequential damages, including but not limited to damages for loss of business revenue or profits, loss of anticipated revenue or profits, failure to realize anticipated savings, loss of goodwill, business interruption, or loss of business information, arising in connection with the use, or the results of the use, of the Services, written materials, or professional advice of ERPA, even if both parties have been apprised of the likelihood of such damages. 8.5 In any case, it is agreed that the liability of ERPA, whether such liability arises out of contract, tort, negligence, strict liability or otherwise, shall be limited to, at ERPA's discretion, the repair of the Services or repayment to the Customer of the amount paid by Customer to ERPA for a particular Statement of Work for the 12 months preceding the termination of such work. ERPA shall not be liable for any other damages, either direct or consequential. Page 6 of 11 ERPA SECTION. 9 INTELLECTUAL PROPERTY 9.1 All right, title and interest to all recommendations, ideas, designs, techniques, inventions, discoveries, improvements, information, creations, software, and any other items discovered, prepared or developed by or for ERPA in the course of or resulting from performance under this Agreement, or any related SOW, including all trade secrets, copyrights and other Intellectual Property Rights pertaining thereto (together the "ERPA Intellectual Property") vests in ERPA. Nothing contained in this Agreement shall be construed as transferring any such rights to Customer or any third party except as expressly set forth herein. Subject to the foregoing, ERPA grants Customer a royalty -free, non-exclusive, non -transferable license to use ERPA Intellectual Property incorporated into the Services solely for its internal purposes in connection with its authorized use of the Services. As between ERPA and Customer, all Customer Confidential information supplied by Customer, shall be, and remain, the property of Customer. SECTION. 10 INDEPENDENT CONTRACTOR 10.1 ERPA certifies that it is engaged in an independent business and will perform its obligations under this Agreement as an independent contractor and not as the agent or employee of Customer; that it has no authority to act for or bind Customer; and that ERPA may and does work for other customers. ERPA is solely responsible for performing Services in accordance with the applicable SOW. 10.2 ERPA shall have the sole responsibility for the conduct of its employees, representatives and agents, and for payment of their entire compensation, including salary and other forms of compensation, withholding of income and payment of taxes or like fees as required to comply with applicable federal, state and local laws, and payment or provision of worker's compensation, unemployment, disability insurance, and social security withholding. ERPA's personnel are not eligible to participate or to receive coverage under any Customer benefit plan, program, employment policy or procedure or workers' compensation insurance. ERPA shall be responsible for all employer obligations towards all of its employees and agents under all applicable laws. ERPA shall release and hold harmless Customer and its directors, officers, employees and representatives against any liability, expenses, and costs (including reasonable attorney's fees) relating, directly or indirectly, to ERPA's failure to comply with its obligation under this paragraph. SECTION. 11 INDEMNIFICATION 11.1 ERPA shall indemnify, hold harmless and defend, at ERPA's expense, Customer (including its officers, directors, employees and agents), and its Affiliates against any loss, cost, expense or liability (including but not limited to attorney fees, court costs, and awarded damages) (i) arising out of a claim that the Services, or its use, infringes a patent, trade secret or other intellectual property right, or (ii) resulting from the negligence or willful or reckless acts or failures to act of ERPA or its employees, personnel, subcontractors, consultants, representatives or agents. Page 7 of 11 ERA 11.2 ERPA's obligation hereunder shall not extend to any combination of the Services with any other product, system or method when the latter is the sole, proximate cause of loss, cost, expense or liability to Customer, unless (i) the product, system or method is provided by ERPA; or (ii) it would be reasonably expected to use the Services in combination with such product, system or method. 11.3 Customer will notify ERPA within a reasonable period of time after receiving notice of a claim. Provided that ERPA promptly and reasonably investigates and defends any such claim, ERPA shall have control over the defense and settlement thereof. Customer shall furnish, at ERPA's reasonable request, information and assistance necessary for such defense. In the event of such a claim, and if (i) the Services are held to be infringing, (ii) ERPA reasonably believes the Services will be held to infringe, or (iii) where Customer's use is restricted as a result of a claim of infringement, ERPA shall, at its expense, either obtain the right for Customer to continue using the Services or replace or modify it to be non -infringing and of equivalent functionality. If neither of the alternatives is reasonably possible, ERPA shall refund the amounts paid for the infringing Services hereunder to Customer. SECTION. 12 INSURANCE 12.1 At all times during the term of this Agreement or any related SOW, ERPA shall purchase and maintain such insurance, at their expense, as will protect them from the claims set forth herein that may arise out of or result from ERPA's operations under this Agreement or any related SOW Notwithstanding ERPA's decision to maintain greater amounts, ERPA shall maintain the following minimum amounts and types of coverage: 12.1.1 Commercial General Liability covering claims for bodily injury, death, personal injury or property damage with minimum limits of One Million Dollars ($1,000,000) for each occurrence with a general aggregate limit of One Million Dollars ($1,000,000) and naming Customer as an additional insured as its interest may appear with respect to this Agreement. 12.1.2 Comprehensive Automobile Liability covering ownership, operation and maintenance of all owned, non -owned and hired automobiles used in connection with the performance of this Agreement, with minimum limits of One Million Dollars ($1,000,000) each occurrence. 12.1.3 Worker's Compensation with statutory limits as required in the state where the Services are being provided and Employers' Liability or "Stop Gap" coverage with limits of One Hundred Thousand Dollars ($100,000) each accident. Customer shall be given thirty (30) days advance written notification of any cancellation or material decrease in the policy. 12.1.4 Cyber Liability Insurance covering claims for technology errors & omissions; security and liability; privacy regulatory claims; security breach response; and cyber extortion with minimum limits of Two Million Dollars ($2,000,000) for each occurrence with a general aggregate limit of Two Million Dollars ($2,000,000). Page 8 of 11 ,,,,....e, ERA 12.2 The above policies shall include the following coverage provisions: Customer shall be named as an additional Insured; the insurers shall waive their rights of subrogation against Customer; ERPA's policies shall be primary and non- contributory; and Customer shall be provided thirty (30) days prior notice of cancellation, non -renewal or material decrease in policy. 12.3 Upon request by Customer, ERPA shall forward certificate(s) of insurance to Customer within five (5) business days from receipt of request. SECTION. 13 DEFAULT BY ERPA 13.1 Customer may terminate this Agreement, or any related SOW, in whole or in part for default, if ERPA fails to perform any of its material obligations in accordance with the terms and conditions contained therein. Failure to perform includes, but is not limited to any of the following occurrences: 13.1.1 Failure or refusal to perform Services described in a SOW, in a safe and efficient manner. 13.1.2 Failure to comply with or violation of any material term or condition of the Agreement or a related SOW. 13.1.3 If ERPA becomes insolvent or is placed in bankruptcy, either voluntarily or involuntarily. SECTION. 14 General Provisions 14.1 Advertising and Publicity. Neither Party shall use the other Party's names, marks, codes, drawings or specifications in any advertising, promotional efforts or publicity of any kind without the prior written permission of the other Party. However, upon execution of this Agreement, Customer hereby agrees to allow ERPA to use Customer's name and logo as part of a list of ERPA's customers on its website, in collateral, and in presentations. 14.2 Force Majeure. In the event ERPA or Customer is delayed in performing any of its respective obligations in this Agreement and such delay is caused by acts of God, war, riots, civil insurrection, acts of the public enemy, strikes, lockouts, accidents, acts of civil or military authority, fires, floods, or earthquakes or any other condition beyond the reasonable control of the Party delayed ("Excusable Delay"), such delay shall be excused and the period of such delay shall be added by a contract Change Order to the time for performance of the obligation delayed. In the event of any such delay, the Party delayed shall, at no cost to the other Party, exercise due diligence to shorten the delay and shall keep the other Party advised as to the continuance of the delay and steps taken to shorten or resolve the delay. ERPA shall not be entitled to additional or extra compensation by reason of any delay covered by this Section. In addition to the above, ERPA shall be entitled to treat as an Excusable Delay hereunder any delay caused by the failure of Customer to discharge any of its obligations hereunder in a timely and efficient manner, or any other delay which Customer and ERPA agree in writing should be treated as an Excusable Delay hereunder. Page 9 of 11 ERA 14.3 Choice of Law; Venue and Jurisdiction. This Agreement shall be construed and the legal relations between the Parties determined in accordance with the laws of the State of Colorado as though the entire contract were performed in the State of Colorado , without giving effect to any choice of law rules that may direct the application of the laws of any other jurisdiction. The Parties consent to venue in the County of Weld in the State of Colorado and to the exclusive jurisdiction of the courts of Weld County, Colorado for all litigation that may be brought. 14.4 The failure of a party to exercise any power given it in this Agreement or to insist upon strict compliance with the terms of this Agreement shall not constitute a waiver of that party's right to demand exact compliance of the terms of this Agreement. Waiver by a party of any particular default by the other party shall not affect or impair its rights with respect to any subsequent defaults of the same kind or of a different kind, nor shall any delay or omission by a party to exercise any rights arising from any default affect or impair its right as to such default or any future default. Further, no custom or course of dealings of the parties at variance with the terms hereof shall constitute a waiver of that party's right to demand later compliance. 14.5 This Agreement, related SOW(s) and attached exhibits may be amended or modified only by an instrument of equal formality signed by duly authorized representatives of the respective Parties. 14.6 All notices under this Agreement will be in writing. Notices will be given personally or sent by certified or registered mail or private express courier and will be deemed given upon delivery, if given personally, or when deposited with the private courier or Postal Service with the proper postage affixed, if sent by mail. Notices will be addressed as follows: Notice to E RPA: ERP Analysts, Inc. 425 Metro Place N, Suite 510 Dublin, OH 43017 Attn: Matt McPeek Phone: 614.327.7970 Email: matthew.mcpeek@erpa.com Notice to Customer: Weld County 1150OST. Greeley, CO, 80631 Attn: Cheryl Pattelli Phone: Email: cpattelli@weld.gov 14.7 Headings Not Controlling. Headings used in this Agreement are for reference purposes only and shall not be used to modify the meaning of the terms and conditions of this Agreement. 14.8 Survival Period. Any provision of this Agreement that imposes an obligation following the termination or expiration of this Agreement will survive the termination or expiration and will continue to be binding upon the Parties to this Agreement Page 10 of 11 ERPA 14.9 This Agreement together with all related SOWs and attached exhibits shall be binding upon the Parties hereto and shall inure to the benefit of the Parties hereto and their Affiliates. 14.10 Entire Agreement, Partial Invalidity. The making, execution, and delivery of this Agreement by ERPA and Customer have been induced by no representations, statements, warranties, or agreements other than those herein expressed. This Agreement embodies the entire understanding of the Parties hereto relating to ERPA's services regarding the subject matter hereof and supersedes any previous agreements or understandings, written or oral, in effect between the Parties relating thereto. If any part, term, or provision of this Agreement shall be held illegal, unenforceable, or in conflict with any law of a federal, state, or local government having jurisdiction over this Agreement, the validity of the remaining portion or portions shall not be affected thereby. THE PARTIES, INTENDING TO BE LEGALLY BOUND, HAVE CAUSED THIS AGREEMENT TO BE EXECUTED BY THEIR AUTHORIZED REPRESENTATIVES ON THE DATES SET FORTH BELOW ERP ANALYSTS, INC Signed Name Matthew McPeek Printed Name CFO Weld Coin 7&.. � . Signed Name Kevin D. Ross Printed Name Chair, Weld County Board of Commissioners Title Title 07/17/2024 Date JUL 2 2 2024 Date ,�t C� ST : '✓-41r!/ v•�� Clerk to the Board Page 11 of 11 i f 0 Workday Production Support 1 STATEMENT OF WORK This Statement of Wxrk ("SOW"), effective on July 16, 2024 is incorporated into and is subject to the terms and conditions of the Mater Services Agreement (the "Agreement") between ERP Analysts, Inc. ("ERPA" or "Vendor") and Weld County ("Customer") dated July 16, 2024. With regard to interpretation of this SOW, any inconsistency between this SOW, fnplementing documents incorporated into this SOW, the Agreement, or any purchase orders or supplemental ag-cements, shall be decided in this order of precedence: a. the Agreement; b. any approved Change Orders and implementing documents to the SOW in order from the most recent to the earliest date; c. the SOW; d. purchase orders and supplemental agreements. 14. EXECUTIVE SUMMARY This SOW details the Professional Services that ERPA will perform for (Customer) for Workday Support Services, including the ERPA deliverables, pricing, and payment schedules during the duration of the contract. The Parties acknowledge that additional SOWs may be entered into between the Parties at such time as additional efforts are initiated. If Customer wishes to secure additional services to implement additional functionality not included in the scope of this SO'A, ERPA will provide a proposal for such services and add to existing scope via Change Request Process or develop a separate Statement of Work. 1.2 IN -SCOPE ACTIVITIES The below Workday modules are in -scope for the duration of this AMS SOW. Support additional modules not outlined below will -Squire an additional change order: Live in Production • Core HCM • Compensati D i Core • Absence Management • Benefits Adm nistration • Talent & Perfarmance • Payroll • Performance Management Weld 1 AMS SOW r2-cusign Envelope ID: 059462E r E PA cm wog k cloy • Time Tracking • Recruiting Management • Learning Management • Integrations • Prism • Reporting Wilt support once live 1/1/20251 • Core Financials • Accounting • Banking & Settlement • Procurement • Adaptive Planning • Inventory • Budgets • Supply Accounts • Business Assets • Expenses • Customer Accounts • Planning • Projects • Grant Management The below tables provide specific information regarding the services included in the AMS package. Contract Selections Value Subscription Basis (Period) 12 Months Start Date — End date July 29, 2024 — July 31, 2025 Customer Engagement Service / Item Description Regular Touchpoint Ticket prioritization, escalation point, budget management Tenant / Work Management Assistance and between tenants. guidance (ex. Weekly provided Sandbox to refresh) work and efforts manage Product Road Mapping Guidance Workday and tool insight and rollout regarding additional benefits from the Office Hours Scheduled ERPA forum for solution sharing and collaboration with Calendar Management Proactive calendar preparation events and assistance for known & identified Named Resources ERPA support Support resources will be named to provide consistent Workday Update Support Planning, release guidance, cycle and support for each workday update Monthly Status Reporting Stay with configuration on analytics top of the and ensuring health your data. of the your tenant accuracy through and reliability the entire of year your Docu ' r Envelope 40: I62E2-88F1 A- ,55E -C2 EAT43C259A E R PA workday AS Engagement Manager An ERPA resource assigned to manage your services with us. Workday Support - Service / Item Description Break Fix / Minor Enhancements Configurations Environment and are supported. functionality within the Production Knowledge Transfer / Training Fully knowledge certified transfer resources and will training work is collaboratively occurring. to ensure Full Platform Support Configurations environment and are supported. functionality within the Production Cloud Based Request System service Ticketing system allows monitoring and activities, for automation, and robust gained reporting. efficiency, self Multiple Channel Interaction Interaction supported. via webform, email, phone and zoom meetings are Event Driven Assistance Events are supported such as Open by the team Enrollment, at the direction Year End, of Workday Customer. Updates Scope of Work — Examples This section provides examples of the services provided within this contract. This is not an exhaustive list of the services provided and is simply intended to be leveraged for illustrative purposes: • Configurations and updates related to a particular functional area: 1. Update Time Off Plans and/or Leave types 2. Update an integration that consistently fails 3. Maintain Time Entry Calculations • Daily transactional requirements: 1. EIB Assistance — Assistance with mass transactional loads 2. Update Business Process routing, steps and ongoing maintenance 3. Support ad hoc End to End testing • Report Writer and Dashboard Assistance: 1. Build dashboards for core audiences (Executives, Managers, HR analysts, etc.) 2. Knowledge transfer within report writer 3. Create reports according to specific reporting needs • Integrations Troubleshooting and Update assistance: 1. E -verify integration is no longer running successfully 2. Time card import is dropping specific records 3. Integration scheduling and recommended maintenance procedures NOTE: The ERPA team will perform work primarily in sandbox and implementation tenants and will only perform work in a production environment at the written direction of Customer 1.3 ASSUMPTIONS ERPA assumes Customer will: • Provide necessary documentation (i.e. application details, network topology or related diagrams, policies and procedures including test plans, etc.) to facilitate knowledge transfer • Respond to ERPA requests, including user acceptance testing, in a timely manner to ensure services occur within the agreed upon timeline • Coordinate with third party providers of applications and services integrated with Customer Workday HCM and FINS applications • Provide ERPA with key knowledge transfer documentation for Managed Services (i.e. existing ticket details, customization documentation, unit test plans, etc.) • Make designated Customer staff available to assist ERPA and provide necessary access where required. ERPA anticipates assistance from the following Customer roles: • Project Manager/Coordinator — facilitate the coordination between all vendors and Customer stakeholders to establish timelines, project plans and serve as primary point of contact 1.4 ERPA PERSONNEL ERPA requires two (2) weeks from SOW signature date to align and engage resources. 1 c HOURS OF OPERATION ERPA will provide services during Customer's normal business hours (Monday through Friday). ERPA will be available on call for non -business hours, weekend, and Holidays for P1 tickets and scheduled maintenance. ERPA observed Holidays below: New Year's Day Memorial Day Juneteenth Day Independence Day Labor Day Thanksgiving Day After Thanksgiving Christmas Day 1.6 SERVICE DELIVERY Customer's Named Support Contacts may submit cases to ERPA via ERPA's case management system. Each case will be assigned a unique case number. ERPA will respond to each case in accordance with this SLA and will use commercially reasonable efforts to promptly resolve each case. Actual resolution time will depend on the nature of the case and the resolution itself. A resolution may consist of a fix, workaround, delivery of information or other commercially reasonable solution to the issue. Case reporting is available on -demand. 1.7 SEVERITY LEVEL DETERMINATION Customer shall reasonably self -diagnose each support issue and recommend to ERPA an appropriate Severity Level designation. ERPA shall validate Customer's Severity Level designation or notify Customer of a proposed change in the Severity Level designation to a higher or lower level with justification for the proposal. In the event of a conflict regarding the appropriate Severity Level designation, each party shall promptly escalate such conflict to its management team for resolution through consultation between the parties' management, during which time the parties shall continue to handle the support issue in accordance with the ERPA Severity Level designation. In the rare case a conflict requires a management discussion, both parties shall be available within one hour of the escalation for such discussion. Docusigri Envelope ID: 099462E2-88F1-4.BMA-A55E-D2EA143C259A --as"iTh ERPA I workdoy COST PROPOSAL Please find ERPA's pricing in Table . ERPA has proposed estimated hours based on understanding of Customer requirements and these are indicative hours. Table 1 ERPA Pricing Number Item Description Estimated Hours Rate (Hourly) Total 1 Workday Consultant 1275 $170 $216,750 2 Engagement/PM Oversite 225 $182 $40,950.50 I r 3 Services: • • • • • • Named Resources Engagement Workday Release Dashboard Office Cyclical Experienced Hours Event Management Update Manager Support Preparation I ■ Totals 15OO $257,290.50 Engagement Management will be billable. This includes internal meetings, external meetings, customer engagement, and governance management. Integration Warranty*: ERPA will provide a warranty on any integration that is built or certified by ERPA for the duration of an existing AMS contract term. Customer may request ERPA to certify existing additional integrations not built by ERPA utilizing existing support hours or as defined in the Change Request Process. Once certified these integrations will be part of the ERPA Integration Warranty program. ERPA will execute this engagement on a time and material basis for the total hours noted in Table 1. Any additional hours will be charged at the rates as shared in Table 1. ERPA will invoice Customer at the beginning of each month for hours worked in the previous month. Payment Terms are Net 30. Except as otherwise stated in this SOW, invoice and payment terms for this project are subject to the terms and conditions of the Agreement. ERPA may suspend work on this SOW without penalty if Customer fails to pay undisputed overdue amounts to ERPA within 15 days of ERPA's written notice specifying the undisputed amounts. ERPA has relied on the accuracy and completeness of the information provided by Customer to estimate and price the scope of this work. Docusign Envelope I D . [ 9946? E2-B6F 1.4 39A-A55E•D2EA743C259A ERPA I workday This estimate is valid for 30 calendar days from submission to Customer for approval, unless otherwise agreed to by both parties. ACCEPTANCE & AGREEMENT The terms and conditions of this SOW, including the rates and pricing provisions, will not be binding on ERPA until this SOW is signed by ERPA and Customer. IN WITNESS WHEREOF, the parties have executed this SOW on the date or dates indicated below. ERPA Weld County Accepted and agreed on behalf of ERPA: Accepted and agreed on behalf of Customer: Name: Cameron Larkin Name: Title: VP Workday Customer Engagement Title: oocusroned by. C4eMcrov CA1 0778t3CDE0ic3-s&P Authorized Signature 7/16/2024 Date: Kevin a Ross Chair, Weld County Board of Commissioners Authorized Signature Date: De JUL 2 2 2024 ATTEST: ",,.*' ) Jelf•O;ti C - rk to the B • a r By: Deputy CI J k to az, 0/ V/604(5O, Docusign Cruet,lops ED; 09$462E2-06 ERPA...- .� workda � Y APPENDIX A: CHANGE REQUEST PROCESS 1. Notification of intended changes will be communicated in writing via a Change Order (COR) form and provide justification for the change and the impact to the project's scope, schedule, and cost. 2. The Customer approver will approve or reject the change request within five (5) business days from the receipt of the COR form. 3. If the Customer approver does not approve or reject the change request within five (5) business days from the receipt of the COR form and does not communicate a timeframe in which a decision will be made, the requested change will be considered deferred: a. The COR status will be logged, tracked, and managed as a 'deferred' request. b. Work will progress without incorporating the requested change into the work plan. c. Where an approval or rejection decision is necessary for the managed services engagement to progress, the change request decision will be escalated as a project issue. 4. For CORs outside the stated project scope, the Customer approver will authorize budget allowance, on a time and materials basis, for ERPA to perform the initial analysis of a change request. 5. ERPA shall coordinate any changes in hardware, network, software, configuration, or services with Customer. Customer may defer the change based on impact to business operations. a-.. OES Docusign Envelope ID: 09946 2E2 -B 5F 1-489A►-A55E-D2EA7430259A workday. Y Workday Production Support 1 STATEMENT OF WORK This Statement of Work ("SOW"), effective on July 16, 2024 is incorporated into and is subject to the terms and conditions of the Master Services Agreement (the "Agreement") between ERP Analysts, Inc. ("ERPA" or "Vendor") and Weld County ("Customer") dated July 16, 2024. With regard to interpretation of this SOW, any inconsistency between this SOW, implementing documents incorporated into this SOW, the Agreement, or any purchase orders or supplemental agreements, shall be decided in this order of precedence: a. the Agreement; b. any approved Change Orders and implementing documents to the SOW in order from the most recent to the earliest date; c. the SOW; d. purchase orders and supplemental agreements. 1.1 EXECUTIVE SUMMARY This SOW details the Professional Services that ERPA will perform for (Customer) for Workday Support Services, including the ERPA deliverables, pricing, and payment schedules during the duration of the contract. The Parties acknowledge that additional SOWs may be entered into between the Parties at such time as additional efforts are initiated. If Customer wishes to secure additional services to implement additional functionality not included in the scope of this SOW, ERPA will provide a proposal for such services and add to existing scope via Change Request Process or develop a separate Statement of Work. 1.2 IN -SCOPE ACTIVITIES The below Workday modules are in -scope for the duration of this AMS SOW. Support additional modules not outlined below will require an additional change order: Live in Production • Core HCM • Compensatioi Core • Absence Management • Benefits Administration • Talent & Performance • Payroll • Performance Management 1 Weld County AMS SOW Oocusign Envelope ID: 099462E2 -B6 semi `rTh ERPA wor kdoy • Time Tracking • Recruiting Management • Learning Management • Integrations • Prism • Reporting Will support once live (1/1/20251 • Core Financials • Accounting • Banking & Settlement • Procurement • Adaptive Planning • Inventory • Budgets • Supply Accounts • Business Assets • Expenses • Customer Accounts • Planning • Projects • Grant Management The below tables provide specific information regarding the services included in the AMS package. Contract Selections Value Subscription Basis (Period) 12 Months Start Date — End date July 29, 2024 — July 31, 2025 Customer Engagement Service / Item Description Regular Touchpoint Ticket prioritization, escalation point, budget management Tenant / Work Management Assistance between and tenants. guidance (ex. Weekly provided Sandbox to manage refresh) work and efforts Product Road Mapping Guidance Workday and tool insight and rollout regarding additional benefits from the Office Hours Scheduled ERPA forum for solution sharing and collaboration with Calendar Management Proactive calendar events preparation and assistance for known & identified Named Resources ERPA support Support resources will be named to provide consistent Workday Update Support Planning, release cycle guidance, and support for each workday update Monthly Status Reporting Stay with configuration on analytics top of the and ensuring health your data. of the your tenant accuracy through and reliability the entire of year your it", Docusign Envelope ID. a99462E.2-$6F 1-4B9A-A55E-D2EA743C259A a rTh ERPA workday Engagement Manager IAn ERPA resource assigned to manage your services with us. Workday Support — Service / Item Description Break Fix / Minor Enhancements Configurations Environment and are supported. functionality within the Production Knowledge Transfer /Training Fully knowledge certified transfer resources and will training work is collaboratively occurring. to ensure Full Platform Support Configurations environment and are supported. functionality within the Production Cloud Based Request System Ticketing service system allows monitoring and activities, for automation, and robust gained reporting. efficiency, self Multiple Channel Interaction Interaction supported. via webform, email, phone and zoom are meetings Event Driven Assistance Events are supported such as Open by the Enrollment, team at the Year End, direction of Workday Customer. Updates Scope of Work — Examples This section provides examples of the services provided within this contract. This is not an exhaustive list of the services provided and is simply intended to be leveraged for illustrative purposes: • Configurations and updates related to a particular functional area: 1. Update Time Off Plans and/or Leave types 2. Update an integration that consistently fails 3. Mairtain Time Entry Calculations • Daily transactional requirements: 1. EIB Assistance — Assistance with mass transactional loads 2. Update Business Process routing, steps and ongoing maintenance 3. Support ad hoc End to End testing • Report Writer and Dashboard Assistance: 1. Build dashboards for core audiences (Executives, Managers, HR analysts, etc.) 2. Knowledge transfer within report writer 3. Create reports according to specific reporting needs • Integrations Troubleshooting and Update assistance: 1. E -verify integration is no longer running successfully 2. Time card import is dropping specific records 3. Integration scheduling and recommended maintenance procedures NOTE: The ERPA team will perform work primarily in sandbox and implementation tenants and will only perform work in a production environment at the written direction of Customer 1 ASSUMPTIONS ERPA assumes Customer will: • Provide necessary documentation (i.e. application details, network topology or related diagrams, policies and procedures including test plans, etc.) to facilitate knowledge transfer • Respond to ERPA requests, including user acceptance testing, in a timely manner to ensure services occur within the agreed upon timeline • Coordinate with third party providers of applications and services integrated with Customer Workday HCM and FINS applications • Provide ERPA with key knowledge transfer documentation for Managed Services (i.e. existing ticket details, customization documentation, unit test plans, etc.) • Make designated Customer staff available to assist ERPA and provide necessary access where required. ERPA anticipates assistance from the following Customer roles: • Project Manager/Coordinator — facilitate the coordination between all vendors and Customer stakeholders to establish timelines, project plans and serve as primary point of contact 1.4 ERPA PERSONNEL ERPA requires two (2) weeks from SOW signature date to align and engage resources. 1.5 HOURS OF OPERATION ERPA will provide services during Customer's normal business hours (Monday through Friday). ERPA will be available on call for non -business hours, weekend, and Holidays for P1 tickets and scheduled maintenance. ERPA observed Holidays below: New Year's Day Labor Day Memorial Day Thanksgiving Juneteenth Day Independence Day Day After Thanksgiving Christmas Day 1.6 SERVICE DELIVERY Customer's Named Support Contacts may submit cases to ERPA via ERPA's case management system. Each case will be assigned a unique case number. ERPA will respond to each case in accordance with this SLA and will use commercially reasonable efforts to promptly resolve each case. Actual resolution time will depend on the nature of the case and the resolution itself. A resolution may consist of a fix, workaround, delivery of information or other commercially reasonable solution to the issue. Case reporting is available on -demand. 1.7 SEVERITY LEVEL DETERMINATION Customer shall reasonably self -diagnose each support issue and recommend to ERPA an appropriate Severity Level designation. ERPA shall validate Customer's Severity Level designation or notify Customer of a proposed change in the Severity Level designation to a higher or lower level with justification for the proposal. In the event of a conflict regarding the appropriate Severity Level designation, each party shall promptly escalate such conflict to its management team for resolution through consultation between the parties' management, during which time the parties shall continue to handle the support issue in accordance with the ERPA Severity Level designation. In the rare case a conflict requires a management discussion, both parties shall be available within one hour of the escalation for such discussion. Oe cusi9e1 Envelope I D : 099462E2vBSF I-4a9A-A` SE-D2EA743C259A Ate— I cm ERPA workday COST PROPOSAL Please find ERPA's pricing in Table ERPA has proposed estimated hours based on understanding of Customer requirements and these are indicative hours. Table 1 ERPA Pricing 'Number Item Estimate._ Hours Rate (Hourly) Total Workday Consultant 1275 $170 $216,750 2 Engagement/PM Oversite 225 $182 $40,950.50 Services: • Named Resources • Engagement • Workday • Release Dashboard • Office • Cyclical Experienced Hours Event Management Update Manager Support Preparation 3 a i 1 1500 $257,290.50 Totals Engagement Management will be billable. This includes internal meetings, external meetings, customer engagement, and governance management. Integration Warranty*: ERPA will provide a warranty on any integration that is built or certified by ERPA for the duration of an existing AMS contract term. Customer may request ERPA to certify existing additional integrations not built by ERPA utilizing existing support hours or as defined in the Change Request Process. Once certified these integrations will be part of the ERPA Integration Warranty program. ERPA will execute this engagement on a time and material basis for the total hours noted in Table 1. Any additional hours will be charged at the rates as shared in Table 1. ERPA will invoice Customer at the beginning of each month for hours worked in the previous month. Payment Terms are Net 30. Except as otherwise stated in this SOW, invoice and payment terms for this project are subject to the terms and conditions of the Agreement. ERPA may suspend work on this SOW without penalty if Customer fails to pay undisputed overdue amounts to ERPA within 15 days of ERPA's written notice specifying the undisputed amounts. ERPA has relied on the accuracy and completeness of the information provided by Customer to estimate and price the scope of this work. This estimate is valid for 30 calendar days from submission to Customer for approval, unless otherwise agreed to by both parties. ACCEPTANCE & AGREEMENT The terms and conditions of this SOW, including the rates and pricing provisions, will not be binding on ERPA until this SOW is signed by ERPA and Customer. IN WITNESS WHEREOF, the parties have executed this SOW on the date or dates indicated below. ERPA Weld County Accepted and agreed on behalf of ERPA: Accepted and agreed on behalf of Customer: Name: Cameron Larkin Name: Kevin D. Ross Title: VP Workday Customer Engagement Title: Chair, Weld County Board of Commissioners DocuSigned by: (41* (Ito (MU, 77BOCDE01C8d8E Authorized Signature 7/16/2024 Date: Authorized Signature Date: JUL 2 2 2024 ATTEST: arAtA) B ) Clerk to the Boar / a altittais4 Deputy) Jerk to the ';Docustgn Envelope ID 099462E2-8EF1-4.89A-A55E-D2EA743C259A --.-�I fTh ERPA I workdoy APPENDIX A: CHANGE REQUEST PROCESS 1. Notification of intended changes will be communicated in writing via a Change Order (COR) form and provide justification for the change and the impact to the project's scope, schedule, and cost. 2. The Customer approver will approve or reject the change request within five (5) business days from the receipt of the COR form 3. If the Customer approver does not approve or reject the change request within five (5) business days from the receipt of the COR form and does not communicate a timeframe in which a decision will be made, the requested change will be considered deferred: a. The COR status will be logged, tracked, and managed as a 'deferred' request. b. Work will progress without incorporating the requested change into the work plan. c. Where an approval or rejection decision is necessary for the managed services engagement to progress, the change request decision will be escalated as a project issue. 4. For CORs outside the stated project scope, the Customer approver will authorize budget allowance, on a time and materials basis, for ERPA to perform the initial analysis of a change request. 5. ERPA shall coordinate any changes in hardware, network, software, configuration, or services with Customer. Customer may defer the change based on impact to business operations. Contract Form Entity Information Entity Name* EPR ANALYSTS INC Contract Name * ERPA CONTRACT AND SOW Contract Status CTB REVIEW Contract Description * WORKDAY SUPPORT SERVICES Contract Description 2 Contract Type * AGREEMENT Amount * $257,290.50 Renewable* YES Automatic Renewal Grant IGA Entity ID* @00048882 Department INFORMATION TECHNOLOGY-GIS Department Email CM- InformationTechnologyGI S@weldgov.com Department Head Email CM- InformationTechnologyGI S- DeptHead@weldgov.com County Attorney GENERAL COUNTY ATTORNEY EMAIL County Attorney Email CM- COUNTYATTORNEY@-WEL D.GOV T New Entity? Contract ID 8518 Contract Lead * MTRUSLOW Contract Lead Email mtruslow@weld.gov Requested BOCC Agenda Date * 07/22 2024 Parent Contract ID Requires Board Approval YES Department Project # Due Date 07,` 1 8;'2024 Will a work session with BOCC be required?* NO Does Contract require Purchasing Dept. to be included? If this is a renewal enter previous Contract ID If this is part of a MSA enter MSA Contract ID Note: the Previous Contract Number and Master Services Agreement Number should be left blank if those contracts are not in OnBase Contract Dates Effective Date Termination Notice Period Contact Information Contact Info Contact Name Purchasing Purchasing Approver Approval Process Department Head RYAN ROSE DH Approved Date 07/18 2024 Final Approval BOCC Approved BOCC Signed Date BOCC Agenda Date 07/22/2024 Review Date* 06 01/2025 Committed Delivery Date Contact Type Contact Email Finance Approver CHRIS D'OVIDIO Renewal Date* 07 24 2025 Expiration Date Contact Phone 1 Purchasing Approved Date Finance Approved Date 07/18/2024 Tyler Ref # AG 072224 Originator MTRUSLOW Legal Counsel BYRON HOWELL Contact Phone 2 Legal Counsel Approved Date 07 1812024 MEMORANDUM -1AO TO: Esther Gesick, Clerk to the Board July 8, 2024 FROM: Ryan Rose, Chief Information Officer, Jill Scott, Chief Human Resource Officer/Director of Administration; Cheryl Pattelli, Chief Financial Officer SUBJECT: Workday Support Services Bids were received and opened on June 14, 2024, for the RFP for Workday Support Services. Nine (9) bids were received. After reviewing all responses to understand the details of their proposals and matching their offerings to Weld County's needs, four (4) vendors were invited to interview. Attached is the BAFO bid tabulation which outlines the proposed pricing of the four (4) finalists. The Information Technology staff along with Weld County Finance, and Human Resource departments reviewed all the bids and information provided from the interviews with the (4) finalists. Final scoring nine (9) vendors is attached. ERPA, Inc. out of Dublin, OH proposed the solution that best meets the required functionality and scored highest for best meeting Weld County's business needs compared to the other solutions proposed. First year cost will be $257,290.50 for the support services. With the above information, we recommend the Board award the Workday Support Services to ERPA, Inc. 2024-I1o20 TOU Category Rating Category Cognizant Combined Score IJA Combined Score Comcentric Combined Score Alight Combined Score AVAAP Combined Score Makse Group Combined Score ERPA Combined Score Planet Technology Combined Score Oakland Consulting Group Combined Score Pricing Rating to consider: - Hourly rate(s) - Required minimum - Required minimum - Payment model - Tier discounts hours contract length $ 77.60 $ 74.60 $ 66.00 $ 66.00 $ 73.00 $ 77.20 $ 75.80 $ 76.60 $ 76.60 Vendor Capabilities Rating to consider: - Services covered - Services not covered - SLA's - Staffing Model - Expertise of staff - After hours support - Subcontracting arrangements - Escalation processes $ 78.40 $ 60.00 $ 49.00 $ 72.60 $ 74.00 $ 69.00 $ 83.00 $ 64.00 $ 67.00 Total Combined Score Total Score 156.00 134.60 115.00 138.60 147.00 146.20 158.80 140.60 143.60 Total Weighted Score Weighted Score 78.20 63.65 53.25 70.95 73.75 71.05 81.20 67.15 69.40 WELD COUNTY Dept. of Information Technology PO Box 758 / 1401 North 17th Avenue, Greeley CO 80632 E-mail: rrose(Siwelddov.com Phone: (970) 400-2550 Fax: (970) 304-6572 DATE OF BID: 6/10/2023 REQUEST FOR: Workday Support Services DEPARTMENT: INFORMATION TECHNOLOGY/FINANCE BID NO: # B2400106 PROJECT NAME: WELD -1307 RFP for ERP Software and Implementation/Integration Services PRESENT DATE: 06/19/2024 APPROVAL DATE: 7/10/2024 Vendor Name Product Total Bid Amount Address (includes first year support) AVAAP USA, LLC 1400 Goodale Blvd., Suite 100, Columbus, OH 43212 AMS Services $270,000.00 Cognizant, Inc. 300 Frank W. Burr Blvd. Suite 36, 6th Floor Teaneck, NJ 07666 AMS Services $254,500.00 ERPA, Inc 425 Metro Place North, Suite 510 Dublin, OH 43017 AMS Services $257,290.50 Makse Group 4100 E Mississippi Ave Suite 400 Denver, CO 80246 AMS Services $247,500 (no BAFO response) ** Bids are being reviewed at this time by dept.** 1/10 207.11o20 1T0013 MEMORANDUM TO: Esther Gesick, Clerk to the Board June 28, 2024 FROM: Ryan Rose, Chief Information Officer: Jill Scott, Chief HR Officer/Director of Administration; Cheryl Pattelli, Chief Financial Officer SUBJECT: Workday Support Services Bids were received and opened on June 14, 2024 for the RFP for Workday Support Services. Nine (9) bids were received. On June 19, 2024 the bids were presented to the Board with the intent of having the approval on July 3, 2024. It is the staff recommendation to continue the matter until July 10, 2024 to allow additional time for further review. 2c ? LI — f H2O 1/3 WELD COUNTY Dept. of Information Technology PO Box 758 / 1401 North 17th Avenue, Greeley CO 80632 E-mail: rrose ≥weldgov.com Phone: (970) 400-2550 Fax: (970) 304-6572 DATE OF BID: 6/10/2023 REQUEST FOR: Workday Support Services DEPARTMENT: INFORMATION TECHNOLOGY/FINANCE BID NO: # B2400106 PROJECT NAME: WELD -1307 RFP for ERP Software and Implementation/Integration Services PRESENT DATE: 06/19/2024 APPROVAL DATE: 7/3/2024 Vendor Name Product Total Bid Amount Address (includes first year support) Alight, Inc 320 South Canal Street 50th Floor, Suite 5000 Chicago, Illinois 60606 AMS Services & Workday WSP $410,000 (plus $95,000 WSP) AVAAP USA, LLC 1400 Goodale Blvd., Suite 100, Columbus, OH 43212 AMS Services $277,500 Cognizant, Inc. 300 Frank W. Burr Blvd. Suite 36, 6th Floor Teaneck, NJ 07666 AMS Services $322,000 Comcentric, Inc. 10463 Park Meadows Drive Lone Tree, CO 80124 AMS Services $135,000-$187,500 ERPA, Inc 425 Metro Place North, Suite 510 Dublin, OH 43017 AMS Services $272,628 IJA Strategies, LLC 574 W Columbia Ave Belleville, MI 48111 AMS Services $247,500 Makse Group 4100 E Mississippi Ave Suite 400 Denver, CO 80246 AMS Services $247,500 Oakland Consulting Group 9501 Sheridan St. Suite 200 Lanham MD 20706 AMS Services $225,000 Planet Technology 10 Parkway North Suite 310 Deerfield, IL 60015 AMS Services $193,800 2024-1620 ** Bids are being reviewed at this time by dept.*` Vict clooYcO 1-ro013 Hello