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HomeMy WebLinkAbout690342.tiffR E S O I, U T I O N RE: AGREEMENT BETWEEN WELD COUNTY AND THE CARL S. BECKER COMPANY WHEREAS, the Board of County Commissioners, Weld County, Colorado, did enter into an agreement with the Carl S. Becker Company to conduct an efficiency study of the Weld County Welfare Department, and WHEREAS, the Carl S. Becker Company did make such study and did submit a detailed report of its findings and recommendations, and WHEREAS, the Carl S. Becker Company has now submitted a proposed agreement to implement the recommendations contained in its report to the Board, and WHEREAS, the Board believes it to be in the best interest of the County to enter into such an agreement on the basis recited therein. NOW, THEREFORE, BE IT RESOLVED, by the Board of County Commissioners, Weld County, Colorado, that said agreement with the Carl S. Becker Company providing for the implementation of the Welfare study recommendations for the Weld County Welfare Department, copy of which is attached hereto and made a part hereof by reference, be, and it hereby is approved. BE IT FURTHER RESOLVED, that the Board be, and it hereby is authorized to execute the agreement as submitted and to make the same effective forthwith. The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 10th day of December, 1969. AYES: ATTEST: ��*� CLERK OF 'ill -4E BOARD --stS15PtOVED AS 'LQ FORM: yr '(lO TY �/ A'T'TO NEY� E :<; /j- ,7-), BOARD OF COUNTY COMMISSIONERS WELD COUNTY, COLORADO / C 690342 KE�co. • THE CARL S. BECKER CO. MANAGEMENT AND PLANNING CONSULTANTS • THE CARL S. BECKER CO. • THE CARL S. I December 1, 1969 Board of County Commissioners Weld County Colorado Gentlemen: We are pleased to submit our proposal outlining the specific details of the approach which we will take in the implementation of the recommendations of our report on the Weld County Department of Public Welfare.' In addition to the recommendations outlined in the report, we will prepare a time study to determine the proper time required to follow through on determinations of eligibility and recertifi- cation of eligibility in delivering the required services. We will provide interim reports at the end of each three- month period. Our final report will be provided at the end of the 12th month. The details of this approach are outlined in the attached proposal. Sincerely yours, arl S. Beer The Carl S. Becker Company Management and Planning Consultants Attachments 1735 GAYLORD STREET • DENVER, COLORADO 80206 • PHONE 388-1697 Part I Installation of Recommendations Working with the County Director of Public Welfare and any advisory committee established by the County Commissioners, we will proceed as follows: 1. We will establish the organization of the Department as recommended in the organizational chart of the report. 2. We will assign functional responsibility to the various divisions and sections of the Department as recommended in the organizational chart. We will, at this time, establish means to implement, control and proceed with responsibilities as assigned. 3. We will initially make space allocations and assignments as necessary to implement the recommendations in the report. The space allocations first established will not reflect the overall objective for the utilization of space. As a consequence, interim additional space will be initially required. 4. We will make staff assignments as necessary to carry out the workload in the Department. 5. We will develop specific eligibility determination procedures as outlined in the report and as required by State and Federal regulations. 6. We will develop, in the adult division specific assignments and procedures to carry out the objectives of the report, as required by State and Federal Regulations. 7. We will develop, in the children and youth division, specific procedures and assignments to carry out the recommendations in the report and follow State and Federal regulations. 8. We will integrate the food stamp processing into the eligibility division of the Department. Rev. 12/10/69 9. We will arrange for purchase and establish use of all necessary equipment to carry out the recommendations. 10. We will achieve the balance of the recommendations as outlined in the report, within State and Federal requirements. Rev. 12/10/69 Part II Establishment of Work Standards Within the overall objective of the development and use of human resources, that of the caseworker and of the recipient, we will establish methods of performance appraisal. The specific objective will be to help each individual caseworker to do a better job in his assignment. We will work with representatives of the State Department of Social Services, as instructed by Weld County Commissioners, to establish work standards which will meet State and Federal requirements. Our specific approach will be as follows: 1. We will evaluate present performance in terms of quality and time spent by caseworkers, eligibility technicians and clerical employes. 2. In the development of the new standards, we will work individually with each caseworker on the job; we will hold group discussions with caseworkers and with supervisors. These discussions will explore present effectiveness, areas where work can be more effective, techniques of increasing effectiveness, and time involved in each step of the process. 3. We will determine the operations to be performed by each caseworker in each program, and will divide these operations up into their basic parts or elements. 4. We will establish: a. the time necessary to perform each element of the total process. b. The observation and reporting technique necessary for the establishment of these times. c. That the number of specific elements observed is in sufficient quantity to permit sound establishment of time values. Rev. 12/10/69 5. After establishment of the proper time value, based essentially on guided judgment as to the effectiveness of the work being done, we will add additional time for legitimate delays and allowances such as personal needs, delays outside the control of the worker and special abnormal conditions of the job. 6. We will also allow additional time for time in transit from the office, telephone calls, dictation and maintenance of the case record, research for reporting and changing the status of the case. 7. The ultimate objective will be total time per case for each major activity. This total time should be a fair allowance based on the time an average worker of average skill will spend doing a professional job and achieving measurable results. 8. We will establish criteria for measuring long-term results of service casework. Part III A Classification and Pay Plan Our objective for the Classification and Pay Plan is to evalu- ate the true duties of each position and to recommend in the State Merit System salary plan where they should be placed so that there is a proper wage for those duties. Employes filling positions where the duties are more responsible will be paid a higher base wage rate for those duties than employes filling positions where the duties are of a lesser responsibility. The Classification Plan establishes the level of responsibility, and the Pay Plan establishes the base rate for each kind of work. The Plan does not evaluate the ability of an employe to perform his work. The base pay for each kind of work will be set at a level comparable to industrial and governmental pay for similar work in the general area. The major steps in the development of the Classification and Pay Plan are briefly described: 1. Survey objectives and procedures will be recommended within the Merit System pay plan and explained to Department Heads. 2. Each Department Head will be asked to submit a position description form to each of his employes and to ask each employe to fill out this form. 3. Each DepavLuient Head will be asked to review the employes' forms and to make coments as to responsibilities connected with each position. Rev. 12/10/69 4. The position description forms, with Department Heads' comments attached, will then be individually reviewed and similar positions will be roughly grouped together. 5 Positions of similar responsibility are again analyzed and reviewed and a preliminary class of work assigned to each position. 6. Class Specifications for each class of work are then prepared. 7. These preliminary assignments are then discussed with the Department Heads and general agreement as to the kind of work for each position and the appropriate class title is reached with each Department Head. 8. Key classes, wherein the work is comparable to that of other employers, are then selected. These selec- tions are then reviewed with the manager or Adminis- trator, or responsible executive. 9. A wage and salary survey, using these key classes, is then conducted. Data is gathered concerning pay rates throughout the area. In this survey, we will gather pay data from neighboring counties, all major cities, industry in the City and County area, the State and the Federal government, and applicable school districts 10. A pay range and pay grade is then tentatively assigned to each class of work. 11. Levels of responsibility for each class of work as tentatively determined are discussed with Department Heads. 12. The tentative pay grade recommendations and ways to place these recommendations into effect are developed. 13. The cost of implementation by each of two alternate methods of implementation is computed. 14. The proposed classes of work and the tentative pay grades are now reviewed with the manager or Adminis- trator, or responsible executive. 15. The final proposal is then completed and reviewed with the manager and/or the Department Heads. 16. Rules for pay administration establishing the method of operation of the Pay Plan are prepared and pre- sented to the manager or Administrator. 17. The complete Classification and Pay Plan Report and Recommendations are officially presented to the Council or Commissioners for adoption. 18. An oral presentation of information as to "What is a Classification and Pay Plan?" is made to all employes. 19. An individual discussion is held with any employe who is dissatisfied with the results or who feels that the consultant or the Department Head have, in some way, failed to properly classify the employe's work. 20. All recommendation will be developed using standard State Department of Welfare Classifications and fitting the results of the pay survey to the State Department of Welfare Pay Plan. Date Today December 1, 1969 Project Title Installation of Welfare Study Recommendations and Development of Time Standards for Performance of Activities - Weld County Time Required from Contract Date to Completion 12 months Copies of Report to be Provided 50 copies Fee $2,500.00 per month for 12 months /Carl S. Beck' ' The Carl S. Becker Company Management and Planning Consultants Denver, Colorado Hello