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cEs ' ' OFFICE OF WELD COUNTY COUNCIL
PHONE (970)356-4000, EXT. 4780
r" FAX (970)352-0242
915 10TH STREET, ROOM 103
PO BOX 758
GREELEY, CO 80632
August 11, 1999
Ms. Suki Tsukamoto
1402 N. 17 Avenue
Greeley, CO 80631
Dear Ms. Tsukamoto:
Thank you for spending time with Councilman Roberts and myself July 22 enabling us
to better understand your department. As you know, the Weld County Council is
mandated by the Home Rule Charter to review all aspects of county government
and may even appoint a performance auditor to help the Council in carrying out such
reviews. Councilman Roberts and I were appointed by the Council to visit the Clerk and
Recorder's office in response to citizen concern regarding the need for timely
information from the Recording Department.
You and your employees clearly articulated to us the fact that your office employees,
despite many hours of overtime, are unable to keep up with the work load in both the
Recording Department and in the Department of Motor Vehicles. We noted that one
piece of this problem is that four employees have resigned in the last nine months.
This, of course, has required a diversion of the time of personnel for hiring and training
of replacement employees.
Another frustration we heard you express is that Weld County's Information Services
has been unable to upgrade your department's computers from Windows 3.1 to the
faster program, Windows '95.
I have contacted various professionals who in their business have need of the services
of the Recording Department. After discussions with these professionals it became
apparent the problem with timely recording and processing is more extensive than the
concern originally heard by Council members.
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Ms.Suki Tsukamoto
August 11, 1999
Page 2 of 2
Council members have discussed these concerns with County Commissioner Geile and
County Attorney Barker. We learned that there is precedent for the Board of County
Commissioners to intervene with funding for temporary staff to deal with a specific
situation. The Council therefore, suggests that you initiate an aggressive and
documented outreach to the Board of County Commissioners to secure additional,
trained employees and adequate computer technology for the tasks under your
jurisdiction.
The Council plans to continue its review of the office of the Clerk and Recorder in
regards to the concerns of the public expressed to Council members. In three months
the Council will reconsider its obligation, and the options available to the Council, to
continue its review of the Clerk and Recorder's office, and report to the people the facts
relevant to expenditures, efficiency, and responsiveness.
The Council is anxious to be of service to you in resolving the difficulties in your
department. Please feel free to contact any member of the Council.
For the Weld County Council,
Dan Oster
President
Weld County Council
CC: Board of County Commissioners
•
(e.ss
OFFICE OF WELD COUNTY COUNCIL
PHONE (970) 356-4000, EXT. 4780
' FAX (970)352-0242
915 10TH STREET, ROOM 103
PO BOX 758
O GREELEY, CO 80632
•
COLORADO
August 18, 1999
Board of County Commissioners
915 10th Street
Greeley, CO 80631
Dear Commissioners:
Following is a transcript of a telephone call recorded August 12, 1999 at 2
p.m. on the answering machine of the Weld County Council, Room 103,
915 10th St., Greeley, CO. This transcript has been made with the
permission of Mr. Robert Myers. It is not intended to serve as a legal
document.
Yes, I'm standing in a line at the Ft. Lupton office for Motor
Vehicles and up until a few minutes ago there was one lady
here trying to service the needs of about 12 or 14 people
standing in line. And I'm told I had to complain to the
Councilmen. I got to tell you something. This area is
growing like crazy. There are a lot of new citizens here and
you are not staffed enough to service their needs. We've
been standing here. I've made my second trip, with time off
work, to come to this place, and uh, you know, it's more than
a little annoying.
I know there are other people here, they had to get off work
or make some other inconvenience to try come here and get
license plates for their damn cars. Now you require it, and
the state requires it, the least you can do is staff this office
up so we can have some service. Now does that make any
sense?
Board of County Commissioners
August 18, 1999
Page 2 of 2
If you would like a tape recording of this message please contact the
Council secretary at 356-4000 x 4780.
or the Weld County Council,
Dan Oster
President
Weld County Council
CC: Ms. Suki Tsukamoto
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