HomeMy WebLinkAbout951233.tiff RESOLUTION
RE: APPROVE 1995 GREELEY JOB SERVICE BUSINESS PLAN AND AUTHORIZE
CHAIRMAN TO SIGN
WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to
Colorado statute and the Weld County Home Rule Charter, is vested with the authority of
administering the affairs of Weld County, Colorado, and
WHEREAS, the Board has been presented with the 1995 Greeley Job Service Business
Plan submitted by the Human Services Employment Services Division, with terms and conditions
being as stated in said plan, and
WHEREAS, after review, the Board deems it advisable to approve said plan, a copy of
which is attached hereto and incorporated herein by reference.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld
County, Colorado, that the 1995 Greeley Job Service Business Plan submitted by the Human
Services Employment Services Division be, and hereby is, approved.
BE IT FURTHER RESOLVED by the Board that the Chairman be, and hereby is, authorized
to sign said plan.
The above and foregoing Resolution was, on motion duly made and seconded, adopted by
the following vote on the 19th day of June, A.D., 1995.
BOARD OF COUNTY COMMISSIONERS
� COUNTY, CO ORADO
ATTES 1 i
/ / ef,..n I
Dal K. Hall, Chairman
Weld County Clerk to the Board /
!L � !• /A__2
Iv Barba J. Kirkmey�r, ro-Tem
BY: (7,
.f _e _ L >cl.
Deputy C ..i•, e Board��
p y L>"r /• `�? 'e
' �•: Georg6E. Baxter �/`
APPR• •.AS TQ TOR e ze-c��'C 7�2r..iecf
/ Constance L. Harbert
ou ty Attorn:yr �( / (l i 17i
W. H. We ster
951233
HR0065
6e ; H5
GREELEY JOB SERVICE BUSINESS PLAN
Program Year 1995
I. Description of the Market
Business Background
Employment Services/Greeley Job Service has been delivering comprehensive
employment and training services for over 14 years. The Weld County
Private Industry Council has emphasized quality services in the
implementation of the employment and training services through local
control, decision making, and responsibility with policies, and direction
that coordinates available resources and services.
Employment Services/Greeley Job Service staff have adopted the "customer
service approach" in working with job seekers, employers and the
community, which has resulted in high quality services for all customers.
Customer service was increased through the implementation of on-line data
entry of applications, development of skills screen, the job match system
and aggressive monitoring through customer survey of employers. In 1994,
the fill rate for job orders was 91% and the placement of applicants was
3.9%.
An analysis was completed on 9% of unfilled job orders. The analysis
indicated various reasons why jobs were unfilled, and based on those
findings, staff developed strategies to improve the fill rate. Two
strategies to help meet employer need will be: to connect employers
needing specific skills with Aims Community College in order to address
these skills shortage areas; and in those situations where the job order
went unfilled due to low wage, provide employers with relevant labor
market information. Goals for PY 1995 are to achieve 100% fill rates on
all job openings received, and continue to aggressively pursue resolutions
when a job order is not filled.
Employment Services/Greeley Job Service have built effective relationships
with the Greeley Chamber of Commerce, Economic Development Action
Partnership, rural Chambers of Commerce, Aims Community College, School
Districts and other community groups. These positive relationships assist
the Employment Services/Greeley Job Service to ensure a responsive system
in meeting the needs of its customers. In 1994, we were able to bring
about the coordination between the employer and education sectors to
develop training programs which would meet the skill shortages identified
by employers.
Employment Services/Greeley Job Service participated in three job fairs in
1995. Collaborative effort were entered into with the City of Greeley,
-1-
Aims Community College, and Aims Fort Lupton Campus. In coordination with
the Economic Development Action Partnership, Employment Services plans to
host a Job Fair in the Southern Weld County Area to increase the labor
force for specific Weld County Employers. We plan to continue with this
effective employer relation tool and participate in job fairs through 1995
and 1996.
Employment Services/Greeley Job Service will work closely with employers
who have closed or are downsizing in assisting their dislocated workers
locate new employment opportunities.
We will also offer our services to new companies locating in Weld County
and demonstrate to new employers the benefits of utilizing our services.
Labor Market Analysis
Weld County is an area of approximately 4,004 square miles. There are 28
incorporated towns. The principal city within the county is Greeley which
contains approximately 45% of a the total county population. The county
population is approximately 137,621 according to the 1990 census, which is
an increase of 4.4%.
Weld County represents a highly diversified economy with a strong and
stable industrial base. Weld County has a large agriculture base. The
Economic Development Action Partnership (EDAP) estimates that 31% of the
employment in Weld County is related to agriculture. In 1993 the new jobs
were primarily in Trade (25.9%) and Service (43.5%) . Manufacturing had
the third largest increase in employment. It is anticipated that the 1994
data will indicate a similar pattern of new jobs created in the Service
and Retail sectors.
Real estate sales and construction continue to be leaders in the county's
economy in 1994. Higher interest rates and higher prices on homes sold
and built may slow this area down in 1995.
Some of the new industries recently relocated into Weld County include:
Dovatron International Inc. , Ideal Fencing Corporation, Sykes, Inc. ,
Rubadue Wire Company, Guerdon Homes, Gerard's French Bakery, Nordic Power.
The new companies will create additional diversity for the county and
create between 500 and 600 new jobs over the next five years. The
Economic Development Action Partnership estimates that over 300 jobs will
be created with existing companies.
Seasonally unadjusted data for Weld County, Greeley and Colorado shows
that Weld County and Greeley had higher rates of change in employment than
Colorado in 1994. For Weld County and Greeley, employment rose 13.06
percent over the amount the year before. In comparison, Colorado's
employment 7.62 percent in the same time period. Because employment rose
more that the labor force, the unemployment rate and the number of
unemployed people fell during the first 11 months of the year.
The Colorado Department of Labor, Labor Market Information, ES 202 Data
Series indicates that Weld County has a large percent of employment in
-2-
Trade, Services, and Manufacturing, with a high increase in Public
Administration. According to the statistics, a decrease is occurring in
manufacturing and services. This data indicates that increased employer
activity should occur in those areas that are demonstrating a growth in
the job market.
Professor Ann Garrison, University of Northern Colorado, Department of
Economics indicates that the Northern Colorado economy should remain more
active and healthy than the national economy during the next decade. As
long as the agricultural sector in Weld County does well, and economic
diversification continues to advance as it has in the past, Weld County's
economy will do better than the national economy as a whole.
Business Opportunities
As demonstrated in the labor market analysis, there are several business
opportunities for the operations in the upcoming year.
1. Provide new and existing employers with full array of services
available
2. Involvement with economic development activities
3. Use labor market information and quality job match
4. Provide services to dislocated workers
Business Strategies
The following business strategies have been identified by staff to meet
the business opportunities identified for the year.
1. Assist new employers and existing employers in the recruitment and
hiring of staff by providing the full array of services in a timely
and quality basis.
2. Continue to work with the Economic Development Action Partnership in
presenting services to new employers and expanding businesses.
3. Focus employer relation efforts in employment areas expecting growth
to ensure that sufficient referrals can be made to job openings. .
4. Work with employers that are closing or down sizing to assist there
employees transition to other employment opportunities.
II. Business Plan Goals and Objectives
Goal 1: Customer Satisfaction: To meet, or exceed our customer's
expectations.
Measurements: To be measured through applicant and employer
surveys, mystery shoppers, DS screen reviews, follow-up with
employers as documented on the R Screen and review of monthly
activities.
Objectives for Applicant Customers:
o MSFWs not referred to employment during the intake assessment
-3-
interview will be assigned to individual staff for job
development and weekly file search activities.
o Job Matching will continue to assure only qualified customers
are selected and contacted for referrals.
o New registrants will be JOB MATCHED during/after the intake
assessment interview. The registrant will be provided with
appropriate job referrals. Each registrants record will be
coded with REGPY95 in the comments section of the & screen.
o Sampling of the UI applicant data base will be monitored by
assigned staff to ensure quality of Job Matching
o Weekly monitoring of "sign in" logs will ensure that clients
waiting time does not exceed 10 minutes.
o Analyze the client flow system to identify high peak trends
and modify staffing to meet demands of client flow system.
o Continue to train staff on the use of labor market information
and providing accurate information to clients.
Objectives for Employer Customers:
o Meet with new employers to develop a working relationship
o Monitor the number of referrals that are on the job orders to
assure every referral made meets the criteria established by
the Employer.
o Analyze low paying jobs to determine if it is effective for
our office to access those types of jobs.
o Develop strategies to educate employers on the benefits of
employing individuals at a better wage
o Labor Market Information will be available to employers in the
community, Chamber of Commerce, EDAP and UNC.
o Staff will access the R screen to document LMIPY95 code in the
appropriate section of the job order to determine if staff is
providing employers with relevant information
Goal 2: 100% FILL RATE: To fill 100% of the job openings received.
Measurements: To be measured through the use of the Management
Information Systems reports.
Objectives to meet Goal 2:
o Monitor the number of referrals made on job orders to quickly
identify any potential problems, and follow through with the
employer prior to the 72 hour follow-up requirement.
o Review the hard to fill job orders with employers and offer
assistance in searching for alternative skills. If applicable,
provide labor market information if applicable.
o Use the Applicant/Job Order Mix as a tool to analysis hard to
fill job and determine why if any were not successfully
filled.
o Review the "C" closed orders and determine why an order was
canceled.
-4-
o Analyze applicant pool and local labor market conditions to
determine applicant/job opening mix, and labor supply/demand
information.
o Determine market strategies to optimize fill rate
o Identify strategies to overcome barriers to achieving 100%
fill rate.
Goal 3: TEAM ENVIRONMENT: To establish a team environment where each
individual 's commitment to achieving the overall mission of the
Division of Employment and Training is demonstrated.
Measurements: The measures of success in achieving this goal
will be how well the goals and objectives are accomplished.
Objectives to meet Goal 3:
o Provide training opportunities to staff to increase their
skill through agency sponsored training and training
available through county government sponsored tuition.
o Ensure monthly unit staff meetings are conducted to encourage
staff input into unit and agency goals and objectives.
o Broaden staff awareness and encourage better utilization of
referral sources to community services by having agencies
present information in a semi-formal meeting regarding their
agencies. Encourage the cross training of staff.
o Provide copies of the Job Service Business Plan and encourage
-staff to discuss new strategies and objectives to meet the
goals.
Goal 4: CONTINUOUS IMPROVEMENT: To continuously improve the services of
the Job Service Center.
Part I: Quality
Objectives A:
o To adhere to the standards specified in DL 91-104 concerning
New Directions - Employment Services and address issues
detected by the Mystery Shopper.
o Ensure that a quality match can be made from information
contained on applicant registrations and job orders by
entering complete and accurate information into the system.
o Develop standardized desk aids for staff and clients which
will include accurate skills in the & screen. This will
ensure quality as well as consistency in providing job
referrals to applicants.
Objective B:
o Ensure that all services provided are properly recorded and
documented in ODDS.
o On a daily basis a sampling of the applicant data base will be
-5-
monitored by assigned staff to ensure 100% levels of
quality.Staff identified as having deficiencies in this area
will go through formal training with the training specialist.
o Provide on-going training to staff that will review practices
and procedure to ensure that client data is kept up-to date.
Part II: Marketing
Objective A
o Conduct joint employer visits with Economic Development
Partnership Action existing industries and assist in the
preparation of labor market information and presentations with
potential new businesses.
o Increase community awareness of the available services and
benefits of using Employment Services by utilizing a media
display at various functions in Weld County.
o Provide labor market information, wage surveys, and other
relevant information to the Economic Development Action
Partnership and other applicable parties.
o Call on employers who plan expansion and explain our services
to them.
o Actively involve and educate EDAP in services available in
Weld County through participation in the Weld County Private
Industry Council.
o Assist employers through mass applications processes when a
large number of applicants are needed to fill a job order.
o Use an electronic message board located in the lobby to
provide updated information to all customers.
This signature page is to verify that the following actions related to the
-PY 1995-96 Job Service Center Plan have occurred.
o That the Job Service Center Plan was developed by the Job Service Center
Director with the concurrent of the local Private Industry Council or
Service Delivery Area Administrator and chief Local Elected Officials(s)
for the geographic area served.
o That the Job Service Center Plan was reviewed and jointly agreed upon by
the Job Service Center Director, the Private Industry Council
member/chairperson and chief Local Elected Official(s) .
jg� l is--?r
Lind . Perez Employment Ser ices Director Date
(Job Service Center Manager)
Elly H oker, Chairman Date
(Local Private Industry Council Chairperson
Dale K. Hall, al an Date
Board of Weld County Commissioners
(Local Elected Official)
ATTEST; 4a-41.4
WELD
5 T HE BOAFiD
�Y:(DP_ t
DE UTY104, H E BO
mEmoRAnDum
Weld County Board of Commissioners
wiiiR � To Dale K. Hall , Chairman
Date June 14, 1995
ADO From Walter J. Speckman, Human Services Executive Director t 4
Subject: Greeley Job Service Business Plan for Program Year 1996
Enclosed for Board approval and signature is the Greeley Job Service Center Plan
for 1995-1996.
The Job Service Plan has a time period of July 1, 1995, through June 30, 1996.
The Plan provides the information required of all Job Service Centers.
The Plan does not include any budget information; however, the Job Service
Contract which ties directly into the Plan and contains pertinent budget
information will be forthcoming.
If you have any questions, please telephone me at 353-3800, extension 3317.
951233
Hello