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HomeMy WebLinkAbout991267.tiff RESOLUTION RE: APPROVE FOUR NOTIFICATION OF FINANCIAL ASSISTANCE AWARDS FOR CORE SERVICES FUNDS AND AUTHORIZE CHAIR TO SIGN -ACKERMAN AND ASSOCIATES, P.C. WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS, the Board has been presented with four Notification of Financial Assistance Awards for Core Services Funds between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Social Services, and Ackerman and Associates, P.C., commencing June 1, 1999, and ending May 31, 2000, with further terms and conditions being as stated in said awards, and WHEREAS, after review, the Board deems it advisable to approve said awards, copies of which are attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, ex-officio Board of Social Services, that the four Notification of Financial Assistance Awards for Core Services Funds between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Social Services, and Ackerman and Associates, P.C., be, and hereby is, approved. BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is. authorized to sign said awards. . The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 2nd day of June, A.D., 1999, nunc pro tunc June 1, 1999. BOARD OF COUNTY COMMISSIONERS LD COUNTY, CO RADO ATTEST: LV �� f' �� „..._ ���i%��'= F a Dale K. Hall, Chair cr Weld County Clerk to the ar' icci A\,, ..� XCUSED DATE OF SIGNING (AYE) ff }h; _ ��. arbara J. Kirkmeyer, Pro-Tem BY: 7,.' '�;2: , w . ,,� ' i e XCUSED ATE OF SIGNING (AYE ) Clerk to the Bo�( O/�, nt � ( ) NI George Baxter ,PfskOV � -�:TO FORM: . . Gei e �, ,, 4 oum Attorney p7j� 1/4,� Glenn V 991267 OC- . D SS0026 144tAttd DEPARTMENT OF SOCIAL SERVICES PO BOX A IGREELEY, CO 80632 Administration and Public Assistance (970) 352-1551 C. Child Support es (970) 352-6933 1 Protective and Youth Services (970)352-1923 COLORADO MEMORANDUM TO: Dale K. Hall, Chair Date: May 24, 1999 Board of County Commissioners FR: Judy A. Griego, Director, and Social Service ,t 0quit. 11 b RE: Core Services Notification of Financial Assista c Awards between the Weld County Department of Socia Services and Ackerman and Associates, P.C. Enclosed for Board approval is Core Services Notification of Financial Assistance Awards (NOFFAs) between the Weld County Department of Social Services and Ackerman and Associates, P.C. The purposes of the NOFAAs are to conclude our Request for Proposal Process for vendors under the Core Services Funds. The Families, Youth, and Children (FYC) Commission has recommended approval of the NOFAAs. 1. The terms of the NOFAAs are from June 1, 1999 through May 31, 2000. 2. The source of funds is Core Services, Family Issues Cash Fund. Social Services agrees to pay Ackerman and Associates unit costs as outlined in this Memorandum. 3. Ackerman and Associates will provide four programs to families and children in need of child protection services as follows: A. Home-Based Intensive Family Intervention Program— Option B: 1) Description: The program is an intensive home-based intervention program. A maximum of 60 families will be served an average of three hours per week of in-home services for a 20-week period. Follow-up services are provided at six and twelve month intervals 2) Cost Per Unit of Service: $97.50 an hour. B. Intensive Family Therapy - Mediation: 1) Description: The mediation program will serve a maximum of 36 families per year in three two-hour sessions with two mediators at each session. The final mediation session will result in a written contractual agreement between the family members concerning the child. 2) Cost Per Unit of Service: $195.00 an hour. C. Intensive Family Therapy—Family Group Decision Making: 14 991267 1) Description: The program will serve a maximum of 60 families per year in a mediation conference. The program involves extensive planning with the nuclear family of the child, coordination with all the professionals involved in the case, and consultation with individual members of the extended family. 2) Cost Per Unit of Service: $1,875.00 per conference. D. Intensive Family Therapy—Goal Achievement Program: 1) Description: The program is a short-term intensive family therapy program for a maximum of 36 families for a two-month period. The family is involved in an average of two hours weekly in solution-focused treatment. 2) Cost Per Unit of Service: $97.50 an hour. If you have any questions, please telephone me at extension 6510. Weld County Department of Social Services Notification of Financial Assistance Award for Families,Youth and Children Commission (Core) Funds Type of Action Contract Award No. X Initial Award FY99-PAC-18000 Revision (RFP-FYC-99010) Contract Award Period Name and Address of Contractor Beginning 06/01/1999 and Ackerman and Associates, P.C.-Option B Ending 05/31/2000 1750 25th Avenue, Suite 101 Greeley, CO 80631 Computation of Awards Description Unit of Service The issuance of the Notification of Financial Assistance Award is based upon your Request for Proposal (RFT). Service to a maximum of 60 families. The service offers The RFP specifies the scope of services and conditions a range, on average, of three hours per week of in-home of award. Except where it is in conflict with this services for a 20-week period,plus follow-up at six and NOFAA in which case the NOFAA governs, the RFP 12 months. upon which this award is based is an integral part of the action. Cyst Per Unit of Service Special conditions Hourly Rate Per $ 97.50 Unit of Service Based on Approved Plan 1) Reimbursement for the Unit of Services will be based on an hourly rate per child or per family. Enclosyres: 2) The hourly rate will be paid for only direct face to face Signed RFP:Exhibit A contact with the child and/or family, as evidenced by 1/Supplemental Narrative to RFP: Exhibit B client-signed verification form, and as specified in the IvRecommendation(s) unit of cost computation. 3) Unit of service costs cannot exceed the hourly and 1/Conditions of Approval yearly cost per child and/or family. 4) Payment will only be remitted on cases open with, and referrals made by the Weld County Department of Social Services. 5) Requests for payment must be an original submitted to the Weld County Department of Social Services by the end of the 25i° calendar day following the end of the month of service. The provider must submit requests for payment on forms approved by Weld County Department of Social Services. Appr als: Program Official: I By` By Dale K. Hall, Chair Judy Grieg Director Board of Weld County Commissioners Weld ounty Department of Social Services Date: eifr 9 Date: 99/_2 � 7 > INVITATION TO BID DATE: February 26, 1999 BID NO: RFP-FYC-99010 RETURN BID TO: Pat Persichino, Director of General Services 915 10th Street, P.O. Box 758, Greeley, CO 80632 SUMMARY Request for Proposal (RFP-FYC-99010) for: Family Preservation Program--Home Based Intensive V Family Intervention Program Family Issues Cash Fund or Family Preservation Program Funds Deadline: March 23, 1999, Tuesday, 10:00 a.m. The Families, Youth and Children Commission, an advisory commission to the Weld County Department of Social Services, announces that competing applications will be accepted for approved vendors pursuant to the Board of Weld County Commissioners' authority under the Statewide Family Preservation Program (C.R.S. 26-5.5-101) and Emergency Assistance for Families with Children at Imminent Risk of Out-of-Home Placement (C.R.S. 26-5.3-101). The Families, Youth and Children Commission wishes to approve services targeted to run from June 1, 1999, through May 31, 2000, at specific rates for different types of service. The County will authorize approved vendors and rates for services only. The Home Based Intensive Family Intervention Program is a family strength focused home-based services to families in crisis which are time limited, phased in intensity, and produce positive change which protects children, prevents or ends placement, and preserves families. This program announcement consists of five parts, as follows: PART A...Administrative Information PART D...Bidder Response Format PART B...Background, Overview and Goals PART E...Bid Evaluation Process PART C...Statement of Work Delivery Date f t /ll[arc% 19•9 (After receipt of order) B ST BE SIGNED IN INK k ap t Acke /my, bet) . TYPED OR PRINTED SIGNATURE ke n-r( L �--/VENDOR G �I'hr.� SSG'c C (Name) Han writ en Signature By Authorized Officer or Agent of Vender ADDRESS / � 5-0 9—ft* g0 7 �C�� TITLE Pre S t G' 0(✓ 31 DATE :)O i(f_ PHONE # t )o 3' T - 3D3 The above bid is subject to Terms and Conditions as attached hereto and incorporated. Page 1 of 35 RFP-FYC-99010 Attached A HOME BASED INTENSIVE FAMILY INTERVENTION PROGRAM BID PROPOSAL AND REQUEST FOR CONTINUATION OF AWARD UNDER FPP CORE SERVICES FUNDING FAMILY PRESERVATION PROGRAM 1999/2000 BID PROPOSAL APPLICATION PROGRAM FUNDS YEAR 1999-2000 /p n BID#RFP-FYC-99010 NAME OF AGENCY: C "��An L�` /(�l S S O G + s� / .� p L . ADDRESS: / ) C 0 4-yf f fi-to-e_ st f of G,-Qe (pc r 6 -s i PHONE: ( `/)0) 3 S3- 3373 CONTACT PERSON: V D Y C e S/W le r A k/n e°{P TITLE: fires t ` r DESCRIPTION OF FAMILY/PRESERVATION PROGRAM CATEGORY: The Home Based Intensive Family Intervention Program is a family strength focused home-based services to families in crisis which are time limited,phased intensity_and produce positive change which protects children prevents or ends placement and preserves families. 12-Month approximate Project Dates: _ 12-month contract with actual time lines of: Start June 1. 1999 Start End May 31 2000 End /� TITLE OF PROJECT: AC /Yl.c - c / /7SSG C_[_-C. . got. o'/ Di-1,j /-X.i ' '�"�"lC)Nam andVSignature of Person Preparing Document Date %tt ignature Chief Administrative Officer Ap)plicant Agency Date MANDATORY PROPOSAL REQUIREMENTS For both new bids and renewal bids,please initial to indicate that the following required sections are included in this Proposal for Bid.For renewal bids,please indicate which of the required sections have not changed from Program Fund Year 1998-1999 to Program Fund year 1999-2000. fie/ C" f (,rte, Sc 6,,hA .L- Ire 4 (779 A,„-- Indicate No Change from FY 1998-1999 / Project Description - ?Le Chrtc A., .. Target/Eligibility Populations T*'t fit. &� - 7 Types of services Provided c teJ L /- Measurable Outcomes _ �t rk' /1..0cP, z_ / Service Objectives pr�T„ 0 � �- O / Workload Standards /� IH7 ' 3 Staff Qualifications liFF-�'°'�i �et- �9iY Unit of Service Rate Computation I rA et-52-- �fi''�"- -7 Program Capacity per Month '- C " re D1 St cit.. • ✓ Certificate of Insurance , a`P ge29of35 2-I ( X74/ RFP-FYC-99010 Attached A Date of Meeting(s)with Social Services Division Supervisor: 3 1-- 97 Comments by SDfupervisor "1?-112/64, / ,m ",,,..4.7-A L)C /,...4 --). _ k i iff__e-Cnictr �P lirte , Name and Signature of SSD Supervisor Date Page 30 of 35 RFP-FYC-99010 Attached A Program Category Home Based Intensive Family Intervention Program Bid Category Project Title (�.l Ll�1Ln —nom arrt /Von< Vendor PG PROJECT DESCRIPTION Please provide a one page brief description of the project. • II. TARGET/ELIGIBILITY POPULATIONS Please provide a one page brief description of the proposed target/eligibility populations. At a minimum your description must address: A. Total number of clients to be served. B. Total individual clients and the children's ages. C. Total family units. D. Sub-total of individuals who will receive bicultural/bilingual services. E. Sub-total of individuals who will receive services in South Weld County. F. Sub-total of Individuals who will have access to 24 hour service. G. The monthly maximum program capacity. H. The monthly average capacity. I. Average stay in the program(weeks). J. Average hours per week in the program. III. TYPE OF SERVICES TO BE PROVIDED Please provide a two-page description of the types of services to be provided. Please address if your project will provide the service minimums as follows: A. Therapeutic Services - includes re-parenting, family therapy, support groups, problem solving, communication skills, parent-child conflict management, etc. B. Concrete Services - means concentrated assistance in the development and enhancement of parenting skills, stress reduction, problem solving, hands-on parenting, budget management, recreational activities, etc. C. Collateral Services -teaching families to work with other community agencies such as drug and alcohol, health care,job training, information and referral, advocacy, etc. D. Crisis Intervention Services - including in-home counseling and other interventions available on a 24-hour basis. Also, provide your quantitative measures as they directly relate to each service. At a minimum, include a number to be served in each service component. Describe your internal process to assure that FYC resources will not supplant existing and available services in the community; e.g. mental health capitation services, ADAD and professional services otherwise funded. Page 31 of 35 RFP-FYC-99010 Attached A IV. MEASURABLE OUTCOMES Please provide a two-page description of your expected measurable outcomes of the project. Please address the following measurable outcomes: A. Child remains in home at time case is closed. B. Improvements in parental competency, parent/child conflict management and household management competency as measured by pre and post placement functional tests. C. Children who are currently in their own home will remain in their own home 12 months after the completion of Home Based Intensive Family Intervention family preservation services. D. Children currently in long-term placement who are provided reunification Home Based Intensive Family Intervention services will return to their own home and not reenter out-of- home placement 12 months after completion of Home Based Intensive Family Intervention services. E. Families who receive either family preservation or reunification services will not have a substantiated abuse or neglect 12 months after completion of Home Based Intensive Family Intervention services. F. Cases which receive either family preservation or reunification services by Home Based Intensive Family Intervention will measure "LOW' on the risk assessment devise at service closure. Describe your quantitative measures: Also, describe the methods you will use to measure, evaluate, and monitor each quantitative measure. V. SERVICE OBJECTIVES Please provide a one page description of your expected service objectives and quantitative measures. Please address, at a minimum, the following ways the project will: A. Improve Family Conflict Management - Mediation and counseling designed to resolve conflicts and disagreements between parents and their children contributing to child maltreatment, running away and other status offenses. • B. Improve Parental Competency- capacity of parents to maintain sound relationships with their children and provide care, nutrition, hygiene, discipline, protection, instructions, and supervision. C. Improve Household Management Competency - capacity of parents to provide a safe household environment for their children through competent household cleaning and maintenance, budgeting and purchasing. D. Improve Ability to Access Resources - services shall assist parents in learning to obtain help from other sources in the community and within the local, state, and federal governments. Describe the methods you will use to measure, evaluate, and monitor each service objective. Page 32 of 35 RFP-FYC-99010 Attached A VI. WORKLOAD STANDARDS Please provide a one page description of the project's work load standards and quantitative measures. Please address, at a minimum, the following areas: A. Number of hours per day, week or month. (Minimum intensity of 3 hours per week per family.) B. Number of individuals providing the services. C. Maximum caseload per worker. (Minimum family caseload of 8-10.) D. Modality of treatment. E. Total number of hours per day/week/month. F. Total number of individuals providing these services. G. The maximum caseload per supervisor. H. Insurance. VII. STAFF QUALIFICATIONS Please provide a one page description of staff qualifications and address, at a minimum, the following: A. Will your staff who are providing direct services have the minimum qualifications in education and experience? Describe. B. Total number of staff available for the project. C. Will your staff have received mandated new caseworker training? D. Will your staff have knowledge in risk assessment? E. Will your staff have completed the required State Home Based Intensive Family Services training component? Page 33 of 35 RFP-FYC-99010 Attached A VIII. COMPUTATION OF DIRECT SERVICE RATE This form is to be used to provide detailed explanation of the hourly rate your organization will charge the Core Services Program for the services offered in this Request for Proposal. This rate may only be used to bill the Weld County Department of Social Services for direct, face-to-face services provided to clients referred for these services by the Department. Requests for payment based on units of service such as telephone calls, no shows, travel time, mileage reimbursement, preparation, documentation, and other costs not involving direct face-to-face services will not be honored. Likewise, billings must be for hours of direct service to the client, regardless of the number of staff involved in providing those services. Therefore, it is imperative that this rate be sufficient to cover all costs associated with this client, regardless of the number of staff involved in providing these services. (Explanations for these Lines are Provided on the Following Page) Total Hours of Direct Service per Client Hours [A] Total Clients to be Served 61O Clients [B] Total Hours of Direct Service for Year 3 b U D Hours [C] (Line [A] Multiplied by Line [B] Cost per Hour of Direct Services $ '5-8 ,5-0 Per Hour [D] Total Direct Service Costs $ ,Z 1C C C. 00 [E] (Line [C] Multiplied by Line [D] ) 5-13--/ ro O = / Administration Costs Allocable to Program $ ry 3 S C . ctv [F] H � OOO Overhead Costs Allocable to Program $ D C' f 3COD [G] Total Cost, Direct and Allocated, of Program$ #'"3i1 i C C3 [H] Line [E] Plus Line [F] Plus Line [G] ) - /9. (D c O, ow Anticipated Profits Contributed by this Program $ 3. SC f 3160 [I] [I] Total Costs and Profits to be Covered fl OD I by this Program(Line [H] Plus Line [I] ) $ / n, _ [J] Total Hours of Direct Service for Year V ,O [K] (Must Equal Line [C] ) Rate per Hour of Direct, Face-to-Face Service to be Charged to Weld County Department of �J 1 J-0 Social Services $ / _ [L] Day Treatment Programs Only: Direct Service House Per Client Per Month [M] Monthly Direct Service Rate $ [N] Page 34 of35 Project Description, 1999 - 2000 Option B Home Based Services Overview: Ackerman and Associates, P.C. proposes to continue to deliver an option B intensive Home Based program. We have had a very successful first and second year of operation. Lori Kochevar, an associate with us, conducted a similar program in the San Luis Valley region, treating approximately one hundred and twenty five cases over a six year period using this model of services and we have successfully adapted this experience to the Weld County setting. To date we have treated approximately 60 additional cases here in Weld County. The model presented here is adapted from these combined experiences. Target families are either facing imminent out of home placement or the family has a member who has returned from foster placement and these services are designed to help reunification succeed. Purpose: We propose to continue to provide home-based services in Weld county that : 1. are strongly based in the principles of bilingual/ bicultural treatment, 2. are based upon a nationally recognized model for home-based family preservation called the home builders strategy, 3. continue to be promptly responsive to the needs of Social Services for feedback on the enrollment of families and the progress of families in the home-based treatment process, 4. continue to be effective at preventing placement of referred children. 5. place the needs of the child first while simultaneously being valued and appreciated by caseworkers, social services supervisors and the families that are being served. Our target for prevention of placement for the past year was 85% which means of the projected up to 60 families in our program, no more than nine families should have to ultimately receive placement during the program period. Design: Our program is designed around the Home Builders model which Lori Kochevar used in delivery of services in the San Luis Valley. Lori is trained as a supervisor in this method of home-based intervention. Implementation in Weld County has been quite successful in the last two years. Other Considerations: The strength of our staff in this project, in experience, in bilingual/ bicultural service delivery and in the delivery of home-based services to over one hundred fifty client families are considerations we think are important for the reviewers of this proposal. 1 Lori Kochevar has extensive experience in home-based placement prevention/ Home Based programs. As well, she has extensive training in cultural competency issues. She was the chair of the multicultural committee of a group called the Youth Coalition that successfully implemented multicultural trainings throughout the San Luis Valley. Emily Jaramillo -Bansberg is a bilingual provider from the Greeley community with a master's degree in counseling. She also self identifies as Hispanic. She has worked in the Family Recovery Center and in educational support for minority students at UNC as well as in private practice, including work for Home Based clients in the past year. Sherri Malloy Ph. D. has brought doctoral level expertise to the program over the past year. She has considerable early childhood expertise and is the former director of the Boulder Mental Health Center's children's team. We seek to continue to be on the list of approved vendors for the provision of these services. Target/Eligibility Populations A. Total number of clients to be served . Five families per month times twelve months equals sixty families per year. If we assume a family size of six, two adults and four children, then the total client pool to be served is 360 individuals. That number includes at least 60 individuals who face either imminent out of home placement or who need reunification services. B. Distribution of clients. Total number of clients we will serve is approximately 360 as calculated above. Our experience suggests we would expect approximately 120 of these would be adult members of the family and approximately 240 would be minors. The age distribution of the index case children would tend toward the younger children based on our experience with home-based intensive therapy. We estimate that about one third of the index children would be older than ten with an average age of about 14 and about two thirds would be under ten. The older group would most likely be teenagers in conflict with their family. The younger group will consist of children of no particularly predictable age whose parents are in conflict usually in relation to instability in the marriage. C. Families Served. We would anticipate serving up to 60 family units. D. Sub total who will receive bicultural/bilingual services. As stated above, Emily Jaramillo -Bansberg is a master's level counselor (who is also Hispanic) who can provide services in Spanish or English. She will serve one third of the projected caseload. This represents a maximum of 20 families. Thus, one third of the projected total will be able to be conducted bilingually. All of the services provided (for a maximum of 60 families) will be done in a manner which is sensitive to the culture of origin of the family. Both Lori and Emily have extensive experience in bicultural 2 settings. E. We can provide services in South County and have done so in the last year. We anticipate that up to one third of the projected case load or 20 families may reside in the South County Area. F Accessibility. On weekdays all providers of Ackerman and Associates are accessible through a 24 hour answering service and pager system. On weekends, this 24 hour access reaches the provider on call who is always a licensed Mental Health Provider. In this program, four additional providers, all licensed psychologists, will share weekend call. Those psychologists are Laurence Kerrigan, Susan Bromley, Steven Patrick and Joyce Ackerman, all of Ackerman and Associates P.C. Two additional providers, Denise Wunderle, Licensed Psychiatric Nurse and Sherri Malloy Ph.D. Licensed Psychologist are also part of the call team. G. Maximum per month. The program maximum is five families accepted into the program per month. This could be increased if there was increased demand. H. The monthly average capacity is two to five families per month. This could be increased if there was increased demand. I. The average stay in the program is three hours per week over an average of a twenty week period, (sixty hours). For some families the sixty hours of treatment may be delivered over a longer or shorter period with more services delivered early in the program and less per week toward the end of the treatment. This is a design where services are more intense during a crisis and decrease gradually as clinically appropriate. The average length of stay will be sixty hours. Types of Services Provided We will provide the following services to all families in the program. Specific details which further define these services are in the section of this bid called service objectives. Our proposal is based on the Home Builders model summarized below: The Home Builders model of Home Based Services uses the following strategies to increase effectiveness with families: 1. An immediate initial response to the crisis is made because people who are in crisis are often more motivated to change. This has proven to be an excellent opportunity for client therapist bonding. 3 2. The therapist focuses on the family's presenting problem. This increases the clients motivation to work on that problem. Clients are perceived in this model as having the best information about themselves and their lives. Everyone has strengths, skills and unique cultural experiences. Recognition of these experiences and respect for the family usually lead to positive working relationships. 3. Services are provided in the client's natural environment to increase accurate assessment, therapist credibility with the client, and the probability the client will incorporate the material they learn into daily family activities. 4. The therapist is available on a 24 hour basis to address client concerns. Such access increases the ability to monitor for potentially dangerous situations and provide immediate assistance in crisis situations. 5. Home Based Services uses skills based intervention to empower the client to handle life situations without the help of others. This also lessens the need for ongoing long term intervention. 6. Provision of concrete services for meeting basic needs is a cornerstone of this model. Delivery of concrete services is a powerful way to build relationships with the family. It also helps meet basic need such as food, clothing, housing and transportation so the family is better able to focus on new skill acquisition and address emotional difficulties. The Home Builders model follows established standards for Home Based Services. A copy of the topic outline for these standards is in the appendix to this document. Our internal process so that these funds will not duplicate or supplant otherwise funded services available in the community will be through the referral mechanism we use. If services are available at a subsidized rate and the client can afford those services, they will be referred to such a service for treatment. A. Therapeutic Services: We will provide the following services and document the delivery of these services using an individualized treatment plan for each family. The family treatment plan will be developed by combining the concerns identified by the WCDSS caseworker who fills out the family referral form with a clinical assessment of the family by the either Lori or Emily or Sherri. Clinically appropriate intervention strategies will be chosen by the therapist working with the family from the Family Intervention Modalities Treatment Inventory. In most families served by this program the following modalities will be utilized based on the individualized list of identified family needs: 1. Reparenting including emotional support to address those issues related to the parents' family of origin, and parenting role models. 4 2. Family therapy to address structural and issue related difficulties the family is experiencing. 3. Support Groups to address couples' communication, alcohol and drug issues and other issues as identified. 4. Problem solving and negotiation skills to enhance the clients' interpersonal effectiveness in implementing change. 5. Communications skills to enhance general aspects of interpersonal effectiveness. 6. Parent child conflict management skills to enhance the parents' ability to set effective limits for the child in a nurturing manner. B. Concrete Services: In addition to the therapeutic interventions described above client families must be able to apply those concepts and skills to their own specific needs and experiences. They must be able to put these ideals into practice in their own family. Their ability to do so is what we term concrete skills acquisition. We use the term concrete skills acquisition to describe the incorporation of behavioral management practices into the daily life of the family. This is distinct from the functional aspects of concrete services which are described later. Progress in this area and in other aspects of treatment will be documented in the family treatment chart. Behavioral Components of Concrete Services: Specific aspects of the family behavior where concrete skill acquisition is documentable and necessary for family success to either prevent placement or retain a child who has been returned to the home include: 1. Development/enhancement and maintenance of parenting skills including nurturing, limit setting and appropriate child management. 2. Stress Reduction and Anger Management Skills. 3. Communications , problem solving and negotiation skills to enhance interpersonal effectiveness. 4. Practice in hands on parenting skills using a coaching model to provide feedback, reinforcement and clarification as to 5 appropriate child management skills. 5. Money management including budgeting and resource acquisition. 6. Other activities of daily living including recreational activities related to enhancing family development, spiritual support, community involvement and maintenance of physical and emotional well being. Functional Aspects of Concrete Services In addition to helping clients learn and use concrete behavioral skills as described above, many client families need what we term functional concrete skills. These are skills at meeting the physical needs of daily living. By providing improved access to the basic needs of daily living the therapist helps provide basic support for the family. When a family's basic needs for food, shelter and safety are met they better able to focus on acquisition of skills and on emotional recovery. We will seek to help families budget so that they can meet basic needs from the list below from within the income available to them. This allows the family to prioritize within the following categories: _ Transportation _ Housework/cleaning _ Financial assistance _ Childcare/babysitting _ Clothing _ Legal aid Housing _ Utility benefits or services _ Food _ Medical/dental services Client employment _ Furniture/household goods _ Toys/recreational equipment C. Collateral Services: Collateral services involve connecting the family with the services they need in the community. Such services may include • Drug and Alcohol Services. Such services are available on an intensive outpatient basis through Ackerman and Associates P.C.. Referrals to other alcohol and drug treatment programs including Island Grove and Family Recovery Center are available as well. • Health Care Referrals are also routinely available in our practice. Referrals to Sunrise Health Center and The Family Residency program are also available. General psychiatric services can be provided at our location by James Medelman M.D. P.C. • Job training referrals are available through the Job Services and through Vocational Rehabilitation. • WIRS will be a major resource for information and referral for clients. Lori has directed an agency similar to United Way in Alamosa and served part time on the staff of Weld County United Way as Volunteer Resource Coordinator before becoming full 6 time with Ackerman and Associates. Advocacy and case management are roles for the providers of the home-based services in that our providers will help the family access services they need and advocate with them for access to such services. D. Crisis intervention: Twenty four hour access is assured for the families to reach the providers. We have secretarial and office staff support at Ackerman and Associates 9-5 Monday through Friday at Ackerman and Associates P.C. We maintain a twenty four hour, 365 day a year access system through our answering service. All providers can be reached through pagers by the answering service. In - home services for crisis intervention are available through this on call system. The Home Based specialists are on call during the week nights and on weekends we have a rotating call system within the providers of Ackerman and Associates. Measurable Outcomes Measurable outcomes are of two varieties. One type is termed formative outcomes and the other type is called summative outcomes. Formative outcomes measure how the program is proceeding while the treatment takes place. Summative outcomes are the results of the treatment. In terms of formative measures we have the following: 1. Did the family accept the referral from their caseworker? 2. Did we accept the family to our program? 3. Is the family making progress with the treatment plan for each component as outlined in the service objectives? 4. Has the family followed through with recommendations and referrals during the course of treatment? 5. Has the family completed a Family Satisfaction Questionnaire to provide the Home Based Specialist feedback on the clients perceptions of improvement and change and to monitor the perceived effectiveness of treatment. Summative outcomes: Over the duration of the five month treatment, we determine the following information. Is the child still in the home? How well are the changes from treatment persisting? This measures if family behavior is different compared to their behavior before treatment. Specific summative outcomes are listed below. A. The child receiving services does not go into placement and remains at home at the time the case is closed. This will be measured by recording the 7 status of the child at the time the case is closed B. Improvement In Parental competency and parent child conflict management will be measured by pre and post clinical assessment. A narrative which we term the discharge summary of pre and post treatment family conditions will be constructed based on a review of the treatment when the case is closed. This narrative will document the therapist's judgement of changes in parental competency compared to baseline. C. Children will remain in the home twelve months after the case is closed. This criterion will be measured at the twelve month follow up contact with the caseworker. D. Children who were reunified will still be in the home twelve months after the case is closed . This criterion will be measured at the twelve month follow up contact with the caseworker. E. Treated families will not have a substantiated abuse or neglect twelve months after the case is closed. This information will be obtained by checking with the referring caseworker at Social Services at the same time as points C and D above are assessed. F. Families will be rated "low" on the risk assessment device at closure of the case. The providers will rate the family at the time of case closure on 1. adherence and success with the treatment plan, 2. Pre post changes as documented in the discharge summary 3. clinical impression of future success. As well, other rating instruments in use by social services for monitoring home-based programs will be completed as requested. Service objectives We have the following service objectives: A. Improvement of family conflict management. The program is specifically designed to resolve conflicts that either precipitated the likely imminent placement of the child or which prevent the reunification of the child with the family. The initial goal of FPS services is to assist the family in finding behavioral solutions to the existing conflict. Each provider is skilled in family systems work through their participation in our intensive family mediation program and this program as well as by experience and training. Other aspects of conflict management include the following areas: 8 Family Therapy Parent child conflict clarification Problem solving skills Negotiation Skills Communication Skills Re-parenting /emotional support Multifamily Communications Group Intensive Adult Drug and Alcohol Treatment Group Intensive Adolescent Drug and Alcohol Treatment Group B. Improved parental competency in this treatment model centers on the parents developing more age appropriate strategies. In dealing with conflicts with their child especially with teenagers, the areas of discipline, protection, instruction and supervision seem most responsive to improvement. With younger children the treatment gives the parents the opportunity in their own home to practice and to clarify the roles each parent expects of the other and what is expected of the child. Relative to expectations concerning child rearing practices and in age appropriate expectations they can have for the child, this model of home-based care is able to improve parental performance based on the experience that this staff brings to this proposal. Specific aspects of these service objective include delivery of services in the following areas Parenting: _ Schedule of reinforcement __ _ Active listening skills _ Charting behaviors "I" statements _ NaturalAogical consequences _ Problem-solving strategies _ Time out _ Coaching Nurturing Emotional Issues: _ Anger management _ Use of crisis card _ Depression management ___ Rational Emotive Therapy concepts _ Anxiety/confusion management Rational Emotive Therapy techniques Sell-criticism reduction Recreation _ Building self-esteem __ _ Relaxation _ Handling frustration _ Tracking emotions Impulse management Defusing anger Interpersonal Skills Training ___ Social skills Appropriate sexual behavior Problem-solving _ Accepting "No" _ Negotiation skills Other _ __ _ Giving/accepting feedback Assertiveness: 9 _ Aggressive v. assertive __ Other _ Fair fighting Other Intervention Topics: _ Use of a journal _ Coordinating treatment plans _ Encouraging/building hope _ Setting treatment goals/objectives _ Monitoring client ___ Providing reinforcers ___ Developing academic skills _ Counseling _ Relationship building _ Deescalating ___ Clarifying family roles _ Values clarification _ Coping with change _ Providing support/understanding Child/adolescent development _ Establishing structure/routine _ Clarifying problem behaviors _ Establishing family rules _ Defusing crises _ Role playing _ Reframing _ Providing literature _ Managing money _ Pursuing leisure activities _ Managing time _ Job hunting/interviewing _ Identify client strengths _ Teach parenting skills C. Improve household safety. One aspect of the treatment plan is associated with maintaining a safe household environment, adequately cleaned and maintained and stocked with food and supplies. Service objectives assisting in the acquisition of the following areas as appropriate to the needs of a family. _ Transportation ___ Housework/cleaning _ Financial assistance Childcare/babysitting _ Clothing Legal aid Housing _ Utility benefits or services _ Food _ Medical/dental services _ Client employment Furniture/household goods _ Toys/recreational equipment ___ Brokering services D. The program will provide access to needed services as documented in the treatment plan for each family. Specific types of referrals may include the following Referral to counseling Working with schools Referral to drug/alcohol program _ Referral to social services Using support groups ___ Implementing court orders _ Negotiating with utility companies __ _ Coordinating with diversion/probation _ Recognizing potential suicide ___ Coping with domestic violence _ Risk assessment 10 Workload Standards A. The program has a capacity of five families per month with an average of two to five families per month. The families will receive an average of three hours per week for twenty weeks with a maximum length of service being five months and a maximum number of hours per family being sixty. All families will be treated within this framework regardless of the family composition. B. We have three providers for this program who will be home based specialists. They are Lori Kochevar, Emily Jaramillo -Bansberg and Sherri Malloy Gonzales. Lori Kochevar has a B.A. from the University of Northern Colorado and an M.S. in counseling psychology from the University of Southern Mississippi. She is a Licensed Professional Counselor in Colorado. She has extensive experience in Home Based Services. She is a supervisor in the Home Based Service System. Emily Jaramillo -Bansberg received her masters in counseling from UNC. Prior to joining Ackerman and Associates, she had a wide range of work in mental health including treatment for alcoholic patients and support of minority college students. She is fluent in Spanish. Sherri Malloy Gonzales is a licensed psychologist specializing in children. She was director of the Children's Team at the Boulder Mental Health Center and a new Associate of Ackerman and Associates who has performed extremely well in the Home Based program during the past year. All of our staff are highly regarded by the caseworkers based on feedback we have received from supervisors. The four psychologists who complete the Staff of Ackerman and Associates serve as back up and support for the Home Based Specialists and are available on call to assist them as well as to consult on intervention strategies on an anonymous case presentation basis. The psychologists are Joyce Ackerman Ed.D., Laurence Kerrigan Ph.D., Steven Patrick Ph.D. and Susan Bromley Psy.D. Denise Wunderle is a licensed psychiatric nurse who is also an associate of Ackerman and Associates and who will assist with medical and psychosocial needs of the family as well as be on call rotation. C. Of the up to 60 families the caseload is projected at twenty families with each provider. D. The modality of treatment is home-based care using our adaptation of the home builders model. As well, referral and group treatment and support will be offered as described above. E. Hours /weeks The total number of therapist hours is 60 per family over twenty weeks or a total for the budget calculation of 3600 per year based on our projected average. Maximum capacity is the same as this level. The hourly fee is requested at 11 $97.50 as documented in the rate calculation section. F. Staff There are three individual providers supported by two secretaries in the practice, and there are four psychologists and a psychiatric nurse specialist who provide on call support and back up services. G. Supervisor- This contract would be supervised by Joyce Shohet Ackerman Ed.D. who would monitor the project for compliance. Clinical supervision would be by Lori Kochevar who is trained as a Home Based Services supervisor. The maximum caseload for each type of supervisor is five families per month. H. Insurance- Ackerman and Associates P.C. carries one million three million liability coverage for professional liability on the corporation and its associates and each associate also carries the same level of coverage individually. In addition, Ackerman and Associates P.C. carries a general liability policy related to accident or injury on our premises through Farmer's insurance. Staff Qualifications A. All staff members who will be Home Based Specialists exceed the minimum qualifications needed for this project in both education and experience as described above. B. Staff available for the project consist of the three Home Based specialists and four licensed psychologists and a psychiatric nurse. C. Current Mandated Training: Lori Kochevar is a supervisor in Home Based programs. Emily Jaramillo -Bansberg and Sherri Malloy Gonzales both trained under Lori's supervision in this model. D. All of the Home Based specialists and all the psychologists have knowledge of risk assessment and are skilled in the application of that knowledge especially in relation to the assessment of risk of harm to self or others. E. Will staff have required state home based training? The exact and current requirements of this training need to be fully ascertained, but Lori Kochevar should be up to date. Emily and Sherri have been trained by Lori who is a supervisor in the home based system. Unit of service rate computation We have calculated the unit of service rate based on the instructions . We used 1998 data for our agency 12 Unit of service rate computation We have calculated the unit of service rate based on the instructions . We used 1998 data for our agency Using overall figures for the agency we arrived at a figure of $97.50. Overall in 1995 our expense related to providers salaries were that providers salaries were 65 % of costs and non-providers salaries and overhead were 35% of the costs. The formula used in the PAC format produces a provider contribution of 49.72 /94.33 or 53% in 1995 and a rate of 54.23/93.99 for 1996 or 58% of costs. In 1998 under this revision we would be operating at a ratio of 58/97.50 or 59% provider costs and 41% indirect and support costs. Our calculation using the format requested is to set payment to the providers at $58.50 per hour with total overhead for the practice being 40% yields a total of $97.50 per therapist per hour. The estimate of profit from this particular service is less than 5%. We had submitted this change as of February 1998 for the last quarter of 1998-99, but that change has not yet been acted upon. We have held all other fees at the 98-99 levels and want to emphasize the importance of raising the fees for home based to be compatible with our other programs. The volume of services for the home based program has been substantial and we anticipate it increasing based on the success and popularity of the program with both families and caseworkers. This has also increased travel time and other costs not covered in the face to face fee structure at the current rate of $57.00. The proposed cost is $97.50 per face to face contact hour. This is consistent with our operating fees for face to face therapy hour as allowed in other protocols we do with WCDSS and provides essentially the same provider fees of approximately $60.00 per contact hour consistent with the goals we set for all contractual relationships for providers. Budget Justification PAC money is tracked through a computer data base system called MediMac which we have used for the past 48 months. The system allows us to track payments by client and by source of payment and any payment through the PAC will be tracked in this manner. No special issues are present related to project audit to our knowledge. Ackerman and Associates mediation program was audited in a random audit (conducted by Anderson and Whitney) after its first year of operation with no deficiencies. Ackerman and Associates P.C. is a type S professional for profit corporation and not a 501.c.3. 13 Our proposed revised direct service rate based on 1997 fiscal year figures was $ 97.50 . Our Rate based on 1996 figures was $93.99 and our rate based on 1995 figures was $94.33 . Our rate based on 1994 figures was $89.22. To date we have operated at the rate we originally proposed $57.00. The purpose of this major change is to make the fee for this program equivalent to the other fees we have calculated are needed by our agency and that are paid for in other programs we have with WCDSS. 14 Appendix Problem list for Family Referred by Weld County Department of Social Services to Ackerman and Associates P.C. Family Preservation Services Family Name Address Phone Caseworker filling out this form Extension # Date The family presents the following concerns or needs check all appropriate items optional space for brief keywords/description [ ] Family conflict [ ] Parenting issue_ [ ] Child abuse [ ] Child neglect [ ] Sexual abuselncest [ ] Alcohol abuse [ ] Drug abuse [ ] Criminal/Police records [ ] Physical/domestic violence [ ] Divorce/separation issues [ ] Financial hardship [ ] Concrete/direct service needs [ ] Home management issues [ ] Medical illnesses/disabilities [ ] Developmental disabilities [ ] Mental health issues [ ] Suicidal tendencies [ ] Past suicides/attempts [ ] Child behavior problems [ ] Delinquency [ ] Truancy/School problems [ ] Teen pregnancy [ ] Runaway history [ ] Other Thank you for this referral. Please fax this completed form to Lori Kochevar, M.S., L.P.C. Ackerman and Associates P.C. Fax # 353-3374 15 Ackerman and Associates P.C. Home Based Services Treatment Modality Inventory Therapeutic services Home based Family Therapy Parent child conflict Problem solving skills Negotiation Skills Communication Skills Re-parenting /emotional support Intensive group services ( with Ackerman and Associates PC.) multifamily communications group Intensive adult drug and alcohol treatment group intensive adolescent drug and alcohol treatment group Concrete intervention services Behavior Management Approaches: Parenting: _ Schedule of reinforcement Active listening skills _ Charting behaviors "I" statements _ Natural/logical consequences _ Problem-solving strategies _ Time out _ coaching Nurturing Emotional Issues: Anger management ___ Use of crisis card Depression management R.E.T. concepts _ Anxiety/confusion management R.E.T. techniques _ Self-criticism reduction ___ Recreation Building self-esteem _ Relaxation Handling frustration _ Tracking emotions _ Impulse management ___ Defusing anger Interpersonal Skills Training Social skills ___ Appropriate sexual behavior Problem-solving _ Accepting "No" Negotiation skills Other _ _ Giving/accepting feedback 16 Assertiveness: _ Aggressive v. assertive _ Other _ Fair fighting Other Intervention Topics: _ Use of journal _ Coordinating treatment plans Encouraging/building hope _ Setting treatment goals/objectives _ Monitoring client __ _ Providing reinforcers ___ Developing academic skills ___ Counseling _ Relationship building Deescalating _ Clarifying family roles _ Values clarification _ Coping with change _ Providing support/understanding _ Child/adolescent development Establishing structure/routine Clarifying problem behaviors Establishing family rules _ Defusing crises Role playing _ Reframing Providing literature _ Managing money _ Pursuing leisure activities _ Managing time Job hunting/interviewing ___ Identify client strengths _ Teach parenting skills Concrete Services - Functional aspects of services: __ Transportation _ Housework/cleaning _ Financial assistance _ Childcare/babysitting _ Clothing _ Legal aid __ _ Housing _ Utility benefits or services __ _ Food Medical/dental services _ Client employment _ Furniture/household goods _ Toys/recreational equipment Brokering services Access to Community Services Referrals / Case Management _ Referral to counseling _ Working with schools _ Referral to drug/alcohol program Referral to social services ___ Using support groups _ Implementing court orders _ Negotiating with utility companies _ Coordinating with diversion/probation _ Recognizing potential suicide _ Coping with domestic violence ___ Risk assessment 17 Branch _fi/A I'ioduce' # _Issue Date RenewalRej Iacement No. I. 32— A 0002360 05/U8/91 RENEWAL I'? PSYCI IOLOGISTS PROFESSIONAL LIABILITY y CLAIMS-MADE INSURANCE POLICY I'URCIIASING GROUP POLICY NUMIiNR: 452-0002000 e E' NOTICE: Till : IS A CLAIMS-MADE POLICY, PLEASE READ THE POLICY CAREFULLY. - i Item DECLAR , PIONS CERTIFICATE NUMI3IIR: 45P- 2032570 ? I. NAMED INSURED: Ai KERMAN AND ASSOCIATES PC ADORES' 1750 25TH AVENUE (Number : Street, Town, UPEELEY CO 80631 :r County, Si •ie & Zip No.) 2. POLICY I NRIOD: From 05/01/97 1.30,444"-ii— et/.1:24t1//,/97 e'--c rot t' lb US/UI/98 p (12:01 A.M. Standard Time At Location Of Oesigitated ('remises) SA/,"aoo 3. COVIERA iN: LIMITS OF LIAIlil_TI'Y PREMIUM I'rolessioi' it Liability $1 ,000,000 $3.000,000 $1,826.00 each Incident Aggregate k. - 4. BUSINES' OF THE INSURED: Psychology 5. THE NA1N ED INSURED IS: ( ) Sole I roptietor (including Independent Contractors) ( ) Partnership (X ) Corporation ( ) OTII R: 6. This policy shall only apply to incidents which happen on or after: a) the policy effective date show' on the Declarations; or b) the effective date of the earliest claims-made policy f:. issued by I le Company to which this policy is a renewal; or e) the date specified in any is endorsenn nt hereto. 05/01/92 7. This pulie, is made and accepted subject to the printed conditions of this policy together with i the provist ms, stipulations and agreements contained in the following form(s) or endorsement(s): '' PLJ-2008 ( 10/94 ) POE-0004 PLE-2147 PLE-2081 P0N-2003 � CIIICAGO INSURANCE COMPANY {C 55 E. MONROE STREET, CHICAGO, ILLINOIS 60603 `i. ,' REPRESI 1TATIVE: Agent or Broker: Kirke-Van Orsdel, Incorporated Office Address: 1776 West Lakes Parkway r Town and State: West Des Moines, IA. 50398 i, "Poll-free Number: 1-800-852-9987 i - ' n Each Associate of Ackerman and Associates carries an - - LI INTERSTATE additional 1,000,000/ 3,000,000 personal liability • } INSURANCE policy in addition to this policy for the corporation. i4:;, GROUT' • mamas® E,. P. PLP-2O12 (06/93) • ! .Icc.) r..' PLP-6003(7/94)(Ed. I ' Fin) Joyce Shohet Ackerman Ed.D. Susan Bromley, Psy. D. Licensed Psychologist Licensed Psychologist Ackerman and Associates, P.C. Ackerman and Associates, P.C. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, Colorado 80631 (970) 353 - 3373 (970) 353 - 3373 Laurence P. Kerrigan, Ph.D. Lori Kochevar, M.S. L.P.C. Licensed Psychologist Licensed Professional Counselor Ackerman and Associates, P.C. Ackerman and Associates, P.C. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, Colorado 80631 (970) 353 - 3373 (970) 353 • 3373 Emily Jaramillo-Bansberg, M.A. Therapist Sherri Malloy, Ph.D. Licensed Clinical Psychologist Ackerman and Associates, P.C. 1750 25th Avenue - Suite 101 Ackerman & Associates, P.C. Greeley, Colorado 80631 1750 25th Avenue - Suite 101 (970) 353 - 3373 Greeley, CO 80631 (970) 353-3373 Steven Patrick, Ph. D. Denise Wunderle, CNS Licensed Psychologist Clinical Nurse Specialist Ackerman and Associates, P.C. Ackerman & Associates, PC. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, CO 80631 (970) 353 - 3373 (970) 353-3373 ECLARAT1ONS ElTRUCK INSURANCE EXCHANGE X❑ FARMERS INSURANCE EXCHANGE E FIRE INSURANCE EXCHANGE PECIAL ❑ uwus ENTINEL MEMBERS of FARMERS INSURANCE GROUP OF COMPANIES ,E�4T E►�R ACKAGE HOME OFFICE:4680 WILSHIRE BLVD.,LOS ANGELES,CALIFORNIA 90010 �` ' UPER Named . DR JOYCE SHOHET ACKERMAN PC Coouop. unt Insured Prematic Acc't No. Mailing . 1750 25TH AVE SUITE 101 Address . 07-04-362 114576-38-07 GREELEY CO 80631 Agent Policy Number Type of he named insured is an individual unless otherwise stated: ❑ Partnership_ ® Corp. Business OFFICE ❑ Joint Venture Organization (Other than Partnership or Joint Venture) . Policy Period from 07/01/97 (not prior to time applied for) to 07/01/98 12:01 a.m.Standard Time. this policy replaces other coverages that end at noon standard time on the same day this policy begins, this policy will N.,t take effect until the other overage ends. This policy will continue for successive policy periods as follows: If we elect to continue this insurance; we will renew this policy if ou pay the required renewal premium for each successive policy period subject to our premiums, rules and forms then in effect. i. Insured location same as mailing address unless otherwise stated: 1750 25TH AVE SUITE 101 Pc /lc,/ LS GREELEY CO 80631 Mortgage Holders ( ,, ,, , t - _ _ _ 7///n . wry/ k /Y/to ,.w-4_ t--- 7////��vo Loan# Loan# -3/v--0/9q i. Premium$ 492.00 ❑ "X"if Mortgage Holder Pays Policy Forms and Endorsements attached at inception: E0079-ED1 E6040-ED2 2521551290 565310-ED2 S0700-ED3 E6036-ED1 E4168-ED1 E4004-ED1 E4216-ED1 E4103-ED2 '. We provide insurance only for those coverages indicated by a specific limit or by an Dil COVERAGES LIMITS OF INSURANCE DEDUCTIBLE A-Building $ 1250 applies unless other SECTION 1 B-Business Personal Property $ 50,000 tion indicated,_o)' an® k1$100❑Sso0 Us C-Loss of Income (Not exceeding 12 consecutive months) ACTUAL LOSS SUSTAINED NONE Properly OPTIONAL COVERAGES and Swimming Pool/Fences and Walkways - $ ,-Dovededuc-$ Loss of Y Building Glass(Blanket) REPLACEMENT COST iible applies $ 100 Income X Outdoor Sign Coverage $ 100 unless other $ Valuable Papers(In addition to$1000 included.) $ .,piton Ind- $ aced ❑ Earthquake Damage See Coverages x A.B,&C 5.1 the applicable ins. limit. SECTION II 0-Business Liability-Including Products and Completed LIMITS OF LIABILITY Operations.(Annual aggregate applies for all occurrences (Annual Aggregate) during the policy period.) $ 1 ,000,000 Liability E-Fire Legal Liability$75,000 included unless other option indicated by an ❑X and 0$100.000❑$150,000 each occurrence(Subject to the annual aggreagate shown for Coy. D) Medicals F-Medical Payments to Others(Subject to the annual aggregate $5,000 each person shown for Coverage 0.) Limit of Liability (Annual Aggregate) 0 Professional Liability(see attached endorsement) $ El-V COVERED DEDUCTIBLE SECTION III Agreement I-Employee Dishonesty $5,000 NONE Agreement II-Broad Form Money and Securities-Inside $1,000 $250 Agreement III-Broad Form Money and Securities-Outside $1,000 $250 Crime Agreement IV-Medical Payments $500 each person NONE Agreement V-Forgery or Alterations $2,500 NONE /-5309 2-92 2ND EDITION Countersigned Alithnri'erl Renree.Rntn11Ve Ackerman and Associates, P. C . 1750 25th Avenue, Suite 101 Greeley, Colorado 80631 (970) 353-3373 fax: (970)353-3374 May 19, 1999 Dave Aldrich Weld County Department of Social Services PO Box A Greeley CO 80632 Dear Dave: This letter responds to conditions and recommendations set forth in Judy Griego's memo of May 14, 1999 regarding the results of the RFP bid process in relation to Ackerman and Associates PC. bids for PY 1999-2000. We accept the recommendations and conditions set forth. Specifically: 1. We will arrange for gap services to be available through the WCDSS Fort Lupton Office. 2. We accept the condition of the $195 per contact hour for mediation . Please note that this is a two therapist per contact hour model so that the actual fee per therapist per hour is as we stated in the proposal. Thus this is a change in how this number is expressed not a change in the fee. 3. The role of Ackerman and Associates, the family group decision making staff and the family group conference are explained in detail in the proposal and are summarized here. These roles are a. to receive the referral , b. to meet with the caseworker, c. to develop a genogram of the family. d. using a sociographic technique to identify participants to be invited to the conference from extended family and other interested parties. e. contact potential participants and explain the process and obtain information. f. contact involved professionals and obtain their input / participation in the conference. g. Contact those excluded from the conference or unable to attend and get their views. h. set a time and place for the conference. i. facilitate the FGDM conference to produce a written safety plan j. prepare the written plan for distribution to family. parents, caseworker and the court. k. Submit charges for payment per the payment mechanisms established for the expedited permanency FGDM contract PY 99-CPS-5 which parallels this service for non expedited cases. 4. We will continue to account for staff time to maintain coverage. In the last year one provider got married and another had a baby. Both circumstances were covered fully. One provider ended her relationship with Ackerman and Associates and two new providers have been retained to expand coverage and to provide full time availability of services delivered in Spanish. The program functions in a goal driven format set by the needs of WCDSS. The proposal is not a list of all services delivered to all families but an outline of the types of responses we deliver in any area of need. It is not the case that all clients need all possible services we can provide. 5. In regard to no services for therapy being for less that 45 minutes duration, we accept this provision. Note that the FGDM services contain a specific exception as regard to face to face work and are set at a flat fee in conjunction to PY 99 - CPS -5 in order to allow all the contact necessary to establish and run the conference. We expect to continue under this established protocol. The only other exception is in mediation where there is a meeting at one month after the agreement is reached. This meeting is one half hour in length with two therapists and is charged at $97.50. This is the same format that has been used since the inception of this model in 1994. Please contact Joyce Ackerman if there are any questions or concerns. We look forward to working with WCDSS in these diverse and important programs for 1999- 2000. Sincerely, Alan Ackerman Ph.D. Treasurer DEPARTMENT OF SOCIAL SERVICES PO BOX A GREELEY, CO 80632 Administration and Public Assistance(970)352-1551 Child Support(970)352-6933 o Protective and Youth Services(970)352-1923 • COLORADO May 14, 1999 Ms. Joyce Ackerman, Ed. D. Ackerman and Associates, P.C. 1750 25 Avenue Suite 101 Greeley CO 80631 Re: RFP 99008 (GAP) Intensive Family Therapy RFP 99008 (Mediation) Intensive Family Therapy RFP 99008 (Family Group Decision Making) Intensive Family Therapy RFP 99010 Option B Dear Ms. Ackerman: The purpose of this letter is to outline the results of the RFP Bid process for PY1999-2000 and to request written information or confirmation from you by May 20, 1999. A. Results of the RFP Bid Process for PY1999-2000 On April 7, 1999, the Families, Youth and Children (FYC) Commission approved the RFP(s) listed above for inclusion on our vendor list. The FYC Commission attached the following recommendations and/or conditions regarding your RFP bid(s). 1. RFP 99008, Intensive Family Therapy (GAP): Recommendation: Ackerman and Associates provide services to South County. This may be arranged through the Weld County Department of Social Services Fort Lupton Office. Condition: Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared by explanation and approved by the program area supervisor. 2. RFP 99008, Intensive Family Therapy (Mediation): Condition: (a) The hourly rate on the Notice of Financial Assistance Award shall read $195 per hour. (b) Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared Page 2 Ackerman and Associates, P.C., May 14, 1999 RFP 99008, IFT (GAP); RFP 99008, 1FT (Mediation), RFP 99008 (FGDM), RFP 99010, Opt. B by explanation and approved by the program area supervisor. 3. RFP 99008 Intensive Family Therapy(Family Group Decision Making): Recommendation: Define the role of Ackerman and Associates, P.C., Family Group Decision Making staff, and the role of the Family Group Decision Making conference. Condition: Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared by explanation and approved by the program area supervisor. 4. RFP, Option B: Recommendations: (a) Account for staff on leave and continue to provide service to the client; (b) The program needs to be goal oriented. The program should address the specific needs identified by the caseworker rather than addressing all problems of the client. B. Required Response by RFP Bidders Concerning FYC Commission Recommendations and Conditions. The Weld County Department of Social Services is requesting your written response to the FYC Commission's recommendations and conditions. Please respond in writing to David Aldridge, Weld County Department of Social Services, P.O. Box A, Greeley, CO, 80632, by May 20, 1999, close of business, as follows: 1. FYC Commission Recommendations: You are requested to review the FYC Commission recommendations and to: a. accept the recommendation(s) as written by the FYC Commission; or b. request alternatives to the FYC Commission's recommendation(s); or c. not accept the recommendation(s) of the FYC Commission. Please provide in writing how you will incorporate the recommendation(s) into your bid. If you do not accept the recommendation, please provide written reasons why. All approved recommendations under the NOFAA will be monitored and evaluated by the FYC Commission. Page 3 Ackerman and Associates, P.C., May 14, 1999 RFP 99008, IFT (GAP); RFP 99008,IFT (Mediation), RFP 99008 (FGDM), RFP 99010, Opt. B 2. FYC Commission Conditions: All conditions will be incorporated as part of your RFP Bid and Notification of Financial Assistance Award (NOFAA). If you do not accept the condition(s), you will not be authorized as a vendor unless your mitigating circumstances are accepted by the FYC Commission and the Weld County Department of Social Services. If you do not accept the condition, you must provide in writing reasons why. A meeting will be arranged to discuss your response. Your response to the above conditions will be incorporated in the RFP Bid and Notification of Financial Assistance Award. If you wish to arrange a meeting to discuss the above conditions and/or recommendations, please do so through Elaine Furister, 352.1551, extension 6295, and one will be arranged prior to May 20, 1999. Sincerely, a J y A. ego, Di ctor cc: Mike Hoover, Chair, FYC Commission David Aldridge, Social Service Manager II JG:ef Weld County Department of Social Services Notification of Financial Assistance Award for Families,Youth and Children Commission (Core) Funds Type of Action Contract Award No. X Initial Award FY99-PAC-4000 Revision (RFP-FYC-99008) Contract Award Period Name and Address of Contractor Beginning 06/01/1999 and Ackerman and Associates P.C. Ending 05/31/2000 Intensive Family Therapy - Mediation 1750 25th Avenue, Suite 101 Greeley, CO 80631 Computation of Awards Description Unit of Service The issuance of the Notification of Financial Assistance The mediation consists of two-three families per Award is based upon your Request for Proposal (RFP). month (36 per year), three two-hour sessions with The RFP specifies the scope of services and conditions two mediators at each session. The first session of award. Except where it is in conflict with this consists of establishing the setting for mediation NOFAA in which case the NOFAA governs, the RFP and the second session consists in large part of upon which this award is based is an integral part of the mediation of short term solution focused goals action. between the family members, and the final mediation session in establishing a written Special conditions contractual agreement between the family members as to what they will do. 1) Reimbursement for the Unit of Services will be based Cost Per Unit of Service on an hourly rate per child or per family. Hourly Rate Per $ 195.00 2) The hourly rate will be paid for only direct face to face Unit of Service Based on Approved Plan contact with the child and/or family as evidenced by client-signed verification form, and as specified in the Enclosures: unit of cost computation. Signed RFP:Exhibit A 3) Unit of service costs cannot exceed the hourly and ✓Supplemental Narrative to RFP: Exhibit B yearly cost per child and/or family. Recommendation(s) 4) Rates will only be remitted on cases open with, and referrals made by the Weld County Department of Conditions of Approval Social Services. 5) Requests for payment must be an original and submitted to the Weld County Department of Social Services by the end of the 25th calendar day following the end of the month of service. The provider must submit requests for payment on forms approved by Weld County Department of Social Services. A vals: Program Official: By By — Dale K. Hall, Chair Judy . Grie , Direc r Board of Weld County Commissioners Wel Cop ty Depa rtment of Social Services Date: f%G/i� 3/99 Date: _Ora y INVITATION TO BID DATE: February 26, 1999 BID NO: RFP-FYC-99008 °�/LI 2 2',J-S RETURN BID TO: Pat Persichino, Director of General Services 915 10th Street, P.O. Box 758, Greeley, CO 80632 SUMMARY Request for Proposal (RFP-FYC-99008) for: Family Preservation Program--IntensiveYamily Therapy Program Family Issues Cash Fund or Family Preservation Program Funds Deadline: March 23, 1999, Tuesday, 10:00 a.m. The Placement Alternatives Commission, an advisory commission to the Weld County Department of Social Services, announces that competing applications will be accepted for approved vendors pursuant to the Board of Weld County Commissioners authority under the Statewide Family Preservation Program(C.R.S. 26-5.5- 101) and Emergency Assistance for Families with Children at Imminent Risk of Out-of-Home Placement (C.R.S. 26-5.3-101). The Placement Alternatives Commission wishes to approve services targeted to run from June 1, 1999, through May 31, 2000, at specific rates for different types of service, the County will authorize approved vendors and rates for services only. The Intensive Family Therapy Program must provide for therapeutic intervention through one or more qualified family therapists, typically with all family members, to improve family communication, function, and relationships. This program announcement consists of five parts, as follows: PART A...Administrative Information PART D...Bidder Response Format PART B...Background, Overview and Goals PART E...Bid Evaluation Process PART C...Statement of Work Delivery Date Mp,,ae- 2� Marc/ (r f7 (After rece f of order) B MUST BE SIGNED IN INK oyc-e SkokeT ado rma„ Ed t TYPED OR PRINTED SIGNATURE Q � fin[ ,N VENDOR IttvK-e�mn av—.( Asou (Name) Hand 'tt4n Signature By Authorized �1 r� Officer or Agent of Vender ADDRESS I �v � #(6/ TITLE , re 31 GQ"st" -e-e_ Co roCD' / DATE f� l�(Lfc �?J PHONE # (q 70 3X5 9w-33 3— 33 �3 The above bid is subject to Terms and Conditions as attached hereto and incorporated. n_.__ I _c,c RFP-FYC-99008 Attached A INTENSIVE FAMILY I IIERAPY PROGRAM BID PROPOSAL FAMILY PRESERVATION PROGRAM 1999/2000 BID PROPOSAL APPLICATION PROGRAM FUNDS YEAR 1999-2000 BID tIRFP-FYC-99008 NAME OF AGENCY: cm`' ark Ass SS o-c-ces-ro_c_ ADDRESS: 19 S0 a9-5--c-7‘ O / 6-f PHONE:j 170 i 3x33393 CONTACT PERSON: 1- J 1421" r — Ece TITLE: ER S . DESCRIPTION OF FAMILY PRESERVATION PROGRAM CATEGORY: The Intensive Family Therapy Program must provide for therapeutic intervention through one or more qualified family therapists typically with all family members.to improve family communication.functioning-and relationships 12-Month approximate Project Dates: _ 12-month contract with actual time lines of: Start June 1. 1999 Start End May 31. 1999 End TITLE OF PROJECT: FCc-n-' / V l ia-r C m< SQ T✓t O2_ S 19.9-q- a° %tt 1NA,L1C=V2'\ -- i9k C a-o ma-k.Q /9 F9 Name and Signature of Person Preparing Document Date kName d Sii nature Chief Administrative Officer Applicant Agency Date MANDATORY PROPOSAL REQUIREMENTS For both new bids and renewal bids,please initial to indicate that the following required sections are included in this Proposal for Bid. For renewal bids,please indicate which of the required sections have not changed from Program Fund Year 1998-1999 to Program Fund Year 1999-2000. Indicate No Change from FY 1998-1999 V Project Description 71-1, t -r. Target/Eligibility Populations Types of services Provided Measurable Outcomes Service Objectives ✓ Workload Standards _L Staff Qualifications Unit of Service Rate Computation Program Capacity per Month Certificate of Insurance (1-1 RFP-FYC-99008 Attached A ------------------------------------- Date of Meeting(s)with Social Services Division Supervisor: Comments by SSD Superviso : aki a4,51„ 3 Name and Signature of SSD Supervisor Date RFP-FYC-99008 Attached A Program Category Intensive Family Therapy Program Bid Category _ Project Title RckA,n,%s F/1 111 e.1-crr,a,:‘ Ptura,., Vendor _ Ackern,.,_ w A /9ssou. e.c . PROJECT DESCRIPTION Please provide a one page brief description of the project. II. TARGET/ELIGIBILITY POPULATIONS Please provide a one page brief description of the proposed target/eligibility populations. At a minimum your description must address: A. Total number of clients to be served. B. Total individual clients and the children's ages. C. Total family units. D. Sub-total of individuals who will receive bicultural/bilingual services. E. Sub-total of individuals who will receive services in South Weld County. F. Sub-total of individuals who will have access to 24 hour services. G. The monthly maximum program capacity. H. The monthly average capacity. I. Average stay in the program(weeks). J. Average hours per week in the program. III. TYPE OF SERVICES TO BE PROVIDED Please provide a two page description of the types of services to be provided. Please address if your project will provide the service minimums as follows: A. Comprehensive, diagnostic and treatment planning with the family and other service providers. B. Therapeutic intervention with flexibility to bring in other services, if needed. C. Co-facilitated therapeutic services provided by one or more qualified family therapists. D. Therapy that is designed to resolve conflicts and disagreement within the family, contributing to child maltreatment, running away, and to the behavior constituting status offenses. Also, provide your quantitative measures as they directly relate to each service. At a minimum, include a number to be served in each service component. Describe your internal process to assure that PAC resources will not supplant existing and available services in the community; e.g. mental health capitation services, ADAD and professional services otherwise funded. IV. MEASURABLE OUTCOMES Please provide a two page description of your expected measurable outcomes of the project. Please address the measurable outcomes for each area as described below. A. Children receiving services do not go into placement. Pane 31 of 1 S RFP-FYC-99008 Attached A B. Families remain intact. C. Reunification of children with families. D. Improvements in parental competency, parent/child conflict management as determined or measured by pre and post placement functional tests. E. More cost efficient services through the Intensive Family Therapy Program than the placement of the child. F. Therapeutic outcomes include fundamental changes in the family functioning and dynamics. Describe your quantitative measures: Also, describe the methods you will use to measure, evaluate, and monitor each quantitative measure. V. SERVICE OBJECTIVES Please provide a one page description of your expected service objectives and quantitative measures. Please address, at a minimum, the following ways the project will: A. Improve Family Conflict Management - Mediation and counseling designed to resolve conflicts and disagreement within the family contributing to child maltreatment, running away and other offenses. B. Improve Parental Competency- capacity of parents to maintain sound relationships with their children and provide care, nutrition, hygiene, discipline, protection, instructions, and supervision. C. Improve Ability to Access Resources - services shall assist parents to work with other sources in the community and ahead the local, state, and federal governments. Describe the methods you will use to measure, evaluate, and monitor each service objective. VI. WORKLOAD STANDARDS Please provide a one page description of the project's work load standards and quantitative measures. Please address, at a minimum, the following areas: A. Number of hours per day, week or month. B. Number of individuals providing the services. C. Maximum caseload per worker. (Generally 12 families per worker. Eight to 10 families per worker if the worker provides case management services to the families on the caseload.) D. Modality of treatment E. Total number of hours per day/week/month (Minimum average of two hours of service per family per week. F. Total number of individuals providing these services. G. The maximum caseload per supervisor. (Minimum of 6 workers per supervisor ) H. Insurance. Page 32 of 35 RFP-FYC-99008 Attached A VII. STAFF QUALIFICATIONS Please provide a one page description of staff qualifications and address, at a minimum, the following: A. Will your staff who are providing direct services have the minimum qualifications in education and experience. Describe. B. Total number of staff available for the project. C. Will staff have expertise in family therapy as demonstrated by specialized training, workshops and experience. D. Will staff have a minimum of eight hours per year of continuing education; i.e. courses, workshops, and/or review of literature to be documented by county. E. Will staff have a minimum of one hour per week of clinical supervision provided by someone with advanced skills in Intensive Family Therapy. F. Will the clinical supervisor(s)be involved in regular training to keep current in state-of-the-art counseling modalities and findings. Pane 33 of 35 RFP-FYC-99008 Attached A VIII. COMPUTATION OF DIRECT SERVICE RATE This form is to be used to provide detailed explanation of the hourly rate your organization will charge the Core Services Program for the services offered in this Request for Proposal. This rate may only be used to bill the Weld County Department of Social Services for direct, face-to-face services provided to clients referred for these services by the Department. Requests for payment based on units of service such as telephone calls, no shows, travel time, mileage reimbursement, preparation, documentation, and other costs not involving direct face-to-face services will not be honored. Likewise, billings must be for hours of direct service to the client, regardless of the number of staff involved in providing those services. Therefore, it is imperative that this rate be sufficient to cover all costs associated with this client, regardless of the number of staff involved in providing these services. (Explanations for these Lines are Provided on the Following Page) Total Hours of Direct Service per Client 13 Hours [A] Total Clients to be Served 3(e> Clients [B] Total Hours of Direct Service for Year ! Coe Hours [C] (Line (A] Multiplied by Line [B] Cost per Hour of Direct Services $ • Per� Hour [D] o Total Direct Service Costs $ j1 O� / 3 S 0 [E] (Line [C] Multiplied by Line [D] ) / y/1t Administration Costs Allocable to Program $ 148 X t5 .ra �.3y [F] 19 P Overhead Costs Allocable to Program $ YGPX ID. oo ="" 7 GOD [G] Total Cost, Direct and Allocated, of Program$ N / L G. IV _ [H] Line [E] Plus Line [F] Plus Line [G] ) / Anticipated Profits Contributed by this Program $ 3.10 • 468 -1G 38 [I] Total Costs and Profits to be Covered (J by this Program(Line [H] Plus Line [I] ) $ Vs t / v [J] (,(/I p Total Hours of Direct Service for Year G p [K] (Must Equal Line [C] ) Rate per Hour of Direct, Face-to-Face Service to be Charged to Weld County Department of 9 '� S Social Services Day Treatment Programs Only: Direct Service House Per Client Per Month [M] Monthly Direct Service Rate $ [N) Paee 34 of 35 Family Mediation Project Description 1999-2000 Overview: Ackerman and Associates P.C. proposes to continue its program of intensive mediation begun in 1994. We will continue to use the short term mediation model we created with some minor improvements over our last submission. The mediation model involves meetings with a family unit whose internal conflicts have caused them to be imminently at risk. They are either imminently facing out of home placement or the family has a member in foster placement and the purpose of the mediation is to reunify that family. Modifications developed over the last year have involved on a few occasions extending the mediation model to eight hours instead of six. This was done only when it seems clinically appropriate to achieve a lasting agreement. This has happened approximately in ten percent of the cases. Caseworkers are encouraged to explore with us if in any situation they face that meets PAC Criteria whether mediation could assist them on a case by case basis. With more than five years of use of this model with WCDSS, we have continued to be impressed by the responsiveness that families in crisis have had to the opportunity to mediate their difficulties and in the stability of the results of many of these mediations. Purpose: The purpose of the mediation is to reach agreement among the family members on the behavioral changes that are needed within the family. Such changes have a very clear purpose. That purpose is to either prevent outplacement or to return the child from outplacement. Our experience in the past four years has demonstrated a very high success rate with families who have been referred by the caseworkers for these services. A very high success rate at continuing to avoid outplacement that persists at least six months after the end of the mediation has also been demonstrated. Fewer families have been referred for reunification than for avoiding placement. Reunification has also been very successful. An additional goal for this year is to increase use of these services for smoothing and speeding the process of reunification. Overall, the purpose of this request is to continue this program for the next twelve month period under a renewal bid as permitted by the application rules Design: The mediation consists of three, two hour sessions with two mediators at each session. Rarely we extend to eight hours for the mediation if the progress has been difficult. Typically, the first session consists of establishing the setting for the mediation. At the first session the family members each present their own viewpoint concerning the conflicts that have brought them into mediation. What does each member need changed so that the family either avoids placement or achieves reunification? The second session consists in large part of mediation of short term solution focused goals between the family members. It is this second phase that is sometimes extended when families have difficulty defining agreement areas they can work on. The final mediation session has involved establishing a written contractual agreement between the family members as to what they will do to either avoid placement or achieve reunification. One month after the contract is developed the family has a short follow up session to ascertain their status and to refer them to 1 additional resources as needed. Other Considerations: We have had the capacity to serve two or three families per month in this program. The majority of our referrals have been for adolescents rather than for young children. We are able to operate at a higher capacity that this limit if the demand for these services is present. However, it may take a period of a week or two to schedule above the two family per month target. Within the two family per month range we expect to continue being able to respond to requests from the caseworker by the next business day and to contact the family to set up schedules within a few days of accepting the case. While maintaining the level of adolescent referral, we would like to continue to make an enhanced effort to bring the success of the program to the attention to the caseworkers who serve younger children. A few of the younger child cases are not appropriate for prevention of immediate outplacement through mediation due to the need to physically or sexually protect the children. Those children may benefit from expedited permanency planning usingFfamily Group Decision Making services we have proposed separately. However, the short term intensive mediation model described here is also particularly useful with families of younger children in the area of reunifying families. By the family members explicitly clarifying their own specific behaviors needed for reunification to occur, mediation would be expected to shorten the time between placement and reunification. In the case of impending divorce the family is not reunifying, but mediation can creating ongoing relationships that preserve the psychological concept of family. For example we have used the mediation process to work out the details of open adoptions that preserve the psychological concept of the extended family. In addition, we document the outcome of the mediation on two separate time points. One is immediately at the contract signing. The second is at one month after the contract was completed. By ascertaining success at these discrete times, the project is very easily evaluated. We can also report a very high level of client satisfaction with the mediation services they have received under this program. Target/Eligibility Populations A. Total number of clients to be served in this twelve month program has been calculated as follows. Three families per month times twelve months equals thirty six families per year. If we assume a family size of five, two adults and three children, then the total client pool to be served is 180 individuals. That number includes at least 36 individuals who face either imminent outplacement or need reunification. Over the past years, we did about two thirds of our work related to prevention of outplacement. B. Distribution of clients. Total number of clients we will serve is approximately 180 as calculated above. Our experience suggests we would expect approximately 2 72 of these would be adult members of the family and approximately 108 would be minors. The age distribution of the children would tend toward the older children based on our history with Weld County Social Services. We estimate that about 50 would be older than ten with an average age of about 14 and about twenty would be under ten. The older group would most likely be teenagers in conflict with their family most often concerning issues related to their maturation into adults. The younger group will consist of children of no particularly predictable age whose parents are in conflict usually in relation to instability in the marriage. We prefer to not attempt mediation in a case of ongoing spouse abuse or sexual abuse. This is because one of the requirements for mediation to succeed is the ability of the parties to speak without inherent threat of retribution. However, individual cases should be discussed with us by the caseworker. We have learned that our initial guarded impression of a case's potential for success based on the written record has often proved to be pessimistic. IT appears that where intensive family mediation is concerned, an analysis of the written record alone occasionally undervalues surprising problem solving strengths of even very dysfunctional families. C. Families Served. We would anticipate serving 24 -36 family units. Occasionally, we find that the family mediation may involve extended family members who might be considered a separate family unit. For simplicity, we count the referred family as the family unit. We can increase the number of families served if the need is present. D. Sub total who will receive biculturalbilinpual services. We have a Hispanic member of the staff , Emily Jaramillo- Bansberg who is a psychotherapist fluent in Spanish. One of the mediator's (JSA) doctoral work was on Hispanic patient's mental health treatment patterns compared to Anglo patients in Weld County. We anticipate we can serve up to one hundred percent of the total referred in a bicultural manner and, with the proviso stated below, up to 25% or more in a bilingual setting. We can provide bicultural/bilingual services for any family who needs them so long as there is sufficient English proficiency to conduct the mediation primarily in English with occasional Spanish translation. We can provide services completely in Spanish for other types of counseling. However, mediation requires a very high level of fluency on the part of both mediators for the complete mediation to be conducted in Spanish. Those families who are strictly monolingual in Spanish may be served by other modalities within Ackerman and Associates, such as short term solution focused therapy. To date this has not been a barrier to mediations we have been referred. E. We can provide services in South County if Social Services can provide a site to do such work. If that were available, we would schedule several mediations on the same day. Therefore, we would have to have at least two referrals for mediation in South County each time we traveled there. Alternatively, we are able to provide services on every Saturday in our Greeley location for any family. This may assist South County families in scheduling without interference with work schedules. 3 Perhaps the Department has a small allocation of transportation funds for families that need them that may apply to this circumstance of needing to come to Greeley for mediation. To date this mechanism has not been utilized and we would be willing to examine other possible means of delivering mediations to South County populations. The families from South County have come to Greeley for these mediations. F. Accessibility. On weekdays all providers of Ackerman and Associates are accessible through a 24 hour answering service and pager system. On weekends, this 24 hour access reaches the provider on call all of whom are Ackerman and Associates providers and all Associates on call are licensed Mental Health providers. G. Maximum per month. The program maximum is two families per month. This capacity can be increased by one family per month if the demand is present. H. The monthly average capacity is two families per month. I. The average stay in the program is six hours over a three week period (one two hour session per week). This is followed by a follow up at one month. The case is closed at the one month follow up. Even though a few cases go to eight hours we do not expect the average to change as we have had a few cases that complete the mediation in less than six hours. Types of Services Provided We will continue to provide mediation services for referred families using meetings with the family for two hour periods over a three week period. At the first meeting, each family member states their viewpoint about the conflict and what they feel needs to change to avoid placement outside the home or to achieve reunification. The second and third sessions are when we clarify the various positions taken and negotiate agreement. These agreements have usually resulted in maintaining the child in the home environment. Occasionally, the family agrees to avoid involuntary outplacement by soliciting the voluntary assistance of other family members for a place for the child to live temporarily. Every time we have reached agreement we have either prevented outplacement to foster care or achieved reunification. Historically ,the only failures that have resulted in this process occur when one party midway into the mediation refuses to participate further. This has happened twice in about one time in ten mediations. Over the past year, the program's success rate is again approximately 85- 90% as measured by the achievement of an effective written agreement to avoid placement or return the child to the home. Nearly all participants who reach agreement have a very high level of satisfaction with the mediation process. 4 In terms of the criteria for the PAC process: A. Comprehensiveness: Mediation does not attempt to provide a comprehensive assessment or diagnosis of the family in a traditional psychotherapeutic model. It does allow the family assisted by the mediators to develop a contractual agreement for what the family must do to either avoid outplacement or achieve reunification. This results in an outcome, that is a treatment plan the family has a high level of commitment to. Mediation brings "ownership" of the treatment plan because of the process through which it was developed. In our experience, 85-90% of the families so far treated have developed a treatment plan in the form of a contract. B. Access to other services: The therapeutic interventions that the family specifies in their contract go back to the caseworker. We have the flexibility to include in the agreement the family reaches, the services the family feels it needs, to implement their contractual goals.This is often done in final mediated agreements. The caseworker can then match up these services with the goals stated. Over the course of the past four years nearly all the families who reached the contracting stage of the process avoided out placement or achieved reunification, most on a permanent basis as far as we know. C. Co-Facillitation: All mediations are co-facillitated by two therapist/mediators. All providers are mental health providers in their own categories of Psychology, Professional Counselor or therapist. Currently five psychologists, a professional counselor, a therapist and a psychiiatric nurse make up the teams. All the providers have extensive experience in family therapy. One hundred percent of the 24 - 36 families projected for 98-99 will be treated within a co-facillitated model as has always been the pattern of practice in this program. D. Conflict Resolution: The mediations are designed specifically to resolve conflict within a family unit. Running away, threats of running away and other acting out behaviors of teenagers are particularly amenable to mediation. Where child maltreatment is due to neglect rather than active abuse, neglectful behavior has also been treatable within the mediation model. Spouse Abuse and sexual abuse of a child are usually not treatable within the framework of the mediation model. However, we have succeeded in mediations where the adults were separated by a restraining order and the mediation took place in the presence of an officer of the jail. We expect that one hundred percent of the clients accepted by the program will fit within this form of treatment We intend to provide the types of services described above to 24-36 families in the 99-00 grant year. 5 Measurable outcomes Measurable outcomes are of two varieties. One type is termed formative outcomes and the other type is called summative outcomes. Formative outcomes measure how the program is proceeding while the treatment takes place. Summative outcomes are the results of the treatment. In terms of formative measures we have the following... 1. Did the family follow through with the referral from their caseworker? 2. Did the family attend the three mediation sessions. 3. Did the family produce a final contract agreement for preventing placement or achieving reunification? 4. Did the family attend a one month follow up session? In our experience we have had an excellent follow through for contacting us (above 90% over the life of the program). This data is based on a comparison of referral documents received compared to the record of appointments of the family. Nearly all who we schedule attended a first session. 95% attended a second session. 85-90% attended the third session and completed contracts. Of those completing contracts, all complete the one month follow up. The data on attendance and production of contracts and follow up are from the family's records. Summative outcomes At one month after completion of the contract we determine the following information. Is the child still in the home? How well has the contract been adhered to? This measures if family behavior is different compared to their behavior before mediation. The other long term or summative outcomes listed below. A. The child receiving services does not go into placement. We estimate that four of five index children referred to the program stay out of placement. The majority of those placed are from families that do not complete the mediation process. For those who complete the process we estimate that 95% avoid placement at one month an that the majority avoid placement on a permanent basis. It would be useful to evaluate this with all the families that have participated in this process since its inception in 1994. If funds we available for such an evaluation we would undertake it and report the results to WCDSS. We expect similar results in our proposed project for 1998-99 for families who negotiate a mediated contract. B. Families remain intact. The concept of remaining intact has at least two components. One is does the family remain psychologically intact. Specifically even if the child is not living at the parents physical residence, the family unit (including the index child) maintains the psychological goal of staying a family unit. Since 1994 in at least one case of reunification and a number of cases of avoiding placement, we found that the families' solution was the index child living with a relative or friend rather 6 than using Social Services placement mechanisms. Aside from cases described above, nearly all of those who completed mediated agreements meet the criteria of the family remaining physically intact. Physically intact means the child remained or returned to the parent's residence based upon the one month follow up. We expect at least an 80% success rate on these criteria of families remaining physically intact for families who complete the program in 1998-99. Our success rate on these criteria over the past four years has been better than 90% remained physically intact at the one moth visit. C. Reunification of children with their families. While fewer referrals have been made to our program for reunification, those referrals have achieved reunification in all cases based on the one month follow up. In the next year we would collect this data in the same manner and expect the rate of success to be 80% or better. D. Improvement in parental competency and parent child conflict management are expected to occur in all families who complete treatment. The persistence of these changes can be measured at one month and anecdotal evidence is that the majority persist much longer than this. We examine the satisfaction level of the parents with the mediation process and determine the parent's relationship with the index child at those times. We will measure these criteria by parental self report and by their reported satisfaction with the mediation process at one month after the contract is completed. E. Cost effectiveness. Our mediation program appears quite successful in preventing outplacement or to assist reunification and these effects last for at least six months. The cost of one family's treatment (approximately $1,200) could be compared to the cost for at least six months of foster care at $3000 per month or $15,000. We would call this the maximum cost effectiveness ratio. In that situation, approximately 12 placement dollars would be spent compared to every one spent on mediation. A minimum cost effectiveness might be calculated as follows. The mediation process takes at least three weeks and costs approximately $1,200 at that point. Three weeks of foster care costs approximately $1,900. a ratio of about 1.6 foster care dollars to each mediation dollar for even a minimal delay in entering foster care. Let us consider a third possibility. We will assume a figure between the minimum and maximum values used above. Such an assumption might be that the child would have been in placement an average of two months if mediation did not occur. Using that scenario, the cost of placement would be about $5000 while the cost of mediation would be about $1,200, a saving using mediation of $3800 dollars. and a cost ratio of about 4.2 foster care dollars for each mediation dollar spent. These calculations suggest the cost effectiveness of this program is very substantial. Of course the longer the child is not in foster placement ( hopefully and presumably permanently) the more valuable the mediation dollars are in generating savings. We can demonstrate this high rate of cost effectiveness because we provide a carefully structured time limited 7 intensive service and have a very high success rate with this program.. F Does this program produce fundamental change in family dynamics? Let's define fundamental changes as those changes that persist to the one month follow up. We measure based on self reported behaviors and compare to those behaviors the family agreed to in the contract. Using this method we can measure if fundamental change has occurred. Using the one month criteria, we set the goal that 75% of the families will have the changes persist to one month. In fact a larger number than this have reported persistent change at one month. The nature of the change appears to be in the problem solving styles and skills the families take out of the mediation experience. The modeling of a successful method of negotiation and problem solving seems to lower the level of conflict within the home. No one is suggesting that the mediation solves the families problems. Rather, a method of conflict minimization and reduced conflict has been apparently acquired by some of the families who go through the mediation experience. Service objectives We have the following service objectives: A. Improvement of family conflict management. The mediation program is specifically designed to resolve conflicts that either precipitated the likely imminent placement of the child or which prevent the reunification of the child with the family. So long as the conflict does not center specifically on sexual abuse of the child or ongoing serious physical abuse of a child or spouse, mediation can assist the family in finding behavioral solutions to the existing conflict. Further, mediation provides a demonstration to the family that even serious long standing difficulties can be worked out or at least not precipitated. Mediation should encourage the family members to work toward a structure in which more open communication can be encouraged. B. Improved parental competency in this treatment model seems to center on the parents developing more age appropriate strategies. In dealing with conflicts with their child especially with teenagers, the areas of discipline, protection, instruction and supervision seem most responsive to improvement. With younger children the mediation gives the parents the opportunity in a relatively formal setting to clarify the roles each parent expects of the other. In their relationship relative to expectations concerning child rearing practices and in age appropriate expectations they can have for the child, mediation seems able to improve parental performance. C. The ability of the family to access resources is enhanced by the mediation process. When the need for a specific service becomes apparent to the family during the mediation, that need is written down as an item for the family contract. The strength of the mediation process is the identification by the family of the resources they need to gain access to. The contract is sent to Social Services that assists in follow up. We have a separate program called the GAP program to promote implementation of the 8 goals families make. The methods used to ascertain if the service objectives are met include the reported satisfaction level of the families with the mediation process at one month. At one month we compare how the family reports it is doing to the objectives they set for themselves in their contracts as well as to the criteria stated in the measurable objectives section of this document. Workload Standards A. The program has a capacity of two families per month. This is approximately thirteen hours of face to face meetings per month. At each meeting two mediators are present. This represents 26 hours of therapist time per month or 312 hours of therapist time per year. At$97.50 per hour (the same as last year) the cost is$30,420. If we saw 36 families in mediation the maximum cost would be $45,630. As a historical comparison, in 1994-96 rate our rate was 89.27 per hour and maximum cost was projected at 27,852. Overall we have had an increase in costs of about nine percent over five years or an increase in costs of about 1.85% per year over the length of the projects including the proposed year of 98-99. We propose a zero percent increase for 1999-2000. B and C. There are seven licensed providers five psychologists, one professional counselors and one psychiatric nurse, and a psychotherapist who will provide these services. Joyce Ackerman who supervises this contract is certified as a mediator. We reserve the right to add other qualified personnel at future times and notify our supervisor at WCDSS of these additions to this contract and other PAC contracts. D. The modality of treatment is an intensive mediation model for conflict resolution. E. Hours /month The total number of therapist/mediator treatment hours is 26 -39 per month or 312- 468 per year. F. Staff There are eight individual providers supported by two office staff workers in the practice G. Supervisor This contract would be supervised by Joyce Shohet Ackerman Ed.D. who would monitor the project for compliance. Staff Qualifications A. and B. Staff Qualifications Eight staff are available for the project. They exceed the minimum qualifications specified as documented below The staff are: Joyce Shohet Ackerman, Ed.D., Licensed Psychologist and mediator; ,Lori Kochevar. M.S. Licensed Professional Counselor Laurence P Kerrigan Ph.D., Licensed Psychologist; 9 Emily Jaramillo-Bansberg, psychotherapist, Steven Patrick Ph.D., Licensed Psychologist, Denise Wunderle M.S. R.N., Licensed Psychiatric Nurse Specialist and Susan Bromley, Psy. D, M.S.W., Licensed Psychologist./ Licensed Social Worker and Sherri malloy Gonzales, Ph.D. Licensed Psychologist. C. Training The staff has extensive training in family therapy and mediation as documented by their extensive work experience. Collectively, the eight providers have practiced in their field for a total of more than 60 years with a range of 2 - more than 30 years and an average length of practice of about 12 years. Resumes are available if desired. D. Continuing education As a part of their work, all providers in this private practice group maintain continuing education programs more than the minimum eight hours required. They participate in workshops and other activities. These continuing education requirements arise from other contractual arrangements with managed care companies and from within their own professional societies. E. Supervision All licensed providers are independent and not required to have clinical supervision. Emily Jaramillo Bansberg is in process for licensure as a professional counselor and is supervised by Sherri Malloy Gonzales, Ph.D in that process. All the staff have advanced skills in intensive family therapy. The contract supervisor (JSA) will monitor the specifications made in this proposal. F. Supervisor continuing education. The supervisor of the project is involved in ongoing training to keep current with her profession through advanced workshops and seminars and as a member of the Colorado Council of Mediators and the American Psychological Association. Unit of service rate computation We have calculated the unit of service rate based on the instructions. We used 1998 data for our agency which had eight direct service providers and two secretaries. Based on last year's rate of $97.50, we have chosen to offer same rate of $97.50 per hour of face to face therapist time per therapist. This represents a zero percent increase over the rate established for the last period. This rate provides less than five percent profit for the corporation. Budget Justification Each mediation uses twelve hours of therapist time and the one month follow up uses one hour. We use the figure of twenty-four evaluations per year to generate the total face to face hours of the project which equal 312 hours. 312 hours times $97.50 equals $30,420 as the maximum budget for the project. If three families per month were seen this would be 468 hours and a total of $45, 630. These rates are reasonable and customary for providers of the level and training assembled in this 10 proposal. PAC money is tracked through a computer data base system called MediMac which we have used for the past 48 months. The system allows us to track payments by client and by source of payment and any payment through the PAC will be tracked in this manner. No special issues are present related to project audit to our knowledge and a random independent comprehensive audit of this program has been conducted in a previous year for which no discrepancies were found. Ackerman and Associates P.C. is a type S professional corporation and not a 501 .c.3. 11 Branch WA Pi mincer _Issue Date Renewal/Replacement No. i —32 A 0002360 05/08/91 RENEWAL l'? PSYCHOLOGISTS PROFESSIONAL. LIABILITY CLAIMS-MADE INSURANCE POLICY PURCI IASING GROUP POLICY NUS-IIH:R: 452-0002000 t NOTICE: TI II : IS A CLAIMS-MADE POLICY, PLEASE READ THE POLICY CAREFULLY. I Item I IECLAIt .TIOINS CERTIFICATE NUMBER: 45P- 2032570 1. NAMED 19SUREU: AC.KERHAN AND ASSOCIATES PC ADDRES" 1750 25TH AVENUE (:- (Number / Street, Town, GREELEY CO 80631 Comity, Si Ee & Lip No.) �' 2. POLICY I IJUOD: From 05/01/97 To 05/01/98 Gw ,�. t 1 //9y �� f. (12:01 A.M. Standard Time At Location Of Designated I'remisesr ski/"A"a E 3. COVERA t1:: LIMITS OF LIABILITY PREMIUM Profession II Liability $1 ,000,000 $3,000,000 $1,826.00 each Incident Aggregate t1•- 4. BUSINES' OF THE INSURED: Psychology 5. THE NAN LSD INSURED IS: ( ) Sole I noprietor (including Independent Contractors) ( ) Partnership X ( ) O111 :R: ( ) Corporation !, 6. This polio shall only apply to incidents which happen on or after: a) the policy effective • date show, on the Declarations; or b) the effective date of the earliest claims-made policy issued by , ne Company to which this policy is a renewal; or c) the date specified in any endorsenu nt hereto. 05/01/92 7. This polin is made and accepted subject to the printed conditions of this policy together with i the provis iris, stipulations and agreements contained in the following form(s) or endorsement(s): h PLJ-2008 110/94 ) POE-8004 P0N-2003 PLE 2147 PLE-2081 CI IICAGO INSURANCE COMPANY 55 E. MONROE STREET, CHICAGO, ILLINOIS 60603 REPRE SI• I FATIVE: Agent or Broker: Kirke-Van Orsdel, Incorporated Office Address: 1776 West Lakes Parkway Town and State: West Des Moines, IA. 50398 f, loll-free Number: 1-800-852-9987 ifi< €?jmormasirm Each Associate of Ackerman and Associates carries an INTERSTATE 1 ,000,000/ 3,000,000 personal liability INSURANCE policy in addition to this policy for the corporation. },•: GROUP i men • L. P PLP-2012 (06/93) I .Icc.) %; PLP-0003(7/94)(Ed I ,-n( Joyce Shohet Ackerman Ed.D. Susan Bromley, Psy. D. Licensed Psychologist Licensed Psychologist Ackerman and Associates, P.C. Ackerman and Associates, P.C. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, Colorado 80631 (970) 353 - 3373 (970) 353 - 3373 Laurence P. Kerrigan, Ph.D. Lori Kochevar, M.S. L.P.C. Licensed Psychologist Licensed Professional Counselor Ackerman and Associates, P.C. Ackerman and Associates, P.C. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, Colorado 80631 (970) 353 - 3373 (970) 353 - 3373 Emily Jaramillo-Bansberg, M.A. Therapist Sherri Malloy, Ph.D. Licensed Clinical Psychologist Ackerman and Associates, P.C. 1750 25th Avenue - Suite 101 Ackerman & Associates, P.C. Greeley, Colorado 80631 1750 25th Avenue - Suite 101 (970) 353 - 3373 Greeley, CO 80631 (970) 353-3373 Steven Patrick, Ph. D. Denise Wunderle, CNS Licensed Psychologist Clinical Nurse Specialist Ackerman and Associates, P.C. Ackerman & Associates, PC. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, CO 80631 (970) 353 - 3373 (970) 353-3373 ECLARATIONS O TRUCK INSURANCE EXCHANGE E FARMERS INSURANCE EXCHANGE n FIRE INSIu1ANCE EXCHANGE PECIAL O ENTINEL MEMBERS of FARMERS INSURANCE GROUP OF COMPANIES E!i�ui i R ACKAGE HOME OFFICE:4680 WILSHIRE BLVD., LOS ANGELES,CALIFORNIA 90010 UPER . Named . DR JOYCE SHOHET ACKERMAN PC Prod. Insured _ Count Mailing . 1750 25Th AVE SUITE 101 Prematic Acc't No. Address . 07-04-362 1.4576-38-07 GREELEY CO 80631 Agent Policy Number Type of he named insured is an individual unless otherwise stated: ❑ Partnersh,_i2, ® Corp. Business OFFICE El Joint Venture u Organization (Other than Partnership or joint Venture) . Policy Period from 07/01/97 (not prior to time applied for) to 07/01/98 12:01 a.m. Standard Time. ' this policy replaces other coverages that end at noon standard time on the same day this policy begins, this policy will kit take effect until the other overage ends. This policy will continue for successive policy periods as follows: If we elect to continue this insuranc.. we will renew this policy if ou pay the required renewal premium for each successive policy period subject to our premiums, rules and forms then in effect. I. Insured location same as mailing address unless otherwise stated: 1750 25TH AVE SUITE 101 Pe bodyLS GREELEY CO 80631 r. Mortgage Holders �� t'/J '�-_{-^yA` ^ qq lieA-/// rieno civ-eC I— 24/..acso Loan# Loan# 3,/, /9q Premium$ 492.00 Cl "X'if Mortgage Holder Pays Policy Forms and Endorsements attached at inception: E0079-ED1 E6040-£D2 2521551290 565310-ED2 S0700-ED3 E6036-ED1 E4168-ED1 E4004-ED1 E4216-ED1 E4103-ED2 '. We provide insurance only for those coverages indicated by a specific limit or by an 11 COVERAGES LIMITS OF INSURANCE _DEDUCTIBLE A-Building $ 1.250 applies unless other SECTION 1 B-Business Personal Property $ 50,000 lion indicated,,__b,,..))''an® I his10oTsoo tJ$_ C-Loss of Income(Not exceeding 12 consecutive months) ACTUAL LOSS SUSTAINED NONE Property OPTIONAL COVERAGES and Swimming Pool/Fences and Walkways $ ,.bovededuc-:. Loss of 'X Building Glass(Blanket) REPLACEMENT COST ume applies 100 Income X Outdoor Sign Coverage $ 100 winless other — Valuable Papers(Ir addition to$1000 included.) $ „Fluor'mdi- ❑ Earthquake Damage ,fed See Coverages w; A.B. &C ..t the a..licable ins. limit. SECTION II 0-Business Liability-Including Products and Completed LIMITS OF LIABILITY Operations. (Annual aggregate applies for all occurrences (Annual Aggregate) during the policy period $ 1 000,000 Liability E-Fire Legal Liability$75,000 included unless other option indicated by an ❑X —c and ❑$100,000❑$158000 each occurrence(Subject to the annual a rea ate shown for Coy. 0) Medicals F-Medical Payments to Others(Subject to the annual aggregate $5,000 each person shown for Coverage D.) Limit of Liability (Annual Aggregate) ❑Professional Liability(see attached endorsement) $ ®I-V COVERED DEDUCTIBLE SECTION III Agreement I-Employee Dishonesty $5 000 NONE Agreement II-Broad Form Money and Securities-Inside $ 1,_000 $250 Agreement III-Broad Form Mone and Securities-Outside $ 1 000 _$250 Crime Agreement IV-Medical Payments $500 each person NONE Agreement V-Forgery or Alterations $2 500 NONE Ackerman and Associates, P. C . 1750 25th Avenue, Suite 101 Greeley, Colorado 80631 (970) 353-3373 fax: (970)353-3374 May 19, 1999 Dave Aldrich Weld County Department of Social Services PO Box A Greeley CO 80632 Dear Dave: This letter responds to conditions and recommendations set forth in Judy Griego's memo of May 14, 1999 regarding the results of the RFP bid process in relation to Ackerman and Associates PC. bids for PY 1999-2000. We accept the recommendations and conditions set forth. Specifically: 1. We will arrange for gap services to be available through the WCDSS Fort Lupton Office. 2. We accept the condition of the $195 per contact hour for mediation . Please note that this is a two therapist per contact hour model so that the actual fee per therapist per hour is as we stated in the proposal. Thus this is a change in how this number is expressed not a change in the fee. 3. The role of Ackerman and Associates, the family group decision making staff and the family group conference are explained in detail in the proposal and are summarized here. These roles are a. to receive the referral , b. to meet with the caseworker, c. to develop a genogram of the family. d. using a sociographic technique to identify participants to be invited to the conference from extended family and other interested parties. e. contact potential participants and explain the process and obtain information. f. contact involved professionals and obtain their input / participation in the conference. g. Contact those excluded from the conference or unable to attend and get their views. h. set a time and place for the conference. i. facilitate the FGDM conference to produce a written safety plan j. prepare the written plan for distribution to family. parents, caseworker and the court. k. Submit charges for payment per the payment mechanisms established for the expedited permanency FGDM contract PY 99-CPS-5 which parallels this service for non expedited cases. 4. We will continue to account for staff time to maintain coverage. In the last year one provider got married and another had a baby. Both circumstances were covered fully. One provider ended her relationship with Ackerman and Associates and two new providers have been retained to expand coverage and to provide full time availability of services delivered in Spanish. The program functions in a goal driven format set by the needs of WCDSS. The proposal is not a list of all services delivered to all families but an outline of the types of responses we deliver in any area of need. It is not the case that all clients need all possible services we can provide. 5. In regard to no services for therapy being for less that 45 minutes duration, we accept this provision. Note that the FGDM services contain a specific exception as regard to face to face work and are set at a flat fee in conjunction to PY 99 - CPS -5 in order to allow all the contact necessary to establish and run the conference. We expect to continue under this established protocol. The only other exception is in mediation where there is a meeting at one month after the agreement is reached. This meeting is one half hour in length with two therapists and is charged at $97.50. This is the same format that has been used since the inception of this model in 1994. Please contact Joyce Ackerman if there are any questions or concerns. We look forward to working with WCDSS in these diverse and important programs for 1999- 2000. Sincerely, I� Alan Ackerman Ph.D. Treasurer • T ' DEPARTMENT OF SOCIAL SERVICES PO BOX A gGREELEY, Co 80632 Administration and Public Assistance(970) 352-1551 Child Support(970) 352-6933 C Protective and Youth Services(970)352-1923 COLORADO May 14, 1999 Ms. Joyce Ackerman, Ed. D. Ackerman and Associates, P.C. 1750 25 Avenue Sui:e 101 Greeley CO 80631 Re: RFP 99008 (GAP) Intensive Family Therapy RFP 99008 (Mediation) Intensive Family Therapy RFP 99008 (Family Group Decision Making) Intensive Family Therapy RFP 99010 Option B Dear Ms. Ackerman: The purpose of this letter is to outline the results of the RFP Bid process for PY1999-2000 and to request written information or confirmation from you by May 20, 1999. A. Results of the RFP Bid Process for PY1999-2000 On April 7, 1999, the Families, Youth and Children (FYC) Commission approved the RFP(s) listed, above for inclusion on our vendor list. The FYC Commission attached the following recommendations and/or conditions regarding your RFP bid(s). 1. RFP 99008, Intensive Family Therapy (GAP): Recommendation: Ackerman and Associates provide services to South County. This maybe arranged through the Weld County Department of Social Services Fort Lupton Office. Condition: Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared by explanation and approved by the program area supervisor. 2. RFP 99008, Intensive Family Therapy (Mediation): Condition: (a) The hourly rate on the Notice of Financial Assistance Award shall read $195 per hour. (b) Payment will be denied to Intensive Family Therapy prov_ders for any charge submitted for therapy 45 minutes or less unless cleared Page 2 Ackerman and Associates, P.C., May 14, 1999 RFP 99008, IFT (GAP); RFP 99008, IFT (Mediation), RFP 99008 (FGDM), RFP 99010, Opt. B by explanation and approved by the program area supervisor. 3. RFP 99008,Intensive Family Therapy (Family Group Decision Makin*: Recommendation: Define the role of Ackerman and Associates, P.C., Family Group Decision Making staff, and the role of the Family Group Decision Making conference. Condition: Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared by explanation and approved by the program area supervisor. 4. RFP, Option B: Recommendations: (a) Account for staff on leave and continue to provide service to the client; (b) The program needs to be goal oriented. The program should address the specific needs identified by the caseworker rather than addressing all problems of the client. B. Required Response by RFP Bidders Concerning FYC Commission Recommendations and Conditions. The Weld County Department of Social Services is requesting your written response to the FYC Commission's recommendations and conditions. Please respond in writing to David Aldridge, Weld County Department of Social Services, P.O. Box A, Greeley, CO, 80632, by May 20, 1999, close of business, as follows: 1. FYC Commission Recommendations: You are requested to review the FYC Commission recommendations and to: a. accept the recommendation(s) as written by the FYC Commission; or b. request alternatives to the FYC Commission's recommendation(s); or c. not accept the recommendation(s) of the FYC Commission. Please provide in writing how you will incorporate the recommendation(s) into your bid. If you do not accept the recommendation, please provide written reasons why. All approved recommendations under the NOFAA will be monitored and evaluated by the FYC Commission. Page 3 Ackerman and Associates, P.C., May 14, 1999 RFP 99008, IFT (GAP); RFP 99008, IFT (Mediation), RFP 99008 (FGDM), RFP 99010, Opt. B 2. FYC Commission Conditions: All conditions will be incorporated as part of your RFP Bid and Notification of Financial Assistance Award (NOFAA). If you do not accept the condition(s), you will not be authorized as a vendor unless your mitigating circumstances are accepted by the FYC Commission and the Weld County Department of Social Services. If you do not accept the condition, you must provide in writing reasons why. A meeting will be arranged to discuss your response. Your response to the above conditions will be incorporated in the RFP Bid and Notification of Financial Assistance Award. If you wish to arrange a meeting to discuss the above conditions and/or recommendations, please do so through Elaine Furister, 352.1551, extension 6295, and one will be arranged prior to May 20, 1999. Sincerely, J y A. ego, Di ctor cc: Mike Hoover, Chair, FYC Commission David Aldridge, Social Service Manager II JG:ef Weld County Department of Social Services Notification of Financial Assistance Award for Families,Youth and Children Commission (Core) Funds Type of Action Contract Award No. X Initial Award FY99-CORE-19,000 Revision (RFP-FYC-99008) Contract Award Period Name and Address of Contractor Beginning 06/01/1999 and Ackerman and Associates P.C. Ending 05/31/2000 Intensive Family Therapy -Family Group Decision Making 1750 25th Avenue, Suite 101 Greeley, CO 80631 Computation of Awards Description Unit of Service The issuance of the Notification of Financial Assistance Award is based upon your Request for Proposal (RFP). The Family Group Decision Making consists of The RFP specifies the scope of services and conditions five families per month (60 per year). The family of award. Except where it is in conflict with this group Decision Making model involves extensive NOFAA in which case the NOFAA governs, the RFP planning with the nuclear family of the index upon which this award is based is an integral part of the child, coordination with all the professionals action. involved in the case, and consultation with individual members of the extended family Special conditions followed by a mediation style meeting with the professionals and extended family 1) Reimbursement for the Unit of Services will be based on an hourly rate per child or per family. Cost Per Unit of Service 2) The hourly rate will be paid for only direct face to face contact with the child and/or family, as evidenced by Flat Rate Per Conference $ 1 875. client-signed verification form, and as specified in the Unit of Service Based on Approved Plan unit of cost computation. 3) Unit of service costs cannot exceed the hourly and Enclosures: yearly cost per child and/or family. 4) Payment will only be remitted on cases open with, and /Signed RFP:Exhibit A referrals made by the Weld County Department of Supplemental Narrative to RFP: Exhibit B Social Services. Recommendation(s) 5) Requests for payment must be an original submitted to the Weld County Department of Social Services by the Conditions of Approval end of the 25th calendar day following the end of the month of service. The provider must submit requests for payment on forms approved by 'Weld County Department of Social Services. A.•royals: Program Official: By By a e . Hall, Chair Judy . Grie , Director( Board of Weld County Commissioners Wel oun epartment of Social Services Date: o dy/O;3/499 Date: _ 5� C q a / /__ 7 c') INVITATION TO BID DATE: February 26, 1999 BID NO: RFP-FYC-99008 tic-A- .( .3 6'�S RETURN BID TO: Pat Persichino, Director of General Services 915 10th Street, P.O. Box 758, Greeley, CO 80632 SUMMARY Request for Proposal (RFP-FYC-99008) for: Family Preservation Program--Intensive Family Therapy Program Family Issues Cash Fund or Family Preservation Program Funds Deadline: March 23, 1999, Tuesday, 10:00 a.m. The Placement Alternatives Commission, an advisory commission to the Weld County Department of Social Services, announces that competing applications will be accepted for approved vendors pursuant to the Board of Weld County Commissioners authority under the Statewide Family Preservation Program(C.R.S. 26-5.5- 101) and Emergency Assistance for Families with Children at Imminent Risk of Out-of-Home Placement (C.R.S. 26-5.3-101). The Placement Alternatives Commission wishes to approve services targeted to run from June I, 1999, through May 31, 2000, at specific rates for different types of service, the County will authorize approved vendors and rates for services only. The Intensive Family Therapy Program must provide for therapeutic intervention through one or more qualified family therapists, typically with all family members, to improve family communication, function, and relationships. This program announcement consists of five parts, as follows: PART A..Administrative Information PART D...Bidder Response Format PART B...Background, Overview and Goals PART E...Bid Evaluation Process PART C...Statement of Work pp \, , Delivery Date o2. / L at-- _d ?f (After receipt of order) BID MUS B SIGNED IN INK TYPE OR PRINTED SIGNATURE VENDOR Mei � /JSO { /`t- /r`Dt, S _ (Name) Hai dwritt n Signature By Authorized y Offi er or Agent of Vender /' ADDRESS /, le 7O/ TITLE %/ eSl Greg 70;y Cp r&G j/ DATE re'.I 7 PHONE# / 7‘> --/35- - , s^ 3 -,3303 The above bid is subject to Terms and Conditions as attached hereto and incorporated. Page 1 of35 RFP-FYC-99008 Attached A INTENSIVE FAMILY PHERAPY PROGRAM BID PROPOSAL FAMILY PRESERVATION PROGRAM 1999/2000 BID PROPOSAL APPLICATION PROGRAM FUNDS YEAR 1999-2000 BID #RFP-FYC-99008 NAME OF AGENCY: ADDRESS: PHONE: ( I CONTACT PERSON: TITLE: - DESCRIPTION OF FAMILY PRESERVATION PROGRAM CATEGORY: The Intensive Family Therapy Program must provide for therapeutic intervention , ough one or more qualified family therapists.typically with all family members-to improve family communication functioning.and relationships 12-Month approximate Project Dates: _ 12-month contract with actual time lines of: Start June 1. 1999 Start End May 31. 1999 End TITLE OF PROJECT: Name Si ature of Person Preparing Document I Date ®C'� � 1(h Bch a() 1)92 9 Name d Si ature Chief Administrative Officer Applicant Agency Date MANDATORY PROPOSAL REOUIREMENTS For both new bids and renewal bids,please initial to indicate that the following required sections are included in this Proposal for Bid. For renewal bids,please indicate which of the required sections have not changed from Program Fund Year 1998-1999 to Program Fund Year 1999-2000. Indicate No Change from FY 1998-1999 Project Description _ Target/Eligibility Populations _ Types of services Provided _ Measurable Outcomes _ Service Objectives _ Workload Standards _ Staff Qualifications _ Unit of Service Rate Computation _ Program Capacity per Month _ Certificate of Insurance Page 29 of 35 RFP-FYC-99008 Attached A Date of Meeting(s)with Social Services Division Supervisor: Y f — ''''7 Comments b SD Supervisor: �i G'��. - ____Ie,'r (- . - -2:1 • eX ,.--27 ftk...,--e-c ez=„0„, ' Sr -e;e7CI fr, 3- A`'t< 4 („17-(c-- -ert--7 777/F=7 Name and Signature of SSD Supervisor Date Page 30 of 35 RFP-FYC-99008 Attached A Program Category Intensive Family Therapy Program Bid Category Project Title _ Vendor PROJECT DESCRIPTION Please provide a one page brief description of the project. H. TARGET/ELIGIBILITY POPULATIONS Please provide a one page brief description of the proposed target/eligibility populations. At a minimum your description must address: A. Total number of clients to be served. B. Total individual clients and the children's ages. C. Total family units. D. Sub-total of individuals who will receive bicultural/bilingual services. E. Sub-total of individuals who will receive services in South Weld County. F. Sub-total of individuals who will have access to 24 hour services. G. The monthly maximum program capacity. H. The monthly average capacity. I. Average stay in the program (weeks). J. Average hours per week in the program. III. TYPE OF SERVICES TO BE PROVIDED Please provide a two page description of the types of services to be provided. Please address if your project will provide the service minimums as follows: A. Comprehensive, diagnostic and treatment planning with the family and other service providers. B. Therapeutic intervention with flexibility to bring in other services, if needed. C. Co-facilitated therapeutic services provided by one or more qualified family therapists. D. Therapy that is designed to resolve conflicts and disagreement within the family, contributing to child maltreatment, running away, and to the behavior constituting status offenses. Also, provide your quantitative measures as they directly relate to each service. At a minimum, include a number to be served in each service component. Describe your internal process to assure that PAC resources will not supplant existing and available services in the community; e.g. mental health capitation services, ADAD and professional services otherwise funded. IV. MEASURABLE OUTCOMES Please provide a two page description of your expected measurable outcomes of the project. Please address the measurable outcomes for each area as described below: A. Children receiving services do not go into placement. Page 31 of 35 • RFP-FYC-99008 Attached A B. Families remain intact. C. Reunification of children with families. D. Improvements in parental competency, parent/child conflict management as determined or measured by pre and post placement functional tests. E. More cost efficient services through the Intensive Family Therapy Program than the placement of the child. F. Therapeutic outcomes include fundamental changes in the family functioning and dynamics. Describe your quantitative measures: Also, describe the methods you will use to measure, evaluate, and monitor each quantitative measure. V. SERVICE OBJECTIVES Please provide a one page description of your expected service objectives and quantitative measures. Please address, at a minimum, the following ways the project will. A. Improve Family Conflict Management -Mediation and counseling designed to resolve conflicts and disagreement within the family contributing to child maltreatment, running away and other offenses. B. Improve]Parental Competency- capacity of parents to maintain sound relationships with their children and provide care, nutrition, hygiene, discipline, protection, instructions, and supervision. C. Improve Ability to Access Resources- services shall assist parents to work with other sources in the community and ahead the local, state, and federal governments. Describe the methods you will use to measure, evaluate, and monitor each service objective. VI. WORKLOAD STANDARDS Please provide a one page description of the project's work load standards and quantitative measures. Please address, at a minimum, the following areas: A. Number of hours per day, week or month. B. Number of individuals providing the services. C. Maximum caseload per worker. (Generally 12 families per worker. Eight to 10 families per worker if the worker provides case management services to the families on the caseload.) D. Modality of treatment E. Total number of hours per day/week/month (Minimum average of two hours of service per family per week. F. Total number of individuals providing these services. G. The maximum caseload per supervisor. (Minimum of 6 workers per supervisor.) H. Insurance. Page 32 of 35 RFP-FYC-99008 Attached A VII. STAFF QUALIFICATIONS Please provide a one page description of staff qualifications and address, at a minimum, the following: A. Will your staff who are providing direct services have the minimum qualifications in education and experience. Describe. B. Total number of staff available for the project. C. Will staff have expertise in family therapy as demonstrated by specialized training, workshops and experience. D. Will staff have a minimum of eight hours per year of continuing education; i.e. courses, workshops, and/or review of literature to be documented by county. E. Will staff have a minimum of one hour per week of clinical supervision provided by someone with advanced skills in Intensive Family Therapy. F. Will the clinical supervisor(s) be involved in regular training to keep current in state-of-the-art counseling modalities and findings. Page 33 of 35 Family Group Decision Making Project Description Overview: Ackerman and Associates P.C. began its program of Family Group Decision Making on February 1 , 1998 for families undergoing expedited permanency planning. For other families that met PAC eligibility criteria, we began offering these services on June 1 , 1998. This is an application to continue these services to non expedited families or other families caseworkers determine would benefit from the service. We will continue to use formats and procedures developed for the contract that began on February 1 , 1998 with the County. The Family Group Decision Making model involves extensive planning with the nuclear family of the index child, coordination among all professionals involved in the case and • consultation with individual members of extended family followed by a mediation style meeting with the professionals and the extended family unit. Criteria for a Family Group Decision Making conference will be 1 . that the family has been court ordered to participate in this process 2 at least one child of this extended family (the index child) will immediately be placed or is already placed in foster care. An analysis of our data over the last year of operation is attached for purposes of providing more in depth information about this process to the reviewer. The program has been very successful and highly regarded by participants, WCDSS and the 19th Judicial District. The purpose of the Family Group Decision Making model is to engage the family in its broadest configuration of the extended family, to have them determine their recommendations for the placement of the child that meets the full requirements of the child protection statutes. Purpose: The purpose of the the Family Group Decision Making conference is for the familly members themselves to reach agreement on the placement of the child and what is needed to permanently resolve the problems that have caused this placement. The model was first developed in New Zealand as an alternative to having the courts decide child 1 placement. The idea is that the extended family unit must take responsibility for solving its own problems. The interest of the state is the protection of the child. The extended family likely has substantial strengths that can be utilized through this model to assist in protecting the child. The Family Group Decision Making model may limit what may be perceived by some as government sponsored intrusion into the family. This mechanism of Family Group Decision Making grew out of mediation especially victim - offender mediation. Home based intensive therapy programs have also given professionals a better appreciation of the strengths of extended families and the informal kinship networks that they contain. We believe we are successful as the providers for the expedited permanency planning contract and the past year's non expedited Family Group Decision Making contract based on our extensive training and success in mediation, our prior experience with victim offender mediation programs, our home based program design and our training in the Family Group Decision Making model coupled with extensive professional training in psychology and counseling. The model recognizes the need to involve parents and extended family members in the process of protecting and recommending permanent plans for these children. Details of how this process works are provided below. Design: The Family Group Decision Making process consists of 25 hours of billable services at a rate of $75.00 per hour, provided there are no more that 25 subjects as specified in section 4A below This produces a case rate maximum for each " average conference" of $1875. We have used this flat rate per authorization by the county and would propose to continue at the same flat rate. Typically the Decision Making is based upon the following patterns of work. 1 . Once the referral is made to Ackerman and Associates, we will contact the caseworker and identify the family history in terms of both mental health and medical needs 2. An initial meeting will take place with the "nuclear" family At this meeting the Family Group Decision Making model will be explained and the family will help to identify the extended family members who will be contacted. 2 3. Family members will be contacted. Also professionals involved in the case such as the guardian ad litum, attorneys, caseworker, medical and psychological providers will be contacted. Ideally all who are contacted will be able to attend the next meeting. Those who cannot will be represented based on their written report as best as possible by the team of conference facilitators. 4. The Family Group Decision Making conference will take place as follows: A. The first hour will be to establish the process and set the ground rules for how the process will occur. Two trained facilitators will be present at this stage. One will be have the role to guide the process and reports for family members who could not be present. The other will represent the professionals who have gathered the information who are not present. The professionals will only be able to attend this first part of the Family Group Decision Making. It is the responsibility of the facilitators to then assist the family in finding the outcome likely to be acceptable in terms of adequate detail and specificity to likely insure the protection of the child. The number at this conference is the total number of individuals represented in person or by proxy through the facilitators . A typical conference will have less than 25 represented. The average conference in our experience has nine adult family members and five professionals who present. The two facilitators are not counted in this total. B. After this initial period of time and a period of time that allows the facilitators to assess that there is a functional group process for this task, the facilitators will leave the room but are available in the next room. This second part of the meeting is the private Family Group Decision Making conference. It is attended only by family members and no record is kept of its discussions. The reasoning for this is it is an undeniable truth that the family process will operate differently with outsiders present than it will in private. If the family needs mediation assistance or clarification of the previously discussed viewpoints the facilitator can be called back in. In our experience this process varies in length with different families. Where there is little connection with different kinship units of the extended family, in some cases the facilitators are needed 3 through out the process. C. When the family reaches a group decision, the plan is presented. The facilitator responds to seek clarification and detail in the plan. D. On those aspects that are not clear, the family has the opportunity to rework the plain and present once more. E. At the end of the complete process a written document containing the plan is prepared for the court. F .The plan is a recommendation to the court from the extended family which can then be accepted, modified or rejected by the court. G. WCDSS will need to follow the case for implementation compliance for the period of time ordered by the court. Target/Eligibility Populations A. Total number of clients to be served in this twelve month program has been calculated as follows. Five families per month times twelve months equals sixty families per year. If we assume a nuclear family size of five, two adults and three children, then the total client pool to be served is 300 individuals. If we add to this five extended family members for each parent this adds ten to the conference and 600 to the yearly total which is now 900. If we assume there are at least five professionals associated with a case this adds an additional 300 per year for a total of 1200 people. This projects a typical family group conference as consisting of 20 people plus the two facilitators. Our average family group size last year was 14. This would be a projection of about 840 individuals at conferences if the five families per month were attained. Depending on the ages of the children they may or may not be present. The above calculation assumes we are dealing with a "single nuclear family pattern". This assumption has often prove invalid. Most families have been divorced and blended families, some divorced more than once. Some will involve teens who had children with different partners outside of the legal relationships of marriage and involve complexities as to who should be attending. Some will involve grandparents or other more distant 4 relatives who desire custody. For purposes of this contract we will set an upper limit of 25 people contacted for inclusion in the Family Group process (as defined in the design section 4A of this document) as constituting one unit. 26 - 50 at this stage would be two units( up to 50 hours of service). In thirty six conferences so far, we have used this mechanism for very large conferences only once. B. Distribution of clients. Total number of clients we will serve is approximately 60 index children or more as calculated above. Our experience suggests that for the nuclear family we would expect approximately 120 of these would be adult members of the family and approximately 150 would be minors. The age distribution of the children would tend toward the very young children in expedited permanency planning and to older children in CSP referrals. A family group conference in a case of alleged ongoing spouse abuse or incestual sexual abuse that has not been admitted to, needs to be considered on a case by case basis. It is not the purpose of the family group conference to determine guilt or innocence of any party in an alleged criminal act. If this can be understood by all parties in the family, the Family Group Decision Making conference could take place. It is the purpose of the process to protect the child. No matter what has occurred in the family as to the allegations and the outcome of any criminal adjudication, the protection of the child is the primary purpose of the Family Group Decision Making process. We have learned that our initial guarded impression of a case's potential for success in a mediation, based on the written record , has often proved to be pessimistic. It appears that where intensive family mediation is concerned and we have had the same experience now from Family Group Decision Making Conferencing, that an analysis of the written record alone often undervalues surprising problem solving strengths of even very dysfunctional families. C. Families Served. We would anticipate serving sixty family units. All the Family Group Decision Making Conferences will involve extended family members who might be considered a separate family unit. For simplicity, we count the referred family and all its extended family unit as one family unit. 5 D. Sub total who will receive bicultural/bilingual services. We have a Hispanic member of the staff (Emily Jaramillo-Bansberg) who is fluent in Spanish. Lori Kochevar LPC has been working in family preservation with Hispanic families for eight years. One of the facilitator's (JSA) doctoral work was on Hispanic patient's mental health treatment patterns compared to Anglo patients in Weld County.. She also has four years of direct cross cultural experience with an American Indian population. We anticipate we can serve up to 100 percent of the total referred in a bicultural manner. We have been able to and will continue to provide bilingual services for any family who needs them. As to the final document for the court, it can be formulated in Spanish . However, an English translation of the document must also be prepared at that time if the family has bilingual members present. The reason for this is to avoid future disputes over translation. E. We can provide services in South County if Social Services can provide a site to do such work. Alternatively, we are able to provide services on Saturday in our Greeley location for any family. This may assist South County families in scheduling without interference with work schedules. F. Accessibility. On weekdays all providers of Ackerman and Associates are accessible through a 24 hour answering service and pager system. On weekends, this 24 hour access reaches the provider on call all of whom are Ackerman and Associates providers. G. Maximum per month. The program maximum is five families per month. H. The monthly average capacity is two - four families per month. I. The average stay in the program is a maximum of eight weeks This is from the time of referral to the completion of the Family Group Decision Outcome : The Safety Plan for the Index child Types of Services Provided 6 We will provide the services described in the sections above called the Family Group Decision Making model. The basic assumptions that underlie this model are: 1 . The people who get most deeply impassioned about a particular case of child abuse are the parents and the relatives of the abused child. 2. The people who have the most investment in protecting the child are the parents and relatives. 3. The people who understand the family structure and how decisions get made are the members of the family. 4. Families hold information that social workers and other professionals cannot access. 5. Harnessing forces related to kinship cannot be done by exerting legal authority. 6. There are status structures within families that social workers and other professionals may never know about or fully understand. 7. There are myths, stories, legends and secrets within families that social workers may never know about. 8. Families make decisions behind closed doors regardless of what professionals do or do not do. In terms of the criteria for the CSP process: A. Comprehensiveness Family Group Decision Making does not attempt to provide a comprehensive assessment or diagnosis of the family in a traditional psychotherapeutic model. It does allow the family assisted by the facilitators to develop an offer to the court produced by the family that addresses the placement needs of the child. Like meditation from which it is derived, Family Group Decision Making brings "ownership" of the treatment plan because of the process through which it was developed. Further, it brings obligation to carry through with the plans that have been formulated through a process with participation by all family members. 7 B. Access to other services: The therapeutic interventions that the family specifies in the safety plan they produce go back to the caseworker and to the Court. The family has flexibility to include in the agreement the services it perceives it needs to implement successfully the actions they specify. The caseworker can then match up these services with the goals stated. C. Team based Treatment: All Family Group Decision Making are co- facilitated in part and all have a team of two therapists working with the family. This forces the team to have a detailed level of communication and is designed to keep the process operating on the projected expedited timeline we have set forth. All providers are professionally trained mental health providers in their own categories of Psychology, Professional Counselor or therapist. Currently eight providers, including five psychologists, one professional counselor, one psychotherapist and one psychiatric nurse make up Ackerman and Associates. All the providers have extensive experience in family therapy as well as specialty skills that they might bring to a conference. One hundred percent of the 60 families projected for 1999-2000 will be treated within a team model. D. Conflict Resolution: The Family Group Decision Making Model is designed specifically to resolve the needs of a child for protection within his or her extended family. In this mode, the emphasis is on the word resolution. The extended family will sit together in what may likely be a unique experience. The purpose of this project is for the family to focus its combined effort to resolve a specific problem. The index child would not have come into the Social Services system if there was not underlying conflict or disorganization on the part of the index nuclear family. Decisions about how to keep the child out of that conflict will be developed by the extended family members. This is an excellent model for reduction of conflict and provision of resolution in a systematic way Many people state strong support for family values as a slogan. As a society we have few mechanisms that really allow families as units to uses their own value system to solve their own problems. This is indeed one such opportunity for families to do so. 8 Measurable outcomes Measurable outcomes are of two varieties. One type is termed formative outcomes and the other type is called summative outcomes. Formative outcomes measure how the program is proceeding while the treatment takes place. Summative outcomes are the results of the treatment. In terms of formative measures we have the following... 1 . Did the nuclear family accept the Family Group Decision Making format and assist in setting up the conference? 2. Was contact successfully made with all specified parties and did those who could not attend provide sufficient information to the conference. 3. Did the family produce a plan to prevent placement or achieve reunification or set up a relative placement that was acceptable to social services and to the court ? This data will be extracted from the case file. Summative outcomes After the Family Group Decision Making meeting, the caseworker follows the family for assurance that the courts recommendations are being implemented. On a quarterly basis after the completion of the Family Group Decision Making conference, we will contact the supervisor and document for our file the status of the family at that time point. The following four areas will be assessed at about 60 days after the Family Group Decision Making meeting by asking the caseworker. A. Did The child receiving services not go into placement? Was a termination hearing avoided ? B. Did the Families remain intact?. Did the index child find a placement in the extended family? was a family Plan reflecting the wishes of the extended family prepared before a permanency planning hearing? C. Was there Reunification of children with their families?. Did 9 this take place within the nuclear family or within the extended family? D. Has there been an Improvement in parental competency and parent child conflict management? E. Cost effectiveness is very high. We will also ask the case worker to make an estimate of what the length of time this family would have been in placement if there had been no Family Group Decision Making. Based on this estimate and using the rate per month for foster placement costs compared to the cost of our program the projected savings from avoiding foster placement could be determined. Most families that reach this stage will be kept out of many months of placement if an acceptable plan can be formulated that will decrease resistance to family placement F. Does this program produce fundamental change in family dynamics? Let's define fundamental changes as those changes that persist to two months after the conference. We will measure the caseworker's perception of the family in relation to this question. We expect to see basic change in family dynamics but these will be hard to quantify. Certainly there are substantial changes in the operating structure of the extended family in relation to the index children the cases conducted to date. Service obiectives We have the following service objectives: A. Improvement of family conflict management. Family Group Decision Making is specifically designed to resolve conflicts that either precipitated the likely imminent placement of the child or which prevent the reunification of the child with the family. The model teaches the family how to use its own strengths to resolve problems. The Family Group Decision Making process provides a demonstration to the family that even very serious long standing difficulties can be worked out through this modification of the mediation process. 10 B. Improved parental competency In this treatment model Family Group Decision Making should assist the parents in the nuclear family in identifying sources of support and guidance in their own extended family. The help that may be provided by strengthening such a link could include modeling appropriate child rearing strategies of other relatives in areas of discipline, protection, instruction and supervision. The Family Group Decision Making conference can clarify how other members of the family have handled child rearing practices and age appropriate expectations different members of the family had for their own children. Some of these parents are having their rights terminated and a relative of the index child will assume the parenting responsibilities. In these cases it is not a question of an improvement in competency for the biological parent. Rather the family is selecting a more competent relative to assume the nurturing roles the biological parent has failed to provide. C. The ability of the family to access resources is enhanced by the Family Group Decision Making process. The need for a specific service should becomes apparent as the family develops the strategy to resolve the immediate conflict. When, that need is written down as a component of the offer for resolution, it can be followed up by the courts and the caseworker. The strength of the Family Group Decision Making process, like that of other mediation processes, is the identification by the family of the resources they need to gain access to. Families that need further assistance in implementing the goals that are set can be referred to the GAP program or other resources to assist in implementation such as life skills programs. The methods used to ascertain if the service objectives are met will be covered in the assessment with the caseworker at sixty days after the completion of the Family Group Decision Making conference. Workload Standards A. The program has a capacity of five families per month. This is approximately one hundred twenty five hours of therapist time per month. There are four full time therapists available for this program. The program will occupy about 17% of these four therapists time. Note that there is a need to allow an exemption for this program in terms of the Face to Face rule usual within the CSP programs. While there are 11 approximately 10 hours of face to face work there are at least six to eight hours of direct data gathering and planning of the Family Group Decision Making structure that should be counted as direct service and not as indirect time in this model.The Family Group Decision Making model relies upon telephone contact and written or faxed follow up. There are a large number of the participants ( at least fifteen in the meeting on average). The need for telephone data gathering is also crucial for individuals of the extended family who live large distances away from Weld County. B and C. There are eight providers / five psychologists, one professional counselor, one bilingual psychotherapist and a psychiatric nurse specialist who make up Ackerman and Associates. Joyce Ackerman who supervises this contract is certified as a mediator. Lori Kochevar is our specialist with the home based program. This group will have conducted about 45 FGDM conferences before June 1 , 1999. D. The modality of treatment is the Family Group Decision Making model described under the design section. A disclosure for all participants in this process and other support documents are available upon request if the reviewers wish to inspect them. E. Hours /month The total number of therapist treatment hours is 25 per family. This totals to 125 hours per month for five families per month. A total of 1500 hours per year is projected.Note that if family group process size exceeds 25 as defined above there is a provision to count these rarer very large units as two families in the billing process.. F. Staff There are eight individual providers supported by two office staff workers in the practice. G. Supervisor This contract would be supervised by Joyce Shohet Ackerman Ed. D. who would monitor the project for compliance. Staff Qualifications A. and B. Staff Qualifications Eight staff are available for the project. They exceed the minimum qualifications specified as documented below. The staff are: Joyce Shohet Ackerman, Ed.D., Licensed Psychologist and 12 mediator; ,Lori Kochevar. M.S. Licensed Professional Counselor; Laurence P. Kerrigan Ph.D., Licensed Psychologist; Emily Jaramillo Bansberg, MS, psychotherapist; Steven Patrick, Licensed Psychologist; Denise Wunderle M.S. RN, Licensed Psychiatric Nurse Specialist; Sherri Malloy Gonzales Ph.D., licensed psychologist; and Susan Bromley, Psy. D, M.S.W., Licensed Psychologist./ Licensed Social Worker. We anticipate the key staff in this program to be Ackerman, Kochevar, Jaramillo-Bansberg and Malloy Gonzales with utilization of other providers either in specialized roles or in data gathering. C. Training The staff has extensive training in family therapy and mediation as documented by their extensive work experience. Collectively, the eight providers have held licenses in their field for a total of more than 60 years. Resumes are available if desired. Specific training has been taken by Ackerman and Kochevar in the Family Group Decision Making model. This model is related to victim offender mediation. Ackerman and Associates was awarded a grant from the VALE board several years ago to initiate victim offender mediation for the 19th Judicial district. In addition, we are the current contracted providers of Family Group Decision Making Conferencing for expedited permanency planning. We also have an additional year of experience in non expedited cases through last years contract. D. Continuing education As a part of their work in the private sector all providers in this group maintain continuing education programs more than the minimum eight hours required. They participate in workshops and other activities. These continuing education requirements arise from other contractual arrangements with managed care companies. E. Supervision All providers, except one, are independently licensed and not required to have clinical supervision. Emily Jaramillo Bansberg is working toward professional licensure and is supervised by Sherri Malloy Ph.D. in that process. All the staff have advanced skills in intensive family therapy. The supervisor will monitor the specifications made in this proposal. 13 F. Supervisor continuing education. The supervisor of the project is involved in ongoing training to keep current with her profession through advanced workshops and seminars and as a member of the Colorado Council of Mediators and the American Psychological Association. Unit of service rate computation We have chosen to offer a rate of $75 per hour of total time per therapist. We have capped the amount we can bill for any conference at $1875 as a flat rate in the past year. Our rate for the county for the expedited program uses this figure $1875 as the flat rate, as well. Only in that case where the conference process exceeds 25 participants the rate rises for these very large extended family units. The rate of compensation is $45 per therapist per hour and $30 indirect cost per hour for an hourly rate of $75. Our usual rate for services is 97.50 per hour. Budget Justification Each Family Group Decision Making conference uses up to twenty five hours (per family unit) of therapist time. We use the figure of sixty evaluations per year to generate the total hours of the project which equal 1500 hours. 1500 hours times $75 equals $112,500 as the maximum budget for the project. These rates are reasonable and customary for providers of the level and training assembled in this proposal. Note that we are not increasing the total budget for the project by stating that a family with a very large conference would be counted as two units. This is only to cover the fact that we are voluntarily setting a cap of twenty five hours of billable time for each unit. CSP money is tracked through a computer data base system called MediMac which we have used for the past 60 months. The system allows us to track payments by client and by source of payment and any payment through the CSP will be tracked in this manner. No special issues are present related to project audit to our knowledge and a random independent comprehensive audit of Ackerman and Associates programs has been conducted in a previous year for which no discrepancies were found. Ackerman and Associates P.C. is a type S professional for profit. 14 corporation and not a 501 .c.3. We are generating less than 5% profit through any program with social services. 15 RFP-FYC-99008 Attached A VIII. COMPUTATION OF DIRECT SERVICE RATE This form is to be used to provide detailed explanation of the hourly rate your organization will charge the Core Services Program for the services offered in this Request for Proposal. This rate may only be used to bill the Weld County Department of Social Services for direct, face-to-face services provided to clients referred for these services by the Department. Requests for payment based on units of service such as telephone calls, no shows, travel time, mileage reimbursement, preparation, documentation, and other costs not involving direct face-to-face services will not be honored. Likewise, billings must be for hours of direct service to the client, regardless of the number of staff involved in providing those services. Therefore, it is imperative that this rate be sufficient to cover all costs associated with this client, regardless of the number of staff involved in providing these services. (Explanations for these Lines are Provided on the Following Page) Total Hours of Direct Service per Client .S Hours [A] // Total Clients to be Served l2 O Clients [B] Total Hours of Direct Service for Year /,) v t) Hours [C] (Line [A] Multiplied by Line [B] Cost per Hour of Direct Services $ /-1 J Per Hour [D] Total Direct Service Costs $ cc ? Soo [E) (Line [C] Multiplied by Line [D] ) t Administration Costs Allocable to Program $ ](Or g I (/CV? [F] Overhead Costs Allocable to Program $ /4.4er ,;2_ / O o [03 Total Cost, Direct and Allocated, of Program$ t 1 O7 sC C, [H] Line [E] Plus Line [F] Plus Line [G] ) / Anticipated Profits Contributed by this Program $ )/r'hog, 1:3000 [1] Total Costs and Profits to be Covered /19./5- by this Program(Line [H] Plus Line [I] ) $_ _ _ RJ] Total Hours of Direct Service for Year / G [Y] (Must Equal Line [C] ) - ------ -- -- -- Rate per Hour of Direct, Face-to-Face Service to be Charged to Weld County Department of $ �� D Social Services IL] Day Treatment Programs Only: Direct Service House Per Client Per Month IM] Monthly Direct Service Rate $ -__ IN] Page 34 of 35 RFP-FYC-99008 Attached A [A] This is an estimate of the total hours of direct, face-to-face service each client will receive from the time he or she enters the program until completing the program. [B] This is an estimate of the number of clients who will be served during the period from June 1, 1999, through May 31, 2000. [D] This represents the average hourly salary and benefits that your organization pays its direct service providers plus any costs which are directly attributable to the face-to-face session with the client. [F] This represents the salary and benefits of direct service, supervisory, and clerical personnel which are not incurred in providing direct, face-to-face service to the client, but can be allocated to this program for time spent on the program for activities such as travel, phone conversations, "no-shows," discussions with involved parties, meeting preparation, and report completion. [G] This represents the Agency Overhead costs, such as Rent, Utilities, Supplies, Postage, Travel Reimbursement, Telephone Charges, Equipment, and Data Processing which are not incurred in providing direct, face-to-face service to the client, but can be allocated to this program for time spent on the program for activities such as travel., phone conversations, "no-shows," discussions with involved parties, meeting preparation, and report completion. [H] This represents the Grand Total Costs directly attributable or allocable to this program. It should be a reasonable assumption that if you decided to discontinue this program, your agency would realize a reduction in costs approximately equal to this amount.. [I] This represents the total amount of profit your firm expects to realize as a result of operating this program. Any difference between Lines [H] and [J] must be substantiated by an amount indicated on this line. [L] This is the actual direct, face-to-face hourly service rate at which you will be requesting payment for the services provided under the conditions of this Request. for Proposal. [M] To be completed by prospective providers of the Day Treatment Program only, this line represents the estimated number of hours per month your organization will provide direct, face-to-face services per client. [N] To be completed by prospective providers of the Day Treatment Program services only, this line represents the actual direct, face-to-face monthly service rate at which you will be requesting payment for the services provided under the conditions of this Request for Proposal. Calculated by multiplying Line [L] by Line [M] . Page 35 of 35 I3i,inch I1/A I'iodncei // Issue Dab: Renewal,/Replacement No. i 32 A 0002360 05/08/9/ RENEWAL iv PSYCIIOLOGISTS PROFESSIONAL, I ,IABILITY CLAIMS-MADE INSURANCE POLICY 7l' PURCI IASING GROUP POLICY NUMBER: 452-0002000 t f' NOTICE: TI II : IS A CLAIMS-MADE POLICY, PLEASE READ THE POLICY CAREFULLY. Le. Item DECLAIt ."TONS CERTIFICATE NUMIH It: 45P- 2032570 t 1. NAMED i- SURED: A' KERIIAN AND ASSOCIATES PC ;. ADDRE.S' 1750 25TH AVENUE E. (Number / Street, •lows, GREGLEY CO 80631 County, Su le &: Zip No.) 2. POLICY I LItIOD: From 05/01/97 �° r� .c r / of To 05/UI/98 Lk' a ,Y! / S / 1007 ,. (12:01 A.M. Standard Time At Luc:nion Of Liesigitatecl Premises) /� eP, ode, 3. COVL=RA' 71i: LIMITS OF LIABILITY PREMIUM I'uofessioi' iI Liability $1 ,000,000 53,000,000 51,826.00 each Incident Aggregate II- 4. BUSINLS' OF THE INSURED: Psychology l 5. THE NAN liD INSURED IS: ( ) Sole 13np)ietor (including Independent Contractors) ( ) Partnership (X ) Corporation ( ) OTH It: • L 6. This polio shall only apply to incidents which happen on or after: a) the policy effective l. date show, on the Declarations; or b) the effective date of the earliest claims-made policy issued by i re Company to which this policy is a renewal; or c) the date specified in any C endorsem' Lit hereto. 05/01/92 r. 7. This polir' is made and accepted subject to the printed conditions of this policy together with j the provisr ms, stipulations and agreements contained in the following form(s) or endorsement(s): 1' PIA-2008 ( 10/94 ) POE-8004 PLE-2147 PLE-2081 P0N-2003 r. 11- CI IICAGO INSURANCE COMPANY h , 55 E. MONROE STREET, CHICAGO, ILLINOIS 60603 c. REPRESI 1TATIVE: Agent or Broker: Kirke-Van Orsdel, Incorporated Office Address: 1776 West Lakes Parkway k Town and State: West Des Moines, IA. 50398 ( Toll-free Number: 1-800-852-9987 s:. f7 sineur Each Associate of Ackerman and Associates carries an Vt INTERSTATEadditional 1,000,000/ 3,000,000 personal liability la INSURANCEpolicy in addition to this policy for the corporation. GROUP • F, immilassmn, i,. PLP-2012 (06/93) 1 .Icc.) 9•- PLP.B003(7/91)IEd. -nt Joyce Shohet Ackerman Ed.D. Susan Bromley, Psy. D. Licensed Psychologist Licensed Psychologist Ackerman and Associates, P.C. Ackerman and Associates, P.C. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, Colorado 80631 (970) 353 - 3373 (970) 353 - 3373 Laurence P. Kerrigan, Ph.D. Lori Kochevar, M.S. L.P.C. Licensed Psychologist Licensed Professional Counselor Ackerman and Associates, P.C. Ackerman and Associates, P.C. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, Colorado 80631 (970) 353 - 337:. (970) 353 - 3373 Emily Jaramillo-Bansberg, M.A. Therapist Sherri Malloy, Ph.D. Licensed Clinical Psychologist Ackerman and Associates, P.C. 1750 25th Avenue • Suite 101 Ackerman & Associates, P.C. Greeley, Colorado 80631 1750 25th Avenue - Suite 101 (970) 353 - 3373 Greeley, CO 80631 (970) 353-3373 Steven Patrick, Ph. D. Denise Wunderle, CNS Licensed Psychologist Clinical Nurse Specialist Ackerman and Associates, P.C. Ackerman & Associates, PC. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, CO 80631 (970) 353 - 3373 (970) 353-3373 ECLARATIONS E TRUCK INSURANCE EXCHANGE n FARMERS INSURANCE EXCHANGE O FIRE INSURANCE EXCHANGE PECIAL ❑ 's.wsn ENTINEL MEMBERS of FARMERS INSURANCE GROUP OF COMPANIES ii R ACKAGE HOME OFFICE: 4680 WILSHIRE BLVD.,LOS ANGELES,CALIFORNIA 90010 T— UPER Prod. . Named . DR JOYCE SHOHET ACKERMAN PC Count Insured Prematic Acc't No. Mailing . 1750 25TH AVE SUITE 101 Address . 07-04-362 h4576-38-07 GREELEY CO 80631 Agent Policy Number Type of - he named insured is an individual unless otherwise stated: ❑ Partnership_ ® Corp. Business OFFICE ❑ Joint Venture Li Organization(Other than Partnership or mint Venture) Policy Period from 07/01/97 (not prior to time applied for) to 07/01/98 12:01 a.m. Standard Time. ' this policy replaces other coverages that end at noon standard time on the same day this policy begins, this policy will inn take effect until the other overage ends. This policy will continue for successive policy periods as follows: If we elect to continue this insuranc; . we will renew this policy if ou pay the required renewal premium for each successive policy period subject to our premiums, rules and forms then in effc.:t. J. Insured location same as mailing address unless otherwise stated: 1750 25TH AVE SUITE 101 Po liciiis GREELEY CO 80631 Mortgage Holders artAVLE—t" tkeerie.. 7///77 /....-1/ tie fez's GZ �-P,._ - Loan # Loan# •-3/o/rr I. Premium$ 492.00 C "X"if Mortgage Holder Pays Policy Forms and Endorsements attached at inception: E0079-ED1 E6040-ED2 2521551290 5653 10-ED2 S0700-ED3 E6036-ED1 E4168-ED1 E4004-ED1 E4216-ED1 E4103-ED2 '. We provide insurance only for those coverages indicated by a specific limit or by an El COVERAGES LIMITS OF INSURANCE DEDUCTIBLE A-Building $ 1.250 applies unless other SECTION 1 B-Business Personal Property $ 50,000 non innrddlcated,r_-LJb.�)'en® j1E1ooL355oo $_ C-Loss of Income (Not exceeding 12 consecutive months) ACTUAL Loss SUSTAINED - NONE Property OPTIONAL COVERAGES and Swimming Pool/Fences and Walkways $ ,.bovededuc-$ Loss of -X Building Glass(Blanket) REPLACEMENT COST obit applies $ 100 Income X Outdoor Sign Coverage $ 100 ,mless other $ Valuable Papers(In addition to$1000 included.) $ .,puon mdi- $ died 9 Earthquake Damage See Coverages x A,B, 8 C _ i.1 the applicable ins. limit. SECTION II D-Business Liability-Including Products and Completed LIMITS OF LIABILITY Operations. (Annual aggregate applies for all occurrences (Annual Aggregate) during the policy period.) $ 1,000,000 Liability E-Fire Legal Liability$75,000 included unless other option indicated by an QX and ❑$100.000❑$151),000 each occurrence (Subject to the annual aggreagate shown for Coy. 0) Medicals F-Medical Payments to Others(Subject to the annual aggregate $5,000 each person shown for Coverage D.) Limit of Liability (Annual Aggregate) ❑Professional Liability(see attached endorsement) $ _ . El-V COVERED DEDUCTIBLE SECTION III Agreement I-Employee Dishonesty $5,000 - NONE Agreement II-Broad Form Money and Securities-Inside $1 ,000 $250 Agreement III-Broad Form Money and Securities-Outside $1 ,000 _ $250 Crime Agreement IV-Medical Payments $500 each person NONE AgreementV-Forgery or Alterations $2,500 NONE i-5308 2-92 1ND EDITION Countersigned Report on the Family Group Decision Making Program March 12, 1999 This preliminary report has been prepared for Frank Aaron of the Weld County Department of Social Services by Joyce Ackerman Ed") and Alan Ackerman Ph.D. of Ackerman and Associates P.C.. Ackerman and Associates P.C. has provided Family Group Decision Making Services on an expedited and a non expedited basis for the WCDSS for approximately nine months. The data for these conferences is complex normative information and not easily reduced to simple statistical statements. We expect to assemble the data thus far collected into a more complete analysis over the next two quarters. The purposes of the conferences are: • To bring together as much of the extended family as possible. • To assemble professionals associated with the case to present concerns to the family. • To assist the family through a family group decision making process to determine their recommendation for the best placement for the child or children who need placement. • To produce a written set of recommendations for WCDSS as to the family's wishes in relation to child placement. • to share this family produced plan with the court and the lawyers for the disputing parties. To date we have conducted thirty two family group decision making conferences. Four additional conferences are pending and the referral rate has been steady. Of these 32 we estimate approximately two thirds have been expedited and one third have been non expedited. Based on a sample analysis of 20 family group decision folders selected at random, we estimate that a total of 288 family members attended these thirty two conferences. In total the conferences brought in extended family members from approximately 170 nuclear family units. Usually, one or more sets of grandparents, aunts and uncles attended. As well, the parents and siblings of the parents and their spouses usually attended. The average conference was attended by nine adult family members. In some cases, the parties of the various sides of the extended families were meeting for the first time. It may be worthwhile to note the complexity of the family structures involved. Often these cases have involved multiple marriages and offspring from several different fathers. The index child has always been under the jurisdiction of the WCDSS. A total of approximately eighty (80) children were affected directly by the placement decisions that derived from these family group conferences. Most family members have been from Weld County. However. extended family have attended from other counties of Colorado including the Denver metro area and the western slope. There have been family from western states including Arizona, Utah, Kansas, Nebraska and California who drove or flew in for the conferences As well some conferences had relatives from more distant states who either came in or in one case who were connected by conference call. An up coming conference will include family members in central Mexico. Detailed letters from more geographically distant relatives as far away as the eastern half of the county have been sent to the conference and read to the family. The average conference had reports from five professionals involved with the families. Most were presented in person and some presented in writing. In total over 170 professional reports have been presented in family group conferences. In 31 of 32 cases, the meeting took place successfully resulting in a written agreement. In 28 of the 32 cases, this agreement was presented to the court intact and without subsequent dissent by the parties involved at the time of the court date, to the best of our knowledge at this time. A full analysis of the outcomes since the court date is recommended, but is beyond the scope of the work we have contracted for. Using the measure of reaching an agreement and having it presented to the court, this is approximately a ninety percent success rate. Some families proposed two level plans — the first level being the family's role if the parents of the index child successfully completed their treatment plan. The second level selected the preferred child placement option within the extended family if the parents failed at their treatment plan. Other families presented only the second level as the family in those instances concluded that the parents would not succeed in their treatment plan or had already failed. At onset, we had projected a sixty percent success rate given the fact that the majority of these families were involved in permanent placement: outside the parent's home, termination of parental rignts and/ or other indicators of substantial legal involvement to protect the index child. Nearly uniformly, the process has been warmly and even enthusiastically accepted by approximately 90-95% of the extended families involved in conferences. Families express support and appreciation to the County, the social service agency and the court for allowing them the ability to be participants in the process. Participants from other states have voiced the opinion that they wished this process was in place at their locality. A selection of comments by these families is attached. This has been a new process and a learning experience for all parties involved. There seems to be general agreement by the GAL s, the 19th Judicial District, lawyers and professionals who have worked with the families at the conferences as to the merits and positive features of this program. Formal meetings with the 19th Judical district have begun and will continue. Barb Bosley has been very helpful in this regard. The process itself takes 25 hours of time for Ackerman and Associates professionals. Approximately 15 hours go into set up of the conference. The bulk of this time is with the family. The process involves identification of the potential family participants through a combination of genogram and sociogram techniques. The development of a trust relationship with a neutral party (not employed by the social service or the judicial system) is a significant aspect of the success of the program. The court order requiring the parents to list all potential participants gives us a starting point in this process. However, the kinship relationships that may be known to an older adult member of an intact nuclear family are often not known or appreciated by younger members. This fact is compounded by the blended and complex nature of most of the index families. One part of the set up work is to try and identify persons who know the kinship relationships on their side of the family. We also look for relatives who have an understanding of the extended family history and of the personalities involved. The remainder of the set up is with the professionals who will present the case to the family. Initially, obtaining information from the parties in the legal case, specifically for each professional involved was a logistical barrier. This has been resolved through the obtaining a release from the parents specifically for professionals to share the case with the extended family. The conference generally takes four to five hours and is usually held after 5:00 PM on a weekday. The conferences are usually held in the Weld County Building on 10th Street. The two facilitators who have set up the conference with the family and professionals run the conference. The conference itself is a very powerful and fascinating process. Large extended families go from defensiveness and denial to taking responsibility for the child over a period of a few hours. Families are able to openly recognize the importance of working together and in many cases put aside prior issues and /or anger for the sake of the child. Examples of the type of commitments made in the family group decision making documents that are produced through these conferences include financial support, relative adoptions, respite care /support and provision of shelter and clothing. In summary, this program has generally been enthusiastically accepted by families.involved, caseworkers, attorneys and judges We plan to continue to evaluate the program and collect data concerning results. At this time, we believe the benefits to children and families are very significant. Weld County can be proud to be supportive of and involved in such a positive activity for the community. FACSIMILE TRANSMISSION TO: Joyce Ackerman FAX#: (970) 353-3374 Ackerman and Associates, P.C. PHONE: (970) 353-3373 FROM: 01" i. PHONE #: 6) DATE: '/9,r Time: _a: . c RE: Signature Page - . Family Conference MESSAGE Attached please find the signature page executed by my husband and myself. Please let us add that we felt the process provided to the extended family of manamus ;n order to establish a plan for securing a safe and loving home for these young children was unlike anything we have ever seen or heard. For the family to be totally involved In the planning for Justin's and Amamda's future was gratifying, heart-warming, anc provided hope to us concerning their lives. We would hope that many other states are using or considering using a similar plan. We look forward to receiving a copy of the final document as prepared on 0/99. We are grateful to you and your staff for all your assistance which ultimately allowed us to be included in the process and we wish you continued success with this program. d \ ?2 -<> L11c9.- Ymn L� O r, c o c (4-6 T_ 3 (T ')C & tTh (JD L2 Q/( 4Z u\ C 0 _x ') �\ 1(1:c / Cc 7c _7267--) I ' (- Ciao .mQCia -s' )Q \ Lc 1--)c-&-7 (. A �•-7�, -r i , , Q • •� Year:_: T. -. \ is\ _ 1 -\ kl aC\ .c. -n , \ , .'_' LS`.= `✓.- j)`- \(\ \-- --.'-k `ce \\J( '\ `_-.)l`. ` -\' - , —\,(-\\,y\ L 9Icri/u 1-u- Th\ . 1` \-14ivAk- H1(\ 44- --1—I/1 ( s pro5a-A 4,-)--\, / 5 /I /&)z-/ 6acd -2160,57- ,1-' 14,-, y %/id /4/5 /// 0Aof4` rtin-g- i bold veal/ I��e- 1-0.571 al/ /C c1 c / U6\-L A--y ��uu ` cam, , I/„ �' �,„t ,; ir- AttAsma,o �Qa* & . C ,EEc2 zonr Co". C froid e_.-0 .. J rt.o ,Qa4gu-et�a ---6k, X�r(E- h /n Ge c . q-- F.4, �r e_. (rite ,r5 .,tkiA__ _/2ze_f . .. . .. . , , il 12 /6 6 y4 -/_/ C-!, / 13 C/ ) '1/2//72 2 // //714 71 ' (^ C,Ue iI J/%/"CQ /n L // ;7( 't. ( % ` c.- _ l _ /, /z j 4— ��,i/ , - , 2A (7 s, G�c� ,7 &A `;emu_'y J; / /�7C/As Ackerman and Associates, P. C . 1750 25th Avenue, Suite 101 Greeley, Colorado 80631 (970) 353-3373 fax: (970)353-3374 May 19, 1999 Dave Aldrich Weld County Department of Social Services PO Box A Greeley CO 80632 Dear Dave: This letter responds to conditions and recommendations set forth in Judy Griego's memo of May 14, 1999 regarding the results of the RFP bid process in relation to Ackerman and Associates P.C. bids for PY 1999-2000. We accept the recommendations and conditions set forth. Specifically: 1. We will arrange for gap services to be available through the WCDSS Fort Lupton Office. 2. We accept the condition of the $195 per contact hour for mediation . Please note that this is a two therapist per contact hour model so that the actual fee per therapist per hour is as we stated in the proposal. Thus this is a change in how this number is expressed not a change in the fee. 3. The role of Ackerman and Associates, the family group decision making staff and the family group conference are explained in detail in the proposal and are summarized here. These roles are a. to receive the referral , b. to meet with the caseworker, c. to develop a genogram of the family. d. using a sociographic technique to identify participants to be invited to the conference from extended family and other interested parties. e. contact potential participants and explain the process and obtain information. f. contact involved professionals and obtain their input / participation in the conference. g. Contact those excluded from the conference or unable to attend and get their views. h. set a time and place for the conference. i. facilitate the FGDM conference to produce a written safety plan j. prepare the written plan for distribution to family. parents, caseworker and the court k. Submit charges for payment per the payment mechanisms established for the expedited permanency FGDM contract PY 99-CPS-5 which parallels this service for non expedited cases. 4. We will continue to account for staff time to maintain coverage. In the last year one provider got married and another had a baby. Both circumstances were covered fully. One provider ended her relationship with Ackerman and Associates and two new providers have been retained to expand coverage and to provide full time availability of services delivered in Spanish. The program functions in a goal driven format set by the needs of WCDSS. The proposal is not a list of all services delivered to all families but an outline of the types of responses we deliver in any area of need. It is not the case that all clients need all possible services we can provide. 5. In regard to no services for therapy being for less that 45 minutes duration, we accept this provision. Note that the FGDM services contain a specific exception as regard to face to face work and are set at a flat fee in conjunction to PY 99 - CPS -5 in order to allow all the contact necessary to establish and run the conference. We expect to continue under this established protocol. The only other exception is in mediation where there is a meeting at one month after the agreement is reached. This meeting is one half hour in length with two therapists and is charged at $97.50. This is the same format that has been used since the inception of this model in 1994. Please contact Joyce Ackerman if there are any questions or concerns. We look forward to working with WCDSS in these diverse and important programs for 1999- 2000. Sincerely, Alan Ackerman Ph.D. Treasurer tgr\-(\ 4°1 • DEPARTMENT OF SOCIAL SERVICES PO BOX A GREELEY, CO 80632 Administration and Public Assistance(970)352-1551 Will Child Support(970)352-6933 Protective and Youth Services (970) 352.1923 COLORADO May 14, 1999 Ms. Joyce Ackerman, Ed. D. Ackerman and Associates, P.C. 1750 25 Avenue Suite 101 Greeley CO 80631 Re: RFP 99008 (GAP) Intensive Family Therapy RFP 99008 (Mediation) Intensive Family Therapy RFP 99008 (Family Group Decision Making) Intensive Family Therapy RFP 99010 Option B Dear Ms. Ackerman: The purpose of this letter is to outline the results of the RFP Bid process for PY1999-2000 and to request written information or confirmation from you by May 20, 1999. A. Results of the RFP Bid Process for PY1999-2000 On April 7, 1999, the Families, Youth and Children (FYC) Commission approved the RFP(s) listed above for inclusion on our vendor list. The FYC Commission attached the following recommendations and/or conditions regarding your RFP bid(s). 1. RFP 99008,Intensive Family Therapy (GAP): Recommendation: Ackerman and Associates provide services to South County. This may be arranged through the Weld County Department of Social Services Fort Lupton Office. Condition: Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared by explanation and approved by the program area supervisor. 2. RFP 99008, Intensive Family Therapy (Mediation): Condition: (a) The hourly rate on the Notice of Financial Assistance Award shall read $195 per hour. (h) Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared Page 2 Ackerman and Associates, P.C., May 14, 1999 RFP 99008, IFT (GAP); RFP 99008, IFT (Mediation), RFP 99008 (FGDM), RFP 99010, Opt. B by explanation and approved by the program area supervisor. 3. RFP 99008, Intensive Family Therapy (Family Group Decision Making): Recommendation: Define the role of Ackerman and Associates, P.C., Family Group Decision Making staff, and the role of the Family Group Decision Making conference. Condition: Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared by explanation and approved by the program area supervisor. 4. RFP, Option B: Recommendations: (a) Account for staff on leave and continue to provide service to the client; (b) The program needs to be goal oriented. The program should address the specific needs identified by the caseworker rather than addressing all problems of the client. B. Required Response by RFP Bidders Concerning FYC Commission Recommendations and Conditions. The Weld County Department of Social Services is requesting your written response to the FYC Commission's recommendations and conditions. Please respond in writing to David Aldridge, Weld County Department of Social Services, P.O. Box A, Greeley, CO, 80632, by May 20, 1999, close of business, as follows: 1. FYC Commission Recommendations: You are requested to review the FYC Commission recommendations and to: a. accept the recommendation(s) as written by the FYC Commission; or b. request alternatives to the FYC Commission's recommendation(s); or c. not accept the recommendation(s) of the FYC Commission. Please provide in writing how- you will incorporate the recommendation(s) into your bid. If you do not accept the recommendation, please provide written reasons why. All approved recommendations under the NOFAA will be monitored and evaluated by the FYC Commission. Page 3 Ackerman and Associates, P.C., May 14, 1999 RFP 99008, IFT (GAP); RFP 99008, IFT (Mediation), RFP 99008 (FGDM), RFP 99010, Opt. B 2. FYC Commission Conditions: All conditions will be incorporated as part of your RFP Bid and Notification of Financial Assistance Award (NOFAA). If you do not accept the condition(s), you will not be authorized as a vendor unless your mitigating circumstances are accepted by the FYC Commission and the Weld County Department of Social Services. If you do not accept the condition, you must provide in writing reasons why. A meeting will be arranged to discuss your response. Your response to the above conditions will be incorporated in the RFP Bid and Notification of Financial Assistance Award. If you wish to arrange a meeting to discuss the above conditions and/or recommendations, please do so through Elaine Furister, 352.1551, extension 6295, and one will be arranged prior to May 20, 1999. Sincerely, J y A. 'ego, Di ctor cc: Mike Hoover, Chair, FYC Commission David Aldridge, Social Service Manager II JG:ef Weld County Department of Social Services Notification of Financial Assistance Award for Families,Youth and Children Commission (Core) Funds Type of Action Contract Award No. X Initial Award FY99-PAC-17000 Revision (RFP-FYC-99008) Contract Award Period Name and Address of Contractor Beginning 06/01/1999 and Ackerman and Associates, P.C.-Short Term IFT-GAP Ending 05/31/2000 1750 25th Avenue Greeley, CO 80631 Computation of Awards Description Unit of Service The issuance of the Notification of Financial Assistance Award is based upon your Request for Proposal (RFP). Short term intensive family therapy to a maximum The RFP specifies the scope of services and conditions of 36 families. The service offers a range, on of award. Except where it is in conflict with this average, of two hours weekly solution focused NOFAA in which case the NOFAA governs, the RFP treatment, over a two-month period. upon which this award is based is an integral part of the action. Cost Per Unit of Service Special conditions Hourly Rate Per $ 97.50 Unit of Service Based on Approved Plan 1) Reimbursement for the Unit of Services will be based on an hourly rate per child or per family. Enclosures: 2) The hourly rate will be paid for only direct face to face Signed RFP:Exhibit A contact with the child and/or family, as evidenced by 17 Supplemental Narrative to RFP: Exhibit B client-signed verification form, and as specified in the t.„---Recommendation(s) unit of cost computation. 3) Unit of service costs cannot exceed the hourly and ✓Conditions of Approval yearly cost per child and/or family. 4) Payment will only be remitted on cases open with, and referrals made by the Weld County Department of Social Services. 5) Requests for payment must be an original submitted to the Weld County Department of Social Services by the end of the 25th calendar day following the end of the month of service. The provider must submit requests for payment on forms approved by Weld County Department of Social Services. App s: Program Official: 1 By f By Da e K. Hall, Chair Judy riego, erector Board of Weld County Commissioners Weld tint Department ofSocial Services Date: 06100499 Date: �oC I lag L79 ,i i a, 7 (d) INVITATION TO BID DATE: February 26, 1999 BID NO: RFP-FYC-99008 3A4 c-f 3 b,A S RETURN BID TO: Pat Persichino, Director of General Services 915 10th Street, P.O. Box 758, Greeley, CO 80632 SUMMARY Request for Proposal (RFP-FYC-99008) for: Family Preservation Program--Intensive Family Therapy Program Family Issues Cash Fund or Family Preservation Program Funds Deadline: March 23, 1999, Tuesday, 10:00 a.m. The Placement Alternatives Commission, an advisory commission to the Weld County Department of Social Services, announces that competing applications will be accepted for approved vendors pursuant to the Board of Weld County Commissioners authority under the Statewide Family Preservation Program (C.R.S. 26-5.5- 101) and Emergency Assistance for Families with Children at Imminent Risk of Out-of-Home Placement (C.R.S. 26-5.3-101). The Placement Alternatives Commission wishes to approve services targeted to run from June 1, 1999, through May 31, 2000, at specific rates for different types of service, the County will authorize approved vendors and rates for services only. The Intensive Family Therapy Program must provide for therapeutic intervention through one or more qualified family therapists, typically with all family members, to improve family communication, function, and relationships. This program announcement consists of five parts, as follows: PART A...Administrative Information PART D...Bidder Response Format PART B...Background, Overview and Goals PART E...Bid Evaluation Process PART '...Statement of Work qq Delivery Date ,,) t /!p C ( �4 11r° ��� `��L' ,^a �4,k B (After receipt of order) 3T BE SIGNED IN INK y� rot(c Sly/-e...1- r4 .gums,-, EA-4 TYPED OR PRINTED SIGNATURE VENDOR AC-C- ' /1 <-r cn� I(5 six ce c k.G \s. _ (Name) Han writ n Signature By Authorized Offic r or Agent of Vender ADDRESS / 7179 Q- • , tie f• /O/ TITLE / ce5 Lc CO Tth flpt 2/ DATE 0 37,2 PHONE# )0 -3Y3 3 3 7 3 � I The above bid is subject to Terms and Conditions as attached hereto and incorporated Page 1 of 35 • RFP-FYC-99008 Attached A INTENSIVE FAMILY 1'H.ERAPY PROGRAM BID PROPOSAL FAMILY PRESERVATION PROGRAM 1999/2000 BID PROPOSAL APPLICATION PROGRAM FUNDS YEAR 1999-2000 BID #RFP-FYC-9/908 (J NAME OF AGENCY: 7) 6-4 r m C�^ �v- /Q sS C . ADDRESS: I ) ,r0 ,'Ct\ f+u-t 7 ` l0I 6r-ez// 6c Pob3/ PHONE: ( ?2.1 3T3-33'73 n CONTACT PERSON: 'TO1 c.c. r rata-rte TITLE: PrQ S l r - DESCRIPTION OF FAMILY PRESERVATION PROGRAM CATEGORY: The Intensive Family Therapy Program must provide for therapeutic intervention through one or more qualified family therapists_typically with all family members.to improve family communication. functioning.and relationships. 12-Month approximate Project Dates: _ 12-month contract with actual time lines of Start June 1. 1999 Start End May 31. 199S! �End TITLE OF PROJECT: A te,. "^-et t `QJ S0`0te` - Name Si ature of Person Preparing Document Date Name an igna a Chief Administrative Officer Applicant Agency Date MANDATORY PROPOSAL REOUIREMENTS For both new bids and renewal bids,please initial to indicate that the following required sections are included in this Proposal for Bid. For renewal bids,please indicate which of the required sections have not changed from Program Fund Year 1998-1999 to Program Fund Year 1999-2000. Indicate No Change from FY 1998-1999 Project Description ._ ✓ Target/Eligibility Populations ✓ Types of services Provided ✓ / Measurable Outcomes / 7 Service Objectives ✓ / Workload Standards ✓ if Staff Qualifications ✓ _C Unit of Service Rate Computation ✓ — Program Capacity per Month ✓ —_ Certificate of Insurance Page 29 of 35 RFP-FYC-99008 Attached A Date of Meeting(s)with Social Services Division Supervisor: 3 r-- Comments by SSDervis /i Oi.1 ya x.7”1 �t date <-•i- Name and Signature of SSD Supervisor Date Page 30 of 35 RFP-FYC-99008 Attached A Program Category Intensive Family Therapy Program Bid Category _ Project Title _ G rep Vendor _ - I. PROJECT DESCRIPTION Please provide a one page brief description of the project. II. TARGET/ELIGIBILITY POPULATIONS Please provide a one page brief description of the proposed target/eligibility populations. At a minimum your description must address: A. Total number of clients to be served. B. Total individual clients and the children's ages. C. Total family units. D. Sub-total of individuals who will receive bicultural/bilingual services. E. Sub-total of individuals who will receive services in South Weld County. F. Sub-total of individuals who will have access to 24 hour services. G. The monthly maximum program capacity. H. The monthly average capacity. I. Average stay in the program (weeks). J. Average hours per week in the program. III. TYPE OF SERVICES TO BE PROVIDED Please provide a two page description of the types of services to be provided. Please address if your project will provide the service minimums as follows: A. Comprehensive, diagnostic and treatment planning with the family and other service providers. B. Therapeutic intervention with flexibility to bring in other services, if needed. C. Co-facilitated therapeutic services provided by one or more qualified family therapists. D. Therapy that is designed to resolve conflicts and disagreement within the family, contributing to child maltreatment, running away, and to the behavior constituting status offenses. Also, provide your quantitative measures as they directly relate to each service. At a minimum, include a number to be served in each service component. Describe your internal process to assure that PAC resources will not supplant existing and available services in the community; e.g. mental health capitation services, ADAD and professional services otherwise funded. IV. MEASURABLE OUTCOMES Please provide a two page description of your expected measurable outcomes of the project. Please address the measurable outcomes for each area as described below: A. Children receiving services do not go into placement. Page 31 of 35 RFP-FYC-99008 Attached A B. Families remain intact. C. Reunification of children with families. D. Improvements in parental competency, parent/child conflict management as determined or measured by pre and post placement functional tests. E. More cost efficient services through the Intensive Family Therapy Program than the placement of the child. F. Therapeutic outcomes include fundamental changes in the family functioning and dynamics. Describe your quantitative measures: Also, describe the methods you will use to measure, evaluate, and monitor each quantitative measure. V. SERVICE OBJECTIVES Please provide a one page description of your expected service objectives and quantitative measures. Please address, at a minimum, the following ways the project will: A. Improve Family Conflict Management - Mediation and counseling designed to resolve conflicts and disagreement within the family contributing to child maltreatment, running away and other offenses. B. Improve Parental Competency- capacity of parents to maintain sound relationships with their children and provide care, nutrition, hygiene, discipline, protection, instructions, and supervision. C. Improve Ability to Access Resources - services shall assist parents to work with other sources in the community and ahead the local, state, and federal governments. Describe the methods you will use to measure, evaluate, and monitor each service objective. VI. WORKLOAD STANDARDS Please provide a one page description of the project's work load standards and quantitative measures Please address, at a minimum, the following areas: A. Number of hours per day, week or month. B. Number of individuals providing the services. C. Maximum caseload per worker. (Generally 12 families per worker. Eight to 10 families per worker if the worker provides case management services to the families on the caseload.) D. Modality of treatment E. Total number of hours per day/week/month (Minimum average of two hours of service per family per week. F. Total number of individuals providing these services. G. The maximum caseload per supervisor. (Minimum of 6 workers per supervisor.) H. Insurance. Page 32 of 35 • RFP-FYC-99008 Attached A VII. STAFF QUALIFICATIONS Please provide a one page description of staff qualifications and address, at a minimum, the following: A. Will your staff who are providing direct services have the minimum qualifications in education and experience. Describe. B. Total number of staff available for the project. C. Will staffhave expertise in family therapy as demonstrated by specialized training, workshops and experience. D. Will staff have a minimum of eight hours per year of continuing education; i.e. courses, workshops, and/or review of literature to be documented by county. E. Will staff have a minimum of one hour per week of clinical supervision provided by someone with advanced skills in Intensive Family Therapy. F. Will the clinical supervisor(s) be involved in regular training to keep current in state-of-the-art counseling modalities and findings. Page 33 of 35 • • RFP-FYC-99008 Attached A VIII. COMPUTATION OF DIRECT SERVICE RATE This form is to be used to provide detailed explanation of the hourly rate your organization will charge the Core Services Program for the services offered in this Request for Proposal. This rate may only be used to bill the Weld County Department of Social Services for direct, face-to-face services provided to clients referred for these services by the Department. Requests for payment based on units of service such as telephone calls, no shows, travel time, mileage reimbursement, preparation, documentation, and other costs not involving direct face-to-face services will not be honored. Likewise, billings must be for hours of direct service to the client, regardless of the number of staff involved in providing those services. Therefore, it is imperative that this rate be sufficient to cover all costs associated with this client, regardless of the number of staff involved in providing these services. (Explanations for these Lines are Provided on the Following Page) Total Hours of Direct Service per Client Co Hours [A] Total Clients to be Served 3 L Clients [B] Total Hours of Direct Service for Year A / G Hours [C] (Line [A] Multiplied by Line [B] t� / Cost per Hour of Direct Services $ J �•J'0 Per Hour [D] Total Direct Service Costs $ / L 3 Cc. [E] (Line [C] Multiplied by Line [D] ) _4 %'32 Administration Costs Allocable to Program $ 14 • C . C C 2gP [F] ;4,1/(0 #331/2? Overhead Costs Allocable to Program $ 31. ° /�• •J [G] Total Cost, Direct and Allocated, of Program$ 3 ° .3 D Y [H] Line [E] Plus Line [F] Plus Line [G] ) Anticipated Profits Contributed by this Program $ d)) [I:] Total Costs and Profits to be Covered /� C //,, by this Program(Line [H] Plus Line [I] ) $ V V [J] Total Hours of Direct Service for Year cg( b [K] (Must Equal Line [C] ) ----- Rate per Hour of Direct, Face-to-Face Service to be Charged to Weld County Department of 77 Social Services $ �) [L] Day Treatment Programs Only: Direct Service House Per Client Per Month [M) Monthly Direct Service Rate $ [N] Page 34 of 35 Project Description The Goal Achievement Program (GAP) Implementing behavioral goals through intensive short term solution focused therapy to avoid out of home placement. Overview: Ackerman and Associates P.C. proposed in 1996 to use a time limited, solution focused therapy model to assist in the implementation of Discrete Care Plans, court ordered care plans and to assist in implementing the results of mediation. We called this the Goal Achievement Program or GAP. We propose to continue this program in 1999-2000. The purpose of this highly structured time limited system is to implement care plans so families can avoid out of home placement. Families needing the GAP program are either immanently at risk of outplacement , need to be reunified and meet the PAC criteria or face imminent reunification failure and have failed or are failing to implement the program required of them. The model provides up to six hours of solution focused therapy over no more than a two month period, for these families at imminent risk of outplacement or needing reunification to achieve the required behavioral change. Three populations have been served: Group #1 . Those who completed mediation with our PAC funded program, but need, as determined by their caseworker, help fully implementing their contracts. Failure to receive such help would result in substantial delay in reunification or imminent risk of outplacement. Group #2. Those who did not utilize mediation and whose caseworker concludes are having difficulty accepting and implementing all or part of their Discrete Care Plan. That difficulty will result in imminent placement or is preventing reunification. Group #3. Those who are considered by their caseworker or by the court to need focused therapeutic assistance to successfully implement a court ordered plan. Failure to receive such help would result in failure of the court ordered plan and result in either substantial delay in reunification or immediate outplacement. 1 Purpose: The purpose of the time limited, solution focused therapy is to implement the short term changes needed to either prevent placement of reunify the family. Clearly defined achievable structured behavioral changes are responsive to short term therapy because they have a very clear focus and do not necessarily require resolution of underlying personality factors to succeed. Although such long term change may well improve the health of the individual and the family, achievement of long term change is not necessarily a prerequisite to reunification or prevention of placement. As long as functionality of the family can be restored and the child is protected within the umbrella of the child protection statutes, the goals of the GAP program can be achieved. For Group #1 Our mediation program has demonstrated a very high success rate with families who have been referred to negotiate how they will solve their own problems. Those in mediation have "ownership" of the plan they formulate. Nearly all have avoided placement. About half have succeeded in achieving long term change. We propose to use this program of implementing behavioral change to support those families who have difficulty making their contracts work. The GAP program will create a therapeutic environment for the family to establish a process of change, This is for clients who need extra time to solidify the gains they made in mediation. The mediation is the process by which the family set the goals needed to prevent placement or reunify. The GAP program is the place where the implementation of those goals is achieved for families that cannot do this on their own. For Group #2 A family's Discrete Care Plan (DCP) is created for every family at Social Services. The DCP is expected to assist them to change in a way that is in the best interests of the child, avoids placement or achieves reunification. Unfortunately, the family level of acceptance of the Discrete Care Plan is sometimes less than ideal. Those who fail to adequately implement their DCP are thus likely to rapidly return to a status where PAC sponsored intervention is appropriate. Elimination of psychological barriers to the Discrete Care Plan can be achieved through solution focused therapy by enhancing the level of control the family has in achieving the goals of the plan. In families that are resisting intervention by social services and are about to enter (or reenter) foster placement, short term therapy would focus on the implementation of the care plan goals. A major objective of the therapy is to build a sense of ownership in the solutions achieved. If foster placement is necessary, this model should shorten the length of foster placement. The therapy of reunification would focus on the implementation of goals that specify what behaviors need to be achieved to reunify the family. If the family treatment proceeds rapidly, the cost of that placement should be minimized. For Group #3 When the court has ordered a care plan for a family, there is obviously a perception of diminished control on the part of the parents. The court has told the family what to do. This does not mean that the family has accepted what it must do. Nor 2 does it mean that the family has the psychological skills to achieve the goals the court has set. Even when the family sincerely embraces the courts requirements, they may, at least psychologically, only have a vague or general sense how to do it. What is the role that family has in how the plan will be implemented since they must be the ones to change? The therapeutic role in the court ordered placement plan is first one of achieving psychological acceptance of the courts care plan. What are the ways the family will decide to change to meet the requirements of the court in the shortest possible time? Finding the answers to this question is the overall purpose of the short term therapy with Group # 3 and these answers will be available to the court in a period of time that is very short. From this point the family can return to direct caseworker supervision. If they continue to fail to implement the plan they would be able to return to GAP for more focused work on what they will do. Design: The time limited, solution focused therapy consists of six hours of therapy in a period of two months. The structure of how the therapy is arranged is variable. Some families may need intensive two hour sessions over as brief period as a few weeks to prevent placement or achieve reunification. Others may need shorter sessions over two months to prevent them from relapsing and needing to return to foster placement. In others, the level of psychological resistance may suggest a need for six weeks of sessions one hour per week or three sessions per week over two weeks. The key design feature is to achieve implementation of the goals that are developed whether those were through mediation, the Discrete Care Plan or the court ordered care plan. The therapeutic needs of the diversity of families requires clinical flexibility on the part of the therapists in scheduling. Scheduling also needs to be done considering other criteria particularly cost effectiveness. Families needing reunification will be on a faster track (if it is clinically appropriate) since the judicious reduction of foster placement time is quite cost effective. Other Considerations: There is no risk of the program running up excessive costs for any one family because of the six session model. Since intensive inpatient treatment programs traditionally have been a major source of cost for the expenditure of PAC funds locally, including a less expensive goal focused short term model is appropriate. The evaluation at the end of the six hours will specify any unresolved Issues in cases where further treatment is needed. Given our success rate with our mediation program, we structured the use of this low 3 cost treatment approach which has a maximum of $585 per family to be extremely cost effective and a very useful intermediate step before in patient treatment for appropriate referrals. Referrals have been stable over the past several years at about one family per month. The program is very easily measured because it will always have a clear starting point for each family. The evaluation strategy will seek to define the level of success achieved in complying with the goals of therapy. Resolved and unresolved issues will be stated in the evaluation for each family and sent to the caseworker at the conclusion of the six sessions of treatment. Finally, this program appears to have filled a need for the Weld County Department of Social Services on at least two levels. First, based on discussions we have had with our supervisors the program appears to fill a gap that truly exists in the continuum of care for families that meet the PAC criteria. Second, this is a lower cost intervention design which may be cost efficient in avoiding more expensive alternatives to placement. Target/Eligibility Populations A. Total number of clients to be served in this twelve month program has been calculated as follows. Three families per month times twelve months equals thirty-six families per year. If we assume a family size of five, two adults and three children, then the total client pool to be served is 180 individuals. That number includes at least 36 individuals who face either imminent outplacement or need reunification. These calculations make an assumption of a relatively even distribution between the three groups. We have the capacity to serve more than this number if demand for the services is there. We projected our maximum capacity for last year as forty eight families and expected 36 families to be served. The number of families served would be closer to on fourth to one third of the expected total. However, we would expect the totals to rise next year as the program becomes better known and understood. Our projected total for 98-99 is 36 families. B. Distribution of clients. Total number of clients we will serve is approximately 180 as calculated above. We would expect approximately 72 of these would be adult members of the family and approximately 108 would be minors. We estimate that they would be distributed across the age range from 1 to 17. The older children would most likely be teenagers in conflict with their family most often concerning issues related to their maturation into adults. The younger group will consist of children of no particularly predictable age whose parents are in conflict usually in relation to instability in the marriage, neglect or abuse. Neglect or abuse may be present in either group. C. Families Served. We anticipate serving twenty four to thirty-six family units. This 4 estimate is high compared to previous use. D. Sub total who will receive biculturaVbilingual services. We have a member of the staff, Emily Jaramillo Bansberg , who is a master's level clinical psychotherapist fluent in Spanish. She is also Hispanic. She has specific training in solution focused therapy and specializes in working with children, teenagers and families. We anticipate we can serve twenty-five percent or more of the total referred in a bilingual manner. All of the staff have extensive cross cultural experience. Lori Kochevar LPC has six years of experience treating families in the San Luis Valley. Joyce Ackerman Ed.D. and Steven Patrick Ph.D. have each spent several years working in American Indian reservation populations. Larry Kerrigan Ph.D. has more than twenty years experience as a therapist in Greeley and Susan Bromley Psy..D. is both a social worker and a psychologist with extensive experience training students in cross cultural sensitivity. Where there is a very young child, Sherri Malloy, Ph.D. can use a brief play therapy session to demonstrate to the parents the impact of the family disruption of the younger children. Where there are health issues involved in the family environment, Denise Wunderle, RN psychiatric nurse specialist will be able to assist in approaching these health concerns. E. We can provide services in South County if Social Services can provide a site to do such work. If that were available, we would schedule a full day of short term solution focused treatments with at least four families on the same day. Therefore, we would have to have at least four active cases in South county each time we traveled there. Alternatively, we are able to provide services on Saturdays in our Greeley location for any family. This may assist South County families in scheduling without interference with work schedules. To date we have had no difficulty providing services for South County residents at our Greeley offices by providing Saturday sessions. F Accessibility On weekdays, all providers of Ackerman and Associates are accessible through or office secretary and after hours through a 24 hour answering service and pager system. On weekends, this 24 hour access reaches the provider on call who is always a licensed Mental Health provider. We also provide Saturday sessions. G. Maximum per month. The program maximum is four families per month. H. The monthly average capacity is two or three families per month. I. The average stay,(and maximum stay) in the program is six hours over a two month period. Scheduling would be flexible and would attempt to maximize effective treatment in terms of achieving the best avoidance of placement or the most efficient return from placement. 5 Types of Services Provided We propose to continue to provide up to six hours of short term solution focused treatment. We would use a flexible scheduling model which would allow the therapist clinical judgment in meeting the needs of the family and maximizing the cost effectiveness of the treatment. Evaluation of the process would take place at the last session. For those families that do not need all six sessions, the last session will be the summation and evaluation session. For those that do need the six sessions, the sixth session will serve that purpose. The final session explicitly summarizes for the family what they have achieved and what they need to continue to work on. It also creates a structured record in the same format for all families so the program can be evaluated on how well it succeeded in helping implement specific changes that correlate with accelerated reunification or are associated with avoiding placement. In terms of the criteria for the PAC process: A. Comprehensiveness: Solution focused therapy does not attempt to provide a comprehensive assessment or diagnosis of the family in a traditional psychotherapeutic model. It focuses the family on rapidly achievable solutions to the problems related to either their mediation contract, their Discrete Care Plan or their court ordered care plan. We would require that the referred families have their Discrete Care Plans and their court ordered plans as applicable shared with the program at the time of referral. B. Access to other services: The purpose of short term therapy is to explicitly solve problems and lower barriers to achievement of the care plan. If the solution to a concern involves the referral to other services the caseworker will be notified at or before the conclusion of treatment and that service can be arranged for the family if they have not done so themselves. C. Co-Facillitation: Because there will be eight providers of short term focused therapy in the same group, each provider will have the opportunity to consult with other providers in Ackerman and Associates of similar services. We will use a consultation mechanism which preserves client anonymity. The therapy sessions will be conducted by a single provider. D. Conflict Resolution: In terms of those who completed mediation, the goal of the treatment would to be to implement the plans made in mediation. That means to help the family use their contract to prevent conflict from overwhelming the family again. In terms of the Discrete Care Plan group, conflict resolution would focus of the type of 6 conflict that brought them into contact with Social Services. What needs to be done to resolve that conflict now? How can that conflict be ameliorated or prevented in the future? For those with a court ordered plan the legal issues have been adjudicated and a solution prescribed . There is a court ordered plan. A key goal is acceptance of the court plan. In short term therapy the family will define and implement how they will make the court ordered plan work in their own lives. Measurable outcomes Measurable outcomes are of two varieties. One type is termed formative outcomes and the other type is called summative outcomes. Formative outcomes measure how the program is proceeding while the treatment takes place. Summative outcomes are the results of the treatment. In terms of formative measures we have the following... 1. Did the family follow through with the referral from their caseworker? 2. Did the family attend the sessions that were scheduled? 3. Did the family need all six possible hours allowed? 4. Did the family complete the evaluation portion of the program? We expect a 100% follow through for contacting us. This data will be based on a comparison of referral documents received compared to the record of appointments of the family. We expect 95% to attend a first session. 90%to attend a second or further session. We expect that 85% will complete five or more sessions and that all who attended at least one session will complete an evaluation with the therapist in their last session. To date there has been some difficulty clarifying which are appropriate gap referrals - especially that there needs to be a failure related to a written plan such as a mediation, DCP or court ordered plan. Of those who met this criteria all met criteria one and two above about half needed less than the six hours. Summative outcomes At the evaluation session which is the final session the family has with us we determine the following information. Is the child still in the home or been returned from placement? How well has the mediation contract, Discrete Care Plan or court ordered plan been completed? What family behaviors are different compared to their behavior before solution focused treatment. The other long term or summative outcomes listed below are also determined at this time. A. The child receiving services does not go into placement. At the evaluation session the length of time between the referral to the end of treatment will be recorded. In the prevention of outplacement one mode of scheduling may be to maintain contact 7 as long as possible to provide very brief maintenance sessions as needed within the two month time limit. We expect 70% of the index children referred to avoid placement. B. Families remain intact. Physically intact means the child remained or returned to the parents residence as specified in the treatment plans. We expect 70% of the families referred to remain physically intact and an additional ten% to remain psychologically intact ( placed with a relative) as a result of this model. In our experience psychological intactness is usually accompanied by less formal care relationships than foster care such as living with other relatives who were previously not willing to assist. C. Reunification of children with their families. Short term therapy should be very amenable for the reunification of families because the family will have a Discrete Care Plan and perhaps also a court ordered plan to follow. The nature of the therapy would keep these goals focused before the family. We would expect reunification therapy to be more intense in terms of being done over a shorter time frame. We would measure the length of time between initiation of short term therapy and the reunification in these cases. We expect that 70% of the families will be reunified by this process. D. Improvement in parental competency and parent child conflict management are expected to occur in all families who complete treatment. The persistence of these changes can be measured at the evaluation session by self report. Parental competency questions will be linked to the treatment plans. Did the families achieve the behaviors needed to meet the goals of the treatment plan? E. Cost effectiveness. The cost of this program is projected at $585 per family for six sessions. If outplacement is shortened by one month or reunification accelerated by one month the program pays for itself. The program is expected to be extremely cost effective. Further if any patients can use this program as an alternative to either inpatient or day treatment programs by using an intensive outpatient approach over a period of a week or two, cost effectiveness increases very substantially as a lower cost program is replacing a higher priced program to achieve a similar outcome. F. Does this program produce fundamental change in family dynamics? The process of solution focused therapy has the family define the behavioral goals for itself early in the process. At the last session these goals will be listed and the family will report 1.if that goal has been met and 2. if they think the change is likely to last for more than two months from that date. Item two provides a benchmark for evaluation of ongoing behavioral change. While the program is not focused on fundamental change it does provide a model for successful problem solving and learned problem solving skills interpersonal and negotiation skills are important as tools for producing fundamental change in the family. 8 Service objectives We have the following service objectives: A. Improvement of family conflict management. The goals of the mediation contract, the Discrete Care Plan or the court ordered care plan are centered on improving family conflict management and preventing conflict which places the child imminently at risk. The treatment goals of short term therapy are the goals stated in those documents as we have defined this proposal. Therefore improvement in conflict management is a central focus of this work. B. Improved parental competency in PAC sponsored programs seems to center on each parent developing more age appropriate and family system appropriate strategies. In dealing with conflicts with their child especially with teenagers, the areas of discipline, protection, instruction and supervision often need examination and practice to attain sustainable solutions. With younger children the therapy gives the parents the opportunity to implement and better define the roles each parent expects of the other. Those parental behavioral goals specified in the mediation contract, Discrete Care Plan or the court ordered plan will be the ones worked on. Thus we help achieve goals that increase parental competency. C. The ability of the family to access resources is a strength of the short term therapy model. Short term therapy has one of its origins in programs designed to assist employees. That origin called the employee assistance plan or EAP model specialized in directing people to the specific resources they needed in a very focused approach. The services recommended are determined by the explicit (and implicit) problems presented. Determination of additional services needed is a standard portion of short term therapy. Usually in the first session, goals are clarified and in the subsequent sessions resources are specified that are needed to help reach those goals. Since this proposal treats families who already have a written plan of clear goals for each or the three groups, families will recognize and be able to access the services they need. The methods used to document the service objectives will be a comparison of the stated goals of the treatment plan with the summative evaluation completed in the last session. For the project we will report on the type of goals and how well they were achieved using this short term treatment model, the numbers of children who were reunited or avoided placement and the other summative criteria listed under measurable objectives. Workload Standards A. The program has a capacity of four families per month. We anticipate an average of two. This is approximately 12 hours of face to face meetings per month. At each meeting, one therapist is present. This represents 144 hours of therapist time per year. 9 At our rate of $97.50 per hour( the same as last year's fee) the cost maximum is $14,040. B and C. There are eight providers /five licensed psychologists, one professional counselor, a bilingual master's level therapist and a psychiatric nurse specialist who will provide these services. All have specific training in short term solution focused care treatment. All have work experience as providers who have used this model in treatment. D. The modality of treatment is a short term solution focused treatment. E. Hours /month The total number of therapist hours is 12 per month or 144 per year. F. Staff There are eight individual providers supported by two secretaries in the practice G. Supervisor This contract would be supervised by Joyce Shohet Ackerman Ed.D. who would monitor the project for compliance. Providers are individually licensed and do not require clinical supervision except for one therapist who is being supervised by a licensed psychologist in the practice. H Insurance All providers carry one million three million liability, Ackerman and associates carries an additional one million three million liability policy on the group and a general liability policy which meets the required criteria for this application is on file with the county and is provided through Farmers Insurance. Staff Qualifications A. and B. Staff Qualifications Eight staff are available for the project. They exceed the minimum qualifications specified as documented below. The staff are: Joyce Shohet Ackerman Ed.D. Licensed psychologist; Susan Bromley Psy. D. Licensed psychologist (and licensed social worker); Emily Jaramillo Bansberg , therapist; Lori Kochevar M.S. Licensed Professional Counselor; Laurence P. Kerrigan Ph.D. Licensed psychologist; Sherri Malloy Ph.D. Licensed psychologist ; Steven Patrick Ph.D. Licensed Psychologist and Denise Wunderle MS, RN Psychiatric nurse specialist. All these providers are solution focused therapy providers. C. Training The staff has extensive training in family therapy and short term therapy. as documented by their extensive work experience. Collectively, seven of the eight providers have held licenses in their field for a total of more than 60 years with a range of 3 -20 plus years and an average length of licensure of about 10 years. Resumes are available if requested and were submitted in prior years. D. Continuing education As a part of their work in the private sector all providers in 10 this group maintain continuing education programs more than the minimum eight hours required. They participate in workshops and other activities. This proposal's continuing education requirements coincide with the requirements of other contractual arrangements and are being met on an ongoing basis by members of the group. E. Supervision Seven of the eight providers are independently licensed and not required to have clinical supervision. One therapist , Emily Jaramillo Bansberg, is supervised by Sherri Malloy Gonzales, a licensed psychologist in the practice. All the staff have advanced skills in intensive family therapy. The contract supervisor will monitor the specifications made in this proposal. F. Supervisor continuing education The supervisor of the project is involved in ongoing training to keep current with her profession through advanced workshops and seminars. Ackerman and Associates P.C. of which the supervisor is the president has more than seven years contracting experience for major managed care companies as short term solution focused therapy providers in Weld County. By contract we provide more than 1000 short term therapy sessions per year. The average patient completes treatment in four to five sessions in that model. The companies we contract with cover the majority of insured lives in Weld County. Dr. Ackerman manages all short term solution focused therapy contracts for Ackerman and Associates. Unit of service rate computation We are requesting to continue at the rate of 97.50 per hour for the GAP program. This is the same as our rate last year. It provides $58.50 for the therapist and overhead and expenses of $39 per therapist hour. This is the proportion of therapist fees to overhead that we have set for all programs of Ackerman and Associates. The overall profit margin is less than 5% . Budget Justification These rates are reasonable and customary for providers of the licensed doctoral level and breadth of training assembled in this proposal. The increase in the 1999 rate is zero compared to the rate for 1998. Our fees, we believe are justified by the documented success rates we have demonstrated in the application of short term solution focused therapy techniques to prevention of placement. PAC money is tracked through a computer data base system called MediMac which we have used for the past 60 months. The system allows us to track payments by client and by source of payment and any payment through the PAC will be tracked in this manner. No special issues are present related to project audit to our knowledge and a random project audit for WCDSS have shown no discrepancies.. Ackerman and Associates P.C. is a type S professional corporation and not a 501.c.3. 11 Di,inui ._. li-A I Iodticei tt Issue lamtc RCnetval:Repincememt I 32 A 00023 _60 05/08/97 RENEWAL I'SYCI I°LoaISPS PROFESSIONAL LIABILITY CLAIMS-MADE INSURANCE POLICY I'URCI IASING GROUT' POLICY NUNIIWR: 452-0002000 NOTICE: TI II US A CLAIMS-MADE POLICY, PLEASE READ THE POLICY CAREFULLY. Item DECLAR ,'PIONS CERTIFICATE NUMBER: 45P- 2032570 1. NAMED i.'iSURED: AI KER IAN AND ASSOCIATES PC ADDRE.S' 1750 25TI1 AVENUE (Number : Street, Town, GI)EELEY CO 80631 i." County, Si 'le IS: Zip No.) 2. POLICY I I .P3 From OO: Fro 05/01/97 x rt r / vy To US/U1/98 lee re (12:01 A.M. Standard Time At Localism Of Lier stated Premises s4,41 coo 4. pc. CLcte.- - 3/it,/ 3. COVERA ;I`-: LIMITS OF LIABILITY PREMIUM Professior $1 ,000,000 $3,000,000 $1,826.00 each Incident Aggregate - 4. BUSINLS OF THE INSURED: Psychology 5. TIIE NAN ED INSURED IS: ( ) Sole I ioprietor (including Independent Contractors) ( ) Partnership (X ) Corporation ( ) O11I • It: ' 6. 'Phis polio shall only apply to incidents which happen on or after: a) the policy effective date show, on the Declarations; or b) the effective date of the earliest claims-made policy issued by I ie Company to which this policy is a renewal; or c) the date specified in any endorsenl, nt hereto. 05/01/92 i 7. This polir' is made and accepted subject to the printed conditions of this policy together with the provis' m.s, stipulations and agreements contained in the following form(s) or cndorsentent(s): PLJ-2008 110/94 ) POE-8004 PLE-2147 PLE-2081 P0N-2003 • {-I CIIICAGO INSURANCE COMPANY 55 E. MONROE STREET, CHICAGO, ILLINOIS 60603 REPRESI 1TATIVE: Agent or Broker: Kirke-Van Orsdel, Incorporated Office Address: 1776 West Lakes Parkway Town and State: West Des Moines, IA. 50398 f Toll-free Number: 1-800-852-9987 s:. Each Associate of Ackerman and Associates carries an INTERSTATEadditional 1 ,000,000/ 3,000,000 personal liability • INSURANCE policy in addition to this policy for the corporation. GROUT' • 1.. PLP-2012 (06/93) Ice.) PLP-8003(1(94)(Ed. rd( Joyce Shohet Ackerman Ed.D. Susan Bromley, Psy. D. Licensed Psychologist Licensed Psychologist Ackerman and Associates, P.C. Ackerman and Associates, P.C. 1750 25th Avenue - Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, Colorado 80631 (970) 353 - 3373 (970) 353 • 3373 Laurence P. Kerrigan, Ph.D. Lori Kochevar, M.S. L.P.C. Licensed Psychologist Licensed Professional Counselor Ackerman and Associates, P.C. Ackerman and Associates, P.C. 1750 25th Avenue • Suite 101 1750 25th Avenue - Suite 101 Greeley, Colorado 80631 Greeley, Colorado 80631 (970) 353 - 3373 (970) 353 - 3373 Emily Jaramillo-Bansberg, M.A. Therapist Sherri Malloy, Ph.D. Licensed Clinical Psychologist Ackerman and Associates, P.C. 1750 25th Avenue • Suite 101 Ackerman & Associates, P.C. Greeley, Colorado 80631 1750 25th Avenue - Suite 101 (970) 353 - 3373 Greeley, CO 80631 (970) 353-3373 Steven Patrick, Ph. D. Denise Wunderle, CNS Licensed Psychologist Clinical Nurse Specialist Ackerman and Associates, P.C. Ackerman & Associates, PC. 1750 25th Avenue - Suite 101 1750 25th Avenue • Suite 101 Greeley, Colorado 80631 Greeley, CO 80631 (970) 353-3373(970) 353 - 3373 • ECLARATIONS E TRUCK INSURANCE EXCHANGE EFARMERS INSURANCE EXCHANGE FIRE INStiANCE EXCHANGE PECIAL NT E NTINEL MEMBERS of FARMERS INSURANCE GROUP OF COMPANIES R ACKAGE HOME DFFICE:4680 WILSHIRE BLVD..LOS ANGELES,CALIFORNIA 90010 UPER . Named . DR JOYCE SHOHE'T ACKERMAN PC Prod. Count Insured Prematic Acc't No. Mailing . 1750 25TH AVE SUITE 101 Address . 07-04-362 ii4576-38-07 GREELEY CO 80631 Agent Policy Number Type of he named insured is an individual unless otherwise stated: ❑ partnerstit ® Corp. Business OFFICE C Joint Venture Organization(Other than Partnership or Joint Venture) . Policy Period from 07/01/97 (not prior to time applied for) to 07/01/98 12:01 a.m.Standard Time. this policy replaces other coverages that end at noon standard time on the same day this policy begins. this policy will ii. t take effect until the other overage ends. This policy will continue for successive policy periods as follows: If we elect to continue this insurance:. we will renew this policy if ou pay the required renewal premium for each successive policy period subject to our premiums.rules and forms then in efte,:t. Insured location same as mailing address unless otherwise stated: 1750 25TH AVE SUITE 101 Pc /i, LS GREELEY CO 80631 Mortgage Holders _ J' p )///n 4.1/ 44 ,er, ask T— // a. . a-ei-P� . Loan# Loan# -3/gc/9q p. Premium S 492.00 ❑ "X'if Mortgage Holder Pays l. Policy Forms and Endorsements attached at inception: E0079-ED1 E6040-ED2 2521551290 565310-ED2 S0700-ED3 E6036-ED1 E4168-ED1 E4004-ED1 E4216-ED1 E4103-ED2 '. We provide insurance only for those coverages indicated by a specific limit or by an al COVERAGES LIMITS OF INSURANCE DEDUCTIBLE A-Building $ ::250 applies unless otner SECTION 1 B-Business Personal Property $ 50,000 .12,/ion indicated Jay an® ISIS1ooDS500 Ls C-Loss of Income(Not exceeding 12 consecutive months) ACTUAL LOSS SUSTAINED NONE Property OPTIONAL COVERAGES and Swimming Pool/Fences and Walkways $ ..Dove deduc-$ Loss of 'X Building Glass(Blanket) REPLACEMENT COST nom applies $ 100 Income X Outdoor Sign Coverage $ 1 00 mess other $ — Valuable Papers(In addition to$1000 included.) $ "nnon inm- $ aied ❑ Earthquake Damage See Coverages x A.B. R.C .1 the applicable ins. limit. SECTION II D-Business Liability-Including Products and Completed LIMITS OF LIABILITY Operations.(Annual aggregate applies for all occurrences (Annual Aggregate) during the policy period $ 1 ,000,000 Liability E-Fire Legal Liability$75,000 included unless other option indicated by an ❑X and 0$100.000❑$150.000 each occurrence (Subject to the annual aggreagate shown for Coy. 0) Medicals F-Medical Payments to Others(Subject to the annual aggregate $5.000 each person shown for Coverage D.) Limit of Liability (Annual Aggregate) ❑Professional Liability(see attached endorsement) $ ®l-V COVERED DEDUCTIBLE SECTION III Agreement I-Employee Dishonesty $5,000 NONE Agreement II-Broad Form Money and Securities-Inside $1 000 $250 Agreement III-Broad Form Money and Securities-Outside $ 1 000 $250 Crime Agreement IV-Medical Payments $500 each person NONE Agreement V-Forgery or Alterations $2,500 NONE i-5301 2-92 2ND EDITION Countersigned Ackerman and Associates, P. C . 1750 25th Avenue, Suite 101 Greeley, Colorado 80631 (970) 353-3373 fax: (970)353-3374 May 19, 1999 Dave Aldrich Weld County Department of Social Services PO Box A Greeley CO 80632 Dear Dave: This letter responds to conditions and recommendations set forth in Judy Griego's memo of May 14, 1999 regarding the results of the RFP bid process in relation to Ackerman and Associates P.C. bids for PY 1999-2000. We accept the recommendations and conditions set forth. Specifically: 1. We will arrange for gap services to be available through the WCDSS Fort Lupton Office. 2. We accept the condition of the $195 per contact hour for mediation . Please note that this is a two therapist per contact hour model so that the actual fee per therapist per hour is as we stated in the proposal. Thus this is a change in how this number is expressed not a change in the fee. 3. The role of Ackerman and Associates, the family group decision making staff and the family group conference are explained in detail in the proposal and are summarized here. These roles are a. to receive the referral , b. to meet with the caseworker, c. to develop a genogram of the family. d. using a sociographic technique to identify participants to be invited to the conference from extended family and other interested parties. e. contact potential participants and explain the process and obtain information. f. contact involved professionals and obtain their input / participation in the conference. g. Contact those excluded from the conference or unable to attend and get their views. i h. set a time and place for the conference. i. facilitate the FGDM conference to produce a written safety plan j. prepare the written plan for distribution to family. parents, caseworker and the court. k. Submit charges for payment per the payment mechanisms established for the expedited permanency FGDM contract PY 99-CPS-5 which parallels this service for non expedited cases. 4. We will continue to account for staff time to maintain coverage. In the last year one provider got married and another had a baby. Both circumstances were covered fully. One provider ended her relationship with Ackerman and Associates and two new providers have been retained to expand coverage and to provide full time availability of services delivered in Spanish. The program functions in a goal driven format set by the needs of WCDSS. The proposal is not a list of all services delivered to all families but an outline of the types of responses we deliver in any area of need. It is not the case that all clients need all possible services we can provide. 5. In regard to no services for therapy being for less that 45 minutes duration, we accept this provision. Note that the FGDM services contain a specific exception as regard to face to face work and are set at a flat fee in conjunction to PY 99 - CPS -5 in order to allow all the contact necessary to establish and run the conference. We expect to continue under this established protocol. The only other exception is in mediation where there is a meeting at one month after the agreement is reached. This meeting is one half hour in length with two therapists and is charged at $97.50. This is the same format that has been used since the inception of this model in 1994. Please contact Joyce Ackerman if there are any questions or concerns. We look forward to working with WCDSS in these diverse and important programs for 1999- 2000. Sincerely, Alan Ackerman Ph.D. Treasurer Ackerman and Associates, P. C . 1750 25th Avenue, Suite 101 Greeley, Colorado 80631 (970) 353-3373 fax: (970)353-3374 May 19, 1999 Dave Aldrich Weld County Department of Social Services PO Box A Greeley CO 80632 Dear Dave: This letter responds to conditions and recommendations set forth in Judy Griego's memo of May 14, 1999 regarding the results of the RFP bid process in relation to Ackerman and Associates P.C. bids for PY 1999-2000. We accept the recommendations and conditions set forth. Specifically: 1. We will arrange for gap services to be available through the WCDSS Fort Lupton Office. 2. We accept the condition of the $195 per contact hour for mediation . Please note that this is a two therapist per contact hour model so that the actual fee per therapist per hour is as we stated in the proposal. Thus this is a change in how this number is expressed not a change in the fee. 3. The role of Ackerman and Associates, the family group decision making staff and the family group conference are explained in detail in the proposal and are summarized here. These roles are a. to receive the referral , b. to meet with the caseworker, c. to develop a genogram of the family. d. using a sociographic technique to identify participants to be invited to the conference from extended family and other interested parties. e. contact potential participants and explain the process and obtain information. f. contact involved professionals and obtain their input / participation in the conference. g. Contact those excluded from the conference or unable to attend and get their views. h. set a time and place for the conference. i. facilitate the FGDM conference to produce a written safety plan j. prepare the written plan for distribution to family. parents, caseworker and the court. k. Submit charges for payment per the payment mechanisms established for the expedited permanency FGDM contract FY 99-CPS-5 which parallels this service for non expedited cases. 4. We will continue to account for staff time to maintain coverage. In the last year one provider got married and another had a baby. Both circumstances were covered fully. One provider ended her relationship with Ackerman and Associates and two new providers have been retained to expand coverage and to provide full time availability of services delivered in Spanish. The program functions in a goal driven format set by the needs of WCDSS. The proposal is not a list of all services delivered to all families but an outline of the types of responses we deliver in any area of need. It is not the case that all clients need all possible services we can provide. 5. In regard to no services for therapy being for less that 45 minutes duration, we accept this provision. Note that the FGDM services contain a specific exception as regard to face to face work and are set at a flat fee in conjunction to PY 99 - CPS -5 in order to allow all the contact necessary to establish and run the conference. We expect to continue under this established protocol. The only other exception is in mediation where there is a meeting at one month after the agreement is reached. This meeting is one half hour in length with two therapists and is charged at $97.50. This is the same format that has been used since the inception of this model in 1994. Please contact Joyce Ackerman if there are any questions or concerns. We look forward to working with WCDSS in these diverse and important programs for 1999- 2000. Sincerely, Alan Ackerman Ph.D. Treasurer Ef2i c otis-"Ns 444H4t DEPARTMENT OF SOCIAL SERVICES PO BOX A IDGREELEY, CO 80632 Administration and Public Assistance(970)352-1551 Child Support(970)352-6933 Protective and Youth Services (970) 352-1923 r. COLORADO May 14, 1999 Ms. Joyce Ackerman, Ed. D. Ackerman and Associates, P.C. 1750 25 Avenue Suite 101 Greeley CO 80631 Re: RFP 99008 (GAP) Intensive Family Therapy RFP 99008 (Mediation) Intensive Family Therapy RFP 99008 (Family Group Decision Making) Intensive Family Therapy RFP 99010 Option B Dear Ms. Ackerman: The purpose of this letter is to outline the results of the RFP Bid process for PY1999-2000 and to request written information or confirmation from you by May 20, 1999. A. Results of the RFP Bid Process for PY1999-2000 On April 7, 1999, the Families, Youth and Children (FYC) Commission approved the RFP(s) listed above for inclusion on our vendor list. The FYC Commission attached the following recommendations and/or conditions regarding your RFP bid(s). 1. RFP 99008, Intensive Family Therapy (GAP): Recommendation: Ackerman and Associates provide services to South County. This may be arranged through the Weld County Department of Social Services Fort Lupton Office. Condition: Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared by explanation and approved by the program area supervisor. 2. RFP 99008, Intensive Family Therapy (Mediation): Condition: (a) The hourly rate on the Notice of Financial Assistance Award shall read $195 per hour. (b) Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared Page 2 Ackerman and Associates, P.C., May 14, 1999 RFP 99008, IFT (GAP); RFP 99008, IFT (Mediation), RFP 99008 (FGDM), RFP 99010, Opt. B by explanation and approved by the program area supervisor. 3. RFP 99008. Intensive Family TherapyjFamily Group Decision Making,): Recommendation: Define the role of Ackerman and Associates, P.C., Family Group Decision Making staff, and the role of the Family Group Decision Making conference. Condition: Payment will be denied to Intensive Family Therapy providers for any charge submitted for therapy 45 minutes or less unless cleared by explanation and approved by the program area supervisor. 4. RFP Option B: Recommendations: (a) Account for staff on leave and continue to provide service to the client; (b) The program needs to be goal oriented. The program should address the specific needs identified by the caseworker rather than addressing all problems of the client. B. Required Response by RFP Bidders Concerning FYC Commission Recommendations and Conditions. The Weld County Department of Social Services is requesting your written response to the FYC Commission's recommendations and conditions. Please respond in writing to David Aldridge, Weld County Department of Social Services, P.O. Box A, Greeley, CO, 80632, by May 20, 1999, close of business, as follows: 1. FYC Commission Recommendations: You are requested to review the FYC Commission recommendations and to: a. accept the recommendation(s) as written by the FYC Commission; or b. request alternatives to the FYC Commission's recommendation(s); or c. not accept the recommendation(s) of the FYC Commission. Please provide in writing how you will incorporate the recommendation(s) into your bid. If you do not accept the recommendation, please provide written reasons why. All approved recommendations under the NOFAA will be monitored and evaluated by the FYC Commission. Page 3 Ackerman and Associates, P.C., May 14, 1999 RFP 99008, IFT (GAP); RFP 99008, IFT (Mediation), RFP 99008 (FGDM), RFP 99010, Opt. B 2. FYC Commission Conditions: All conditions will be incorporated as part of your RFP Bid and Notification of Financial Assistance Award (NOFAA). If you do not accept the condition(s), you will not be authorized as a vendor unless your mitigating circumstances are accepted by the FYC Commission and the Weld County Department of Social Services. If you do not accept the condition, you must provide in writing reasons why. A meeting will be arranged to discuss your response. Your response to the above conditions will be incorporated in the RFP Bid and Notification of Financial Assistance Award. If you wish to arrange a meeting to discuss the above conditions and/or recommendations, please do so through Elaine Furister, 352.1551, extension 6295, and one will be arranged prior to May 20, 1999. Sincerely, 0- J y A. ego, Di ctor cc: Mike Hoover, Chair, FYC Commission David Aldridge, Social Service Manager II JG:ef Hello