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HomeMy WebLinkAbout991776.tiff TCI July 20, 1999 I Chairman Dale Hall and Commissioners Weld County POB 758 Greeley, CO. 80632 Subject: Update on Transition to AT&T Name Dear Chairman Hall: Thank you for this opportunity to bring you up to date on our transition from using the brand name "TCI" to that of our new parent company "AT&T." As you know, this name change does riot affect the ownership of our local franchise - - we are simply changing the brand name and logo under which we do business in the community. Effective in early August, 1999 we will begin the process of using the AT&T brand throughout the former TCI organization: • AT&T will be the name used on our most prominent assets, such as our buildings, trucks and employee uniforms. • AT&T Broadband & Internet Services will be our business unit name. You will see this name primarily on our letterhead and business cards. • AT&T Cable Services is the name of our primary product group. Our product names, AT&T Digital Cable and AT&T Cable, fall under this primary group name. The name AT&T Cable Services will ultimately be reflected on our customers' bills and work order forms, beginning in late fall of this year. This will also be the name our customer service representatives will use when answering the phones, beginning in early August, 1999. To ease the transition, employees will use both names when greeting customers (for example, "AT&T Cable Services, formerly TCI")for a certain period. Of course, some of these brand changes will take several months and you may continue to see the TCI name and logo on various materials until the transition is complete. I will send you an update if there are any future issues related to the brand transition process that arise. In the meantime, please let me know if you have any questions about this information. Sincerely, Eric Barela General Manager Copy: Central Division Franchising ICI Cablevision of Colorado,Inc. 0n, We;a Tenth St,. r. roc 2\ COrlS4 rr+- °sl 991776 Sop. r AX �t a. C. cARD9`{ 17- ��-97 Hello