HomeMy WebLinkAbout960594.tiff RESOLUTION
RE: APPROVE GREELEY JOB SERVICE BUSINESS PLAN AMONG EMPLOYMENT
SERVICES, PRIVATE INDUSTRY COUNCIL, AND GREELEY JOB SERVICE AND
AUTHORIZE CHAIR TO SIGN
WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to
Colorado statute and the Weld County Home Rule Charter, is vested with the authority of
administering the affairs of Weld County, Colorado, and
WHEREAS, the Board has been presented with the Greeley Job Service Business Plan
among the County of Weld, State of Colorado, by and through the Board of County Commissioners
of Weld County, on behalf of the Division of Human Services, Weld County Employment Services,
the Private Industry Council, and the Greeley Job Service, commencing July 1, 1996, and ending
June 30, 1997, with further terms and conditions being as stated in said plan, and
WHEREAS, after review, the Board deems it advisable to approve said plan, a copy of
which is attached hereto and incorporated herein by reference.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld
County, Colorado, that the Greeley Job Service Business Plan among the County of Weld, State
of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the
Division of Human Services, Weld County Employment Services, the Private Industry Council, and
the Greeley Job Service be, and hereby is, approved.
BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized to
sign said plan.
The above and foregoing Resolution was, on motion duly made and seconded, adopted by
the following vote on the 8th day of April, A.D., 1996.
BOARD OF COUNTY COMMISSIONERS
II - WELD COUNTY, COLORADO
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� Barbara J. Kirkme er, Chaim
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j %�� ty Clerk to the Board
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ee . Baxter, Pro
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Deputy Cler . the Board
Dale . Hall
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Constance L. Harbert
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W. H. Webster ��
960594
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JOB SERVICE B 'NESS
I. DESCRIPTION OF THE MARKET:
Business Background:
The positive economic momentum established in Weld County over the past several
years will provide a steady and reliable growth in production and employment.
Many businesses in the area have added onto their businesses during 1995, and
some will continue to increase their durable equipment and inventory. The business
climate is favorable and interest rates should make expenditures more profitable.
Employment growth will continue to be centered in Services and Manufacturing.
Employment Services/Greeley Job Services has been delivering comprehensive
employment and training services for more than 16 years. The Weld County
Private Industry Council places an emphasis on customer satisfaction to ensure that
the quality and level of services provided meet and/or exceeds the customer's
expectations. The feedback mechanisms used to determine customer satisfaction
provides participating agencies with information that can be utilized for continuous
quality improvement of programs and activity.
In 1995, the fill rate for job orders was 90% and the placement of applicants was
10% . An analysis was completed on unfilled job orders. The analysis indicated
various reason why jobs were unfilled, and based on those findings; staff made an
overall improvement in filling job orders. In comparison of unfilled job orders
listed in 94-95 dropped 8.4%. This data indicates more jobs are being successfully
filled by staff. Since implementation of the Internet process employers are calling
and listing ProfessionaUTechnical jobs. More applicants are calling from other
states. The applicants who are calling are skilled professional/technical people.
The individuals who register with the Greeley Job Service who possess
Professional/Technical skills are given a partial application. These individuals live
out of the area or out of the state. The pitfall of not fully registering these individual
is not recording information into their skills for future recruitment.
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The Weld County One Stop Planning Consortium has completed the planning
process for a One Stop Career Center System. The success of this process is
attributed to the time, energy and resources committed by consortium members.
LABOR MARKET ANALYSIS
Weld County is an area of approximately 4,004 square miles. There are 28
incorporated towns. The county seat and principal city, Greeley, is located in the
west-central part of the County and accounts for 45% of the County's total
population. Weld County, one of the key-growth areas of Northern Colorado, is
expected to continue to receive a significant share of the state's population increase.
Weld County represents a highly diversified economy with a strong and stable
economic base to include agricultural, government and manufacturing. Rooted in
agricultural- industry and food processing the economy has grown and diversified
substantially over the past 25 years. Moving at a rapid clip the farm sector
provided 15.1% of Weld County's economy.
The Greeley area is home to Con Agra, a cattle feed and meat packing division that
employees 4,300 people in Weld County. The company's international market is
expanding and will continue to add new employees. During the 1st quarter of 1995,
the average weekly wage for all workers in Weld County was $442. This wage rose
7.28 percent from the 1st quarter of 1991 to the same quarter in 1995. Workers in
the private sector had an average weekly wage of$437, Government workers
received $465. The Service Industries,where there have been shortages of workers,
had an average wage of$366 a week. Between the 1st quarter of 1991 and 1995 the
weekly wage rose 19.2%.
Weld County's labor force represents the best of all possible world. Entry wage
rates generally fall in the $5.50 to $6.50/hr range, and our employees possess a solid
Midwestern work ethic.
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Weld County Average Annual Wages
Industry 1992 1993 1994 %change
1992-1994
FIRE 25,064 26,309 28,072 12.00%
AGR. 15,983 16,350 17,680 10.62%
MANUF.. 28,892 29,462 30,959 7.15%
In 1996 Weld County will continue to see expansion in a number of areas.. Dovatron
International anticipates hiring 400 new employees by 1998. Another circuit board
manufacturer, Electronic Fab Technology, also anticipates future expansion.
Nine firms chose Weld County for their new business location in 1995. These firms
include: Americule, Axleson Machine, Bandai America, Burnup & Sims, Florida
CirTech, D. C. Metzger Company, Thermo Greeley etc. These companies will
create over 220 new jobs. Continued growth in Weld County is anticipated.
EDAP tracked 54 existing companies who announced,began or completed projects
that will results in the investment of approximately $69 million in new facilities.
Some of the companies EDAP tracked were: RR Donnelley-Greeley, Distortions
Unlimited-Greeley, Starpack-Greeley, Golden Technologies-Johnstown, Brewer
Steel, Greeley, Knight Manufacturing,-Botec Division-Greeley, Colorado Air
National Guard-Greeley and Nelson Brothers Furniture -Eaton etc.
As demonstrated in the labor market analysis, there are several businesses needs
which the Greeley Job Service will need to meet in the upcoming year.
1. Provide new and existing employers with full array of services available.
2. Involvement with economic development activities
3. Use current computer system in providing labor market information to
employers and clients.
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Business Strategies
The following business strategies have been identified by staff to meet the business plan
goals and objectives for the year.
1. Assist new employers and existing employers in the recruitment and hiring of
staff by providing the full array of services in a timely and quality basis.
2. Continue to work with the Economic Development Action Partnership in
presenting services to new employers and expanding businesses.
3. Focus employer relation efforts in employment areas expecting growth to
ensure that sufficient referrals can be made to job openings.
4.. Work with employers that are closing or down sizing to assist there
employees transition to other employment opportunities.
II: Business Plan Goals and Objectives
Goal 1: CUSTOMER SATISFACTION
Customer Satisfaction is measured by the quality and level of services provided in meeting
and/or exceeding customers satisfaction.
MEASUREMENT: To be measured through applicant and employer surveys, mystery
shoppers. DS screen reviews, follow-up with employers as documented on the R screen
and review of monthly activities.
Objectives for Applicant Customers:
o MSFWs will be assigned to specific Intake staff who will be responsible for
registering and providing job referrals and other reportable services. Their
ultimate goal will be to provide job placement. Cases will be reviewed
monthly to measure the quality of services.
o Follow up contact will be provided to clients that have not received job
referral services at the time of registration as time allows.
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o Job Matching will continue to assure only qualified customers are
selected and contacted for job referrals.
o New registrants will be job matched during or after the intake assessment
interview. The registrant will be provided with appropriate job referrals.
Each registrants record will be coded with REGPY96 in the comments
section of the & screen.
o Continue to train staff on the most effective use of labor market information
and providing accurate information to clients.
o Sampling of the UI applicant data base will be monitored by assigned staff to
ensure quality of Job Matching.
o Weekly monitoring of the "sign in" logs will ensure that clients waiting time
does not exceed 10 minutes.
o Analyze the client flow system to identify high peak treads and modify staff
to meet demands of client flow system.
o On-going training will continue to train staff on the use of labor market
information and providing accurate information to clients.
o Referral of qualified applicants to job openings through the Job Bank.
System based on the applicants skills, knowledge and abilities will continue
o An Applicant Survey will be conducted to measure quality of services and
staff assistance.
o Provide job information for job seekers.
Objectives for Employer Customers:
o Monitor the number of referrals made on job orders to quickly identify any
potential problems, and follow through with the employer prior to the 72
hour follow-up requirement.
o Review the hard to fill job orders with employers and offer assistance in
searching for alternative skills.
o Utilize information on the Silver Plum Computer in providing labor market
information to employers and outside agencies such as chambers, schools,
universities etc.
o Continue to monitor the quality of the Job Match process.
o Continue to process job orders through the established Job Bank system.
o Provide training to employers on the America's Job Bank and Internet.
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Goal 2: 100% FILL RATE:
Fill 100% of the job openings received by assisting job seekers in obtaining meaningful
employment which will lead to sustained self sufficiency.
MEASUREMENTS: To be measured through the use of the Management Information
System reports.
An Employer's Survey will be distributed to measure employer's satisfaction on a semi-
annual basis.
Objectives to meet Goal 2:
o Fill 100% of the job openings received and identify strategies to address
there job orders traditionally not filled, IE. Federal Contractor Job Listings,
(banks, construction companies, etc).
o Monitor 10% sampling of job referrals on a monthly basis .
o Use the Applicant/Job Order Mix as a tool to analyze the hard to fill jobs
and determine why they were not filled successfully.
o Utilize the MIS reports.
o Determine market strategies to optimize fill rate.
o Identify strategies to overcome barriers to achieving 100% fill rate.
o Continue to monitor the 72 hour follow-up requirement.
o Analyze job orders from previous quarters.
o Continue to actively seek employers in person, telephone, mail, fax, or
Internet.
o Use the Applicant/Job Order Mix as a tool to analyze the hard to fill jobs and
determine why they were not successfully filled.
o Review the "C" closed orders and determine why an order was canceled.
Goal 3: TEAM OPERATIONS
To establish a team environment where each individual's commitment to achieving the
overall mission of the Division of Employment and Training is demonstrated.
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MEASUREMENTS: The measures of success in achieving this goal will be how well the
goals and objectives are accomplished.
Objectives to meet Goal 3
o Provide training opportunities to staff to increase their skill through agency
sponsored training and training available through county government
sponsored tuition.
o Ensure monthly staff meetings are conducted to encourage staff input into
the agency goals and objectives.
o Broaden staff awareness and encourage better utilization of referral sources
to community services by having agencies present information in a semi-
formal meeting regarding their agencies. Encourage the cross training of
staff.
o Provide copies of the Job Service Business Plan and encourage staff to
discuss new strategies and objectives to meet the goals.
o Provide cross training of responsibilities and job duties in order to provide a
more comfortable working environment, and higher skill level.
Goal 4: CONTINUOUS IMPROVEMENT
To continuously improve the services of the Job Service Center.
Part I: QUALITY
Objectives A: To adhere to the standards specified in DL 91-104 concerning new Directions
- Employment Service, and address the issues detected by the Mystery Shopper.
o Ensure that a quality match can be made from information contained on
applicant registration and job orders by entering complete and accurate
information into the system.
o Develop standardized desk aids for staff and clients which will include
accurate skills in the & screen. This will ensure quality as well as consistency
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in providing job referrals to applicants.
o Develop a strategy plan for on sight tours and orientations for specific target
groups.
o Provide Job Service reports to community agencies, employers who are
requesting assistance with Supply/Demand Report, Labor Unemployment
Statistics, and Labor Market Information.
Objectives B: To insure that a quality match can be made from information contained on
applicant registrations and job orders by entering complete and accurate information on
all of the pertinent ODDS data screens.
o Ensure that all services provided are properly recorded and documented in
ODDS.
o On a daily basis a sampling of the applicant data base will be monitored by
assigned staff to ensure 100% levels of quality. Staff identified as having
identification in this area will go through formal training with the training
specialist
o Provide on-going training to staff that will review practices and procedure to
ensure that client data is kept up-to-date
o Continue to actively seek employers in person, telephone, mail, fax, or
Internet.
Part II: MARKETING
Objectives A: To develop marketing strategies to increase employer, and applicant,
awareness and utilization of our services.
o Conduct joint employer visits with Economic Development Partnership
Action existing industries and assist in the preparation of labor market
information and presentations with potential new businesses.
o Increase community awareness of the available services and benefits of using
Employment Services by utilizing a media display at various functions in
Weld County.
o Provide labor market information,wage surveys and other relevant
information to the Economic Development Action parnsherip and other
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applicable parties.
o Actively involve and educate EDAP in services available in Weld County
through participation in the Weld County Private Industry Council.
o Assist employers through mass applications processes when a large number
applicants are needed to fill a job order.
o Develop marketing strategies to increase employer and applicant,
awareness, and utilization of our services.
o Send flyers to employers regarding the services we offer.
o Continued use of the Internet job referral process ,to respond to an
increasingly growing client base of professional individuals seeking
employment.
o Continue to actively seek employers in person,telephone, mail, fax, or
Internet.
o Continually increase the proportions of our job listings which offer higher
wages and longer duration of employment.
o Disseminate labor market information to the community, Chamber of
Commerce, EDAP and UNC etc.
o Continue to educate employers on the benefits of employing individuals at a
better wage. c.
Objectives B: To utilize creative methods to publicize our involvement in local labor
exchange activities.
o Continue to provide up-dated job opening through the Electronic Data
Board.
o Continue to provide information on the America Job Bank(this service
provides the customer the opportunity to access information through the
Internet).
o Continue to look at Home-Page for Local community Networks.
Objectives C: To participate in local events which will publicize our services and improve
the image of our agency within the community
o Participate with EDAP in discussions with employers seeking relocation into
Weld County.
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o Continue to provide information on jobs and jobs in demand
o Provide Labor Market Information to employers and applicants
o Continue to disseminate Labor Market Information to EDAP
o Continue recruitment of as well as provide information on education and
training programs.
o Continue to recruit and provide testing, screening and referral of qualified
applicants for current job openings
Objectives D: To continue to advertise all services.
o Continue to measure the performance of the Job Service
o Veteran Placement Standards
o Migrant and Seasonal Farm worker Program
o Overall Job Service Performance
o Comparison of Weld County Performance to the State on semi-annual basis
o Jobs Opportunities and Basic Skills Program
o Employment First Food Stamp Job Search Program
o Summer Job Hunt
o Older Worker Program
o Continue to advertise job openings in local paper
o Continue to list job openings on job-lines
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•
This signature page is to verify that the following actions related to the PY 1996-97 Job Service
Center Plan have occurred.
o That the Job Service Center Plan was developed by the Job Service Center Director with
the concurrence of the local Private Industry Council or Service Delivery Area
Administrator and chief Local Elected Official(s) for the geographic area served.
o That the Job Service Center Plan was reviewed and jointly agreed upon by the Job
Service Center Director, the Private Industry Council Member/Chairperson and chief
Located Elected Official(s).
(--773- 49/ 2 Cl l k
ind L. Perez Employment Services Director Date
(Job Service Center Manager).
Willie Morto CSairman Date
►.� Private industry Council Chairperson)
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960594
MEMORAnDum460 \:
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Barbara J. Kirkmeyer, Chair _} ;'; ^: n5
r Board of Weld County CommissionerspdLe Apri15r 1996
CLEnf
COLORADO From
Walter J. Speckman, Executive Director '-- TO TH= :.-
: Job Service Center Plan
Subject
Enclosed for Board approval and signature is the Greeley Job Service Center Plan for 1996-1997.
The Job Service Plan has a time period of July 1, 1996 through June 30, 1997. The Plan
provides the information required of all Job Service Centers.
The Plan does not include any budget information: however, the Job Service Contract which ties
directly into the Plan, and does contain pertinent budget information will be forthcoming.
If you have any questions please telephone Walt Speckman at 353-3816.
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