HomeMy WebLinkAbout971710.tiffRESOLUTION
RE: APPROVE MEMORANDUM OF UNDERSTANDING FOR ONE -STOP CAREER
CENTER AND AUTHORIZE CHAIRMAN TO SIGN
WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to
Colorado statute and the Weld County Home Rule Charter, is vested with the authority of
administering the affairs of Weld County, Colorado, and
WHEREAS, the Board has been presented with a Memorandum of Understanding for
One -Stop Career Center between the County of Weld, State of Colorado, by and through the
Board of County Commissioners of Weld County, on behalf of the Department of Human
Services, Employment Services Division, and the Workforce Coordinating Council of the Office
of the Governor, State of Colorado, commencing July 1, 1997, and ending June 30, 1998, with
further terms and conditions being as stated in said memorandum, and
WHEREAS, after review, the Board deems it advisable to approve said memorandum, a
copy of which is attached hereto and incorporated herein by reference.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of
Weld County, Colorado, that the Memorandum of Understanding for One -Stop Career Center
between the County of Weld, State of Colorado, by and through the Board of County
Commissioners of Weld County, on behalf of the Department of Human Services, Employment
Services Division, and the Workforce Coordinating Council of the Office of the Governor, State
of Colorado, be, and hereby is, approved.
BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized
to sign said memorandum.
The above and foregoing Resolution was, on motion duly made and seconded, adopted
by the following vote on the 11th day of August, A.D., 1997, nunc pro tunc July 1, 1997.
BOARD OF COUNTY COMMISSIONERS
APP
y5; 5T
WELD OUNTY, CO,.ORADO
P
YGeorge . Baxter, Chair
Constance L. Harbert, Pro-Tem
EXCUSED
Dale K. Hall
za5y, _A L
rbara J. Kirkmeyer
//UV Oil%
W. H. Webster
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HR0068
STATE OF COLORADO
OFFICE OF THE GOVERNOR
Colorado Workforce Coordinating Council
1580 Logan Street, Suite 410
Denver, Colorado 80203
Phone: (303) 894-2076
FAX: (303) 894-2064
August 1, 1997
Linda Perez, Director
Weld County Employment Services
P.O. Box 1805
Greeley, CO 80631
Dear Linda:
Roy Romer
Governor
Margaret E. Poi -lido
Chair
Ledy Garcia -Eckstein
Executive Director
As you know, Weld County's proposal for One -Stop implementation has been approved.
We are confident that Weld County will be successful in helping to chart the direction of
Colorado's One -Stop system.
Enclosed is a Memorandum of Understanding (MOU) which must be signed by the Chair
of the Weld County Board of Commissioners before funds can be released. Once the
MOU has been signed and returned, we will set up your One -Stop account from which
funds will be drawn to meet your expenses. Silje Sodal will be contacting you soon
regarding the procedures for setting up your account and spending the grant funds. If you
would like to assign someone other than yourself to handle the fiscal management of your
One -Stop implementation grant, please have that individual contact Silje.
We look forward to working with you. Please contact Silje or me at (303) 894-2076 if
you have any questions.
Sincerely,
i
Ledy Garcia -Eckstein
Executive Director
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STATE OF COLORADO
EXECUTIVE CHAMBERS
136 State Capitol
Denver, Colorado 80203-1792
Phone (303) 866-2471
MEMORANDUM OF UNDERSTANDING
Workforce Coordinating Council
Office of the Governor
and
Weld County Board of Commissioners
Roy Romer
Governor
This memorandum of understanding constitutes a complete agreement (the "Agreement") between
the Colorado Workforce Coordinating Council of the Office of the Governor, State of Colorado
(the "Council"), and the Weld County Board of Commissioners (the "Commissioners"),
representing the region encompassing Weld county, under which tasks will be performed as
described in the attached Regional Workforce Development Plan (Attachment A), submitted by
the Region on May 16, 1997.
WHEREAS, it is in the interest of the state to develop a seamless system of One -Stop Career
Centers to meet local employment and training needs; and
WHEREAS, the Workforce Coordinating Council of the Governor's Office has created the vision
for a system of One -Stop Career Centers; and
WHEREAS, the state received a grant from the U.S. Department of Labor for the implementation
of Colorado's One -Stop vision; and
WHEREAS, the funds which are involved in this contract are custodial in nature; and
WHEREAS, the One -Stop Career Center implementation process is a collaborative effort
involving the Workforce Coordinating Council of the Governor's Office and other organizations
and agencies involved in workforce training; and
WHEREAS, required approval, clearance and coordination have been accomplished from and with
appropriate agencies; and
WHEREAS, authority exists in the Law and funds have been budgeted, appropriated or otherwise
made available and a sufficient unencumbered balance thereof remains available for payment
through the 1997 One -Stop Career Center Implementation Grant (fund number 1528).
NOW THEREFORE, it is hereby agreed that:
1. The Council shall grant $113,894.00 to the Weld County Board of Commissioners to fiscally
administer, in compliance with the U.S. Department of Labor One -Stop Career Center
Implementation Grant, the implementation of a One -Stop Career Center model.
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2. The funds awarded by this grant are intended to be obligated by June 30, 1998 and liquidated
by October 31, 1998. Any funds not liquidated by October 31, 1998 shall revert to the
Council.
3. The Council agrees that the payment will be made as follows:
a. This is a cost reimbursable sub -grant Agreement. Payment will be made based upon
reasonable, allowable, and actual costs incurred.
b. The region may bill the Council monthly for expenses incurred during the previous month
and may add an amount equaling up to 48 hours of cash on hand. The invoice must be
approved by the One -Stop Director or designee. The invoice must include line -item costs in
accordance with the budget submitted in Attachment A. In -kind resources expended must be
documented. A format for submitting invoices will be provided by the Council.
4. The Commissioners shall:
a. Provide a qualified fiscal/administrative agent to serve as a contact person for the
Council on this project.
b. Provide the Council with an interim progress report, including program and budget
information, to be due February 28, 1998.
c. Provide the Council with a final report to be due on August 31, 1998. The report should
include a final accounting for the funds awarded and a progress report of One -Stop
implementation. The report must demonstrate that the regional implementation process
and strategy are in compliance with the Colorado Department of Labor and Employment
performance contract for One -Stop Career Centers.
5. At all times during the performance of this Agreement, the funds awarded shall be used only
for expenditures pre -approved in the budget and may not be used for any purposes that are
prohibited by federal and state laws, orders, and regulations.
6. To the extent that this contract involves the expenditure of 100 percent federal funds, payment
of funds pursuant to this contract is contingent upon continuing availability of federal funds.
If federal funds are not available, the Council shall not be obligated to provide funds to the
Commissioners.
7. The Commissioners shall perform and administer the objectives set forth under the
supervision of the Council.
8. The Commissioners agree to submit to the Council all fiscal and programmatic information
required to comply with the laws and regulations of the U.S. Department of Labor.
9. Any funds not expended in compliance with the U.S. Department of Labor shall be returned to
the Council within five days of notification of such non-compliance by the Council.
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10. All written documents and performance under the Agreement shall be coordinated with and
approved by the Council. Any funds not expended or coordinated with approval by the
Council are subject to being returned within five days of written notification if such non-
compliance exists.
11. The Council reserves the right to withhold and/or terminate payment of funds if the
Commissioners do not comply with the terms of this Agreement or the tasks described in
Attachment A.
12. All materials produced under this Agreement shall be the property of the State for use by the
public.
13. This Agreement may be terminated by mutual consent of the Council and the Commissioners.
Parties must give sixty (60) days written notice to the actual termination date.
14. This Agreement cannot be modified or changed unless those modifications are in writing and
signed by all parties.
15. This Agreement shall be effective July 1, 1997 and shall terminate October 31, 1998.
eorge B. Baxter, Chair
Weld County Board of Commissioners
Ledy Ga4Eia-Eckstein, Executive Director
Colorado Workforce Coordinating Council
rfido, Chief of Staff,
do Workforce Coordi
Kffice of the Governor
ting Council
August 11, 1997
Date
Date
Date
3
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; DEPARTMENT OF HUMAN RESOURCES
EMPLOYMENT SERVICES OF WELD COUNTY
1551 NORTH 17TH AVENUE
P.O. BOX 1805
GREELEY, COLORADO 80632
COLORADO
July 2, 1997
Ledy Garcia -Eckstein
Executive Director
Colorado Workforce Coordinating Council
1580 Logan Street, Suite 410
Denver, Colorado 80203
Dear Ms. Garcia -Eckstein:
APPLICANT (303) 353-3815
EMPLOYER (303) 353-3800
With regard to the Weld County Regional One Stop Career Center Plan, submitted on May 14,
1997, the following provides additional information on the `Issues to be Addressed'.
1) Will the ex -officio members of the Regional Workforce Board be voting or non -voting
members?
The ex -officio members are non -voting members. A union voting member as identified
in the Regional Workforce membership requirements will be recruited.
2) The list of all partner agencies is incomplete (e.g. Wagner-Peyser and JTPA are missing
from the list of programs) - moreover, a referral system for many of these services is not
true integration.
The Job Training Partnership Act Titles IIA - Adult; Title IIC - Youth; Title III EDWAA,
and Wagner-Peyser Basic Labor Exchange are fully integrated in the Weld County One
Stop Career Center.
Other programs fully integrated in the Weld County One Stop Career Centers are
identified in Attachment A.
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3) Are there any plans to expand the hours of operation in the future?
There are no plans to expand the hours of operation in the future.
4) The plan doers not discuss how services will be more accessible all over the county,
especially in the outlying areas. It is a very large county and therefore, it may make sense
to have several satellite offices. It is important to include the entire county, and not just
concentrate on services in one location.
The plan outlined the following two areas which would increase accessibility in Weld
County.
. a satellite office expanded in Fort Lupton will serve the second largest population
center in Weld County.
. The School to Career effort will be enhanced through the development and
implementation of linkages with 13 school districts in Weld County through
connections with Internet, site visits at the One Stop and visits to the schools. In rural
Weld County, schools are usually a major link in the community. Other enhanced
services will include the development of a job line resources list, brochures, a home
page for workforce development services, etc.
5) Please submit more information regarding the intergovernmental agreements.
As discussed in the One Stop Career Center Plan. for eligibility purposes the Service
Delivery Area will contact the connecting SDA when a customer desires JTPA services
outside of its area ofresidency . This is more likely to occur in the rural areas, where it is
more convenient to travel across a county line for services. Serving non residents occurs
when an SDA determines they have the resources to serve the customers.
As stated, all core services are available regardless of residency.
6) Please provide more detail about how the region plans to charge a fee for service. Who
will be charged, what's the fee structure, will there be a sliding scale?
The Weld County Regional One Stop Career Center Plan addresses fee for service. At
this time, there are no plans for additional fee for service areas.
7) The list of core services is complete; however, it is not clear how the services will be
delivered.
Core services may be delivered through published information, i.e., brochures,
advertisements, postings, etc, available in the main office or the satellite office, and
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community agencies. The majority of services will be delivered through staff interviews
and discussions, Internet access, utilization of job lines. mailings, employer or school
visits. To the degree possible, self-service access. use of Internet and the Home pages,
individuals with computer access and skills will be able to access information through
personal computers and at libraries or schools. Enhancements for the One -Stop, expected
to expand the information and services available through technology linkages, will
include labor market information, referral to available jobs, employer utilization of the
Internet, job lines and other workforce development areas.
8) Please discuss Weld County's marketing plan in more detail.
A marketing plan for the One Stop Career Center has not been completed. Weld County
currently uses the following format for marketing various programs and services.
I. General'Business Development Strategy.
a. Eucation Campaign - to increase the awareness of the services offered through the
One -Stop Career Center System.
* Business and Organization Presentation- including local business organization
and the Chamber of Commerce, school districts, and customers
* Media - to include a display, radio and newspapers.
* Promotional letters and telephone calls - to new and existing employers to use
or continue to use the services and to provide an awareness of services
available, i.e America's Job Bank, labor market information, etc.
b. Determine effective use of resources in advertisements and promotions of
services. This will also include advertising jobs for specific employers and
generating applicant/customers response to job orders and recruiting customers
for programs to improve the utilization of services.
c. Seek opportunities to publicize the One Stop Career Center Services through news
releases about special programs, such as, Summer Job Hunt, Older Worker
Programs, Welfare Reform, etc. Develop news releases and distribute them
county -wide to all newspapers, radio stations, and local stations. Promote special
recognition wards or events for staff, programs and successful and satisfied
customers.
d. Design and implement surveys and gather statistical data to assist in determining
program effectiveness and identify target areas for improvement in market effort
and with program design.
II. New Business and Existing Business Development Strategies
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Coordinate with the Economic Development Action Partnership and Greeley Weld
Chamber of Commerce to contact new and existing businesses to offer our services.
III. Develop and implement specific marketing strategies for specific applicant groups,
i.e.. youth, Temporary Assistance to Needy Families, Job Training Partnership Act
Program, etc.
IV. Develop or modify "selling tools" for staff to use in soliciting job openings from
employers for the benefit of special target populations, including the veteran, the
welfare populations, older workers, individuals with disabilities, youth, etc. This
includes meeting with employer to discuss the programs, mailing brochures, provision
of training to staff, etc.
As discussed in the One -Stop Career Center Plan there are a number of enhancements
planned to improve and expand services. These include such areas as: expandsion of
career center orientation tools throughout Weld County, provide additional and expand
information currently available to schools districts, development of a Multi -Media
Resource Library and Regional Employer Resource Library, the utilization of
technology for workforce development information including the Internet, America's
Job Bank, and accessing categorical programs for both employer and applicants. As
developed each of this areas will have a marketing strategy developed.
9) Please provide additional information about steps that will be taken to ensure that
performance standards and program requirements are met.
As discussed on page nine, data obtained through the various systems will be used to
analysis performance on a quarterly basis and make appropriate adjustments to meet all
performance standards.
Job Training Partnership Act Programs
Front line staff will be provided with numerical goals at the beginning of each program
year in areas like enrollments, terminations and outcomes, as well as activities for
enrollments. Staff can review their performance and make adjustments at any time.
The director and unit supervisors will review these reports monthly to determine staff and
program performance and make the appropriate adjustments.
A check up report is reviewed monthly to ensure compliance areas for enrollment, timely
data input by case managers, and data entry errors. Any problems areas are corrected
immediately.
The OMNI report is reviewed monthly to determine customer satisfaction and ensure the
appropriate response by staff
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Wagner Peyser
Staff and Unit supervisors review veteran Placement Standards and Migrant and
Seasonal Farm worker Programs Standards monthly. Strategies are developed, (i.e.,
employer contacts, outreach methods, client flow system, follow-up with customers,
etc.) to address any deficient areas and improve performance.
Job orders and registration sampling is performed weekly to ensure correct data entry,
quality job orders and quality applications and skill screens are being conductded.
Customer satisfaction surveys are completed by the Colorado Department of Labor
and Employment. Staff follow-up immediately and provide customer services on any
areas of concern.
An employer survey is completed semi-annually with employers listed with
Employment Services. Customer Satisfaction areas include timely response to job
orders, quality of referrals, timeliness of referrals, satisfaction with the office and to
what degree the office met their expectations. For any employer, less than satisfied,
staff follow up with an employer phone call or visit.
. Temporary Assistance to Needy Families
The same type of reports will be used to monitor the Temporary Assistance to Needy
Families program as those used for the Job Training Partnership Act Programs.
. Employment First Food Stamp Job Search Program.
The Director, Unit Supervisor and staff review monthly reports from the Department of
Health and Human Services on performance standards. If the program is not meeting a
standard, strategies are developed to bring the program to standard and subsequently
monitored the program for success. The Unit Supervisor also randomly selects files
monthly to determine the quality of paper work and appropriate component
assignment.
. One Stop Career Center Standards
The standards will be measured in part by the specific performance and measurements
discussed previously.
Employment services will review additional measurements of satisfaction for
services provided more specifically under the One Stop. This will include surveys.
services, evaluations etc.
The market growth and penetration standards have not been defined.
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The cost-effective delivery of service strategy has not been defined.
10) The description of School -to -Career activities is adequate; however, Weld must be aware
to include all school districts and not just those in Greeley. Also, no specific education
partners are listed.
i
Weld County will be working with all school districts in the county.
The Education Partners listed in Attachment C are Aims Community College, University
of Northern Colorado. Education Opportunity Center. and Greeley Dream Team.
Weld County is also on the Fort Lupton School District School to Career Partnership,
School District 5 Johnstown Milliken Alterative Cooperative Education Committee,
Weld Opportunity School Board Team and the Windsor School District Transition Team.
11) The description of connections and partnerships to Adult Basic Education. secondary and
post secondary vocational programs and dislocated worker programs is inadequate.
Please provide more detail.
Adult Basic Education - Employment Services has numerous means, connections, and
partnerships to deliver this service to individuals who require this activity. Employment
Services operates a computerized learning center which offers Adult Basic Education and
GED activities. To enhance this service, Employment Services has an agreement with
Aims Community College to deliver GED classes within the Employment Services
facility. In addition agreements and connections have been made with Aims Community
College, Right to Read, Rocky Mountain SER, and Bueno HEP for the referral of
individuals in need of Adult Basic Education Services. Referrals to these agencies are
based upon which is the most convenient while best meeting the individual's need.
Secondary and Post secondary vocational programs - Employment Service has non-
financial agreements with each of the thirteen school districts within Weld County.
These agreements outline the process for the referral of individuals to categorical
programs operated by Employment Services as well as the responsibilities for reporting
progress. In addition, Employment Services has representatives involved in the School to
Career efforts operated through the Weld BOCES, School District 6, and Ft. Lupton
School District RE -8, and through this association, has established contacts for the
various Tech Prep initiatives. Based upon these relationships, eligible youth can be
referred to the appropriate individuals or programs which best meet their needs.
Employment Services has established partnerships with Aims Community College, Front
Range Community College, as well as other local vocational programs. Agreements
regarding referrals and financial assistance arrangements have been made, and updated
information regarding training options is available at Employment Services. Information
on non local vocational programs is also available. and individuals are referred to the
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program which is most convenient while best meeting their needs.
Dislocated Workers Program - Employment Services of Weld County is the Sub -State
Area for the Economic Dislocation and Worker Adjustment Program for Weld County.
Programs are operated through Employment Services.
12) The description of services for Migrant and Seasonal Farm workers is inadequate. Please
elaborate.
Attachment 1 contains Weld County's Migrant and Seasonal Farm Worker Outreach Plan
for the period beginning July 1, 1997.
13) The wording for Veterans' services on page 5 is wrong - please correct.
Employment Services of Weld County will continue to provide veteran preferences and
high quality services to its veterans population. In July, 1997, Weld County will have a
Disabled Veteran Outreach Program (DVOP) Specialist located in its office.
Employment Services will follow established guidelines which outline the "triage"
procedures to be implemented in screening those veterans in need of case management
services provided by the office DVOP. The provision of services to veterans and the
priority of services for veterans, will remain the responsibility of Employment Services of
Weld County in the provision of the Wagner-Peyser services.
14) The budget figures do no add up correctly - the proposed budget is 11,900 over the stated
total. Please re -do and also provide a budget narrative.
An adjusted budget is located in Attachment 2.
Budget Narrative
I. Personnel Services
This budget amount will be used to contract part time, designated staff time or
special projects contracts for the development of the resources and enhancements
programs and goals for the One Stop Career Center System.
School to Career and One Stop Career Center Services for youth - a part time staff
person to focus on school to career efforts with the 14 school districts in Weld
County. This will include visiting all schools at least once per year and provide
increased access and availability of core services and One -Stop Career Center
Information; participate in job fairs and career classes; provide information on
accessing workforce development through the Internet to include America's Job
Bank, and home pages; provide local and regional labor market information, etc.
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Multi -media Resource Libraries - Development of two multi -media resource
libraries focusing on workforce development areas for both job seekers and
employers. The two areas of focus are: a customer/consumer library which would
cover such area as: information on job outlooks, training areas, how to look for a
job, how to access labor market information, self-help resources, and categorical
programs information; and employer resource library which would provide
information regarding topics such as labor laws, Americans with Disabilities Act,
School to Careers Partnerships, etc.
Market Growth and Labor Supply - research market growth and labor supply to
better meet the needs of job seekers and employers. Identify and market services
to employers to expand the professional and technical job orders to better meet the
job seekers needs. Identify high demand occupations that have a low applicant
base and work with employers to identify appropriate training to expand the labor
supply.
Identify training and education Information - to provide a user friendly system in
which the customers can review information on training andeducation options
available within the regions including graduation and placements rates of various
training programs and to correlate this information with the market growth and
labor supply information.
Use of Technology - develop tools to help customers, both employers and
applicants, navigate the Internet for America' Job Bank, as well as other sites for
accessing employment and training information.
2. Travel
To attend appropriate training and conference to implement and enhance the One
Stop Career.
3. Equipment
To purchase the hardware necessary to meet the minimal hard ware requirements
for automation. To purchase a computer and printer for the reception area to
promote self help and self directed options for employment and training
To improve the image and services available at the Greeley and Ft. Lupton offices
by providing a comfortable and user friendly atmosphere at first point of contact
in a physical location by replacing reception school desks with comfortable
furniture in which customers can complete application, review workforce
literature or brochures etc. To remodel the reception areas to allow for a self-help,
self access computer. Improve access to self -access information with literature
organizers, information racks, etc. Purchase staff keyboard drawers for easier on -
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line data entry.
5. Contractual
A Weld County One Stop Career Center home page will be developed to expand
workforce and training information available through the use of technology. This
will also include linkages to information on adult education and literacy
programs, training information, and supportive services areas, such as child care
and transportation, as well as connecting with other community networks.
A 800 line will be used to allow increased access to the One Stop Career Center.
This will allow rural community citizens to contact the office, at no cost to the
client, to either register, get referrals to jobs, connect to the job line or obtain
other employment and training information.
6. Other
To develop brochures and other information packets regarding services available
in the One Stop Career Center System and make this information available county
wide. To purchase advertising space in all county publications to increase the
awareness of the one stop services in general and support other public information
or marketing strategies as developed.
8. Indirect Costs
These costs are associated with the administrative and indirect costs associated
with the Implementation Grant.
It is anticipated that each of the issues initially indicated have been fully addessed through this
correspondence. Should you have any questions regarding the preceding information, or if I may
be of further assistance, please telephone me at 353-3800, extension 3363.
Sincerely,
Linda L. Perez, Director
Employment Services of Weld County
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W
ITEMIZED BUDGET INFORMATION
One -Stop Career Center Implementation Budget
April 1997
Year One
1. Personnel Services
Contract ?art time or designated staff time for the
development of resources and enhancement
tprojects
and goals such as School to Career, t
and other initiatives
1. Travel
Conferences and training
5 49,415
3,300
3. Equipment 17 digital VT4?3 Terminals, Digital
LA7; Printers and HP Laser Jet Aaitenance
- Computer and printer - self help
- Display case, chair, tables, literature racks, e c
35,695
4. Supplies
S. Contractual
Home Page
830 line
3,200
6 Other (specify)
Brochure and information development, advertising,
public relations, and other marketing
5,500
7. Total, Direct Cost
(Lines 1 through 6)
S. Indirect Cost
9. Training Cost/Stipend
$ 96,810
and Administrative I $ 17,084
10. TOTAL Funds Requested
(Lines 7 through 9)
$113,894
COLORADO
May 14, 1997
Lupe Fenters
Colorado Department Of Labor
1515 Arapahoe Street, T2 #400
Denver, Colorado 80202-2117
Dear Ms. Fenters:
Employment Services of Weld County
A Department of Human Services
1551 h. 17th Ave. .•• P.O.Box 18O5
Greeley, Colorado - 8O632
(970)353-380D rFAX (9710”50,43.915M
As per your instruction we are submitting this letter as notification to the Department of Labor,
Migrant Programs that Employment Services of Weld County will not be making any
modifications to this years Migrant Plan. It is our goal to continue to use as a guide the 1996 PY
Migrant and Seasonal Farm Worker plan for the new program year 1997.
If you have any additional questions, please contact me at 353-3800, extension 3363.
Sincerely,
Linda Perez
ESWC Director
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WilDi
COLORADO
January 31, 1996
Jim Shimada
Employment Programs
Department of Labor and Employment
1515 Arapahoe Street, T2 #400
Denver, Colorado 80203
Dear Mr. Shimada:
DEPARTMENT OF HUMAN RESOURCES
EMPLOYMENT SERVICES OF WELD COUNTY
1551 NORTH 17TH AVENUE
P.O. BOX 1805
GREELEY. COLORADO 80632
APPLICANT (303) 353-3815
EMPLOYER (303) 353-3800
As per your request I am submitting the Migrant and Seasonal Farmworker (MSFW) and Agricultural Employer
Service Plan for Program Year 1996.
If you have any question concerning the plan, please contact me.
Sincerely,
Linda Perez
Job Service Manager
Employmee,
Gr ere& 3o1e�
1996 MIGRANT AND SEASOt LjF
f Weld County
rvice
ORKER OUTREACH PLAN
Employment Services of Weld County (Employment Services)/Greeley Job Service Center #7131 has been designated
a significant Migrant Seasonal Famiworker (MSFW) office for PY '96. We shall make every reasonable effort to meet
all requirements and stated goals for such an office. We are cognizant of our responsibility to assist the State to meet
its requirements and goals.
The Employment Services outreach workers will be responsible for the area north of Platteville. The area south of
Platteville, including Fort Lupton, will be covered by the Brighton office outreach workers. It is important to note that
while the Weld County Job Service Office has been designated a significant MSFW office, its geographical jurisdiction
is limited to Platteville and north.
The number of MSFWs coming into Weld County has been steadily decreasing each year. Weld County has failed to
see an increase in the number of MSFW coming to the area due to a lack of housing experience in the last three years.
The number of acres planted in field crops remains about the same but acres requiring hand labor has decreased due
to mechanization. We have received one request for interstate clearance orders for field labor in the past fifthteen (15)
years.
The following plan is submitted to outline our activities for PY '96:
A. Needs Assessment:
1. Review of 1995 Agricultural Activity in Weld County
CROPS GROWN ACREAGE
Sups Beets
Potatoes
Lettuce
Spinach
Corn: Sweet
Grain. Silage
Carrots
Otter Crops
23.300
1.400
12.000
3.400
300
1.000
314.000
2.000
4.214
LABOR FORCE
Pro.
Harvest
150
NA
400
50
NA
NA
NA
40
NA
Havel
150
100
650
200
150
75
350
350
1,280
NUMBER OF
OPENINGS
RECEIVED
5
3
3
7
0
29
125
MONTHS OF
ACTIVITY
May..1w., July.
August
Abash
APS. Juts
Auptlt
August end
September
an.
June
November
Aupul end
September
Varies
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Weld County is primarily an agricultural county. Major crops which attract MSFWs to this county
include: onions, potatoes, pickles, sugar beets, lettuce. corn and spinach. In addition, but to a
lesser extent, MSFWs are employed in other agricultural industries which include irrigation, cattle,
poultry and ditch cleaning.
2. Review of 1995 MSFW Activity in Weld County
CROPS GROWN
LABOR
FORCE
NUMBER
OF MSFW
EMPLOYED
LABOR
SHORTAGES
Sugar Beets
300
100
Adequate
Pickles
100
70
Adequate
Onions
1.100
500
Adequate
Potatoes
250
200
Adequate
Lettuce
150
150
Adequate
Sprtah
75
30
Adequate
Can: Sweet.
Gran. Silage
350
139
Adequate
Carrots
390
153
Adequate
Other Crops
1,280
5043
Adequate
o 65% of the MSFWs registered in local office 7131 were Seasonal Farmworkers. This figure is
based on new registrations for PY 1995.
o Migrant worker influx in PY 1995 demonstrated that more single males workers came into the
area. Less MSFWs families were in our area mostly due to lack of adequate housing, this
caused the shelters to be full to capacity during the growing and harvesting season. •,
o The number of MSFWs registered for work by the local Job Service for PY 1995 was
approximately 301.
o The MSFW population estimates for PY 1995 were 1,300 individuals.
o Factors noted in 1995, which adversely affected MSFWs included a housing shortage for
migrants coming into the area. Although all four existing labor camps opened and one new labor
camp was built and opened for the 1995 season, there is still a housing shortage for migrant
Farmworkers, especially for family housing.
o In 1995 12,000 acres of onions were planted but only 11,000 were harvested due to a substantial
loss caused mainly by hail and flooding. It is anticipated that for the 1996 growing season 12,000
acres will be planted.
3. Projected level of agricultural activity for 1996
CROPS
ACREAGE
LABOR FORCE
AGRICULTURAL
OPENINGS
Sugar Beets
23,000
250
5
Pickles
1,400
100
3
Onions
12,000
900
3
Potatoes
3,800
250
7
Lettuce
500
100
0
Spinach
1,000
75
0
Corn: Sweet,
Grain,Silage
314,000
.350
7
Carrots
2,000
390
0
Other Crops
4,000
1,280
125
There will be approximately 100 agricultural related job openings. It is anticipated that crop job openings
will decrease from last year due to more farm mechanization. In 1995, pickle acreage stayed about the
same, unfortunately the same amount of acres or less were done by hand, all others were done by
machine. Housing shortages will also contribute the a reduction in agricultural openings for the pickle
crop for the PY 1996. One of the labor camps was sold and it has opened mainly for onion workers.
There is still only one labor camp designated for pickle workers.
4. Proiected MSFW Activity for 1996
Approximately 1,100 MSFWs are expected for the coming year. The level of support from Salvation
Army, Family Educational Network (Head Start), JTPA and Catholic Community Services will remain the
same. Rocky Mountain SER anticipates the level of training services will remain stable. Housing will
continue to be a problem. There are 5 labor camps in our area which include one in Ft. Collins, two in
Gilcrest, Peckham and one in Wellington. We are unsure if all 5 labor camps will open this year.
B. MSFW Outreach Plan:
1. Assessment of Available Resources
a. Staffing Available for Delivery of MSFW Services
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Staff shall include one bilingual (1) outreach worker from March through October, three (3) other bilingual
staff as needed in the office, or in the field; one bilingual (1) supervisor, and other support staff as
needed.
Activities which will be accomplished. as appropriate, through various staff assigned, will include planning
(January ,March) management (ongoing), and outreach (approximately April - October). Functions of
these actif ties are listed as follows:
o Planning:
Information Tools
Monitoring Tools
Supplies
o Management:
Supervision/Administrative Support
Time Allocation
Training/Program Proficiency Testing
Reports
Policies
Document Review
o Outreach (Delivery of Planned Services):
Distribution of Information
Job Solicitation
Registration
Referral
Job Development
Follow up
b. Staffing Reductions
There will be no staff reductions in this migrant season.
c. Resources Available Through Existing Cooperative Agreements with Public and Private
Services Agencies and MSFW Groups.
The Weld County Division of Human Resources' Family Educational Network Program will operate the
Head Start Program for Migrants in Weld County. This will increase coordination and the level of
services to MSFWs.
Employment Services will work in cooperation with the Weld County Department of Social Services,
Food Stamp Division, in identifying MSFWs needing Employment and Training assistance.
Other services will be continued by providing referrals to outside agencies such as Catholic Community
Services, Salvation Army, Sunrise Health Clinic. SER, and Weld Information and Referral Services.
Rocky Mountain SER will be providing rehabilitation counseling and job training.
2. Numerical Goals
a. The total number of MSFWs to be personally contacted by our staff through outreach is expected
to be 800. Some MSFWs will be contacted more than once.
b. The total number of staff days to be spent on outreach is expected to be 70.
c. The total number of MSFWs to be contacted by other community agencies is expected to be about
250.
3. Proposed Outreach Activities
In addition to the efforts described previously, specific goals have been set for the 1996 Program Year.
The tools and staff resources have also been identified.
a. Method of outreach contact to employers
The methods to conduct outreach to employers with information regarding the recruitment of
temporary agricultural workers shall include the following:
o During the agricultural season outreach staff will provide information as well as technical
assistance through personal contact, phone, and mail conducted during outreach activities.
b. Coordinated plans
Although we do not anticipate a surplus of workers in the coming year we plan to work closely
with neighboring agencies to ensure that MSFWs are provided with labor exchange information
as well as supportive services. The following efforts will be made on our behalf to insure that
MSFWs are provide quality services:
o Employment Services of Weld County is a member and an active participant in the Northem
Colorado Migrant Coalition. The Coalition meets on a monthly basis to discuss upcoming
migrant issues such as housing, new and available supportive services, and available
employment and training programs that can be of service to the MSFW population in our
area.
o We also plan to coordinate efforts with various agencies within the community on an
individual basis as client needs arise. The efforts will be pursued through referral to agencies
on the part of the outreach worker. The agencies expected to be involved are as listed.
1. Weld County SCA/Private Industry Council (PIC)
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2. Weld Information and Referral Services (WIRS)
3. Catholic Community Services
4. Sunrise Health Clinic, Greeley
5. Plan de Salud del Valle. Fort Lupton
6. Social Services/Food Stamps
7. Family Educational Network (Head Start Program)
8. Colorado Rural Legal Services
9. Salvation Army
10. Rocky Mountain SER
11. Supplemental Foods
12. Weld County Department of Public Health
13. Other Programs Serving MSFWs
14. Employers, both agricultural. and non-agricultural
15. Local radio stations
c. Outreach Tools
A bilingual english/spanish directory of community services will be published and made available to the
MSFWs and agricultural employers. It will include information on housing, health, transportation, and
food programs. The directory will contain the name, address, and telephone number for each agency
or organization listed. It will be organized by the type of service provided. A map will be included for
those who may be unfamiliar with the area; and the outreach staff will distribute these to MSFWs,
farmers, crewleaders and other agencies in Weld County.
Outreach workers will set-up information booths at agencies which provide services to MSFWs during
evening sessions; ES registrations, job referrals, and other labor exchange information will be provided
on site to the MSFW.
d. Outreach Staff Requirements
The "Log for Daily Outreach Activities", which is the state form referred to in ES Manual Section 802010,
shall continue to be a tool used by the outreach staff for recording their activities. These logs shall be
completed on a daily basis and tumed in weekly. Not all names of those contacted will be recorded.
Only when one or more of the following services is provided will the name be recorded.
1. An application is taken during outreach
2. A referral to a job is made while on outreach
3. A complaint is taken while on outreach
4. Providing information to MSFWs
If an MSFW is not provided one of these services, then each person will be accounted for by placing one
(1) hash mark in the proper place on the log.
A "contact' shall include the presentation of information to an MSFW or the offering of assistance for
referrals to supportive services, training, testing, counseling, jobs, job development, or follow-up activity.
The follow-up contacts shall be made as necessary to provide the maximum assistance possible.
Outreach workers shall be alert to observe the working and living conditions of MSFWs. They will report
any apparent violations to their supervisor, who will in turn report this to the Office Manager for referral
to the proper agency in accordance with state and federal employment laws. This shall be documented
and a record kept in the outreach staffs records.
Copies of the outreach logs shall be submitted to the Employment Services Director and maintained on
file in the office for two (2) years.
Outreach workers are trained in local office procedures and in the services, benefits, and protection to
MSFWs. Specifically, these training areas include the definition of an MSFW, how to make job referrals,
how to register crew leaders, exactly what the client flow system is: how to complete full and partial
applications, the circumstances under which a job development effort is appropriate, how to review
agricultural job orders. process for complaints, placement and inactivation of MSFWs, and basic
Farmworker's rights.
Outreach workers shall keep their supervisor informed of all relevant circumstances, collect crop data
for reports, establish rapport with farmers, and assist in conducting housing inspections as needed.
Outreach workers are trained in the complaint system which will include a procedure for the informal
resolution of complaints.
All MSFW complaints received by an outreach worker shall be recorded on a Complaint Log even when
they are resolved informally or not Job Service related. Quarterly, a copy of the Complaint Log will be
forwarded to the State Monitor Advocate. All Employment Services internal procedures and policies for
complaints shall be followed as well.
Outreach workers shall be provided with identification (ID) cards, which they will carry and display upon
request. Each worker also has a Weld County ID card, and a distributable business card. This will be
augmented by a Colorado ID Card. These are the services unique to MSFWs:
1. MSFWs must receive services proportionately equal to the non-MSFWs in the applicant
pool.
2. It is our goal to provide at a minimum, to each MSFW a job referral and/or a reportable service.
C. ES Services Provided to Agricultural Employers.
I. Data Analysis
a. Previous Program Year
I) There were 82 job orders received
2) There were 96 job openings received
3) There were 79 agricultural job orders filled
4) The percent of job orders filled was 96%
5) The were 79 agricultural openings filled
6) The percent of job openings filled was 82%
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7) There were 1 interstate clearance job orders received
8) There were 1 interstate clearance job openings received
9) There were 0 interstate job orders filled
10) The percent of interstate job orders filled was 0%
11) There were 0 interstate job openings filled
12) The percent of interstate job openings filled was 0%
b. Plan for Program Year 1996
.I) It is expected that 85 local agricultural job orders will be received.
2) It is expected that 98 local agricultural openings will be received.
3) It is expected that 75 local agricultural job orders will be filled.
4) The percent of job orders projected to be filled is 88%.
5) The number of local agricultural job openings projected to be filled is 79.
6) The percent of job openings projected to be filled is 80%.
D. Narrative description:
1. Provision of ES Services to Agriculture Employer
The Greeley Job Service will provide the basic employer services to employers. In addition, the
following will be provided:
Advertising - The local radio stations will be utilized to recruit applicants for employers who list their
jobs, if additional recruitment is necessary.
. When employer list their job opening, a computerized file search is conducted to bring up the clients
who are qualified and interested in that specific positions.
Housing inspections will be completed for those employers who
need migrant housing certified.
. Outreach Staff through it's efforts, will contact MSFWs and refer them to available jobs during field
outreach or agency outreach activities.
. An annual Groupers meeting is coordinated with the Brighton Job Service Center to provide growers
and crewleaders with needed information for the new growing season. Discussion topics include
new labor laws and regulation that must be observed.
2. Process used to identify agricultural employers expected to utilize MSFWs
Agricultural employers will be contacted on site during regular outreach activities. The efforts will
include distributing of pamphlets, job soliciting and job development. The target dates will run from
March through October.
3. Process for linking available workers with Employers
The outreach staff plan to make initial contact with unemployed MSFW while conducting outreach
activities outside of the office. MSFW will also be linked to employment at the time they visit the local Job
Service Center. The Department of Labors Job Match automated system will be used as a resource in
identifying the unemployed MSFWs and referring them to unfilled job orders.
Staff will continue to participate in the interagency coalition which addresses issues facing MSFWs. The
coalition is made up of representatives from 402 grantees, migrant education groups, migrant health
groups, Catholic Community Services, etc. Many of these groups are contacted when needed to connect
available workers with an employer.
4. Promotion of ES Services to Employers
The Greeley Job Service will promote services to the agriculture employer through participation in
meetings, basic labor market and labor exchange information, recruitment and advertising, and employer
relations. Approximately 10% of all job orders listed in the agricultural field will be re -contacted on a
quarterly basis to ensure that good customer satisfaction is obtained.
5_ H -2A workers
There were not H -2A workers in the Greeley Office area.
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ATTACHMENT A
to
Inc
COLORADO
May 14, 1997
Ledy Garcia -Eckstein
Executive Director
Colorado Workforce Coordinating Council
1580 Logan Street, Suite 410
Denver, Colorado 80203
Dear Ms. Garcia -Eckstein:
OFFICE OF BOARD OF COUNTY COMMISSIONERS
PHONE: 970-356-4000, Ext. 4200
Fax: 970-352-0242
P.O. Box 758
GREELEY, COLORADO 80632
The Board of Weld County Commissioners is pleased to transmit the Regional Workforce Development Plan,
Statement of Work, for the Weld County One -Stop application for implementation funds.
In 1979, Weld County had the unique opportunity to create an employment and training system responsive to
the citizens of the county. The private sector was the catalyst for building partnerships which allowed for the
provision of a locally integrated work force development system. Utilizing a one -stop location for all the major
employment and training program, job seekers and employers alike are serviced through a single delivery
system.
Weld County has traditionally been committed to the one -stop career center system. The One -Stop Career
Center planning process which occurred in 1995 encouraged the community to review Employment Services of
Weld County's employment and training system design, mission and guiding principals and re -affirmed the
direction of the local employment and training programs and overall workforce development system.
Briefly, the commitment for a high quality one -stop career center system is reflected in the four guiding
principals.
. An integrated system offering as many employment and training services as feasible. The Employment
Services of Weld County (the One -Stop Center will integrate the four major employment and training
programs: Job Training Partnership Act; Wagner-Peyser Job Service; Job Opportunities and Basic Skills
Program (Temporary Aid to Needy Families beginning in July, 1997) and the Employment First Food Stamp
Job Search Program. Other agencies occupy space at Employment Service, including the Older Worker
Program and the Educational Opportunity Center.
. A Customer Focused System which provides customer choice and is viewed as a place where customers have
a choice in how/where to get information, assessment, education and training, and a region and state-wide
job placement service.
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Ledy Garcia -Eckstein
Page 2 May 14, 1997
. A Performance based System with specific outcomes established for serving customers, including the use of
customer satisfaction.
. A Universal System enabling the customer to obtain information as well as receive basic or customer services
which meet the customer's employment and training needs.
As a result of the planning process a number of innovations and enhancements will be made to the Employment
Services of Weld County One -Stop Career Center system. These changes will have a long lasting impact on
the provision of continued high quality services to its customers. The implementation resources will be utilized
in the following areas:
Increase the access and availability of core services available available at Employment Services of Weld
County and the Fort Lupton satellite office by providing comfortable and user friendly receptions areas and
access points. Resource development will include self-help computers, labor market information,
information packets, brochures, etc., for both customers and employers.
Develop multi -media resource libraries focusing on workforce development areas for job seekers and
employers. This would include information on job outlooks, training areas, how to look for a job, information
on areas such as Americans with Disabilities Act, wage and hour, etc.
Research market growth and labor supply to better met the needs of job seekers and employers.
. Upgrade hardware needs for the automation system.
. Develop marketing strategies for areas like: America's Job Bank, Talent Bank, services available at
Employment Services of Weld County, etc.
. Compile information on training and education options available within the region, to include graduation and
placement rates of various training programs and make this information available to the customers.
. Enhance the School to Career efforts by developing and implementing linkages with the school districts in
Weld County through connections with Internet, sites visits at the One -Stop and visits to the schools.
. Develop tools to help customers navigate the Internet for America's Job Bank, as well as other sites, for
accessing employment and training information.
The One -stop Director will be Ms. Linda Perez, P.O. Box 1805, 1517 North 17th Avenue, Greeley, Colorado
80632. Ms. Perez phone number is 970 353-3800 ext 3363.
Sincerely,
Constance L. Harbert, Chairman Pro Tem
Board of Weld County Commissioners
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Weld County Regional One Stop Career Center Plan
A. Regional One -Stop Career Center Structure
1. Workforce Development Board Members with Affiliations
The Weld County Workforce Development Board Members and their affiliations is located as
Attachment A.
2. Center Operator
The Board of Weld County Commissioners will continue to operate its employment and training
programs through the Department of Human Services. Employment Services of Weld County, a
division under Weld County Human Services, shall be the One Stop Career Center operator. An
Organization Chart for the Division of Human Services is located as Attachment B. This chart
demonstrates the linkages between Employment Services of Weld County and other major human
service programs.
3. Agency Participation in the One -Stop System, services they will provide, target population, an degree
and nature of involvement.
A chart identifying agencies participating in the One -Stop System, services they will provide, their
target populations, and the degree and nature of their involvement in the One -Stop Center is located
as Attachment C. The Older Worker Program is located in the same building as Employment
Services and utilizes the same resources to help service their customers. Cross referral and co -
enrollment into JTPA Programs occurs as appropriate.
B. Provisions of Required Services.
1. Logistics:
a. How Services will be Delivered.
Employment Services of Weld County, located in Greeley, Colorado, will be a full -service One -
Stop Center. A satellite office will also be located in Fort Lupton, Colorado to serve customers in
the southern part of the county. The majority of the core services will be available at both
locations. Specialized outreach efforts will occur at local schools and other human service
agencies throughout Weld County. Other human service agencies such as Social Services,
Vocational Rehabilitation, and drug and alcohol programs are located within three miles of
Employment Services' Greeley office.
1
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One of the planned enhancements of Employment Services is to make more services available
through utilization of the Internet, self-help terminals, development of a job line resource list,
brochures, a home page for workforce development services, etc.
Employment Services currently has a job line that customers can call to review jobs available
through the basic labor exchange function of the Job Service. This service provides job seekers
an additional opportunity in their efforts to find employment without relying solely on the job
match systems or requiring a visit to an office.
b. Location of One -Stop Centers
Employment Services of Weld County will serve as the One -Stop Career Center for Weld
County. Employment Services is located at 1551 North 17th Avenue in Greeley, Colorado. A
satellite office is located at 330 Park Avenue, Fort Lupton, Colorado.
c. Days and Hours of Operations
The Greeley Office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. The Fort Lupton
Office is open on Wednesdays from 8:00 a.m. to 4:00 p.m.
d. Staffing Patterns
Employment Services of Weld County has found that the major employment and training
programs, as identified in the organizational chart located as Attachment D, have similar job
duties and responsibilities. The current job titles and descriptions used by Employment Services
are as follows:
Client Service Technicians (Customer Service Representatives) - registration, applications,
referrals, job orders, labor market information, etc. Currently Employment Services has 21 full
and part time Client Service Technicians.
Case Managers - provide case management services for the subsidized and categorical programs
including JTPA (all Titles) JOBS, and Employment First. There are currently 4 case managers.
Assessment/training specialists - provide assessment, basic skills development, work shops,
tutoring, etc. There are currently 4 full and part time staff.
Administrative Support - There is one Director, four unit supervisors, a part time administrative
assistant, and shared staff for fiscal and administrative support with other human service
programs located within the Division of Human Services.
2
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e. Inter -regional Arrangements for Other One -Stop Centers.
Core Services will be made available without regard to residency for all customers. Interagency
agreements have been reached with connecting Service Delivery Areas for the Job Training
Partnership Act Programs. At times when it is more convenient for individuals to be served by
another region, concurrence for these services is given.
2. Services
a. Provision of Core Services
Employment Services of Weld County's Organizational Chart is located as attachment D. This
chart identifies the major units under Employment Services and their major functions.
Attachment E outlines the tiered services system and provides an overview of the major core
services, and how these services are delivered.
Tier 1
The Client Data and Employer Relations Units usually provide the first level of services for both
the job seeker and employer consumer groups. Consumers may have their needs meet through
information available in the reception area, through Internet access, through utilization of the job
line, discussion with the receptionist, etc,. Through the implementation grant, enhancements in
this tier level of services will provide more consistent, accurate and adequate information for
consumers to self assess their employment and training needs and interests.
Tier 2
All units may provide Tier 2 level of services which provide more specific information relating to
stated or identified needs.
Tier3
More specialized services are provided in Tier 3 through either the Learning Lab or the Special
Programs Unit. The majority of these programs are based upon eligibility criteria. The programs
are as follows:
• Title II -A Adult Programs funded under JTPA
• Title II C Youth Programs funded under JTPA
• Title II -B Summer Youth Programs funded under JTPA
• Title III Economic Dislocation and Worker Adjustment Assistance Program funded under
JTPA
• Welfare Reform Employment and Training Programs contracted through the Weld County
Department of Social Services
3
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• Employment First Food Stop Job Search Program contracted through the Weld County
Department of Social Services.
• Other Programs made available to consumers include the Family Support Family Preservation
Program, AmeriCorps, the Youth Crime Prevention and Intervention Program and the
Learning Lab.
Additional information on Core Services:
*Receptionist/Registration into Centralized Computer System - The Reception Area will be
developed more into a source of information for self -assisted, self -directed core services. The
receptionist will also arrange appointments for individuals wanting to register for basic labor
exchange services or any of the specialized services.
The current application process used by Employment Services eliminates the requirement to
provide duplicate basic data element information for customers registering for the Job Service and
JTPA Programs. Employment Services utilizes the Job Link System for data entry.
*Career Center Orientation- A brochure will be developed to provide information on Employment
Services and the services available under the One -Stop Career Center. The Career Center
orientation brochure will be made available in all communities as well as in the school districts.
Information will also be available on the Employment Services of Weld County Home Page to be
developed in the next year.
*Education and Training Program Information - Will be developed and will include School to
Career partnerships, Internet Job Search access/workshops, financial assistance programs,
Apprenticeships and Internships, and Western Governor's University Registration for Community
College Classes, training program options including costs and placement rates will be made
available through written information in the registration areas, the home page, through the
registration process, etc.
*Multi -Media Resource Library - Providing information to better access to Internet -based
services such as: America's Job Bank, Colorado's Job Bank, World Wide Web, Colorado State
Job Openings, and the Workforce Development Home Page will be developed under the
implementation grant. Enhancements to be made in this area will provide all consumers with
additional tools to access needed information to address their employment and training needs.
*Regional Employers Resource Library - Providing Labor Market Information on occupational
trends, working conditions, placement rates of training providers, comparable wage levels, skill
requirements, and job eligibility determination will be enhanced. This information will be made
available throughout the community and schools to help the consumers access up to date
information to make employment, training, and career decisions.
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*Skill Assessment - There are two levels of assessment available. Level 1 is a self -directed
assessment in which the customer determines their current level of skills and compares that level
with what is required in the regional labor market. This self -directed assessment will have
additional tools and enhancements as core service areas are upgraded through the implementation
grant. Examples of the assessment tools which will be available are the Multi -Media Resource
and Regional Employers Resource Libraries, and the education and training program information.
After the self -directed assessment, the customer may choose to enter the Tier 2 level of services
where more intensive assessments may be obtained. This level of assessment would involve the
review of the individual's job skills, education, and past work history as well as an initial
determination for referral to additional services, if needed, to assist the customer in reaching their
employment objectives. Basically this would entail a job skill assessment and the determination
of need for additional career guidance. Information regarding the opportunities at local
community colleges, or other training programs would be provided at this time.
A more intensive assessment would be available to individuals who seek services from
categorical programs. This assessment level usually provides more intensive testing through
instruments as the TABE, VPI, Kuder, etc. Due to resource restriction, these more intensive
assessments are only provided to program eligible individuals. Referrals to Vocational
Rehabilitation, Aims Community College, the University of Northern Colorado, Rocky Mountain
SER or other services providers, may be made for individuals who need or request additional
assessments.
As resources allow, the GATB is available to all customers. Employment Services of Weld
County primarily provides the GATB for veterans and individuals interested in Apprenticeship
Programs.
*Job Referral/Job Placement - Employment Services of Weld County has operated the Job
Service System for over 15 years and is well trained in providing job referrals and job placement
activities under the Wagner-Peyser resources. The Job Match System providing the capability to
conduct computerized searches for qualified applicants based on their specific job skills, level of
experience, and educational attainment for appropriate matching to employer job listings will be
utilized.
*Self-help Resume Preparation Resources - Employment Services plans to add a computer to the
reception area which will include software for resume preparation. In addition, the Resource
Room is available for customer and includes the ability to access the Internet, and review videos
and other materials for self -directed job search activities.
* Veteran's Benefits and Services Information - Veteran information will be made available in the
reception and registration areas. Coordination of services and referrals will be made to the
Disabled Veterans Outreach Program and other veteran service agencies as appropriate.
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* Referral Services - Referrals to Community and Social Services Programs, including welfare -to
work programs, disabled citizen's employment programs, senior citizens' employment programs,
CBOs, Vocational Rehabilitation, Adult Literacy, etc., will be available at Employment Services
through the Reception, Registration and in the Special Programs Units.
* Youth Programs Services - Extensive programs and services will be available for youth. These
include the JTPA Title II -C Program, the JTPA Summer Youth Employment and Training
Program Title II -B, the Governor's Summer Job Hunt, School to Career information, the Youth
Crime Prevention and Intervention Program, and the Summer of Service Program. Job referral
and job placement will also be provided to all youth.
* Intake and Eligibility determinations for JTPA - This is a core service for Employment
Services. At registration, potential eligible customers are given information regarding JTPA
Programs and are provided with an application. Eligibility determination occurs in the Client
Data unit, and if eligible, a case manager from the Special Programs unit meets with the customer
and begins the assessment process to determine suitability.
Employer Core Services
* Professional Account Representatives and Management - The Employer Relations unit is
responsible for the account management for employer job orders. Staff ensure that a quality job
order, reflecting necessary skills, is taken, and then conduct a job match, both locally, regionally
and state-wide if necessary. Hard to fill positions are advertised to increase the applicant pool. A
72 -hour follow-up is conducted, to determine the status of the job order and additional action is
taken to help meet the employer needs as appropriate. This may include a review of the job order
for any changes that may be necessary and additional job match searches.
*Assistance Recruitment - Individual or mass recruitment is a resource available to employers in
the Weld County area. Employment Services provides this assistance either at the office or on
site at the employers request. A number of employers utilize Employment Services for
application taking for positions within their companies.
* Referrals of Skilled Applicants: Utilizing the job match system, Employment Services of Weld
County refers all skilled applicants to an employer's job order. The Job Line and newspaper ads
are also utilized when there are not enough skilled applicants in the applicant pool. A Job Match
is also conducted on a regional and/or state wide basis, if necessary, to help meet the employers
needs.
*Information Regarding Government Incentives - Information on government incentives and
services will be made available to employers upon request. The Economic Development Action
Partnership is the primary source for information on incentives available to employers, and they
utilize Employment Services of Weld County for labor market information for new and
expanding businesses.
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*Labor market Information - Including labor pools, comparative wage data, skill levels of
applicant pool, demographic projections, etc., is available to employers who request such
information.
*Educational and Training Program Information - Information such as the Colorado First
Program, Existing Industries Programs, On -the -Job Training, and financial assistance programs,
will be made available to employers. Information regarding training providers which will include
types of training offered, length of training, cost of training, and placement rates will also be
made available to employers upon request. A goal of the implementation grant is to develop
additional information on these program and make it available to the employers.
* Access to Internet -Based Services - Services such as America's Job Bank, Colorado's Job
Bank, and America's Talent Bank will be made available to both employers and job seekers. A
goal of the implementation grant is develop tools which will help the consumers navigate the
systems and to market the availability the these self -directed resources and to access Employment
Services if necessary. This service can be a beneficial resource for individuals in the rural
community who may not otherwise have the resources or accessibility in employment and
training areas.
* Information and/or Referral Services for Community Agency and Social Services Programs -
Information and referral to programs including Welfare -to Work Programs, Local Economic
Development Programs, disabled citizen's employment programs, and senior citizens'
employment programs. Layoff assistance will be made available to employers thorough the
Dislocated Worker Program currently operated by Employment Services of Weld County.
* Information Regarding Other Employment Related Topics - Information on other employment
related topics including worker's compensation, labor laws, Equal Employment Opportunity,
Americans with Disabilities Act, nontraditional recruitment and placement for women, School to
Career Partnerships, Vocational Rehabilitation, CBO's, Adult Literacy, etc. will be made
available to employers. One of the goals of the implementation grant is to develop a Employer
Resource Library which can provide immediate, relevant information to employers upon request.
b. Additional Services
The major services offered by Employment Service of Weld County have been discussed
previously.
c. Fee for Services
Employment Services of Weld County Learning Lab provides its services on a unit cost or fee
basis. Current services includebut are not limited to: resume development and preparation,
assessment testing and interpretation, basic skills remediation, word processing and typing
tutorials, job seeking skills workshops, and career exploration activities. Case Managers, other
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agencies and sometimes individuals determine that a service available in the Learning Lab is
would be of benefit and enter the Lab for that services. Cost is reimbursed to the Lab on a
structured fee schedule which in turn is use for staff costs, equipment, materials, etc.
Employment Services anticipates the continued development of service options . Individuals not
eligible for categorical programs who desire higher levels of service beyond the core services will
be charged for such services. The cost of the fee for service is calculated on the actual cost of the
service which includes all of the associated costs to provide the service including labor, overhead,
equipment, software purchases, and maintenance and replacement costs. Future plans for the fee
for services include the development of a scholarship fund for those unable to purchase basic
services on a sliding fee scale basis.
d. Employer Participation
(1) Board Members - The Weld County Regional Workforce Development Board will have policy
and oversight responsibilities for all services under the Employment Services. Board members
represent the key employer sectors in the community. The participation of the Economic
Development Action Partnership and the Greeley/Weld Chambers of Commerce expands the
level of involvement of employers in the community. Board members are also actively involved
on other boards including the School to Career Partnership. Board members are involved through
sub committee work in focusing on such areas as welfare reform, training, workplace
competencies and school to careers.
(2) Customers- Employment Services has made extensive efforts to involve employers in the One
Stop Career Center System in addition to obtaining quality job orders and referring skills
applicants to job openings. Previous efforts and continued efforts will include:
. Recruitment and active involvement in job fairs with a focus on Summer Job Hunt for youth
. Seminars to meet employer needs including American's with Disability Act; agriculture needs;
wage and hour
. Mass applications, orientations, and registration (the latest example has been extensive
assistance with Denver Youth Correction in hiring for new youth facility)
. Provide space to employers for interviewing and assisting in scheduling interviews.
. Coordinate efforts with temporary services to assist them increase their labor supply and
provide space so customers can be immediately interviewed.
. Provide information to employer on labor market information, wages, etc.
. Forums to address skills and training, and assessment needs and assist in locating resources
. Meet with new and expanding business with the Economic Development Action Partnership to
provide information on services available.
As discussed previously under core services, major efforts will be made to improve services and
increase employer market penetrations to increase number of job orders and provide information
to employers on services and resources available under the One -Stop Career Center System.
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e. Customer Disagreement
The Employment Services of Weld County will follow the grievance/complaint procedures as
established by the following:
• complaint processes required by the Colorado Department of Labor and Employment for
MSFWs.
• complaint procedures under the Job Training Partnership Act Plan
Unless otherwise notified, customers who wish to appeal decisions may contact the Director of
Employment Services, the Weld County Board of Commissioners or the funding source of any
categorical program.
3. Performance Standards and Program Requirements
Employment Services has performance standards and programs requirements under all of the major
program. The following standards have been identified by specific programs:
* One Stop Career Center Standards
. Customer satisfaction for job seekers and employers . Customer Outcomes
. Market growth and penetration . Cost-effective delivery of service.
* Wagner Peyser
. Veterans Placement Standards . Migrant and Seasonal Farm worker Program Standards
. Overall job Service Performance
* Job Training Partnership Act Program
. Adult Follow -Up Employment Rate . Adult Follow -Up Earnings . Adult Welfare Follow -Up Earnings
. Adult Welfare Follow -Up Employment Rate . EDWAA Wage at Placement .EDWAA Entered Employment
. Youth Entered Employment Rate . Youth Employment Enhancement
* Temporary Assistance to Needy Families
The State and locally defined performance measures have not been specifically defined.
* Employment First Food Stamp Job Search Program
State and local standards used to measure performance include employment and the number of clients in specific
components.
a. Steps to Ensure that Standards Are Met
Data obtained through the JTPA System, Health and Human Services System, ODDS/ENDS
system, and the Job Link System will be used to analysis performance quarterly and make
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appropriate adjustments to meet all performance standards.
There is a wealth of resources available through the U.S. Department of Labor and other sources
that Employment Services will incorporate as time and resources allow to improve services to
customers and overall performance. Many of the National Enterprise Council Continuous
Improvement Standards and Customer Satisfaction processes will be used to provide training and
enhancement in the system.
b. Additional Standards
Employment Services has set high standards for quality applications, data entry, skills screens,
and error free job orders to name a few. These standards are measured daily by unit supervisors
to maintain high quality programs as well as identify staff training needs and respond
appropriately.
The following Standards were identified for potential use with other partners in the community
who are involved in the workforce development system not only for the One Stop Center but for
other service providers.. These will be reviewed during the next year for possible incorporation.
. Functional /Service Standards: ability to communicated the needs of consumer/agencies
between agencies and consumer without duplication and breakdown.
. Process/Output indicators: reduce the number of times and individual must provide basic
information about themselves when seeking/applying for services.
. Progress indicators: Increase the effectiveness in the follow of information and develop more
interagency agreements.
. Customer Satisfaction Measures: complete customer satisfaction survey and use the
information in a formative way and review aligning resources based on the results.
. Outcome Measures: Reduce the number of times an individual needs to access the system to
obtain requested information/services.
4. Services to Welfare to Work Clients
Employment Services, under contract with the Weld County Department of Social Services will be a
key players in the implementation of the welfare reform program in Weld County. It is anticipated
that all applicants will register with the One -Stop with in a week of application and all recipients by
October 1, 1997 unless otherwise exempted. The One -Stop will provide all employment and training
services.
5. School to Career partnerships
Employment Services is strongly connected to the School to Career Partnership in Weld County.
Employment Services is one of four co -executive committee members of the Partnership.
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In addition to service on a Policy Board, Employment Services is committed to serving Weld County
youth through it employment and training programs. Additional services under the One -Stop
Implementation grant will develop expanded resources and information to support school districts
and the public in their school to career efforts.
C. Connections with Other Agencies and Programs in the Region
1. Partnerships with other agencies
The partnerships with other agencies has primarily be described in Attachment C.
Employment Services has also been working with the University of Northern Colorado Career Center
Services. Currently they provide GED testing and were involved in the One -Stop Career Center
Process. We are looking at ways to strengthen the access between each agencies resources to allow
better and easier access into Tier 1 and Tier 2 type resources.
2. Nature and Connection and Degree of Information
The nature and connection and degree of information is also located in Attachment C.
D. Provision of Services for Special Populations
1. Migrant and Seasonal Farm workers (MSFW)
Employment Services is considered as a significant Job Service Office under Wagner-Peyser and
therefore provide extensive employment services and referral to appropriate agencies for assistance to
the MSFW population. Employment Services provides services under a outreach plan and develops
a brochure yearly to provide relevant information to MSFWs and agriculture employers.
2. Veterans
Employment Services will in accordance with Federal law, U.S. Code Title 38 which provide
preference to disabled veterans, Vietnam -Era veterans, veterans and other eligible individuals in the
delivery of employment services.
Employment Services will strive to meet the 14 veteran performance standards and coordinate
services through the Disabled Veterans Outreach program which will be located at Employment
Services.
3. People with Disabilities
Employment Services will provide all core services to people with disabilities. Coordination, staff
11
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cross training, and a non -financial agreement with the Division of Vocational Rehabilitation help
ensure that people with disabilities have access to all services including participation in the Job
Training Partnership Act Programs as appropriate.
4. Older Workers
Employment Services will provide all core services to the Older Workers population. Coordination
with the Older Worker Program located in the Division of Human Services include referrals, co -
enrollments when appropriate for JTPA programs, cross training of staff of services and access by
Older Worker staff to all resources available in Employment Services
5. Displaced Homemakers
Employment Services coordinates its services with the Displaced Homemaker programs when
available through the Colorado Community Colleges and Occupation Education System in additional
to providing services to displaced homemakers through its JTPA program. Coordination with other
community resources including cross training and in-service meeting are on -going as appropriate to
increase client services.
6. Out -of -School Youth
Employment Services offers Job Service functions to all youth. Additionally, for eligible youth,
categorical programs such as the Title II -C, the Youth Crime Prevention and Intervention Program,
the Governor's Summer Job Hunt, and AmeriCorps are available.
7. Non-English Speaking Populations
Employment Services has a large number of Spanish bilingual staff to ensure that all services are
made available to non-English speaking populations. Spanish is a primary language for non-English
speaking populations in Weld County. If necessary, we obtain assistance from the University of
Northern Colorado, Aims Community Collage, or other sources for additional translation needs.
E. Automation Requirements
1. Minimum Equipment Standards: 2. System Connection and Integration Standards:
3. System support Standards: and 4. System hardware and Software Standards
Employment Services will follow the Standards that have been defined in the
Feasibility/requirements for One -Stop Care Automation - July 1997 as outlined by CDLE.
F. Budget
The budget is located as Attachment F.
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ATTACHMENT A
WELD COUNTY REGIONAL WORKFORCE BOARD MEMBERS
Willie Morton, Board Chairman, School
to Career Partnership Member &
Owner of the Conditioning Spa
William Argo, President
Weld County Economic Development
Partnership
Dale K. Hall, Commissioner
Weld County Board of Commissioners
Sue Bjorland, Area Manager
Western Temporary Services
B.J. Dean, Director
Island Grove Treatment Center
Craig Fowler, Division Manager
State Farm Insurance Companies
Judy Griego, Director
Weld County Department of Social Services
Dora Johnson, President
Baldwin Center
Ron Kauffman, Owner
Neighborhood Grill
Lucille M. Mantelli, Director
of Community Relations and Public Affairs
Eastman Kodak of Colorado
OPEN
Small Business Representative
Sam Leeper, Executive Vice President
Bank One, Greeley
Brian Lessman, Superintendent
Weld County School District RE -4
Charles Meyers, President
Miner & Miner Consulting
Engineers
Sheila Landfair Mueller, Training Spec.
EFTC, Contract Manufacturing
Roberta Miller
Consultant
J.V. Teague, General Manager
Lowell -Paul Dairy
Richard Wood, Director of
Continuing Education with Aims
Community College & School to
Career Partnership Member
EX -OFFICIO BOARD MEMBERS
Lyle Butler, President
Greeley/Weld Chamber of
Commerce & School to Career
Tom Ivory, Area Manager
Manager of Dept. and Labor
and Employment
Charles McDonald
Union Representative, Local #510
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Attachment B
WELD COUNTY DIVISION OF HUMAN SERVICES
DEPARTMENTS
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971710
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971710
EMPLOYMENT SERVICES OF WELD COUNTY
ORGANIZATIONAL STRUCTURE
Board of Weld County Commissioners
Employment Services of Weld County - One Stop Career Center
Director
/EMPLOYMENT
SERVICES
Client Data
Employer
Relations
Veteran
Representative
Learning Lab
Special
Programs
Reception
Registration
Food Stamp Job Search
Migrant/seasonal Farmworkers
TRA/TAA
Job Referrals
Job Placements
Job Match
Job Listing
Marketing
Job Solicitation
Job Development
Summer Job Hunt
Veteran's Services
Veteran Service Coordination
Veteran's Preference Monitoring
GED Preparation
Remedial Education
Assessments
Basic Word Processing
Basic Typing
Resume Development
Employability Skills
TANF Program
JTPA Adult Programs
JTPA Youth Programs
Summer Youth Program
Dislocated Workers
AmeriCorps
Youth Crime Prevention and Intervention
° Family Support Program
Summer of Service wM
Weld County
Work Force Development Board
/ADMINISTRATION
Accounting
Building and
Computer
Maintenance
ISecretarial
PBX Operator
Fiscal
Personnel
971710
971710
PES OF INFORMATION
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Attachment F
ITEMIZED BUDGET INFORMATION
One -Stop Career Center Implementation Budget
April 1997
Year One
1. Personnel Services
Contract part time or designated staff time for the
development of resources and enhancement projects
and goals such as, School to Career, Ilulti-media,
__.nd ofher initiptivoo
2. Travel
Conferences and training
$ 61,315
$ 3,000
3. Equipment 10 digital VT420 Terminals, Digital
LA75 Printers and HP Laser Jet maintenance
-Computer and printer - self help
-Display case, chair, tables, literature, racks,etc
$ 35,695
4. Supplies
5. Contractual
Home Page
800 Line
$ 3,200
6. Other (specj)
Brochure and information development, Advertising,
Public Relations, and other Marketing
7. Total, Direct Cost
(Lines 1 through 6)
8. Indirect Cost and Administrative
9. Training Cost/Stipend
5,503
$ 96,810
$17,084
10. TOTAL Funds Requested
(Lines 7 through 9)
$113,894
971710
'1 r'
liscr;;
WRIt
COLORADO
mEmoRAnuum
tnBoard of Weld County Commissionertete August 7, 1997};
From Walt Sperkman, Human Services of Weld County Executive Director
subiect:0ne-Step Carper Memorandum of Understanding
Enclosed for Board approval and signature is the Memorandum of Understanding between the
Workforce Coordinating Council of the Office of the Governor, State of Colorado and the Weld
County Board of Commissioners.
The purpose of the grant is to assist Employment Services of Weld County implement the
One -Stop Career Center concept. The grant amount is $113,894 for the period beginning
July 1, 1997 through June 30, 1998. These funds will be used to enhance the current
employment and training system for employers and job seekers. It will increase services and
information to school districts and youth and develop resources for individuals to access
workforce development information.
If you have any questions regarding this memorandum of understanding, please telephone Walt
Speckman at 353-3800, extension 3317.
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