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HomeMy WebLinkAbout971710.tiffRESOLUTION RE: APPROVE MEMORANDUM OF UNDERSTANDING FOR ONE -STOP CAREER CENTER AND AUTHORIZE CHAIRMAN TO SIGN WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS, the Board has been presented with a Memorandum of Understanding for One -Stop Career Center between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, Employment Services Division, and the Workforce Coordinating Council of the Office of the Governor, State of Colorado, commencing July 1, 1997, and ending June 30, 1998, with further terms and conditions being as stated in said memorandum, and WHEREAS, after review, the Board deems it advisable to approve said memorandum, a copy of which is attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, that the Memorandum of Understanding for One -Stop Career Center between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, Employment Services Division, and the Workforce Coordinating Council of the Office of the Governor, State of Colorado, be, and hereby is, approved. BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized to sign said memorandum. The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 11th day of August, A.D., 1997, nunc pro tunc July 1, 1997. BOARD OF COUNTY COMMISSIONERS APP y5; 5T WELD OUNTY, CO,.ORADO P YGeorge . Baxter, Chair Constance L. Harbert, Pro-Tem EXCUSED Dale K. Hall za5y, _A L rbara J. Kirkmeyer //UV Oil% W. H. Webster 971710 HR0068 STATE OF COLORADO OFFICE OF THE GOVERNOR Colorado Workforce Coordinating Council 1580 Logan Street, Suite 410 Denver, Colorado 80203 Phone: (303) 894-2076 FAX: (303) 894-2064 August 1, 1997 Linda Perez, Director Weld County Employment Services P.O. Box 1805 Greeley, CO 80631 Dear Linda: Roy Romer Governor Margaret E. Poi -lido Chair Ledy Garcia -Eckstein Executive Director As you know, Weld County's proposal for One -Stop implementation has been approved. We are confident that Weld County will be successful in helping to chart the direction of Colorado's One -Stop system. Enclosed is a Memorandum of Understanding (MOU) which must be signed by the Chair of the Weld County Board of Commissioners before funds can be released. Once the MOU has been signed and returned, we will set up your One -Stop account from which funds will be drawn to meet your expenses. Silje Sodal will be contacting you soon regarding the procedures for setting up your account and spending the grant funds. If you would like to assign someone other than yourself to handle the fiscal management of your One -Stop implementation grant, please have that individual contact Silje. We look forward to working with you. Please contact Silje or me at (303) 894-2076 if you have any questions. Sincerely, i Ledy Garcia -Eckstein Executive Director 971710 STATE OF COLORADO EXECUTIVE CHAMBERS 136 State Capitol Denver, Colorado 80203-1792 Phone (303) 866-2471 MEMORANDUM OF UNDERSTANDING Workforce Coordinating Council Office of the Governor and Weld County Board of Commissioners Roy Romer Governor This memorandum of understanding constitutes a complete agreement (the "Agreement") between the Colorado Workforce Coordinating Council of the Office of the Governor, State of Colorado (the "Council"), and the Weld County Board of Commissioners (the "Commissioners"), representing the region encompassing Weld county, under which tasks will be performed as described in the attached Regional Workforce Development Plan (Attachment A), submitted by the Region on May 16, 1997. WHEREAS, it is in the interest of the state to develop a seamless system of One -Stop Career Centers to meet local employment and training needs; and WHEREAS, the Workforce Coordinating Council of the Governor's Office has created the vision for a system of One -Stop Career Centers; and WHEREAS, the state received a grant from the U.S. Department of Labor for the implementation of Colorado's One -Stop vision; and WHEREAS, the funds which are involved in this contract are custodial in nature; and WHEREAS, the One -Stop Career Center implementation process is a collaborative effort involving the Workforce Coordinating Council of the Governor's Office and other organizations and agencies involved in workforce training; and WHEREAS, required approval, clearance and coordination have been accomplished from and with appropriate agencies; and WHEREAS, authority exists in the Law and funds have been budgeted, appropriated or otherwise made available and a sufficient unencumbered balance thereof remains available for payment through the 1997 One -Stop Career Center Implementation Grant (fund number 1528). NOW THEREFORE, it is hereby agreed that: 1. The Council shall grant $113,894.00 to the Weld County Board of Commissioners to fiscally administer, in compliance with the U.S. Department of Labor One -Stop Career Center Implementation Grant, the implementation of a One -Stop Career Center model. 971710 2. The funds awarded by this grant are intended to be obligated by June 30, 1998 and liquidated by October 31, 1998. Any funds not liquidated by October 31, 1998 shall revert to the Council. 3. The Council agrees that the payment will be made as follows: a. This is a cost reimbursable sub -grant Agreement. Payment will be made based upon reasonable, allowable, and actual costs incurred. b. The region may bill the Council monthly for expenses incurred during the previous month and may add an amount equaling up to 48 hours of cash on hand. The invoice must be approved by the One -Stop Director or designee. The invoice must include line -item costs in accordance with the budget submitted in Attachment A. In -kind resources expended must be documented. A format for submitting invoices will be provided by the Council. 4. The Commissioners shall: a. Provide a qualified fiscal/administrative agent to serve as a contact person for the Council on this project. b. Provide the Council with an interim progress report, including program and budget information, to be due February 28, 1998. c. Provide the Council with a final report to be due on August 31, 1998. The report should include a final accounting for the funds awarded and a progress report of One -Stop implementation. The report must demonstrate that the regional implementation process and strategy are in compliance with the Colorado Department of Labor and Employment performance contract for One -Stop Career Centers. 5. At all times during the performance of this Agreement, the funds awarded shall be used only for expenditures pre -approved in the budget and may not be used for any purposes that are prohibited by federal and state laws, orders, and regulations. 6. To the extent that this contract involves the expenditure of 100 percent federal funds, payment of funds pursuant to this contract is contingent upon continuing availability of federal funds. If federal funds are not available, the Council shall not be obligated to provide funds to the Commissioners. 7. The Commissioners shall perform and administer the objectives set forth under the supervision of the Council. 8. The Commissioners agree to submit to the Council all fiscal and programmatic information required to comply with the laws and regulations of the U.S. Department of Labor. 9. Any funds not expended in compliance with the U.S. Department of Labor shall be returned to the Council within five days of notification of such non-compliance by the Council. 2 971710 10. All written documents and performance under the Agreement shall be coordinated with and approved by the Council. Any funds not expended or coordinated with approval by the Council are subject to being returned within five days of written notification if such non- compliance exists. 11. The Council reserves the right to withhold and/or terminate payment of funds if the Commissioners do not comply with the terms of this Agreement or the tasks described in Attachment A. 12. All materials produced under this Agreement shall be the property of the State for use by the public. 13. This Agreement may be terminated by mutual consent of the Council and the Commissioners. Parties must give sixty (60) days written notice to the actual termination date. 14. This Agreement cannot be modified or changed unless those modifications are in writing and signed by all parties. 15. This Agreement shall be effective July 1, 1997 and shall terminate October 31, 1998. eorge B. Baxter, Chair Weld County Board of Commissioners Ledy Ga4Eia-Eckstein, Executive Director Colorado Workforce Coordinating Council rfido, Chief of Staff, do Workforce Coordi Kffice of the Governor ting Council August 11, 1997 Date Date Date 3 971710 ; DEPARTMENT OF HUMAN RESOURCES EMPLOYMENT SERVICES OF WELD COUNTY 1551 NORTH 17TH AVENUE P.O. BOX 1805 GREELEY, COLORADO 80632 COLORADO July 2, 1997 Ledy Garcia -Eckstein Executive Director Colorado Workforce Coordinating Council 1580 Logan Street, Suite 410 Denver, Colorado 80203 Dear Ms. Garcia -Eckstein: APPLICANT (303) 353-3815 EMPLOYER (303) 353-3800 With regard to the Weld County Regional One Stop Career Center Plan, submitted on May 14, 1997, the following provides additional information on the `Issues to be Addressed'. 1) Will the ex -officio members of the Regional Workforce Board be voting or non -voting members? The ex -officio members are non -voting members. A union voting member as identified in the Regional Workforce membership requirements will be recruited. 2) The list of all partner agencies is incomplete (e.g. Wagner-Peyser and JTPA are missing from the list of programs) - moreover, a referral system for many of these services is not true integration. The Job Training Partnership Act Titles IIA - Adult; Title IIC - Youth; Title III EDWAA, and Wagner-Peyser Basic Labor Exchange are fully integrated in the Weld County One Stop Career Center. Other programs fully integrated in the Weld County One Stop Career Centers are identified in Attachment A. 971710 3) Are there any plans to expand the hours of operation in the future? There are no plans to expand the hours of operation in the future. 4) The plan doers not discuss how services will be more accessible all over the county, especially in the outlying areas. It is a very large county and therefore, it may make sense to have several satellite offices. It is important to include the entire county, and not just concentrate on services in one location. The plan outlined the following two areas which would increase accessibility in Weld County. . a satellite office expanded in Fort Lupton will serve the second largest population center in Weld County. . The School to Career effort will be enhanced through the development and implementation of linkages with 13 school districts in Weld County through connections with Internet, site visits at the One Stop and visits to the schools. In rural Weld County, schools are usually a major link in the community. Other enhanced services will include the development of a job line resources list, brochures, a home page for workforce development services, etc. 5) Please submit more information regarding the intergovernmental agreements. As discussed in the One Stop Career Center Plan. for eligibility purposes the Service Delivery Area will contact the connecting SDA when a customer desires JTPA services outside of its area ofresidency . This is more likely to occur in the rural areas, where it is more convenient to travel across a county line for services. Serving non residents occurs when an SDA determines they have the resources to serve the customers. As stated, all core services are available regardless of residency. 6) Please provide more detail about how the region plans to charge a fee for service. Who will be charged, what's the fee structure, will there be a sliding scale? The Weld County Regional One Stop Career Center Plan addresses fee for service. At this time, there are no plans for additional fee for service areas. 7) The list of core services is complete; however, it is not clear how the services will be delivered. Core services may be delivered through published information, i.e., brochures, advertisements, postings, etc, available in the main office or the satellite office, and 2 community agencies. The majority of services will be delivered through staff interviews and discussions, Internet access, utilization of job lines. mailings, employer or school visits. To the degree possible, self-service access. use of Internet and the Home pages, individuals with computer access and skills will be able to access information through personal computers and at libraries or schools. Enhancements for the One -Stop, expected to expand the information and services available through technology linkages, will include labor market information, referral to available jobs, employer utilization of the Internet, job lines and other workforce development areas. 8) Please discuss Weld County's marketing plan in more detail. A marketing plan for the One Stop Career Center has not been completed. Weld County currently uses the following format for marketing various programs and services. I. General'Business Development Strategy. a. Eucation Campaign - to increase the awareness of the services offered through the One -Stop Career Center System. * Business and Organization Presentation- including local business organization and the Chamber of Commerce, school districts, and customers * Media - to include a display, radio and newspapers. * Promotional letters and telephone calls - to new and existing employers to use or continue to use the services and to provide an awareness of services available, i.e America's Job Bank, labor market information, etc. b. Determine effective use of resources in advertisements and promotions of services. This will also include advertising jobs for specific employers and generating applicant/customers response to job orders and recruiting customers for programs to improve the utilization of services. c. Seek opportunities to publicize the One Stop Career Center Services through news releases about special programs, such as, Summer Job Hunt, Older Worker Programs, Welfare Reform, etc. Develop news releases and distribute them county -wide to all newspapers, radio stations, and local stations. Promote special recognition wards or events for staff, programs and successful and satisfied customers. d. Design and implement surveys and gather statistical data to assist in determining program effectiveness and identify target areas for improvement in market effort and with program design. II. New Business and Existing Business Development Strategies 3 971710 Coordinate with the Economic Development Action Partnership and Greeley Weld Chamber of Commerce to contact new and existing businesses to offer our services. III. Develop and implement specific marketing strategies for specific applicant groups, i.e.. youth, Temporary Assistance to Needy Families, Job Training Partnership Act Program, etc. IV. Develop or modify "selling tools" for staff to use in soliciting job openings from employers for the benefit of special target populations, including the veteran, the welfare populations, older workers, individuals with disabilities, youth, etc. This includes meeting with employer to discuss the programs, mailing brochures, provision of training to staff, etc. As discussed in the One -Stop Career Center Plan there are a number of enhancements planned to improve and expand services. These include such areas as: expandsion of career center orientation tools throughout Weld County, provide additional and expand information currently available to schools districts, development of a Multi -Media Resource Library and Regional Employer Resource Library, the utilization of technology for workforce development information including the Internet, America's Job Bank, and accessing categorical programs for both employer and applicants. As developed each of this areas will have a marketing strategy developed. 9) Please provide additional information about steps that will be taken to ensure that performance standards and program requirements are met. As discussed on page nine, data obtained through the various systems will be used to analysis performance on a quarterly basis and make appropriate adjustments to meet all performance standards. Job Training Partnership Act Programs Front line staff will be provided with numerical goals at the beginning of each program year in areas like enrollments, terminations and outcomes, as well as activities for enrollments. Staff can review their performance and make adjustments at any time. The director and unit supervisors will review these reports monthly to determine staff and program performance and make the appropriate adjustments. A check up report is reviewed monthly to ensure compliance areas for enrollment, timely data input by case managers, and data entry errors. Any problems areas are corrected immediately. The OMNI report is reviewed monthly to determine customer satisfaction and ensure the appropriate response by staff 4 Wagner Peyser Staff and Unit supervisors review veteran Placement Standards and Migrant and Seasonal Farm worker Programs Standards monthly. Strategies are developed, (i.e., employer contacts, outreach methods, client flow system, follow-up with customers, etc.) to address any deficient areas and improve performance. Job orders and registration sampling is performed weekly to ensure correct data entry, quality job orders and quality applications and skill screens are being conductded. Customer satisfaction surveys are completed by the Colorado Department of Labor and Employment. Staff follow-up immediately and provide customer services on any areas of concern. An employer survey is completed semi-annually with employers listed with Employment Services. Customer Satisfaction areas include timely response to job orders, quality of referrals, timeliness of referrals, satisfaction with the office and to what degree the office met their expectations. For any employer, less than satisfied, staff follow up with an employer phone call or visit. . Temporary Assistance to Needy Families The same type of reports will be used to monitor the Temporary Assistance to Needy Families program as those used for the Job Training Partnership Act Programs. . Employment First Food Stamp Job Search Program. The Director, Unit Supervisor and staff review monthly reports from the Department of Health and Human Services on performance standards. If the program is not meeting a standard, strategies are developed to bring the program to standard and subsequently monitored the program for success. The Unit Supervisor also randomly selects files monthly to determine the quality of paper work and appropriate component assignment. . One Stop Career Center Standards The standards will be measured in part by the specific performance and measurements discussed previously. Employment services will review additional measurements of satisfaction for services provided more specifically under the One Stop. This will include surveys. services, evaluations etc. The market growth and penetration standards have not been defined. 5 971710 The cost-effective delivery of service strategy has not been defined. 10) The description of School -to -Career activities is adequate; however, Weld must be aware to include all school districts and not just those in Greeley. Also, no specific education partners are listed. i Weld County will be working with all school districts in the county. The Education Partners listed in Attachment C are Aims Community College, University of Northern Colorado. Education Opportunity Center. and Greeley Dream Team. Weld County is also on the Fort Lupton School District School to Career Partnership, School District 5 Johnstown Milliken Alterative Cooperative Education Committee, Weld Opportunity School Board Team and the Windsor School District Transition Team. 11) The description of connections and partnerships to Adult Basic Education. secondary and post secondary vocational programs and dislocated worker programs is inadequate. Please provide more detail. Adult Basic Education - Employment Services has numerous means, connections, and partnerships to deliver this service to individuals who require this activity. Employment Services operates a computerized learning center which offers Adult Basic Education and GED activities. To enhance this service, Employment Services has an agreement with Aims Community College to deliver GED classes within the Employment Services facility. In addition agreements and connections have been made with Aims Community College, Right to Read, Rocky Mountain SER, and Bueno HEP for the referral of individuals in need of Adult Basic Education Services. Referrals to these agencies are based upon which is the most convenient while best meeting the individual's need. Secondary and Post secondary vocational programs - Employment Service has non- financial agreements with each of the thirteen school districts within Weld County. These agreements outline the process for the referral of individuals to categorical programs operated by Employment Services as well as the responsibilities for reporting progress. In addition, Employment Services has representatives involved in the School to Career efforts operated through the Weld BOCES, School District 6, and Ft. Lupton School District RE -8, and through this association, has established contacts for the various Tech Prep initiatives. Based upon these relationships, eligible youth can be referred to the appropriate individuals or programs which best meet their needs. Employment Services has established partnerships with Aims Community College, Front Range Community College, as well as other local vocational programs. Agreements regarding referrals and financial assistance arrangements have been made, and updated information regarding training options is available at Employment Services. Information on non local vocational programs is also available. and individuals are referred to the 6 program which is most convenient while best meeting their needs. Dislocated Workers Program - Employment Services of Weld County is the Sub -State Area for the Economic Dislocation and Worker Adjustment Program for Weld County. Programs are operated through Employment Services. 12) The description of services for Migrant and Seasonal Farm workers is inadequate. Please elaborate. Attachment 1 contains Weld County's Migrant and Seasonal Farm Worker Outreach Plan for the period beginning July 1, 1997. 13) The wording for Veterans' services on page 5 is wrong - please correct. Employment Services of Weld County will continue to provide veteran preferences and high quality services to its veterans population. In July, 1997, Weld County will have a Disabled Veteran Outreach Program (DVOP) Specialist located in its office. Employment Services will follow established guidelines which outline the "triage" procedures to be implemented in screening those veterans in need of case management services provided by the office DVOP. The provision of services to veterans and the priority of services for veterans, will remain the responsibility of Employment Services of Weld County in the provision of the Wagner-Peyser services. 14) The budget figures do no add up correctly - the proposed budget is 11,900 over the stated total. Please re -do and also provide a budget narrative. An adjusted budget is located in Attachment 2. Budget Narrative I. Personnel Services This budget amount will be used to contract part time, designated staff time or special projects contracts for the development of the resources and enhancements programs and goals for the One Stop Career Center System. School to Career and One Stop Career Center Services for youth - a part time staff person to focus on school to career efforts with the 14 school districts in Weld County. This will include visiting all schools at least once per year and provide increased access and availability of core services and One -Stop Career Center Information; participate in job fairs and career classes; provide information on accessing workforce development through the Internet to include America's Job Bank, and home pages; provide local and regional labor market information, etc. 7 971710 Multi -media Resource Libraries - Development of two multi -media resource libraries focusing on workforce development areas for both job seekers and employers. The two areas of focus are: a customer/consumer library which would cover such area as: information on job outlooks, training areas, how to look for a job, how to access labor market information, self-help resources, and categorical programs information; and employer resource library which would provide information regarding topics such as labor laws, Americans with Disabilities Act, School to Careers Partnerships, etc. Market Growth and Labor Supply - research market growth and labor supply to better meet the needs of job seekers and employers. Identify and market services to employers to expand the professional and technical job orders to better meet the job seekers needs. Identify high demand occupations that have a low applicant base and work with employers to identify appropriate training to expand the labor supply. Identify training and education Information - to provide a user friendly system in which the customers can review information on training andeducation options available within the regions including graduation and placements rates of various training programs and to correlate this information with the market growth and labor supply information. Use of Technology - develop tools to help customers, both employers and applicants, navigate the Internet for America' Job Bank, as well as other sites for accessing employment and training information. 2. Travel To attend appropriate training and conference to implement and enhance the One Stop Career. 3. Equipment To purchase the hardware necessary to meet the minimal hard ware requirements for automation. To purchase a computer and printer for the reception area to promote self help and self directed options for employment and training To improve the image and services available at the Greeley and Ft. Lupton offices by providing a comfortable and user friendly atmosphere at first point of contact in a physical location by replacing reception school desks with comfortable furniture in which customers can complete application, review workforce literature or brochures etc. To remodel the reception areas to allow for a self-help, self access computer. Improve access to self -access information with literature organizers, information racks, etc. Purchase staff keyboard drawers for easier on - 8 line data entry. 5. Contractual A Weld County One Stop Career Center home page will be developed to expand workforce and training information available through the use of technology. This will also include linkages to information on adult education and literacy programs, training information, and supportive services areas, such as child care and transportation, as well as connecting with other community networks. A 800 line will be used to allow increased access to the One Stop Career Center. This will allow rural community citizens to contact the office, at no cost to the client, to either register, get referrals to jobs, connect to the job line or obtain other employment and training information. 6. Other To develop brochures and other information packets regarding services available in the One Stop Career Center System and make this information available county wide. To purchase advertising space in all county publications to increase the awareness of the one stop services in general and support other public information or marketing strategies as developed. 8. Indirect Costs These costs are associated with the administrative and indirect costs associated with the Implementation Grant. It is anticipated that each of the issues initially indicated have been fully addessed through this correspondence. Should you have any questions regarding the preceding information, or if I may be of further assistance, please telephone me at 353-3800, extension 3363. Sincerely, Linda L. Perez, Director Employment Services of Weld County 9 971710 W ITEMIZED BUDGET INFORMATION One -Stop Career Center Implementation Budget April 1997 Year One 1. Personnel Services Contract ?art time or designated staff time for the development of resources and enhancement tprojects and goals such as School to Career, t and other initiatives 1. Travel Conferences and training 5 49,415 3,300 3. Equipment 17 digital VT4?3 Terminals, Digital LA7; Printers and HP Laser Jet Aaitenance - Computer and printer - self help - Display case, chair, tables, literature racks, e c 35,695 4. Supplies S. Contractual Home Page 830 line 3,200 6 Other (specify) Brochure and information development, advertising, public relations, and other marketing 5,500 7. Total, Direct Cost (Lines 1 through 6) S. Indirect Cost 9. Training Cost/Stipend $ 96,810 and Administrative I $ 17,084 10. TOTAL Funds Requested (Lines 7 through 9) $113,894 COLORADO May 14, 1997 Lupe Fenters Colorado Department Of Labor 1515 Arapahoe Street, T2 #400 Denver, Colorado 80202-2117 Dear Ms. Fenters: Employment Services of Weld County A Department of Human Services 1551 h. 17th Ave. .•• P.O.Box 18O5 Greeley, Colorado - 8O632 (970)353-380D rFAX (9710”50,43.915M As per your instruction we are submitting this letter as notification to the Department of Labor, Migrant Programs that Employment Services of Weld County will not be making any modifications to this years Migrant Plan. It is our goal to continue to use as a guide the 1996 PY Migrant and Seasonal Farm Worker plan for the new program year 1997. If you have any additional questions, please contact me at 353-3800, extension 3363. Sincerely, Linda Perez ESWC Director 971710 WilDi COLORADO January 31, 1996 Jim Shimada Employment Programs Department of Labor and Employment 1515 Arapahoe Street, T2 #400 Denver, Colorado 80203 Dear Mr. Shimada: DEPARTMENT OF HUMAN RESOURCES EMPLOYMENT SERVICES OF WELD COUNTY 1551 NORTH 17TH AVENUE P.O. BOX 1805 GREELEY. COLORADO 80632 APPLICANT (303) 353-3815 EMPLOYER (303) 353-3800 As per your request I am submitting the Migrant and Seasonal Farmworker (MSFW) and Agricultural Employer Service Plan for Program Year 1996. If you have any question concerning the plan, please contact me. Sincerely, Linda Perez Job Service Manager Employmee, Gr ere& 3o1e� 1996 MIGRANT AND SEASOt LjF f Weld County rvice ORKER OUTREACH PLAN Employment Services of Weld County (Employment Services)/Greeley Job Service Center #7131 has been designated a significant Migrant Seasonal Famiworker (MSFW) office for PY '96. We shall make every reasonable effort to meet all requirements and stated goals for such an office. We are cognizant of our responsibility to assist the State to meet its requirements and goals. The Employment Services outreach workers will be responsible for the area north of Platteville. The area south of Platteville, including Fort Lupton, will be covered by the Brighton office outreach workers. It is important to note that while the Weld County Job Service Office has been designated a significant MSFW office, its geographical jurisdiction is limited to Platteville and north. The number of MSFWs coming into Weld County has been steadily decreasing each year. Weld County has failed to see an increase in the number of MSFW coming to the area due to a lack of housing experience in the last three years. The number of acres planted in field crops remains about the same but acres requiring hand labor has decreased due to mechanization. We have received one request for interstate clearance orders for field labor in the past fifthteen (15) years. The following plan is submitted to outline our activities for PY '96: A. Needs Assessment: 1. Review of 1995 Agricultural Activity in Weld County CROPS GROWN ACREAGE Sups Beets Potatoes Lettuce Spinach Corn: Sweet Grain. Silage Carrots Otter Crops 23.300 1.400 12.000 3.400 300 1.000 314.000 2.000 4.214 LABOR FORCE Pro. Harvest 150 NA 400 50 NA NA NA 40 NA Havel 150 100 650 200 150 75 350 350 1,280 NUMBER OF OPENINGS RECEIVED 5 3 3 7 0 29 125 MONTHS OF ACTIVITY May..1w., July. August Abash APS. Juts Auptlt August end September an. June November Aupul end September Varies 971710 Weld County is primarily an agricultural county. Major crops which attract MSFWs to this county include: onions, potatoes, pickles, sugar beets, lettuce. corn and spinach. In addition, but to a lesser extent, MSFWs are employed in other agricultural industries which include irrigation, cattle, poultry and ditch cleaning. 2. Review of 1995 MSFW Activity in Weld County CROPS GROWN LABOR FORCE NUMBER OF MSFW EMPLOYED LABOR SHORTAGES Sugar Beets 300 100 Adequate Pickles 100 70 Adequate Onions 1.100 500 Adequate Potatoes 250 200 Adequate Lettuce 150 150 Adequate Sprtah 75 30 Adequate Can: Sweet. Gran. Silage 350 139 Adequate Carrots 390 153 Adequate Other Crops 1,280 5043 Adequate o 65% of the MSFWs registered in local office 7131 were Seasonal Farmworkers. This figure is based on new registrations for PY 1995. o Migrant worker influx in PY 1995 demonstrated that more single males workers came into the area. Less MSFWs families were in our area mostly due to lack of adequate housing, this caused the shelters to be full to capacity during the growing and harvesting season. •, o The number of MSFWs registered for work by the local Job Service for PY 1995 was approximately 301. o The MSFW population estimates for PY 1995 were 1,300 individuals. o Factors noted in 1995, which adversely affected MSFWs included a housing shortage for migrants coming into the area. Although all four existing labor camps opened and one new labor camp was built and opened for the 1995 season, there is still a housing shortage for migrant Farmworkers, especially for family housing. o In 1995 12,000 acres of onions were planted but only 11,000 were harvested due to a substantial loss caused mainly by hail and flooding. It is anticipated that for the 1996 growing season 12,000 acres will be planted. 3. Projected level of agricultural activity for 1996 CROPS ACREAGE LABOR FORCE AGRICULTURAL OPENINGS Sugar Beets 23,000 250 5 Pickles 1,400 100 3 Onions 12,000 900 3 Potatoes 3,800 250 7 Lettuce 500 100 0 Spinach 1,000 75 0 Corn: Sweet, Grain,Silage 314,000 .350 7 Carrots 2,000 390 0 Other Crops 4,000 1,280 125 There will be approximately 100 agricultural related job openings. It is anticipated that crop job openings will decrease from last year due to more farm mechanization. In 1995, pickle acreage stayed about the same, unfortunately the same amount of acres or less were done by hand, all others were done by machine. Housing shortages will also contribute the a reduction in agricultural openings for the pickle crop for the PY 1996. One of the labor camps was sold and it has opened mainly for onion workers. There is still only one labor camp designated for pickle workers. 4. Proiected MSFW Activity for 1996 Approximately 1,100 MSFWs are expected for the coming year. The level of support from Salvation Army, Family Educational Network (Head Start), JTPA and Catholic Community Services will remain the same. Rocky Mountain SER anticipates the level of training services will remain stable. Housing will continue to be a problem. There are 5 labor camps in our area which include one in Ft. Collins, two in Gilcrest, Peckham and one in Wellington. We are unsure if all 5 labor camps will open this year. B. MSFW Outreach Plan: 1. Assessment of Available Resources a. Staffing Available for Delivery of MSFW Services 971710 Staff shall include one bilingual (1) outreach worker from March through October, three (3) other bilingual staff as needed in the office, or in the field; one bilingual (1) supervisor, and other support staff as needed. Activities which will be accomplished. as appropriate, through various staff assigned, will include planning (January ,March) management (ongoing), and outreach (approximately April - October). Functions of these actif ties are listed as follows: o Planning: Information Tools Monitoring Tools Supplies o Management: Supervision/Administrative Support Time Allocation Training/Program Proficiency Testing Reports Policies Document Review o Outreach (Delivery of Planned Services): Distribution of Information Job Solicitation Registration Referral Job Development Follow up b. Staffing Reductions There will be no staff reductions in this migrant season. c. Resources Available Through Existing Cooperative Agreements with Public and Private Services Agencies and MSFW Groups. The Weld County Division of Human Resources' Family Educational Network Program will operate the Head Start Program for Migrants in Weld County. This will increase coordination and the level of services to MSFWs. Employment Services will work in cooperation with the Weld County Department of Social Services, Food Stamp Division, in identifying MSFWs needing Employment and Training assistance. Other services will be continued by providing referrals to outside agencies such as Catholic Community Services, Salvation Army, Sunrise Health Clinic. SER, and Weld Information and Referral Services. Rocky Mountain SER will be providing rehabilitation counseling and job training. 2. Numerical Goals a. The total number of MSFWs to be personally contacted by our staff through outreach is expected to be 800. Some MSFWs will be contacted more than once. b. The total number of staff days to be spent on outreach is expected to be 70. c. The total number of MSFWs to be contacted by other community agencies is expected to be about 250. 3. Proposed Outreach Activities In addition to the efforts described previously, specific goals have been set for the 1996 Program Year. The tools and staff resources have also been identified. a. Method of outreach contact to employers The methods to conduct outreach to employers with information regarding the recruitment of temporary agricultural workers shall include the following: o During the agricultural season outreach staff will provide information as well as technical assistance through personal contact, phone, and mail conducted during outreach activities. b. Coordinated plans Although we do not anticipate a surplus of workers in the coming year we plan to work closely with neighboring agencies to ensure that MSFWs are provided with labor exchange information as well as supportive services. The following efforts will be made on our behalf to insure that MSFWs are provide quality services: o Employment Services of Weld County is a member and an active participant in the Northem Colorado Migrant Coalition. The Coalition meets on a monthly basis to discuss upcoming migrant issues such as housing, new and available supportive services, and available employment and training programs that can be of service to the MSFW population in our area. o We also plan to coordinate efforts with various agencies within the community on an individual basis as client needs arise. The efforts will be pursued through referral to agencies on the part of the outreach worker. The agencies expected to be involved are as listed. 1. Weld County SCA/Private Industry Council (PIC) 971710 2. Weld Information and Referral Services (WIRS) 3. Catholic Community Services 4. Sunrise Health Clinic, Greeley 5. Plan de Salud del Valle. Fort Lupton 6. Social Services/Food Stamps 7. Family Educational Network (Head Start Program) 8. Colorado Rural Legal Services 9. Salvation Army 10. Rocky Mountain SER 11. Supplemental Foods 12. Weld County Department of Public Health 13. Other Programs Serving MSFWs 14. Employers, both agricultural. and non-agricultural 15. Local radio stations c. Outreach Tools A bilingual english/spanish directory of community services will be published and made available to the MSFWs and agricultural employers. It will include information on housing, health, transportation, and food programs. The directory will contain the name, address, and telephone number for each agency or organization listed. It will be organized by the type of service provided. A map will be included for those who may be unfamiliar with the area; and the outreach staff will distribute these to MSFWs, farmers, crewleaders and other agencies in Weld County. Outreach workers will set-up information booths at agencies which provide services to MSFWs during evening sessions; ES registrations, job referrals, and other labor exchange information will be provided on site to the MSFW. d. Outreach Staff Requirements The "Log for Daily Outreach Activities", which is the state form referred to in ES Manual Section 802010, shall continue to be a tool used by the outreach staff for recording their activities. These logs shall be completed on a daily basis and tumed in weekly. Not all names of those contacted will be recorded. Only when one or more of the following services is provided will the name be recorded. 1. An application is taken during outreach 2. A referral to a job is made while on outreach 3. A complaint is taken while on outreach 4. Providing information to MSFWs If an MSFW is not provided one of these services, then each person will be accounted for by placing one (1) hash mark in the proper place on the log. A "contact' shall include the presentation of information to an MSFW or the offering of assistance for referrals to supportive services, training, testing, counseling, jobs, job development, or follow-up activity. The follow-up contacts shall be made as necessary to provide the maximum assistance possible. Outreach workers shall be alert to observe the working and living conditions of MSFWs. They will report any apparent violations to their supervisor, who will in turn report this to the Office Manager for referral to the proper agency in accordance with state and federal employment laws. This shall be documented and a record kept in the outreach staffs records. Copies of the outreach logs shall be submitted to the Employment Services Director and maintained on file in the office for two (2) years. Outreach workers are trained in local office procedures and in the services, benefits, and protection to MSFWs. Specifically, these training areas include the definition of an MSFW, how to make job referrals, how to register crew leaders, exactly what the client flow system is: how to complete full and partial applications, the circumstances under which a job development effort is appropriate, how to review agricultural job orders. process for complaints, placement and inactivation of MSFWs, and basic Farmworker's rights. Outreach workers shall keep their supervisor informed of all relevant circumstances, collect crop data for reports, establish rapport with farmers, and assist in conducting housing inspections as needed. Outreach workers are trained in the complaint system which will include a procedure for the informal resolution of complaints. All MSFW complaints received by an outreach worker shall be recorded on a Complaint Log even when they are resolved informally or not Job Service related. Quarterly, a copy of the Complaint Log will be forwarded to the State Monitor Advocate. All Employment Services internal procedures and policies for complaints shall be followed as well. Outreach workers shall be provided with identification (ID) cards, which they will carry and display upon request. Each worker also has a Weld County ID card, and a distributable business card. This will be augmented by a Colorado ID Card. These are the services unique to MSFWs: 1. MSFWs must receive services proportionately equal to the non-MSFWs in the applicant pool. 2. It is our goal to provide at a minimum, to each MSFW a job referral and/or a reportable service. C. ES Services Provided to Agricultural Employers. I. Data Analysis a. Previous Program Year I) There were 82 job orders received 2) There were 96 job openings received 3) There were 79 agricultural job orders filled 4) The percent of job orders filled was 96% 5) The were 79 agricultural openings filled 6) The percent of job openings filled was 82% 971710 7) There were 1 interstate clearance job orders received 8) There were 1 interstate clearance job openings received 9) There were 0 interstate job orders filled 10) The percent of interstate job orders filled was 0% 11) There were 0 interstate job openings filled 12) The percent of interstate job openings filled was 0% b. Plan for Program Year 1996 .I) It is expected that 85 local agricultural job orders will be received. 2) It is expected that 98 local agricultural openings will be received. 3) It is expected that 75 local agricultural job orders will be filled. 4) The percent of job orders projected to be filled is 88%. 5) The number of local agricultural job openings projected to be filled is 79. 6) The percent of job openings projected to be filled is 80%. D. Narrative description: 1. Provision of ES Services to Agriculture Employer The Greeley Job Service will provide the basic employer services to employers. In addition, the following will be provided: Advertising - The local radio stations will be utilized to recruit applicants for employers who list their jobs, if additional recruitment is necessary. . When employer list their job opening, a computerized file search is conducted to bring up the clients who are qualified and interested in that specific positions. Housing inspections will be completed for those employers who need migrant housing certified. . Outreach Staff through it's efforts, will contact MSFWs and refer them to available jobs during field outreach or agency outreach activities. . An annual Groupers meeting is coordinated with the Brighton Job Service Center to provide growers and crewleaders with needed information for the new growing season. Discussion topics include new labor laws and regulation that must be observed. 2. Process used to identify agricultural employers expected to utilize MSFWs Agricultural employers will be contacted on site during regular outreach activities. The efforts will include distributing of pamphlets, job soliciting and job development. The target dates will run from March through October. 3. Process for linking available workers with Employers The outreach staff plan to make initial contact with unemployed MSFW while conducting outreach activities outside of the office. MSFW will also be linked to employment at the time they visit the local Job Service Center. The Department of Labors Job Match automated system will be used as a resource in identifying the unemployed MSFWs and referring them to unfilled job orders. Staff will continue to participate in the interagency coalition which addresses issues facing MSFWs. The coalition is made up of representatives from 402 grantees, migrant education groups, migrant health groups, Catholic Community Services, etc. Many of these groups are contacted when needed to connect available workers with an employer. 4. Promotion of ES Services to Employers The Greeley Job Service will promote services to the agriculture employer through participation in meetings, basic labor market and labor exchange information, recruitment and advertising, and employer relations. Approximately 10% of all job orders listed in the agricultural field will be re -contacted on a quarterly basis to ensure that good customer satisfaction is obtained. 5_ H -2A workers There were not H -2A workers in the Greeley Office area. 971710 ATTACHMENT A to Inc COLORADO May 14, 1997 Ledy Garcia -Eckstein Executive Director Colorado Workforce Coordinating Council 1580 Logan Street, Suite 410 Denver, Colorado 80203 Dear Ms. Garcia -Eckstein: OFFICE OF BOARD OF COUNTY COMMISSIONERS PHONE: 970-356-4000, Ext. 4200 Fax: 970-352-0242 P.O. Box 758 GREELEY, COLORADO 80632 The Board of Weld County Commissioners is pleased to transmit the Regional Workforce Development Plan, Statement of Work, for the Weld County One -Stop application for implementation funds. In 1979, Weld County had the unique opportunity to create an employment and training system responsive to the citizens of the county. The private sector was the catalyst for building partnerships which allowed for the provision of a locally integrated work force development system. Utilizing a one -stop location for all the major employment and training program, job seekers and employers alike are serviced through a single delivery system. Weld County has traditionally been committed to the one -stop career center system. The One -Stop Career Center planning process which occurred in 1995 encouraged the community to review Employment Services of Weld County's employment and training system design, mission and guiding principals and re -affirmed the direction of the local employment and training programs and overall workforce development system. Briefly, the commitment for a high quality one -stop career center system is reflected in the four guiding principals. . An integrated system offering as many employment and training services as feasible. The Employment Services of Weld County (the One -Stop Center will integrate the four major employment and training programs: Job Training Partnership Act; Wagner-Peyser Job Service; Job Opportunities and Basic Skills Program (Temporary Aid to Needy Families beginning in July, 1997) and the Employment First Food Stamp Job Search Program. Other agencies occupy space at Employment Service, including the Older Worker Program and the Educational Opportunity Center. . A Customer Focused System which provides customer choice and is viewed as a place where customers have a choice in how/where to get information, assessment, education and training, and a region and state-wide job placement service. 971710 Ledy Garcia -Eckstein Page 2 May 14, 1997 . A Performance based System with specific outcomes established for serving customers, including the use of customer satisfaction. . A Universal System enabling the customer to obtain information as well as receive basic or customer services which meet the customer's employment and training needs. As a result of the planning process a number of innovations and enhancements will be made to the Employment Services of Weld County One -Stop Career Center system. These changes will have a long lasting impact on the provision of continued high quality services to its customers. The implementation resources will be utilized in the following areas: Increase the access and availability of core services available available at Employment Services of Weld County and the Fort Lupton satellite office by providing comfortable and user friendly receptions areas and access points. Resource development will include self-help computers, labor market information, information packets, brochures, etc., for both customers and employers. Develop multi -media resource libraries focusing on workforce development areas for job seekers and employers. This would include information on job outlooks, training areas, how to look for a job, information on areas such as Americans with Disabilities Act, wage and hour, etc. Research market growth and labor supply to better met the needs of job seekers and employers. . Upgrade hardware needs for the automation system. . Develop marketing strategies for areas like: America's Job Bank, Talent Bank, services available at Employment Services of Weld County, etc. . Compile information on training and education options available within the region, to include graduation and placement rates of various training programs and make this information available to the customers. . Enhance the School to Career efforts by developing and implementing linkages with the school districts in Weld County through connections with Internet, sites visits at the One -Stop and visits to the schools. . Develop tools to help customers navigate the Internet for America's Job Bank, as well as other sites, for accessing employment and training information. The One -stop Director will be Ms. Linda Perez, P.O. Box 1805, 1517 North 17th Avenue, Greeley, Colorado 80632. Ms. Perez phone number is 970 353-3800 ext 3363. Sincerely, Constance L. Harbert, Chairman Pro Tem Board of Weld County Commissioners 971710 Weld County Regional One Stop Career Center Plan A. Regional One -Stop Career Center Structure 1. Workforce Development Board Members with Affiliations The Weld County Workforce Development Board Members and their affiliations is located as Attachment A. 2. Center Operator The Board of Weld County Commissioners will continue to operate its employment and training programs through the Department of Human Services. Employment Services of Weld County, a division under Weld County Human Services, shall be the One Stop Career Center operator. An Organization Chart for the Division of Human Services is located as Attachment B. This chart demonstrates the linkages between Employment Services of Weld County and other major human service programs. 3. Agency Participation in the One -Stop System, services they will provide, target population, an degree and nature of involvement. A chart identifying agencies participating in the One -Stop System, services they will provide, their target populations, and the degree and nature of their involvement in the One -Stop Center is located as Attachment C. The Older Worker Program is located in the same building as Employment Services and utilizes the same resources to help service their customers. Cross referral and co - enrollment into JTPA Programs occurs as appropriate. B. Provisions of Required Services. 1. Logistics: a. How Services will be Delivered. Employment Services of Weld County, located in Greeley, Colorado, will be a full -service One - Stop Center. A satellite office will also be located in Fort Lupton, Colorado to serve customers in the southern part of the county. The majority of the core services will be available at both locations. Specialized outreach efforts will occur at local schools and other human service agencies throughout Weld County. Other human service agencies such as Social Services, Vocational Rehabilitation, and drug and alcohol programs are located within three miles of Employment Services' Greeley office. 1 971710 One of the planned enhancements of Employment Services is to make more services available through utilization of the Internet, self-help terminals, development of a job line resource list, brochures, a home page for workforce development services, etc. Employment Services currently has a job line that customers can call to review jobs available through the basic labor exchange function of the Job Service. This service provides job seekers an additional opportunity in their efforts to find employment without relying solely on the job match systems or requiring a visit to an office. b. Location of One -Stop Centers Employment Services of Weld County will serve as the One -Stop Career Center for Weld County. Employment Services is located at 1551 North 17th Avenue in Greeley, Colorado. A satellite office is located at 330 Park Avenue, Fort Lupton, Colorado. c. Days and Hours of Operations The Greeley Office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. The Fort Lupton Office is open on Wednesdays from 8:00 a.m. to 4:00 p.m. d. Staffing Patterns Employment Services of Weld County has found that the major employment and training programs, as identified in the organizational chart located as Attachment D, have similar job duties and responsibilities. The current job titles and descriptions used by Employment Services are as follows: Client Service Technicians (Customer Service Representatives) - registration, applications, referrals, job orders, labor market information, etc. Currently Employment Services has 21 full and part time Client Service Technicians. Case Managers - provide case management services for the subsidized and categorical programs including JTPA (all Titles) JOBS, and Employment First. There are currently 4 case managers. Assessment/training specialists - provide assessment, basic skills development, work shops, tutoring, etc. There are currently 4 full and part time staff. Administrative Support - There is one Director, four unit supervisors, a part time administrative assistant, and shared staff for fiscal and administrative support with other human service programs located within the Division of Human Services. 2 971710 e. Inter -regional Arrangements for Other One -Stop Centers. Core Services will be made available without regard to residency for all customers. Interagency agreements have been reached with connecting Service Delivery Areas for the Job Training Partnership Act Programs. At times when it is more convenient for individuals to be served by another region, concurrence for these services is given. 2. Services a. Provision of Core Services Employment Services of Weld County's Organizational Chart is located as attachment D. This chart identifies the major units under Employment Services and their major functions. Attachment E outlines the tiered services system and provides an overview of the major core services, and how these services are delivered. Tier 1 The Client Data and Employer Relations Units usually provide the first level of services for both the job seeker and employer consumer groups. Consumers may have their needs meet through information available in the reception area, through Internet access, through utilization of the job line, discussion with the receptionist, etc,. Through the implementation grant, enhancements in this tier level of services will provide more consistent, accurate and adequate information for consumers to self assess their employment and training needs and interests. Tier 2 All units may provide Tier 2 level of services which provide more specific information relating to stated or identified needs. Tier3 More specialized services are provided in Tier 3 through either the Learning Lab or the Special Programs Unit. The majority of these programs are based upon eligibility criteria. The programs are as follows: • Title II -A Adult Programs funded under JTPA • Title II C Youth Programs funded under JTPA • Title II -B Summer Youth Programs funded under JTPA • Title III Economic Dislocation and Worker Adjustment Assistance Program funded under JTPA • Welfare Reform Employment and Training Programs contracted through the Weld County Department of Social Services 3 971710 • Employment First Food Stop Job Search Program contracted through the Weld County Department of Social Services. • Other Programs made available to consumers include the Family Support Family Preservation Program, AmeriCorps, the Youth Crime Prevention and Intervention Program and the Learning Lab. Additional information on Core Services: *Receptionist/Registration into Centralized Computer System - The Reception Area will be developed more into a source of information for self -assisted, self -directed core services. The receptionist will also arrange appointments for individuals wanting to register for basic labor exchange services or any of the specialized services. The current application process used by Employment Services eliminates the requirement to provide duplicate basic data element information for customers registering for the Job Service and JTPA Programs. Employment Services utilizes the Job Link System for data entry. *Career Center Orientation- A brochure will be developed to provide information on Employment Services and the services available under the One -Stop Career Center. The Career Center orientation brochure will be made available in all communities as well as in the school districts. Information will also be available on the Employment Services of Weld County Home Page to be developed in the next year. *Education and Training Program Information - Will be developed and will include School to Career partnerships, Internet Job Search access/workshops, financial assistance programs, Apprenticeships and Internships, and Western Governor's University Registration for Community College Classes, training program options including costs and placement rates will be made available through written information in the registration areas, the home page, through the registration process, etc. *Multi -Media Resource Library - Providing information to better access to Internet -based services such as: America's Job Bank, Colorado's Job Bank, World Wide Web, Colorado State Job Openings, and the Workforce Development Home Page will be developed under the implementation grant. Enhancements to be made in this area will provide all consumers with additional tools to access needed information to address their employment and training needs. *Regional Employers Resource Library - Providing Labor Market Information on occupational trends, working conditions, placement rates of training providers, comparable wage levels, skill requirements, and job eligibility determination will be enhanced. This information will be made available throughout the community and schools to help the consumers access up to date information to make employment, training, and career decisions. 4 971710 *Skill Assessment - There are two levels of assessment available. Level 1 is a self -directed assessment in which the customer determines their current level of skills and compares that level with what is required in the regional labor market. This self -directed assessment will have additional tools and enhancements as core service areas are upgraded through the implementation grant. Examples of the assessment tools which will be available are the Multi -Media Resource and Regional Employers Resource Libraries, and the education and training program information. After the self -directed assessment, the customer may choose to enter the Tier 2 level of services where more intensive assessments may be obtained. This level of assessment would involve the review of the individual's job skills, education, and past work history as well as an initial determination for referral to additional services, if needed, to assist the customer in reaching their employment objectives. Basically this would entail a job skill assessment and the determination of need for additional career guidance. Information regarding the opportunities at local community colleges, or other training programs would be provided at this time. A more intensive assessment would be available to individuals who seek services from categorical programs. This assessment level usually provides more intensive testing through instruments as the TABE, VPI, Kuder, etc. Due to resource restriction, these more intensive assessments are only provided to program eligible individuals. Referrals to Vocational Rehabilitation, Aims Community College, the University of Northern Colorado, Rocky Mountain SER or other services providers, may be made for individuals who need or request additional assessments. As resources allow, the GATB is available to all customers. Employment Services of Weld County primarily provides the GATB for veterans and individuals interested in Apprenticeship Programs. *Job Referral/Job Placement - Employment Services of Weld County has operated the Job Service System for over 15 years and is well trained in providing job referrals and job placement activities under the Wagner-Peyser resources. The Job Match System providing the capability to conduct computerized searches for qualified applicants based on their specific job skills, level of experience, and educational attainment for appropriate matching to employer job listings will be utilized. *Self-help Resume Preparation Resources - Employment Services plans to add a computer to the reception area which will include software for resume preparation. In addition, the Resource Room is available for customer and includes the ability to access the Internet, and review videos and other materials for self -directed job search activities. * Veteran's Benefits and Services Information - Veteran information will be made available in the reception and registration areas. Coordination of services and referrals will be made to the Disabled Veterans Outreach Program and other veteran service agencies as appropriate. 5 971710 * Referral Services - Referrals to Community and Social Services Programs, including welfare -to work programs, disabled citizen's employment programs, senior citizens' employment programs, CBOs, Vocational Rehabilitation, Adult Literacy, etc., will be available at Employment Services through the Reception, Registration and in the Special Programs Units. * Youth Programs Services - Extensive programs and services will be available for youth. These include the JTPA Title II -C Program, the JTPA Summer Youth Employment and Training Program Title II -B, the Governor's Summer Job Hunt, School to Career information, the Youth Crime Prevention and Intervention Program, and the Summer of Service Program. Job referral and job placement will also be provided to all youth. * Intake and Eligibility determinations for JTPA - This is a core service for Employment Services. At registration, potential eligible customers are given information regarding JTPA Programs and are provided with an application. Eligibility determination occurs in the Client Data unit, and if eligible, a case manager from the Special Programs unit meets with the customer and begins the assessment process to determine suitability. Employer Core Services * Professional Account Representatives and Management - The Employer Relations unit is responsible for the account management for employer job orders. Staff ensure that a quality job order, reflecting necessary skills, is taken, and then conduct a job match, both locally, regionally and state-wide if necessary. Hard to fill positions are advertised to increase the applicant pool. A 72 -hour follow-up is conducted, to determine the status of the job order and additional action is taken to help meet the employer needs as appropriate. This may include a review of the job order for any changes that may be necessary and additional job match searches. *Assistance Recruitment - Individual or mass recruitment is a resource available to employers in the Weld County area. Employment Services provides this assistance either at the office or on site at the employers request. A number of employers utilize Employment Services for application taking for positions within their companies. * Referrals of Skilled Applicants: Utilizing the job match system, Employment Services of Weld County refers all skilled applicants to an employer's job order. The Job Line and newspaper ads are also utilized when there are not enough skilled applicants in the applicant pool. A Job Match is also conducted on a regional and/or state wide basis, if necessary, to help meet the employers needs. *Information Regarding Government Incentives - Information on government incentives and services will be made available to employers upon request. The Economic Development Action Partnership is the primary source for information on incentives available to employers, and they utilize Employment Services of Weld County for labor market information for new and expanding businesses. 6 971710 *Labor market Information - Including labor pools, comparative wage data, skill levels of applicant pool, demographic projections, etc., is available to employers who request such information. *Educational and Training Program Information - Information such as the Colorado First Program, Existing Industries Programs, On -the -Job Training, and financial assistance programs, will be made available to employers. Information regarding training providers which will include types of training offered, length of training, cost of training, and placement rates will also be made available to employers upon request. A goal of the implementation grant is to develop additional information on these program and make it available to the employers. * Access to Internet -Based Services - Services such as America's Job Bank, Colorado's Job Bank, and America's Talent Bank will be made available to both employers and job seekers. A goal of the implementation grant is develop tools which will help the consumers navigate the systems and to market the availability the these self -directed resources and to access Employment Services if necessary. This service can be a beneficial resource for individuals in the rural community who may not otherwise have the resources or accessibility in employment and training areas. * Information and/or Referral Services for Community Agency and Social Services Programs - Information and referral to programs including Welfare -to Work Programs, Local Economic Development Programs, disabled citizen's employment programs, and senior citizens' employment programs. Layoff assistance will be made available to employers thorough the Dislocated Worker Program currently operated by Employment Services of Weld County. * Information Regarding Other Employment Related Topics - Information on other employment related topics including worker's compensation, labor laws, Equal Employment Opportunity, Americans with Disabilities Act, nontraditional recruitment and placement for women, School to Career Partnerships, Vocational Rehabilitation, CBO's, Adult Literacy, etc. will be made available to employers. One of the goals of the implementation grant is to develop a Employer Resource Library which can provide immediate, relevant information to employers upon request. b. Additional Services The major services offered by Employment Service of Weld County have been discussed previously. c. Fee for Services Employment Services of Weld County Learning Lab provides its services on a unit cost or fee basis. Current services includebut are not limited to: resume development and preparation, assessment testing and interpretation, basic skills remediation, word processing and typing tutorials, job seeking skills workshops, and career exploration activities. Case Managers, other 7 971710 agencies and sometimes individuals determine that a service available in the Learning Lab is would be of benefit and enter the Lab for that services. Cost is reimbursed to the Lab on a structured fee schedule which in turn is use for staff costs, equipment, materials, etc. Employment Services anticipates the continued development of service options . Individuals not eligible for categorical programs who desire higher levels of service beyond the core services will be charged for such services. The cost of the fee for service is calculated on the actual cost of the service which includes all of the associated costs to provide the service including labor, overhead, equipment, software purchases, and maintenance and replacement costs. Future plans for the fee for services include the development of a scholarship fund for those unable to purchase basic services on a sliding fee scale basis. d. Employer Participation (1) Board Members - The Weld County Regional Workforce Development Board will have policy and oversight responsibilities for all services under the Employment Services. Board members represent the key employer sectors in the community. The participation of the Economic Development Action Partnership and the Greeley/Weld Chambers of Commerce expands the level of involvement of employers in the community. Board members are also actively involved on other boards including the School to Career Partnership. Board members are involved through sub committee work in focusing on such areas as welfare reform, training, workplace competencies and school to careers. (2) Customers- Employment Services has made extensive efforts to involve employers in the One Stop Career Center System in addition to obtaining quality job orders and referring skills applicants to job openings. Previous efforts and continued efforts will include: . Recruitment and active involvement in job fairs with a focus on Summer Job Hunt for youth . Seminars to meet employer needs including American's with Disability Act; agriculture needs; wage and hour . Mass applications, orientations, and registration (the latest example has been extensive assistance with Denver Youth Correction in hiring for new youth facility) . Provide space to employers for interviewing and assisting in scheduling interviews. . Coordinate efforts with temporary services to assist them increase their labor supply and provide space so customers can be immediately interviewed. . Provide information to employer on labor market information, wages, etc. . Forums to address skills and training, and assessment needs and assist in locating resources . Meet with new and expanding business with the Economic Development Action Partnership to provide information on services available. As discussed previously under core services, major efforts will be made to improve services and increase employer market penetrations to increase number of job orders and provide information to employers on services and resources available under the One -Stop Career Center System. 8 971710 e. Customer Disagreement The Employment Services of Weld County will follow the grievance/complaint procedures as established by the following: • complaint processes required by the Colorado Department of Labor and Employment for MSFWs. • complaint procedures under the Job Training Partnership Act Plan Unless otherwise notified, customers who wish to appeal decisions may contact the Director of Employment Services, the Weld County Board of Commissioners or the funding source of any categorical program. 3. Performance Standards and Program Requirements Employment Services has performance standards and programs requirements under all of the major program. The following standards have been identified by specific programs: * One Stop Career Center Standards . Customer satisfaction for job seekers and employers . Customer Outcomes . Market growth and penetration . Cost-effective delivery of service. * Wagner Peyser . Veterans Placement Standards . Migrant and Seasonal Farm worker Program Standards . Overall job Service Performance * Job Training Partnership Act Program . Adult Follow -Up Employment Rate . Adult Follow -Up Earnings . Adult Welfare Follow -Up Earnings . Adult Welfare Follow -Up Employment Rate . EDWAA Wage at Placement .EDWAA Entered Employment . Youth Entered Employment Rate . Youth Employment Enhancement * Temporary Assistance to Needy Families The State and locally defined performance measures have not been specifically defined. * Employment First Food Stamp Job Search Program State and local standards used to measure performance include employment and the number of clients in specific components. a. Steps to Ensure that Standards Are Met Data obtained through the JTPA System, Health and Human Services System, ODDS/ENDS system, and the Job Link System will be used to analysis performance quarterly and make 9 971710 appropriate adjustments to meet all performance standards. There is a wealth of resources available through the U.S. Department of Labor and other sources that Employment Services will incorporate as time and resources allow to improve services to customers and overall performance. Many of the National Enterprise Council Continuous Improvement Standards and Customer Satisfaction processes will be used to provide training and enhancement in the system. b. Additional Standards Employment Services has set high standards for quality applications, data entry, skills screens, and error free job orders to name a few. These standards are measured daily by unit supervisors to maintain high quality programs as well as identify staff training needs and respond appropriately. The following Standards were identified for potential use with other partners in the community who are involved in the workforce development system not only for the One Stop Center but for other service providers.. These will be reviewed during the next year for possible incorporation. . Functional /Service Standards: ability to communicated the needs of consumer/agencies between agencies and consumer without duplication and breakdown. . Process/Output indicators: reduce the number of times and individual must provide basic information about themselves when seeking/applying for services. . Progress indicators: Increase the effectiveness in the follow of information and develop more interagency agreements. . Customer Satisfaction Measures: complete customer satisfaction survey and use the information in a formative way and review aligning resources based on the results. . Outcome Measures: Reduce the number of times an individual needs to access the system to obtain requested information/services. 4. Services to Welfare to Work Clients Employment Services, under contract with the Weld County Department of Social Services will be a key players in the implementation of the welfare reform program in Weld County. It is anticipated that all applicants will register with the One -Stop with in a week of application and all recipients by October 1, 1997 unless otherwise exempted. The One -Stop will provide all employment and training services. 5. School to Career partnerships Employment Services is strongly connected to the School to Career Partnership in Weld County. Employment Services is one of four co -executive committee members of the Partnership. 10 J'71710 In addition to service on a Policy Board, Employment Services is committed to serving Weld County youth through it employment and training programs. Additional services under the One -Stop Implementation grant will develop expanded resources and information to support school districts and the public in their school to career efforts. C. Connections with Other Agencies and Programs in the Region 1. Partnerships with other agencies The partnerships with other agencies has primarily be described in Attachment C. Employment Services has also been working with the University of Northern Colorado Career Center Services. Currently they provide GED testing and were involved in the One -Stop Career Center Process. We are looking at ways to strengthen the access between each agencies resources to allow better and easier access into Tier 1 and Tier 2 type resources. 2. Nature and Connection and Degree of Information The nature and connection and degree of information is also located in Attachment C. D. Provision of Services for Special Populations 1. Migrant and Seasonal Farm workers (MSFW) Employment Services is considered as a significant Job Service Office under Wagner-Peyser and therefore provide extensive employment services and referral to appropriate agencies for assistance to the MSFW population. Employment Services provides services under a outreach plan and develops a brochure yearly to provide relevant information to MSFWs and agriculture employers. 2. Veterans Employment Services will in accordance with Federal law, U.S. Code Title 38 which provide preference to disabled veterans, Vietnam -Era veterans, veterans and other eligible individuals in the delivery of employment services. Employment Services will strive to meet the 14 veteran performance standards and coordinate services through the Disabled Veterans Outreach program which will be located at Employment Services. 3. People with Disabilities Employment Services will provide all core services to people with disabilities. Coordination, staff 11 971710 cross training, and a non -financial agreement with the Division of Vocational Rehabilitation help ensure that people with disabilities have access to all services including participation in the Job Training Partnership Act Programs as appropriate. 4. Older Workers Employment Services will provide all core services to the Older Workers population. Coordination with the Older Worker Program located in the Division of Human Services include referrals, co - enrollments when appropriate for JTPA programs, cross training of staff of services and access by Older Worker staff to all resources available in Employment Services 5. Displaced Homemakers Employment Services coordinates its services with the Displaced Homemaker programs when available through the Colorado Community Colleges and Occupation Education System in additional to providing services to displaced homemakers through its JTPA program. Coordination with other community resources including cross training and in-service meeting are on -going as appropriate to increase client services. 6. Out -of -School Youth Employment Services offers Job Service functions to all youth. Additionally, for eligible youth, categorical programs such as the Title II -C, the Youth Crime Prevention and Intervention Program, the Governor's Summer Job Hunt, and AmeriCorps are available. 7. Non-English Speaking Populations Employment Services has a large number of Spanish bilingual staff to ensure that all services are made available to non-English speaking populations. Spanish is a primary language for non-English speaking populations in Weld County. If necessary, we obtain assistance from the University of Northern Colorado, Aims Community Collage, or other sources for additional translation needs. E. Automation Requirements 1. Minimum Equipment Standards: 2. System Connection and Integration Standards: 3. System support Standards: and 4. System hardware and Software Standards Employment Services will follow the Standards that have been defined in the Feasibility/requirements for One -Stop Care Automation - July 1997 as outlined by CDLE. F. Budget The budget is located as Attachment F. 12 971710 ATTACHMENT A WELD COUNTY REGIONAL WORKFORCE BOARD MEMBERS Willie Morton, Board Chairman, School to Career Partnership Member & Owner of the Conditioning Spa William Argo, President Weld County Economic Development Partnership Dale K. Hall, Commissioner Weld County Board of Commissioners Sue Bjorland, Area Manager Western Temporary Services B.J. Dean, Director Island Grove Treatment Center Craig Fowler, Division Manager State Farm Insurance Companies Judy Griego, Director Weld County Department of Social Services Dora Johnson, President Baldwin Center Ron Kauffman, Owner Neighborhood Grill Lucille M. Mantelli, Director of Community Relations and Public Affairs Eastman Kodak of Colorado OPEN Small Business Representative Sam Leeper, Executive Vice President Bank One, Greeley Brian Lessman, Superintendent Weld County School District RE -4 Charles Meyers, President Miner & Miner Consulting Engineers Sheila Landfair Mueller, Training Spec. EFTC, Contract Manufacturing Roberta Miller Consultant J.V. Teague, General Manager Lowell -Paul Dairy Richard Wood, Director of Continuing Education with Aims Community College & School to Career Partnership Member EX -OFFICIO BOARD MEMBERS Lyle Butler, President Greeley/Weld Chamber of Commerce & School to Career Tom Ivory, Area Manager Manager of Dept. and Labor and Employment Charles McDonald Union Representative, Local #510 971710 Attachment B WELD COUNTY DIVISION OF HUMAN SERVICES DEPARTMENTS 0 L c E. ^ m , m u E n U 0 m U -o y v m 0 'En .+E0 z cp c Cp• LU c C Lov m o m m O o c c E T V) CC 0 m o r c E E m 00 °,ZO 0 mm� W QLLa�,_i-,_ m C C C coC c C me, t.co00m <(nU)I-UV)._j(n m -0 3 m W E co m a, 0, L o m ^ (n LL �j N O o E c) rn r c — — N m O :_ 0 a (J) U n W< m0 aL in �mx'a�3 J 2 z-ccn c 0 cn C u- O >, N oce QWNN (L 6 m E m m --m1E rMc) Li_U c 0 o) C w m Q c _c CL 0 O E c CO L ' J @ O 0 a) m m L rn c 4E,_ L U m 0 m -1.4:61E. o m aEom00 n. 0 o) n W cn o_ m CC 0_C v E W aO-E- . rn o Cg N ca L 0 cQ O L D .o c0 f2 oi—li ',9m E E T-,?. E ,O Z 0 E> E m c > i 0 i— CJ 1L CO C7 LL < >- J CO F -- Z W LU LU 0 I- Z O rx 0 U Cn w U W C!) LL 0 �W C!) 0 fr 0 ` to o _c .0 <63 m co _m c c y — o 0 �a U0 .r .E7,57-62 Eon E Q °60 O O T'O U 0 m E�m0 E ca o ai aL c r o O m C 0 00 C m < 0 0 °ate v ccooU U o E W L 0 00z 0 C o C o m o E L. a m 0 m c0 c�L_g'20 m C E.---6,1! c E E 015 —Td. Y c E O N= m y E m ca a) — ca 0) M m > m TU m c E �,F.. L Q t C c m m E C m o To � 00>..m 0 o 0 •C O L= m o 2 06 cpco Oct m 0 •`o 0 •7 m N ti m UM_JsaaUa° 1 1 1 1 1 4 4 4 0 •0 m c O 0 p <U m E T O 2 Z.10 0 R U . C/3 m •4 m E a la -tea U c U m m D oD • •C U mm — B c = C 2 c Op 0 0 g m M m T2 . c LO '0 T7 ca _ Cw) -z-- c —oo_J C 0 00 QL.I-mC 971710 \0 \\ z � z � p NATURE OF INVOLVEMENT { a) a) CI) en cu Ec \ \ \ _c ° k Q -D 2g[ I-› /j/ /0w = co kk /a ervices for clients 03 O TARGET POPULATION Welfare Applicants/Recipients Food Stamp Recipients Low Income Individuals Disabled Individuals To 'ffi \ » \ ) La to /) eLL Employment First Program j ) Education Career Services } / < To O co \/ RT) • co 32 Aims Community College 971710 U 0 E E s V C 971710 EMPLOYMENT SERVICES OF WELD COUNTY ORGANIZATIONAL STRUCTURE Board of Weld County Commissioners Employment Services of Weld County - One Stop Career Center Director /EMPLOYMENT SERVICES Client Data Employer Relations Veteran Representative Learning Lab Special Programs Reception Registration Food Stamp Job Search Migrant/seasonal Farmworkers TRA/TAA Job Referrals Job Placements Job Match Job Listing Marketing Job Solicitation Job Development Summer Job Hunt Veteran's Services Veteran Service Coordination Veteran's Preference Monitoring GED Preparation Remedial Education Assessments Basic Word Processing Basic Typing Resume Development Employability Skills TANF Program JTPA Adult Programs JTPA Youth Programs Summer Youth Program Dislocated Workers AmeriCorps Youth Crime Prevention and Intervention ° Family Support Program Summer of Service wM Weld County Work Force Development Board /ADMINISTRATION Accounting Building and Computer Maintenance ISecretarial PBX Operator Fiscal Personnel 971710 971710 PES OF INFORMATION H Cl) Cl) C C.O O O a`) a) :n T o o cn O n ct E O W —JD >- a • « C N -OU) :- `O c o T d E 0 0 • C o ~ O W E c m O w O C O O C m O 0 0 • .2 - .� o CO 0 O. « s* W U ct TYPES OF SERVICES O O) C co c — c a) E c O O N d co E N y C O E 0 N O C in co 1° O y Co E— m O N T O O N Q Q CU O y la G co m Q Nas n_ O N CO N co N .C 01.0 .O - 0 i a U m N. J - O O .x O N O O O O` -' O • 4) . •c • U • > • o > O m E O O _ w C co Z O I) (NI c O O W n I -a) 0 E 0 W NJ J U W ci cn O W U WaW H CO d O W r W W U) W H Z U U co c c °• O > - E ~ o) 0 N O C - O c O N co 0 ® c E• C ti 0 — al i_ ticW cn = N a]U Woo 51. a .En O C O Attachment F ITEMIZED BUDGET INFORMATION One -Stop Career Center Implementation Budget April 1997 Year One 1. Personnel Services Contract part time or designated staff time for the development of resources and enhancement projects and goals such as, School to Career, Ilulti-media, __.nd ofher initiptivoo 2. Travel Conferences and training $ 61,315 $ 3,000 3. Equipment 10 digital VT420 Terminals, Digital LA75 Printers and HP Laser Jet maintenance -Computer and printer - self help -Display case, chair, tables, literature, racks,etc $ 35,695 4. Supplies 5. Contractual Home Page 800 Line $ 3,200 6. Other (specj) Brochure and information development, Advertising, Public Relations, and other Marketing 7. Total, Direct Cost (Lines 1 through 6) 8. Indirect Cost and Administrative 9. Training Cost/Stipend 5,503 $ 96,810 $17,084 10. TOTAL Funds Requested (Lines 7 through 9) $113,894 971710 '1 r' liscr;; WRIt COLORADO mEmoRAnuum tnBoard of Weld County Commissionertete August 7, 1997}; From Walt Sperkman, Human Services of Weld County Executive Director subiect:0ne-Step Carper Memorandum of Understanding Enclosed for Board approval and signature is the Memorandum of Understanding between the Workforce Coordinating Council of the Office of the Governor, State of Colorado and the Weld County Board of Commissioners. The purpose of the grant is to assist Employment Services of Weld County implement the One -Stop Career Center concept. The grant amount is $113,894 for the period beginning July 1, 1997 through June 30, 1998. These funds will be used to enhance the current employment and training system for employers and job seekers. It will increase services and information to school districts and youth and develop resources for individuals to access workforce development information. If you have any questions regarding this memorandum of understanding, please telephone Walt Speckman at 353-3800, extension 3317. 971710 Hello