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RESOLUTION
RE : APPROVE AGREEMENT BETWEEN WELD COUNTY, COLORADO, AND COMPUTER
INFORMATION CONCEPTS AND AUTHORIZE CHAIRMAN TO SIGN
WHEREAS , the Board of County Commissioners of Weld County,
Colorado, pursuant to Colorado statute and the Weld County Home
Rule Charter, is vested with the authority of administering the
affairs of Weld County, Colorado, and
WHEREAS, the Board has been presented with an Agreement
between Weld County, Colorado, and Computer Information Concepts
to provide assistance to the Weld County Assessor' s Office and
Computer Services Department in the reorganization of the
Assessor 's Office, and
WHEREAS, the terms and conditions of said Agreement are as
stated in the Agreement, a copy of which is attached hereto and
incorporated herein by reference, and
WHEREAS, after study and review, the Board deems it advisable
to approve said Agreement.
NOW, THEREFORE, BE IT RESOLVED by the Board of County
Commissioners of Weld County, Colorado, that the Agreement between
Weld County and Computer Information Concepts concerning the
reorganization of the Assessor' s Office be, and hereby is,
approved.
RE IT FURTHER RESOLVED by the Board that the Chairman be, and
hereby is , authorized to sign said Agreement.
The above and foregoing Resolution was, on motion duly made
and seconded, adopted by the following vote on the 4th day of
November, A.D. , 1987 .
‘721BOARD OF COUNTY COMMISSIONERS
ATTEST: 1 [vt �P c,,.J WELD COU TY, L RADO
Weld County clerk and Recorder
and Clerk to the Board Go o c , hairman
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D putt' County C rk
APPROVED TO FORM: ene R. Br the
ç c-'<! - \ -71.-; :4_5115-1e Jo n on
1
County Attorney "r '
Frank Yamaguchi
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871415
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81987
Computer Intormaon Cr ;:r,a
October 26 , 1987
Mr . Gordon E. Lacy
Weld County Board of Commissioners
915 10th Street
Greeley , CO 80632
Dear Mr . Lacy :
We appreciated the opportunity to work with the Assessor ' s
and Computer Department ' s Staff and look forward to participating
in the implementation of the approved solutions . As discussed ,
our firm is pleased to offer continued consulting assistance as
follows :
1 . Assist in the reorganization of the Assessor ' s Office ,
including the selection and placement of key personnel .
2 . Coordinate the development of a long range plan that
meets the Assessor ' s statutory requirements , can be
implemented and supported by the Computer Department and
is financially acceptable to the County .
3 . Attend the scheduled Management Review Meetings to
monitor progress , provide alternate options and
emphasize the increased role of responsibility the
Assessor ' s Office must assume in the development and
operation of their computer system .
Our fee , for the assistance provided will be calculated
according to the level of expertise required as indicated below :
Administrative $ 65 . 00/hour
Technical 60 . 00/hour
Training 55 . 00/hour
Clerical 30 . 00/hour
Miscellaneous expenses incurred, i . e . travel , mileage ,
lodging , meals , etc . , are additional and will be included in
our monthly statement at cost .
871415
Mr . Gordon E . Lacy
October 26 , 1987
Page 2
If you have any questions or wish further information , please
do not hesitate to call me at ( 303 ) 352-4332 . Otherwise , please
sign both copies of this letter ; keeping one ( 1 ) for your records
and returning the other copy to us to initiate the process ,
Sincerely ,
'157:A4"ei"- -------
arry L . Bohlender
President
Approv�•�:
,
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Chairman
Weld County Board of Commissioners
November 4, 1987
Date
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ATTEST: 62._,:^ �'u•!f'-`'' i rJ 6Weld County Clerk and Recorder
and Clerk to the Board
//
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By: c}J1 -y}(--c. - ' <<.
�r
eputy County Cl k
TO ; Weld County Board of Commissioners
FROM : Larry L . Bohlender
DATE : October 5 , 1987
SUBJECT ; Problems identified in the Assessor ' s Office/Computer
Department and recommended action .
We appreciate the cooperation and professionalism exhibited
by both offices during our recent study and feel the results
presented below should provide a basis for improved success .
Although it is relatively easy to Focus on the reappraisal
difficulties of the past few months , an in depth analysis
indicates they were a result rather than a cause of the problem .
The Assessor ' s functions can generally be described as :
Administrative ; i . e . the description of the property such as name ,
address , legal description , etc . and Appraisal ; i . e . the Fair and
equitable establishment of values to be used for tax calculations .
Until approximately five ( 5 ) years ago , a majority of the
Assessor ' s effort ( 90% ) was required by the administrative
functions and a minimal amount ( 10%) was needed in the appraisal
functions . The emphasis on equitable valuation , state wide , has
resulted in an almost total reversal in the effort and personnel
necessary , i . e . Administrative functions ( 20%) and Appraisal
functions ( 87% 1 .
During this five ( 5 ) year period an opportunity to reorganize
the Assessor ' s Office to satisfy the redirected demand placed on
the department was not recognized . Further , the Computer
Department , which should function as a service rather than a
policy making organization , did not receive the necessary
direction in time to develop and coordinate a smooth transition .
In retrospect , had the Computer Department not aggressively
pursued the development of the appraisal system we have , we
could easily have failed she state applied tests .
Finally , the Treasurer ' s Office rather than the Assessor ' s
Office has historically been the focal point for any disgruntled
taxpayer . However , the emphasis on reappraisal , coupled with the
heavy media attention [Bead massive customer service demands on
the Assessor ' s personnel who were not trained , prepared or
amply supported to respond in other than a technical manner .
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In summary , the difficulties experienced by the Assessor ' s
Office were caused by :
1 . A statutory change in the functions of the Assessor ' s
Office without a resultant change in operational
emphasis or organizational structure .
2 . A lack of direction or control from the Assessor ' s
Office in the development of the present Administrative
and Appraisal System .
3 . A failure to anticipate or provide the necessary
customer service training , hardware and software
support required to answer the taxpayer ' s questions .
Approximately three ( 3 ) years of increased effort will be
necessary to regain lost opportunities and implement the following
recommended solutions :
1 . A reorganization of the Assessor ' s Office designating
three ( 3 ) positions of equal importance , responsible for
the Appraisal , Administrative and Operational functions
of the office , reporting to the Deputy Assessor , who in
turn reports to the Assessor .
2 . The five ( 5 ) individuals above , in conjunction with the
Computer Department , would he responsible for the
development of a long range plan to address the
requirements of the Assessor ' s Office .
3 . Special consideration should be given to the development
and implementation of hardware , software and operating
procedures commensurate with the Assessor ' s emphasized
role as a Customer Service Office .
4 . Although gradual , a definite change in roles must take
place with the Assessor ' s Office assuming more and more
responsibility for the direction of computerization and
the Computer Department returning to it ' s designated
role as a service provider .
The implementation of these solutions will initially result in
increased rather than decreased confrontations and will require
additional expenditures for training , software development and
hardware as we resolve past discrepancies and prepare for the
prevention of similar occurrences in the future .
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