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Home My WebLink About20260171 Resolution Approve Master Service Agreement for Ride United Transportation Program and Authorize Chair to Sign — Mile High United Way, Inc. Whereas, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and Whereas, the Board has been presented with a Master Service Agreement for the Ride United Transportation Program between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, and Mile High United Way, Inc., commencing upon full execution of signatures, with further terms and conditions being as stated in said agreement, and Whereas, after review, the Board deems it advisable to approve said agreement, a copy of which is attached hereto and incorporated herein by reference. Now, therefore, be it resolved by the Board of County Commissioners of Weld County, Colorado, that the Master Service Agreement for the Ride United Transportation Program between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, and Mile High United Way, Inc., be, and hereby is, approved. Be it further resolved by the Board that the Chair be, and hereby is, authorized to sign said agreement. The Board of County Commissioners of Weld County, Colorado, approved the above and foregoing Resolution, on motion duly made and seconded, by the following vote on the 28th day of January, A.D., 2026: Scott K. James, Chair: Aye ,rr11111101Wa-•i, Jason S. Maxey, Pro-Tern: Aye � 1. J /��t Perry L. Buck: Aye I .! 16 Lynette Peppier: Aye Kevin D. Ross: Aye i'o 7;1 Approved as to Form: •`►0r ��' Bruce Barker, County Attorney Attest: Esther E. Gesick, Clerk to the Board cc . I-t S D 2026-0171 oa I au:, HR0098 Cur d I. 1Oz i BOARD OF COUNTY COMMISSIONERS PASS-AROUND REVIEW PASS-AROUND TITLE: Master Services Agreement with Mile High United Way DEPARTMENT: Human Services DATE: January 13, 2026 PERSON REQUESTING: Jamie Ulrich, Director, Human Services Brief description of the problem/issue: The Department is requesting approval to enter into a Master Services Agreement with Mile High United Way to facilitate the Ride United transportation program for Weld County residents age 60 and older. Mile High United Way manages a partnership with Lyft to provide non-emergency transportation services and will coordinate Lyft ride scheduling and dispatch for eligible Weld County residents referred by the Department. The term of this Agreement will begin January 1, 2026, and will remain in effect until the total funding is exhausted. What options exist for the Board? • Approval of the Master Services Agreement with Mile High United Way. • Deny approval of Master Services Agreement with Mile High United Way. Consequences: The Department will not have an agreement in place with Mile High United Way for the Ride United transportation program. Impacts: The Department will not be able to offer non-emergency transportation services to eligible clients in Weld County for essential needs such as medical appointments, access to groceries, etc. Costs (Current Fiscal Year/Ongoing or Subsequent Fiscal Years): • Cost: $50,000.00 • Funded through ADRC FFP (Aging and Disability Resource Centers claiming Federal Financial Participation). Recommendation: • Approval of the Master Services Agreement and authorize the Chair to sign. Support Recommendation Schedule Place on BOCC Agenda Work Session Other/Comments: Perry L. Buck Scott K. James Jason S. Maxey Lynette Peppier V/3 Kevin D. Ross Pass-Around Memorandum; January 13, 2026— CMS ID TBD 2026-0171 United A Way Get connected.Get Help• Mile High United Way MASTER SERVICE AGREEMENT Mile High United Way 711 Park Avenue W Denver,Colorado 80205 Contact: Kim Christensen, Director Community Development&Partnerships,211 Email: Kim. Christensengunitedwaydenver.org Area Agency on Aging,Weld County 315 N. 11th Avenue,Greeley,Colorado 80631 Contact: Kelly Morrison Email: kmorrison@weld.gov This Master Services Agreement("Agreement") is entered into as of January 1, 2026(the"Effective Date")by and between Mile High United Way, a Colorado non-profit corporation("Service Provider"), and Weld County Area Agency on Aging(AAA),a government agency("Client"). Collectively referred to as the "Parties." 1. BACKGROUND Client desires to engage Service Provider to facilitate the "Ride United"transportation program for Weld County residents over the age of 60. Service Provider manages a partnership with Lyft to provide non- emergency transportation services and is willing to provide such services subject to the terms and conditions set forth in this Agreement. 2. SCOPE OF SERVICES 2.1 Services Service Provider agrees to provide Lyft ride scheduling and dispatch services for eligible Weld County residents referred by the Client,as specified in Exhibit A(the"Services"). See Exhibit A attached and incorporated herein. 2.2 Eligibility& Referral Client is solely responsible for vetting and approving all constituents before submitting a referral. All referrals must be submitted by the Client via the customized 211 Ride United External Partnership Referral Form,made available and provided by the Service Provider to Client. 3. TERM This Agreement shall commence on the Effective Date and shall continue until the total funding of $50,000 allocation by Client to Service Provider is exhausted. Because these are unrestricted funds,there is no set expiration date unless terminated earlier by either Party as provided herein. 4. PAYMENT TERMS 4.1 Total Allocation Client agrees to allocate a total of$50,000.00 toward Lyft ride costs. Page 114 United Way Get connected.Get Heip.- Mile High United Way 4.2 Invoicing/Payment • Monthly invoice by Service Provider to Client based on actual usage until the$50,000.00 cap is reached. 5. REPORTING REQUIREMENTS 5.1 Monthly Reporting Requirement Service Provider shall provide a comprehensive monthly report to the Client(AAA)and United Way of Weld County no later than the 15th day of the following month. 5.2 Data Metrics The monthly report shall include aggregated,de-identified data including, but not limited to: • Total Rides Requested: Number of referrals received via the custom form. • Successful Completions:Number of rides successfully scheduled by 211 and completed by Lyft, through the Ride United Program. • Cancellations/No-Shows: Number of rides cancelled by the driver,the client,or tracked as a no- show. • Ride Reason: Categorized breakdown of the eligible reasons for transportation as defined by AAA through the Ride Request Form. 5.3 Financial Tracking(Spend Down)The report will include a financial summary outlining: • Total funds utilized during the reporting month. • Cumulative funds utilized to date. • Current balance of remaining funds for the partnership. • Average amount of ride and funds are utilized per month for specific population. 6. MANDATORY LYFT PROGRAM PARAMETERS Both Parties acknowledge and agree to the following non-negotiable parameters: a. Resource of Last Resort: Ride United is not an ongoing transportation service, clients referred will receive a resource referral list via email of long-term transportation resource to access. b. Scheduling Hours: Rides are scheduled Monday—Friday, 8:00 a.m.—4:30 p.m. c. Client Communication: The constituent must have a working phone with active service to receive Lyft text updates. d. No Modifications: Neither the Client nor the constituent may modify a ride once the form has been submitted, and the ride has been scheduled by the Service Provider. e. Vehicle Limitations: Lyft drivers do not provide car seats. Lyft rides are not wheelchair accessible. Page 214 aa UnWayited aw Cm e:tad am lira- Mile High United Way f. Availability: Driver availability is not guaranteed,particularly in rural or less populated areas. g. Cancellations/No-Shows: o A$5.00 fee will be billed to the Client if the referral is a no-show. 7.CONFIDENTIALITY& DATA PRIVACY Both Parties agree to protect the Confidential Information of constituents. Service Provider will maintain secure records of ridership data in compliance with relevant privacy regulations. 8.LIMITATION OF LIABILITY Service Provider acts as a third-party scheduler and is not liable for the conduct of Lyft drivers,vehicle safety,or delays in Lyft service. Client is solely responsible for vetting and approving all constituents before submitting a referral and is not liable for the conduct of Lyft drivers,vehicle safety,or delays in Lyft services.No term or condition of this contract shall be construed as a waiver of the Colorado Governmental Immunity Act. 9. MUTUAL TERMINATION This Agreement may be terminated by either party, for any reason, upon thirty(30) days' written notice to the other party. IN WITNESS WHEREOF,the Parties have executed this Agreement as of the Effective Date. MILE HIGH UNITED WAY,INC(MHUW) >r Signature:4�W/i Name: 'V� J ktar1Ler Title: .. ►j) Date: 7 l 26 / 28 WELD COUNTY BOARD OF COUNTY COMMISSIONERS ON BEHALF OF WELD COUNTY AREA AGENCY ON AGING(AAA) Signature: ATTEST: 'A° J a. Clerk to the Board Name: Scott K.James Title: Chair BY Date: JAN 2 8 2026 '`' Deputy Clerk to the Board TV E La E ti 13,611. Page 314 ZUZ10 .on\ United Way 6a caee.ele.am Nip.' We High United Way Exhibit A: Operations& Service Level Agreement(SLA) Target Population: Residents of Weld County,aged 60+, vetted by Weld County AAA. Service Delivery: • Submission: Client submits requests via the "AAA-211 Custom Referral Form." • SLA: Service Provider requires form submissions by Client,at minimum, one full (1)business day in advance for scheduling/dispatch. Service Provider can schedule a Lyft Ride up to(7)days in advance. • Approval: All referrals submitted via the authorized form are considered pre-approved by AAA. MHUW 211 Help Center is not responsible for vetting eligibility of referred clients and will assume all form submissions are approved for Ride United, Lyft rides. • Emergency Dispatch: For same-day or real-time emergency needs,the Client or constituent must call 211 directly or contact the Lyft, Ride United 211 Supervisor directly for immediate support rather than using the form. Page 414 Contract Form Entity Information Entity Name* Entity ID* New Entity? Please use the job UNITED WAY SUP-2406 aid linked here to add a rl supplier in Workday. Contract Name* Contract ID Parent Contract ID MILE HIGH UNITED WAY MASTER SERVICES 10237 AGREEMENT Requires Board Approval Contract Lead* YES Contract Status SADAMS CTB REVIEW Department Project # Contract Lead Email sadams@weld.gov;cobbx xlk@weld.gov Contract Description* MILE HIGH UNITED WAY MASTER SERVICES AGREEMENT FOR THE FACILITATION OF THE RIDE UNITED TRANSPORTATION PROGRAM. THIS PROGRAM WILL SERVE WELD COUNTY RESIDENTS AGE 60-. Contract Description 2 PA ROUTING THROUGH THE NORMAL PROCESS. ETA TO CTB IS 1 %1 3; 2026. Contract Type* Department Requested BOCC Agenda Due Date AGREEMENT HUMAN SERVICES Date* 01 /24/2026 01 /28/2026 Amount* Department Email $50,000.00 CM- Will a work session with BOCC be required?* HumanServices@weld.gov NO Renewable* YES Department Head Email Does Contract require Purchasing Dept. to be CM-HumanServices- included? Automatic Renewal DeptHead@weld.gov Grant County Attorney IGA GENERAL COUNTY ATTORNEY EMAIL County Attorney Email CM- COUNTYATTORNEY@WEL D.GOV If this is a renewal enter previous Contract ID If this is part of a MSA enter MSA Contract ID Note: the Previous Contract Number and Master Services Agreement Number should be left blank if those contracts are not in OnBase Contract Dates Effective Date Review Date* Renewal Date* 11 /01 /2026 01 /01 /2027 Termination Notice Period Committed Delivery Date Expiration Date Contact Information Contact Info Contact Name Contact Type Contact Email Contact Phone 1 Contact Phone 2 Purchasing Purchasing Approver Purchasing Approved Date Approval Process Department Head Finance Approver Legal Counsel JAMIE ULRICH RUSTY WILLIAMS BYRON HOWELL DH Approved Date Finance Approved Date Legal Counsel Approved Date 01 /14/2026 01 /15/2026 01 /15/2026 Final Approval BOCC Approved Tyler Ref# AG 012826 BOCC Signed Date Originator BOCC Agenda Date SADAMS 01 /28/2026 Hello