HomeMy WebLinkAbout20002385.tiff AT&T
AT&T Broadband
8000 East Miff Avenue
Denver,Colorado 80231
September 28, 2000
VIA FACSIMILE AND US MAIL
Weld County Clerk
Weld County
915 10th Street
P.O. Box 9148
Greeley, Colorado 80632
Dear Weld County Clerk:
In our continuing effort to keep you informed, AT&T Broadband would like to advise you of an
initiative the company is undertaking to simplify customer bills.
Currently, customer bills reflect separate line items for the basic and expanded basic service
tiers. Rather than list these services and prices separately, November bills will display a single
line item called Standard Cable at a combined package price. All current package descriptions
with basic and expanded basic tiers will also be replaced with the Standard Cable name.
Customers that do not currently subscribe to the expanded basic tier of service will not
experience any change.
The new package will appear on customer's bills as:
STANDARD CABLE $23.38
(Includes Basic and Expanded Basic Service)
Please note: This will not result in a change to the price that customers currently pay to
receive basic and expanded basic services.
We believe that moving to the new Standard Cable format will simplify customer bills and other
customer communications by showing one service package instead of multiple services.
Legal notice of this change was published in the Denver Rocky Mountain News on September 2,
2000. We plan to provide additional information about this change to customers through a bill
message.
If you have any questions, please feel free to contact me at 303-603-5012.
Sincerely,
Tele-Vue Systems, Inc. I/k/a AT&T Broadband
Natalie Mihalek
Franchise Compliance Coordinator
cc: Wendy Farley
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