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HomeMy WebLinkAbout20010091.tiff RESOLUTION RE: APPROVE SERVICE AGREEMENT FOR INTERNET-BASED SERVICES AND AUTHORIZE CHAIR TO SIGN - CORONA SOFTWARE, INC., DBA CORONA SOLUTIONS WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS, the Board has been presented with a Service Agreement for Internet-based services between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, and Corona Software, Inc., dba Corona Solutions, with terms and conditions being as stated in said agreement, and WHEREAS, after review, the Board deems it advisable to approve said agreement, a copy of which is attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, that the Service Agreement for Internet-based services between the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, and Corona Software, Inc., dba Corona Solutions, be, and hereby is, approved. BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized to sign said agreement. The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 10th day of January, A.D., 2001. BOARD OF COUNTY COMMISSIONERS WELD CO Y, COLORADO ATTEST: Liil yds -tiZZ''/ M. J. eile, hair Weld County Clerk to t , .. s qGlenn as Tem BY: Deputy Clerk to the B•- �: �� 1 �� ' • 1 Wi la ' H. Jerke APP VEDO FORM: G� avi E. Long \ VV� ountyAttprney Robert D. Masden 2001-0091 ' DP) Cercn(t DP0011 Service Agreement This Agreement made this 10th day of January, 2001, between Corona Software, Inc., d/b/a, Corona Solutions, a Colorado corporation with offices at 9025 Grant Street, Suite 204, Thornton, Colorado 80229, hereafter referred to as the "Company," and the County of Weld, a political subdivision of the State of Colorado, by and through the Board of County Commissioners of the County of Weld, with offices at 915 10`h Street, Greeley, Colorado 80631, hereafter referred to as the "Client." 1. Description of Service CADmine"', hereafter referred to as the "Service," is an Internet-based service offered by the Company to Client for the purpose of receiving and processing data files of Client as requested. 2. Term of Service The Service shall commence on the first date that current data is received by the Company from Client for processing and becomes available for query by Client, and shall continue thereafter for a period of one year, unless terminated earlier pursuant to Section 9 of this Agreement. This Agreement may be renewed for successive one year periods in accordance with the terms set forth in Section 9 of this Agreement. 3. Privacy and Security The Company shall use its best efforts to maintain the privacy and security of the Client's data, including the following: A. The Company shall maintain the Service on a secure site, using a secure socket layer(SSL)to guard against unauthorized access. B. Company shall limit access to Client's data to those employees, contractors and other individuals associated with the Company who are necessary to provide the Service to Client. C. The Company shall make Client's data available to any additional individuals specified in writing by Client. Client shall promptly notify Company in writing of any changes to personnel authorized to have access to Client's data D. The Company may, from time to time, at its sole discretion, implement additional security measures to maintain the privacy and security of Client's data. The existence and configuration of these additional security measures comprise confidential information to the Company and will not be released to Client or the public. I of 7 Pages 2001-0091 E. The Company will not release any data, reports, graphs of data or any other information relating to Client to any person or entity without the Client's prior written permission. 4. Hold Harmless The Client and the Company acknowledge and agree that no data system is absolutely secure. Client therefore agrees to accept the risk that data may become accessible to unauthorized persons despite the Company's best efforts to maintain privacy and security. In the event of an unauthorized release of data the Client agrees to cooperate with the Company to minimize all damage that may occur as a result and to prevent future occurrences. The Client agrees to hold the Company harmless for any unauthorized release of data by the Company that did not occur as a result of gross negligence by the Company or any of its employees or contractors. 5. Liaison The Client will designate in writing one Liaison person as the primary contact and one Liaison person as a secondary contact between the Client and the Company. The Liaison will be responsible to: A. Facilitate data transfer to the Company B. Send additions/deletions to the list of authorized users C. Receive quarterly statements from the Company D. Send requests for service changes to the Company 6. Availability The Company shall use its best efforts to maintain and operate the Service to accommodate the Client at all times during the term of this Agreement. The Company shall not be responsible for the unavailability of Internet access beyond its control. 7. Pricing and Payment Terms The Client agrees to pay an annual fee in advance calculated on the anticipated volume of incidents Client expects to process through the Company for a period of one year from the date the Service commences, as set forth on Schedule A to this Agreement. An"incident" shall be defined as a record from Client's computer-aided dispatch system comprising all call and unit activity associated with one unique incident number. The Company will send a statement to the Client once each calendar quarter to include: 2 of 7 Pages A. The term of the current Agreement; B. The number of incidents received by the Company during that calendar quarter; C. The number of incidents remaining on the Agreement; and D. A list of current authorized users and their usage history. In the event that the term of this Agreement is extended beyond one year any overpayment or underpayment from the previous Agreement based on the number of incidents processed by the Company shall be applied to the Agreement for the next year. 8. Termination of Service This Agreement may be terminated by either party by providing written notice thirty (30) days prior to termination to the other party, subject to the following conditions: A. If there is a material breach of the terms of this Agreement by the Company, Client may request that the Service be terminated immediately. If such occurs, then the Company will refund any amounts paid by the Client for unused services based on the number of incidents processed by the Company. If the termination occurs while the Client is in arrears for payment of services, then the Client w ill pay the company the amount necessary to bring the account current as of the date of termination. B. If there is a material breach of the terms of this Agreement by the Client,the Company may immediately terminate service to the Client. In the event of such termination, Client agrees to pay the Company as follows: 1. If the termination of the service is within one year of the initiation of service by the Company to the Client, Client agrees to pay the Full amount of the annual fee as set forth on Schedule A to this Agreement. 2. If the termination of service by the Company under this section is later than one year from the date the Service commenced, Client agrees to pay an amount equal to one month of service to be determined by pro-rating the annual Agreement amount. 9. Renewal No later than thirty (30) days prior to the termination of this Agreement, the Company will provide to the Client an estimate for the expected cost for retention of the Service for the next year. If the Client chooses not to extend the Service, the Client will provide written notice of its intent not to renew this Agreement to the Company no later than fifteen (15) days prior to the termination of this Agreement. If the Company is so advised, then the Service will terminate on the anniversary date or another date as agreed to by the Company and the Client, and all charges for and access to the Service will cease. If the Client does not provide written notice within the 3 of 7 Pages time specified, this Agreement shall automatically renew for an additional one year period at the rate provided by the Company to the Client under this Section. 10. Discontinuance of Service If the Company decides to discontinue the Service as a line of business, the Company will notify the Client as soon as practical, but in no case less than thirty (30) days prior to the cessation of service. As of the date of termination of the Service under this section, the Company will refund any unused portion of the annual Agreement fee for the Service to the Client. If the Service is provided at any time during a calendar month, then the Service will be considered to have been provided for the entire calendar month. At the termination of the Service to the Client, all of the Client's data will be deleted from the Company's active server. The Company will maintain an archive of the data for a period of twelve (12) months, unless specifically directed in writing to destroy the data by the Client. 11. Disclaimers THERE ARE NO WARRANTIES, CLAIMS, OR REPRESENTATIONS MADE BY THE COMPANY, EITHER EXPRESS OR IMPLIED, BY STATUTE OR OTHERWISE, WITH RESPECT TO THE SERVICE AS TO QUALITY, PERFORMANCE, MERCHANTABILITY, COMPLETENESS, OR FITNESS FOR A PARTICULAR PURPOSE,NOR ARE THERE AN ANY WARRANTIES CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE. OR TRADE USAGE. Some states or jurisdictions do not permit the disclaimer of implied warranties, so this disclaimer may not apply. In states or jurisdictions that prohibit disclaimer of implied warranties except as to duration, the implied warranty disclaimers in the paragraph are effective upon the expiration of ninety (90) days. 12. Miscellaneous This Agreement will be binding upon and inure to the benefit of the parties and their permitted successors and assigns. The relationship of the parties established by this Agreement is that of independent contractor, and nothing contained in this Agreement will be construed (i) to give either party the power to direct and control the day-to-day activities of the other, (ii)to constitute the parties as partners, joint venturers, co-owners or otherwise as participants in a joint or common undertaking, or(iii) to allow either party to create or assume any obligation on behalf of the other party for any purpose whatsoever. If one or more provisions of this Agreement are held to be unenforceable under applicable law, the parties agree to re-negotiate such provision in good faith. In the event that the parties cannot 4 of 7 Pages reach a mutually agreeable and enforceable replacement for such provision, then(i) such provision shall be excluded from this Agreement, (ii)the balance of the Agreement shall be interpreted as if such provision were so excluded, and (iii)the balance of the Agreement shall be enforceable in accordance with its terms. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument This Agreement sets forth the entire agreement and understanding of the parties relating to the subject matter herein and merges all prior discussions between them. No modification of or amendment to this Agreement, nor any waiver of any rights under this Agreement, shall be effective unless it is in writing and is signed by the party to be charged. The failure by either party to enforce any rights hereunder shall not be construed as a waiver of any rights of such party. Except as provided below, any and all disputes arising under or related to this Agreement which cannot be resolved through negotiations between the parties shall be submitted to binding arbitration. If the parties fail to reach a settlement of their dispute within fifteen (15) 15) days after the earliest date upon which one of the parties notified the other(s) of its desire to attempt to resolve the dispute,then the dispute shall be promptly submitted to arbitration by a single arbitrator through the Judicial Arbiter Group, any successor of the Judicial Arbiter Group, or any similar arbitration provider who can provide a former judge to conduct such arbitration if JAG is no longer in existence ("JAG"). The arbiter shall be selected by JAG on the basis, if possible, of his or her expertise in the subject matter(s) of the dispute. The decision of the arbiter shall he final, non-appealable and binding upon the parties, arid it may be entered in any court of competent jurisdiction. The arbitration shall take place in Denver, Colorado or such other location as the parties may agree. The arbiter shall be bound by the laws of the State of Colorado applicable to the issues involved in the arbitration and all Colorado rules relating to the admissibility of evidence. including, without limitation, all relevant privileges and the attorney work product doctrine. All discovery shall be completed in accordance with the time limitations prescribed in the Colorado rules of civil procedure,unless otherwise agreed by the parties or ordered by the arbiter on the basis of strict necessity adequately demonstrated by the party requesting an extension of time. The arbiter shall have the power to grant equitable relief where applicable under Colorado law, and shall be entitled to make an award of punitive damages when applicable under Colorado law. The arbiter shall issue a written opinion setting forth his or her decision and the reasons therefor within thirty (30) days after the arbitration proceeding is concluded. The obligation of the parties to submit any dispute arising under or related to this Agreement to arbitration as provided in this Section shall survive the expiration or earlier termination of this Agreement. Notwithstanding the foregoing, either party may seek and obtain an injunction or other appropriate relief from a court to preserve or protect intellectual property or proprietary information or to preserve the status quo with respect to any matter pending conclusion of the arbitration proceeding, but no such application to a court shall in any way be permitted to stay or otherwise impede the progress of the arbitration proceeding. 5 of 7 Pages In the event of any arbitration or litigation being filed or instituted between the parties concerning this Agreement, the prevailing party will be entitled to receive from the other party or parties its attorneys fees, witness fees, costs and expenses, court costs and other reasonable expenses, whether or not such controversy, claim or action is prosecuted to judgment or other form of relief. If the performance of this Agreement or any obligations (other than payment obligations) hereunder is prevented, restricted or interfered with by reason of fire or other casualty or accident, strikes or labor disputes war or other violence, any law, order,proclamation, regulations. ordinance, demand or requirement of any government agency, or any other act or condition beyond the reasonable control of the parties, the party so affected upon giving prompt notice to the other party shall be excused from such performance during such prevention, restriction or interference. This Agreement shall be construed and interpreted under the laws of the State of Colorado and the United States of America, regardless of the choice of law rules therein. Notice by any party under this Agreement shall be in writing and personally delivered or given by registered or certified mail, overnight courier, or facsimile transmission to a machine located at the address, addressed to the other party at its address given herein, or at any such other address as may be communicated to the notifying party in writing, and shall be deemed to have been received when delivered (in the case of overnight courier, personal service or facsimile transmission as evidenced by a confirmation receipt), or three business days after deposit into the U.S. Mail (if sent by registered or certified mail). No portion of this Agreement shall be deemed to constitute a waiver of any immunities the parties or their officers or employees may possess, nor shall any portion of this Agreement be deemed to have created a duty of care which did not previously exist with respect to any person not a party to this Agreement. It is expressly understood and agreed that the enforcement of the terms and conditions of this Agreement, and all rights of action relating to such enforcement, shall be strictly reserved to the undersigned parties and nothing in this Agreement shall give or allow any claim or right of action whatsoever by any other person not included in this Agreement. It is the express intention of the undersigned parties that any entity other than the undersigned parties receiving services or benefits under this Agreement shall be an incidental beneficiary only. 6 of 7 Pages SIGNATURES: CORONA SOFTWARE, INC. D/B/A CORONA SOLUTIONS, A COLORADO CORPORATION Ba ATTE ter` THE COUNTY OF WELD, A POLITICAL LLA� SUBDIVISION OF THE STATE OF COLORADO By: _��, o- �l�c. _ By: �L U Deputy Clerk to t' ! " M. J, Geile , Chairman v%Ii N't I Board of County Commissioners of Weld County, Colorado 601//o/c2coi) M:\WPFILES\AGREE\Coronaserv.wpd 7 of 7 Pages Hello