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March 9, 2001
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VIA FACSIMILE AND US MAIL
Board of County Commissioners of Weld County
Attn:Weld County Clerk
P.O- Box 459
Greeley. Colorado 80632
Dear Sir or Madam:
in an on-going effort to keep you in, armed, I am writing to notify you that AT&T Broadband
("the Company') is restructuring its 'a icee structure. The Company is implemettifir}f this
revised late fee structure in respon:a to a settlement agreement which resolves IRei;Opng
class actions challenging the Company's existing late fee structure.
AT&T Broadband is restructuring its late fee structure to provide for two fees in th} ,:gtal
amount of$4.95 in place of the ca rrent fee. Effective April 17th,AT&T Broadbal+,$,t w jl assess
a late fee of$2.95 if a customer's payment has not been received by day 30 of Bte;.,idling
cycle(i.e.the date we begin to generate the next invoice). If payment is still nait ry g',;ived 15
days later, an additional late fee of$2.00 will be assessed.
A notice regarding this new late fee structure will app: ar on our customers' bills best inning
March 8, 2001.
We strongly believe that customers who pay on time should not have to subsidize me fees
associated with customers who do not pay on time. The Company's late fee approach
addresses the concerns of people who miss their payment by a few days and who believe
they should not incur the same late fee as those who pay later in time.
Please feel free to call me at 303-603-5012 if you have any questions.
Sincerely.
Tele Vue Systems, Inc.Ilkla AT&T Broadband
aan
Natalie Mihniek
Franchise Compliance Coordinator
cc: Wendy Farley
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