HomeMy WebLinkAbout20030562.tiff RESOLUTION
RE: APPROVE AMENDMENT TO COLORADO WORKS PROGRAM AGREEMENT FOR
SERVICES AND AUTHORIZE CHAIR TO SIGN -VARIOUS ENTITIES
WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to
Colorado statute and the Weld County Home Rule Charter, is vested with the authority of
administering the affairs of Weld County, Colorado, and
WHEREAS, the Board has been presented with an Amendment to the Colorado Works
Program Agreement for Services among the County of Weld, State of Colorado, by and through
the Board of County Commissioners of Weld County, on behalf of the Departments of Social
Services and Human Services, and Island Grove Regional Treatment Center, Inc., North Range
Behavioral Health, Inc., and the District Attorney for the 19th Judicial District, commencing
June 2, 2002, and ending June 30, 2004, with further terms and conditions being as stated in
said amendment, and
WHEREAS, after review, the Board deems it advisable to approve said amendment, a
copy of which is attached hereto and incorporated herein by reference.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of
Weld County, Colorado, ex-officio Board of Social Services, that the Amendment to the
Colorado works Program Agreement for Services among the County of Weld, State of
Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the
Departments of Social Services and Human Services, and Island Grove Regional Treatment
Center, Inc., North Range Behavioral Health, Inc., and the District Attorney for the 19th Judicial
District, be, and hereby is, approved.
BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized
to sign said amendment.
The above and foregoing Resolution was, on motion duly made and seconded, adopted
by the following vote on the 3rd day of March, A.D., 2003, nunc pro tunc June 2, 2002.
BOARD OF COUNTY COMMISSIONERS
WELUN,Y, COLOrAD
ATTEST: &di, ��; ;�„JL/A
zz� D vid E. Lo g, Chair
Weld County Clerk to t rB1861 '
.
r�_ '�; ♦ Robert D. den, Pro-Tem
Deputy Clerk to the � .0 t
♦+��, . . Geile
APPROV i AS TO F :
EXCUSED
William H. Jerk
r6un �A�o ✓
Glenn Vaa
Date of signature: 3/
2003-0562
i C » `m et SS0030
� •aiJ
DEPARTMENT OF SOCIAL SERVICES
P.O.BOX A
GREELEY, CO. 80632
Website:www.co.weld.co.us
Administration and Public Assistance(970)352-1551
Child Support(970)352-6933
O
•
COLORADO MEMORANDUM
TO: David E. Long, Chair Date: February 24, 2003
Board of County Commissioners
FR: Judy A. Griego, Director, Social Services
RE: Amendment to Colorado Works Program Agreement for Services
Among the Weld County Department of Social Services, Weld
County Division of Human Services, Island Grove Regional
Treatment Center, Inc., North Range Behavioral Health, Inc.,
North Range Behavioral Health, Inc., and the District Attorney for
the 19th Judicial District
Enclosed for Board approval is an Amendment to the Colorado Works Program
Agreement for Services among the Weld County Department of Social Services, Weld
County Division of Human Services, Island Grove Regional Treatment Center, Inc.,
North Range Behavioral Health, Inc., North Range Behavioral Health, Inc., and the
District Attorney for the 19th Judicial District. The Amendment was discussed and
reviewed at the Board's Work Session held on February 3, 2003.
The purpose of the Amendment is to incorporate a more detailed list of roles and
responsibilities of the parties under the Multidisciplinary Youth Assessment Team
(MYAT) program.
All other provisions of the Original Agreement remain the same.
If you have any questions, please telephone me at extension 6510.
2003-0562
Contract No.: PY01/04-CWP-24;Amendment 01
AMENDMENT TO COLORADO WORKS PROGRAM AGREEMENT FOR SERVICES
AMONG THE WELD COUNTY DEPARTMENT
OF SOCIAL SERVICES,WELD COUNTY DIVISION OF HUMAN SERVICES,
ISLAND GROVE REGIONAL TREATMENT CENTER,INC.,
NORTH RANGE BEHAVIORAL HEALTH,INC.,
AND THE DISTRICT ATTORNEY FOR THE 19TH JUDICIAL DISTRICT
( ) Purchase of Information and Referral Services
( ) Purchase of Educational Services
( ) Purchase of Program Development Services for Youth and Families
This Amendment to Agreement, made and entered into the th day of January 2003, by and
between the County of Weld, a political subdivision of the State of Colorado, by and through the Board of
County Commissioners of the County of Weld, on behalf of the Weld County Division of Human Services,
hereinafter referred to as "Human Services", and sitting as the Board of Social Services for the Weld
County Department of Social Services, hereinafter referred to as "Social Services"; Island Grove Regional
Treatment Center, Inc., hereinafter referred to as "Island Grove"; North Range Behavioral Health, Inc.,
hereinafter referred to as"North Range"; and the District Attorney for the 19th Judicial District,hereinafter
referred to as"District Attorney."
WITNESSETH
WHEREAS, County, District Attorney, Island Grove, and North Range, involved in the
Multidisciplinary Youth Assessment Team (MYAT), have committed to develop a community-wide
system with Social Services in the areas of drug and alcohol, mental health, case management, employment
and training and other related areas to prevent youth from entering the Child Welfare or Youth Corrections
systems; and
WHEREAS, Social Services wishes to assist eligible Colorado Works Program youth and families
in obtaining educational, training, and support access to community resources through a Multidisciplinary
Youth Assessment Team (MYAT)concept through a two-year phase-in plan; and
WHEREAS, on June 26,2002,the parties hereto approved an Agreement to define their respective
roles and responsibilities under the MYAT concept,entitled: "Agreement for Services for Colorado Works
Program"(the"Original Agreement");and
WHEREAS, the Original Agreement required the parties to utilize a multi-phased approach to
build a program that will address the needs of at-risk youth and their families;and
WHEREAS, the Original Agreement included a requirement to complete Phase I ending October
1, 2002, by detailing work flows and plans to identify roles and responsibilities of the parties in regards to
ongoing planning and program development, the method(s)by which to document full participation of the
Page 1 of 5
Contract No.: PY01/04-CWP-24;Amendment 01
parties, policies and procedures regarding MYAT treatment and assessment sessions and processes, and
policies and procedures regarding the assignment of cases for case management including post-
participation services;and
WHEREAS, the parties hereto now desire to amend the Original Agreement to incorporate the
outcomes of Phase I,which are provided in the addition of Exhibit D, "MYAT Operational Guidelines".
NOW THEREFORE, in consideration of the premises, the parties hereto covenant and agree to
amend the Original Agreement, on the basis of Exhibit D, "MYAT Operational Guidelines," a copy of
which is attached hereto and incorporated herein by reference.
All other sections of the Original Agreement shall remain the same.
IN WITNESS WHEREOF, the parties hereto have duly executed the Amendment of the Agreement as of
the day,month, and year first above wri en.
Loa COUNTY OF WELD COLORADO,
ATTEST: •tq l/ BY AND THROUGH THE BOARD OF
Weld County Clerk to the Board ; >' �' COUNTY COMMISSIONERS OF THE
if,'
,`c' COUNTY OF WELD, ON BEHALF OF
THE WELD COUNTY DIVISION
7 qq OF HUMAN SERVICES, AND SITTING
�+ AS THE BOARD OF SOCIAL SERVICES
By: D FOR THE WELD COUNTY
Deputy Clerk to the Boar DEPART T OF SOCIAL SERVICES
BY:
APP t ED AS T• 'ws • David E. Long, Chairman
(:3131aC0
o !�• o.�y
APPROVED: /,
APPROVED AS TO SUBSTANCE: Chair,Families,Youth and
Children Commission,Weld
County
BY: APPROVED AST S ANCE:
y A. iego,Dire r,Wel County
partm t of Social ervices BY:
alt e J. Speckman, Executive
1Dir tor, Weld County Division of
Human Services
Page 2 of 5
u�CX�3-054'al
Contract No.: PY01/04-CWP-24;Amendment 01
SIGNED this day of ,2003.
DISTRICT ATT RNEY FOR THE 19TH
JUDICIAL D
BY:
A o uez
Page 3 of 5
Contract No.: PY01/04-CWP-24;Amendment 01
SIGNED this iQ fk day of Re 6nia 7 , 2003.
P NORTH RANGE BEHAVIORAL
HEALTH,, . INC.
BY: 1V7t e
Page 4 of 5
Contract No.: PY01/04-CWP-24;Amendment 01
SIGNED this c9 day of 1'eB ,2003.
ISLAND GROVE REGIONAL
TREATMENT Dn CENTER,INC.
BY: f l/�.U/W
/
Page 5 of 5
Contract No.: PY01/04-CWP-24;Amendment 01
EXHIBIT D
MYAT OPERATIONAL GUIDELINES
1. Multidisciplinary Youth Assessment Team Operational Guidelines
Social Services and the MYAT Contractors developed policies and procedures to document"full
participation" by MYAT Contractors and regarding MYAT treatment, assessment, and the
assignment of cases.
2. MYAT Intake Procedures
The MYAT Intake Procedures provide guidelines for intake and treatment for eligible clients,as
identified in Exhibit A,Item 2,A, of the Original Agreement.
A. Walk-in clients: The Social Services Intake Duty Worker will initially meet with the
family of the youth as they arrive. The duty worker would determine if they meet Social
Services eligibility criteria for services.
B. If the family does not meet Social Services criteria then the Social Services Duty Worker
will call the"On Call"MYAT Case Manager assigned for duty that day. If there is more
than one Case Manager on duty this day,then the case will go to the Case Manager who
can respond immediately.
C. Phone inquiries: The Social Services Intake Duty Worker may get phone inquiries as
well as walk-ins. The duty worker would determine if they meet Social Services
eligibility criteria for services. If the family does not meet Social Services criteria then
the Social Services Duty Worker will transfer the call to the MYAT Case Manager
assigned for duty that day. The Social Services Duty Worker will provide the appropriate
information to the MYAT worker at that time. The call should not be transferred without
providing the appropriate information to the MYAT worker.
D. The MYAT Case Manager will meet and greet the family of the youth in the Social
Services lobby area and escort them back to the MYAT office area.
E. The initial meeting between the MYAT Case Manager and the family should,at a
minimum, contain the following elements:
1) Provide calm assurance,de-escalate emotions,provide empathic support.
2) Explore and identify the presenting problem and precipitating factors as to why
the family is seeking assistance. Attempt to get as much history as possible.
3) Inquire as to what procedures or resources that have been used or contacted in
the past to remedy this situation. Confirm eligibility.
4) Explain the MYAT program and what the program is designed to do for youth
and families in need. Provide a brochure or other handouts that provide
additional education regarding the program that the family can take home with
them.
5) Explain that there will be some amount of paperwork involved to initiate
services.
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Contract No.: PY01/04-CWP-24;Amendment 01
6) Explain and have the family sign necessary forms such as Release of
Information(ROI),and disclosure forms.
7) The initial screening process will include completion of the CYO-LSI
assessment.
8) Discuss and document a preliminary plan for treatment.
9) Give the family a list of community resources and direct them to specific
resources that they may contact.
10) Explain that their case will be staffed within a week and a specific MYAT team
member will be assigned to work with them based upon their specific needs,and
it may or may not be the Case Manager seeing them that day.
11) Once a case is assigned to a specific Case Manager the designated CM will
contact them, initiate individual services and continue with the treatment plan.
12) There may be occasions when after the first initial session with the on-call Case
Manager that the issues or crisis that brought the family in can be resolved
without further intervention or sessions. If this is the case then the Case
Manager will document this into the record and notify the client that he/she will
make a follow up contact with the family to check on progress.
13) Upon completion of the session with the family the MYAT Case Manager will
document the following information in the main logbook.
a) Client number(example: MY001).
b) Primary client name(the youth's last name).
c) MYAT staff name that provided the initial session, and if another staff was
assigned to the case then that individual would be entered in the log at the
staffing session.
14) The MYAT Case Manager will open a chart on this family, file all available
documents in the chart,and put the chart in the designated MYAT records file.
This should be done before the Case Manager leaves for the day.
3. The MYAT Staffing Case Conference
The MYAT Staffing Case Conference procedures define the process and provide guidelines for
staff to review client cases, assign Case Managers to specific cases,discuss treatment planning,
referrals and treatment progress for MYAT clients and their families.
A. Case conferences or client staffing will occur,at minimum,once per week at a regular
designated time and day. Additional client conferences may occur at the discretion of the
team per the unique needs of a particular client case.
B. The staffing conference will include but not necessarily be limited to the following
outline and presentation of the client cases:
1) Review the presenting problems and why the client/family sought services.
2) Identify the priority needs of the client and their family.
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Contract No.: PY01/04-CWP-24;Amendment 01
3) Identify the client's strengths, and resources available to assist with their
problem.
4) Review the assessment information and discuss level of care needs.
5) Identify possible barriers that may block further progress.
6) What will this client need to be successful?
7) How can the MYAT team be best utilized to assist this client?
8) Develop a plan for treatment with specific goals and objectives to include
anticipated length of service and estimated number of sessions.
9) Assign a member of the team to be the primary case manager for this client.
10) Reports follow up activities and information on past and present cases.
C. The staffing conference may also determine that some of these cases are presenting with
symptoms and or problems that are beyond the scope of the MYAT Team. If this occurs
then the case conference will include appropriate referrals to indicated agencies that can
best meet the needs of the client.
D. The designated primary case manager assigned to a particular case will be responsible to
contact the client to agree upon the recommended course of treatment and to follow up
with any indicated referrals.
4. MYAT Home Visits
These policies and procedures provide guidelines for staff when services are provided out of the
Social Services office location.
A. A home visit may be recommended upon initial intake,or at any time during the clients
care. However,the decision to proceed and initiate home visits will be made at the first
available case staffing conference and upon consensus of the MYAT team.
B. The rationale, goals,and objectives for home visits will be discussed with the
client/family and documented in the client's record.
C. The client/family must agree to allow home visits to occur and this must be
acknowledged by signature in the treatment plan. If the client/family does not wish to
cooperate with recommendations for home visits then the MYAT team will explore
alternative treatment options.
D. The treatment plan will identify the schedule, frequency, and number of sessions
recommended to meet goals for the home visits.
E. The following are safety guidelines that MYAT Contractor staff members are expected to
follow when they are providing services out of the office:
1) Staff is advised to not enter any location where they feel threatened or unsafe.
2) Always call ahead to confirm appointment. Do not show up unexpectedly.
3) On first visit inquire if there are weapons in the home. Request that they be
secured during your visits.
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Contract No.: PY01/04-CWP-24; Amendment 01
4) Whenever possible,try to make appointments during daylight hours. This may
not always be possible because of clients who work during the day. All
appointments should be concluded by 9 p.m.
5) Do not wear expensive or"flashy"clothing and/or jewelry. Dress
conservatively.
6) Carry a minimal amount of money and valuables. Whenever possible,the
MYAT Contractor staff person should secure purses or other personal items in
the trunk of a vehicle before arriving for an appointment.
7) Always document and update your schedule on the sign out sheet that is posted
and available for the MYAT supervisor.
8) All incidents of threats or other aggressions made against you during your
appointments are to be reported to the MYAT supervisor and your agency
program manager.
5. MYAT Treatment Planning
These policies and procedures assure that each client/family is involved in and has a role in
planning the direction of their individual plan.
A. Initial preliminary treatment goals will be established in collaboration with the
client/family during the intake meeting. It is suggested that the client and family
themselves identify specific treatment goals that they are willing to work towards.
B. The treatment plan will be individualized for each client. The preliminary treatment plan
should be developed during the first intake session. During the case staffing session,
additional input will be provided to the MYAT case manager regarding other possible
areas to be included in the revised treatment plan. A treatment plan will be developed
and finalized in collaboration between the MYAT case manager and the client/family.
C. The treatment plan is to be signed and dated by the client/family and the primary MYAT
case manager assigned to this particular case.
D. The treatment plan should include goals that are, expressed in the words of the
client/family, appropriate to the client's age and culture,based upon strengths and needs.
E. The treatment plan should include objectives that are measurable, achievable and time
limited.
F. The treatment plan should be reviewed and revised as frequently as indicated by changes
to the clients' circumstances and progress. A treatment plan should be reviewed at a
minimum of once every 30 days.
6. MYAT Follow-Up Client Outcomes
These policies and procedures provide the guidelines for the MYAT case managers to conduct
follow up services and to track client outcomes.
A. At a minimum,the MYAT program will be reviewed at the end of each phase by the
FYC Commission to review the following outcomes:
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Contract No.: PY01/04-CWP-24;Amendment 01
1) If the project successfully reduced the number of open cases in the child welfare
system.
2) If the project successfully reduced the number of adjudicated youth in the
juvenile justice system.
3) If the project successfully reduced high cost services,such as out-of-home
placement,detention,or DYC Commitment.
4) If the project successfully re-focused resources within Social Services and the
MYAT Contractor to continue the MYAT project.
5) If the project successfully developed a better system design to meet the needs of
the youth and families in regard to:
a) Keep families together through a better utilization of existing
community resources to avoid the opening of a case in the child welfare
and juvenile justice systems.
b) Graduate youth from school or GED.
c) Affect positively wage gains for youth.
d) Improve the ability of families to access and maintain services as
documented by outcomes of treatment plans.
6) If the project successfully reduced the number of minority youth entering the
child welfare system.
7) If the project successfully reduced the number of adjudicated minority youth.
B. The MYAT case manager assigned to a particular client/family will be responsible to
conduct follow up contacts upon completion of the agreed upon course of treatment. The
follow up contacts are to occur at one(1)week, one(1)month, three(3)months, and six
(6)months post discharge.
C. The MYAT case manager assigned to a particular client/family will document the results
of the follow up contacts using the designated follow up contact sheet. The follow up
contact sheet will be placed in the clients record and a copy will be kept in the follow up
file for analysis of trends.
7. MYAT Activity Sheet/Activities Guidelines
These policies and procedures establish standard guidelines for each MYAT agency describing
activities that count toward the 40 FTE hours of the MYAT worker(s). Beginning October 1,
2002,activity sheets will be turned in by the 15th of the month to the MYAT team supervisor.
The activity sheets will cover the time frame of the 16th through the 15"'of the month. One
activity sheet will be turned in for each MYAT worker.
A. The MYAT agency will use the designated activity sheet provided by Social Services to
document activities related to each case.
Page 5 of 10
Contract No.: PY01/04-CWP-24;Amendment 01
B. All work done by MYAT agency personnel related to the MYAT project would count
toward the 40 FTE hours. For example, if a Social Services referral was sent to a MYAT
agency for brief intervention,evaluation or assessment that cannot be done by the
primary MYAT team member(s)assigned to the MYAT project, it would count toward
the 40 hours.
C. Primary services related to the MYAT project include: any client contact,direct services
(counseling/groups),paperwork,documentation of activities, data entry, travel time,
home visits, case management activities,case consultation,collateral contacts,any
MYAT client or administrative staffing,and duty days at Social Services.
8. MYAT Guidelines Related to the MYAT Contracted FTE
These policies and procedures provide guidelines, in addition to Section 6.035.4 of the Weld
County Department of Social Services' Operations Manual, related to the MYAT contracted FTE.
A. Participation in the MYAT project is not intended to cost the participating agency
additional resources.Therefore,any out of pocket cost,which is pre-approved by the
Social Services MYAT supervisor, would be billable to the MYAT project. It is assumed
that the$40,000 provided for each FTE pays for any staff time dedicated to the MYAT
project regardless of the staff's actual salary.
B. Approved expenses by the MYAT team will be billed to Social Services MYAT project
treatment plan fund using the designated Social Services form. Examples of types of
eligible activities may be paying under the treatment plan may be for the payment of
participation fees for a youth to participate in an after school activity or in purchasing of
uniforms or equipment for a youth.
C. The primary MYAT member(s)assigned to the team will have their benefits covered by
the MYAT contractor to include sick and vacation leave or any other legally binding
leave status such as worker compensation or Family Medical Leave Act(FMLA). The
MYAT Contractor ensures that its employees assigned to perform the duties of this
Contract will not exceed the number of paid holidays established annually and published
by resolution of the Board of County Commissioners,and will not exceed 12 days of sick
leave and 12 days of vacation leave each year commencing October 1,2002,as part of
the definition of full time participation by the MYAT Contractor through its FTE. The
employees performing the duties of the MYAT Contractor only and shall not be entitled
to any salary or benefits from the County.
D. Activities performed by the MYAT Contractor's employees to ensure that they are in
compliance with agency licensing standards shall be counted toward the 40-hour FTE.
For example, if educational training or clinical supervision is required to maintain their
status of expertise the MYAT worker and clinical supervisor's time spent in such
activities will count toward the FTE hours(not to exceed one hour per week for each
worker/supervisor). Training hours will be capped at 24 hours annually for all primary
MYAT workers. Attendance at the MYAT agency staff meetings is also included, as
well as attendance at staff meetings at member agencies(not to exceed 2 hours per week).
E. MYAT team members will follow the Weld County Department of Social Services
Operations Manual while engaged in contracted MYAT program duties.
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Contract No.: PY01/04-CWP-24;Amendment 01
9. Confidentiality
All client information and records obtained in the course of screening,evaluation, and treatment
shall be kept confidential. Substance abuse client information shall be safeguarded pursuant to
Federal law(42 CFR,part 2);mental health client information shall be safeguarded pursuant to
Colorado Revised Statues.
A. Records and information regarding current or former clients are confidential.
Information and records may only be disclosed to individuals to whom the client has
given specific written consent.
B. Before making any disclosures of client information or records,MYAT case managers
will consult with the MYAT supervisor or their agency supervisor. An exception may be
made in the case of a medical emergency, which would require an immediate response.
C. During the initial intake process,the MYAT case manager should secure appropriate
release of information(ROI)forms and discuss with the client who may be in need of
information.
D. The MYAT case manager should document in the clients chart any request for the release
of client information, the information released,to whom it was released,and when it was
released.
10. Fees for Services
These policies and procedures define the fee schedule for eligible clients referred to the MYAT
program.
A. All services performed by the MYAT team for clients will be documented and recorded
in the client's record.
B. All services performed by the MYAT team will be at no charge to the client or their
family. These services are as follows:
1) Intake and assessment into the MYAT program
2) Individual or group education sessions performed on-site for clients or their family.
3) Crisis intervention.
4) Home visits(approved by the MYAT team).
5) Case Management,referral,resource finding, treatment planning,discharge
planning.
6) Follow-up contacts.
C. If a client or their family are determined to require a more intensive level of care than that
offered by the MYAT team,and a referral to another agency such as mental health or
substance abuse treatment is indicated,then the MYAT case manager would assist the
client with the referral and follow up with the contacts. The client would then be subject
to applicable fees as per the respective agency's sliding fee scale for services.
11. Mileage Reimbursement
These policies and procedures provide guidelines for staff to be reimbursed for mileage for case
management services and home visits.
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Contract No.: PY01/04-CWP-24;Amendment 01
A. MYAT staff will use the Social Services County Expense Account Sheet to record their
mileage and submit the completed sheet to the Social Services' MYAT Supervisor.
Expense Account sheets are not to go through the MYAT contractor agencies.
B. Home visits and other case management trips are to be recorded in the client's record.
C. The reimbursement for mileage for the program is equivalent to the mileage provided to
Weld County employees as established yearly by the Board of County Commissioners.
12. MYAT Case Manner Duty Schedule
These policies and procedures provide a current work schedule that will identify the MYAT case
manager(s)on duty during the week.
A. The MYAT case manager duty day schedule will be updated weekly and will be posted
for the following week no later than Friday afternoon.
B. A typical MYAT duty schedule will be from Monday through Friday. The time of day
may vary between respective agencies. The hours of duty and availability of each duty
worker will be posted on the duty schedule.
C. A copy of the duty schedule will be given to the Social Services' MYAT Supervisor, a
copy will be posted for the YIC duty workers, and a copy will be posted in the MYAT
case managers workstations.
D. It shall be the responsibility of the respective agencies MYAT case manager to notify the
Social Services supervisor of any revisions or changes to their weekly schedule as they
may occur.
E. When a MYAT case manager is not in the building during their noted duty times then
they will be required to sign out on the sheet indicated for that purpose.
12. Client Grievance and Complaint Procedure
These policies and procedures are to insure a standard practice in processing client grievances and
complaints. This process will allow clients to complain about the type of care received, the quality
of the care received,the person providing the care,or other concerns regarding the services
provided by the MYAT case manager or team.
A. A client,to include their family, may initiate a complaint or grievance.
B. If the complaint or grievance can be addressed and handled satisfactorily between the
person(s)involved then the issue could be resolved without further intervention.
However,the case manager(s)involved with the client complaint would still be required
to advise the Social Services supervisor that a complaint was initiated and how the matter
was addressed and resolved.
C. If the complaint or grievance cannot be addressed between the parties involved then the
client will be given additional options as follows:
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Contract No.: PY01/04-CWP-24;Amendment 01
1) They can address their complaints directly to the Social Services MYAT
supervisor, If the client is not satisfied with the resolution of the supervisor then
they may appeal the decision to the next level of supervision within the Social
Services.
D. Upon intake into the MYAT program all clients will be provided with mandatory
disclosure of their rights to include the process for filing complaints and grievances.
13. MYAT Referral Process
These policies and procedures assist clients in obtaining services that are needed but do not meet
current eligibility criteria for Social Services.
A. The MYAT case manager will assess the client's needs. In the event that assessment
indicates that the client's needs cannot be met within the scope of the MYAT team, or it
would be in the client's better interests to obtain services from other programs in the
community,the MYAT case manager will assist the client with a referral to alternative
treatment options.
B. Staff is to assure that the appropriate release of information forms are completed and a
copy placed in the client's record prior to referral to outside agencies or programs.
C. Referrals for continuing care and/or for services outside the scope of the MYAT team
will be part of and documented in the client's discharge plan.
D. In the event that a MYAT case manager is unclear regarding the appropriateness of any
referral to the MYAT program they are to consult available team members and/or the
MYAT supervisor.
14. MYAT Database
These policies and procedures document demographic information,and outcome evaluation
information for clients whom the MYAT program has served.
A. The MYAT case manager assigned to a case is responsible for completing the database
form on their respective clients.
B. The intake/admit portion of the database form is to be completed at the time of intake.
C. The discharge portion of the database form is to be completed within three(3)working
days of the client's termination of services.
D. The follow-up portion of the database form is to be completed at the following intervals.
One week post-discharge, one month post-discharge, three months post-discharge, and 6
months post-discharge.
E. The completed portions of the database form will remain in the client's record. A copy
of each completed portion of the clinical database is to be turned in to the WDCSS
designated person immediately upon completion,who will enter and record the data into
a computer database. This database will allow for query and study of the program
outcomes on an on-going basis.
F. Please refer to the attached database form for details on the information to be collected
and recorded.
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Contract No.: PY01/04-CWP-24;Amendment 01
15. Roles and Responsibilities of MYAT Contractor Agencies
These policies and procedures identify the roles and responsibilities of the MYAT Contractor
Agencies in accordance with 6.035.1 and 6.035.5 of the Weld County Department of Social
Services Operations Manual.
A. Comply with MYAT policies and procedures as outlined in the Original Agreement and
Exhibit D,MYAT Operational Manual.
B. Commit one FTE to work as a case manager in a Multidisciplinary Youth Assessment
Team which involves collaborating with team members in the design, implementation,
and revisions of the program,including development of polices and procedures,design
and utilization of assessment and evaluation instruments,and treatment plans.
C. Provide interviews and crisis intervention to client and family by telephone and/or face-
to-face contact.
D. Provide case management services to family,which may involve visits to school,home,
or other community agencies.
E. Participate as a team member in case staffing conferences.
F. Maintenance of client charts and timely documentation of reporting data.
G. Learning and utilizing community resources to assist in client treatment as needed.
H. Consultation and coordination with other professionals concerning client's treatment
needs.
I. Attend supervisory sessions, agency staff meetings and in-service trainings.
16. Specialty Roles of MYAT Contractors
A. Employment Services of Weld County: Assist clients in finding employment and to
provide career development information. This may include information on major
regional employers,job-line telephone numbers,web sites for job seekers, and postings
of city,county,state, federal and school district jobs along with other local job openings.
B. Island Grove Regional Treatment Center: To provide identification of substance
abuse or substance dependency issues. Provide education and information regarding
various drugs of abuse, consequences of use, and treatment options available. Implement
short-term individual, family and group interventions specific to the client's identified
substance abuse needs.
C. The 19'h Judicial District Attorney's Office,Juvenile Diversion Services: Provide
and assist families with referral to community resources. Assist with school checks that
include attendance,discipline issues,grades and schedules. Can also be a school liaison
that attends staffing and help families contact school staff. Performs needs assessment
for clients and families.
D. North Range Behavioral Health: Provide clinical assessments of mental health issues
and referral for mental health services as necessary,develop and implement short term
individual, family and group interventions specific to client's identified mental health
needs.
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