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Home My WebLink About20022589.tiff RESOLUTION RE: APPROVE VALE GRANT APPLICATION FOR LONG TERM CARE OMBUDSMAN ADVOCATE/FRIENDLY VISITOR PROGRAM FROM HUMAN SERVICES, AREA AGENCY ON AGING, AND AUTHORIZE CHAIR TO SIGN WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS, the Board has been presented with a VALE (Victim Assistance and Law Enforcement) Grant Application for the Long Term Care Ombudsman Advocate/Friendly Visitor Program from the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Weld County Division of Human Services, Area Agency on Aging, to the VALE Board, Nineteenth Judicial District, commencing January 1, 2003, and ending December 31, 2003, with further terms and conditions being as stated in said application, and WHEREAS, after review, the Board deems it advisable to approve said application, a copy of which is attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, that the VALE (Victim Assistance and Law Enforcement) Grant Application for the Long Term Care Ombudsman Advocate/Friendly Visitor Program from the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Weld County Division of Human Services, Area Agency on Aging, to the VALE Board, Nineteenth Judicial District, be, and hereby is, approved. BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized to sign said application. 2002-2589 (%L Web HR0073 VALE GRANT APPLICATION FOR LONG TERM CARE OMBUDSMAN ADVOCATE/FRIENDLY VISITOR PROGRAM PAGE 2 The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 23rd day of September, A.D., 2002. BOARD OF COUNTY COMMISSIONERS WELD D COUNTY, COLORADO Lid dI f ATTEST: ;t'�•,EL ,x , 9..:9 �6 ,y , ''.. _ CO G Vaatetiair Weld County Clerk to th-Poa � , ��';;, �� C ' 1861 (' 'i�,�� C , . �sC Da id E. ng, Pro-Tem BY: Cow/ -� a I'•?��ie. wi Deputy Clerk to the BMA/ \ \�� 1��.✓ M. J. Geile 7 APP OVED F RM: EXCUSED DATE OF SIGNING (AYE) is H. Jerke ou ttorney 1�C\1. CC) ik\I\C?i- Robert D. Masden Date of signature: 9123 2002-2589 HR0073 VALE Grant Application Signature Page WELD COUNTY AREA AGENCY ON AGING Applicant Agency: 1551 NORTH 17TH AVENUE Street Address: Mailing Address (if different): POST OFFICE BOX 1805 Phone: (970) 353-3800 ext 33x: (970) 304-6442 EMail:T°°aldona@co.weld.co.us P roject Title: WELD COUNTY LONG TERM CARE OMBUDSMAN ADVOCAT)'7FRIENDLY VISITOR Grant Period: January 1. 2003 to December 31, 2003 T lre-fofiowing-signatorie -understand-and-agree that-any-gram received-as-a-result of-this-application-shall—---- incorporate and be subject to the statements made within the above described VALE Grant Application (The Application). Furthermore,the signatories certify that they have each read The Application and are fully cognizant of their duties and responsibilities for this project. (Original signatures of each party to this application (i.e., Project Director, Financial Officer and Authorized Official) are required. Please use BLUE INK to distinguish the original documents from copies.) Project Director: EVA JEWELL WELD AAA DIRECTOR Name: Position/Title: WELD AREA AGENCY ON AGING, DIVISION OF HUMAN SERVICES Agency(including Division or Unit): 1551 NORTE 17TH AVENUE POST OFFICE BOX 1805 GREELEY, CO 80632 Mailing Address: _ (9. 0) 353-3800 (970) 304-6442 E-Mall: ejewell@co.wEld.co.us Phone: Fax: Signature: _ Date: Financial Officer: Name: MARILYN CARLINO Position/Title: Agency(including Division or Unit): DIVISION OF HUMAN SERVICES Mailing Address1551 NORTH 17TH AVENUE POST OFFICE BOX 1805 GREELEY, CO 80632 Phone: (970) 353-3800 Fax: (970) 304-6442 E-Mail: .: Signature: _ Date: Authorized Official: Name: GLENN VAAD _ Position/Title: _ CHAIR Agency(including Division or Unit): WELD COUNTY BOARD OF COMMISSIONERS Nailing Address: 915 10TH STREET, GREELEY, CO 80631 — PO j3OX 758, GREELEY. CO 80632 Phone: (970 356-4 00 X4200 Fax: (970)'342-0747 E-Mail: Signature: °C 5 Date: 09/23/2002 in accordance with the Colorado Revised Statutes 24-72-202.6,information supplied In this application is considered a public record. PROJECT DIRECTOR: Eva Jewell TITLE: AAA Director PROJECT: Weld County Long Term Care Ombudsman Advocate/Friendly Visitor Program AGENCY: Weld County Area Agency on Aging ADDRESS: 1551 North 17th Avenue Greeley. CO 80632 BOARD OF COMMISSIONER APPROVAL ��S SIGNATURE: Glenn Vaad, Chair, Weld County Board of Commissioners (09/23/2002) SECTION A-AGENCY INFORMATION 1. Applicant Agency (including Division or Unit): Weld County Area Agency on Aging Division of Human Services 2&3. Street/Mailing Address: 1551 North 17th Avenue Post Office Box 1805 Greeley, Colorado 80632 4. Phone: (970) 353-3800 extension 3324 Fax: (970) 304-6442 E-Mail: rmaldona@co.weld.co.us 5. Project Director: Eva Jewell Title: Weld Area Agency on Aging Director 6. Project Title: Weld County Long Term Care Ombudsman Advocate/Friendly Visitor 7. Agency Status: Governmental 8. Grant Amount Requested: $8,500 Section B: Summary The Weld County Long Term Care Ombudsman Program has been a consumer voice for the elderly residing in nursing homes and personal care boarding homes (assisted living) for more than twenty(20) years. The authority of the local Ombudsman Program comes from the Older American's Act, Colorado Revised Statutes 25-11.5 and the Nursing Home Reform Law of 1987. The Weld County Ombudsman acts as a consumer voice for the concerns of the elderly living in institutions who may have no one else to speak for them. The Ombudsman also receives and resolves questions, issues, problems and complaints made by, for, or on behalf of residents of long term care facilities. Weld County facilities have continued to grow to include seven nursing homes and twenty two personal care boarding homes to respond to the increasing number of frail elders affected with chronic conditions which interfere with their ability to live independently in the community. This number does not include the additional seniors moving into the Weld community already requiring long term care, nor the people who will experience unanticipated changes in their general health status which will require long term care placement. Development plans have been submitted to build an additional nursing home in the Windsor area, and construction is anticipated to being as early as 2003. Also, approval is being sought to open an assisted living facility in the Ault area. Currently, his area of Northern Colorado does not have assisted living residences or nursing homes. The V.A.L.E. grant has allowed the Ombudsman Program to increase staff time to keep up with the increasing demand for advocacy on behalf of this very vulnerable population. The assistant position is currently working 16-20 hours per week in the field, visiting nursing homes and personal care boarding homes. By maintaining a constant presence in these facilities, the Assistant Ombudsman has built trusting relationships with residents and staff. The funds have also enabled the program to maintain an abuse prevention and awareness program aimed at educating Certified Nurse Assistants (C.N.A.'s). This has allowed the Assistant Ombudsman to educate residents and staff about the Ombudsman Program, abuse issues and resident rights, as well as investigation of complaints of abuse and neglect. The success and popularity for the abuse prevention program has escalated. As the market continues to grow, the demand for education for front line staff also increases. Without the V.A.L.E. resource, the program will not be able to continue these imperative services. In addition, it would be impossible to continue and expand our Volunteer Ombudsman Program without the V.A.L.E. grant dollars. Long term care residents face both physical and psychological barriers when it comes to expressing and advocating for their needs. This makes residents more likely to be victimized by caregivers. The Ombudsman's role through observation and a frequent presence in the facilities; is to insure that resident rights are being respected, that quality care is administered, and that abuses do not occur. Continued funding of the Assistant Ombudsman will make it possible for the Weld County Area Agency on Aging Ombudsman Program to serve the increasing number of vulnerable long term care residents and their families. We are requesting a modest amount of V.A.L.E. Board Funds ($8,500) to continue to fund the Assistant Ombudsman position and to increase the expansion of elder abuse education to additional target populations. In 2003, the funds will allow the Assistant Ombudsman to continue her presence of 16-20 hours per week. This will continue the necessary involvement with the "Ensuring an Abuse Free Environment"program and aid in the recruitment and training of volunteers. We believe that our request for a continuation of funding relates to the 1 mandate of early crisis intervention and to provide assistance and support to victims and their families. Section C: Project Concept/Design Overall Issues Being Addressed: The purpose of the Weld County Long Term Care Ombudsman Program is to assist and empower consumers of long term care services by providing information about those services and furnish support in complaint resolution. These issues or complaints may include, but are not limited to access to long term care services, redress of neglectful or abusive care, and information and assistance with civil and human rights. The Long Term Care Ombudsman program is a resident/patient/consumer-centered advocacy program. Long Term Care Ombudsmen have statutory status under the Older Americans Act of 1965 as amended and are required by federal and state law to visit every nursing home monthly and every personal care boarding home quarterly. They also receive, investigate and resolve complaints, identify needs of long term care residents and help establish programs to meet those needs. The Ombudsmen also document and report problems of long term care and help to stimulate and promote improvement of the system. Currently, Weld County has the capacity to occupy 869 nursing home residents and 528 assisted living residents, and the numbers are expected to continuously grow. The recent growth has resulted in an expansion of assisted living facilities. To meet the demand, the assisted living industry is expanding into the rural areas as well as continued expansions in the Greeley area. This additional growth will increase the Ombudsman responsibilities, including all education and technical assistance components, all required visitations, all complaint investigations, and all documentation and reporting. We hope to meet the need by continuing the Assistant Ombudsman position of.40 FTE , funded by this proposal. Due to the increased number of long term care residents Weld County has experienced in the last few years, the demand for Ombudsman services has also increased. Federal funds, through the Older Americans Act, are not keeping up with the growing need for long term care advocates. With limited current resources available to the Area Agency on Aging, it will be impossible to meet the minimum requirements for a visible presence in all of Weld's long term care facilities. In an effort to keep up with the visitations, the training and technical assistance to the facilities will be negatively influenced. Such training is the key to the prevention of practices that diminish the quality of life of residents and in many cases may border on abuse. There is continuing evidence from statements made by regulatory agencies that an informed, educated and empowered community presence in long term care facilities can help to maintain or improve the quality of the facility and thus the quality of the residents' lives. In short, the problem we are trying to resolve is the lack of Ombudsman resources to cover exceptional increases in the growth of long term care services in Weld County. In 2000, a federal commission concluded that nursing home and assisted living communities were severely understaffed and have made recommendations to enforce stricter and tougher staffing requirements and guidelines. As a result, Governor Bill Owens formed a Blue-Ribbon panel in June of 2000, to review these issues and make recommendations. In November of 2000, this panel developed a draft for assuring quality health care for Colorado, "A Partnership for Nursing Excellence."Unfortunately, the work to develop solutions is just beginning and those of 2 us who have the responsibility to oversee the care of the elderly must respond to this crisis now. Some of the current recommendations are to increase vocational and educational training to expand and encourage people to enter the elder care health industry, empower current employees to enhance retention and give the patient-care professionals better tools to get their jobs done, and to reduce the numerous elder abuse and neglect incidents. Project Goals: Goal #1 (standard): The Weld County Long Term Care Ombudsman Program will contribute to the goal of providing direct services that assist crime victims with emotional and physical needs to stabilize their lives, provide a measure of safety and security, and/or enhance victims' experience with the criminal justice system. To provide elderly victims of crime with literature and guidance on how to report an abusive situation (Attachment A). To assist elderly victims of crime with their rights as a victim, and referral to the Victim/Witness Program. To provide elderly victims of crime with information and assistance on how to apply for any financial assistance that may be available from Crime Victim Compensation. Inform elderly victims of crime and their families of their responsibilities as a victim. To enhance the ability of the Weld County Long Term Care Ombudsman Program to act as a consumer voice for the concerns of the elderly living in nursing homes and personal care boarding homes. By visiting nursing homes and personal care boarding homes, there is an ongoing process of building trust and rapport with the residents and staff so that instances of mistreatment and elder abuse can be identified and addressed promptly. ► To enhance the ability of the Weld County Long Term Care Ombudsman Program to receive and resolve questions, issues, problems and complaints on behalf of residents of long term care facilities. ► To enhance the ability of the Weld County Long Term Care Ombudsman Program to provide community education regarding issues of elder abuse and quality of life for residents in long term care facilities. ► To strengthen the ongoing elder abuse training program. The current training being used is a program developed by" CARIE," which stands for, " Coalition of Advocates for the Rights of the Infirm Elderly." This educational program is also known as, "Ensuring an Abuse Free Environment"training. CARTE consists of eight training modules that focus on various aspects of elder abuse (ATTACHMENT B). The training program will be 3 used to assist with educating staff, residents, and family members regarding victimization. Training and education can be accomplished through CNA conferences or inservices at nursing homes or personal care boarding homes. Currently the CARTE program is being offered to C.N.A.'s (Certified Nursing Assistants). The Weld County Ombudsman Program has discovered the benefits of offering the training to administrative and managerial long term care staff. This additional training for this program has been developed and is being offered to managerial staff on a quarterly basis. In addition, the Assistant Ombudsman is planning to add a victims' rights and victims' assistance portion to the CARTE training program. With this addition to our training, it is expected that each trainee will understand how to assist a victim with reporting a crime, and how to help them apply for victim assistance and compensation. However, due to the lack of adequate staffing, facilities had faced the challenge of enrolling their staff for an all day training. The Weld County Ombudsman program has implemented an abbreviated version of the training to the students who attend the "Ensuring an Abuse Free Environment" training. hi addition, the Assistant Ombudsman has been able to address the issues of elder abuse in the earlier stages of C.N.A. training, through the C.N.A. training center, which has been in existence since 1994. The C.N.A. training center provides the opportunity for individuals to become trained as Certfied Nursing Assistants (C.N.A.'s). Upon completion of the training, many of the C.N.A.'s find positions within Weld County long term care facilities. This has allowed the Abuse Prevention training to be delivered to more students on a bi- monthly basis and has increased awareness and reporting standards to 30-50 students monthly. This has given the Ombudsman Program an opportunity to reach a wide variety of future nursing assistants, which will provide outreach services that are conducive with the Governor's Blue-Ribbon Committee goals. Project Objectives: Obiective #1: During this grant period we intend to: Provide services to the following estimated unduplicated number of crime victims. EST.NO EST.NO VICTIMS TYPE OF CRIME VICTIMS TYPE OF CRIME 6 Adult Sexual Assault 54 Elder Abuse (including economic exploitation and fraud crimes) TOTAL UNDUPLICATED VICTIMS ESTIMATED TO BE SERVED DURING THE 12-MONTH PERIOD: 60 According the statutes listed in the State Long Term Care Ombudsman policies and procedures, the following definitions will be used for the above types of crime. • Sexual Abuse: Includes, but is not limited to, sexual harassment, sexual coercion, or sexual assault. Scenarios may include: resident to resident, staff to resident, and family to resident sexual abuse. • Elder Abuse: The term abuse means the willful (A) infliction of injury, unreasonable 4 confinement, intimidation, or cruel punishment with resulting physical harm, pain or mental anguish; or (B) deprivation by a person, including a caregiver, of goods or services that are necessary to avoid physical harm, mental anguish or mental illness. (Older Americans Act, Section 102[131) The term Elder Abuse will include: financial exploitation, physical abuse, verbal abuse, mental abuse, and involuntary seclusion. Objective#2: During this grant period we intend to: Provide the following types of services to the following estimated number of victims during the 12 month grant period. EST.NO EST.NO VICTIMS SERVICES VICTIMS SERVICES 100 Follow-up 50 Victim Comp. Assistance (required) 50 Information/Referral in Person 100 Telephone Contact (info/referral) 200 Criminal Justice Support & Other(specify): Advocacy TOTAL UNDUPLICATED SERVICES ESTIMATED TO BE PROVIDED DURING THE 12-MONTH PERIOD: During this grant period we intend to: ► Continue the Assistant Ombudsman's presence of 16-20 per week in Weld County long term care facilities, for the purpose of providing a consumer voice for the concerns of elderly living in institutions and to be able to promptly address any instances of mistreatment or abuse. ► Continue and expand implementation of the "Ensuring an Abuse Free Environment" training (CARTE), for C.N.A.'s, managerial staff and volunteer Ombudsmen. ► Maintain and distend the volunteer program to sustain the current 2 volunteers and to continue to recruit, and train an additional 6 volunteers. Volunteers assist the Ombudsman program for increased visibility with friendly visits. Volunteers are also involved in the CARIE training process. During 2002, the Ombudsman Program successfully trained 9 volunteer Ombudsmen. Although volunteer recruitment and retention is challenging, we have successfully retained 2 significant volunteers. The temporary volunteers have gained much insight regarding the Ombudsman Program and other services such as victim assistance. Timetable: Visit 500 long term care residents and investigate 50 complaints by December 31, 2003. This is a continuation request to proceed with the future CARTE training. The ongoing and enhanced Elder Abuse Prevention Program timetable will be as follows: ► Develop elaborated training materials to include information pertinent for assisted living staff by January 1, 2003. ► Implement the enhanced training for assisted living staff into the current training program by March 31, 2003. 5 ► Develop a suitable training format using the Power Point Program, especially designed for managerial staff by March 31, 2003. ► Continuous CARTE training to 175 direct line long term care staff along with an increase of 50 administrative and management staff by December 31, 2003. ► Provide condensed version of Elder Abuse Prevention Training to 350 C.N.A. students through the AIMS Community College Training Center. Heighten volunteer program: • Recruitment and marketing to continue on a monthly basis from January - December, 2003. • Screening and orientation of new volunteers to proceed on a monthly or as needed basis from January to December 2003. • Training and support to continue on a monthly basis from January to December 2003. • Expand role of two volunteers to assist with the instruction of the CARTE training by July 2003. Impact of Crime Program (formerly known as Victim Empathy for Offenders): The purpose of this program is to have offenders experience empathy for victims. • Continue a routine presentation schedule through the Probation office of Weld County. We are currently the sole advocacy program that speaks to this group regarding victims of elder abuse. This training often occurs on a quarterly basis. • Continue to speak on behalf of residents who reside in long term care facilities on a routine basis. Sexual assault intervention and reaction program: • Provide sexual assault education program for long term care facilities. • Coordinate guest speakers to present on sexual assault prevention and reaction tactics. • The Ombudsman Program will serve as a voice for residents in long term care settings by attending monthly Sexual Assault Resource Team (SART) meetings. How Goals and Objectives will be accomplished: Under the guidance of the Lead Ombudsman the Assistant Ombudsman will continue to be assigned a specified number of long term care facilities to visit on a regular basis. Sixteen to twenty hours per week will be allotted for visitation and travel time. The average visit per facility will be one hour, however the visit could take longer if there is a need. During the first three quarters of 2002, the Assistant Ombudsman made visits to 429 residents of long term care facilities and investigated 73 complaints. The Elder Abuse Prevention Program is based on a training module called the CARTE program also known as, "Ensuring an Abuse Free Environment"training. CARTE consists of 6 eight training modules, each focusing on an important aspect of abuse issues including, identifying and recognizing abuse, the possible causes, understanding the complex issues surrounding care-giving, cultural and ethnic perspectives, resident/staff dynamics, ethical and legal issues, how to report abuse and intervention and prevention strategies. The Assistant Ombudsman will continue to train staff and residents at long term care facilities, Aims' Nurse Training Center and monthly scheduled sessions regarding victimization and expand into the nursing programs criteria. The Assistant Ombudsman has designed a condensed version of the CARTE training program, which will continue to be used to meet the changing needs of the long term care facilities in Weld county. Topics discussed include the following types of elderly abuse: physical, emotional, sexual, financial, abandonment, and neglect. Training individuals about elder abuse is very important for several reasons. First, the older adult population is the most vulnerable and frail. Many older adults rely on other people to take care of their activities of daily living and finances. Second, abuse of older adults is under reported. Many states including Colorado do not have mandatory reporting of elder abuse. However, Weld County has experienced an increase in reported incidences. This could be due to education, awareness, and empowerment on abuse issues, but also could indicate a heightened number of abuse occurrences. The Assistant Ombudsman will continue to track the reported number of abuse cases. Third, older adults (especially those 85+) are the fastest growing segment of the population. Anticipated problems in implementing goals and objectives: Currently, the program has four active volunteers, and the Assistant Ombudsman continues to progressively recruit potential dedicated volunteers. Unfortunately, the program has an ongoing challenge to recruit appropriate and reliable volunteers. Staffing issues remain as a major crisis in long term care facilities. For this reason, the Assistant Ombudsman continues to be flexible and open to requests from long term care facilities regarding training programs. If necessary, the developed programs can be modified to meet the needs and schedules of those working in long term care facilities. We do not anticipate any problems of reaching the new goals and objectives for 2002. The Assistant Ombudsman will be able to fulfill the original goals and objectives while enhancing the Volunteer, Sexual Assault training and CARTE programs. Effectiveness Evaluation: To evaluate the effectiveness of the CARTE program, the Assistant Ombudsman will continue to collect data from evaluations that are distributed at the end of the training session. The information gathered will continue to be entered into the data base developed during the 2002 grant cycle (ATTACHMENT C). This data continues to be utilized to determine if the goals and objectives of the program are being met. This information will also be used to enhance and modify the program if needed (ATTACHMENTS D (1), (2), & (3)). The success of the Ombudsman Volunteer Program will be measured by monitoring the number of additional visits, educational sessions and volunteer satisfaction surveys will be evaluated and results entered into a database. In addition to previous years, the results of this year's evaluations highlight how valuable the CARTE training is for staff working in long term care facilities. 7 Program goals as related to the V.A.L.E. statute: This program continuation request most relates to 24-4.2-105, Section 2, part a and part b. Part a addresses provision of service for early crisis intervention. As mentioned earlier, there is evidence that when there is constant and continuing community presence in long term care facilities the potential to improve the quality of life and prevent abuse and exploitation is reduced for the residents. We propose to continue advocate contacts with long term care residents as a preventive move. We know that there may be many barriers to the elderly,particularly those in long term care facilities, to express their particular needs without assistance from others. Some of these barriers are physical due to loss of sight, speech, or hearing. Some barriers are psychological due to a sense of isolation, fear of retaliation, or disorientation. Barriers to self- advocacy can also be related to the lack of information about rights, alternatives, and legal remedies. Part b addresses assistance programs for victims and their families. A key role of the long term care Ombudsman is complaint investigation and complaint resolution. Long term care residents must be assured that the Ombudsman will be able to follow up on their complaints in a timely and professional manner. With the continued increase in long term care beds, the ability of the present Ombudsman to respond appropriately to complaints will be jeopardized. The extension of the friendly visitor/advocate under this proposal will continue our Ombudsman hours insuring that the Lead Ombudsman and the Assistant Ombudsman will be able to respond to residents and their families in a timely and appropriate manner. Case Number 1-Financial Exploitation QThis year the Assistant Ombudsman served as an advocate in a case of financial exploitation of an at-risk adult. The resident was a 89 year old female resident, inflicted with Alzheimer's disease. A family friend had taken the resident out of the facility, stating that they were going out to lunch. When the resident returned to the facility it was discovered that the family friend had taken the resident, who has been declared incompetent, to the resident's bank. There they withdrew approximately $41,000 from the resident's account. The money was retrieved by the facility and returned to the resident's guardian. During this process, the Assistant Ombudsman worked closely with the guardian, the facility staff, and Adult Protective Services. Through this network, the Assistant Ombudsman found that there was a history of a family member misusing the resident's money. It has also been alleged that the family member was attempting to use the family friend as a means of gaining access to the resident's life long savings. Case Number 2-Physical Abuse QThis year the Assistant Ombudsman was involved in the case of a male older adult suffering from Alzheimer's disease,who resided in a long term care setting in Weld county. The resident had no history of causing physical harm to other residents. One evening, the resident became very confused and fearful of his roommate. At one point the resident had stated that he had seen the roommate as a stranger who was "killing" his mother. As a 8 result of the resident believing that his roommate had created acts of violence, the resident reacted by physically assaulting his roommate, who also had a diagnosis of Alzheimer's disease. The resident had used his walker as a weapon, causing his roommate to be hospitalized for injuries. The resident was taken to the hospital to undergo psychiatric evaluation. After the evaluations were completed, it was determined that the resident was not mentally capable of intentionally harming another person, and that the incident was not premeditated. Throughout the case the Assistant Ombudsman was in worked closely with the two residents involved, the facility staff, Adult Protective Services, the State Health Department, and the Greeley Police Department. The Assistant Ombudsman advocated for both the resident who committed the crime and the victim. The facility was refusing to allow the perpetrator to return to the facility, stating that the resident has the potential of inflicting harm on other residents. Since the incident was isolated and there was not premeditated evidence, the facility was violating the resident's rights by refusing him services. Due to the involvement of the Assistant Ombudsman, the resident was allowed to return to the facility. It was decided that he would benefit from having a private room, as the resident had a history of becoming fearful when he had a roommate. Section D: Service Information Population and geographic area targeted: Populations targeted are 60 plus elderly residing in nursing homes and personal care boarding homes located in Weld County. Numbers of persons in need of these services: Approximately, 1,400 Weld County residents live in long term care facilities. All of these residents receive services through the Ombudsman program either directly with visitations and complaint resolution or indirectly through training and technical assistance provided to staff to improve the quality of care. By extension, the program also may represent the concerns of relatives and/or friends of long term care residents as long as the concern reflects the concerns of the resident. Continuation of support will make it possible for the Area Agency on Aging Ombudsman Program to continue to serve all of the long term care residents and their families with the same type and degree of services that we currently are providing. Duplication of Services: There is no other program which provides services equivalent to the Ombudsman Program. Community Support, Coordination and Networking: (a) The Weld County Area Agency on Aging's primary goal is to help maintain an 9 individual's independence and dignity in their homes and community by identifying and advocating for their special needs. In order to accomplish this goal our agency works closely with community providers to facilitate a means to obtain needed services quickly and efficiently to the seniors in our community. We have formal agreements with agencies that we fund directly to provide a variety of services to seniors such as: Elder Garden Adult Day Program, Senior Peer Counseling through North Range Behavior Health and In home personal care through RVNA. We have established working relationships with a number or other agencies such as: Greeley Police Department, Sheriff's Office, Adult Protective Services, Weld County Victims Assistance, Social Services of Weld County, local nursing facilities, and local assisted living facilities. These working agreements are verbal only so we are currently in the process of developing written memorandums of understanding with each of the above stated agencies (ATTACHMENTE). (b) The Weld County Area Agency on Aging is an active participant in Weld County's Coordinating Committee for Victims of Crime (CCVC). Currently, the active member is Raegan L. Maldonado, Lead Long Term Care Ombudsman (ATTACHMENT F). The Lead Long Term Care Ombudsman anticipates further involvement with future subcommittees, as assigned and needed in the CCVC meetings. It is pertinent for Assistant Ombudsman to become involved in this committee and she will be invited to attend the next scheduled CCVC meeting. The Assistant Ombudsman will offer to share information from our"Ensuring an Abuse Free Environment" training with the members of CCVC. In addition, the Lead Ombudsman presented information to the CCVC committee about the Weld County Long Term Care Committee. The Long Term Care Committee is open to all interested community agencies and individuals that provide services to older adults in Weld County(ATTACHMENT G). The Long Term Care Committee members are committed to providing community support and services for older adults. The committee provides an excellent forum for networking and learning about current and new services available for older adults. For example, past presentations have included: adult protective services, victims' rights and compensation, (c) The Weld County Area Agency on Aging has been actively involved in TRIAD since its formation in Weld County. Currently, Pete Archuleta, Weld Area Agency on Aging Legal Services Coordination, attends the TRIAD meetings and provides pertinent information from TRIAD to the rest of the Area Agency on Aging staff(ATTACHMENT H). The Lead Ombudsman will be attending the"SART" Sexual Assault Resource Team meetings (ATTACHMENT I) and the Community Certified Nurse Aide Training Program (ATTACHMENT J). Crime Victim Compensation Program: (a) The Weld County Area Agency on Aging regularly informs victims about Victim Compensation. For example, during the sexual assault case involving an at-risk adult in 1998, the Ombudsman's office assisted the victim's family in applying for services. The victim's family and the Ombudsman used resources available through Victim Compensation during the time of the trial. Such resources include the Victim Assistance area set up for victims and families at the Weld County courthouse. 10 (b) The Weld County Area Agency on Aging and the Ombudsman program to not foresee any issues that would prevent informing crime victims of the Victim Compensation eligibility requirements and information regarding victims' rights. We would also be able to provide assistance to those individuals who are unable to apply for assistance independently. (c) Our agency receives Victim Compensation training for direct services staff and volunteers on a regular basis. The last training was provided by Karol Koeltzow from the District Attorney's office on January 3rd 2001. The training took place during the Area Agency on Aging's Long Term Care Committee meeting. Staff and Volunteer Training: The Weld County Area Agency on Aging continues to take the steps necessary to assure that pertinent staff and volunteers have read and understand the rights afforded to crime victims. (a) Our agency notifies victims about their rights under VRA. (b) To assure that pertinent staff and volunteers are trained on VRA, our agency coordinates training seminars with the Colorado Organization for Victim Assistance (COVA). (c) The last VRA training took place on September 6, 2000 during the Long Term Care Committee meeting. Presenting this information at the Long Term Care Committee allowed other agencies to obtain this important information. Cynthia Geissinger provided the training. COVA indicated that future training would be possible. (d) When appropriate, the Area Agency on Aging notifies victims of their rights under VRA by referring individuals to the District Attorney's Office Victim Assistance Program. As mentioned above, the Area Agency on Aging referred the victim of the sexual assault case and her family to the District Attorney's Office. (e) (ATTACHMENT I). Cost Savings: When an advocate visits a long term care facility and discovers issues that affect the direct health of a resident, the advocate can facilitate and coordinate care with the facility to enhance the resident's plan of care to help reduce the problem from escalating. There are considerable medical savings to the taxpayer(most nursing home residents are on Medicaid) when extreme medical procedures can be avoided. When long term care patients are restrained, not only is it a violation of individual rights, but an opportunity is missed to administer therapies, which can help the patient become more independent. The ombudsman, again, can identify these situations and work with the staff to develop alternate interventions which will respect individual rights and give the patient care that may increase his/her potential to be independent. Dependence costs society. Elder abuse education is invaluable to reduce incidences that occur. When a resident is exposed to an abusive situation the experience can cause not only physical, but also emotional, psychological, and social damage. The resources used to investigate and monitor these incidences are costly and limited, the Ombudsmen become a valuable resource to assist and prevent abuse in long term care facilities. Repercussions from abuse result in expensive and time consuming therapies and utilize valuable resources allocated for the community. The abuse education provided by the funds from this grant help to raise awareness and allow intervention before abuse 11 situations occur. Management Plan: The Director of the Weld County Area Agency on Aging will be accountable for the administration of this project. The part time Ombudsman advocate will continue to be trained and supervised on a daily basis by the Lead Ombudsman under the supervision of the Long Term Care Coordinator who reports to the Area Agency on Aging Director. Service Providers: Lead and Assistant Ombudsmen along with volunteers will provide the proposed services. The 1998 Weld County Needs Assessment determined that four in ten senior respondents volunteer in the Weld community. Senior Volunteers provide about 17 hours of service a month. Interestingly 19.7 of the current volunteers indicated they would be interested in increasing the number of hours currently volunteering. The respondents stated one of the primary reasons for volunteerism is they feel useful when helping others. In order for the Ombudsman program to continue to meet the needs of the ever-growing long term care population, we must expand the use of volunteers in the program. The Assistant Ombudsman has taken the lead in regard to volunteer recruitment, training and supervising. The increase of Ombudsman presence in all of the long term care facilities may allow intervention to transpire before abuse situations occur. Section E: Efficiency Evaluation of project: The Ombudsman Program maintains files that generate monthly, quarterly, and annual reports. Data is kept on numbers of visits, complaints,referrals and technical assistance contacts. The Ombudsman Program developed a database management program in 1999 to track the evaluations from abuse prevention training. Data is broken down further to reflect types of interventions, types of complaints, types of facilities, and actions taken. This data is analyzed by the state Ombudsman office to assist in determining the efficiency of the program. In addition, the Ombudsman Program is in the process of developing a post-training survey. This survey will measure the amount of information that those trained have retained. It is anticipated this survey will be given the participants approximately 4-6 months after their training date. We are aware that it may be difficult to reach some of the participants, due to the high amount of turnover in long term care facilities. Therefore, it may be necessary to mail the survey forms to individual homes, rather than long term care settings. At the conclusion of the current grant period, the Ombudsman Program will have provided CARTE training for CNA staff representing all nursing home and a majority of PCBHs in Weld County. In addition, the Assistant Ombudsman will exceed the targeted project objectives of 2002. This is evidenced by the number of contacts made by the end of the third quarter, 496 residents visited and 68 complaints investigated by the Assistant Ombudsman. This would not 12 have been possible without the funds from the V.A.L.E. grant. Cost / benefit ratio: Due to the complexity and uniqueness of the program, the current cost benefit ratio is difficult to determine as we provide a combination of training, technical assistance and direct service to an unlimited number of residents and family members. However, we do know that early intervention by the Ombudsman can prevent costly medical costs that may have resulted due to poor quality of care. Section F: Budget Future funding needs: Future funding needs will correlate with how much growth occurs in long term care beds in Weld County. The current growth spurt is statewide and is reflective of the rapid increase in numbers of elderly 75 years of age and older who are frail and in need of some type of long term care. Assisted living continues to be a fast growing industry in all areas of Colorado and the nation. Area Agencies on Aging nationwide are working to bring this to the attention of federal and state governments emphasizing the need for support of the Ombudsman Program. See attached budget See attached list of Board of Directors See attached letter of support See attached Grant Application Memorandum See attached copy of our agency's most recent audit report (1 copy in booklet form) Budget Narrative: We are requesting$8,500 dollars for a .40 FTE advocate/friendly visitor at $9.00 per hour for 16 hours PER week—$7488. for hourly salary and $599. for fringe (taxes and benefits). 8% travel reimbursement will be at .345 cents per mile for 700 miles or $213. dollars. Mileage records will be kept by the advocate for documentation. $200. is requested to cover overhead, supplies and operating expenses. 13 RECOMMENDED GUIDELINES FOR REPORTING ABUSE OF ADULTS IN LONG-TERM CARE response to concerns and confusion about the reporting of abuse, a group of State agencies convened and have suggested le following guidelines. The agencies include: The Colorado Department of Public Health and Environment • The Colorado Department of Human Services, Adult Protection The Colorado Department of Regulatory Agencies, Board of Nursing The Colorado Department of Regulatory Agencies, Complaints and Investigations Office of the Colorado Attorney G eneral, dicaid Fraud Control Unit The State Ombudsman Legal Services Developer • Protection and Advocacy System, the Legal Center any suspected crime must be reported immediately to law enforcement officials. This does not replace reporting which is squired by other state agencies. The most common examples of crime which must be reported are : /Assault /Sexual Assault /False imprisonment (including unnecessary restraint) /Suspicious death/Homicide /Criminal negligence (gross deviation from standard of care) /Theft of personal belongings /Theft of personal needs account 'he following recommended guidelines may be used to determine whether any suspected abuse, neglect, or iistreatrnent should be reported. WHEN IN DOUBT, REPORT'. )EFINITIONS: 'HYSICAL ABUSE - STAFF TO RESIDENT is the infliction of injury or pain - slapping, hitting, kicking, etc. which leaves bruises or :auses pain, including the unauthorized use of physical or chemical restraints. /ERBAL/EMOTIONAL ABUSE includes, but is not limited to demeaning statements, harassment, threats, humiliation, or itimidation. iEEXUAL ABUSE/ASSAULT is vaginal, anal,or oral intercourse or the touching of a person's genitalia or the female breasts whether 'r not it is done under clothing, when the activity is done without permission or with someone who is unable to give informed onsent and for no medical reason. • PHYSICAL ABUSE, EMOTIONAL ABUSE, OR VERBAL ABUSE - REPORTING REQUIREMENTS rhose items starred are mandated by statute or regulation for all types of facilities and programs. Additional reporting requirements may apply in specific circumstances or Pe required by facility policy. IESPONSIBILITY OF FACILITY OR CARETAKER: TIM EFRAME: 1. Provide medical attention. Immediate / as necessary 2. Notify local law enforcement in the area where the Immediate abuse has occurred for cases of physical abuse, threats, intimidation or harassment. This is a mandatory requirement where the abuse occurs to a resident under 16 years of age. Page 18 ATTACiii iENT A NJ.' I'Vtily Si IC LVIVI QUV L.lGpcll LI I ICI II. Vi 1 1..IaJiIlr I 1GaIN I Gal R.& G-1 I IS VS I1 11v11'. vay 4. Notify county Department of Human Services. Within 24 hours 5. Notify Community Center Board if abuse occurs in As appropriate Developmentally Disabled Homes. - 6. Notify family or guardian, if one has been appointed Immediate by a court of law and is evidenced by letters of guardianship. 7. Notify the Medicaid Fraud Control Unit. Within 24 hours 8. Notify local ombudsman. Within 24 hours 9. Notify appropriate licensure board. As required by regulation 10. Follow internal procedures. Immediate / as necessary SEXUAL ABUSE/ASSAULT - REPORTING REQUIREMENTS 1. Provide medical attention. Immediate / as necessary Do not bathe resident; Do not remove clothing unless absolutely necessary; If removal of the resident's clothing is necessary, preserve the evidence as follows: Place in paper bag or sack, do not place clothing in plastic bags; Mark the sack with name of the resident, the date, and the initials of the person collecting the evidence. 2. Notify local law enforcement; Immediate Check with local jurisdiction for appropriate procedures. *3. Notify Colorado Department of Public Health and Environment. By next business day 4. Notify county Department of Human Services. Within 24 hours 5, Notify the Community Center Board if the abuse occurred As appropriate in a Developmentally Disabled Home. 6. Notify family or guardian, if one has been appointed by a Immediate court of law and is evidenced by letters of guardianship. 7. Notify the.Medicaid Fraud Control Unit. Within 24 hours 8. Notify I ocal ombudsman. Within 24 hours 9. 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G :r C O (hrt▪ 0 #� t- p` -,—,17-.._- i t ¢r U -E1'''' 7,.G D a C O ID c +AJ ° • O a ,- l - _^ �� { ..� e lax 't ae,A �s6' .:Y H .G — m - ti 'o N T., N �-U '-ca _. ;1- ..4--.. , . i '� mss' .d'a''"d[ Yt to" i ." , � . �,., - • _ _ iLOte '1tAi(4LX"i i ENSURING AN ABUSE FREE ENVIRONMENT Training Evaluation We are very interested in having your feedback n form.the Thank training and would appreciate your time in completing this evaluation 1 . The length of the training program was: 1 Too lona 2 Too short 3 Just right 2. The material presented was: 1 Easily understandable 2 Understandable 3 Somewhat difficult to understand 4 Very di₹fic'ult to understand 3 Opportunity given to ask questions or make comments was: 1 Not enough 2 Too much 3 Just right 4. How comfortable did you feel discussing the training topics? 1 Very comfortable 2 Somewhat comfortable 3 A little uneasy 4 Very uneasy 5. Could you relate the material covered to your own experience on the job? 1 Yes 2 No ATTACHMENT C ( _ t 6. Was the videotape helpful to you? 1 Yes 2 No 7. What is your overall opinion of this training program? 1 Excellent 2 Good 3 Average 4 inadequate 5 Very poor 8. Would you recommend this training to other nursing home staff? 1 Yes 2 No 9. What did you like BEST about this training? 10. What did you like LEAST about this training? 11. If additional training was offered to GNAs, what topic(s) would be the most beneficial to YOU? Length Presentation Op given to Comfortability Relate to Video Helpful Understandable ask questions Work Just Right Understandable Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Somewhat ✓ No,needs update Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ I Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ ✓ Just Right Easily Just Right Somewhat ✓ ✓ Too Long Easily Not Enough Somewhat ✓ No Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ ✓ Just Right Easily Just Right Very ./ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ ✓ Just Right Easily Just Right Very uneasy ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ i Just Right Easily Just Right Very ✓ ✓ i Just Right Easily Just Right Very ✓ ✓ Just Right Easily Not Enough Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Somewhat ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ V Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ ATTACFLtENT D(1) C.A.R.I.E.Training 1 Length Presentation Op given to Comfortability Relate to Video Helpful Understandable ask questions Work Just Right Easily Just Right Very v v Just Right Understandable Just Right Very v Just Right Easily Just Right Very v No Just Right Easily Just Right Very v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v I' Just Right Easily Just Right Very v v Just Right Easily Just Right Somewhat v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v O Overall Rating Recommend Best Good v Everything. Excellent v Everything. Excellent v Everything. Good v Assistant Ombudsman knows the material. Good `' Omb presented extensive info that I had not heard before. Good v The way she talked about the topics. Excellent o That I learned a lot. Excellent v How each and every module was explained, and the examples. Excellent V Everything was very helpful. Good v The CARTE packet and videos. Good o The length was just right,very understandable and informative. Excellent `' How much we all had in common.Problems,humor,how it all relates to us. Excellent v The movie at the end,it was cute. Excellent Good v The information. Excellent " The material we discussed. Excellent v Video. Excellent o Excellent v When we talked everything over. Excellent v Everything. Excellent V A person always learns something new,even though you think you know it all. Excellent o The explanations and being able to converse about different situations. Good `' I learned a lot about what is right and wrong. Excellent/Good v Stories shared made things easy to understand, situations. Excellent • All. Good v The presenter knew what she was talking about. Excellent v Good teacher, all. Good V All. Excellent v The material packet. Good `' The knowledge of the Ombudsman and staff. Excellent v Overall, refreshing on all topics that were brought up. Excellent C.A.R.I.E.Training 2 Overall Rating Recommend Best Excellent ✓ Everything. Good ✓ Gives extensive knowledge on what is considered resident abuse. Excellent ✓ The way that she explained everything so we could understand. Good We are all experiencing same things as C.N.A.'s and that we have support if we need it. Excellent ✓ All topics,and the steps you can take if there is elder abuse taking place. Excellent ✓ Explains everything we need to know. Excellent ✓ It was very specific on what abuse consists of. Excellent ✓ The instructor,she was very nice,and her info was informative. Excellent ✓ The different kinds of elder abuse. Excellent ✓ The info about residents' feelings and rights,and different kinds of abuse from residents,or to residents. Excellent ✓ _ Liked learning about what%of people are in facilities. Good ✓ The teacher was nice,and all of the things we learned are really important. Excellent The food and the video. Good ✓ Opportunity to learn. Excellent ✓ Easily understandable,covered quite a bit of material. Excellent ✓ Excellent/Good ✓ Everything was good. Excellent ✓ Understanding elder abuse. Excellent ✓ Everything was understandable. Good ✓ It gave a personal look at abuse,and examples of what abuse is. Excellent ✓ The speaker knew what she was teaching,not out of some book. Excellent ✓ The videos and the pamphlet. Excellent ✓ How they went over everything with you. Excellent The tapes and speaker. Excellent ✓ They teach you a lot of other things you need to know. Excellent ✓ The videos. Excellent Everything. Excellent ✓ Discussion. Good Power Point presentation. Least Additional Training Desired C.N.A.'s are important,job couldn't be done w/out them. Tell C.N.A.'s how important they are to the facility,WE ARE THE BACKBONE! Movie. Movies. There was nothing that I disliked about the training. Any type. Nothing. Nothing. Role of the Ombudsman. Everything was fine. Nothing,the time was very reasonable, 12:30-4:30. Residents' care plan. It was all great. Sitting all of that time. Dementia training. • Least Additional Training Desired C.A.R.I.E.Training 3 Teamwork for better care for residents. Everything was good, and interesting. Nothing. Not sure. None. Nothing. More on how to prevent any kind of abuse. Nothing. Abuse and caring. Too short,could be a little longer. Passing out meds,if resident refuses, what to do. Learning how much abuse is really out there. C.N.A.'s getting along better,understanding each other more. I had to work the night before,so I was a bit tired. None. Anything to make my job easier. Nothing. All was very informative. Movie outdated,room too cold. Abuse. Nothing The room was too cold. More respect and$for C.N.A.'s. Nothing. Abuse training,stress management. It was in the middle of the day. Nothing. I can't tell right now. The hard chairs. I would like additional training. The room is too cold. Probably Alzheimer's. Nothing. A variety. Nothing, everything was fine. 9 Nothing. Additional training would be helpful. Being inside on a nice day. ? The four hours. Anything. None. How to deal with coworkers. Everything was just fine,so I don't have a comment. 9 Too much sitting. Everything was okay. Abuse of the residents. Nothing. Nothing. All the topics there are. Nothing. All topics related to elder abuse. What other kind of care can be given to patients. Nothing. Behavior issues. Nothing, everything was good. What Omb can do,stress relief. Nothing. Nothing. Activities for residents. _Nothing. Nothing. Sitting for 4 hours. C.A.R.I.E.Training 4 o aA F a 0 Ct - +.4 . 1 10 0 1 1 1 10 0 0 1 1 C1/ N CO 'e en 0 -O - ct W past 0 a4 O Li C1) O N N . E bA ti CI l . � `'Th bro N '� � '� z w t 7.:i •ti Cn O0 .� bb O (It N p......, E-H t `O \O O CD TI WO 0 Ct lie ^,CIZICt CA ,b Ct Ct ;Ilmil ;21 Vi C/p It CD ct ^C ct Cip —4 N N CD t Cid - 4 et Cn Ame M In N rr hCip et W 0 0 0 0 0 0 0 0 0 0 4D V) M N .-I ,.4o C 6 o Ct _ w 0 4 _ • • `gat Cip 10 10 1 O 1 • J.r.� l in ge in N O '^ ) 0 a +a ° 1- ...i.R O , al) Qin �; �iii ell aQ o � O O C•-• N� O r---I 4--i (/) aigrlaojutoaua • 9 I /WA O r1 - O rid • r--I WJ CD m 3ugMautosrd C� ;MIMI - w tLi O bA xaaA -F--I ae • V1 58 FA 4 M N rc-I c Cl)O O U U cri o, O ti w Zckft% 4. 0 0 v tin t, T ? S3,LnaM , , , > , , , o t � It M N O O z O WU on G4 � N b I 7 M N ^O H-0 O LS O l H W44 X H O W W O W X O HZ1OO H Wv1 �' d w d H H F Z �1 H Z H O ii W OuQZQ � waXgw O cii * C/ HW ,`�.� . <pp-, 0WWH . � a � � Ei4 I ale Pme O ! U • Mil tre O O O O O O O poop Ist ® poop juallaaxa ►L wallaaxa 1 1 1 1 1 1 in O in O in O in O in O -ti' 'e M M N N .-i r- ( O . rV `IV 4.t V3 Nrd U rti r.......4U CD O 0 4--) U 0 O Mt k 0 W 0 L7 N Gt C) t 0 � °' c+cci c451 O 0 0 U En o N W 0°° • • Length Presentation Op given to Comfortability Relate to Video Helpful Understandable ask questions Work Just Right Understandable Just Right Very ✓ ✓ Just Right Understandable Too Much Somewhat ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Too Short Understandable Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ ✓ Just Right/Too Easily Just Right Very ✓ N/A Short Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Somewhat ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Too Short Easily Just Right Very ✓ N/A Just Right Easily Just Right Very ✓ N/A Just Right Easily Just Right Very ✓ N/A Just Right Easily Just Right Very ✓ N/A Just Right Understandable Just Right Somewhat ✓ N/A Just Right Understandable Just Right Very ✓ ✓ Just Right Easily Not Enough Very ✓ N/A Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Too Short Easily Just Right Very ✓ N/A Just Right Easily Just Right Very ✓ ✓ Just Right • Easily Just Right Very ✓ N/A Just Right Easily Just Right Very ✓ N/A Just Right Easily Just Right Very ✓ N/A Just Right Understandable Not Enough Very ✓ ✓ Just Right Easily Just Right Somewhat ✓ ✓ Just Right Easily Just Right Somewhat ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Understandable Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ N/A Just Right Easily Just Right Somewhat ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Managerial 1 ATTACHMENT D(2) Overall Rating Recommend Best Good ✓ Information. Excellent ✓ Everything was great. Good ✓ Learning more about Resident Rights. Good ✓ Open Discussion. Good ✓ Very informative, applicable information. Excellent ✓ Identified the concepts presented to C.N.A.'s Good ✓ Gave effective techniques for dealing with staff and residents. Good ✓ The focus on supervisors and our role in abuse process. Good ✓ Points were applicable to the workplace,good observations. Good ✓ The budget/financial information. Excellent ✓ Time frame,comfortable setting,useful information. Good ✓ Information on abuse process. Good ✓ Power Point Presentation. Excellent ✓ Discussion on working effectively with staff and residents. Good ✓ Ideas shared to help staff. Excellent ✓ Relaxed atmosphere. Good ✓ The info that I can take back to staff and other buildings. (Consultant) Good ✓ The real-from basics-approach from the trainer. Good ✓ The program was not drawn out. Good ✓ Effective ways of dealing with stressful situations. Good ✓ The info r/t how to deal with stressful situations. Good ✓ Material/Speaker. Excellent ✓ The stories shared. Good ✓ The way instructor presented,given as advice,not in lecture form. Good ✓ Ideas on how to effectively work with staff you supervise. Excellent ✓ Everything. Excellent ✓ Power Point Presentation. Good ✓ Everything. Excellent ✓ The speakers approach. Good ✓ Snacks and treats. Excellent ✓ Advice shared. Excellent ✓ The referenced articles. Good ✓ The discussion on how stress can lead to elder abuse. Excellent ✓ How to report abuse. Good ✓ All of the information presented. Excellent ✓ The open discussions about personal experiences. Good ✓ Being able to talk about personal experiences and the food. Excellent ✓ Getting to discuss questions/concerns that I had. Excellent ✓ Excellent ✓ Excellent ✓ PAGE 2 Managerial Least Additional Training Desired Nothing. Nothing. Nothing. Difficult behaviors. Nothing. Stress,would like a copy of the respect slide. Nothing. None. Found nothing. Same topics. Nothing. Limited time. Nothing. Stress management. Nothing. Importance of promptness in answering lights, keeping free from incontinence odors. Nothing. Additional information on Residents'Rights. Frequent comments by audience. Warning signs of abuse. It wasn't long enough,because it was a good topic and I would've liked to discuss more. Would have liked a handout with presentation. Handouts so can share with staff. Nothing. Keep us informed regarding future training. Advocating for residents'needs. Brief Learning more about how residents may feel. Nothing. Put in situations and role play. Nothing. Nothing. Nothing, wish more people attended. It would be nice to have more trainings like this one. Nothing. Dealing with problems C.N.A.'s may encounter. Nothing. Nothing. How to manage issues at work. PAGE 3 wI• 1..a•. 0 N O e5 ,--14 Inei 2 _�', • NO O Z 44 ii Cis) 7:;$ _ . 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Ri:ht al Just Right a r r Just Right n Just Ri:ht al ✓ r Just Right n Just Ri•ht n N/A v Just Right Understandable Just Ri:ht Somewhat v Just Right Understandable Just Ri:ht Somewhat v v Too Short Easily Just Right Somewhat v Just Right Easily Just Right A Little Uneasy ✓ v Just Right Easily Just Right Very v Just Right Easily Just Right Very v v Just Right Easily Just Right Very Not on job yet. v Just Right Easil Just Ri:ht V- v v Just Right Understandable Just Right ✓ v Just Right Understandable Just Right v v Just Ri•ht Easil Just Right Mila v v Just Ri•ht n Just Right a v v Just Right n Just Ri:ht n r v Just Ri:ht al Just Ri:ht a N/A v Just Right Easily Just Right Very Not Yet. v ATTACHMENT D(3) C.N.A.Training Center 1 Length Presentation Op given to ask Comfortability Relate to Work Video Helpful Understandable .uestions Just Ri:ht l Just Ri:ht n v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v v Too Short Easily 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Just Ri:ht ni v N/A Just Ri•ht MINCIIIIM Just Ri:ht n N/A N/A Just Right Understandable Just Right r N/A Just Right Easily Just RightWe v N/A Just Right Easily Just Right v N/A Just Ri:ht Easil Just Ri•ht v N/A Just Ri•ht ni Just Ri:ht n v N/A Just Ri:ht ni Just Ri:ht Illin. v v Just Ri•ht n Just Ri•ht n v v Just Right Easily Just Right Very r N/A Just Right Easily Just Right Very v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v v Just Right Easily Just Right Somewhat v v Too Short Easily Just Right Very v Just Right Easily Just Right Very V v Just Ri•ht Easil Just Ritht Ve v v Just Ri•ht n Just Ri:ht ni v v Just Right Mal Just Right v v Just Right Just Ritht r v Ellia Just Ri•ht ni Just Ri•ht n v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very r v Too Short Easil Just Right Very v v Just Ri•ht n Just Ri•ht al ' v v Just Right Easily Just Right Somewhat N/A v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v v Just Right Easily Just Right Very v Absolutely v Just Right Easily Just Right Very v v C.N.A.Training Center 2 Length Presentation Op given to ask Comfortability Relate to Work Video Helpful Understandable questions Just Right Easily Just Right Very ° ° Just Right Easily Just Right Very O Just Right Understandable Just Right Very Too Short Understandable Just Right Somewhat O Just Right Easily Just Right Very a a Just Right Easily Just Right Very ° v Just Right Easily Just Right Very ° O Just Right Easily Just Right Very ° I Just Right Easily Just Right Very • v Just Right Easily Just Right Very ♦ v Just Right Easily Just Right Very Just Right Easily Just Right Very Just Right Easily Just Right Very ° O Just Right Easily Just Right Very O Just Right Easily Just Right Very r —, Too Short Easily Just Right Very Just Right Easily Just Right Very Too Short Easily Just Right Very Just Right Easily Just Right Very 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Understandable Just Right Very v O Just Right Understandable Just Right Very Too Short Understandable Just Right _ Somewhat Just Right Easily Just Right Somewhat Just Right Understandable Just Right Very N/A Just Right Easily Just Right Very � N/A Too Short Easily Just Right Very I N/A Just Right Easily Just Right Very N/A Just Right Understandable Just Right Very rN/A0 Just Right Understandable Just Right Very N/A Too Short Understandable Just Right Very N/A Just Right Easily Just Right Somewhat ✓ N/A Just Right Easily Just Right Very N/A Just Right Easily Not Enough Very r N/A Just Right Easily Just Right Very r N/A Just Right Easily Just Right Very s Just Right Understandable Just Right Very r O _ Just Right Easily Just Right Very O Just Right Easily Just Right Very V v Just Right Easily Just Right Very ° ✓ C.N.A. Training Center 3 Length Presentation Op given to ask Comfortability Relate to Work Video Helpful Understandable questions Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ ✓ _ Just Right Easily Just Right Very ✓ ✓ Just Right Easily Just Right Very ✓ J _ Just Right _ Easily Just Right Very ✓ ✓ Overall Opinion Recommend Best Excellent ✓ Bingo. Excellent ✓ Movie and Bingo. Good ✓ Bingo. Excellent ✓ The explanation of each topic. Excellent ✓ The prizes. Good ✓ Bingo. Good ✓ Good ✓ Playing bingo. Excellent ✓ __ _ Bingo. Excellent ✓ Bingo. Excellent ✓ How laid back it was,but professional at the same time. Good ✓ Review,you get to heard others answer,perhaps remind you or allow you to have a different perspective.Bingo. Excellent ✓ The video,it helped us realize that residents have a history,and a life. Excellent ✓ Being able to learn more about residents'rights. Excellent ✓ Instructor explained topics well. Excellent ✓ It covered a lot of things we already reviewed and it was good for review. Good ✓ Bingo. Excellent ✓ Everything. Good ✓ Bingo,hands on review and learning. Good _ __ v Bingo. Excellent ✓ Interesting presentation. Good ✓ Friendly and informative. Excellent ✓ The instructor was easy to talk to and explained things well. Excellent ✓ Omb was a great teacher,had a lot of spunk. Excellent ✓ How she explained everything in detail. Good ✓ Videotape helped a lot,and opportunity to ask questions. Excellent ✓ The video. Good ✓ Everything. Excellent ✓ All. Excellent ✓ The video. Excellent ✓ The way residents'rights were presented in game form. Good ✓ Bingo/candy,it was helpful to know that there is someone watching over residents, people need those rights. Good ✓ All information given. Excellent ✓ We learned while playing a game. Excellent ✓ That it helps both the residents and staff. Good ✓ Video,knowing people go through a good life and their health and lifestyle may change with age. Excellent ✓ She really explained the process very well. Excellent ✓ She explained a lot with the bingo game. Good ✓ The residents'rights game. Excellent ✓ Bingo. Excellent ✓ Very creative with game and video,made things understandable. Excellent ✓ The fact that the elderly are protected by people who care so much,Omb. Excellent ✓ The legal rights of patients and how to handle and report 1problem. Excellent ✓ The video. Good ✓ Bingo. Good ✓ I liked playing bingo because I learned more. Excellent ✓ The video. Good ✓ The video. Good ✓ Bingo treats. C.N.A. Training Center 4 Overall Opinion Recommend Best Excellent Good Excellent V Excellent Good ° Open discussion,able to voice opinions. Excellent ° I like seeing that other aides have same issues as me. Excellent How to handle people that do get hurt,how to report. Excellent ✓ Understanding more about the abuse free environment. Excellent a It was all very informational. Excellent How to deal with stress. Excellent __ The thought that C.N.A.'s do make a difference. Excellent a Easily understandable. Excellent ♦ Understanding what I can do to help residents and do my part to keep them safe from any type of abuse. _ Excellent Different kinds of abuse to be aware of. Excellent Talked about issues that are morally and vitally important to the health and welfare of residents. Excellent I Excellent ° If you needed help with anything,the instructor was there to help. Excellent O Our instructor was very warm and informative about the subjects she was teaching. Good I Bingo gives good information. Excellent Playing bingo,and movie. Excellent Games make learning easier. Excellent ° That we all have the opportunity to prevent abuse. Excellent ° Instructor. Excellent " Learning. Excellent Excellent ° _ Qualities it takes to be a C.N.A. Excellent Learning residents'rights,bingo. Excellent ° Everything. Good Bingo. Excellent O Everything. Excellent o Everything. Average .,_ O All. Excellent O It was interesting. Excellent O The game,it kept everyone focused and aware of topics. Excellent O The teacher was very nice. Good O The teacher. Excellent / I liked all of the information that I was given. Excellent The video,reminded me that there are always reasons for depression. Excellent The information on residents'rights and how easily abuse can happen. Good " -- Excellent O Everything. Good I Discussion. Good Learning more about residents'rights. Good Interesting. Good Our teacher was very helpful,gave examples and stories that were interesting for each topic. Average Learning about residents'rights,the bingo game helped keep us focused. Good " Learning about the rights so I can apply them in myjob. Excellent The bingo game. Good � Excellent O It was good to train with bingo. Excellent ° All. Excellent O Played bingo and discussed each square and the video. Excellent Bingo. Excellent ♦ Very educational Excellent Everything. Excellent I Information. Excellent I It helped me look at the elders in the home as people and not just someone that I have to take care of. Excellent ° Bingo,the information. Excellent Omb was very nice and easy to understand. Excellent Information on each topic. C.N.A.Training Center 5 Overall Opinion Recommend Best Excellent The bingo,it allowed us to understand more. Excellent Excellent The bingo because it helped us understand the information better. Excellent The bingo because it helped us understand individual concerns and get individual scenarios. Good Bingo. Excellent Bingo. Excellent " Bingo. Excellent `' Bingo. Excellent V The information given and the video. Excellent Excellent We were able to talk about experiences,our opinions and we were able to discuss as a group. Good Answered a lot of questions. Excellent o Very informational. Excellent Bingo and stories. Good Bingo,explained a lot. Excellent _ The bingo game. Excellent I learned a lot about patients'rights. Excellent Patient rights,staff responsibilities. Excellent � Excellent Information given. Good The bingo game and being able to talk in a group. Average Bingo,playing a game made it more fun to learn the material,candy. Good Video. Good She was very informational and easy to talk to and understand. Excellent The video really touched my heart and made me see the residents in a different light. Good The instructor,she was nice,and so was bingo,good idea. Excellent It was good to discuss issues concerning our residents. Good Excellent Bingo. Excellent I love to play games,bingo was great. Good The Residents'rights bingo game. Excellent � Excellent The movie,it tells you to remember that residents were once young and independent. Excellent `' Playing bingo. Good Everything. Good ° Giving examples of the rights. Good She gives us examples when she explains something. Excellent The bingo game. Excellent The video,opens your eyes to listening to their rights and understanding their past. Good The real life experiences that the instructor shared made it easy to relate to situations. Average The bingo was fun and made the information easier to understand. Good Learned more about what Ombudsmen do and helped me realize that I shouldn't judge so quickly. Good I have worked with advocates before and it wasn't a good experience,this makes me feel like the Ombudsman is on my side or there really isn't a"side." Excellent Understanding what Ombudsmen are. Good I liked the speaker,she was very knowledgeable and easy to talk to and answer questions. Excellent The bingo game. Excellent � Bingo,it was very educational. Good Candy and game. Good The short amount of class time. Good The bingo game. Excellent Examples. Excellent Bingo,a good way to educate. Good � Excellent Ombudsman was very relaxed and easy going. Average The game was fun,learning about residents'rights. Excellent Video. Overall Opinion Recommend Best Excellent Video. C.N.A. Training Center 6 Excellent " Video. Good I relate to this everyday,bingo was great too. Excellent Playing bingo. Excellent ° Video. Good It made me understand what Ombudsmen do. Good ° The bingo game was great,I learned lots from it. Excellent The specific examples used to explain general rules and regulations. Excellent ° Bingo was informative,and I liked the chocolate. Good ° Everything. Excellent ° The video. Excellent I learned a lot about caring for those in need and to see their point of view. Good " The material covered. Good Very informative,I liked know that I can call someone if I have questions. Excellent Video. Excellent ° Very straight forward answers. Good ° It very helpful for understanding needs of both nurse assistants and clients. Excellent ° Residents'rights and seeing residents as human beings. Good Lots of information. Excellent The examples and stories. Excellent Omb did an excellent job of teaching and explaining,the game was a great way to bring up topics. Excellent ° It was too short. Excellent " Bingo. Excellent ° Bingo,very interactive and informative. Good " Video,I have seen some"grumpy"people in my life,but I just realized a lot more by that video.Plus the chocolate. Excellent Bingo,very interesting,Omb very energetic and friendly. Excellent ° The candy,fun learning. Excellent Excellent Bingo. Good Discussion. Excellent Bingo. Excellent ° Review of information,bingo game helped me retain information. Good The chocolate. Excellent Learning more about the elderly,and gettin• to learn more about caring for others. Least Additional Training Would like to know where the name"Ombudsman"came from. The Bingo. The prize. The training was good enough. Nothing. Medical terminology. Nothing. I don't know. Medications and blood work. Too short,would have liked to get through all of cards and have How to make resident councils work.Management of time.Teamwork. a little more general discussion. I liked everything. Nothing. What nurses expect of you. Didn't have the chance to cover all topics. Sympathy and empathy training. Nothing. Nothing. Too short. Real life skills/reality training. Residents'Rights. Nothing. Nothing. Rights. Least Additional Training I didn't win bingo!The program was great. Everything would benefit us as C.N.A.'s. C.N.A.Training Center 7 I would like to be trained by Omb on other topics. Sitting too long,not used to it. How to approach resistant and agitated residents. All of it. Learning how to get involved as an Ombudsman. It was a little short. How to handle angry/irritable patients. Nothing. What is expected as C.N.A.'s. _ Nothing. Nothing. Nothing. How a C.N.A.can become a better caregiver. Liked all of the information. Nothing. Nothing. Not sure. Nothing. I thought that everything was interesting Not sure. Nothing. How to deal with abuse when discovered. Nothing. Nothing. It was all pretty interesting. Nothing. Meds,recreational programs C.N.A.'s can participate in with the residents. Losing at bingo. Not sure. Nothing. Dealing with nurses and doctors. Nothing. No comment at this time. Nothing,I liked all of it. Depression issues,how to work with. Nothing. Nothing. Nothing. How to have a voice as a C.N.A.,how to communicate with nurses and other staff members. Nothing. Anything that would allow me to be more helpful to residents. I think everything went well. How to deal with family members. I would have enjoyed an 8 hour class. How to approach staff when you overhear them discussi g an resident. More discussion with the group. Organization,priorities as a C.N.A. Blood draw,giving out meds. Seemed too short. _ Blood drawing,giving medication. Could've been a little longer. Medication. I liked it. Don't know. All of it. Nothing,I liked it. Learn how to draw blood. Nothing. Taking blood and giving out meds. Not long cnouih. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Everything was covered pretty well. Nothing. None. None. Protecting residents'rights. Nothing. Discuss more topics related to presentation. How to control my anger towards my coworkers. It was all good. ? I had no dislikes,everything was great. _ Sitting. Nothing. Nothing. Abuse. Least Additional Training Nothing. All of them would be beneficial. C.N.A.Training Center 8 Too much info,not enough time. How to draw blood.IV. Nothing. IV lessons. Nothing. It was a little boring. Rights of residents. Nothing. More information on babies. Not enough information. Nothing. None. Not sure. None. Patient rights. Nobody won! Verbal/physical abuse. Patient rights. Not a thing. All would be beneficial. Not long enough. Learning more about patients'rights. . Nothing. I did not win bingo. Patients'rights. Just needs to go a little faster. Neglect. Nothing. Practice on transfers. A little hurried. Whatever information could be offered. I missed the first part. Everything is beneficial to me. I didn't win at bingo,had 3 possible wins,with 1 more space. When we watched the video. How to handle difficult patients. There was nothing bad about it at all. TCU information. Not enough candy. Hospital/TCU information. Video. Nothing. Not long enough. Nothing. _ Nothing. I have no idea. The same. Nothing. ? Did not win bingo. No bingo. Learn sign language. Nothing. The way C.N.A.'s should treat people.I have seen some pathetic C.N.A.'s. E did not get a bingo. Any of them would help. I liked it all,it was well presented. All would be helpful. Nothing. Nothing. Psychological needs of patients. Bingo. What to say/do in certain situations. Everything was great! ? Nothing really. Not as organized as it could be. Identifying abuse. Nothing,the information was very pertinent to the course. Nothing. Nothing. Video. I can't think of anything. I haven't worked as a C.N.A.yet,so I don't know. Nothing. All. Nothing. Patient rights and how to address different issues. Everything. Not enough information on patients'rights,probably not enough Patients other than the elderly. time allowed. None. More on individual rights. Nothing. Conflict resolution. Nothing. More stories about the rights of the elderly Least Additional Training Went through things quickly. Sexuality issues,developmental disabilities. C.N.A. Training Center 9 The topic is hard to make really interesting. Too early in course to tell. The John Denver song in the video seemed silly. Talking about difficult residents. Nothing. There wasn't anything not to like. Residents'rights. CPR. The game was over. Dealing with Alzheimer's patients. Hard to sit in classroom. Most common issues/problems. Nothing. Nothing. Touring with the Ombudsman. Everything. Nothing. Understanding patients/residents point of views. She talked too much in detail. I honestly cannot think of anything else. Nothing. Really nothing. How to deal with residents an their rights. How to deal with a residents'rights violation. Nothing. Young adults. Nothing really. Nothing really. One on one relationships with residents. All of it. Anything would be helpful. Nothing. Medical terms. Nothing. Med certification,longer training class. The amount of time given. Everything was pretty well covered. Nothing,everything was good. Not sure. Nothing. Different situations and personalities. Everything was fine. All. Knowing that people are being mistreated. Nothing at this time. The time is too short. Report of abuse. Nothing. More on residents'rights. Nothing. Volunteer Ombudsman,how to get started,what situations should I call the Ombudsman. It was too short. Safety procedures. Nothing. How to create a safe and comforting environment for all. Nothing. ROM I didn't win bingo,but I still enjoyed it all. No comment. I liked everything. More about patients'rights._ Not getting enough candy. Not winning bingo. Pediatrics. Nothing. More about patients'rights. Losing bingo. How to be a volunteer Ombudsman. Nothiu. Not winning bingo. Waking up at 8:00. C.N.A.Training Center 10 -d Z O al 0 OO ct b ct 00 v) cip rip O1 N a oz Ig I z ® z r-, , , , , 0 0 0 0 0 0 0 0 0 0 0 au o 00 -c a N o 00 ,z N o . , v o . .! N ,—I ,—I 'r ti H ry c b e N O W p V e r' o CD U o O a�i1-O Vi q H z z ,O 5M O C� ~ N p,- 5 © Z Go Lo O1 rd r C .r., ; z t 2 '- r--I , z _, + a i i 4 as .^, a, rifi - „i MI U 'd Ct Ci—i 3 e '4"' J.icip > 'p R3 x"i at E a a) -O - up cizt N O 3 i0 ct E V a O 3 cn .pi,4—) at ct T -, .y�.. , yJ I �Vo — 1 \ , •�+ 0 0 0 0 0 0 0 0 0 0 b Q N O W b Q N CU •Ct cn N I.> �1y, W ca T L �E 1/4.O en V tsio baA H .Ear s, H Z Z -4—• Ct w a, it 6 via F � o "ti 3 3 w 4 r, CL) cid cn 0 „, crc; a 0 0 0 0 0 0 0 0 0 0 . . . .. c; Q N O W b Q N eu a - f ± } _.14 § 0to \ \ ( = bn E o / •• ( y / ( . Z \ \ /• cc / 0 c f 777) _ / O 0 / .. \ ( w - o -40 � qd ® 2 1 \ ) ` \ + 2 G $ A@ © 2 ■ 3 y - - - - - / @ f \ • U k CA /- CP 7 2 d cn \ t o k ct E a O O f .) § OE 0 o I \. v-i ; m _ ;0.4 :\\ ) w . \ \ : CD : > > %^\ 1 \ \ 1 —l---- a © b.A C.) •• $21.i ca.) U g) dam' N G 00 4, 'V N Cr) N COORDINATING COMMITTEE FOR VICTIMS OF CRIME COORDINATION AGREEMENT On September 11, 2002, the membership of Weld County's Coordinating Committee for Victims of Crime (CCVC) voluntarily entered into this Coordination Agreement on behalf of each of their respective agencies. The signers of this Agreement are formalizing their joint commitment to work with CCVC, each other's agencies and other groups that are seeking to achieve the most effective delivery of victim services through communication, collaboration and coordination. This agreement affirms that the signatories to this Agreement will take all necessary steps to assure that members of their agencies are familiar with the other signing agency's services and that they will provide information and referrals to the other signing agency's programs, when appropriate. Furthermore, the signers of this document are affirming their commitment to working together with the other signatories to this document in order to facilitate the effective delivery of services to those assisted by each other's agencies. ATURE PRINTED NAME JOB TITLE AGENCY Getx1L. ck-lri\E, ��mm�� lOror0.Wl �. &A t c�W1�Yi�S��O.kor',V/lni�iS��Ci��er 5 Vtt C�atre/ie�a-fQ� \ 1 n 7 tea.J.Of ea lad. Or/r,aI1 6PDiI ;✓Y) 1V�sistaace_ GreeityYdir�.tit) — pnf fn'' Link Iate- 4 1/5- / ) NOMLUM K/Ne tI ,3 I:I-afar Pou' r. /fir ( 1/x]44' �/!: /V �1 (A(.1'�(.t'lo 1 i reiC) e X1 t 4 t I Ysctm iX S)Lyiii o r 7! ��JJJ �a�� al S dy,AiA, (41-2_ _,._„„va-cr, 5-ho,A,rof\D, is.,,,,,, ,,YD Ye, /-1'no(In—/ ) kc /l` / ��ii-� T2,�,_ i-s ` -naaanfa 7a �y\412610 C tOwy-cm4N.) Accing Coliec-4rns ,Ci Pv l 3-c Shi rove A . �� t tP (e . l�rrc.�a� A U�>mam1 c SAFE 0UGN ) 7 e Ccnrrjiruz,-nr . hi liri Pesotu2r eaureti k�6'�ty.� i, dle'/Lu i teary/ /1ilaehfehct'rie Piero-0y Fre*Inrviy r'r»oJiwokc .4 I{iris Paz PAGE 1 OF 2 ATTACHMENT E COORDINATING COMMITTEE FOR VICTIMS OF CRIME COORDINATION AGREEMENT PAGE 2 OF 2 SIGNATURE PRINTED NAME JOB TITLE AGENCY Olleit 511—Rt44: m44,0 E 4,0 Jul. 14 / at4. ,04,5 (4.ripikh r 7 ezid/t-4.-c ,. i3'l 1 a/ o), � _1-t_k.5 TTY L_ H s c 4- AsJ11 ��Rvl t ca g, I ZS SA'i tefi • b 28VIGes ta.--a- �. -31 ay.0 [3ral+v \ Cc,or�ir.o..++-Y GPo Vhc_4-iw.Swvtice.s [_.t,.. P,n. 'N. w4_1 -14d c/c�t,C I An . 0Q,i d i2�rr- ad a . - l y o OA �f 46,1 .51)eri cc/►�'? 7-,arG1i/7 eZA /9 tJc-t /�� COLORADO October 4th, 2001 Attention: V.A.L.E. Board From: Raegan L. Maldonado Long Term Care Ombudsman Regardina: Memorandum of understanding regarding the coordination and provision of services. COORDINATION AGREEMENT Please accept this coordination agreement between the Weld County Area Agency on Aging. PO Box 1805, 1551 North 17th Avenue, Greeley, CO 80632 and the attached listing of agencies. In order to assure the most comprehensive level of services for victims and older adults in our community, we have formalized a memorandum of understanding with several key agencies. This agreement assures that each agency will take necessary steps to familiarize their staff with each other's services through networking and education, to provide information and referrals to each other's program under appropriate circumstances, and to work in collaboration with our agency to facilitate the effective delivery of services to victims and older adults in our area. We will work together to provide community support, coordination of services and informational opportunities through a variety of committees. The Area Agency on Aging will expand this memorandum to include other agencies as deemed appropriate. 1 ATTACHMENT E • i Agency/Program Name & Information Agency Representative Crime Victim Compensation Program District Attorney's Office PO Box 1167 Grreeley, CO 80632 (970) 356-4010 Gary .Rathke, Administrator District Attorney's Office, Victim/Witness Program PO Box 1167 Greeley,CO 80632 (970)356-4010 /Gary L.Rathke,Administrator Eldergarden Adult Day Program 910 27th Avenue -1 • Greeley, CO 80634 (970)353-5003 41- X G:G 1-800-649-6361 Corny Dietz, Executive Director Probation Department, 19th Judicial Dist. 934 9t Avenue 2nd Floor Greeley, CO 80631 "/".";-,14-4'\ (970)356-4000 extension 4914 Sheri Mann,Victim Service Unit Coordinator Certified Nursing Assistant Training Center 2319 7th Avenue �i Greeley, CO 80631 t"\c, �•-�t . inf z? - -v-z) (970)395-1055 $reresa Masters,RN Program Coordinator The Bridge Assisted Living At Life Care 4750 25th Street Greeley,CO (970)339-0022 Mindy ickard,Ge al Manager 2 f F The Villa at Greeley,Inc. 1750 6th Avenue 2/Yw,--- Greeley, CO ?i e i (970) 353-9263 M ager Alterra Sterling House 1999 West 38th Avenue • Greeley, CO a erv' :' tsCi 2 -'(' (970) 330-9500 Maureen Walker, Manager Alzheimer's Association 710 11th Avenue Greeley, CO (970)392-9202 Bonnie Wacker, oordinator Department of Social Services &Adult Protective Services PO Box A — UNAVAILABLE Greeley, CO 80632 (970) 352-1551 Judy Griego Senior Peer Counseling North Range Behavioral Health 1306 11th Avenue Greeley, Greeley,, CO 80631 (970) 353-3686 Jerry Kearney Program Coordinator City Of Greeley Police Department Public Safety Building Greeley, 919 7e Street G CO 80631 (970) 350-9657 Diana David Bratton Victim Assistance Coordinator Bonell Good Samaritan Center &The Manor 708 22nd Street Greeley, CO (970) 352-6082 areen An ers dministrator 3 7<(..., � District Attorney's Office (_� Nineteenth Judicial District ice' G, '* A.M. Dominguez, Jr. - District Attorney �y1�* . v \<9`,, n Thomas Quammen - Assistant District Attorney �ry duo\G� COORDINATION AGREEMENT This is a coordination agreement between the Victim/Witness Program, 19' Judicial District Attorney's Office, 915 Tenth Street. P. 0. Box 1167, Greeley, CO 80632 and Area Agency on Aging, P. 0. Box 1805. Greeley. CO 80632. In order to formalize the joint commitment of each agency to seeking the most effective delivery of victim services through communication, collaboration and coordination, we have entered into this agreement. This agreement affirms that each agency wil', take steps to assure that our staffs have familiarized themselves with each other's services, that our staffs provide information and referrals to each other's program, when appropriate, and that our programs will work together to facilitate the effective delivery of services to those assisted by each of our agencies. i Ce"--------)da. 7 1 � gary I_ Rathke E a Jewell I Community Programs Administrator, Director Victim/Witness /,2.. DI b ( j)-- /7 -a / _ DATE I DATE Post Office Box 1167• 915 Tenth Street• Greeley, Co 80632 • (970) 356-4010• FAX (970) 352-8023 S Weld County Legal Services, Inc. P.O. Box 1283 Greeley, Colorado 80632 (970) 351-7300 Ext. 4514 Sandy Carr Administrator October 2, 2001 V.A.L.E. Board P.O. Box 1167 915 10th Street Greeley, CO 80632 Subject: Letter of Coordination Please accept this letter of coordination listing agencies in the community with whom Weld County Legal Services, Inc. coordinates its efforts. Each agency listed is aware of the services we provide, has referred individuals to our program when appropriate, while the victims we serve are referred for services to many of the services to many of the agencies listed. AGENCY/PROGRAM AGENCY REPRESENTATIVE Crime Victim Compensation Program District Attorney's Office P.O. Box 1167 ---_� Greeley, CO 80631 Gary t:Ratlike, (970) 356-4010 Administrator A Womens' Place P.O. Box 71 /Pzfl4 J �fJ Greeley, CO 80632 Sharon A. Mitchell, (970) 506-2733 Executive Director United Way of Weld County f E District Attorney's Office Victim/Witness Program P.O. Box 1167 Greeley, CO 80632 try L. Rathke, (970) 356-4010 dministrator Colorado Legal Services 800 8th Avenue, Ste. 202 Greeley, CO 80631. Mario H. Rivera, (970) 353-7554 Managing Attorney Nineteenth Judicial District P.O. Box C Greeley, CO 80631 Mary BAMender, r (970) 351-7300 Judicial Dist. Administrator Area Agency on Aging P.O. Box 1805 Greeley, CO 80631 Eva Jews , (970) 353-3800 Executive irector Weld County Department of Social Services f P.O Bo x A Qi ` ��. 0, Greeley, CO 80632 cy Le g, (970) 352-6933 ext. 6401 Legal Technician Supervisor Greeley Police Department Victim Assistance Unit 919 7th Street Greeley, CO 80631 Cecil O'Farrell (970) 350-9667 Victim Assistance Coordinator tom'' 41',? '. 1 ` I ; POLICE DEPARTMENT 1417411 • `�� VICTIM SERVICES City of PUBLIC SAFETY BUILDING,919 7TH STREET,GREELEY,COLORADO 80631 •(970)350-9657•(970)350-9667 Greeley September 25, 2001 V.A.L.E. Board P.O. Box 1167 915 10th Street Greeley, CO 80632 Subject: Letter of Coordination Please accept this letter of coordination listing agencies within the criminal justice system and the community with whom Greeley Police Victim Assistance coordinates its efforts. Each agency listed is aware of the services we provide,has referred individuals to our program when appropriate, while the victims we serve are referred for services to many of the agencies listed. AGENCY/PROGRAM AGENCY REPRESENTATIVE Crime Victim Compensation Program E �' District Attorney's Office P. O. Box 1167, Greeley, CO 80632 (970) 356 - 4010 Gab/L. Ratlike, Administrator A Women's Place, Inc. P.O. Box 71, Greeley, CO 80632 I •,j/ P.O. Box 312, Ft. Lupton, CO 80621 /� (970) 506 - 2733 Sharon A. Mitchell, Executive Director Child Advocacy Resource and Education 814 9th Street. Greeley, CO 80631 (970) 356 . 6751 Gwen Schooley, Executive Dire&QrJ SERVING OUR COMMUNITY • I T ' S A TRADITION ale promise to preserve and improve/Se pally of*for✓9reefey lirou9Eiimey courteous ancicosi effective service. District Attorney's Office, Victim/Witness Program P.O. Box 1167, Greeley, CO 80632 (970) 356 - 4010 G L. Ratlike, Administrator '')T1 A Kid's Place 2 . 'J 814 9th Street, Greeley, CO 80631 (970) 353-5970 is Dodd, Director Weld County Leval Services Centennial Building 915 Tenth Street, Greeley, CO 80632 (970) 351-7300x4514 San y Can, dministrator Suicide Education & Support Services of Weld County %1 ,,�' 3700 Golden Street, Evans, CO 80620 -off � ' �'�--- (970) 506 - 2737 Chase, Director Greeley Municipal Court 919 7`h Street, Greeley,CO 80631 J Ga (970) 356-9242 Penny V Hoeff, Adm' " rator South Weld Victim Services 400 Grand Avenue,P.O. Box 389 Platteville, CO 80651 (970) 785-2476 Rita Ashliman,Program Director Partners of Weld County 2 8th Street Greele ,CO 80632 iG� -�`� ' % �'C - 121y (970) 351-0700 Michael Muslcin,'Executive Director Weld County Coroner's Office 1555 N. 17th Ave., Greeley, CO 80632 (970) 304-6445 Scott Anthony, Chief Coroner United Way of Weld County P.O. Box 1944, Greeley, CO 80632 (970) 353-4300 d Kron, irector Nineteenth Judicial District P.O. Box C, Greeley,CO 80631 (970) 351-7300 Mary Bohlender,Judicial Dist Admin Probation Department, 19th Judicial Dist. • 934 9th Ave., 2"d Fl. Greeley, CO 80631 (970) 356-4000 x4914 Sheri Mann,Victim'Service Unit Coordinator Northern Colorado Medical Center 1801 16th Street, Greeley, CO 80632 -(970) 352-4121 Julie Klein,Director of Emergency Services Area Agency on Aging I P.O. Box 1805, Greeley, CO 80621 .r /0_"7 . (970) 353-3800 Eva Jewell, ,='Xece Director Colorado Legal Services 800 8th Ave. Ste. 202 Greeley, CO 80631 (970) 353-7554 Mario H. Rivera, Managing Attorney AAA Kid's Place Raegan Maldonado Sheryl MacHendrie 1551 North 17th Ave. 814 9t St. Greeley, CO 80631 Greeley, CO 80631 (970) 353-3800 ext. 3324 (970)353-5970 ASAP Partners Emily Tracy Heather Garwood 1300 9th Ave. #8 Gail Shatz Greeley, CO 80631 Nomie Ketterling (970) 336-0947 1212 8th St. Greeley, CO 80631 Colorado Legal Services (970) 351-0700 ext. 25 Mario Rivera 800 8th Ave#202 SASI Greeley, CO 80631 Anpeytu Raben (970) 353-7554 PO BOX 5135 Greeley, CO 80634 Greeley Police Dept. (970) 506-2738 Diana Bratton Fax: (970) 506-2739 Cecil O'Farrell Email: arabenO,survivorinfor.orq 919 7th St. Greeley, CO 80631 (970) 350-9657 South Weld Victim (970) 350-9667 Services Fax: (970) 350-9885 Tuesday Fitzgerald Rita Ashliman Greeley Transitional PO BOX 389 House 400 Grand Ave Lori Romo Platteville, CO 80651 1202 6th St. (970) 785-2245 ext. 400 Greeley, CO 80631 (303) 776-1117 ext. 400 (970) 352-3215 Fax: (970) 785-2476 E-mail: RitaSWVSataoi.com Individual Group Therapy UNC ASAP Services Jennie Bruner • Kim Roybal PO BOX 121 824 9th St. Greeley, CO 80631 Greeley, CO 80631 (970) 351-1490 (970) 353-8171 ATTAC_=LENT F UNC Police Weld County Probation Wendy Rich-Goidschmidt Sheri Mann 501 20m St Kim Novara Greeley, CO 80631 PO BOX 2038 (970) 351-2245 934 9th Ave Greeley, CO 80632 Weld Child Abuse (970 3924589 ext. 4914 or 4508 Fax: (970) 351-8696 Coalition, UWWC Email: Judy Kron Sheri.Mann(uJudicial.state.co.us PO BOX 1944 Kim.NovaraeJudicial.state.co.us Greeley, CO 80632 (970) 353-4300 ext. 109 Weld County Sheriffs Dept. Weld County DA's Office- Mary McMahon Victim Witness 910 10th Ave Gary Rathke Greeley, CO 80631 (970) 356-4015 ext. 3953 Karol Koeltzow PO BOX 1167 Greeley, CO 80632 Women's Place (970) 356-4010 ext. 4747 or 4748 Maggie Munoz Fax: (970) 352-8023 Sharon Mitchell PO BOX 71 Weld County DA's Office- Greeley, CO 80632 Diversion (970) 351-0476 or (970) 506-2726 Fax: (970) 351-6686-(970) 506-2726 Nancy Haffner PX BOX 1167 Greeley, CO 80632 (970) 3564010 Weld County DA's Office- Investigation Tony Molocznik PO BOX 1167 Greeley, CO 80632 (970) 3564010 ext. 4722 • k '' � J 1 J d''f 'S#,: ps4Y . rSx,.G 8 w -a.rv.r ri kj,,,,,.,.,111,•.;••,,••,••:;-;,-•-•.•,,,,-{ 1 ,Tt ',: . ,+,�v'iS,ryrc '. -'• ''x jr i,;ti a1 � 1,i' c+� rIti.Ti �."�'•'-3 � t • • .. ,. "S -ftt p `osewofthe'Impact of Crime Program, (formerly l owness Victim J mpathy for c for victims TThe ro am.uses"vi ens, ,. �^� ""'�' � `Ot'fenders),zs to have p"ffenders erpenence empath3 'P gr•, . r r ",. . urcfun speakers, communtty sp eskers and cogn fiv xe'rcises as part'of the cumculum cumpplum c- designed to change future enmmalbehavror by teaclruig empathic•thrnlung,feeling a a .rn*'' „4„•----,,...c:" 'arld'be'h°aviorahsla'Ils w... :., f rr4. 1 -:,...,,,,-7.,...;,-......:;:::- ,k N i ..,:. .:;6 .,:-.'_ C''.", .< �."1,`Mw •.„.;..,c' .vs;,s, tin a.dss, iii • v , Sb>tt- ,a w x ,", end - .! 5 , 'aa«�, � < r r' �„ - ,,,s,.r_,,, '" r `r Tare pxogramas designzd so That both1irven'le and adult offenders can.bbegm to �y 1 • n ° k are akf Acceptrespons�ibihty forpast ccrumnalbhavior v a - ' ;,: a • -• :::111'.. .:1: ::;:•,,, Understand<the impact of.cnme on victims li <' • _ ° -Awareness of the shot tams-and long 4erm impact of vlctumzatloR �ev�x „3 e r +,r r 1 Developpersonal safety skills With a focus on crime weventron R` 3 k�4 < Contribute to thenri communities iii a way that wt. .l �prevent future victumzatiom„ 7 2opacs;cr�ve11'edr the G��arracx�Tun� - , roperlp Cremes' :W.,:r.,....=::::"';?. ,-..,-.. ti:',41:g14(5' ''''',":4•11;-*:'-,' The module includes chscussio i on the varying categories,ofproperty.crune (burglary • emoezzlement,forgery vandalism,etc.), and explains thetpact ofproperty cnme on the yacrim; •T-helfocuslivcludes fire impact of roperty cnme on the elderly, and applies ... lnoWl- •The'f insurance to pro•perty to sses Ropbery ,-: . modtale provides a de•finition for rob�ei}iand explains�t11P•rmpaetr�f�rm bbery. �on victim ag ao coin utedriittad, 'd- u'tc The robbeaq s Specific examples•are given such as _ king, p cellar cnme Discussion focuses on the difference between property crime andxnbbery, .., and'the devastating"effects zt has on the victim l ' i e 'a ,'kr •1•Sx .'-:7•• •'''.,:',.'-i.•.:".--1.•-; `) • 1 1 ��.�1�4 4 Doriesile Violence r r ` a x e, The module objectives encompass the defuutnon o£domesticvaolence,and the"four malbr e act areas rr sisal �mo'tional••;.,,..,•.....•sholo cal and fines rt ial Partrci ants•areka`ble fo ,s1F P Py, P • „r7 explain the importance of holding domestic batterers accountable:for theca actions,and to.' t,' ` ', ,'�detail the impact of d©miesticviolencekon victims Discus• sion<centers or� a leof of violence,dating,violence, cl aracterisY cs'Af abusers, and'classification o'Cdorifgaric vrolence:myths and realities;' Participants arehchallenged to c• hange.eogmtnve'fhinlcrng, ,' patleride.' deciding violence as not acceptable form df behaxno#., ,2 s Substance Abuse su'lbstanceyV' TiA b se mtnduleliocuses ontugs yin society and drinking andrl ing Tie objectives for fheidrug segment include identrfymg victims of drug offenses,exaamm�g various avenues making drug offenders more accountable, and discussing the societal damages and consequences of drug activities. Drinking and driving statistics are presented, as well as myths and realities. The danger of impaired driving is emphasized as a serious crime. Participants analyze the impact of drunk driving crashes on victims, and identify strategies to prevent drunk driving. Violent Crimesih omieide: The objectives for the violent crime module is to enable the participants to learn the characteristics of the most violent of crimes, gain an understanding of the extent to which violent crime is a concern for society and the way people live, and to utilize strategies for managing conflict other than violence. The module describes the severe emotional, physical and financial trauma suffered by victims. Short and long term effects suffered by the victims' family as a result of violence is detailed to increase the awareness of the devastation caused by such acts. This module also focuses on gang violence,and the irreversible effects it has to the victims. Assault: The assault module explains the impact on the victims of simple assault, aggravated assault, and stalking. One of the main components of the assault segment is to explain the impact of sexual assault on victims. Classification is determined on the myths and realities of sexual assault, and on holding the victimizer accountable for the action. The consequences to the victim are characterized by the emotional trauma they endure. '$Crimes Against the Elderly: The module takes a look at a vulnerable part of society, the elderly. Statistics are given on the number of elderly persons taken advantage of by telemarketers, home improvement scams and theft by family members. Due to the level of trust in these relationships, the elderly are adapt to lose their life savings. Crimes against the elderly is also described in terms of physical and emotional abuse. Strategies are provided to describe ways to prevent elder abuse and neglect. Hate and Bias Crime: The module explains the violence a person endures based on their sexual preference, ethnicity/national origin, and religious beliefs. Examples of recent hate crimes are discussed, (Matthew Shepard,Jim Byrd etc). Statistics are provided to the participants to increase their awareness of the fear,misunderstanding, and intolerance that fuels violence promoting negative reactions to hate and bias crime. NAME TITLE AGENCY ADDRESS CTY/ST/ZIP PHONE FAX/EML Admission WHCC 710 3R'ST Windsor . 686-7474 Marketing CO 80550 Louise Bates i Admin Garden Sq 3151 W 20 ST Greeley Westlake CO 80634 Lynn Bidwell ' 3257 W 20 ST Greeley CO 80631 ; Dir of Res Bonell 708 22°d ST Greeley Services CO 80631 Vonn Burnett Greeley 1000 13th ST Greeley 304-1833 t Manor CO 80631 Crystal Day I RVNA 2100 Clubhouse Greeley 352-5659 Home care Drive CO 80631 _ Corny Dietz Elder- ` 910 27th Ave • Greeley 1353-5003 346-0366 garden CO 80634 ' Care ' 1801 16th ST Greeley Coord CO 80631 Charles Connell Attorney The Law 1011 11th Ave ' Greeley 353-2507 356-1111 At Law Building CO 80631 Mary Margaret Meals 708 22"°St Greeley Cox On CO 80631 j Wheels Crime Public 919 7th St Greeley Prevention Safety CO 80631 Officer Building ' Gail Francis Director I LCC ' 4750 w 25th St ' Greeley 330-6400 SS CO 80634 Kathy Gardner Marketing/ Mariner 1637 29th Ave Greeley 396-2969 Sales Place CO 80631 Lugarda Garduno 1107 30th St Greeley Road#A-2 CO 80631 Greeley 2020 16th St Greeley VA Clinic CO 80631 Gail Gumminger NCMC 1801 16th St Greeley 395-2669 S Ggumrnin CO 80631 g@lhsnet. com Peggy Haller 1 33979 Cliff RD Windsor 686-2214 CO 80550 493-0895 Dee Jackson North 910 27th Ave Greeley • 346-8849 Range CO 80631 Carmen Jimenez Preferred i 2540 11th Ave Greeley 356-5317 Home care CO 80631 , Jerry Kearney North 27th Ave Greeley 346-8849 Range 1 910 CO 80631 _ Terry Kearns NCMC 11801 16th St Greeley 350-6220 350-6039 CO 80631 Sharon Keay Beehive 912 Grouse Ft Collins 590-1997 • Circle CO 80524 , Jan Keisling Bonell 708 22°"St Greeley 352-6082 . CO 80631 Karol Koeltzow District 19th Judicial Greeley 356-4010 352-8023 Attorneys District CO 80631 X 4748 Office 915 10th St _ Weld 425 N 15th Ave Greeley 356-4000 Donna Liess County CO 80631 X 4480 , ATTACHMENT G I Extension I I I --1 Maxim 315 W Oak St Ft Collins • Home Suite 101 CO 80521 Health _ Jerrod McCoy Villa ` 1750 6th Ave Greeley 353-9263 _ CO 80631 , Steve Monaco Home 3257 W 20th St ' Greeley 351-633 Health Suite B CO 80634 (8?) Plus& Hospice I Mary Orleans Catholic 2500 First Ave Greeley 353-6433 353-3861 Charities CB CO 80631 David Palmer NHA CHCC 1637 29th Ave Greeley 356-8181 Place CO 80634 _ Jennifer Peterson I SS FAM 11700 18th Ave Greeley 353-3370 I Director I CO 80631 Jacquelyn Pierce Vol Omb AAA 4614 W 1`t St Greeley 353-2530 Drive CO 80634- 1038 Mary Ann Hospice& 2726 11th St Rd Greeley 352-8487 352-8195 Redding Palliative CO 80631 redding@ Care hospiceofn ortherncol • o.org Mindy Rickard Manager 1 The ' 4750 25th St Greeley 339-0022 Bridge I CO 80634 Naomi Rider NC 2780 28th I Greeley 339-2444 NAOMI@ I Therapy Avenue CO 80631 GCI.COM Center Linda Sanden Branch Arthritis Mm Plains Ft Collins (970)207- (970)207- Director Found 1 Branch 344 E CO 0078 0779 I Foothills Pkwy 80525- OR lsanden@a Suite 1EB 2664 (888)424- rthritis.org 5071 Krisite Schafer Weld 1121 M Street Greeley ' 381-7211 County CO 80631 353-5700 Amb Sry (AM) Nancy Schwalm NHA I Fairacres 1700 18th Greeley 353-3370 Avenue CO 80631 Felicity Spring NCMC 1801 16'h Street Greeley 350-6911 Fspring@1 Life Time CO 80631 hsnet.com Wellness Kathy Stephens Case I AAA Greeley I Manager CO 80632 Dir of SS WHCC 710 3"Street Windsor 686-7474 I CO 80550 Diane Stifle Centennial 4650 W 20th St Greeley 330-3608 Area Suite A CO 80634 Health Ed CTRS Dawn Strohecker Profes- 822 7th Street Greeley 378-7181 sional CO 80631 Home I Health Tracy Sustrich CHCC 1637 29th Ave Greeley 356-8181 PI CO 80634 Becky Travis Adult Adult 315 N 11`h Greeley 352-1551 . . Protection Protection Ave CO 80631 X 6297 Case Worker Robert Trembly Senior 4938 Cornwall Boulder SMNEW ! Market Drive CO 80301 @SUNO.C Place OM Katie Dir of SS CHCC 1637 29th Ave i Greeley 356-8181 Underwood PI CO 80634 Silva Valadez Catholic 1311 11th St Greeley Charities CO 80631 Bonnie Wacker Coor Northeast 710 11`h Ave Greeley 392-9202 ' 353-8788 CO Alz Suite 107 CO 80631 Assoc Sheree Wagner Banner 1801 16th St Greeley 395-2632 Home • CO 80631 Care Maureen Walker I Manager Sterling 1999 38th Ave Greeley 330-9500 House CO 80634 Areena Weeb I CDSI PO Box 69 Evans 339-5360 CO 80620 Ext 260 Elizabeth Catholic 1311 11th Street Greeley 353-6433 Whipple Charities CO 80631 _ Pat Whitcomb I SS Kenton 850 27th Ave Greeley 353-1017 CO 80631 Sean Williams NHA I Kenton 850 27th Ave ' Greeley 353-1017 CO 80631 Joy Winner NHA WHCC 710 3rd St Windsor 686-7474 686-7987 I CO 80550 Marvin Withers Comm NCMC 1801 16th St Greeley Care Coor CO 80631 1 I . j 1 ATTACHMENT H TRIAD Membership Lis` Name Affiliation Address Phone e-mail Adams,Katie Senior 250421 Ave Ct Greeley CO 80631 353-6042 kmaa1@juno.com Archuleta,Pete Area Agency on Aging PO Box 1805 Greeley CO 80632 353-3800 x3330 parchuleta@ceweld.co.us 356-3975(fax) Carey,Chief Pat Kersey PD PO Box 67 Kersey CO 80644 346-5140 Cox,Mary Margaret Meets on Wheels 708 22 St Greeley CO 80631 353-9738 Par.356-7970 Cudworth,Rick Union Colony Fire 919 7 St Greeley CO 80631 350-9512 350-9302(fax) Day,Crystal RVNA 2105 Clubhouse Dr.Greetey CO 80534 330-5665 crystal14@prodigy.net 330-7146(fax) Donahue,Captain Kent Greeley P0 9197 St Greeley CO 80631 350-9645 donahuek@ci.greeley.co.us • Foelske,Lt.Pat Greeley PD 919 7 St Greeley CO 80631 350-9671 toelskep@ci.greetey.co.us 350-9672(fax) Gardner,Kathy Kenton.Centennial. 166329 Ave PI Greeley CO 80031 396-2969 Garden Squares/Windsor 284-9198(fax) A10724@moan com Grauberger.Betty Evans Sr.Center 1100 37 St Evans Co 80620 339-5344 Hasler,Chief Stephen Erie PD 645 Holbrook St Erie CO 80516 Hulsey,Laura RSVP UNC Central Campus Grly CO 80639-0135 351-2589 rsvp@bentley.unco edu 351-2581 (fax) „41/2-46, Langan,Sally Greeley PD 2041 40 Ave Greeley CO 80634 339-5948 sally432@hemne.cor D.A.Office McLeod,Lisa Greeley Sr.Center 10106 St Greeley CO 80631 350-9435 mcLeol@oL:rcete9.co.us Mae 474/1 Moloeznik.Tony D.A..Office PO Box 1167 Greeley CO 80632 3564010 x 4722 tmotocznik@co.wed.co.us 352-8023(fax) Post,Officer Lynne Greeley PD 9197 St Greeley CO 80631 350-9622 postf@ci.greeley.co.us 304-6617(pager) Quinn,Angi Evans PD 1100 37th St.Evans CO 80620-2036 339-2441 aquinn@ci.evans.co.us 3395344(voicemail) 339-5177(fax) Reid,Bev Area Agency on PO Box 1805 Greeley CO 80632 353-3800 Aging 356-3975(fax) ATTACHMENT H Ruibai.Berne Senior 2720 17 St Greeley CO 80631 352-9041 Smee,Lois/ Senior 1115 3 St. Ft.Lupton CO 80621 303-857-2302 Mary Jo Jesser Soles,Doris D.A.Office PO Box 1167 Greeley CO 80632 356-4010 Urista,Chief Terry UNC PD Gray Hall Greeley CO 80639 351-1986 terry.urista@unco.edu Wacker,Bonnie Alzheimer's Assoc 710 11 Ave.Suite 107 Greeley CO 80631 392-9202 bonnie.wacker@elz.org 353-8788(fax) Sexual Assault Resource Team Meeting Minutes 10 July 2002 PRESENT IN June: Rebecca McClananhan, IGTS; Bill West, GPD; Patti Vissat and Terry Pettis, SWVS; Cecil O'Farrell, GPD V/S; Raegan Maldonado, AAA; Robb Miller, DA's Office; Sheryl MacHendrie, AKP; Terie Rinne, WCSO; and Jodi Moore and Anpeytu Raben, SASI. OLD BUSINESS: The brief agency presentation schedule is: August 14, Maricruz Estevez, A Woman's Place; September 11, none; October 9, Brad Goldschmidt, Greeley Police Dept. Investigations; November 13, this is during COVA conference; December 11, Mervyn Davies, Individual and Group Therapy Services. Jennifer Eyl, Director of WINGS, has agreed to speak with SART members about incest and WINGS' activities at our September meeting. NEW BUSINESS: Patti and Terry presented information about South Weld Victim Services. They have a new part-time advocate for DV services, Gloria. New advocate training begins in July; four recruits have signed up. SWVS is doing 2 fundraisers: a pie-in-the-face event at the Dacono Fiesta Days (August 10th) and a dunk tank at Platteville Harvest Daze (August 17th) **The SVP Community Education and Notification Team has two presentations scheduled: September 18th at noon for the Weld County Chiefs of Police and October 9th at 5:30 PM in the County Commissioners Meeting Room for DAs, probation/parole, and judges. Team members are revising a model PowerPoint presentation received from DCJ. **The Response Committee met and identified four topics to address: correct evidence collection, response to sex assault victim survivors at the ED (wait time and SA beliefs and myths), more consistent use of advocates, and increasing the prosecution rates of adult sex assault cases. The group also plans to work on a protocol defining response to adult sexual assault, with incorporation of CBI's protocol and an appendix of law enforcement SOPs. **The Education Committee decided to focus efforts on Internet Safety, and specifically reach 12-24 year olds. Several potential activities were identified and an initial budget for supplies was determined. Rebecca agreed to ask her art and logo contact if SART could have a logo designed. ANNOUNCEMENTS: *** The Coordinating Committee for Victims of Crime (CCVC) will hold its next meeting on Wednesday, September 11, from 8:30-10:30 AM, at the Oasis. $4 fee to cover room and refreshments. CCVC plans a special remembrance of Sept. 11th, 2001 and have speakers who assisted in New York City. ***COVA Conference, November 10-13, Keystone. Pre-conference sessions Nov. 9th and 10th. Call 1- 800-261-2682 or visit www.ColoOrg.com. ***CCASA Statewide Sexual Assault Conference, May 28, 29, 30th, 2003, location TBA Our next meeting: **Wednesday, Aug. 14th, 12 noon-1 :00 PM, in the Training Room, Ground Floor, the Probation Dept., 934 9th Ave** August Agenda — Short Agency Presentation: A Woman's Place Update on Committee Schedules and Goals SA-related Acronym "Quiz" — how many do you know?? Prizes awarded! ATTACHMENT I Rome Health Community Certified Nurse Aide Training Program Higher Education Advisory Board Members Long Term Care Hookah Walt Richter, Ph.D. Cheryl Strosnider- SDS AIMS Community College Life Care Center P.O.Box 69 4800 25th Street Greeley, CO 80632 Greeley, CO 80634 writcher@aims.edu (w) 330-6400 (fax)506-1370 (w)330-8008,ext.6293 cherlystrosnider@att.com (fax) 339-6475 Administrator: Dan Gauger Kathy Smith Stillson, MN, RN (kathys@aims.edu) Crystal Day AIMS Community College Rehabilitation and Visiting Nurse Assoc. P.O. Box 69 2105 Clubhouse Drive Greeley,CO 80632 Greeley, CO 80634 (w)330-8008, ext. 6312 (fax)339-6475 (w)330-5655(fax) 330-7146 CEO: Crystal Day (crystal14@prodigy.net) Lana Simonds (lasimonds@aims.edu) AIMS Community College .ferrod-McGey, Director of Resident Services P.O. Box 69 Yvonne Montoya Greeley,CO 80632 The Villa Living Center(Avalon) (w)330-8008, ext. 6980 (fax) 339-6475 1750 6th Avenue Greeley, CO 80631 Emily Goodwin (w)353-9263 (fax)353-7290 AIMS Community College P.O. Box 69 Jane Pomeroy Greeley, CO 80632 Gail Gumminger ergoodwin@aims.edu Banner Health Systems (w)330-8008, ext. 6570 (fax)339-6475 1801 16th Street Greeley,CO 80631 Sara Kearns (w)350-6142 (fax)350-6233 Bonet!Good Samaritan Center Director of Education 708 22nd Street Greeley, CO 80631 Raegan L.Maldonado,Ombudsman (w) 352-6082 (fax) 356-7970 Weld County Area Agency on Aging Administrator:Art Hess P.O. Box 1806 Greeley,CO 80632 James Contos (w)353-3800, ext. 3324 (f)356-3975 Heartland rmalckgnaN@co.weld.co.us 1800 Greeley Mall Greeley, CO 80631 Jan Martin, RN, Ph.D. (w) 346-0035 (fax)346-0607 School of Nursing 351-1702 Vicky Gilmer jan.martin@.unco.edu Fairacres Manor, Inc. 1700 18th Avenue Tess Masters,RN Greeley,CO 80631 Community Certified Nurse Aide Training Center tw) 353-3370(fax)353-9347 2319 7th Avenue Administrator: Nancy Schwab Greeley,CO 80631 (w)395-1055(h)330-5215 (fax)395-1055 Edie Hughes, RN, BSN (CALL FIRST) Banner Home and Community Care 1801 16th Street Robbyn R.Wacker,Ph.D. Greeley, CO 80631 University of Northern Colorado (w)350-6222 (h)356-2986 (fax)395-2691 CHHS Dean's Office 1000 Gunter Hall Dianne Stille, RN, MSN (dstille@cahec.org) Greeley, CO 80639 CAHEC (w) 351-1582 (h) 339-5706 (fax) 351-2176 4650 W. 20° Street, Ste A robbyn.wacker@unco.edu Greeley, CO 80634 (w) 330-3608 (fax)330-3698 ATTACHMENT J bc3rdmem.OOc u itiliM1e_ --t.,. 0 -0, W o ,n, u ' x '5°p . '0 C ° -0 ° I U: , Or —eu V �; o o ;.c o. ° $ . -m -w 0 .+.I LIZ v b 1 p st w g raj O 1 D . L O 'U. O � O N w O � •1 O O '- D LO' W F-i ,.O. H cJ J, .- - • , Aria- , v ? y 36 v o c �, o v fj D v O ti N.' ,U '� ro o r. 5--- Y M v O AA .7. v .� �' o i -8 vL. 7 m v 7 m c. F. rt z 0, y ry .8 f5 '� E v2 - "O O v.. �E "..t. �` w ...'c' ca D .v. O u N C ,G F; O O -❑ 54 E -x r O u "y..yv t "09 m w 00 O -, v OA m y D. :u O' v �, r b '�- w ;C -L' '.,O C L y n a C `.'' C .u. Cur, D v n v z ti o v h - O v v v B ^ II, 'C 7 x ° �i.1 a �. C v . . a • - - Iy Y;{SjX� .. 4 E n - o 4 �y d •5. x e y r 8 E vs e b E C lei v c O - o -' ,,. m m twjjOr v o te yy C E L ° IT Y U Y V 00 4 G C C, D> Y vCi -J.. SA- F VCU G D i7 Vi .-V :Ew. +�� u p, V ... R C -LIP V Y U W . U 8 A O ri p. W N GU Y O vw City Vct G. Y tilt .C ATTACHMENT K Que Es Un Ombudmar +Una Persona Que Protege los derechos humanos de los an ancidnos en lugares de cuidado y de asilos de residentes. +Una persona que resuelva problemas y que de consejos +Es como un recurso +Puede investigar las problemas y hacer propias decisiones para cambios Quien Puede Utilizar un Ombudsman +Re sidentes de Casas de cuidado o asilos +Amigos y miembros de la familia de los residentes +Lo s miembros que son trabajadores del facilida +Y Ia communidad Que Es Lo Que Ombudsman Puede Hacer Para listed +Proveer un lugar donde ancianos pueden discutir una problema o recevir assistencia +Ayudar los residentes que reciban el cuidado y los servicios necesarios que les pennitan en mantener una mayor bienestar fisico, mental, y social y para mejorar la calidad de vida. +Ay udar los empleados de los asilos en cumplir las ayudas que los residentes necesitan +Educar Ia communidad en cuidado de casas y asilos +Identificar servicios que se necitan, reportar deficiencias que se encuentran a ayudar en hacer cambios o dar soluciones para la seguridad y salud de los residentes +Para pedir por asistencia en entrenamiento en cuidado de asilos +Preguntas en como pagar ciertos gastos entre Medicare o Medicaid +Lo s derechos de los residentes +Altas y transferencias de habitacion o de casa de cuidado Derechos de los Residentes +Ejecutar sus derechos como ciudadano +Dar voz en agravios sin miedo +Usted tiene derecho en mantener a la privacidad cuando llegue visita Y de pasar tiempo privado con sus visitantes +Usted tiene el derecho de que le informen sobre su condition medica, sus medicinal, y participar en el desarrollo en el plan de cuidado +Derecho de usar su propiedad, la salud, o la seguridad de otros para proteger su propiedad contra el robo +Usted tiene el derecho de manejar su propio dinero, o de escojer alguien de su confianza para que lo haga +Derecho de pennitirle a usted acceso o sus cuentas bancarias y otros registros financieros. +Derecho de tomar sus propias decisiones o haga hecho arreglos legales para conseguir ayuda. +Derecho en que la casa o asilo no pueden darle de alta excepto en caso de ernergencia. Weld County Area Agency on Aging, (Llame al numero 970-353-3800 ext. 3323) a COIAFtADO /min= nerreet+q.Artnnns onAsing. Area Agency on Aging Board Membership List Don Beierbach Betty Jones 4292 W 14`'St Rd 1959 26 Ave Greeley, CO 80634 Greeley, CO 80634 H: 970-352-5952 H: 970-353-7295 Harold Chadwick Mary Jones 2520 50th Ave 30887 Road 88 O:1WPPILESIBOARDIMembers Greeley, CO 80634 Ault, CO 80610 hiplmail and phone list H: 970-330-5212 H: 970-656-3652 Revised 07-08-02 Mary Pat Eastwood Rob Masden, 3609 Marigold Street Commissioner Evans, CO 80620 Centennial Complex W: 970-346-1446 Greeley, CO 80631 H: 970-330-3436 W: 356-4000 Don Feldhaus Marlene Stieber 2038 27th Avenue Ct. #4 720 S McKinley Greeley, CO 80634 Fort Lupton, CO 80621 H: 970-330-7522 H: 303-857-2337 Fax: 970-330-7522 Ruth Gartrell Josie Sanchez 20076 Southgate Ave. PO Box 13 Lot 2 Pierce, CO 80650 LaSalle, CO 80645 W: 970-351-2829 H: 970-737-2942 H: 970-834-2173 Patricia Graham Diane Warren 1638 27th Avenue 1000 10th Street Greeley, CO 80634 Greeley, CO 80631 W: 970-351-1559 W: 970-350-9713 H: 970-356-1124 H: 970-330-4912 Michelle Hernandez 3412 Trinidad Street Evans, CO 80620 H:970-506-1242 W:970-395-6415 James Holman 28333 WCR 388 Kersey CO 80644 H: 351-8677 • DETAILED PROJECT BUDGET DETAILED PROJECT BUDGET:lnciude the estimated cost of all resources needed to undertake the project(round off figures to the nearest dollar). This budget page must include all monies available. In-kind services need to be listed only in the budget narrative,not on this page. TOTAL VALE VALE a. Personnel(Employees) COST % TOTAL (1)Salaries(list each position with salary rate and oercentaoe of time devoted) EVA JEWELL 50, 127 I 101 5,013 1 %I RAEGAN MALDONADO 30,617 r 100 %130,617 1 KATHLEEN ALVARADO 7,488 1100%17,488 • 1 • .40 FTE I %I 1 -• %I Subtotal of Personnel i I • %1 43,118 I o�1 10,779 (2)Total FICA,Retirement.Fringe Benefits,etc. I I 1 I Total Personnel Costs IS II %IS 53,897 .1 b. Suaplies and Other Operating Expenses(communications.reproduction) I SUPPLIES/OVERHEAD/aPER %I ')00 1 %1 % I I 1 Total Suoolies and Operating Expenses I S '^ c. Travel(itemize transportation and subsistence) MILEAGE I % 313 I i 1 °i° I l % I I °ia I • Total Travel Costs 15 I %I$ d. Eouioment(Itemize) %i I ' I 1 1 %1 t I ! I I Total Eouiprnent Costs Is I %I S e. Professional Services(itemize individuals and organizations) I I 961 t I I I I I %I Total Professional Services Costs I$ I %I S 1 I 1 54,410 TOTAL PROJECT COSTS IS I %15 ' t g. Total Project Funding Breakdown 8,500 16 °/ (t)VALE Funds • (2)Federal Funds S 45,91A R4 (3)Other Funds S — "ie TOTAL S 4.03°'° Please explain the source of"Other Funds"in the budget narrative. Long Term Care Home Health Community Certified Nurse Aide Training Program Hospitals Higher Education Consortium Members Friday, September 06, 2002 Aims Community College Health Occupations Department To Whom It May Concern: Bonell Good Samaritan Center I would like to take this opportunity to express the importance of Centennial Area Health Education Center, Inc. "Ensuring as Abuse Free Environment" training in Weld County, also known as the"C.A.R.I.E."training program. There are no Colorado Home Care other services of this kind offered in our area. Fairacres Manor,Inc. The Assistant Ombudsman and Lead Ombudsman continue to Kenton Manor educate Certified Nursing Assistants in training on the potential for LHS Home and Community Care elder abuse in long-tern care settings. The students are also educated on how to identify signs and symptoms of elder abuse, Life Care Centers of Greeley and The Bridge and ultimately how to prevent abusive situations. This is very Mariner Post Acute Network important, as the shortage of staff in nursing homes and assisted North Colorado Medical Center living facilities increases the stress experienced by these vital staff members. The Ombudsmen continue to provide this training to Rehabilitation and Visiting Nurse Association our students on a monthly basis. The Villa at Greeley,Inc. I continue to receive positive feedback from the students who are University e t l gy emProgram Colorado I directly involved in the training. This early intervention is the key Gerontology I School of Nursing to preventing elder abuse in long term care settings, as many of the students in the Community Certified Nurse Aide Training Program become employees at long term care facilities in Weld County. I fully recommend that this program be continued, and if possible, offered on a more frequent basis. If you have questions or would like to request further information, please contact me at your convenience. Sincerely, t r : , u blitAz:J Teresa Masters, RN Program Coordinator 2319 7th Avenue Greeley, CO 80631 • 970 - 395 - 1055 UNIVERSITY of NORTHERN COLORADO "I) College of Health and Human Sciences Office of the Dean September 16, 2002 Raegan L.Maldonado Weld County Area Agency on Aging 1551 North 17th Avenue PO Box 1805 Greeley, CO 80631 RE: Ensuring an Abuse Free Environment Training, "CARIE" Dear Ms.Maldonado: I am writing this letter in support of the "Ensuring an Abuse Free Environment Training, also referred to as the "C.A.R.I.E."training program. This is a vital program, as there is no other service of this kind offered in Weld County. I am an active advisory board member for the Community Certified Nurse Aide Training Program, and understand the issues surrounding staff shortages in long term care settings. High staff turnover, low wages, and inadequate training can directly affect the quality of care provided to older adults, ultimately resulting in elder abuse. I believe early intervention is critical in the prevention of elder abuse in nursing homes and assisted living residences. The CARIE program, which is administered by The Ombudsman Program, provides unique elder abuse training and intervention strategies to Certified Nursing Students. This training gives the direct care provider the ability to identify signs and symptoms of elder abuse, to prevent abusive situations, and to alleviate stress. It is my recommendation that this program be continued, and if possible, offered on a more frequent basis. Sincerely, Robbyn R. Wacker,PhD Associate Dean, College of Health and Human Sciences Professor, Gerontology Chair, Certified Nurse Aide Training Program UNIVERSITY Of NORTHERN COLORADO GUNTER HALL 1000,CAMPUS Box 134,GREELEY,CO 80639.Office 970.351-2877 Fax 970.351-2176 www.unco.cdu/NHS 4650 West 20th Street • Suite A Greeley.Colorado 80634-3225 Nis s Phone(970)330-3608 ��/ fax(970)330-3698 • center email:Iwegertahec.org Serving the northeast counties• Kit Carson•Larimer• Lincoln• Logan• Morgan •Phillips•Sedgwick•Washington•Weld• Yuma www.cahec.org September 10th, 2002 Raegan L. Maldonado CIO Weld Area Agency on Aging 1551 North 17th Avenue PO Box 1805 Greeley, CO 80632 To Whom It May Concern: I am writing in support of the"Ensuring an Abuse Free Environment"training, also known as "C.A.R.I.E.," which stands for the Coalition of Advocates for the Rights of the Infirm Elderly. It is important for Certified Nursing Assistants to receive information on how to prevent elder abuse, how to reduce stress experienced on the job and during every day life, and what to do if they see signs and symptoms of elder abuse. Also, this program emphasizes the importance of reporting incidents and keeps staff members informed of resources for victims, such as the Victims Compensation Program. The annual C.N.A. Day for 2002 was held on June 12th, 2002. This event is planned every year for area Certified Nursing Assistants. This day is reserved for honoring and expressing appreciation for those who are dedicated to helping an extremely vulnerable population. The Weld County Ombudsman Program coordinated and presented a condensed version of the "Ensuring an Abuse Free Environment" training, along with the Larimer County Ombudsman. This program was available during two separate breakout sessions, which were both well attended. Without the funding from the VALE grant, it would be impossible for the Weld County Ombudsman Program to offer this training on such a special day. It is my recommendation that this program be continued, as it is an excellent way for direct care staff to leam about what they can do to help prevent occurrences of elder abuse in hospitals, home health agencies, and long term care facilities. Sincerely, Dianne Stille RN, MSN Education Coordinator Centennial AHEC is an affiliate of the Colorado AHEC System at the t University of Colorado Health Sciences Center MEMORANDUM TO: Glenn Vaad, Chair, Weld County Board of Commissioners I FROM: Walter Speckman, Executive Director, WE`D�� Department of Human Services COLORADO DATE: September 19th, 2002 SUBJECT: Weld County Area Agency on Aging's Long Term Care Ombudsman Advocate/Friendly Visitor Program VALE grant request Enclosed for Board approval is the annual grant application for VALE (Victims Assistance and Law Enforcement Board) assistance. The Weld County Ombudsman program has received VALE funding for the last five years. Our current VALE grant application request is $8,500. This grant has allowed the Ombudsman program to provide elder abuse prevention programs to long term care staff and develop and maintain a volunteer Ombudsman program. If the grant is approved, the funding period will be from January 1, 2003 through December 31', 2003. If you have additional questions, please contact Eva Jewell at 353-3800, extension 3331. 2002-2589 Hello