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HomeMy WebLinkAbout20020622.tiff GahxyM • ::X.Jcablevlsion March 1, 2002 ..._ County of WELD Barbara Kirkmeyer, County Commissioner PO Box 758 915 10th Street Greeley, Colorado 80632 Dear Commissioner Kirkmeyer: As you know, Galaxy Telecom, L.P., d.b.a. Galaxy Cablevision, has gone through some significant changes in the past few months. The purpose of this letter is not only to notify you that we have emerged from bankruptcy as Galaxy Cable, Inc., but also to inform you of some new and exciting developments due to our reorganization. Enclosed, you will find a"Quality of Service"survey. We would greatly appreciate you completing and then mailing or faxing back to us. This survey has been designed to assist us in the identification of pre-existing problems, as well as find out how we can better serve you in the future. Also enclosed, you will fmd a check to cover the franchise fees that is now due to your county. We apologize for the delay during the bankruptcy procedures; I would like to assure you that the franchise fees will be paid promptly in the future. In the forthcoming months, we will be exploring new products specifically designed to bring digital cable to rural cable television systems like yours. In the past, our financial situation prevented us from these possibilities. Although this solution may not be feasible in all of our franchises, all customers will experience enhanced technical and customer service beginning with improved picture quality. Communication with each of our franchise holders is very important to us. I would like to start with giving you our contact information for any questions or comments you or your board members may have now or in the future. We are structured so that each state has a state manager; Colorado's State Manager is Weston Quick. Mr. Quick can be reached by calling (303) 818-8593; his office is located at P.O. Box 1581, Winter Park, Colorado, 80482. If you would like to contact me directly, my telephone number is (573) 472-8203 and my mailing address is 1 First National Plaza, 4th Floor, Sikeston, MO 63801. Galaxy Cable, Inc., d.b.a. Galaxy Cablevisior, looks forward to a new and improved relationship with the county of WELD, and I personally look forward to working with you in the future. Sincerely, Holly R. Re er d cj.5e'ii7`�Piide./ Director of Government Relations ii-// G C?A'>J (`1 Enc. One First National Plaza • Sikeston, Missouri 63801 • (573) 472-8200 2002-0622 Hello