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HomeMy WebLinkAbout840864.tiff AT&T Era Information Systems Suite 210 North 6200 South Syracuse Way HELD COUNTY Englewood, CO 80111 COMMISSIONERS Phone(303) 793-8590 July 6, 1984 E C E I i JUL 1 81984il Chuck Carlson LEY. Ca+ a. Weld County 915 10th Street Greeley, Colorado 80631 Dear Mr. Carlson: In February, 1984, AT&T Information System Inc. (AT&T-IS) , formerly known as American Bell Inc. (ABI), replaced its Service/Purchase Agreement with AT&T—IS's new "Master Agreement" for the use and/or sale of AT&T-IS products. On December 31 , 1983, the divestiture of American Telephone and Telegraph Company was completed. As part of divestiture, embedded customer premises equipment and service (maintenance) personnel were transferred from the Bell Operating Companies (BOCs) to AT&T—IS effective January 1 , 1984. In addition to changes in our business and after one year's experience and input from customers regarding our contracts, it was apparent that the Service/Purchase Agreement needed to be modified to conform with AT&T—IS's changed business environment and to better serve our customers' needs. AT&T—IS reserved the right under paragraph 20.A of the Service Purchase Agreement to modify your existing contract with AT&T—IS upon ninety (90) days prior written notice. Attached to this letter is the "Notice of Modifications to Service/Purchase Agreement, Contract No. 00035099." The Notice serves as an amendment to your contract. THE AMENDMENT ONLY AFFECTS NEW ORDERS AND RENEWALS ACCEPTED BY AT&T-IS ON OR AFTER NOVEMBER 1 , 1984. YOU ARE NOT REQUIRED TO SIGN THE NEW MASTER AGREEMENT. THIS NOTICE DOES NOT AFFECT ORDERS ACCEPTED BY AT&T-IS PRIOR TO NOVEMBER 1 , 1984. qn r� 840864 .jy/am u u'i'. (ox. LHr y / 2 � /a3�� QJ(YNo� 1 7 The Notice adds to, and where inconsistent, changes certain terms and conditions of your contract. The following are highlights of the modifications to your contract: - Change of Names and Definitions - "American Bell Inc. (ABI)" to "AT&T-IS Information Systems Inc. (AT&T-IS)" - "Service/Purchase Agreement" to "Master Agreement" - "Service Agreement" to "Term Plan' - Automatic renewal of Term Plans (Service Agreements) changed to shortest period available - Date of title passage for purchased products installed by Customer will be date of delivery instead of date of shipment 90-day warranty on used equipment - $50,000 maximum liability under the Exclusive Remedies and Limitations of Liabilities provisions will replace one month's recurring charges - 10% cancellation charge for cancelled orders - Price difference on accepted orders not more than 5% due to unforeseen configuration and/or technical changes will not require new order (supplement) signed by Customer - New maintenance plans If you are doing business with AT&T-IS at more than one location or have signed more than one Service/Purchase Agreement, you may receive a duplicate copy of this notification. Questions concerning this Notice and/or AT&T—IS's new Master Agreement should be addressed to AT&T—IS at (303) 793-8554. Sincerely, Bi�og�� Branch Manager CUSTOMER NAME: Weld County ADDRESS: 915 10th Street Greeley, Colorado 80631 NOTICE OF MODIFICATIONS TO SERVICE/PURCHASE AGREEMENT CONTRACT NO. 00035099 The following provisions supplement, and to the extent the provisions may be inconsistent, supersede the terms and conditions of Customer's Service/Purchase Agreement for products acquired from AT&T—IS under Purchase or Term Plans, or renewals of existing Service Agreements, subsequent to November 1 , 1984. CHANGE OF NAMES AND DEFINITIONS 1 . The name "American Bell Inc." is changed to "AT&T Information Systems Inc." and "ABI" is changed to "AT&T-IS" throughout this Agreement. The name of the "Service/Purchase Agreement" is changed to the "Master Agreement." 2. The term "Service Agreement" is changed to "Term Plan." A Term Plan is a transaction wherein Customer agrees to pay a fixed price each month for a specified period of time (herein referred to as the Commitment Period) for the use of specified AT&T—IS furnished products and services. NOTE: All terms and conditions of the Service/Purchase Agreement relating to "services" now apply to "Terms Plans." 3. For Term Plan orders of one (1) year or longer, AT&T—IS will notify Customer in writing of the impending expiration of the Commitment Period at least sixty (60) days prior to its expiration. Unless either party receives written notice to the contrary at least (30) days prior to expiration of the Commitment Period, the order will be automatically renewed for the shortest Commitment Period then available from AT&T—IS. Renewals will be at the price and on the terms and conditions of AT&T—IS in effect at the time of renewal unless otherwise agreed to in writing by the parties. NOTE: The Service/Purchase Agreement provided for automatic renewal for a like period or next shorter period if the original one was not offered at the time of renewal and if notice to the contrary was not received by either party ninety (90) days prior to expiration. INSTALLATION. DELIVERY AND TITLE PASSAGE 1 . If no installation/delivery date is specified at the time Customer signs the order, Customer agrees that AT&T-IS may enter the scheduled installation/delivery date based upon its normal intervals and notify Customer of such date. 2. Title to the equipment and risk of loss for purchased products shall pass to Customer on the date of delivery to Customer for Customer - installed products, or upon completion of installation for products installed by AT&T-IS. For purchase of in-place products, title to the equipment and risk of loss to the products pass to Customer when the order is accepted by AT&T-IS. NOTE: The Service/Purchase Agreement provided that title to purchased products passed on the date of shipment. Many Customers have requested that title and risk of loss pass simultaneously. WARRANTY - PURCHASE 1 . The warranty period is one (1 ) year from the date of title passage for new or remanufactured equipment or ninety (90) days from the date of title passage for used or refurbished equipment. 2. The warranty will apply only to products located within the United States of America. NOTE: On January 1 , 1984, embedded base equipment was transferred from the Bell Operating Companies (BOCs) to AT&T-IS. AT&T-IS is now selling this equipment to Customers. All used or refurbished equipment purchased by Customers will have a ninety (90) - day warranty. LIMITATION OF LIABILITIES 1 . Except for delays in installation of thirty (30) days or more, Customer's sole remedies against AT&T-IS for loss or damage caused by product defect or failure, or arising from the performance or non-performance of any work under this Agreement regardless of form of action, whether in contract, tort including negligence, strict liability or otherwise, shall be (i) Customer's right to receive the repair, replacement or refund set forth in the Warranty section of the Master Agreement, (ii) Customer's right to terminate as set forth in the Termination section of the Master Agreement and (iii) the lesser of the amount of actual direct damages which are proven or Fifty Thousand Dollars ($50,000) . If installation by AT&T-IS is delayed by thirty (30) days or more by causes not attributable to Customer (except for force majeure conditions defined in the Master Agreement) , Customer's sole remedy shall be the right to cancel the order without payment of any cancellation charges. These remedies, together with the remedies provided in the section entitled "Patent and Copyright Indemnity," shall be exclusive of all other remedies against AT&T-IS, its affiliates, subsidiaries, parent corporations, any of its parent' s affiliates or subsidiaries, or suppliers of the foregoing, except for Customer's right to claim damages for bodily injury to any person. NOTE: The Service/Purchase Agreement had a limit of actual direct damages which are proven or one month's recurring charges; the one month's recurring charges have been replaced by a maximum of $50,000. CANCELLATION 1 . If a Term Plan order is cancelled prior to the commencement of installation (or prior to delivery for a Customer-installed product) , a cancellation charge equal to ten percent (10%) of the purchase price of the cancelled product(s) applies, plus any shipping charges incurred by AT&T-IS. 2. If a Purchase Order is cancelled in whole or in part prior to the date of delivery of the product to Customer, a cancellation charge equal to ten percent (10%) of the purchase price of the cancelled product(s) shall apply, plus any shipping charges incurred by AT&T-IS. NOTE: Under the Service/Purchase Agreement if a service order is cancelled by Customer prior to installation, Customer is liable for "the costs incurred" by AT&T-IS. The Service/Purchase Agreement did not provide for cancellation of a purchase order so Customers were liable for the full purchase price. Costs incurred by AT&T-IS for cancelled service orders varied by order. Under the new provisions above, Customer is liable for ten percent (10%) of the purchase price, plus shipping costs for any Customer-cancelled service and/or purchase orders. At present, AT&T-IS does not require down payments at the time of order signing for credit worthy customers. PRICE AND PAYMENT 1 . Customer agrees that the price listed on an accepted Term Plan order may vary be not more than plus or minus 5% for unforeseen configuration and/or technical changes. Otherwise, the price listed an an accepted order is not subject to change before the end of the Commitment Period unless Customer postpones the actual installation/delivery date for more than thirty (30) days, in which case the applicable price will be the price in effect on the date of installation/delivery. In the event of any postponement by Customer of the actual installation/delivery date prior to delivery of the products to Customer, Customer will be responsible for any additional charges incurred by AT&T-IS as a result of such delay. 2. The product price listed on the Purchase Supplement may vary by not more than plus or minus 5% for unforeseen configuration and/or technical changes. Otherwise, the product price listed on the Purchase Supplement is not subject to change unless Customer postpones the installation/delivery date for more than thirty (30) days, in which case the applicable price will be the price in effect on the date of installation/delivery. Payment is due within thirty (30) days from the date of invoice, but not prior to the date when the products are installed if installed by AT&T-IS. NOTE: This eliminated resigning of contracts when AT&T-IS determines that unforeseen configurations changes are required. For changes less than 5%, there is now no need to submit another service order (Term Plan Supplement) or purchase order (Purchase Supplement) with the adjusted amount. Orders can be processed without delay, and Customers will be notified if there is an adjustment. THE NEW MAINTENANCE PLANS 1 . The Major Failure Response Coverage Period ("Coverage Period') is either (1) 8:00 A.M. to 5:00 P.M. , Monday through Friday, or (2) twenty-four (24) hours a day, seven (7) days a week as indicated on the Term Plan or Purchase Supplement. 2. AT&T-IS will respond within four (4) Coverage Period hours or begin remote diagnosis within two (2) Coverage Period hours, if appropriate, of the trouble report for failures which materially affect the operation of the products of system ("Major system failures"), as determined by AT&T-IS. 3. AT&T-IS will respond within twenty-four (24) hours of the trouble reported for minor failures (as determined by AT&T-IS); provided that AT&T-IS shall only perform such work during the hours of 8:00 A.M. and 5:00 P.M. , Monday through Friday, excluding AT&T-IS designated holidays. 4. Any equipment purchased from AT&T—IS by Customer and co-located with similar equipment covered by maintenance under the Master Agreement, including equipment acquired subsequent to the effective date of the Master Agreement, must be included in maintenance provided under the Master Agreement subject to the effective monthly maintenance charges for such equipment, and the period of maintenance for such equipment shall be coterminous with the period of maintenance for the covered equipment. 5. Maintenance work performed at a time or in a manner beyond the coverage selected by Customer may be provided subject to additional charges. 6. Dispatch of AT&T-IS service personnel to Customer's premises is limited to specified geographic areas, and AT&T-IS reserves the right to impose additional charges for travel outside those areas. 7. AT&T-IS will perform maintenance on any intrasystem wire associated with the products for which maintenance is provided under the Master Agreement only if Customer owns such wire or obtains written authorization from the owner of such wire for AT&T-IS to perform such maintenance. Associated intrasystem wire shall be defined as wire interconnecting the products and/or connecting the products to the network interfaces; except for riser and campus wire, as determined by AT&T—IS. i i i Hello