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HomeMy WebLinkAbout20093496.tiffTHE WELD COUNTY REGIONAL COMMUNICATIONS ADVISORY BOARD TUESDAY, October 27th, 2009, 10:30 AM WELD COUNTY LAW ADMINISTRATION BUILDING The Weld County Regional Communications Advisory Board met in session in on Tuesday, October 27th, 2009 at 10:30 a.m. in the Weld County Law Administration building. ROLL CALL: The meeting was called to order by acting Chairperson Rod Deroo. Present were board members Gary Barbour, Rod Deroo, Jim Burack, Jay McDonald, Ron Grannis, Mark Lawley, Brian Martens, Juan Cruz. Mike Parkos represented Rick Brandt, Lance Homann represented Robert Standen. Staff members present were Mike Savage, Dave Mathis, Anne Mioduski and Susan Johnson. MINUTES: The following correction was made to the September 22, 2009 minutes: "The next meeting will be on Tuesday, October 27`h, 2009," instead of September 22'd as written. Mark Lawley moved to approve the corrected minutes; Ron Grannis seconded, motion carried. OLD BUSINESS: 1. Staff Report: Dave Mathis presented Dispatch stats for September 2009 [refer to Sgt. Mathis' "September 2009 WCRCC Monthly Report and Personnel Report as of September 2009]. • Ron Grannis inquired whether dispatch tracked statistics entry to dispatch for law calls as well as fire/EMS calls. These statistics are available, if desired. 2. Emergency Mass Notification Policy Draft: the policy draft was modified to include input from last meeting to include authorized local public safety officials who have been trained in sending emergency launches. • The staff is currently working on the DOLA requirements of the contract. ▪ A public education campaign for the opt -in portion of the Emergency Mass Notification System will commence in January. Some ideas for the public education were: o Press releases o Weld Police and Fire organizations o 911 dispatchers at public education venues throughout the county o Single page written information included in water bills o Sending information out through the school systems o Links on County, City and local web pages ao�9- 3 y2' • Dave Mathis will arrange training for those public safety officials interested in having access to launches themselves. It may be combined with a Weld Fire Chief's meeting. 3. Fire apparatus numbering topic: According to Rod Deroo, Commissioner Kirkmeyer was approached at the last Fire Chiefs meeting reference a concern that the fire apparatus numbering system was not being followed. • Fire Chiefs want the apparatus numbering system to be followed • Per Dave Mathis, there is no mechanism for enforcement on the dispatch side. Dispatchers are required to dispatch and answer units on the radio. • Dave Mathis also explained that what the dispatcher hears gets entered into the call, they do not have time to "translate" one thing into another (e.g. unit numbers) when it is busy and that it is best to have one system to work under. • Mark Lawley will contact Barry Schaefer and have him send a letter to Mike Savage regarding this concern. Mike Savage will hand -carry this letter to GPD Chief Garner, and they will set up a meeting to discuss what can be done to remedy the situation. 4. Voice and recording data storage: Ron Grannis asked for an update on increasing voice and recording data storage. Dave Mathis advised that it is in the 2010 budget and that in the future, radio traffic may be stored at the zone controller which would leave more room for telephone activity on the recorder. Current traffic goes back about 6 months. NO NEW BUSINESS As there was no further business, the meeting was adjourned at 11:20. The next meeting will be on Tuesday, November 24th, 2009. Minutes recorded and submitted by Susan Johnson To: Fr: Dt: Re: E-911 Authority Board and Weld County Communications Advisory Boards Sergeant David Mathis October 2, 2009 September 2009 WCRCC Monthly Report Personnel: Authorized: Assigned: Hourly: Vacancies: Workload: 47 Full-time Dispatchers (inc. 1 over hire), 8 Supervisors 46.5 Full-time dispatchers, 3 part-time Dispatchers (1.50 FTEs), 8 supervisors 2 non -benefited hourly dispatchers E-911: Non -911 calls: EMD Calls: NONE (We presently have a .5 Dispatcher One over -hire) September Phone Calls 2009 YTD 2008 YTD 7,901 73,700 76,651 21,047 191.676 283,918 1,388 12,137 11,223 Calls for Service: Police: Fire: % Change YTD -3.85% -32.49 % +8.14% Overall, incoming phone calls are DOWN year to date by 26.40 %. 27,343 252,421 1,946 18,219 252,767 - .31 % 18,826 - 2.46 % Overall, calls for service are DOWN year to date by .35%. Additional Information/Projects • Through September we have had no resignations or terminations equating to 0% turnover. • We have only 2 dispatchers still actively training. • 911 call answering times county -wide for August 2009: Calls answered in less than 10 seconds: 90.65% Calls answered in less than 15 seconds: 98.80% (Last year: (Last year: • Fire dispatch times for August 2009: Initiated to Dispatched *Less than 1 minute: 69.92% *Less than 90 seconds: 89.84% 76.32%) 90.73%) Hello