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Home My WebLink About20090471.tiffRESOLUTION RE: APPROVE VICTIM'S ASSISTANCE AND LAW ENFORCEMENT (VALE) GRANT APPLICATION FOR LONG TERM CARE OMBUDSMAN ADVOCATE/FRIENDLY VISITOR PROGRAM AND AUTHORIZE CHAIR TO SIGN WHEREAS, the Board of County Commissioners of Weld County, Colorado, pursuant to Colorado statute and the Weld County Home Rule Charter, is vested with the authority of administering the affairs of Weld County, Colorado, and WHEREAS, the Board has been presented with a Victim's Assistance and Law Enforcement (VALE) Grant Application for the Long Term Care Ombudsman Advocate/Friendly Visitor Program from the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, Area Agency on Aging, to the Victim's Assistance and Law Enforcement Board, commencing July 1, 2009, and ending June 30, 2010, with further terms and conditions being as stated in said application, and WHEREAS, after review, the Board deems it advisable to approve said application, a copy of which is attached hereto and incorporated herein by reference. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of Weld County, Colorado, that the VALE Grant Application for the Long Term Care Ombudsman Advocate/Friendly Visitor Program from the County of Weld, State of Colorado, by and through the Board of County Commissioners of Weld County, on behalf of the Department of Human Services, Area Agency on Aging, to the Victim's Assistance and Law Enforcement Board, be, and hereby is, approved. BE IT FURTHER RESOLVED by the Board that the Chair be, and hereby is, authorized to sign said application. The above and foregoing Resolution was, on motion duly made and seconded, adopted by the following vote on the 23rd day of February, A.D., 2009. ATTEST: Weld County Clerk to the B BY: ft, Deputy Cle to the Board APPROVJ6 AS TO FOR ounty Attorney Date of signature: 3/ 10q BOARD OF COUNTY COMMISSIONERS WELD GUNS LORADO � (J Iliam F. Garcia, C air ouglas ademacher, ro-Tem c Sea P. Conway arbor@ Kirkmeyer David E. Long 2009-0471 HR0080 037;cy el MEMORANDUM a ;1'4 DATE: February 19, 2009 ITO: William F. Garcia, Chair, Board of County Comm sinners COLORADO SUBJECT: Weld County Area Agency on Aging's Long Term Care Ombudsman Advocate/Friendly Visitor Program VALE Grant Attached for Board approval is the Department's Area Agency on Aging's Long Term Care Ombudsman Advocate/Friendly Visitor Program Victim Assistance and Law Enforcement (VALE) Grant. The Ombudsman Program has received the V.A.L.E. (Victims Assistance and Law Enforcement) grant for the past 12 years. The amount being requested for the July 2009 -June 2010 funding cycle is $12,000.00. This grant will allow the Ombudsman program to provide elder abuse prevention programs to long term care staff; continue the long term care friendly visitor program, and maintain and strengthen the Volunteer Ombudsman program. The Weld County Ombudsman Program's continuation of funding through the V.A.L.E. grant has been recognized as a best practice by the Colorado State Long Term Care Ombudsman's Program. The V.A.L.E. grant is due to the V.A.L.E. Board by March 2, 2009. The total anticipated amount available to the V.A.L.E. Board for the 2009-2010 funding cycle is approximately $680,000.00. During the past grant cycle for Victim Services, July 1, 2008 through June 30, 2009, thirteen projects were funded for a total of $588,044.00. There are no other programs which provide services equivalent to the Ombudsman Program. Due to the increase in available funding, the Ombudsman Program has increased the V.A.L.E. grant request from $10,000.00 to $12,000.00. If you have any questions, give me a call at extension 6510. 2009-0471 VALE Grant Application Signature Page Applicant Agency: The Weld County Area Agency on Aging, Deft of Human Services Street Address (if not confidential): 1551 North 17th Avenue, Greeley, CO 80632 Mailing Address (if different): P.O. Box 1805 Greeley, CO 80632 Phone: (970) 353-3800 ext 3324 Fax: (970) 304-6442 E -Mail: nnaldonado(dco.weld.co.us Project Title: Grant Period: July I, 2009 to June 30, 2010 The following signatories understand and agree that any grant received as a result of this application shall incorporate and be subject to the statements made within the above described VALE Grant Application (The Application). Furthermore, the signatories certify that they have each read The Application and are fully cognizant of their duties and responsibilities for this project. (Original signatures of each party to this application (i.e., Project Director, Financial Officer and Authorized Official) are required. Please use BLUE INK to distinguish the original documents from copies.) Project Director: Name: Eva M. Jewell Position/Title: Division Manager Agency (including Division or Unit): Weld County Area Agency on Aging, Dept_ of Human Services Mailing Address: 1551 North 17th Avenue Post Office Box 1805 Greeley, CO 80632 Phone: (970) 353-3800 ext 3331 Signature: ('6"7)-q,I L(, E( Financial Officer: Name: Lennie L. Bottorff Fax: (970) 304-6442 E -Mail: ejewell@ico.weld.co.us Date: Position/Title: Fiscal and Budgeting Manager Agency (including Division or Unit): Weld County De Ft of Human Services Mailing Address: 315 North I Avenue, Post Office Box A, Greeley, CO 80632 Phone: (970) 352-1551 ext 6537 Signature: j Authorized Official: Name: William F. Garcia Fax: (970) 346-7691 E -Mail: bottorll(aco.weld.co.us Date: Position/Title: Chair 2/iI lei Agency (including Division or Unit): Weld County Board of Commissioners Mailing Address: 915 10th Street, Post Office Box 758, Greeley, CO 80631 Phone: (970) 356-4000 e Fax: (970) 352-0242 Signature: E -Mail: WGarcia@co.weld.co.us Date: February 23. 2009 In accordance with the Colorado Revised Statutes 24-72-202.6, information supplied in this application is considered a public record. 19 2aV- e 77/ 2009-2010 VALE ASSISTANCE FUNDS le Judicial District, Weld County Application page 1 SECTION A - AGENCY INFORMATION: 1. APPLICANT AGENCY: Program Name: Weld County Area Agency on Aging Department of Human Services Street Address (if not confidential): 1551 North 17th Avenue Greeley, Colorado 80632 Mailing Address (if different): Post Office Box 1805 Greeley, Colorado 80632 Phone: Fax: E -Mail: 2. CONTACT PERSON: Title: Phone: Fax: E -Mail: (970) 353-3800 extension 3324 (970) 304-6442 rmaldonado(a)co.weld.co.us Raegan Maldonado (970) 353-3800 extension 3324 (970) 304-6442 rmaldonado(@co.weld.co.us VALE USE ONLY Grant #: Amount Requested: Amount Funded: 3. Agency Status (i.e., governmental, private -non-profit, or private -for-profit): Governmental Tax ID Number: 14-02101 NOTE: If you are claiming non-profit status and if you have not previously provided documentation supporting this claim to the VALE Board, then you must provide sufficient documentation concerning your agency's non-profit status with this application. 4. PROJECT TITLE: Weld County Long Term Care Ombudsman/Friendly Visitor Program 5. Give a problem statement that is specific to the community the project will serve. The VALE funds will allow the Ombudsman Program to have a consistent presence in Weld County long term care settings, allowing for early intervention and advocacy. The funding will enable the LTC Ombudsmen to maintain an elder abuse prevention and awareness program. In addition, the Assistant Ombudsman will be able to continue recruitment and training for the Ombudsman Volunteer Program. 6. FUNDS REQUESTED: $12,000 1 SECTION B - NARRATIVE SUMMARY: 7. Agency description: The Weld County Long Term Care Ombudsman Program is housed under the umbrella of the Weld County Area Agency on Aging. The Long Term Care Ombudsman Program has been a consumer voice for the elderly residing in nursing homes and assisted living facilities for more than twenty (20) years. The authority of the local Ombudsman Program comes from the Older American's Act, Colorado Revised Statutes 25-11.5 and the Nursing Home Reform Law of 1987. The Weld County Ombudsman acts as a consumer voice for the concerns of the elderly living in institutions, who may have no one else to speak for them. The Ombudsman also receives and resolves questions, issues, problems and complaints made by, for, or on behalf of residents of long term care facilities. The purpose of the Weld County Long Term Care Ombudsman Program is to assist and empower consumers of long term care services by providing information about those services and furnish support in complaint resolution. These issues or complaints may include, but are not limited to access to long term care services, redress of neglectful or abusive care, and information and assistance with civil and human rights. The Long Term Care Ombudsman program is a resident/patient/consumer-centered advocacy program. Long Term Care Ombudsmen have statutory status under the Older Americans Act of 1965 as amended and are required by federal and state law to visit every nursing home monthly and every assisted living facility quarterly. They also receive, investigate and resolve complaints, identify needs of long term care residents and help establish programs to meet those needs. The Ombudsmen also document and report problems of long term care and help to stimulate and promote improvement of the system. 8. Brief Project Description for which the funds are being requested: The V.A.L.E. grant has allowed the Ombudsman Program to increase staff time to keep up with the increasing demand for advocacy on behalf of this very vulnerable population. The funds have also enabled the program to maintain an abuse prevention and awareness program aimed at educating Certified Nurse Assistants (C.N.A.'s) and other long term care staff. This has allowed the Assistant Ombudsman to educate residents and staff about the Ombudsman Program, abuse issues and resident rights, as well as investigation of complaints of abuse and neglect. The Ombudsman's role through observation and a frequent presence in the facilities; is to insure that resident rights are being respected, that quality care is administered, and that abuses do not occur. Continued funding of the Assistant Ombudsman will make it possible for the Weld County Area Agency on Aging Ombudsman Program to serve the increasing number of vulnerable long term care residents and their families. We believe that our request for a continuation of funding relates to the mandate of early crisis intervention and to provide assistance and support to victims and their families. 9. What is the management plan for the project? (Specifically, who will be responsible or accountable for the administration of the project?): The Division Manager of the Weld County Area Agency on Aging, Eva Jewell, will supervise the Lead Long Term Care Ombudsman during the duration of this project. The Lead Long Term Care Ombudsman, Raegan Maldonado, will be responsible for providing reports to the V.A.L.E. Board. The Division Manager and the Lead Ombudsman will be responsible for the day-to-day management of this project. The Lead and Assistant Ombudsmen, Kathleen Alvarado, will carry out the duties outlined in this project. The Fiscal Accountant, Katie Hall, will be responsible for the accounting functions. 10. Who will provide the proposed services? Will volunteers be utilized? (Include a description of duties, qualifications, training, etc. in the response): The Assistant Ombudsman will recruit and train Volunteers for the Friendly Visitor Program. The Lead and the Assistant Ombudsmen will facilitate the Abuse Free Prevention Training, C.N.A. Training and Sexual Assault Training. The Assistant Ombudsman and the Volunteer Ombudsmen will have a consistent presence in Weld County long term care settings. 2 SECTION C - GOALS AND OBJECTIVES: (Goal 1, objectives 1 and 2, are mandatory for all applicants.) 11. GOAL 1 (standard): This project will provide direct services that assist crime victims with emotional and physical needs to stabilize their lives, provide a measure of safety and security, and/or enhance victims' experience with the criminal justice system. • OBJECTIVE 1 (standard): To provide services to the following estimated unduplicated number of crime victims during the 12 -month grant period. (Note: Count each victim only once based upon predominant crime type.) Definitions: Victims: primary and secondary victims Primary victim: The person against whom the crime was committed, except in the case of homicide, and DUI/DWI deaths where the primary victims are the survivors of the victim. In domestic violence crimes, children of the primary victims (who is receiving services) are also considered to be primary victims. Secondary Victims: Persons other than primary victims receiving services because of their own reaction or needs resulting from a crime. Unduplicated Count: New and continuing victims being served by the project during the first year of the grant period, continuing victim is a person served in a prior grant year who is continuing to receive services in the new year. EST. NO. VICTIMS TYPE OF CRIME EST. NO. VICTIMS TYPE OF CRIME Child Physical Abuse Adults Molested as Children Child Sexual Abuse Survivors of Homicide Victims DUI/DWI — Victims of vehicular assault or homicide, DUI/DWI crashes, or careless driving resulting in death Robbery Domestic Violence Assault 10 Adult Sexual Assault Other violent crimes such as hate and bias crime, gang violence (specify). 80 Elder Abuse (including economic exploitation and fraud crimes) Other, please specify TOTAL UNDUPLICATED VICTIMS ESTIMATED TO BE SERVED DURING THE 12 -MONTH PERIOD 90 3 • OBJECTIVE 2 (standard): To provide the following types of services to the following estimated number of unduplicated victims during the 12 -month grant period. EST. NO. VICTIMS SERVICES EST. NO. VICTIMS SERVICES Crisis Counseling Emergency Financial Assistance 90 Follow-up Emergency Legal Advocacy Therapy 70 Victim Compensation Assistance (required) Group Treatment / Support 60 Personal Advocacy Shelter / Safehouse 80 Telephone Contact (information/referral) 70 Information / Referral (in person) Crisis Hotline Counseling Criminal Justice Support / Advocacy Other (specify): Definitions: Crisis counseling (in person): Refers to in -person crisis intervention, emotional support, guidance and counseling provided by advocates, counselors, mental health professionals, or peers. Such counseling may occur at the scene of the crime, immediately after a crime, or be provided on an ongoing basis. Follow-up: Refers to victim contacts, including: in -person contacts, telephone contacts, and written communications with victims to offer emotional support, counseling, provide empathetic listening, check on a victim's progress, etc. Therapy: Refers to intensive professional psychological and/or psychiatric treatment for individuals, couples, and family members arising from the occurrence of a crime. This includes the evaluation of mental health needs, as well as the actual delivery of psychotherapy. Group Treatment/Support: Refers to the coordination and provision of supportive group activities ;includes peer, social support, etc. Shelter/Safehouse: Refers to providing short- and long-term housing and related support services to victims and families following victimization. Information/Referral (in person): Refers to in -person contacts with victims during which time services and available support are identified. Criminal Justice Support/Advocacy: Refers to support, assistance, and advocacy provided to victims at any stage of the criminal justice process, to include post -sentencing services and support. Emergency Financial Assistance: Refers to cash outlays for transportation, food, clothing, emergency housing, etc. Emergency Legal Advocacy: Refers to filing temporary restraining orders, injunctions and other protective orders, elder abuse petitions, and child abuse petitions but does not include criminal prosecution or the employment of attorneys for non -emergency purposes, such as custody disputes, civil suits, etc. 4 Victim Compensation Assistance (Required): Refers to making the victim aware of the Crime Victim Compensation Fund. May also include providing assistance with completing the required forms, gathering the needed documentation, etc. in addition to follow-up contact with the Victim Compensation agency on behalf of the victim. Personal Advocacy: Refers to assisting victims in securing rights, remedies, and services from other agencies; locating emergency financial assistance, intervening with employers, creditors, and others on behalf of the victim; assisting in filing for losses covered by public and private insurance programs including workman's compensation, unemployment benefits, welfare, etc.; accompanying the victim to the hospital; etc. Telephone Contact: Refers to contacts with victims during which time services and available support are identified. Crisis Hotline Counseling: Crisis or information and referral calls received by an agency's hotline or office telephone. Unduplicated Count: Estimate the number and type of services to all new victims being served by the VOCA project once during the first year of the grant period. Victims from a previous grant year who are continuing to receive services may be counted once in the 1" quarter of this report. 5 12. PROJECT -SPECIFIC GOALS AND OBJECTIVES: Add no more than four additional goals with objectives. Use format provided below. Goals should be clear, concise, general statements that highlight what the project intends to achieve. They should relate to the Project Description and Budget pages of the Application. Objectives (no more than three per goal) should be quantifiable (i.e. a number can be attached) in order to measure changes brought about by the project toward achieving each goal. Objectives state specifically what will be done, by whom, and by when. A timetable of projected achievement should be indicated in the Goals and Objectives. Efficiency and Effectiveness are measured in Goals and Objectives and reported on in quarterly reports. Efficiency: Were the project's proposed activities accomplished as projected? Effectiveness: How will you determine that your project is effective or has made a difference to the victims served? GOAL 2: The Assistant Ombudsman will provide ongoing supervision and training of the Volunteer Ombudsmen and Friendly Visitors. Objective 1: Sustain the current 3 Volunteer Ombudsmen and continue supervision and education. Objective 2: Maintain the current number of volunteers until December 2009 and fill any volunteer vacancies by June 2010. Objective 3: Provide education to Gerontology students at the University of Northern Colorado regarding the volunteer opportunities available through the Weld County Ombudsman Program and the Area Agency on Aging. GOAL 3: The Assistant Ombudsman and the Lead Ombudsman will Provide Abuse Prevention Training to direct care staff and nurse aides in training. Objective 1: Schedule monthly training with the coordinator of the nurse aide program at AIMS, 1-2 times monthly during the funding cycle. Objective 2: Educate 50-75 students about the Ombudsman Program and Abuse Prevention from July to December 2009 and 50-75 students from January to June 2010. Objective 3: Organize and facilitate 2 Abuse Free Prevention Training for Certified Nursing Assistants during the funding cycle. GOAL 4: All Ombudsmen staff will offer Sexual Assault Training for staff members who work in long term care settings. Objective 1: Review and update training materials that have been developed by our Volunteer Ombudsman by December 2009. Objective 2: Have a Volunteer Ombudsman contact each long term care facility to explore which facilities have a solid sexual assault response policy and procedure already in place by January 2010. Objective 3: Organize and facilitate one Sexual Assault Training for area long term care facilities by March 2010. GOAL 5: Participate in the Weld County At -Risk Adult Training Task Force. Objective 1: Coordinate efforts with other agencies that work with at -risk adults and develop a training agenda by June 2009. Objective 2: Provide 2 trainings in the Greeley area by September 2009 and 2 trainings in the south Weld County area by May 2010. Objective 3: Adjust the training material to address the needs of other entities, such as the ambulance system. 6 Cont - PROJECT -SPECIFIC GOALS AND OBJECTIVES: 13. What problems do you anticipate in implementing your program's goals and objectives, if any? Currently, the program has three active volunteers. Due to the complex nature of the Ombudsman Program, there is an ongoing challenge of recruiting appropriate and reliable volunteers. Volunteer Ombudsmen cannot have any current connection to a Weld County long term care facility, as this would be considered a conflict of interest for the Ombudsman Program. The Assistant Ombudsman will continue to recruit and screen potential volunteers for appropriateness when existing volunteer positions are vacant. Staffing issues continue to be a major crisis in long term care facilities. For this reason, the Assistant Ombudsman continues to be flexible and open to suggestions from long term care facilities regarding training programs. If necessary, the developed programs can be modified to meet the needs and schedules of those working in long term care facilities. We do not anticipate any problems of reaching the new goals and objectives for July 2009 -June 2010. The Assistant Ombudsman will be able to fulfill the original goals and objectives while enhancing the Volunteer, C.N.A. training, Sexual Assault training and Abuse Prevention program. 14. How does the project address the victims and witnesses services need outlined in the V.A.L.E. statute? Refer to C.R.S. 24-4.2-105 (4) (a — m). This program continuation request most relates to 24-4.2-105, Section 2, part a, b and c. Part a addresses provision of services for early crisis intervention. There is evidence that when there is consistent community presence in long term care facilities the potential to improve the quality of life and prevent abuse and exploitation is reduced for the residents. We will continue advocate contacts with long term care residents as a preventative action. All of our training programs are focused on prevention and early intervention. Part b addresses provision of telephone lines for victims. Each long term care facility must post information on how to contact the local Long Term Care Ombudsman. We have frequent telephone contact with residents, family members and facility staff members who are voicing concerns. Our telephone contact often leads to a visitation with the resident at the facility and possibly a complaint investigation. Part c addresses referral of victims. The Ombudsman Program often refers residents and family members to the social services representatives within each long term care setting. We also educate residents on available community resources, such as North Range Behavioral Health. During each of our trainings we provide the participants with a scenario involving a resident as a victim and describe the Victim Compensation Program. 7 SECTION D - SERVICE INFORMATION: 15. What is the population and geographic area targeted for service through this project? Populations targeted are 60 plus elderly residing in nursing homes, assisted living facilities and personal care boarding homes located in Weld County. A 71 bed assisted living facility, Meadowview, opened in the Greeley area in January 2009. Also, a new assisted living facility was built in the Fort Lupton area and is licensed for 17 beds. An additional assisted living facility is being constructed in the Greeley area. There are proposed plans to build two assisted living facilities and an additional nursing home in the Windsor area. a) How many people are in need of these services? Currently there are approximately 1,500 Weld County residents live in long term care facilities. All of these residents receive services through the Ombudsman program, either directly with visitations and complaint resolution or indirectly through training and technical assistance provided to staff to improve the quality of care. By extension, the program also may represent the concerns of relatives and/or friends of long term care residents as long as the concern reflects the concerns of the resident. Continuation of support will make it possible for the Area Agency on Aging Ombudsman Program to continue to serve all of the long term care residents and their families with the same type and degree of services that we are currently providing. b) How many people are presently being served? Two additional Assisted Living Facilities were licensed and opened in 2009: Meadowview and Eagle's Nest. Meadowview has the capacity to house 71 residents and Eagle's Nest is licensed for 17 residents. All of the 1,500 Weld County residents who live in long term care facilities receive services through the Ombudsman program, either directly or indirectly, as stated above. 16.Are there other community agencies currently providing like services to the targeted population? If yes, explain how this project is not a duplication of services. All of the 1,500 Weld County residents who live in long term care facilities receive services through the Ombudsman Program, either directly or indirectly, as stated above. 8 17. Document community support, coordination and networking by providing the following information: a) List the agencies whom your agency has an active memorandum of understanding or an agreement regarding the coordination and provision of services. See SECTION I. ATTACHMENTS We have formal agreements with agencies that we fund directly to provide a variety of services to seniors such as: Eldergarden Adult Day Program; Senior Peer Counseling through North Range Behavioral Health and in -home personal care through RVNA. We also work in collaboration with Adult Protective Services, the Alzheimer's Association, local skilled nursing facilities and local assisted living facilities. We have established a Coordinating Committee for Victims of Crime coordination agreement with the following agencies: The 19th Judicial District Attorney's Office; the Probation Department; C.A.R.E.; Colorado Legal Services; Weld County Law Enforcement; SASI; the Greeley Police Department; A Woman's Place; Partners; UNC's Assault Survivors Advocacy Program and A Kid's Place. b) Is your agency an active participant in Weld County's Coordinating Committee for Victims of Crime (CCVC)? If "yes," provide the name and position(s) of the CCVC participant(s) and their level of involvement in that group. Yes The Weld County Area Agency on Aging is an active participant in Weld County's Coordinating Committee for Victims of Crime (CCVC), and also a participant in the CCVC Coordination Agreement. Currently, the active members are Raegan Maldonado, Lead Long Term Care Ombudsman and Kathleen Alvarado, Assistant Long Term Care Ombudsman. The Lead Long Term Care Ombudsman anticipates further involvement with future subcommittees, as assigned and needed in the CCVC meetings. The Assistant Ombudsman is available to share information regarding the Ombudsman program, as well as our abuse prevention training program. In addition, the Lead Ombudsman shares information with the CCVC committee about other networking groups available in the community that focus on aging and adult services. c) Briefly describe any other agency actions that demonstrate its high priority for developing community support, coordination, networking, and cooperation. Weld County Senior Service Network, Northern Colorado Culture Change Coalition, the Weld County Bioethics Committee, and Adult Protection Network and the Weld County At -Risk Adult Training Task Force. d) List the agency name(s) and person(s) who provided letter(s) of support (no more than three) applicable to this specific grant funding request. See SECTION I. ATTACHMENTS Names Agency Rebeaka Varghese, DON SAVA Senior Care, Kenton Manor Shirley Cassidy AIMS Community College 9 SECTION E - VICTIM COMPENSATION: Provide the following information concerning your agency's involvement with the Crime Victim Compensation Program: 18. a) Does your agency regularly inform victims about Victim Compensation and help them to apply when appropriate? Yes How? The Weld County Area Agency on Aging informs victims about Victim Compensation when appropriate. For example, during a financial exploitation case, the Ombudsman's office educated the 93 year old resident about victim compensation. The Assistant Ombudsman offered to assist her with filling out the paperwork. The resident requested that the Assistant Ombudsman contact her granddaughter to explain Victim Compensation. The Ombudsman's office spoke to the granddaughter and sent her pertinent information. We also educate individuals about the Victim Compensation Program during our training sessions. b) Explain any major issues that hinder your agency in helping crime victims to understand Victim Compensation eligibility requirements and to apply for benefits. The Weld County Area Agency on Aging and the Ombudsman program do not foresee any issues that would prevent informing crime victims of the Victim Compensation eligibility requirements and information regarding victims' rights. We would also be able to provide assistance to those individuals who are unable to apply for assistance independently. c) Does your agency regularly conduct/receive Victim Compensation training for direct services staff and volunteers? Yes If "yes," what was the date of the last training and who provided it? Our agency receives Victim Compensation training for direct services staff and volunteers on a regular basis. The last training was provided by Karol Patch from the District Attorney's office on July l0"', 2008. We plan to attend the 2009 training on Tuesday, July 215`, 2009. This training will be provided by Karol Patch. We also refer individuals to the office of the Weld County District Attorney website located at: www.co.weld.co.us. VALE USE ONLY Reviewed Victim Compensation Coordinator Comments: 10 SECTION F - VICTIM RIGHTS ACT: 19. Has your agency taken steps to assure that all staff and volunteers have read and understand the GUIDELINES FOR ASSURING THE RIGHTS OF VICTIMS OF AND WITNESSES TO CRIMES: Rights afforded to crime victims - C.R.S. 24-4.1-302.5; Procedures for assuring rights of victims of crimes; C.R.S. 24-4.1-303; and Child victim or witness — rights and services — C.R.S. 24-4.1-304? Yes If "yes", a) Briefly describe how your agency assures that all staff and volunteers are trained on VRA. After the completion of the 20 hours of training required by the Colorado Long Term Care Ombudsman Program, the Assistant Ombudsman provides volunteers with victim rights act materials. b) Does your agency have a statutory mandate to notify victims about their rights under VRA? No c) Provide the date of your last VRA training and who provided that training. We have not attended a recent VRA training, but are being notified of future training opportunities. We would like to include this training as a continuing educational opportunity for our Volunteer Ombudsmen. Date: Instructor: d) How does your agency notify victims of their rights under VRA? When appropriate, the Area Agency on Aging notifies victims of their rights under the Victim Rights Act. The Ombudsman Program educates residents, families and facility staff about residents' rights. We also provide individuals with written materials from the www.dcj.state.co.us website, or refer them to the website for information. e) Does your agency have a brochure describing VRA? If "yes", list the languages in which your brochure is available. See SECTION I. ATTACHMENTS Yes We distribute Ombudsman brochures that include information about Residents' Rights. The brochures are available in both English and Spanish. f) If you agency does not have a brochure describing VRA, please indicate if your agency utilizes brochures from other agencies. See SECTION I ATTACHMENTS When appropriate, we distribute information available online at www.co.weld.co.us/departments/da. We also utilize information from other agencies that we have obtained during our involvement with the CCVC Committee. VALE USE ONLY 11 SECTION G — EVALUATION: How will you evaluate the effectiveness of this project? To evaluate the effectiveness of our training programs, the Ombudsman Program will collect data from evaluations that are distributed at the end of our training sessions. We will be reviewed to determine if the goals and objectives of the program are being met. This information will also be utilized to enhance and modify the program as needed. The results of the 2008-2009 evaluations highlight how valuable our abuse free training is for staff working in long term care facilities and nurse aide students. The success of the Ombudsman Volunteer Program will be measured by monitoring the number of visits, and educational sessions provided by our Friendly Visitor Program. In addition, we distribute a customer satisfaction survey to a number of residents, families and staff members who work in long term care settings, measuring the effectiveness of our involvement. 20. If this is an application for continuing funding, how successful has this project been in the past in accomplishing its proposed goals and objectives? We have been very successful in meeting our goals that have been outlined in previous V.A.L.E. grant applications. 21. Do you currently utilize a client survey? Yes. If so, please attach a copy of your survey. We utilize a client satisfaction survey that is distributed to residents, family members, facility staff members and sometimes other entities. If you do not utilize a survey, how you do you plan to determine client satisfaction? 22. What is the projected cost per client served (cost/benefit ratio)? How did you calculate this figure? Cost / benefit ratio: We are requesting $12,000 divided by 1500 long term care residents = $8 per resident. Due to the complexity and uniqueness of the program, the current cost benefit ratio is difficult to determine as we provide a combination of training, technical assistance and direct service to an unlimited number of residents and family members. However, we do know that early intervention by the Ombudsman can prevent costly medical costs that may have resulted due to poor quality of care. Cost Savings: When an advocate visits a long term care facility and discovers issues that affect the direct health of a resident, the advocate can facilitate and coordinate care with the facility to enhance the resident's plan of care to help reduce the problem from escalating. There are considerable medical savings to the taxpayer (most nursing home residents are on Medicaid) when extreme medical procedures can be avoided. When long term care patients are restrained, not only is it a violation of individual rights, but an opportunity is missed to administer therapies, which can help the patient become more independent. The ombudsman, again, can identify these situations and work with the staff to develop alternate interventions which will respect individual rights and give the patient care that may increase his/her potential to be independent. Dependence costs society. Elder abuse education is invaluable to reduce incidences that occur. When a resident is exposed to an abusive situation the experience can cause not only physical, but also emotional, psychological, and social damage. The resources used to investigate and monitor these incidences are costly and limited, the Ombudsmen become a valuable resource to assist and prevent abuse in long term care facilities. Repercussions from abuse result in expensive and time consuming therapies and utilize valuable resources allocated for the community. The abuse education provided by the funds from this grant help to raise awareness and allow intervention before abuse situations occur. 12 SECTION H - BUDGETARY INFORMATION: 23. All Budget pages MUST be completed. BUDGET INFORMATION TOTAL AGENCY VICTIM SERVICES Please indicate the sources for ALL funding your agency receives for victim services. FUNDING START DATE AMOUNT Month/Day/Year Month/Day/Year END DATE VALE Grant (if applicable) $12,000 07/01/ 08 06/30/09 VAWA Grant (if applicable) 04/01/ 09 12/ 31/09 VOCA Grant (if applicable) 01/01/09 12 /31/09 Other — Federal Funds $106,249 07/01/08 06/30/09 Other — State Funds $26,785 07/01/08 06/30/09 Other / / / / TOTAL $145,034 / / / / Please specify the source of "Other" funds (other grants, government funds, city funds, donations, fund-raising, etc.) "Other" funds should reflect hard dollars and NOT in -kind contributions (office space, phones, etc) HOW WILL FUTURE FUNDING NEEDS BE MET? Future funding needs will be met through the Older American's Act funds and State General funds that support the Long Term Care Ombudsman Program. 13 VALE PROJECT BUDGET INFORMATION PROJECT FUNDS REQUESTED BUDGET: Continuation Applicants fill out Columns 1, 2, and 3. New Applicants fill out Column 2 only. ROUND TO THE NEAREST DOLLAR Continuation Applicants ALL APPLICANTS ;;; -_: Continuation (Column 1) (Column 2) Applicants (Column 3) Current Grant Award Requested Budget I Increase or Decrease PERSONNEL PERSONNEL k (+ / -) Job Position Job Position/NAME Kathleen Alvarado Kathleen Alvarado Assistant Ombudsman 6,676 A Assistant Ombudsman 7,893 +1,217 Raegan Maldonado Raegan Maldonado Lead Ombudsman 742 Lead Ombudsman 877 ! - " A Fringe Benefits 1,632 Fringe Benefits 1,930 +135 Subtotal 9,050 ,tP Subtotal 10,700 +1,650 SUPPLIES AND OPERATING EXPENSES SUPPLIES & OPERATING EXPENSES (copying, (+ / -) Training Materials 0 T Training Materials 200 +200 i;i Fl ,': Subtotal 0 Subtotal 200 +200 IN -STATE TRAVEL Mileage 950 IN -STATE TRAVEL (itemize transportation/per diem t yae (+ / -) Mileage 1,100 +150 Subtotal 950 Subtotal 1,100 +150 EQUIPMENT EQUIPMENT (+ / -) Subtotal Subtotal PROFESSIONAL SERVICES - PROFESSIONAL SERVICES (+ / -) Subtotal Subtotal . r: TOTAL FUNDS: 10,000 TOTAL FUNDS REQUESTED: 12,000 +2,000 14 VALE PROJECT BUDGET DETAIL AND JUSTIFICATION A. PERSONNEL: List each job position, must be included as If two individuals have include the name an attachment. See the same job title, (EX: 1 FTE; the total amount BENEFITS are VALE percent requested the VALE - Indicate how (because 100% of the employee, SECTION list it twice. if available. A job description for each position I. - ATTACHMENTS. FTE) fringe benefits of the position separately.) total cost of the position based on the TOTAL COST and VALE %. is paid for other than VALE funding. If the indicate this. Indicate FTE of individual TOTAL COST - Show (SALARY and FRINGE VALE % - Show the VALE Funding - Calculate Other Funding Source(s) position cannot be funded .5 FTE; .75 of salary and to be show for the funding request the position VALE Funding) Title of Job Position\Name FTE Total Cost VALE % Requested VALE Funding Requested If THIS grant funding will not pay for the entire position, what other SOURCE will be used to pay for the rest of the position Kathleen Alvarado Assistant Ombudsman (Salary) 1 33,248 23.75% 7,893 Older Americans Act — Federal and State Kathleen Alvarado Assistant Ombudsman (Fringe) 7,315 23.75% 1,737 Older Americans Act — Federal and State Raegan Maldonado Lead Ombudsman (Salary) 1 41,685 2.10% 877 Older Americans Act — Federal and State Raegan Maldonado Lead Ombudsman (Fringe) 9,171 2.10% 193 Older Americans Act — Federal and State Narrative Justification: Explain and justify the project's budget and relate the item(s) budgeted to project activities. Position: Kathleen Alvarado, Assistant Ombudsman VALE Cost: $9,630 (S:7,893 B: 1,737) Duties to be performed\project activities: Recruit and coordinate training for Long Term Care Volunteer Friendly Visitors. Carry out role and duties of the Long Term Care Ombudsman Program. Facilitate training programs offered during this grant cycle. Conduct visitations with residents who reside in long term care facilities. 15 Position: Raegan Maldonado, Lead Ombudsman VALE Cost: $1,070 (S: 877.00 B: 193.00) Duties to be performed project activities: Supervise Assistant Ombudsman. Carry out role and duties of the Long Term Ombudsman Program. Assist with training programs offered during this grant cycle. Conduct visitations with residents who reside in long term care facilities. B. SUPPLIES AND OPERATING REQUEST: All supplies and operating requests must be specific, itemized costs related to victim services. 16 C. IN -STATE TRAVEL REQUEST: Itemize travel expenses of project personnel by purpose (e.g., to attend training sessions, to transport clients, etc.). Itemize these categories: mileage, lodging, meals, registration fees. ONLY IN -STATE TRAVEL IS ELIGIBLE. Mileage reimbursement for travel to and from long term care facilities in Weld County. Weld County has two new assisted living facilities. Eagles Nest is located in the Fort Lupton area and Meadowview is in Greeley. The addition of these facilities increases the number of assisted living facilities we visit, which will impact our mileage reimbursement. We will also be traveling to South Weld County to provide trainings to nurse aides and other entities. D. EQUIPMENT REQUEST Direct benefits to crime victims or witnesses must be shown for the purchase of equipment to facilitate smoother operation of law enforcement activities. We are not requesting V.A.L.E. dollars for equipment expenses. E. PROFESSIONAL SERVICES REQUEST: List consultants or independent contractors who will provide victim services under the grant. We are not requesting funding for professional services. F. DIFFERENCES FROM LAST YEAR'S REQUEST (Continuation Applicants only): If this is an application for continuing funding, explain any changes in proposed funding. The amount being requested for our long term care/friendly visitor program is $12,000. This is a $2,000 increase when compared to the 2008-2009 funding cycle. Two new facilities have opened in Weld County, resulting in an increase in the number of visitations conducted by the Ombudsman program. We are requesting additional funding to cover transportation, personnel and training costs. 17 ATTACHMENTS as Kenton Manor To Whom It May Concern: 02-10-09 To Whom It May Concern: The following is my letter of support for the Weld County Ombudsman program. Through my years as a Director of Nursing in long term care, I have often relied greatly on the services that the Ombudsman program provides. I have found the program to be my most effective recourse when dealing with difficult situations involving residents and families. They have provided critically needed intervention and guidance for case dealing with abuse and conflict. Interventions have included both support and education for the resident, families and facility staff. It is encouraging to know that continued support from the Ombudsman program will be available to myself, as well as to the residents and families that I serve. Si rely submitted, Oft(6% Rebeaka Varghese, Director of Nursing Kenton Manor, SAVA Senior Care 850 27th Avenue • Greeley, Colorado 80634 • 970-353-1017 ■ Fax: 970-352-5648 JAMS Community College 7 4Joic& a{ev sir Friday, February 13, 2009 To Whom It May Concern: I am writing in support of the Long term Care Ombudsman program. 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'C LA O � — n < CI..� ■ ■ vi -0 c/Ca -a • o o U up T c h-, U O NN • O ct C • 0 O ct 'O .a • p..0'd • .0 � U L. U ›,Z U ° • U cn • 0 ct 0 U O p 'O T• U U • O LL. .> 'U • cn o OO � • U 0 70 • b O C '- s-, sa,▪ cn fO., a`n) •a _o 0.. . C p. 0 o c >• , cn c°n i -o :° o 'a b U' U T O p 0p LID N L. U ° -0 rn O V cr W o En ' d . 'C p. iU- ■ ■ ■ ■ La comunidad en general. Weld County - District Attorney- Victim Rights Act Page 1 of 4 Home > Departments > District Attorney > Victim Witness Assistance Program > Victim Rights Act District Attorney home Services Departments About Weld ! Property lnforrnation C onta Meet our DA Contact Information Office Overview ► Victim Services ► Frequently Asked Victim & Witness Questions !Tips for Victims !Victim Rights Act ► Crimes Covered by the Victim Rights Act !Critical Stages of the Criminal Justice Process !Your Rights After Sentencing ► District Attorney's Responsibilities !Court's Responsibilities k. Victim's Responsibilities ► What to do if you feel your rights have not been provided? ► Crime Victim Compensation Program !Weld County Victim Resources State & National Victim Resources WELD COUNTY DISTRICT ATTORNEY'S OFFICE Victim Rights Act The enabling legislation called the Victim Rights Act became effective in January of 1993, and was amended in 1995, 1997 and 2000. In an attempt to balance the scales of justice, the Victim Rights Act provides victims an active role in the criminal justice process. The following is a summary of the rights guaranteed by the Victim Rights Act (For a complete listing of your rights, please refer to Colorado Revised Statutes 24-4.1-301 through 24-4.1-304.): • To be treated with fairness, respect and dignity; • To be informed of and present for all "eritical_stacies" of the criminal justice process; • To be free from intimidation, harassment, or abuse; and to have t& right to be informed -about what steps can be taken there is any intimidation or harassment by a person accused or convicted of the crime or anyone acting on the person's behalf; • To be present and heard regarding bond reduction, acceptance of plea negotiations, case disposition, sentencing or modification of sentence; http://www.co.weld.co.us/departments/da/da VRA.html 2/18/2009 Weld County - District Attorney- Victim Rights Act Page 2 of 4 ► Editorials Officer Involved ► Shooting Reports Employment ',Opportunities ► Internships ► Media & Community Relations ► Frequently Used Terms Criminal Justice Process ► District Attorney Programs ► Getting Involved in the Community_ ► Resources ►Officer Call -Offs • To consult with the district attorney prior to any disposition of the case or before the case goes to trial and to be informed of the final disposition of the case; • To be informed of the status of the case and any scheduling changes or cancellations, if known in advance; • To prepare a Victim Impact Statement and to be present and/or heard at sentencing; • To request restitution and to be informed of the right to pursue a civil judgment against the person convicted of the crime; • To receive a prompt return of property when it is no longer needed as evidence; • To be informed of the availability of financial assistance and community services; • To be provided with appropriate employer intercession services regarding court appearances and meetings with criminal justice officials; • To be assured that in any criminal proceeding the court, the prosecutor, and other law enforcement officials will take appropriate action to achieve a swift and fair resolution of the proceedings; Whenever practical, to have a safe, secure waiting area during court proceedings; http://www.co.weld.co.us/departments/da/da VRA.html 2/18/2009 Weld County - District Attorney- Victim Rights Act Page 3 of 4 • Upon request, to be informed when a person accused or convicted of the crime is released from custody, is paroled, escapes or absconds from probation or parole; • Upon written request, to be informed of and heard at any reconsideration of sentence, parole hearing or commutation of sentence; • Upon written request, to be informed when a person convicted of a crime against the victim is placed in or transferred to a less secure correctional facility or program or is permanently or conditionally transferred or released from any state hospital; • The right, at the discretion of the district attorney, to view all or a portion of the pre -sentence report of the probation department; • To be informed of the results of any court -ordered HIV testing; • To be informed of any rights which the victim has pursuant to the Constitution of the United States or the State of Colorado; and • To be informed of the process for enforcing compliance with the Victim Rights Act. Additional rights and services are provided to child victims or witnesses. Law enforcement, prosecutors and judges are encouraged to designate one or more individuals to try to ensure that the child and his/her family understand the legal proceedings and have support and assistance to deal with the emotional impact http://www.co.weld.co.us/departments/da/da_VRA.html 2/18/2009 Weld County - District Attorney- Victim Rights Act Page 4 of 4 of the crime and the subsequent criminal proceedings. The rights enumerated here do not mean that a victim who is incarcerated has a right to be released or transported to attend a hearing. It is your responsibility to keep the District Attorney's Office informed of your current address and phone number(s) at all times. You can call us at (970) 356-4010 or email our office at WeIdDA@co.wel.dco,us Click here for a list of crimes covered b.y..the Victim Rights Act Click here for the "critical stages" of the Victim Rights Act Sus Derechos De La Victima http://www.co.weld.co.us/departments/da/da VRA.html 2/18/2009 Page 1 of 3 Weld County - District Attorney- Crimes Covered by the Victim Rights Act Home > Departments > District Attorney > Victim Witness Assistance Program > Crimes Covered by VRA The. °Vice ot the Home Services Devai tments it About Weld Property Information Cotinta District Attorney Meet our DA Contact Information ♦ Office Overview ► Victim Services ► Frequently Asked Victim & Witness Questions !Tips for Victims !Victim Rights Act !Crimes Covered by the Victim Rights Act ► Critical....Staggsof the Criminal Justice Process ► Your_ RightsAfter Sentencing ► District Atto.rneY`s Responsibilities ► Court's Responsibilities !Victim's Responsibilities !What to do if you feel your rights have not been provided? ► Crime Victim Compensation Program ► Weld County Victim Resources ► State & National Victim WELD COUNTY DISTRICT ATTORNEY'S OFFICE Crimes Covered by the Victim Rights Act The Constitution of the State of Colorado and the laws of the state [Section 24-4.1-302(1) C.R.S.] guarantee certain rights to the victims of the following criminal acts: • Murder -1st and 2nd Degree • Manslaughter • Criminally negligent homicide and vehicular homicide • Assault -1st, 2nd, 3rd degree, vehicular assault • Menacing • Kidnapping -1st and 2nd degree • Robbery • Sexual Assault • Unlawful Sexual Contact, violation of 18-1-1001 http://www.co.weld.co.us/departments/da/da VRAcrimes.html 2/18/2009 Weld County - District Attorney- Crimes Covered by the Victim Rights Act Page 2 of 3 Resources Editorials Officer Involved ► Shooting Reports Employment ► Opportunities Internships ►Media &_Comrnu,nity Relations ► Frequently Used Terms ► Criminal Justice Process ► District Attorney Programs ► Getting Involved _..in the Community ► Resources ► Officer Call -Offs protection order in sexual assault cases. • Incest and aggravated incest • Child abuse • Sexual exploitation of children • indecent exposure • Crimes against at -risk adults or at -risk juveniles • Crimes for which the underlying foundation has been determined to be domestic violence • Careless driving that results in the death of another person • Failure to stop at the scene of an accident that results in the death of another person • Stalking • Ethnic intimidation • Intimidating a witness or a victim • Retaliation against a victim or witness • Tampering with a victim or witness and • Any criminal attempt, conspiracy, criminal solicitation, or accessory involving any of the crimes specified above. http://www.co.weld.co.us/departments/da/da VRAcrimes.html 2/18/2009 Weld County - District Attorney- Crimes Covered by the Victim Rights Act Page 3 of 3 If the victim is deceased or incapacitated, these rights may be exercised by the victim's spouse, parent, child, sibling, grandparent, significant other, or other lawful representative. En Espanol http://www.co.weld.co.us/departments/da/da VRAcrimes.html 2/18/2009 ENSURING AN ABUSE FREE ENVIRONMENT Training Evaluation We are very interested in having your feedback concerning the training and would appreciate your time in completing this evaluation form. Thank you! 1. The length of the training program was: 1 Too long 2 Too short 3 Just right 2. The material presented was: 1 Easily understandable 2 Understandable 3 Somewhat difficult to understand 4 Very difficult to understand 3. Opportunity given to ask questions or make comments was: 1 Not enough 2 Too much 3 Just right 4. How comfortable did you feel discussing the training topics? 1 Very comfortable 2 Somewhat comfortable 3 A little uneasy 4 Very uneasy 5. Could you relate the material covered to your own experience on the job? 1 Yes 2 No Over-> 6. What is your overall opinion of this training program? 1 Excellent 2 Good 3 Average 4 Inadequate 5 Very poor 7. What did you like BEST or LEAST about this training? BEST: LEAST: 8. Would you recommend this training to other nursing home staff? 1. Yes 2. No 9. After this training, are you able to identify abuse? 1. Yes 2. No 10. Do you know how to contact the Weld County Ombudsman? 1. Yes 2. No 11. Do you know how to report abuse? 1. Yes 2. No 12. After receiving this training, are you familiar with the Victim Compensation Program? 1. Yes 2. No 13. If additional trainings were offered to CNAs, what topic(s) would be the most beneficial to YOU? 14. Do you have any additional comments? WELD COUNTY Ombudsman Program Customer Satisfaction Questionnaire 2009 We are always striving to improve service to our customers. Please take a few minutes to fill out this questionnaire. It is important for us to know how you think we are doing. Thank you! Please return survey to: PO Box 1805 1551 North 17"' Avenue, Greeley, CO 80632 Attn: Ombudsman Program. Are you a: resident family or friend facility staff _other What was the main reason you contacted or visited with the Ombudsman? 1. Did the Ombudsman respond in a timely manner? 2. Was the Ombudsman courteous? 3. Did the Ombudsman help you achieve what you wanted? 4. Were you satisfied with the amount of contact you had with the Ombudsman? 5. Were you satisfied with the services you received from the Ombudsman? 6. Was the information you received from the Ombudsman helpful and did you feel you had more power as a consumer as a result? If you need help in the future, would you call the Weld County Ombudsman Program again? ❑ Yes ❑ No Was there anything else the Ombudsman could have done that would have helped? Please share any other comments you may have about the Ombudsman program. Name (Optional): Would you like a call back: DYes ❑No Phone WELD COUNTY DEPARTMENT OF HUMAN SERVICES POSITION INFORMATION SHEET Title: Long Term Care Ombudsman Assistant Supervisor: Lead Long Term Care Ombudsman Department: Weld County Department of Human Services' Area Agency on Aging Position Supervises: Volunteer Ombudsman Working Hours/Days: Monday —Friday 8am-5pm Fringe Benefits: Health Insurance, Life Insurance, Sick Leave (after 30 days), Vacation Leave (after successful completion of first six months), Retirement Package, Worker's Compensation and Social Security Benefits Review Period: Twelve (12) month review period. No vacation may be taken during the first 6 months. At the end of the 6th month and end of the 12th month, the supervisor will conduct a formal performance review and recommendations for continued employment will be made to the Director. Salary: REFERENCES WILL BE CHECKED HIRING PROCEDURE The Director of the Weld County Department of Human Services receives the recommendations of the Interviewing Committee and hires individuals based upon those recommendations and the reference checks. The Director is the only staff member within the Department of Human Services with the authority to hire or fire. Individuals applying for positions with the Weld County Department of Human Services must complete the Weld County application at www.co.weld.co.us, as well as must be registered for employment with the Employment Services of Weld County located at 1551 North 17th Avenue, Greeley, Colorado, prior to being considered for any position with the Weld County Department of Human Services. Please check with the Employment Services Receptionist or appropriate Technician at 353-3800 or at the above location. All appointments to positions within the Weld County Depaitment of Human Services will be made on the basis of merit and fitness as determined by job -related, competitive selection procedures that are equally applied to all qualified applicants. The Department of Human Services' staff is protected against coercion for partisan political purposes and are prohibited from using their official authority for the purpose of interfering with or affecting the results of an election or nomination for office. REQUIREMENTS 1. BA Degree in a human services related field preferred or two (2) years experience in long term care. 2. Must have the ability to deal effectively with conflict situations and display strong communication skills. 3. Must have working knowledge of computers and management information systems, preferably as it relates to federal, state, and local requirements. 4. Must have a valid Colorado Driver's License, must provide own transportation and be willing to travel throughout Weld County. (1) JOB DUTIES (Include but are not limited to the following): 1. Investigate all complaints within all Weld County Nursing Homes and Assisted Living Facilities as outlined in state and federal regulations under the Older Americans Act and the Colorado Long Term Care Ombudsman Policies and Procedures manual. 2. Monitor all Weld County Nursing Homes and Assisted Living Facilities as outlined in state and federal regulations and the Long Term Care Ombudsman Policies and Procedures manual. 3. Must understand and be able to implement all regulations and policies and procedures that relate to the Long Term Care Ombudsman Program. 4. Provide training and technical assistance to Long Term Care facilities on a broad range of long term care issues and concerns. 5. Provide information to consumers and the community at large on Long Term Care issues and concerns. 6. Maintain and supervise the Volunteer Ombudsman Program. 7. Maintain accurate and complete records of all activities related to each client in the manner that is described in the Colorado Ombudsman Policy and Procedure Manual. 8. Prepare written and statistical reports due on a monthly and quarterly basis. 9. Maintain all standards related to client confidentiality and professional ethics. 10. Coordinate with appropriate local and state agencies as needed in the investigation of facility complaints. 11. Make appropriate referrals and network with local, state and federal agencies and programs. 12. Attend all appropriate local and state meeting, committees, workshop and conferences. 13. Perform related job duties as required. (2) WELD COUNTY DEPARTMENT OF HUMAN SERVICES POSITION INFORMATION SHEET Title: Lead Long Term Care Ombudsman Supervisor: Area Agency on Aging Director Department: Weld County Department of Human Services' Area Agency on Aging Position Supervises: The Ombudsman Assistant and Volunteer Ombudsmen Working Hours/Days: 8:00 a.m. to 5:00 p.m. - Monday through Friday Fringe Benefits: Health Insurance, Life Insurance, Sick Leave (after 30 days), Vacation Leave (after successful completion of first six months), Retirement Package, Worker's Compensation and Social Security Benefits Review Period: Twelve (12) month review period. No vacation may be taken during the first 6 months. At the end of the 6th month and end of the 12th month, the supervisor will conduct a formal performance review and recommendations for continued employment will be made to the Director. Salary: REFERENCES WILL BE CHECKED HIRING PROCEDURE The Director of the Weld County Department of Human Services receives the recommendations of the Interviewing Committee and hires individuals based upon those recommendations and the reference checks. The Director is the only staff member within the Department of Human Services with the authority to hire or fire. Individuals applying for positions with the Weld County Department of Human Services must complete the Weld County application at www.co.weld.co.us, as well as must be registered for employment with the Employment Services of Weld County located at 1551 North 17th Avenue, Greeley, Colorado, prior to being considered for any position with the Weld County Department of Human Services. Please check with the Employment Services Receptionist or appropriate Technician at 353-3800 or at the above location. All individuals must be registered for employment with the Employment Services of Weld County located at 1551 North 17th Avenue, Greeley, Colorado, prior to being considered for any position with the Weld County Department of Human Services. Please check with the Employment Services Receptionist or appropriate Technician at 353-3800 or at the above location. All appointments to positions within the Weld County Department of Human Services will be made on the basis of merit and fitness as determined by job -related, competitive selection procedures that are equally applied to all qualified applicants. The Department of Human Services' staff is protected against coercion for partisan political purposes and are prohibited from using their official authority for the purpose of interfering with or affecting the results of an election or nomination for office. REQUIREMENTS 1. BA or BS Degree in a human services field such as Gerontology, Social Work, Psychology, or other related field. 2. Must have one (1) year experience in a supervisory capacity. (I) REQUIREMENTS (Continued) 3. Must have the ability to deal effectively with conflict situations and display strong written and oral communication skills. 4. Must have working knowledge of computers and management information systems, preferably as it relates to federal, state, and local requirements. 5. Must have a valid Colorado Driver's License, must provide own transportation and be willing to travel throughout Weld County. JOB DUTIES (Include but are not limited to the following): 1. Investigate all complaints within all Weld County Nursing Homes and Assisted Living Facilities as outlined in state and federal regulations under the Older Americans Act and the Colorado Long Term Care Ombudsman Policies and Procedures manual. 2. Monitor all Weld County Nursing Homes and Assisted Living Facilities as outlined in state and federal regulations and the Long Term Care Ombudsman Policies and Procedures manual. 3. Must understand and be able to implement all regulations and policies and procedures that relate to the Long Term Care Ombudsman Program. 4. Supervise and provide necessary training and oversight of the Assistant Long Term Care Ombudsman staff 5. Provide training and technical assistance to Long Term Care facilities on a broad range of long term care issues and concerns. 6. Provide information to consumers and the community at large on Long Term Care issues and concerns. 7. Maintain accurate and complete records of all activities related to each client in the manner that is described in the Ombudsman Policy and Procedure Manual. 8. Prepare written and statistical reports due on a monthly and quarterly basis. 9. Maintain all standards related to client confidentiality and professional ethics. 10. Coordinate with appropriate local and state agencies as needed in the investigation of facility complaints. 11. Make appropriate referrals and network with local, state and federal agencies and programs. 12. Maintain regular and appropriate contact with the State Long Term Care Ombudsman. 13. Keep informed of latest rules, regulations, and legislative issues that may impact the Long Term Care System. 14. Provide oversight of the Volunteer Ombudsman Program and monitor the recruitment and training of new volunteers. 15. Investigate supplemental funding sources for the Ombudsman Program and write and manage grants such as the VALE grant. 16. Attend all appropriate local and state meeting, committees, workshop and conferences. 17. Perform related job duties as required. (2) VOLUNTEER OMBUDSMAN/FRIENDLY VISITOR JOB DESCRIPTION The Volunteer Ombudsman/Friendly Visitor is a pivotal person in the Ombudsman program. Without the presence of Volunteer Ombudsmen, the program would cease to exist in its present form. A Volunteer Ombudsman must have skills in communication, problem solving, empathy and good judgment. A Volunteer Ombudsman generally agrees to work at least five hours per month on behalf of the residents in Long Term Care facilities. A Volunteer Ombudsman reports directly to the Ombudsman Volunteer Coordinator. If the Volunteer Coordinator is unavailable, the Volunteer Ombudsman should contact the Lead Ombudsman when necessary. CBI (COLORADO BUREAU OF INVESTIGATION) BACKGROUND CHECK WILL BE COMPLETED CERTIFICATION PROCEDURE Completion of a 20 hour training course which includes classroom and field training (shadowing a seasoned Ombudsman or Volunteer Ombudsman) based on guidelines from the office of the State Long Term Care Ombudsmen. The candidate must successfully pass the written exam in order to become certified as a Volunteer Ombudsman/Friendly Visitor. Attend at least 10 hours of in-service training per year. Visit assigned facilities on a regular, but unannounced schedule. This may include attendance at resident council meetings. Respond to referrals from office. Report any serious problems immediately to the Volunteer Coordinator and/or Lead Ombudsman. Request technical assistance when unsure of how to proceed. Complete all required paperwork accurately and on time. Provide residents and family members with information about residents' rights, the Ombudsman program and the long term care system. Be knowledgeable regarding appropriate rules, laws and regulations, Maintain confidentiality. Complete other duties as assigned. VICTIM ASSISTANCE AND LAW ENFORCEMENT BOARD GRANT APPLICANT MEMORANDUM OF UNDERSTANDING CONCERNING THE RIGHTS AFFORDED TO CRIME VICTIMS As provided in C.R.S. 24-4.2-105 (4.7), Colorado law requires the following: A REQUESTING AGENCY OR PERSON SHALL ACKNOWLEDGE IN WRITING THAT SUCH AGENCY OR PERSON HAS READ AND UNDERSTANDS THE RIGHTS AFFORDED TO CRIME VICTIMS PURSUANT TO SECTION 24-4.1-302.5 AND THE SERVICES DELINEATED PURSUANT TO SECTION 24-4.1-303 AND 24-4.1-304. SUCH WRITTEN ACKNOWLEDGMENT SHALL BE ATTACHED TO SUCH REQUESTING AGENCY'S OR PERSON'S APPLICATION FOR MONEYS PURSUANT TO THIS SECTION. THE BOARD SHALL NOT ACCEPT FOR EVALUATION ANY APPLICATION FOR A GRANT OF MONEYS PURSUANT TO THIS SECTION UNTIL THE REQUESTING AGENCY OR PERSON PROVIDES THE BOARD WITH SUCH WRITTEN ACKNOWLEDGMENT. The prospective grantee certifies to the VALE Board, by submission of this completed Grant Applicant Memorandum of Understanding Concerning the Rights Afforded to Crime Victims, that the agency or person described herein has read and understands the rights afforded to crime victims as required by C.R.S. 24-4.2-105 (4.7). PROJECT DIRECTOR: Eva M. Jewell TITLE: Weld County Area Agency on Aging Division Manager PROJECT: Weld County Long Term Care Ombudsman Advocate/Friendly Visitor AGENCY: Weld County Area Agency on Aging, Dept, of Human Services ADDRESS: 1551 North 17th Avenue, Post Office Box 1805 Greeley, CO 80632 SIGNATUR DATE: Z - G -o9 COPIES OF THE STATUTES DESCRIBED HAVE BEEN PROVIDED TO PROSPECTIVE GRANT RECIPIENTS WITH THEIR APPLICATION. 19 Area Agency on Aging Board Membership List Susan Bromley 1621 13th Ave Greeley, CO 80631 H: 352-8750 W: 353-3373 Cell: (970) 691-3104 E-mail: sspbromley(dihotmail.com Love Banghart 3530 W. Rangeview Rd Greeley, CO 80634 H: 330-5991 Email: Lkendr4300(aaol.com Don Beierbach 4292 W 14th St Dr. Greeley CO 80634 H: 970 352-5952 E-mail: dndbeierbachAjuno.com Mary Pat Eastwood 3609 Marigold Street Evans, CO 80620 W: 970-346-1446 H: 970-330-3436 EmaTheastmary65@aol.com Sean Conway Commissioner Centennial Complex Greeley, CO 80631 W: 356-4000 ext 4206 Email: sconwaynco.weld.co.us Jacque Crick 2110 22"d St Rd Greeley, CO 80631 H:970-346-1450 icftlupton@live.com Tom Gordon 4639 21s` St Circle Greeley, CO 80634 H: 339-3778 E-mail: Tg339(&,,aol.com Nancy Meek 4267 W 15`h Street Lane Greeley, CO 80634 H-353-2850 C-3963657 E-mail: cobuilder(c4comcast.net MaryEtta Moore 1609 68th Ave Greeley, CO 80634 H-346-8049 E-mail: mvaem(a),comcast.net Marcia Osborn 2536 22"d Ave Greeley, CO 80631 H: 970-352-4668 E-mail: xlarxmar@comcast.net Josie Sanchez 5151 W29th Street, unit 1203 Greeley CO 80634 H: 970.330.5805 W: 970-351-2829 E-mail: iosephine.sanchez(d unco.edu Jerry Weil 7521 Plateau Rd Greeley,CO H: 353-2630 E-mail: j erweil na,comcast.net Roy Wardell 16512 Essex Rd Platteville, CO 80651 H-785-0145 E-mail: rwardell(ci)what-wire.com Ken Whitney 1357 43rd Ave #18 Greeley, CO 80634 H: 970-353-8416 W: 970-352-7990 E-mail:ken(a,awhitney.com Alex Zauder 8615W18`hSt Greeley, CO 80634 H:506-1521 Email:apzhlAq.com Revised 2/11/09 Hello