HomeMy WebLinkAbout20093510.tiffWELD COUNTY E-911 EMERGENCY TELEPHONE
SERVICE AUTHORITY BOARD
June 16, 2009
The Weld County E-911 Emergency Telephone Service Authority Board met in session
on Tuesday, May 21, 2009 at noon.
ROLL CALL:
The meeting was called to order by Chairperson Juan Cruz. Present were Board
Members David Montgomery, Juan Cruz, and Dave Bressler. Ken Poncelow represented
Randy Winsett. Staff members present included Mike Savage, Dave Mathis, Julie Walde,
Robert Olsen and Susan Johnson. Other attendees included: Warren Jones (Evans
Fire/OEM), Don Warden (Weld County), Danelle Vanderzyden (Greeley PD), Jerry
Garner (Greeley PD/City of Greeley), Monica Mika (Weld County), Steve Blois (Greeley
OEM).
A quorum did not exist.
Chairman Cruz pointed out that the bylaws state that each member must vote in person.
No absentee or proxy voting shall be allowed.
MINUTES:
Minutes postponed.
PUBLIC COMMENTS:
The public was invited to comment on business of the E-91 I Board, no comments were
stated.
OLD BUSINESS:
1. Staff Report: David Mathis presented Dispatch stats for May 2009 [refer to Sgt.
Mathis' "May 2009 WCRCC Monthly Report and Personnel Report as of May
2009]. He noted our center is still fully staffed.
2. Emergency Notifications: Dave Mathis reported that he heard back from county
legal that the Intrado contract was OK as presented (with the 5 year extension
amendment). They included an "opt out clause" which would be applicable if no
funds are available or for misconduct. His recommendation was for option #4,
440,000 usage units, with additional units available 10,000 for $2,000.
■ Warren Jones (Evans Fire OEM) inquired if the system could be used for
follow-up messages after emergency events. The FCC governs how E-
911 numbers may be used to contact citizens about emergency events and
as long as messages were a range of emergency messages, they could be
delivered.
■ If the messages were for the recovery phase and for information the cost
of such messages may be billed back to originating agencies at the
discretion of the board.
• Dave Mathis pointed out we need to have a public advertising campaign
planned to inform the public about the opt -in portion of notifications.
■ The board is ready to make a decision on this topic at the next meeting.
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NEW BUSINESS:
1. Treasurer Reports: Ken Poncelow presented the June 2009 Treasurer Report.
2. Info item: The E-911 board lunches will now be taken from E-911 budget funds,
instead of county funds.
3. Dispatch overtime concern: Greeley Police Chief Garner and Weld County
Finance Director Don Warden presented City and County budget shortfall figures
and what is being done to address them. They indicated that the City and County
were united in bringing this proposal to the Communications Director (Mike
Savage).
Thus, Mike Savage proposed the following to the E-911 board:
• The E-91 I budget provides $895,987 in personnel costs, $305,827 which
is designated for overtime to cover dispatchers in training and continuing
education and training for dispatchers.
• The City is on a training freeze policy, which has drastically reduced the
expenditures of E-91 I training funds for the above training budget item
• The City has already spent $105,000 of $156,000 in planned overtime for
the communications Center in 2009. A portion of this will be reimbursed
to the City through the E-911 budget because it was associated with
training.
If the E-911 board agrees to reallocate the funds earmarked for training to
cover all the overtime for 2009, this would save the City/County
$156,000. The cost savings surrounding reduction in Dispatcher training
could ultimately lead to an E-911 budget savings of over $40,000.
The request is: to reallocate $156,000 in 2009 and $185,000 in 2010 from
training to fund operational overtime expenses.
Mike Savage pointed out that training is important, but in context of the current
crisis this proposal might be a wiser use of the funds than originally intended. It is
important to the operation of the center and important to the level of service
dispatch is able to provide.
Dave Bressler was concerned if the money was governed by state statute for E911
funding, and if the figures for 2010 were too low, because the need for training
may arise. Don Warden indicated that the use of the funds was acceptable.
Dave Mathis also cautioned that we need to have some training in the budget in
case vacancies occur.
Juan Cruz stated that the reallocation for 2010 would be a line item at budget
time.
A straw poll was taken, the motion carried. To expedite handling this item of
business, a Special E-911 Board meeting will take place Tuesday, June 23""
following the Communications Advisory Board (around noon). Each member
will be contacted personally to ensure a quorum.
Meeting adjourned at 1:00 p.m. - Minutes taken by Susan Johnson
To:
Fr:
Dt:
Re:
Captain Mike Savage
Sergeant David Mathis
June 5, 2009
May 2009 WCRCC Monthly Report
Personnel:
Authorized:
Assigned:
Hourly:
Vacancies:
Workload:
47 Full-time Dispatchers (inc. 1 over hire), 8 Supervisors
46.5 Full-time dispatchers, 3 part-time Dispatchers (1.50 FTEs), 8 supervisors
2 non -benefited hourly dispatchers
E-911:
Non -911 calls:
EMD Calls:
NONE (We presently have a .5 Dispatcher One over hire
May
Phone Calls 2009 YTD 2008 YTD
8,794 39,735 39,743
22,389 103,491 153,706
1,385 6,786 6,189
Calls for Service:
Police:
Fire:
% Change YTD
- .02%
-32.67 %
+ 9.65 %
Overall, incoming phone calls are DOWN year to date by 25.96 %.
37.1 % of 911 calls were by cell phone
29,480 136,331
1,995 10,248
137,841 - 1.10 %
10,348
- Overall, calls for service are DOWN year to date by 1.09%.
Additional Information/Projects
- .97%
• All newer dispatcher trainees hired in August and January 09 are still progressing very well in training.
• We have only 6 dispatchers in training. Three have been in call -taking training during May.
• 911 call answering times county -wide for May 2009:
Calls answered in less than 10 seconds: 92.86%
Calls answered in less than 15 seconds: 99.07%
• Fire dispatch times for May 2009: Received to Dispatched
*Less than 1 minute: 37.15%
*Less than 90 seconds: 93.28%
(Last year:
(Last year:
81.58%)
93.80%)
* We currently have 3 trainees training on call -taking. This has a dramatic affect on call entry times.
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