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HomeMy WebLinkAbout20093486.tiffTHE WELD COUNTY REGIONAL COMMUNICATIONS ADVISORY BOARD TUESDAY, APRIL 28, 2009, 10:30 AM WELD COUNTY LAW ADMINISTRATION BUILDING The Weld County Regional Communications Advisory Board met in session in on Tuesday, April 28, 2009 at 10:32 a.m. in the Weld County Law Administration building. ROLL CALL: The meeting was called to order by Bill Garcia. Present were board members Bill Garcia, Gary Barbour, Rod Deroo, Jim Burack, Carl Harvey, Kim Fleithman, Jay McDonald, Mark Lawley, Juan Cruz, Robert Standen, and Greg Thompson. Staff members present were Dave Mathis, and Susan Johnson. Julia Banks from the UNC Communications. Center and Tom Schimp from the Weld County Coroner's Office also attended. Phil Tiffany had sent prior notification for his absence. MINUTES: Gary Barbour moved to approve the minutes of the March 2O meeting; Kim Fliethman seconded, motion carried. OLD BUSINESS: 1. Staff Report: David Mathis presented Dispatch stats for March 2009 [refer to Sgt. Mathis' "March 2009 WCRCC Monthly Report and Personnel Report as of April 2009]. 2. New Member Appointee: It was announced that the County Commissioners appointed Carl Harvey (Police Chief, LaSalle) to the Communications Advisory Board effective April 27, 2009 through December 31, 2010. 3. Fire A & B Paging Proiect: Dave Mathis reported on the status of the project: the funds were approved, the purchase order was sent, the supplies and equipment have been ordered by Wireless Advanced. Once the equipment is obtained they will begin the project, which will take around 30 days. Fire departments will be notified when their pagers need to be to be touched. 4. Emergency Notifications: Dave Mathis reported on the updated proposals from CTY, 3N and Intrado. ■ Intrado's legal department has reviewed our current contract and determined that it does not expire until June of 2011. It can only be terminated for failure to provide service, so we will be paying Intrado until then whether we go to a new system or not. ■ Intrado's offer includes significant improvements from our current service at a decreased cost from our agreement which demonstrates their commitment to keeping us as a customer &02-3yP& • If Weld County accepts the new contract it will extend the service agreement 3-5 years depending on the exact pricing model worked out between the E-911 Board and Intrado. • Intrado is able to include non -emergent notifications for anyone and anything we determine would be eligible, they are also willing to track activity by individual entity which uses this service. • Regarding the pace that notifications can actually go out to citizens, the bottleneck is actually in the local telephone switches, not with the vendor as all three companies can dump a large number of messages into the telephone lines at once, but the pace they will be disseminated is beyond the control of the vendors. It may not be feasible to notify a large population of a fast moving tornado in a short amount of time. • After hearing the discussion and the price quotes from the three vendors the general consensus was to have Dave Mathis move forward with drawing up a recommendation to extend the Intrado service agreement with the new features and price. 5. Fire Apparatus Numbering Topic: The Fire Apparatus Numbering Topic was added to the agenda since a motion from the last meeting was tabled for lack of a quorum. • Rob Standen made the following motion (on March 24, 2009): I move we accept the Weld County Fire Chief's recommendation as stated in the letter. The letter was reviewed, it was dated March 24, 2009 and states: "At a Special Meeting on February 25, 2009, the fire district representatives met to discuss the apparatus numbering issue that was presented in front of the Communications Board. After a lengthy and emotional discussion, it was concluded by a vote to continue the use of the numbering system." • Mark Lawley seconded the motion. Bill Garcia called for a Roll Call vote. 9 in favor (Bill Garcia, Gary Barbour, Rod Deroo, Carl Harvey, Kim Fliethman, Jay McDonald, Mark Lawley, Juan Cruz, and Robert Standen) One abstained (Jim Burack). One opposed (Greg Thompson). Motion carried. NEW BUSINESS 1. Coroner Notifications: Tom Schimp requested a protocol for calling the coroner as soon as a dead body is discovered at a scene to help them do their initial investigation. Often witnesses and officers who arrived on scene first are already gone when the coroner arrives and this makes it difficult to find out what happened. • The item will be forwarded to the Weld County Police Chiefs association for review. Tom will forward a memo to Dave Mathis, who will pass it on to the Chiefs. 2. Emergency Fire and Emergency Medical Protocols: Dave Mathis reported that dispatch provides the EMS and fire community with pre -alerts (entering emergency events before all information is available to get units responding to the scene more quickly, then providing updates to responders as they become available from callers). The next step in improving dispatch times is to provide pre -alerts on priority law calls as well. Dave would like feedback on the practice of providing pre -alerts to law officers on all priority 1 and 2 calls. • Carl Harvey noted that in smaller towns such as LaSalle an officer will likely be on scene before any responder safety considerations could even be obtained or aired. • Dave agreed and advised that going to the protocol will take some training on the part of the police departments as well, to address safety concerns like these. • The group agreed to forward this topic to the Weld County Police Chief s association for review. Dave is planning on attending the next meeting, and will explain the topic to them. • Jim Burack also requested more information about BOLOs be set in policy, so that officers will know when a citizen is following a dangerous driver or REDDI report or when it is something briefly reported. As there was no further business, the meeting was adjourned at 11:45. The next meeting will be on Tuesday, May 26`h , 2009. Minutes recorded and submitted by Susan Johnson To: Fr: Dt: Re: Captain Mike Savage Sergeant David Mathis April 1, 2009 March 2009 WCRCC Monthly Report Personnel: Authorized: Assigned: Hourly: Vacancies: Workload: 47 Full-time Dispatchers (inc. 1 over hire), 8 Supervisors 46.5 Full-time dispatchers, 3 part-time Dispatchers (1.50 FTEs), 8 supervisors 2 non -benefited hourly dispatchers E-911: Non -911 calls: EMD Calls: NONE (We presently have a .5 Dispatcher One over hire March Phone Calls 2009 YTD 2008 YTD % Change YTD 8,460 22,976 22,038 + 4.26 % 21,598 60,593 87,417 -30.69 % 1,495 3,948 3,497 +12.90 % * Overall, incoming phone calls are DOWN year to date by 23.65 %. Calls for Service: Police: 27,088 80,314 79,896 Fire: 2,362 6,205 5,743 * Overall, calls for service are UP year to date by 1.03 %. Additional Inform ation/Projects + .52 % + 8.04% • All newer dispatcher trainees hired in June, August and January 09 are still progressing very well in training. • We have a total of 9 dispatchers in training. • 911 call answering times county -wide for March 2009: Calls answered in less than 10 seconds: 92.35% Calls answered in less than 15 seconds: 98.88% (Last year: (Last year: • Fire dispatch times for March 2009: Received to Dispatched Less than 1 minute: 56.59% Less than 90 seconds: 84.21% 83.38%) 94.49%) Hello