HomeMy WebLinkAbout20093490.tiffTHE WELD COUNTY REGIONAL COMMUNICATIONS ADVISORY BOARD
TUESDAY, July 28, 2009, 10:30 AM
WELD COUNTY LAW ADMINISTRATION BUILDING
The Weld County Regional Communications Advisory Board met in session in on
Tuesday, July 28, 2009 at 10:40 a.m. in the Weld County Law Administration building.
ROLL CALL:
(Lacking a quorum, the meeting was an informal discussion among the members present,
facilitated by acting chair Kim Fliethman.) Present were board members Kim Fliethman,
Rod Deroo, Juan Cruz, Gary Barbour, Carl Harvey, Ron Grannis and Jay McDonald.
Staff members present were Mike Savage, Robert Olsen, and Susan Johnson.
OLD BUSINESS:
1. Staff Report: Mike Savage presented Dispatch stats for June 2009 [refer to Sgt.
Mathis' "June 2009 WCRCC Monthly Report and Personnel Report as of June
2009].
NEW BUSINESS
1. Emergency Mass Notifications: Mike Savage advised that the E-911 board has
agreed to use Intrado for mass notifications in Weld County, and that the only
delay has been waiting for possible grant money to help with the cost. Since some
members of the Weld Emergency Community may not be aware of the exact
features included, he will draft a follow up letter informing everyone what
services Intrado will provide. He also stated the need for individual communities
in Weld County with other notification systems to coordinate with the
communications center on emergency messages. Concerns include:
• Competition for the phone infrastructure during emergency, tying up
the phone system with emergency messages from both the
Communications center and the individual community notification
system
• Conflicting messages going out to citizens, one entity giving different
directions than the other
• The community launch may result in numerous 911 calls into the
Center, and the Center not being aware an emergency message had
been sent
To resolve these and other potential issues, an Ad Hoc Committee will be formed
to develop recommendations concerning emergency notifications between the
Center and individual communities.
In the meantime, the Communications center will try to subscribe to the message
boards provided by individual communities to be aware of any emergency
messages going out at this point.
As there was no further business, the meeting was adjourned at 11:05.
The next meeting will be on Tuesday, August 25`h, 2009.
Minutes recorded and submitted by Susan Johnson
02009- 3 VYO
To:
Fr:
Dt:
Re:
E-911 Authority Board and Weld County Communications Advisory Boards
Sergeant David Mathis
July 1, 2009
June 2009 WCRCC Monthly Report
Personnel:
Authorized:
Assigned:
Hourly:
Vacancies:
Workload:
E-911:
Non -911 calls:
EMD Calls:
47 Full-time Dispatchers (inc. 1 over hire), 8 Supervisors
46.5 Full-time dispatchers, 3 part-time Dispatchers (1.50 FTEs), 8 supervisors
2 non -benefited hourly dispatchers
NONE (We presently have a .5 Dispatcher One over hire
June
Phone Calls 2009 YTD 2008 YTD
8,286 48,021 48,468
22,025 125,516 185,868
1,417 8,203 7,375
Calls for Service:
Police:
Fire:
% Change YTD
- .92 %
-32.47 %
+11.28%
Overall, incoming phone calls are DOWN year to date by 25.95 %.
28,720 165,051
2,038 12,286
166,683 - .98 %
12,414 -1.03%
- Overall, calls for service are DOWN year to date by .98%.
Additional Information/Projects
• All newer dispatcher trainees hired in August '08 and January '09 are still progressing very well in
training.
• We have only 5 dispatchers in training.
• 911 call answering times county -wide for June 2009:
Calls answered in less than 10 seconds: 92.42%
Calls answered in less than 15 seconds: 99.13%
• Fire dispatch times for June 2009: Received to Dispatched
*Less than 1 minute: 66.04%
*Less than 90 seconds: 88.15%
(Last year:
(Last year:
82.58%)
94.02%)
* We currently have 3 trainees training on call -taking. This does negatively impact call entry times.
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