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Home My WebLink About20103166.tiff WELD COUNTY E-911 EMERGENCY TELEPHONE SERVICE AUTHORITY BOARD April 20, 2010 The Weld County E-911 Emergency Telephone Service Authority Board met in session on Tuesday, April 20, 2010 at noon. ROLL CALL: The meeting was called to order by Chairperson Juan Cruz. Present were Board Members Juan Cruz, Dave Bressler, Kevin Halloran, Doug Rademacher, Jim Burack and Randy Winsett. Gary Sandau was excused. Staff members present included Mike Savage, Dave Mathis, Julie Walde, Robert Olsen and Susan Johnson. Monica Mika and Jerry Garner were also present. A quorum existed. MINUTES: Doug Rademacher moved, Randy Winsett seconded a motion to approve the minutes of the March 16, 2010 meeting, the motion was approved unanimously. PUBLIC COMMENTS: The public was invited to comment on business of the E-911 Board, no comments heard. OLD BUSINESS: 1. Staff Report: Dave Mathis presented Dispatch stats for March 2010 [refer to Sgt. Mathis' "March 2010 WCRCC Monthly Reports and Personnel Report as of March 18, 2010"]. Dispatch presently has 2.5 vacancies; Dave contacted the applicants from the present list, 7 are still interested. Val Harris was promoted to supervisor. The remodeling project is complete; the new carpet was installed last weekend. NEW BUSINESS: 1. Treasurer Reports: Randy Winsett presented the March 2010 Treasurer's report. Doug Rademacher moved, Dave Bressler seconded a motion to approve the Treasurer's report, motion carried unanimously. 2. GDR evaluation of GIS files: Computer Services is working with a 3r°party vendor to maintain the GIS files because our GIS position has been vacant since November. The proposal is to provide an evaluation of our existing files for $9,864, then to set a quote to provide those services. Mike Savage stated that the E-911 Board had budgeted $50,000 for the GIS position which hasn't been spent due to the vacancy and he encouraged the board to approve the request. ■ Doug Rademacher questioned if County GIS, ACS or another person or service could perform the audit or updates for less money. Julie explained that the skill set for maintaining the files left when the position was vacated. Mike Savage noted that CJIT is not hiring more positions until the CJIT study is complete, so the files are growing further out of date. Randy Winsett advised that is directly affects the WCSO as new annexations are not transferred to the Maverick mapping system. c>70 -S/ • Doug Rademacher moved, Randy Winsett seconded a motion: To authorize the transfer of$9864 from the MSAG position to contract services to evaluate our existing files. The motion carried unanimously. • Julie will report the results of the audit at the next E-911 Board meeting. 3. CJIT study update: Doug Rademacher stated that the City and County continue to work updating the IGA, presently updating the cost allocations. They have agreed on a mid-June deadline to make the decision on computer issues. • Some of the issues the group is addressing include: customer service from Tiburon, establishing an Authority Board or Enterprise Board to oversee the computer project and cost sharing options for agencies served. • Recent computer demos have piqued interest in the RMS and Mobile capabilities of the computer system. Basic CAD dispatch capability is provided by the E-911 board, the RMS and Mobile options are not. Jim Burack pointed out that this change in the system is a great opportunity for a cooperative of departments to invest in these enhancements. A cost- sharing plan will need to be developed. No further business was discussed, Doug Rademacher moved to adjourn, Dave Bressler seconded the motion. Motion carried unanimously, the meeting adjourned at 12:45 p.m. Minutes taken by Susan Johnson To: Captain Mike Savage Fr: Sergeant David Mathis Dt: April 15, 2010 Re: March 2010 WCRCC Monthly Report Personnel: Authorized: 46 Full-time Dispatchers, 8 Supervisors Assigned: 42 Full-time dispatchers, 3 part-time Dispatchers (1.5 FTEs), 8 supervisors Hourly: 3 non-benefited hourly dispatchers Vacancies: 2.5 (effective March 18, 2010) Workload: March Phone Calls 2010 YTD 2009 YTD % Change YTD E-911: 6,990 20,379 22,976 - 11.30 % Non-911 calls: 20,291 56,352 60,593 - 7.00 % EMD Calls: 1,278 4,002 3,948 + 1.37 % * Overall, incoming phone calls are DOWN year to date by 8.18 %. Calls for Service: Police: 27,873 78,859 80,314 - 1.81 % Fire: 1,932 5,568 6,205 -10.27 % • Overall, calls for service are DOWN year to date by 2.42%. Additional Information/Projects • Effective March 17th - Supervisor Annie LaFleur is stepping down as supervisor to be a fire dispatcher - Valerie Harris will be promoted to replace Annie - Dispatcher Tracy Staruck stepping down to part time/hourly. - Dispatcher Ken Kneipper resigned due to health reasons. - %2 time Dispatcher Sierra Fisher resigned to move out of state. • We still have only 2 dispatchers actively training. 911 call answering times county-wide for March 2010 • Calls answered in less than 10 seconds: 89.54% (Last year: 92.35%) Calls answered in less than 15 seconds: 98.66% (Last year: 94.4%) • Fire dispatch times for March 2010: Initiated to Dispatched *Less than 1 minute: 63.04.00% (Last year: 56.59%) *Less than 90 seconds: 80.92% (Last year: 84.21%) • This month 33.96% of our 911 calls were wireless. TIBURN® Tiburon,E2W Stwier�Ti Mall Road Suite 400 Plesanion,CA 545ES USA T: 925.6212700 P: 925.621 2799 April 28,2010 mow ubumnnrcan n Captain Juan Cruz Weld County E911 Authority Board Weld County Law Enforcement Center 1950 O Street Greeley,CO 80631 Subject: Enhancement Proposal—EP-15701A GDR Data Evaluation Reference Agreement: Agreement for Extended Service between the City of Greeley/Weld County,Colorado and Tiburon Inc.,dated May 27, 1997 Dear Capt Cruz: Tiburon,Inc. is pleased to present the Weld County E911 Authority Board(hereinafter,"Client')with this Enhancement Proposal to conduct an evaluation of your GIS data(hereinafter,referred to as the "Proposal"). Scope Description and Responsibilities The attached Exhibit 1, Statement of Work describes in detail each project task and associated completion criteria and the responsibilities for each party. Price Description 1) Proposal firm fixed price: $9,864 2) The Tiburon Annual Maintenance Fee will increase by the following amount as a result of this Proposal: $0.0Q 3) This Proposal does not include any taxes levied by a government agency. Taxes,if applicable are the sole responsibility of the Client. Effective Date and Payment Schedule 1) The work described herein will be scheduled to commence at a mutually agreeable date after enhancement Proposal acceptance. 2) Payment Schedule: A CoIapjDYNE COMPANY Captain Juan Cruz Weld County E911 Authority Board Enhancement Proposal—EP-15701A GDR Data Evaluation Page 2 of 5 • 50% Upon Tiburon receipt of the signed acceptance of this Proposal. • 50% Upon completion of the work performed hereunder. 3) Client's acceptance of this Proposal in the signature block provided below,authorizes Tiburon to proceed with the work described herein and confirms funding will be obligated. Any requisite contractual documents required by Client's purchasing procedures are the responsibility of the Client. 4) The terms and conditions of the Reference Agreement,Agreement for Extended Service between the City of Greeley/Weld County, Colorado and Tiburon Inc.,dated May 27, 1997,and this Proposal prevail regardless of any conflicting or additional terms and conditions on any Purchase Order or other correspondence. Any contingencies or additional terms obtained on any Purchase Order are not binding upon Tiburon. All Purchase Orders are subject to approval and acceptance by Tiburon. 5) This fixed price Proposal is valid through June 30,2010,unless otherwise modified by Tiburon in writing prior to Client's acceptance. 6) Travel or on-site time is not included in this Enhancement Proposal. 7) Training is not included in this Enhancement Proposal. 8) Documentation is not included in this Enhancement Proposal. 9) The GIS Data Analysis will be completed within thirty(30)days from the signing of this proposal or from the date the pertinent data is provided to Tiburon,whichever occurs later. The Remainder of this Page Intentionally Left Blank Captain Juan Cruz Weld County E911 Authority Board Enhancement Proposal—EP-15701A GDR Data Evaluation Page 3 of 5 Upon review and acceptance of this Proposal,please sign below and return the signed copy of the Proposal to Mark Sykes via e-mail atMark.Sykes@Tiburoninc.com orfax 510-217-6466. If you have any questions or require further information,please contact me(414-687-5213)at your convenience. Sincerely, Mark Sykes Account Manager Attachments: Exhibit 1: Statement of Work By this signature,Client accepts this Proposal „V./Xs' ignature Date av er V Cteut 9// ?,fa-Ad ela1nneigre Printed Name/Title Exhibit 1 Statement of Work Scope Description Tiburon, through the partnership with GDR,will conduct a GIS data analysis to evaluate the accuracy and quality of GIS data,to enable quick resolution of data inconsistencies, and to determine the overall accuracy of the GIS data pre-and post-enhancement. This analysis will also provide the data to help estimate the costs that will be needed to correct the client GIS data. Although the detailed data is not available to or provided to the client,but are used in estimating the correction efforts of errors that exist to bring the client data up to NENA guidelines(>98% accuracy). Phase 1—Comprehensive Data Review GDR will provide Tiburon customers with a Data Review which consists of running the agency's GIS data through the GSE as described above. Typical data sets for the review include the following: • Street Centerlines • Address/parcels boundaries with Situs addresses • Master Street Address Guide (MSAG, available from the phone company—term is ILEC or CLEC) • Municipal Boundaries • Emergency Service Zones • Common Place Locations • Any other GIS related data the city currently uses within its public safety GIS (e.g.,Building Footprints,Hydrants,Water Polygons,Rivers, Interstates/Freeways/Highways) Based on the results of the Data Review,GDR will provide a report that summarizes the results along with summary statistics of any errors identified,representative screen shots of recognized errors in the dataset and recommendations for improvement on the dataset with the applicable services that GDR can provide to accomplish your agency's goals. After GDR performs the Data Review, a Statement of Work(SOW)and detailed cost estimate can be provided to perform any data format conversions or corrections necessary to prepare for scrubbing the addressing attributes to eliminate errors. Tiburon Responsibilities 1) Obtain data files from client to perform GIS data file analysis. 2) Perform analysis per the"Scope Description." 3) Deliver results of analysis to the client. 4) Develop a proposal to correct GIS data errors,for client, based upon analysis. Client Responsibilities A C orv1PUDYNE COMPANY Ms.Julie Walde,Director of IT Greeley Police Department Enhancement Proposal—EP-15701 GDR Data Evaluation Page 5 of 5 1) Designate a person to be the principal point of contact for all technical questions and administrative arrangements relating to this Enhancement Proposal. 2) Provide VPN access to Tiburon/GDR development personnel. 3) Provide Tiburon/GDR with data files necessary to conduct the data analysis of the clients GIS data. Completion Criteria This work will be considered complete ten(10)business days after Tiburon has provided the Client with written notification that the GIS data analysis is ready for review, or the GIS data analysis has been delivered to the client, whichever comes first. If Client does not confirm completion with a sign off letter presented by the Tiburon project manager within ten(10)business days of submittal of such letter,or otherwise notifies Tiburon in writing why completion sign-off has not been provided any final invoice(s) will be issued and will be payable in accordance with the payment terms of this Enhancement Proposal. Hello