HomeMy WebLinkAbout20103176 WELD COUNTY E-911 EMERGENCY TELEPHONE
SERVICE AUTHORITY BOARD
September 21st, 2010
The Weld County E-911 Emergency Telephone Service Authority Board met in session
on Tuesday, September 21st, 2010 at noon.
ROLL CALL:
The meeting was called to order by Chairperson Juan Cruz. Present were Board
Members Juan Cruz, Doug Rademacher, Gary Sandau and Randy Winsett. Dave Bressler
was represented by Mitch Wagy, Jim Burack and Kevin Halloran were excused absent.
Staff members present included Mike Savage, Dave Mathis, Robert Olsen and Susan
Johnson. Monica Mika was also present. A quorum existed.
MINUTES:
Doug Rademacher moved, Gary Sandau seconded a motion to approve the minutes of
the August 17th, 2010 meeting, the motion was approved unanimously.
PUBLIC COMMENTS:
The public was invited to comment on business of the E-911 Board, no comments heard.
OLD BUSINESS:
1. Staff Report: Dave Mathis presented Dispatch stats for August 2010 [refer to
Sgt. Mathis' "August 2010 WCRCC Monthly Reports'''.
2. CAD RFP Update: The oversight group recently met with CAD vendors, and
then met with end users who voiced concerns or raised issues about the products.
A meeting will take place tomorrow (September 22nd at 1:00 p.m.) to discuss
project status and cost. E-911 Board Chairman Juan Cruz was invited to attend to
represent the interest of the 911 Board.
3. Radio Upgrade: Mike Savage reported that the console radio update is still a
live project and considered in the budget. The tower piece of the cost is yet to be
determined and may be depend on the election outcome. Deadline for console
replacement in the center($2.1 million) is 2012.
4. 2011 Budget: Chairman Cruz has been in contact with financial advisors Don
Warden and Tim Nash in respect to the E-911 budget and future E-911 expenses.
• The Board's responsibilities include maintaining the telephone system and
the radio system
• The near future (18-24 months) expenses: radio console replacement ($2.1
million), CAD system upgrade (price range varies by bid), Data Radio
Box
• The long term (5-7 years) expenses: replace or upgrade the phone system,
zone controller cost (depends on user participation), tower maintenance,
and operational costs in the center.
According to the financial advisors, the 911 fund should be able to meet these
obligations if operational costs do not increase. If 911 expenditures should outpace
a - S/X
revenues,the E-911 Board would go to the County Commissioners to ask for
additional funds.
• Discussion: The cost associated with maintaining Tiburon until a new
CAD system is in place needs to be considered. Monica asked if the ONS
Ring maintenance is reflected in the budget. Dave Mathis added that the
current telephone system, purchased in 2008, should be sufficient unless
or until our Center develops Next-Gen 911 technology.
• All E-911 members are asked to study the budget between now and the
next meeting, and to email any questions to Mike Savage and Juan Cruz.
They will also have financial advisors available at the next meeting to
answer questions.
NEW BUSINESS:
1. Treasurer Reports: Randy Winsett presented the August 2010 Treasurer's
Report. Intrado billable units were not available. Doug Rademacher moved,
Gary Sandau seconded a motion to approve the Treasurer's Report, motion
carried unanimously.
No further business was discussed, Doug Rademacher moved to adjourn, Gary Sandau
seconded the motion. Motion carried unanimously, the meeting adjourned at 12:40 p.m.
Minutes taken by Susan Johnson
To: Captain Mike Savage
Fr: Sergeant David Mathis
Dt: September13, 2010
Re: August 2010 WCRCC Monthly Report
Personnel:
Authorized: 46 Full-time Dispatchers, 8 Supervisors
Assigned: 44 Full-time dispatchers, 3 part-time Dispatchers (1.5 FTEs), 8 supervisors
Hourly: 2 non-benefited hourly dispatchers
Vacancies: 1.5 (effective September 13, 2010)
Workload: August
Phone Calls 2010 YTD 2009 YTD % Change YTD
E-911: 8,979 62,031 65,799 - 5.73 %
Non-911 calls: 21,219 164,448 170,629 - 3.62 %
EMD Calls: 1,455 10,462 10,749 - 2.67 %
* Overall, incoming phone calls are DOWN year to date by 4.21 %.
Calls for Service:
Police: 29,837 225,831 225,078 + .33 %
Fire: 2,127 15,968 16,273 - 1.87 %
• Overall, calls for service are UP year to date by .19%.
Additional Information/Projects
• The two new fire hired in June are progressing well with training.
• Previous dispatcher Tracy Staruck was rehired effective September 9
• Dispatcher Caitlin Fontaine resigned to pursue other career interests and a schedule more conducive to
her family schedule
• We have been authorized to hire one full time dispatcher which will leave us with a .5 FTE vacancy.
911 call answering times county-wide for August 2010
• Calls answered in less than 10 seconds: 87.19% (Last year: 90.50%)
Calls answered in less than 15 seconds: 98.01% (Last year: 98.78%)
• Fire dispatch times for August 2010: Initiated to Dispatched
*Less than 1 minute: 43.28% (Last year: 68.33%)
*Less than 90 seconds: 79.09% (Last year: 87.87%)
• This month 22.99% of our 911 calls were wireless.
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