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Home My WebLink About20113155.tiff t t CenturyLink' November 25, 2011 Dear County Commissioners, I am pleased to announce that CenturyLink, one of the nation's leading Internet service providers, is introducing CenturyLink Internet Basics to improve and promote broadband adoption and use by low-income consumers in Colorado. This program is designed to bridge the digital divide and provide assistance to families in our region that need help getting online. To help meet the goal of enabling more low-income households to use the internet, CenturyLink is offering discounted High-Speed Internet service starting at $9.95 a month, plus applicable taxes and fees, to eligible consumers in our local service area. The service provides access up to 1.5 Mbps downstream capability. Higher bandwidth services, where available, are offered at a comparable discount. CenturyLink also is offering program participants an Internet-ready netbook computer for$150,plus taxes, shipping and handling. The new equipment includes access to CenturyLink@EaseTM, a comprehensive suite of backup, security and support services. In addition, CenturyLink is arranging a basic computer education and a technology training program through partnerships with community groups and other state and local organizations in more than 100 markets throughout the country. Participation in CenturyLink Internet Basics is open to consumers who qualify for the Low-Income Telephone Assistance program. I have included in this mailing, a copy of a CenturyLink Internet Basics brochure detailing specifics of the program, along with general information about CenturyLink. For more information about CenturyLink Internet Basics, please call 1-866-541-3330 or visit http://www.centurylink.com/internetbasics. Please feel free to share this information with your county agencies or nonprofits that work with these low- income consumers. The Internet Basics information is available electronically as well if that would be helpful. Just let me know, and I can send it to you electronically. If I can be of further help,please contact me by phone at 303-992-5846 or by e-mail at edie.ortega@centurylink.com. Sincerel Edie Ortega State and Local Govern ent Affairs Director 303-992-5846 edie.ortega@centurylink.com a CenturyLink- 1801 California Street, 10`h Floor Denver, CO 80202 www.centurylink.com (2,ire CI1x1on5 2011-3155 la- la- 11 U U >. O in s C Y L co O ,w c c U O a L d7 �- > U 2 C }, U C co L C O Cfl co C +�-0 O O '_ CO Q) C C CO C O > fl S to C •«- c� Y O N U CO U O a C -p co V `' C a) ( - �' CD C v s -0 75 a) N M o — 4-0 CO 0 c a c_ C L D cn cc o op 4-' }' E C/D�� M I Ira }rv. +.) ,'^/� 0 J — a , — L a L C L �y e L .� Y/ �— O N C C C L U L Cn O cB O — Q C i U , a> O Q) Q) ._ ca • 1- co U , + C e L V o 4-0 C •� ° L >CD 4-1 CD CD Sr = D) E E O gilt pO c o o cn coC U U U oEo (12 o _ CD +a s a) s. 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I _i ,ITV(10 e is n C C� C ■ � d) J CO ` U 0 r,r L. 7 MS > .41 -1-0 L... a- c a) . 0 cu 4-a I t 4- V c iii , ' I II r ury in n erne : asks __ . co. ... . . ., . , .• .. _. . . . . : . . .,.. . .. • ... , , .. _ . .,. • .. .. .., 1/4„) „., •ipor . . . . . .. . _ . _ _ . • 0 . . ' -- . . ...‘, '':;:,• • . ,. .. , . t . .,,._, „. ... r. • , , , _..,_ _,.., , „......i. ...„.. _ :.., • . i= .,,.., • . .... . . i • a •, _ ..., , . . . .. ... ., .. _.• _... . .. .„‘iissis . : , .. , . ,: t, . • . . ,: . . _. .. . . .,_ ..... . ri I :- R • . _ . 4. MIP1) ! i. iii. . . . s j • .. .,.. , • , .. . . . . . . b. Welcome to CenturyLink Internet Basics Today, the Internet is necessary for success at work and at school . CenturyLink Internet Basics makes it easy and affordable for qualifying low-income families to benefit from home Internet. With CenturyLink Internet Basics, qualifying low- income households receive: Up to 1 . 5 Mbps home Internet for just $9.95 ' a month + taxes + fees with 12- month term commitment A netbook" •with 24- month commitment for CenturyLink High -Speed Internet available at initial enrollment for just $150 + taxes + S& H Access to free basic Internet training Internet access helps you with : Homework Video and music downloads Paying bills Job searches Getting news and information `1frIM 1 . 1. gig CenturyLinkTM "Residential customers only. Listed High-Speed Internet rate of $9.95/mo. applies for first 12 months of service (after which the rate reverts to $14.95/mo. for the next 48 months of service), and requires a 12-month term agreement or 24-month term agreement (if purchasing Netbook). Listed rate applies to up to 1.5 Mbps High-Speed Internet service. Customer must either lease a modem/router from CenturyLink for an additional monthly charge or purchase a modem/router from CenturyLink for a one-time charge, and a one-time High-Speed Internet activation fee applies. A one-time professional installation charge (if selected by customer) and a one-time shipping and handling fee applies to customer's modem/router. General — Services and offers not available everywhere. CenturyLink may change or cancel services or substitute similar services at its sole discretion without notice. Offer, plans, and stated rates are subject to change and may vary by service area. Requires credit approval and deposit may be required. Additional restrictions apply. Terms and Conditions — All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com. Taxes, Fees, and Surcharges — Applicable taxes, fees, and surcharges include a carrier Universal Service charge, carrier cost recovery surcharges, state and local fees that vary by area and certain in-state surcharges. Cost recovery fees are not taxes or government-required charges for use. Taxes, fees, and surcharges apply based on standard monthly, not promotional, rates. CenturyLink Internet Basics Program — Available to individuals who qualify based on meeting income level eligibility requirements, and requires remaining eligible for the entire offer period. The first bill will include charges for the first full month of service billed in advance, prorated charges for service from the date of installation to bill date, and one-time charges and fees described above. Qualifying customers may keep the Internet Basics Program for a maximum of 60 months after service activation provided customer still qualifies during that time. **Netbook Offer — Limited-time offer. One offer per qualifying Internet Basics Program customer. Customer must agree to a 24-month term agreement for residential High-Speed Internet services to be eligible for Netbook. Netbook purchase must be paid in full to CenturyLink prior to shipment. Shipping and handling fees, and applicable taxes will apply. If customer purchases Netbook as part of the Internet Basics Program, all warranty and support for the Netbook and accompanying equipment will be covered by the manufacturer or other identified third party, not CenturyLink. CenturyLink is not responsible for lost or stolen Netbooks. No software applications or wireless service are included with the Netbook. Additional restrictions may apply. High-Speed Internet — An early termination fee will apply based on the applicable monthly recurring service fee multiplied by the number of months remaining in the minimum service period, up to $200. Connection speeds are based on sync rates. Download speeds will be up to 15% lower due to network requirements and may vary for reasons such as customer location, websites accessed, Internet congestion and customer equipment. © 2011 CenturyLink, Inc. All Rights Reserved. All other marks are trademarks of their respective owners. QDO.022.INFQWEN.1011 6a1 ►r - ,Ia. a - ,- : `--- _�. T As part of your monthly service, you will enjoy: CenturyLink@EaseTM 30-day money- back guarantee Security Suite Parental controls 24/7 Technical Support Your own customizable CenturyLink home page Easy installation . Do it yourself with our FREE self- installation kit, or we can do it for you for an additional charge. Eligibility Requirements To participate in CenturyLink Internet Basics, your household must meet the following criteria : Is located where CenturyLink offers Internet service Has not subscribed to CenturyLink Internet service within the last 90 days or is a current CenturyLink Internet customer Does not have an overdue CenturyLink bill or unreturned equipment Follows current guidelines for Lifeline/TAP phone service programs Get connected . Call 1 - 866 - 541 -3330 today. For more information, visit centurylink.com/internetbasics. Centu ryLi n k N1 Nap . : r. r. I. F, , t I. ...^61' Ai I III ..' , I �....,p v. I I e..iv •add i in sis Nilinft .. ' i• 1� LI J = w • 2 = \\ ICI :,, rjz .„.../er1 pw 3 >_ ,,,,, , . , 0 _ . , IL cc p . .. _. . m • a m = 0 c .. 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