HomeMy WebLinkAbout20122240 WELD COUNTY E-911 EMERGENCY TELEPHONE
SERVICE AUTHORITY BOARD
May 15, 2012
The Weld County E-911 Emergency Telephone Service Authority Board met in session
on Tuesday, May 15th 2012 at noon.
ROLL CALL:
The meeting was called to order by Chairperson Barbara Kirkmeyer. Present were Board
Members Barbara Kirkmeyer, Mitch Wagy, Kevin Halloran, Brian Skaggs, Gary Sandau
and Steve Reams. Juan Cruz represented Jack Statler. Staff members present were Mike
Savage, Dave Mathis, Anita Scrams, Robert Olsen, Laurie Pfeiler and Susan Johnson.
Monica Mika, Patrick Groom, Brooke Petersen and Barb Connolly were also present. A
quorum existed.
PUBLIC COMMENTS:
The public was invited to comment on business of the E-911 Board, no comments heard.
MINUTES:
Kevin Halloran moved, Steve Reams seconded a motion to approve the April 17th,
2012 minutes. Minutes approved unanimously.
OLD BUSINESS:
1. Staff Report: Dave Mathis presented Dispatch stats and staff report for April,
2012 [refer to Sgt.Mathis' "April 2012 WCRCC Monthly Reports "].
• Dispatch has 2 vacancies
• E-911 calls are up 9%
• Non-911 calls are up 3% - overall telephone call volume is up 5%
• We are answering 86% of our 911 phone calls within 10 seconds, compared to
88% last year
• 12% of our calls for service entered are a result of 911 phone calls
• Fire dispatching times less than 1 minute: 33.99% of calls...less than 90
seconds 68.61% of calls
• Ambulance dispatching times less than 1 minute 50.67% of calls...less than
90 seconds 78.84% of calls
• Law priority 1 dispatching times less than 1 minute 2.58%...less than 90
seconds 11.81 %
• Law priority 2 dispatching times less than 1 minute 8.86%...less than 90
seconds 23.62%
• Spillman is still not functioning as we had planned. The dispatchers are faster
than the system—which causes delays because the system hasn't responded to
the first command while the next command is being entered.
o Monica Mika asked what was being done to overcome the challenges.
Dispatchers have had 2 x 4 hour blocks of additional training on top of
the regular Spillman project training. We are still waiting on Spillman
to improve delays on addressing and names.
o When Spillman is satisfied with the way the system is running we will
be interested in seeing how other centers work with their system.
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g-&a- a /‘,1
2012-2240
2. Spillman CAD project update: Anita Scrams reporting:
• Spillman personnel have been out here the last 2 weeks. They have been
auditing the system, sitting with our people and making changes to the
servers, network and GIS to increase speed of address verification.
• Spillman is not happy with the system at this time—still evaluating.
• Chief Lawley reported that 17 Fire Departments have signed on for the ERS
interface. Tom Beach is testing ERS in Spillman with his department.
3. Back up 911 Center on 35th Ave: Mike Savage advised that the cement footings
are poured. He had a phone vendor meeting today. Phone people from Weld
County and City of Greeley are advising him on technical issues. The phone
switch at the back up center presently does not have the ability to supply phones
to both centers at once. Mike will have dollar figures at a later date.
4. U Wave link: Per Anita we have been assigned a new project manager. They
will be talking later this afternoon; they still believe the project will be finished in
August.
5. Long Range Planning: Mike Savage distributed a copy of the final RFP. A
mandatory pre-bid meeting will be held on May 30`h. The application deadline is
June 12° The afternoon of June 19`h will be the interview meeting. All applicants
are highly encouraged to show up in person for the interview.
6. E-911 Attorney: Patrick Groom presented the E-911 Attorney agreement. It
states that his fees are $200 per hour and outlines his services. County Attorney
Bruce Barker has read the agreement and approves of it.
• Steve Reams moved, Mitch Wagy seconded a motion to approve the letter
of engagement from Patrick Groom, and to authorize Barbara Kirkmeyer's
signature on it representing the Board. Motion carried unanimously.
NEW BUSINESS:
1. Treasurer Reports: Steve Reams presented the Treasurer's report.
• Barb Connolly handed out a list of wireless companies that pay into the Weld
E-911 fund, and their payments over the past 13 months. Some problems still
exist (e.g. AT &T is listed 4 times, the April 2011 and April 2012 numbers are
identical, some months payment is zero, other months appear to have double
payments.
• Per Patrick Groom it appears that the timing of credit is not being accurately
reported.
• The Century Link payment does not reflect how much is current vs. the
additional money they collect per month per existing customer to make up for
prior underfunding of the WCRCC E-911 account. According to Patrick
Groom, they do not have a contract agreement which generates two payments.
They are combining the amount owed together with the current payments.
• The November 15, 2011 minutes reflect that Weld E-911 Board was under the
expectation that the payments would be clearly identified.
• Barb Kirkmeyer will contact Kimberly Culp of Larimer County 911 to find
out how they cross check the providers with E-911 revenue. Steve, Barb,
Patrick, Dave and Kimberly Culp can meet and share info.
o Kevin Halloran moved, Mitch Wagy seconded a motion to approve
the Treasurer's report. Motion carried.
2. P.O. Requests: Dave Mathis requested the following:
• TO Verizon $571.00 FOR Blackberry phone for manager (from budget
line 6367)
Steve Reams moved, Gary Sandau seconded a motion to approve
purchase of a Blackberry phone at $571.00 from Verizon. Motion carried.
• TO Dell $1,300.00 FOR replacement of 7 year old laptop (from budget line
6220)
Steve Reams moved, Kevin Halloran seconded a motion to approve
purchase of replacement laptop at$1,300.00. Motion carried.
• TO Fitch $17,440.80 FOR Four Dispatch Supervisors attend manager
course (from budget line 6400)
Kevin Halloran moved, Brian Skaggs seconded a motion to approve
expenditure of approximately $17,440.80 to send four supervisors to the
Fitch manager's conference. Motion carried.
• TO NENA $6663.22 FOR 1 supervisor and 1 dispatcher to attend the
2013 NENA conference.
Steve Reams moved, Gary Sandau seconded a motion to approve
$6663.22 for a supervisor and dispatcher to attend the 2013 NENA
conference. Motion carried.
3. Invoice requests: Barbara Kirkmeyer advised the group that Patrick Groom (E-
911 Attorney) has invoiced 3.5 hours.
Steve Reams moved, Mitch Wagy seconded a motion to approve the
expenditure invoiced for legal services provided. Motion carried.
Mike Savage advised the group that negotiations are underway on the multi-year
maintenance agreement between the Oversight Board and 911 with Motorola.
(See handout.) Patrick Groom suggested that the June 151 deadline may need to be
extended. Our last offer to them was $1,264,532—their last offer to us was
$1,369,828.
Patrick Groom will read the final contract.
4. Colorado 911 Resource Center & NG 911: Darryl Branson was not present.
5. Smart 911: Dave Mathis had been approached by a hearing and speech impaired
person in the community and made aware of a service which works to text with
911. The subscription cost to 911 is $61,000 to implement plus $4000 per
console. The service requires citizens to sign up for it, only people who register
will be able to connect. The Board was not interested in their services at this time.
6. 2013 budget discussion: Brooke Petersen handed out the first draft of the 2013
budget. She needs revenue numbers from Don Warden. Board members will need
to look at the proposal and study it, be ready to discuss it next month. One of the
questions from discussion was if the E-911 board was only paying for Overtime
for their eight employees - and how the training overtime was going to be paid.
Meeting adjourned at 1:45. Minutes taken by Susan Johnson
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