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HomeMy WebLinkAbout20121470.tiff AGREEMENT FOR CONSULTING SERVICES THIS AGREEMENT is made by and between the Weld 911 Emergency Telephone Service Authority Board, a Colorado authority created by that certain Intergovernmental Agreement dated November 4, 1987, whose address is 1150 0 St., Greeley, Colorado, 80631 (E- 911), and Geo-Comm, Inc., a Minnesota corporation, whose address is 601 West Saint Germain St., St. Cloud, MN 56301, ("Contractor"). WHEREAS, E-911 desires to assess current dispatch operations at the Weld County Regional Communications Center ("WCRCC") and to develop a strategic plan to assist E-911 in the operation and modernization of the WCRCC; WHEREAS, Contractor provides public safety communication consulting services; and WHEREAS, E-911 desires to retain Contractor as an independent contractor to assist E- 911 in developing a strategic plan and to perform services as more particularly set forth below; and WHEREAS,Contractor has the time available to timely perform the services, and is willing to perform the services according to the terms of this Agreement. NOW THEREFORE, in consideration of the mutual promises and covenants contained herein, the parties hereto agree as follows: 1. Engagement of Contractor. E-911 hereby retains Contractor, and Contractor hereby accepts engagement by E-911 upon the terms and conditions set forth in this Agreement. 2. Services to be Performed. Contractor agrees to perform the services in three phases, which services are listed or referred to in Exhibit A, attached hereto and incorporated herein (the "Services"). 3. Term. Contractor agrees to perform the Services according to the deadlines set forth in Exhibit B, attached hereto and incorporated herein. 4. Compensation. a. E-911 agrees to pay Contractor the amount of Fifty-Nine Thousand Seven Hundred Six Dollars & 00/100 (S59,706.00). Such amount shall be payable as follows: i. Ten Thousand Dollars & 00/100 (510,000.00) shall he payable upon completion by Contractor of all Phase One services as set forth in Exhibit A. ii. Twenty Thousand Dollars & 00/100 (520.000.00) shall be payable upon completion by Contractor of all Phase Two services as set forth in Exhibit A. iii. The balance due under this Agreement ($29,706.00) shall be payable upon completion by Contractor of all Phase Three services as set forth in Exhibit A. b. Payment to Contractor will be made only upon presentation of a proper invoice from Contractor to E911 detailing the services performed by Contractor. c. Contractor shall pay all "out-of-pocket" expenses and shall not be entitled to reimbursement from E-911 except by mutual agreement of the parties. 5. Additional Work. In the event E-911 shall require changes in the scope, character, or complexity of the work to be performed, and said changes cause an increase or decrease in the time required or the costs to the Contractor for performance, an equitable adjustment in fees and completion time shall be negotiated between the parties and this Agreement shall be modified accordingly by a supplemental Agreement. Any claims by the Contractor for adjustment hereunder must be made in writing prior to performance of any work covered in the anticipated supplemental Agreement. Any change in work made without such prior supplemental Agreement shall be deemed covered in the compensation and time provisions of this Agreement. 6. Designation of Project Coordinator. E-911 shall designate a project coordinator for this Agreement. E-911 reserves the right to change such designation upon written notice to Contractor. 7. Contractor's Representations and Warranties. a. Contractor warrants that services performed under this Agreement will be performed in a manner consistent with the professional standards governing such services and the provisions of this Agreement. b. Contractor represents and agrees that it will devote sufficient resources and hours to complete this project in a timely manner according to the deadlines set forth in Exhibit B. Contractor agrees to work as many hours as necessary to fulfill its obligations trader this Agreement. c. Contractor represents and warrants that it is under no contractual or other restrictions or obligations which are inconsistent with the execution of this Agreement, or which will interfere with the performance of Contractor's duties pursuant to this Agreement. Contractor represents and warrants that the execution and performance of this Agreement will not violate any policies or procedures of any other party for which Contractor performs services concurrently with those performed herein. 8. Disclosure. Contractor shall promptly disclose to E-911 any outside activities or interests, including ownership or participation in the development of any proprietary information, that conflicts or may conflict with the best interests of E-911. 9. Confidentiality. Contractor agrees to review, examine, inspect, and obtain E-911 information and data only for the purpose of performing the Services required by this Agreement and shall at all times hold and treat such information and data as confidential. Contractor agrees to maintain and keep such information confidential for a period of five(5) years from the date of termination of this Agreement. 10. Independent Contractor. Contractor agrees that Contractor is an independent contractor and that neither Contractor nor Contractor's agents or employees are, or shall be deemed to be, agents or employees of the E-911 for any purpose. Contractor shall have no authorization, express or implied, to bind E-911 to any agreement, liability, or understanding. The parties agree that Contractor will not become an employee of E-911, nor is Contractor entitled to any employee benefits from E-911 as a result of the execution of this Agreement. 11. Acceptance of Product Not a Waiver. Upon completion of the work, Contractor shall submit to E-911 all reports, summaries, data compilations and all other tangible materials (the "Contract Materials") required pursuant to Exhibit A. Acceptance by E-911 of the Contract Materials furnished under this Agreement shall not in any way relieve Contractor of responsibility for the quality and accuracy of the work. Acceptance by E-911 of, or payment for, any services performed under this Agreement shall not be construed as a waiver of any of the E- 911's rights under this Agreement or under the law generally. 12. Proprietary Property. The Contract Materials, whether or not such materials are in completed form, shall at all times be considered the property of E-911. Contractor shall not make use of such material for purposes other than in connection with this Agreement without prior written approval of E-911. Contractor hereby assigns to E-911 all of its right, title and interest to the Contract Materials. 13. Insurance and Indemnification. a. Contractor shall defend and indemnify E-911, its directors, employees and agents, from and against loss or liability arising from Contractor's acts, errors or omissions in performance of its obligations under this Agreement. b. Contractor shall obtain comprehensive general liability insurance policy with a limit of$1,000,000.00 combined single limit per occurrence for both personal injury and property damage. Any policy obtained and maintained pursuant to this provision shall provide that it shall not be cancelled or materially changed without thirty days prior notice thereof to E- 911. Contractor shall also provide necessary workers' compensation insurance at Contractor's own cost and expense. 3 14. Termination. a. Default by Contractor. In the event of default by Contractor under this Agreement, E-911 may terminate this Agreement upon written notice to Contractor. For the purposes of this provision, an "event of default" shall be defined as Contractor's failure to meet any of the deadlines set forth in Exhibit B, or any other material breach of this Agreement by Contractor, and which breach is not cured with fifteen (15) days after receiving written notice of default from E-91 I. In the event of such default, Contractor shall refund to E911 any sums paid to Contractor pursuant to this Agreement within fifteen (15) days of the date of termination of this Agreement. b. Default by E911. In the event of any material breach by E-911 of this Agreement, and in the event such default is not cured by E-911 within fifteen days after receipt of written notice of default from Contractor, Contractor may terminate this Agreement. In the event of such default, Contractor shall be retain all sums paid pursuant to this Agreement and shall not be entitled to any additional damages, including consequential or special damages of any nature. 15. Records Retention and Availability. Contractor agrees that E-911, or any of its duly authorized representatives, shall, at any time during normal business hours and as often as it may deem necessary, have access to and the right to examine, audit, excerpt, and transcribe any books, documents, papers, records or other data which are reasonably related to the accounting practices and procedures of Contractor and involve transactions related to or arising out of this Agreement 16. Non-Assignment. Contractor may not assign or transfer this Agreement, any interest therein or claim thereunder, without the prior written approval of E-911. 17. Time of Essence. Time is of the essence in each and all of the provisions of this Agreement. 18. Interruptions. Neither party to this Agreement shall be liable to the other for delays in delivery or failure to deliver or otherwise to perform any obligation under this Agreement, where such failure is due to any cause beyond its reasonable control, including but not limited to Acts of God, fires, strikes, war, flood, earthquakes or Governmental actions. 19. Notices. All notices to be given with respect to this Agreement shall be in writing and shall be sent by registered or certified mail, postage prepaid, and return receipt requested, or by overnight carrier(proof of delivery required) to the party to he notified at the address as set forth below or at such other address as either party may from time to time designate in writing. Every notice shall be deemed to have been given at the earlier of four (4) days after the time it shall be deposited in the United States mail in the manner prescribed herein or at the time of receipt of such notice. Nothing contained herein shall be construed to preclude personal service 4 of any notice in the manner prescribed for personal service of a summons or other legal process. Until otherwise notified in writing, each party hereto may rely upon the following addresses for the purpose of giving notice: E-911: Barbara Kirkmeyer 1150 O Street P.O. Box 758 Greeley, CO 80632 Captain Mike Savage Greeley Police Department 2875 10th St. Greeley, CO 80634 With a copy to: Patrick M. Groom, Esq. Witwer, Oldenburg, Barry & Johnson, LLP 822 7`h St., Ste. 760 Greeley, CO 80631 Contractor: Todd Pieper, Assistant Consulting Services Manager 601 West St. Germain Street St. Cloud, MN 56301 20. Compliance. Contractor shall comply with all federal, state, and local laws, rules, and regulations which are applicable to this Agreement. 21. Non-Exclusive Agreement. This Agreement is nonexclusive and E-911 may engage or use other contractors or persons to perform services of the same or similar nature. 22. Entire Agreement/Modifications. This Agreement contains the entire agreement between the parties with respect to the subject matter contained in this Agreement. This instrument supersedes all prior negotiation, representation, and understanding or agreements with respect to the subject matter contained in this Agreement. This Agreement may be changed or supplemented only by a written instrument signed by both parties. 23. Funding Contingency. No portion of this Agreement shall be deemed to create an obligation on the part of E-91 I to expend funds not otherwise appropriated or budgeted for. 24. Severability. If any term or condition of this Agreement shall he held to he 5 invalid, illegal, or unenforceable, this Agreement shall be construed and enforced without such provision, to the extent that this Agreement is then capable of execution within the original intent of the parties. 25. Waiver. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement. 26. No Third Party Beneficiary. It is expressly understood and agreed that the enforcement of the terms and conditions of this Agreement, and all rights of action relating to such enforcement, shall be strictly reserved to the undersigned parties and nothing in this Agreement shall give or allow any claim or right of action whatsoever by any other person not included in this Agreement. It is the express intention of the undersigned parties that any entity other than the undersigned parties receiving services or benefits under this Agreement shall be an incidental beneficiary only. 27. Survival. The representations and warranties set forth in paragraph 7, the confidentiality provisions of paragraph 9, and the indemnification provisions of paragraph 13 shall survive the termination of this Agreement. 28. Choice of Law. This Agreement shall be interpreted according to the laws of the State of Colorado. IN WITNESS WHEREOF, the parties have executed this Agreement as of the date and year written below. WELD 911 EMERGENCY TELEPHONE GEO-COMM, INC., SERVICE AUTHORITY BOARD 74. /747L Air a B Title: Barbara Kirlemeyer, President Tit . Janet Grones, Treasurer Date: CL/LIB l / U/-- Date: U4.s„hiei� 6 EXHIBIT A Contractor shall perform the services provided for herein in three phases: PHASE ONE: Project Initiation and Evaluation of Current Conditions A. Contractor shall confer with E-911 representative(s) for the purpose of reviewing annual reports, background information, and other historic data provided by E-911, discuss the project plan and timeline, and request required project data. B. Contractor shall develop a customized data collection tool for the purpose of soliciting operational and technical information regarding the WCRCC. C. Contractor shall conduct an on-site initiation meeting and workshop. D. Contractor shall conduct direct assessments of the WCRCC's current operating environment, workload, staffing, call processing, technologies in use, conduct interviews, and verify previously collected WCRCC data. Such assessments shall include: data gathering and verification; Dispatch Center staff interviews; Dispatch Center management and executive management interviews; Dispatch Center evaluations; and E91 1 Board member interviews. E. Contractor shall make arrangements to meet with local radio communications service provider(s), talk groups members, communication services representatives, and other vendor support personnel to review the conditions and environment that may affect recommendations for future improvements. F. Contractor shall complete an assessment of the current equipment, infrastructure, and technology needed for continued dispatch center support and continuity of operations, including the integration of new technologies such as NG9-1-1. Contractor shall collect information on the technological systems and equipment in order to assess the operating automated systems, dispatch equipment information systems, and radio resources used in the WCRCC. Such assessment will review of the CAD systems, radio systems, mapping systems, alerting systems, interfaces, dispatch center and network connectivity, as well as new technologies such as provisions for NG9-1-1 statewide and regionally, Data Terminal Equipment (DTE), cellular and telephone equipment, and computers to verify their current capabilities and to identify the future needs of the WCRCC. G. The recommendations provided by Contractor will follow industry standards and best practices and provide the most efficient, effective, economical, and functional plan for existing systems, software, hardware, equipment, and overall technologies and will utilize: i. SAFECOM ii. APCO/NENA America National Standard (ANS) 1.102.2-2010: PSAP-Service Capability Criteria Rating Scale iii. APCO Project RETAINS iv. APCO ANS 1.103.1-2008 Wireless 9-1-1 Deployment and Management Effective Practices Guide v. National Fire Protection Association (NFPA) 1221 Standard for the Installation, Maintenance, and use of Emergency Services Communications Systems ad NFPA 1061: Standard for Professional Qualifications for Public Safety Telecommunicator vi. NENA 53-507 Virtual PSAP Management (OIC) and NENA 57- 750 v1 NG9-1-t System and PSAP Operational Features and Capabilities Requirements H. Contractor shall collect existing radio system information and the technical and operational communications system information to determine the interoperability and inter/intra-regional capacity for local law enforcement, fire, and EMS services as well as the potential for integrating public or private systems. Contractor shall generate an Existing Conditions and Findings Report which will provide an overview of Contractor's findings and current information about the WCRCC and shall address the WCRCC's current facilities, dispatch functions, funding, governance, staffing and stakeholder views. Contractor shall meet with E-911 representatives via conference call to discuss the Existing Conditions and Findings Report. II. PHASE TWO: Analysis and Recommendations Development A. Contractor shall analyze the data collected for the purpose of determining the suitability of current facilities, handling of emergency and non- emergency calls, operations structure, current and future staffing needs, interoperability, networks, technology, equipment, and infrastructure needs, as well as the immediate and future improvements needed to continue to provide exceptional public safety dispatch services through the WCRCC. B. Contractor shall evaluate the WCRCC call processing to ensure compliance with all applicable governmental rules, policies and statutes, including regional, the Department of Public Safety, and Emergency Medical Services rules and policies. Such evaluation will assess the effectiveness and efficiency of the WCRCC's operations and will identify any areas where the WCRCC is not in compliance with nationally 2 recognized call answering and dispatch standards as well as county and state rules and regulations, and quality assurance standards. C. Contractor shall develop recommendations for emergency dispatch center enhancements based on the utilization of current resources, implementation of operational and/or technological enhancements, and forecasted trends. D. Contractor shall conduct a strategic planning session in Weld County which will focus on the validation of the recommendations and preparation of the Draft Strategic Plan. E. Contractor shall prepare a Draft Strategic Plan which shall include at a minimum: executive summary; overview of current operations and technologies; description of current practices; facility requirement; operational and staffing planning; technology planning; and financial implications and budgetary cost estimates. F. Contractor's project manager and designated team members will meet with E-911 representatives via conference call to discuss the Draft Strategic Plan. III. PHASE THREE: Final Strategic Plan Development and Presentation A. Contractor shall modify and finalize the Strategic Plan. B. Contractor shall provide 20 hard copies and one electronic copy of the Final Strategic Plan to E-911 C. Contractor shall make an on-site presentation of the Final Strategic Plan to E-911. IV. It is the intention of the parties that Contractor shall perform all of those services described in Contractor's Emergency Dispatch Center Assessment and Strategic Plan Proposal dated June 12, 2012. V. The Project Coordinators for both Contractor and E-911 shall meet via conference call and confer no less than twice a month to discuss the status of the project and ally other issues related thereto. 3 EXHIBIT B Deadlines 1. All Phase One services shall be completed no later than 80 days from Contractor's receipt of signed contract. 2. All Phase Two services shall be completed no later than 150 days from Contractor's receipt of signed contract, except that Contractor shall provide to E-911 a draft of budgetary recommendations on or before December 1, 2012 3. All Phase Three services shall be completed no later than 180 days from Contractor's receipt of signed contract. TO: Board of County Commissioners FROM: Captain Mike Savage, WCRCC SUBJECT: Consultation Services for Communications Center Strategic Plan—Emergency Dispatch Assessment bid: B1200088 DATE: July 17`h, 2012 The Weld County E-911 Authority Board through Weld County's bid process solicited proposals to conduct an assessment and develop a strategic plan for the Communications Center. Four firms responded to the RFP and submitted proposals to conduct the assessment. After E-911 Board members reviewed these submissions two firms were invited to provide a presentation and respond to questions from the E-911 Board. These interviews were conducted by the E-911 Board on July 10`h, 2012. On July 13th at their regularly scheduled meeting the E-91 I Board approved awarding the contract to GeoComm in the amount of$59,706.00.which will be paid by the E-911 Authority Board. If you have any questions, concerns, or additional direction, please do not hesitate to contact me at 350-9668. WELD COUNTY PURCHASING 915 10TH St Room #334, Greeley CO 80631 E-Mail: mwaltersaco.weld.co.us , r ' �, E-mail: reverett( .co.weld.co.us y L' r ' Phone: (970) 356-4000, Ext 4222 or 4223 G o u N T r Fax: (970) 336-7226 DATE OF BID: June 12th, 2012 REQUEST FOR: EMERGENCY DISPATCH CENTER ASSESSMENT & STRATEGIC PLAN DEPARTMENT: Weld County Communications Center BID NO: #B1200088 PRESENT DATE: June 13th, 2012 APPROVAL DATE: June 27th, 2012 VENDORS INTERTECH ASSOCIATES 77-55 SCHANCK ROAD, STE A-14 FREEHOLD NJ 07728 GEO-COMM INC 601 W. SAINT GERMAIN ST ST. CLOUD MN 56301 ELERT & ASSOCIATES 140 THIRD STREET SOUTH STILLWATER, MN 55082 MATRIX CONSULTING GROUP 721 COLORADO AVENUE, STE 101 PALO ALTO, CA 94303 DELTAWRX MANAGEMENT CONSULTANTS - LATE BID 21700 OXNARD STREET STE. 530 WOODLAND HILLS, CA 91367 **BIDS ARE BEING REVIEWED AT THIS TIME BY DEPT** 2012-1470 b//37ao/ - OW)00 o OVERVIEW: Through this request for proposal, the Weld County Regional Communications Center (WCRCC) respectfully requests proposals from responsible and qualified firms for a consultant study directed at assessing current emergency dispatch operations and the development of a strategic plan providing a "roadmap" for WCRCC's future development. The Weld County Regional Communications Center is a combined PSAP which serves 17 police departments and one sheriff's office, 20 fire departments, and 3 ambulance services. Weld County encompasses over 4,000 square miles and is located in northeastern Colorado. The total population of Weld County is around 270,000; approximately 100,000 persons reside in Greeley,the largest municipality. The Center's staff of 58 dispatchers, staffing up to 14 consoles, handle approximately 350,000 calls for service annually. The Center is managed by the Greeley Police Department which responds to oversight by the Weld County Communications Advisory Board. Funding for the Center is provided through a joint cooperative agreement between Weld County, the City of Greeley and the Weld County E-911 Authority Board. Hello